Hertz.co.za FAQ

What is Hertz.co.za?

Hertz.co.za is the official website for Hertz Car Rental in South Africa, Botswana, and Namibia, offering a comprehensive range of vehicle rental services for leisure and business travellers across these Southern African countries.

Read more about hertz.co.za:
Hertz.co.za Review & First Look
Hertz.co.za Pros & Cons
Is Hertz.co.za Legit?
Hertz.co.za Alternatives
How to Navigate Hertz.co.za for Ethically Conscious Consumers
Hertz.co.za Pricing and Promotions
Does Hertz.co.za Work?
Is Hertz.co.za a Scam?
How to Cancel Hertz.co.za Reservation

Is Hertz.co.za a legitimate car rental company?

Yes, Hertz.co.za is absolutely legitimate. It is the official online platform for Hertz, a globally recognised and highly reputable car rental brand with extensive physical operations and a long history of service worldwide.

What types of vehicles can I rent from Hertz.co.za?

Hertz.co.za offers a diverse fleet including compact cars (e.g., Suzuki Swift, Toyota Agya), SUVs (e.g., Suzuki Jimny, Toyota Fortuner, Toyota Corolla Cross Hybrid), luxury vehicles (e.g., BMW 1 Series), and commercial vehicles like bakkies and Kombis. How to Cancel Hertz.co.za Reservation

What are Hertz.co.za’s main geographical areas of operation?

Hertz.co.za primarily operates in South Africa, Botswana, and Namibia, with numerous pick-up and drop-off locations across major cities and airports in these countries.

Does Hertz.co.za offer unlimited mileage?

Yes, Hertz.co.za offers “Unlimited Mileage Car Hire” as one of its options, which allows customers to drive without incurring additional mileage charges, ideal for long road trips.

What is the “Platinum Plus Zero Damage Liability” package?

The “Platinum Plus Zero Damage Liability” package is an add-on offered by Hertz.co.za that aims to provide complete peace of mind by waiving the renter’s financial liability for damage to the rental vehicle. While convenient, its underlying financial structure should be reviewed by ethically conscious consumers.

How do I book a car on Hertz.co.za?

To book a car, visit the Hertz.co.za website, enter your desired pick-up and drop-off locations and dates, select your preferred vehicle, choose any additional extras, and complete the payment process.

Can I get a discount by registering a profile on Hertz.co.za?

Yes, Hertz.co.za states that you can “Register a profile now and save up to 20%” on your car rental bookings. Is Hertz.co.za a Scam?

What payment methods are accepted by Hertz.co.za?

While the website typically accepts major credit cards, specific payment requirements might vary, with some premium vehicles requiring two credit cards. It is advisable to check their full terms and conditions for all accepted payment types.

What is the monthly rental promotion offered by Hertz.co.za?

Hertz.co.za offers a “Monthly Promotion” for renting a vehicle for 1-6 months, including “super waivers,” starting from R 5,999 per month.

How do I cancel a reservation on Hertz.co.za?

You can usually cancel a Hertz.co.za reservation by navigating to the “Manage My Booking” or “Reservations” section on their website, entering your reservation details, and following the prompts to cancel. Be aware of any applicable cancellation fees based on your booking terms.

Are there any hidden fees with Hertz.co.za rentals?

While Hertz aims for transparency, like all car rental companies, additional fees might apply beyond the base rate for items such as fuel charges, young driver surcharges, one-way rental fees, or specific add-ons. Always review the final cost breakdown before confirming your booking.

What should I do if I need roadside assistance during my rental?

Hertz rental agreements typically include details for roadside assistance in case of breakdowns or accidents. You should contact the number provided in your rental agreement or on the vehicle’s key tag. Does Hertz.co.za Work?

Can I rent a motorcycle from Hertz.co.za?

Yes, Hertz.co.za offers “Hertz Ride Motorcycle Rentals,” primarily highlighted for Cape Town, providing an option for motorcycle enthusiasts to explore.

What is the “Go Carbon Neutral with the Corolla Cross Hybrid” offer?

This highlights Hertz.co.za’s offering of the Toyota Corolla Cross Hybrid, a self-charging hybrid vehicle, as an option for customers looking for a more environmentally conscious rental choice.

Does Hertz.co.za offer exclusive single-model vehicle groups?

Yes, Hertz.co.za promotes “Exclusive Car Hire” options where you can book specific single-model vehicle groups, such as the Suzuki Jimny 5-Door, rather than “similar” models.

What documents do I need to rent a car from Hertz.co.za?

Typically, you will need a valid driver’s license (and often an International Driving Permit if your license is not in English), a valid credit card in the main renter’s name, and identification. Specific requirements are detailed in their terms.

Is it possible to pay with a debit card for a Hertz.co.za rental?

While debit cards may sometimes be accepted for payment of the rental fee, credit cards are almost always required for the security deposit and for certain vehicle classes due to the rental company’s liability policies. It’s best to confirm directly with Hertz. Hertz.co.za Pricing and Promotions

What is the process for returning a vehicle to Hertz.co.za?

When returning a vehicle, you typically bring it back to the agreed-upon location at the specified time. An inspection will be conducted for any new damages, and final fuel levels will be checked. The final billing will then be processed.

How does Hertz.co.za handle security deposits?

Hertz.co.za, like other rental companies, will typically place a hold on your credit card for a security deposit. This hold is released after the vehicle is returned in satisfactory condition and all charges are settled. The time it takes for the hold to be released can vary depending on your bank.