Based on looking at the website endoftenancylondon.cleaning, it presents itself as a professional cleaning service specializing in end of tenancy cleaning in London. Their core promise revolves around helping tenants secure their full deposit back through thorough cleaning, backed by a 100% Satisfaction Guarantee and a 72-hour return policy. They highlight over a decade of experience, a team of trained and vetted cleaners, and a comprehensive cleaning checklist designed to meet landlord and estate agent requirements. This service aims to simplify the often stressful moving-out process for tenants, landlords, and estate agents by ensuring properties are left spotless.
The site emphasizes their dedication to customer satisfaction, stressing that while they might not be the absolute cheapest, their focus is on quality and reliability to save clients “time and headache.” They boast over 20,000 happy customers and approvals from more than 10 leading Estate Agents in London, supported by positive testimonials on their site and an “Excellent” rating on Trustpilot. Beyond end of tenancy cleaning, they offer related services like carpet cleaning, antiviral sanitization, after builders clean, move in/out cleaning, and upholstery cleaning, positioning themselves as a comprehensive solution for various property cleaning needs in London.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
|
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Endoftenancylondon.cleaning Reviews Latest Discussions & Reviews: |
endoftenancylondon.cleaning Review & First Look
Upon an initial review of endoftenancylondon.cleaning, the website projects an image of professionalism and reliability.
The layout is clean and user-friendly, making it easy to navigate through their services and understand their value proposition.
The emphasis on “End of Tenancy Cleaning Specialists” immediately communicates their core expertise, which is crucial for users specifically seeking this type of service.
Website Aesthetics and User Experience
The website’s design is straightforward, with clear calls to action like “Free Quotes” and “Book A Cleaning” prominently displayed.
The color scheme is professional, dominated by blues and whites, which often convey trustworthiness and cleanliness in the service industry.
Navigation is intuitive, with services clearly listed and detailed.
- Responsive Design: The site appears responsive, adapting well to different screen sizes, which is vital for users accessing it from mobile devices.
- Ease of Information Access: Key information, such as their guarantee, experience, and contact details, is readily accessible, reducing friction for potential customers.
- Visual Appeal: While not overly flashy, the site is visually appealing with relevant imagery of clean homes and happy customers, reinforcing their message.
Initial Impressions and Service Focus
The first impression is that of a dedicated, experienced cleaning company.
They clearly articulate their main goal: helping tenants get their deposits back.
This specific focus resonates strongly with their target audience, who are often under pressure to meet strict cleaning standards.
- Clear Value Proposition: “HELP you get your FULL DEPOSIT BACK” is a powerful, concise statement that directly addresses a major concern for tenants.
- Specialization: By branding themselves as “End of Tenancy Cleaning Specialists,” they differentiate themselves from general cleaning services, suggesting a deeper understanding of the specific requirements of this niche.
- Transparency: The mention of “no hidden charges” and fixed prices instills confidence, which is a significant factor in a service industry where unexpected costs can be a concern.
endoftenancylondon.cleaning Features
Endoftenancylondon.cleaning offers a robust set of features designed to provide a comprehensive and hassle-free cleaning experience, particularly for those moving out of rented properties.
These features underscore their commitment to quality, customer satisfaction, and meeting the specific demands of landlords and estate agents.
Comprehensive Cleaning Checklist
One of the standout features is their “extensive cleaning checklist,” which is “tailored to suit the requirements of estate agents, landlords and independent inventory clerks.” This isn’t just a generic cleaning list. it’s a detailed, industry-specific guide.
- Tailored to Industry Standards: This ensures that all critical areas are covered, minimizing the risk of deductions from a security deposit due to cleanliness issues.
- Detailed Coverage: The checklist likely includes specifics for each room – kitchen appliances, cupboards, surfaces, bathrooms tiling, sanitaryware, grout, bedrooms carpets, windows, and general areas skirting boards, light fittings, doors.
- Peace of Mind: For tenants, this means less worry about overlooking a crucial cleaning task that could jeopardize their deposit.
100% Satisfaction Guarantee & 72h Return Policy
These two features are powerful assurances of quality and accountability.
- 100% Satisfaction Guarantee: This indicates that the company stands by the quality of its work. If a customer is not satisfied, they commit to making it right.
- 72-hour Return Policy Guarantee: This specific timeframe allows for re-cleans if any issues are identified during a post-clean inspection, typically within the first few days after the service. This is particularly valuable given the tight schedules often associated with tenancy agreements and inventory checks.
- Risk Reduction: These policies significantly reduce the financial risk for customers, especially tenants who are depending on the service to help secure their deposit.
Highly Trained and Vetted Staff
The website emphasizes the professionalism and training of their cleaning teams.
- Specialist Training: Cleaners undergo “specialist training to ensure adequate knowledge in conducting an End of Tenancy Cleaning service,” meaning they understand the nuances and high standards required.
- Fully Vetted and Insured: This provides security and peace of mind, knowing that the people entering your property are trustworthy and that any potential accidents are covered.
- Qualities Highlighted: They describe their cleaners as “Trained and motivated,” “Helpful and Friendly,” and “Punctual and Dependable,” outlining the expected level of service.
Additional Specialized Cleaning Services
Beyond the core end of tenancy cleaning, the company offers a suite of complementary services, making them a one-stop shop for comprehensive property cleaning.
- Carpet Cleaning: Professional cleaning by NCCA-trained technicians using specialized equipment.
- After Builders Clean: Tackling the mess left by construction or renovation work.
- Move In/Out Cleaning: Applicable for both incoming tenants or property owners wanting a deep clean.
- Upholstery Cleaning: Including sofas, armchairs, dining chairs, mattresses, and curtains.
endoftenancylondon.cleaning Pros & Cons
When evaluating endoftenancylondon.cleaning, it’s helpful to weigh the advantages and potential disadvantages.
Pros
The strengths of endoftenancylondon.cleaning appear to be rooted in their specialization, customer-centric policies, and operational transparency.
- Specialized Expertise: Their exclusive focus on end of tenancy cleaning means they understand the specific, stringent requirements of landlords and estate agents. This niche expertise is invaluable for tenants aiming to recover their full deposit.
- Strong Guarantees: The “100% Satisfaction Guarantee” and a “72-hour return policy” provide significant peace of mind. This commitment to rectifying any issues demonstrates confidence in their service quality and protects the customer’s investment.
- Experienced and Vetted Staff: The website highlights that cleaners are “fully vetted and insured,” “trained and motivated,” and “punctual and dependable.” This ensures a professional and secure service.
- Comprehensive Service Range: Beyond end of tenancy, they offer additional services like carpet cleaning, antiviral sanitization, after builders clean, and upholstery cleaning. This convenience allows customers to consolidate their cleaning needs with one provider.
- Transparent Pricing: The claim of “fixed prices with no hidden charges” is a significant advantage, helping customers budget effectively and avoid unpleasant surprises.
- Positive Testimonials & Trustpilot Rating: The presence of numerous positive customer testimonials on their site and an “Excellent” rating on Trustpilot lends credibility and builds trust with potential clients.
- Availability: Operating “7 Days a Week Including Bank Holidays and Weekends” offers flexibility, which is crucial during the often-tight moving schedules.
- Quick Quote System: The promise of receiving a quote in “Less than 10 Minutes” streamlines the inquiry process, making it efficient for busy individuals.
- Long-Standing Presence: Having been in business since 2005 over a decade suggests stability and a proven track record in the competitive London market.
Cons
While the website presents a strong case, there are a few areas that could be perceived as limitations or areas for further inquiry, based solely on the website content.
- Pricing Transparency Specifics: While they state “fixed prices,” the actual price list isn’t immediately visible without requesting a quote. For some users, upfront published pricing for standard properties might be preferred for quick comparison.
- Geographic Limitation: Their services are primarily focused on London and some areas within the M25. This is a con for anyone outside this specific geographical scope.
- Specific Service Details: While the checklist is mentioned as “extensive,” seeing a sample or a more detailed breakdown of what’s covered for different property sizes on the website itself would be beneficial for some users before getting a quote.
- No Online Booking System: While they offer quick quotes and booking by phone, a fully integrated online booking system might be a more convenient option for some tech-savvy users who prefer to manage appointments digitally without needing to call.
endoftenancylondon.cleaning Alternatives
For those seeking cleaning services in London, particularly for end of tenancy needs, a variety of alternatives exist, ranging from other specialized companies to more general cleaning services.
Choosing the right alternative depends on factors such as budget, specific cleaning requirements, desired level of service, and whether additional guarantees are a priority.
Other Dedicated End of Tenancy Cleaning Companies
Many companies specialize in end of tenancy cleaning, often offering similar guarantees and checklists.
- Fantastic Services: A well-known service provider in London offering a broad range of home services, including end of tenancy cleaning, with various packages and booking options. They often have loyalty programs and bundled services.
- London Cleaners: Another established player in the London cleaning market, offering end of tenancy services with a focus on quick turnaround times and thoroughness, often with similar deposit-back guarantees.
- Housekeep: Known for connecting users with vetted, local cleaners for various tasks, including deep cleans suitable for end of tenancy, though their focus might be more on recurring residential cleaning.
General Deep Cleaning Services
These services might not exclusively brand themselves as “end of tenancy specialists” but can still provide the thorough cleaning required.
- Local Independent Cleaners: Many self-employed or small local cleaning businesses offer deep cleaning services. They might be more flexible with pricing or specific requests, though vetting and insurance might vary.
- Maid2Clean: A franchise network providing domestic cleaning services, which can include one-off deep cleans that might meet tenancy requirements.
- TaskRabbit/Handy: Platforms where users can hire local individuals for various tasks, including cleaning. While convenient, the quality and specialization can vary greatly between individual service providers.
DIY Do-It-Yourself Cleaning
For those on a tight budget or with ample time, cleaning the property themselves is always an option.
- Cost-Effective: This is the cheapest option, as it only involves the cost of cleaning supplies and equipment.
- Control: You have complete control over the process and can clean to your exact standards.
- Time and Effort: This requires significant time, effort, and knowledge of what landlords/estate agents typically inspect. It can be physically demanding and stressful, especially for larger properties or those with specific cleaning requirements e.g., professional carpet cleaning.
- Risk: The biggest risk is not meeting the required standards, which could lead to deposit deductions, potentially costing more in the long run than hiring a professional.
Comparing Alternatives
When evaluating alternatives, consider the following:
- Guarantees: Do they offer a satisfaction guarantee or a return policy?
- Experience & Specialization: Do they understand the specific needs of end of tenancy cleaning, or are they general cleaners?
- Vetting & Insurance: Are their cleaners vetted, insured, and professionally trained?
- Pricing Structure: Are prices fixed, or are there potential hidden costs?
- Customer Reviews: What do other customers say about their service quality and reliability?
- Availability: Do their operating hours align with your moving schedule?
For peace of mind and the highest likelihood of securing a full deposit return, a specialized end of tenancy cleaning service like endoftenancylondon.cleaning or its direct competitors often presents the most reliable solution compared to general cleaners or DIY approaches.
How to Cancel endoftenancylondon.cleaning Subscription
Based on the information available on the endoftenancylondon.cleaning website, there is no indication of a subscription service being offered. The website primarily focuses on one-off, specialized cleaning services such as end of tenancy cleaning, carpet cleaning, after builders clean, and similar ad-hoc cleaning needs.
Therefore, the concept of “canceling an endoftenancylondon.cleaning subscription” does not appear to apply to their business model.
Their services are typically booked for a specific date and time, for a single cleaning event, rather than as an ongoing recurring service that would require a subscription to be managed or cancelled.
If a user has booked a service and needs to cancel or reschedule, they would typically need to:
- Contact their customer support directly: The website prominently displays their phone number 02034 88 17 61 and email address [email protected]. This would be the primary method for any changes to a booked service.
- Refer to their Terms and Conditions: The website has a “Terms and Conditions” link at the bottom. This document would outline their cancellation policy, including any potential cancellation fees or notice period requirements for booked services. It’s always advisable to review these terms at the time of booking.
In summary, since endoftenancylondon.cleaning operates on a per-service booking model rather than a subscription model, the question of “how to cancel a subscription” is not relevant to their offerings.
Any modifications or cancellations of a confirmed cleaning service would fall under their standard booking and cancellation policies, accessible by contacting them directly or reviewing their terms.
How to Cancel endoftenancylondon.cleaning Free Trial
Similar to the discussion regarding subscriptions, the endoftenancylondon.cleaning website does not appear to offer any “free trial” services. Their business model is based on providing paid, professional cleaning services, with the initial engagement typically being a request for a free quote for a specific service.
Therefore, the concept of “canceling an endoftenancylondon.cleaning free trial” is not applicable.
Users engage with the company for a one-time service booking, not a trial period that would then transition into a paid service.
If a user has requested a quote and decided not to proceed, or has made a booking and needs to cancel it before the service date, the process would simply involve communicating their decision to the company.
There would be no “trial” to cancel in the traditional sense of a subscription service or software.
To discontinue engagement after requesting a quote or to cancel a confirmed booking before the service has been rendered, the appropriate steps would be:
- Direct Communication: Contact endoftenancylondon.cleaning via their provided phone number 02034 88 17 61 or email [email protected].
- Review Terms and Conditions: Always check the “Terms and Conditions” link on their website, which would detail any cancellation policies for booked services, including required notice periods or potential charges for late cancellations.
In essence, because endoftenancylondon.cleaning provides a service-based offering without a trial period, the idea of “canceling a free trial” is not relevant to their operations.
endoftenancylondon.cleaning Pricing
Based on the information provided on the endoftenancylondon.cleaning website, their pricing structure is characterized by fixed prices with no hidden charges. However, the website does not display a public price list for their services. Instead, potential customers are encouraged to obtain a personalized quote.
Key Aspects of Their Pricing Approach:
- Fixed Prices: This is a significant advantage, ensuring transparency and preventing unexpected costs. Customers know exactly what they will pay upfront once a quote is provided. This contrasts with some services that might have hourly rates or additional charges that can accumulate.
- No Hidden Charges: This reinforces trust and honesty in their pricing model. It suggests that the quoted price will be the final price, covering all aspects of the agreed-upon service.
- Quote-Based System: To get a price, customers need to:
- Call them: They prominently display their phone number 02034 88 17 61.
- Request a Free Quote online: They have “Free Quotes” buttons throughout the site.
- They claim to respond with a quote in “Less than 10 Minutes,” indicating a quick and efficient quotation process.
- Value for Money, Not the Cheapest: The website explicitly states, “We don’t claim to be the cheapest on the market, but to be cheap is normally associated with poor service and nobody will be coming to re-clean should any problems occur. Our prices are affordable and will save you time and headache.” This positioning suggests that while their prices may not be the lowest, they aim to offer competitive value through quality, reliability, and their guarantees 100% Satisfaction Guarantee, 72-hour return policy.
- Factors Influencing Price: While not explicitly stated on the homepage, typical factors that influence end of tenancy cleaning prices include:
- Size of the Property: Number of bedrooms, bathrooms, and reception rooms.
- Property Type: Flat, house, studio.
- Condition of the Property: Heavily soiled properties might require more extensive work.
- Additional Services: Inclusion of carpet cleaning, upholstery cleaning, antiviral sanitization, etc., will add to the base price.
- Location within London: While they serve all London postcodes and some areas within M25, specific travel times or logistics might subtly influence pricing for very remote locations within their service area.
In summary, endoftenancylondon.cleaning operates on a transparent, fixed-price model once a quote is issued, emphasizing value and reliability over being the lowest-cost provider.
Customers need to engage with their sales team to get a specific price for their cleaning needs.
endoftenancylondon.cleaning vs. Competitors
When comparing endoftenancylondon.cleaning with its competitors in the London cleaning market, several differentiators and similarities emerge, primarily centered around service specialization, guarantees, and pricing philosophy.
endoftenancylondon.cleaning’s Strengths in Comparison:
- Specialization Focus: Their branding as “End of Tenancy Cleaning Specialists” gives them an edge. While many companies offer this service, endoftenancylondon.cleaning’s explicit focus suggests a deeper understanding of estate agent and landlord requirements, leading to a higher success rate in deposit recovery. Many competitors are general cleaning services that also do end of tenancy.
- Example: While Fantastic Services offers a huge array of services, including end of tenancy, their broad scope might dilute their perceived specialization compared to endoftenancylondon.cleaning’s laser focus.
- Strong Guarantees: The “100% Satisfaction Guarantee” coupled with the “72-hour return policy” is a very strong selling point. This policy is crucial for end of tenancy cleaning, where re-cleans might be necessary after an inventory check. Not all competitors offer such a specific and generous re-clean window.
- Example: Some smaller, independent cleaners might offer re-cleans but without a defined timeframe or written guarantee, increasing uncertainty for the customer.
- Established Experience: With over a decade of experience since 2005 and over 20,000 satisfied customers, endoftenancylondon.cleaning projects a sense of reliability and a proven track record. This longevity is a significant trust factor that newer or smaller competitors might lack.
- Fixed Pricing, No Hidden Charges: Their commitment to fixed prices helps them stand out from some competitors who might have more convoluted pricing structures or add-ons that accumulate. While they don’t publish prices, their transparency once a quote is given is a plus.
- Example: Some companies might quote low hourly rates but then add charges for equipment, specific cleaning products, or difficult-to-reach areas, which endoftenancylondon.cleaning claims to avoid.
- Estate Agent Approval: Being “approved cleaning contractors for more than 10 leading Estate Agents in London” is a powerful endorsement that directly addresses the concerns of their target audience tenants wanting their deposit back. This provides a level of validation that many competitors cannot claim.
Common Competitive Landscape Elements:
- Service Range: Most professional cleaning companies in London offer a similar array of services carpet cleaning, upholstery, deep cleaning alongside end of tenancy.
- Trained Staff: Competitors also generally claim to have trained and vetted staff, as this is a baseline expectation for professional cleaning services.
- Online Presence: Most competitors have well-developed websites and online quote request systems.
Potential Areas for Comparison Where Competitors Might Differ:
- Pricing Display: Some competitors, especially larger ones like Fantastic Services, might have more detailed online pricing calculators or published price lists for standard services, allowing for quicker initial comparisons without needing a direct quote.
- Booking Convenience: Some competitors offer fully automated online booking systems where you can schedule and pay without any phone interaction. Endoftenancylondon.cleaning primarily relies on phone or online quote requests leading to phone/email follow-up for booking.
- Geographic Reach: While endoftenancylondon.cleaning serves London well, some national cleaning franchises might have a broader UK footprint, though this isn’t relevant for a London-specific search.
In essence, endoftenancylondon.cleaning positions itself as a premium, reliable, and specialized choice for end of tenancy cleaning in London, differentiating itself through strong guarantees, deep experience, and trusted relationships within the real estate sector.
While they may not compete on being the absolute cheapest, their value proposition lies in minimizing risk and maximizing the chances of deposit return.
Frequently Asked Questions
What is End of Tenancy Cleaning?
End of Tenancy Cleaning is a professional deep cleaning service performed when a tenant moves out of a rented property, designed to meet the strict cleanliness standards required by landlords and estate agents to ensure the return of the tenant’s security deposit.
How long does an End of Tenancy Clean take?
The duration of an End of Tenancy Clean depends on the size of the property, its condition, and the specific services requested.
A typical 1-bedroom flat might take 3-5 hours, while a larger 3-bedroom house could take 6-10 hours or more.
What is included in an End of Tenancy Cleaning checklist?
An End of Tenancy Cleaning checklist typically includes comprehensive cleaning of all rooms, focusing on areas like kitchens appliances, cupboards, surfaces, bathrooms tiling, sanitaryware, grout, bedrooms carpets, windows, and general areas skirting boards, light fittings, doors, interior windows. It aims to cover every detail specified by inventory clerks.
Do I need to be present during the cleaning?
No, you do not typically need to be present during the cleaning. Cvresumenest.com Reviews
Most professional companies, including endoftenancylondon.cleaning, can arrange key collection or access directly with you or a designated contact, and some will walk through the completed work with you afterwards.
What if my landlord is not satisfied with the cleaning?
Endoftenancylondon.cleaning offers a “100% Satisfaction Guarantee” and a “72-hour return policy.” If your landlord or estate agent is not satisfied with the cleaning within this timeframe, the company commits to returning to re-clean any problematic areas at no extra cost.
Are endoftenancylondon.cleaning cleaners vetted and insured?
Yes, according to their website, all their End of Tenancy Cleaners are “fully vetted and insured,” ensuring professionalism and peace of mind for their clients.
How do I get a quote from endoftenancylondon.cleaning?
You can get a free quote from endoftenancylondon.cleaning by calling their customer support line at 02034 88 17 61 or by using the “Free Quotes” online form on their website.
They claim to provide a quote in “Less than 10 Minutes.” Lockett-labs.com Reviews
Does endoftenancylondon.cleaning offer carpet cleaning?
Yes, endoftenancylondon.cleaning provides professional carpet cleaning services, which can be booked as part of an end of tenancy package or as a standalone service.
Their technicians are NCCA trained and use specialized equipment.
What areas does endoftenancylondon.cleaning serve?
Endoftenancylondon.cleaning provides services to all London postcodes and some areas within the M25.
Are endoftenancylondon.cleaning’s prices fixed?
Yes, endoftenancylondon.cleaning states that their prices are “fixed with no hidden charges,” ensuring transparency and predictability in their billing.
Can endoftenancylondon.cleaning help me get my full deposit back?
Yes, their primary aim is to “HELP you get your FULL DEPOSIT BACK” by providing a comprehensive and high-quality end of tenancy cleaning service that meets landlord and estate agent standards. Thebassmastermind.com Reviews
How long has endoftenancylondon.cleaning been in business?
Endoftenancylondon.cleaning started as a small family business in 2005, meaning they have been providing cleaning services for over a decade.
Does endoftenancylondon.cleaning offer antiviral sanitisation?
Yes, they offer Antiviral Sanitisation services to secure premises and eliminate 99.999% of bacteria for homes or offices.
Can I book an After Builders Clean with endoftenancylondon.cleaning?
Yes, endoftenancylondon.cleaning provides After Builders Clean services to clean properties after construction or renovation work, removing dust and debris.
Is endoftenancylondon.cleaning open on weekends?
Yes, endoftenancylondon.cleaning operates 7 Days a Week, “Including Bank Holidays and Weekends,” offering flexible scheduling options.
What is the philosophy behind endoftenancylondon.cleaning’s service?
Their philosophy is “simple: Provide outstanding End of Tenancy Cleaning service to our customers with passion for work and dedicated support,” driven by customer satisfaction. Frontrowparking.co.uk Reviews
Does endoftenancylondon.cleaning work with estate agents?
Yes, they are “approved cleaning contractors for more than 10 leading Estate Agents in London,” indicating strong relationships within the property industry.
What kind of upholstery can endoftenancylondon.cleaning clean?
Their upholstery cleaning services cover sofas, armchairs, dining chairs, mattresses, and curtains.
How quickly can endoftenancylondon.cleaning respond to a booking request?
They aim to respond to your request for a quote or booking in “less than 10 minutes.”
What if I need to cancel or reschedule a booking with endoftenancylondon.cleaning?
While the website doesn’t explicitly detail the cancellation process on its main pages, for any changes to a booked service, you would need to contact their customer support directly via phone or email, and refer to their Terms and Conditions for their cancellation policy.
Leave a Reply