
Based on checking the website, Truck-parts-online.co.uk appears to be a legitimate online retailer specialising in commercial vehicle components. The site clearly provides essential business information, including a physical address, email, and phone number, which are strong indicators of transparency. Their product range is extensive, catering to major truck brands like Scania, Volvo, DAF, Mercedes, MAN, and Renault, covering everything from body panels to engine parts.
Here’s an overall review summary:
- Website Transparency: High (Physical address, contact numbers, email provided).
- Product Range: Extensive for major truck brands.
- Pricing: Clearly listed for each product.
- Delivery Information: Detailed, including free local and UK delivery options, and charges for international shipping.
- Returns Policy: A 14-day returns policy is stated on the homepage, with full terms likely in their ‘Terms & Conditions’ section.
- Payment Information: Not explicitly detailed on the homepage, which is a minor point for improvement.
- Customer Support: Accessible via phone and email.
- Ethical Considerations: Sells truck parts, which is a permissible and essential industry. No apparent unethical products or practices.
Truck-parts-online.co.uk presents itself as a focused and reliable supplier within the haulage industry. They emphasise supplying parts at a “reduced cost” while maintaining “the same specification and quality controls as original parts.” This commitment to affordability and quality, coupled with their clear contact details, builds a degree of trust. The site’s layout is straightforward, making it relatively easy to navigate and find specific parts by brand or type. While the homepage doesn’t explicitly detail payment methods, this is typically found during the checkout process or in a dedicated FAQ/Payment section. Overall, for those in the UK haulage industry seeking truck parts, this site offers a clear and seemingly reputable option.
Here are some alternatives for purchasing truck parts and related automotive components, focusing on ethical and accessible options:
-
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one.
Amazon.com: Check Amazon for Truck-parts-online.co.uk Review
Latest Discussions & Reviews:
- Key Features: Wide range of car and truck parts, often with multiple brands. Click & Collect and home delivery options.
- Average Price: Varies significantly by part, generally competitive.
- Pros: Very extensive inventory, frequent promotions, strong UK presence.
- Cons: Can be overwhelming due to sheer volume, quality varies by manufacturer.
-
- Key Features: Specialises in truck and trailer parts. Offers various categories from braking to electrical.
- Average Price: Competitive, often provides trade pricing.
- Pros: Dedicated to commercial vehicles, good selection of specialised parts.
- Cons: Interface might be less user-friendly for non-trade customers.
-
- Key Features: A broad range of spare parts and accessories for agriculture, forestry, and commercial vehicles. Strong focus on quality and availability.
- Average Price: Mid-range to premium, reflecting quality.
- Pros: Reliable supply chain, high-quality products, extensive catalogue beyond just trucks.
- Cons: Primarily geared towards businesses, might require account setup for full access.
-
Amazon UK – Commercial Vehicle Parts
- Key Features: Huge marketplace with numerous sellers offering various truck parts, tools, and accessories.
- Average Price: Highly variable, from budget to premium.
- Pros: Convenience, wide selection, customer reviews for product vetting.
- Cons: Quality and authenticity can vary between third-party sellers, requires careful selection.
-
- Key Features: A massive marketplace for new and used truck parts, including rare and niche items.
- Average Price: Varies widely based on condition and seller.
- Pros: Opportunity to find specific or discontinued parts, competitive bidding options.
- Cons: Requires careful due diligence on sellers, quality control is less stringent.
-
- Key Features: Specialises in parts for specific brands, but also offers a good range of universal truck maintenance items and tools.
- Average Price: Generally competitive.
- Pros: Focused inventory, good technical support for certain brands.
- Cons: Less variety for generic truck parts, might not cover all major truck brands extensively.
-
Halfords – Vehicle Maintenance & Tools
- Key Features: While known for cars, Halfords offers a range of heavy-duty tools, equipment, and some universal maintenance parts applicable to trucks.
- Average Price: Mid-range.
- Pros: Physical stores for immediate pick-up, reputable brand for tools.
- Cons: Limited selection of actual truck-specific parts compared to specialist suppliers.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
[ratemypost]
Truck-parts-online.co.uk Review & First Look
When first landing on Truck-parts-online.co.uk, you’re greeted with a functional and straightforward interface, designed with the clear purpose of facilitating the purchase of truck parts. Unlike some e-commerce sites that bombard you with flashy graphics and aggressive pop-ups, this platform keeps it clean and business-focused. The immediate impression is one of efficiency and directness, aiming to serve its core audience – commercial vehicle operators and mechanics – without unnecessary frills.
Initial Impressions of Truck-parts-online.co.uk
The homepage immediately presents a robust search function, allowing users to search by “Part Ref, OE Part Ref, or Part Description.” This is a crucial feature for a business dealing with highly specific components, demonstrating an understanding of its customer’s needs. Below the fold, a comprehensive menu categorises parts by major truck manufacturers such as Scania, Volvo, DAF, Mercedes, MAN, and Renault, as well as by part type (e.g., Turbos, Cab Tilt Rams & Pumps, Truck Mirrors). This structured navigation is invaluable for quick access to the required items.
Key Information Availability
A significant positive aspect is the immediate visibility of critical contact information. The address (H&S Commercial Components, Meldingscale Farm, Keasden, Clapham, LA2 8ET), email ([email protected]), and phone number (015242 51434) are prominently displayed at the top of the page. This level of transparency is excellent and instantly boosts confidence in the legitimacy of the operation. Furthermore, the presence of a “14-Day Returns” policy, “Free Local Delivery,” and “Free UK Delivery Over £200” is clearly communicated, laying out the commercial terms upfront. These details are often buried deep in other websites, so their upfront placement here is a definite plus.
Website Design and User Experience
The design, while not cutting-edge, is highly practical. Products are displayed with clear images, H&S part numbers, OEM numbers where applicable, and prices. The “QUICK VIEW” and “QUICK BUY VIEW DETAILS” options streamline the browsing and purchasing process. The site’s responsiveness appears adequate, ensuring a smooth experience across different devices. For a B2B-focused platform, functionality often trumps aesthetics, and Truck-parts-online.co.uk seems to hit that mark effectively. The lack of excessive animations or heavy scripts means the site loads quickly, which is essential for busy professionals.
Truck-parts-online.co.uk Pros & Cons
Delving deeper into Truck-parts-online.co.uk, it’s clear the platform has specific strengths tailored for its niche, but also some areas where it could enhance its offering. Understanding these facets is key for potential buyers in the haulage industry. Gknowleskitchenfitter.co.uk Review
Advantages of Using Truck-parts-online.co.uk
- Comprehensive Product Range: The inventory covers a vast array of parts for leading truck manufacturers (Scania, Volvo, DAF, Mercedes, MAN, Renault). From body panels and mirrors to complex engine components like EGR coolers and steering rams, the site aims to be a one-stop shop for truck maintenance and repair. This breadth of supply means fewer fragmented purchases from multiple vendors.
- Clear and Transparent Information: As highlighted, the provision of a physical address, contact number, and email right on the homepage is a significant trust signal. This commitment to transparency is commendable, especially in an online environment where anonymity can sometimes be a concern. Buyers know exactly who they are dealing with.
- User-Friendly Search and Navigation: The ability to search by part reference, OE part reference, or description, combined with well-organised categories, makes finding specific items efficient. This is particularly crucial for truck parts, where precise identification is paramount. The “Shop By Brand” and “Shop By Type” sections further refine the browsing experience, reducing the time spent navigating.
- Competitive Pricing & Delivery Offers: The site mentions supplying parts at a “reduced cost” to the haulage industry. While direct price comparisons would require extensive research, the stated delivery terms – “Free Local Delivery” and “Free UK Mainland Delivery on Any Orders Over £200” – are attractive incentives. This can lead to significant cost savings for businesses frequently ordering parts.
- Focus on Quality & Interchangeability: The claim that “All of our parts are made to the same specification and quality controls as original parts which allows peace of mind and easy assured fitment” is a strong selling point. While they clarify their products are replacements and not genuine OEM, the emphasis on direct interchangeability and quality control reassures buyers about performance and compatibility.
Potential Areas for Improvement
- Limited Customer Reviews/Testimonials: The homepage doesn’t prominently feature customer reviews or testimonials. In today’s digital landscape, social proof is a powerful tool for building credibility. Independent reviews from external platforms would further solidify trust. For instance, according to a 2023 BrightLocal consumer review survey, 77% of consumers “always” or “regularly” read online reviews when browsing for local businesses.
- Absence of Detailed Payment Options: While prices are clear, the homepage doesn’t explicitly list accepted payment methods (e.g., Visa, Mastercard, PayPal, bank transfer). This information is usually found at checkout, but a quick overview on the homepage could enhance transparency and user confidence, especially for first-time buyers.
- No Live Chat Support: The site offers phone and email support, which is good. However, a live chat option could provide immediate assistance for quick queries, improving customer service responsiveness. Many businesses find live chat to be highly effective; for example, a study by Kayako found that 79% of customers prefer live chat because of the immediacy it offers.
- Lack of ‘About Us’ Depth on Homepage: While an ‘About Us’ link is present, the homepage doesn’t offer a brief narrative about the company’s history, mission, or team beyond stating they are “one of the fastest growing suppliers.” A concise, engaging summary here could help humanise the business and build stronger rapport with visitors.
- No Direct Link to External Review Platforms: While not a critical flaw, providing links to reputable third-party review platforms (like Trustpilot or Google Reviews) would allow potential customers to see unbiased feedback, further enhancing the site’s credibility.
Truck-parts-online.co.uk Alternatives
When you’re sourcing truck parts in the UK, it’s always smart to have a few reliable options in your toolbox, just like you wouldn’t rely on a single wrench for every job. While Truck-parts-online.co.uk offers a solid platform, exploring alternatives can provide different pricing structures, stock availability, or specialised support. Here’s a rundown of reputable options for truck parts and related automotive components, all aligning with ethical business practices.
Established Suppliers with Broad Reach
-
- Overview: A giant in the UK automotive aftermarket, Euro Car Parts is known for its immense inventory covering cars, vans, and commercial vehicles. They have a vast network of physical stores for quick collection and offer extensive delivery options.
- Key Features: Over 130,000 different parts in stock, frequent sales and discounts, same-day delivery available in many areas, comprehensive online catalogue.
- Why it’s a good alternative: Their sheer scale often means better stock availability and competitive pricing, especially for more common components. Their nationwide presence is also a significant advantage for urgent needs.
- Considerations: While their commercial vehicle range is strong, their primary focus is cars, so some highly specialised truck parts might be less common.
-
- Overview: This platform is specifically dedicated to the heavy commercial vehicle sector, offering a focused approach to truck and trailer parts. They aim to be a comprehensive resource for the haulage industry.
- Key Features: Specialised categories for truck and trailer components, often providing parts for less common or older models, caters directly to trade and fleet operators.
- Why it’s a good alternative: Their specialisation means a deeper inventory for niche truck components. They understand the specific demands of commercial vehicle maintenance.
- Considerations: Less focus on the retail consumer, potentially requiring trade accounts for full benefits.
Specialised & Niche Providers
-
- Overview: Kramp is a leading European wholesaler of spare parts and accessories for agriculture, forestry, and road transport. While not exclusively truck parts, their commercial vehicle section is robust, offering quality and reliability.
- Key Features: High-quality components, strong logistics network, extensive catalogue with detailed specifications, often supplies genuine or OEM-quality replacements.
- Why it’s a good alternative: If you’re looking for parts that meet stringent quality standards and need reliable supply, Kramp is an excellent choice. Their focus on the agricultural sector also means they carry heavy-duty components.
- Considerations: Primarily a B2B supplier, so individual buyers might find the process geared towards businesses.
-
Advanced Factors Homeemergency.co.uk Review
- Overview: This retailer focuses on parts for specific vehicle brands, but also offers a substantial range of generic and heavy-duty vehicle maintenance items and tools that are applicable across various truck models.
- Key Features: Strong technical support, good inventory for common wear-and-tear items and consumables, often has useful diagnostic tools.
- Why it’s a good alternative: If you need a comprehensive solution for routine maintenance, tools, or specific consumables, Advanced Factors can be a solid choice.
- Considerations: Their brand-specific focus means their general truck parts inventory might be narrower compared to broader automotive suppliers.
Online Marketplaces for Variety
-
Amazon UK – Commercial Vehicle Parts
- Overview: The behemoth of online retail, Amazon hosts countless sellers offering truck parts, accessories, and tools. This makes it a go-to for variety and convenience.
- Key Features: Unparalleled selection, competitive pricing (especially from third-party sellers), fast shipping for Prime members, extensive customer reviews.
- Why it’s a good alternative: For quick purchases of standard parts or accessories, Amazon’s convenience is hard to beat. The review system can help vet product quality and seller reliability.
- Considerations: Quality can vary significantly between sellers; it requires diligent checking of product descriptions and seller ratings to ensure you’re getting what you need. Authenticity of certain parts might also be a concern if not from reputable brands/sellers.
-
- Overview: eBay remains a strong marketplace for both new and used automotive parts, including a thriving section for trucks. It’s a great place to hunt for rare, discontinued, or budget-friendly components.
- Key Features: Wide range of new and used parts, auction and “Buy It Now” formats, opportunities for bargains, direct communication with sellers.
- Why it’s a good alternative: If you’re on a tight budget or looking for a very specific, hard-to-find part (perhaps for an older truck), eBay can often deliver.
- Considerations: Buyer beware. While eBay has strong protections, verifying seller reputation and product condition (especially for used parts) is crucial. Returns can be more complex than with dedicated retailers.
General Automotive & Tools
- Halfords – Vehicle Maintenance & Tools
- Overview: While typically associated with passenger cars, Halfords has a robust tools and vehicle maintenance section. Many of their heavy-duty tools, garage equipment, and universal consumables are perfectly suitable for truck applications.
- Key Features: Widespread physical stores, a strong reputation for tools and basic car care, own-brand products often offer good value.
- Why it’s a good alternative: For garage essentials, diagnostic equipment, or general consumables that aren’t truck-specific (e.g., cleaning products, oil filters, general workshop tools), Halfords provides a reliable option with easy accessibility.
- Considerations: Their stock of truck-specific engine components or body panels will be very limited compared to specialist suppliers.
Each of these alternatives offers a unique value proposition, allowing haulage professionals to choose the best source depending on their specific needs, whether it’s urgent availability, budget considerations, or specialised components.
How to Cancel Truck-parts-online.co.uk Subscription
Based on the information available on the Truck-parts-online.co.uk homepage, there’s no indication of a subscription service offered to customers. The business model appears to be a straightforward e-commerce platform where customers purchase truck parts on a transactional basis rather than through a recurring subscription. Opflow.co.uk Review
Understanding the Business Model
Truck-parts-online.co.uk functions as a direct sales channel for H&S Commercial Components. You browse their catalogue, add desired parts to your cart, and proceed to checkout for a one-time purchase. This is typical for businesses selling tangible goods like automotive components. There’s no mention of premium memberships, recurring supply agreements for consumables, or any other service that would entail a “subscription.”
What to do if you encounter a recurring charge
If, by any chance, you encounter a recurring charge from Truck-parts-online.co.uk on your bank statement, it would be highly unusual given their current stated business model. In such a rare scenario, here’s the typical process you would follow:
- Review your purchase history: Check your email for order confirmations or invoices from Truck-parts-online.co.uk. Verify if you inadvertently signed up for anything recurring, though it’s unlikely based on their website’s content.
- Contact Truck-parts-online.co.uk directly: The first and most crucial step is to reach out to their sales team using the contact information provided on their homepage:
- Email: [email protected]
- Phone: 015242 51434
Explain the situation clearly, providing them with the transaction details (date, amount, reference number from your bank statement) and your order history, if any.
- Check their Terms & Conditions: While not explicitly mentioned on the homepage as a subscription service, their Terms & Conditions page should be reviewed for any clauses related to recurring charges or extended service agreements.
- Contact your bank: If you cannot resolve the issue directly with the vendor or if they are unresponsive, contact your bank or credit card provider. They can investigate the charge and assist with disputing it if it’s indeed unauthorised. This process is often referred to as a ‘chargeback.’
Given the nature of their business, the concept of cancelling a “subscription” from Truck-parts-online.co.uk doesn’t apply. You simply make a purchase when you need a part. If you wish to stop receiving marketing emails, you would typically use an “unsubscribe” link found at the bottom of such emails.
Truck-parts-online.co.uk Pricing
Understanding the pricing structure on Truck-parts-online.co.uk is fairly straightforward, as each product is listed with its individual price. This direct approach helps customers see the cost upfront without needing to navigate complex pricing tiers or membership fees.
Individual Product Pricing
Each truck part displayed on the homepage, and presumably throughout the site, has its price clearly stated next to it. For example: Changemyboiler.co.uk Review
- Headlamp LHS – Mercedes Actros: £70.00
- Cab Front Air Spring & Shock – Scania R Series: £65.00
- Track Rod Arm 4×2 & 6×2 (1743 mm) – Scania: £110.00
This model of individual pricing for each component is standard practice in the automotive parts industry. It allows businesses and individuals to budget accurately for specific repairs or upgrades. There are no hidden charges or convoluted schemes apparent from the homepage.
Delivery Costs and Thresholds
While individual product prices are clear, it’s crucial to factor in delivery costs, which are explicitly detailed on the homepage:
- Free Local Delivery: This is a fantastic perk for businesses or individuals located near their physical address in Keasden, Clapham (LA2 8ET). This can translate to significant savings, especially for bulky or heavy items.
- Free UK Mainland Delivery on Any Orders Over £200.00: This encourages larger orders. For purchases exceeding £200, customers across most of the UK mainland won’t incur additional shipping fees. This is a competitive offering, as many suppliers charge for shipping regardless of order size.
- Delivery Cost £12.50 For Orders Under £200.00 (UK Mainland – Excludes Scottish Highlands & Residential Addresses): For smaller orders, a flat fee applies. It’s important to note the exclusion of Scottish Highlands and residential addresses from the standard rates.
- Additional Costs for Non-Business Addresses: The website states, “As our business relates to the sale of truck parts, we may request an additional cost for delivery to non business addresses.” This is a common practice in the logistics of heavy commercial parts, as residential deliveries can be more complex and costly.
- International Shipping: For orders to “Northern Ireland, Republic of Ireland, Europe and Worldwide,” customers are instructed to “contact us to agree shipping costs.” This indicates that international shipping is available but requires a custom quote, reflecting the varied logistics and costs involved.
Value Proposition
Truck-parts-online.co.uk positions itself on providing parts at a “reduced cost to the haulage industry.” While direct price comparisons against competitors would require specific product research, the pricing model appears transparent and the delivery thresholds are certainly attractive for bulk purchases. The emphasis on parts made to “the same specification and quality controls as original parts” suggests a focus on value – competitive pricing without compromising on functional quality. This aligns with the practical needs of commercial operators who require reliable parts at an economical rate to minimise downtime and operational costs.
Truck-parts-online.co.uk vs. Competitors
When evaluating Truck-parts-online.co.uk against its competitors in the UK truck parts market, it’s helpful to consider its unique position and how it measures up in key areas like product range, service, pricing, and overall user experience.
Truck-parts-online.co.uk’s Niche and Strengths
Truck-parts-online.co.uk, powered by H&S Commercial Components, carves out a specific niche by focusing almost exclusively on replacement truck parts for major European brands. Their strength lies in this specialisation, offering a curated yet extensive selection specifically for commercial vehicles. Their transparency in providing direct contact details and a physical address is a notable advantage, building trust upfront. The stated commitment to “reduced cost” and quality matching “original parts” is also a strong value proposition for the haulage industry, where cost-effectiveness and reliability are paramount. Chiantifalkirk.co.uk Review
Comparison with Broad Automotive Retailers (e.g., Euro Car Parts, Halfords)
- Product Specialisation:
- Truck-parts-online.co.uk: Highly specialised in truck parts. This means a deeper inventory for commercial vehicle-specific components, from cab tilt rams to Nox sensors.
- Euro Car Parts: Offers a vast range, but it’s largely skewed towards passenger cars and light commercial vehicles. While they do stock truck parts, the depth for highly specific commercial vehicle components might be less compared to a specialist like Truck-parts-online.co.uk.
- Halfords: Primarily a consumer-focused retailer for general car maintenance, tools, and accessories. Their truck-specific parts inventory is minimal, serving more for universal tools or consumables.
- Pricing:
- Truck-parts-online.co.uk: Aims for “reduced cost” in the haulage industry. Their £200 free delivery threshold is competitive.
- Euro Car Parts: Known for frequent sales and discounts, often competitive, but delivery costs might apply to smaller orders.
- Halfords: Generally retail pricing, less geared towards trade bulk purchases.
- Customer Experience:
- Truck-parts-online.co.uk: Simple, direct, business-focused online experience.
- Euro Car Parts: Modern e-commerce platform with many features, including in-store pickup options.
- Halfords: Strong online presence complemented by a vast network of physical stores, offering immediate access to certain items.
Comparison with Dedicated Truck & Industrial Suppliers (e.g., Truckstop.com, Kramp UK)
- Depth of Inventory & Focus:
- Truck-parts-online.co.uk: Strong for the listed major truck brands and part types.
- Truckstop.com: Similar dedicated focus on truck and trailer parts. May offer a slightly broader range of niche trailer components or equipment beyond just truck parts.
- Kramp UK: A major B2B wholesaler, Kramp has an incredibly deep and high-quality inventory, but it spans agriculture and forestry, alongside commercial vehicles. This can mean higher quality control and availability for general components, but their primary channel is often through resellers or trade accounts.
- Target Audience:
- Truck-parts-online.co.uk: Seems to cater to both smaller businesses and individual operators looking for cost-effective replacements.
- Truckstop.com & Kramp UK: Often more geared towards larger fleets, workshops, or trade professionals who might purchase in larger volumes or require technical specifications.
- Online Presence & Usability:
- Truck-parts-online.co.uk: Functional, clear, and easy to navigate for specific truck parts.
- Truckstop.com & Kramp UK: Typically robust B2B platforms with advanced search, account management features, and technical documentation, which might be overkill for casual buyers but essential for trade.
Overall Competitive Stance
Truck-parts-online.co.uk holds its own as a reliable middle-ground option. It offers the specialisation and depth of inventory that broad automotive retailers might lack for heavy commercial vehicles, while presenting a more accessible and direct purchasing experience than some large-scale B2B wholesalers. Its commitment to transparency, clear pricing, and free delivery thresholds for decent order values make it a strong contender for independent truck operators and smaller fleet managers in the UK seeking quality replacement parts without the complexity often associated with larger trade-only suppliers. For highly niche or rare parts, or for those seeking used components, the broader marketplaces like Amazon and eBay still offer valuable alternatives.
FAQ
What is Truck-parts-online.co.uk?
Truck-parts-online.co.uk is an online retailer based in the UK, specialising in selling replacement parts for commercial vehicles such as trucks from brands like Scania, Volvo, DAF, Mercedes, MAN, and Renault.
Is Truck-parts-online.co.uk a legitimate website?
Yes, based on the information provided on its homepage, Truck-parts-online.co.uk appears legitimate, providing a physical address, phone number, and email contact details.
What types of truck parts does Truck-parts-online.co.uk sell?
They sell a wide range of parts including body panels, cab tilt rams & pumps, truck mirrors, brake components, lighting & bulbs, air springs, fuel tanks, Nox sensors, and various engine and chassis parts. Oaksmithflooring.co.uk Review
Which truck brands are supported by Truck-parts-online.co.uk?
Truck-parts-online.co.uk supports major truck brands including Scania, Volvo, DAF, Mercedes, MAN, and Renault.
How can I search for a specific part on Truck-parts-online.co.uk?
You can search for parts by Part Ref, OE Part Ref (Original Equipment Part Reference), or Part Description using the search bar on their homepage.
Does Truck-parts-online.co.uk offer free delivery?
Yes, they offer free local delivery and free UK mainland delivery on any orders over £200.00, excluding Scottish Highlands and residential addresses.
What is the delivery cost for orders under £200.00 on Truck-parts-online.co.uk?
For UK mainland orders under £200.00 (excluding Scottish Highlands and residential addresses), the delivery cost is £12.50.
Can I get parts delivered to a residential address from Truck-parts-online.co.uk?
Yes, but they may request an additional cost for delivery to non-business addresses due to the nature of truck parts. Solarfundingscheme.co.uk Review
Does Truck-parts-online.co.uk ship internationally?
Yes, for orders to Northern Ireland, Republic of Ireland, Europe, and Worldwide, customers need to contact them to agree on shipping costs.
What is the return policy for Truck-parts-online.co.uk?
The website states a “14-Day Returns” policy, with full terms and conditions likely detailed on their dedicated ‘Terms & Conditions’ page.
Are the parts sold by Truck-parts-online.co.uk genuine OEM?
No, the website explicitly states that “Our products are not a genuine part but a replacement and perfectly interchangeable with them.” They claim their parts are made to the “same specification and quality controls as original parts.”
How can I contact Truck-parts-online.co.uk customer service?
You can contact them via email at [email protected] or by phone at 015242 51434.
Is there a physical store or pickup location for Truck-parts-online.co.uk?
Their address is H&S Commercial Components, Meldingscale Farm, Keasden, Clapham, LA2 8ET, and they offer free local delivery, implying a physical operational base for pickup or local dispatch. Codyswaffles.co.uk Review
Does Truck-parts-online.co.uk offer special offers or discounts?
Yes, there is a “Special Offers” section on their website, indicating they may have promotional deals on certain products.
How does Truck-parts-online.co.uk ensure part quality?
They state that “All of our parts are made to the same specification and quality controls as original parts,” aiming to provide peace of mind and assured fitment.
Can I find universal truck parts on Truck-parts-online.co.uk?
Yes, the website has a dedicated category for “Universal Parts,” which includes items like truck consumables, 5th wheel components, and air & electric coils.
What payment methods does Truck-parts-online.co.uk accept?
While not explicitly detailed on the homepage, payment methods are typically displayed during the checkout process (e.g., credit/debit cards, PayPal). You would need to proceed to checkout to see the exact options.
Is there a minimum order value on Truck-parts-online.co.uk?
No specific minimum order value is stated for purchasing, but orders under £200.00 for UK mainland delivery incur a £12.50 charge. Thegaylordonline.co.uk Review
How quickly does Truck-parts-online.co.uk process orders?
The website doesn’t state specific processing times on the homepage, but their focus on efficient service for the haulage industry suggests prompt dispatch.
Can I view detailed specifications for each part on Truck-parts-online.co.uk?
Yes, each product listing includes an H&S Part Number and often an OEM Number, along with a “VIEW DETAILS” link, which presumably leads to more detailed product specifications and images.
Leave a Reply