Based on looking at the website, Enigmarooms.co.uk primarily offers escape room experiences, alongside other activities like “Potion Classes,” “Drinks with Friends,” “Magical Parties,” and “Viking Axe Throwing.” While escape rooms themselves can be a form of entertainment, and axe throwing can be a physical activity, the website’s promotion of “Drinks with Friends” and “Magical Parties” with a focus on “brewing mystical drinks” and a “magical themed bar” suggests the promotion of alcoholic beverages.

In Islam, the consumption and promotion of alcohol are strictly forbidden due to its harmful effects on individuals and society, leading to intoxication, loss of self-control, and various societal ills.

Engaging in activities centered around alcohol, even if some other elements are permissible, ultimately contributes to an environment that is not aligned with Islamic principles.

Instead, believers should seek out wholesome, beneficial forms of recreation that promote well-being, strengthen familial and communal bonds, and bring one closer to their Creator, without involving intoxicants or other impermissible elements.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for Enigmarooms.co.uk Reviews
Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Enigmarooms.co.uk Review & First Look

Enigmarooms.co.uk presents itself as a UK-based entertainment provider specializing in escape rooms and themed experiences across various locations, including Doncaster, Hull, Pontefract, Retford, Watford, and Wakefield.

The website itself is professionally designed, offering a clear navigation structure that allows users to select locations, view available experiences, and book sessions.

Website Design and User Experience

The overall aesthetic is modern and engaging, with prominent imagery and clear calls to action.

The color scheme and graphics lean into the mysterious and adventurous themes associated with escape rooms.

Navigation: The top menu provides direct links to “Book Now,” “View Locations,” and “More Information,” making it easy for first-time visitors to find what they’re looking for.
Visual Appeal: High-quality photos and engaging descriptions are used to showcase the various escape room themes and other activities, aiming to draw in potential customers.
Responsiveness: The site appears to be designed with responsiveness in mind, ensuring a consistent experience across different devices, from desktops to mobile phones. This is crucial for booking and information access on the go.

Initial Impressions of Service Offerings

Beyond the core escape room offerings, Enigmarooms.co.uk branches out into what they term “The Twisted Broom” experiences, which include “Potion Classes,” “Drinks with Friends,” and “Magical Parties.” While some of these activities, like “Potion Classes,” might seem innocuous at first glance, the clear mention of a “magical themed bar” and “Drinks with Friends” suggests a strong association with the provision and consumption of alcoholic beverages. Factbud.com Reviews

This element significantly impacts the permissibility of engaging with such services from an Islamic perspective.

Escape Rooms: These appear to be the primary focus, with various themes advertised, such as “Aladdin Themed Escape Room” and “Grimm Up North.”
“The Twisted Broom”: This sub-brand seems to encompass the more social and interactive experiences, including those involving beverages.
Axe Throwing: Another distinct offering, available in some locations, adding a different dimension to their entertainment portfolio.

From an ethical standpoint, while the website’s design and functionality are commendable, the inclusion of activities that promote alcohol makes it problematic for Muslims.

The aim of leisure in Islam is to rejuvenate the soul and body within permissible boundaries, fostering good character and connection to Allah.

Therefore, seeking out places that explicitly serve or promote intoxicants, even as a side offering, is something to be avoided.

Enigmarooms.co.uk Cons

While Enigmarooms.co.uk offers various entertainment options, certain aspects raise significant concerns, particularly from an Islamic ethical perspective. Newtechrecycling.co.za Reviews

These cons primarily revolve around the nature of some of the activities promoted on the website.

Promotion of Prohibited Activities

The most prominent concern with Enigmarooms.co.uk is its clear promotion of activities that involve or heavily feature alcoholic beverages.

“The Twisted Broom” Bar and “Drinks with Friends”: The website explicitly mentions a “magical themed bar” and “Drinks with Friends” as part of its “The Twisted Broom” offerings. This directly indicates the serving and consumption of alcohol. In Islam, alcohol khamr is unequivocally forbidden, whether consumed in small or large quantities, due to its intoxicating effect and the harm it causes to an individual’s spiritual, mental, and physical well-being, as well as its negative impact on society.
- The Prophet Muhammad peace be upon him said: “Every intoxicant is khamr, and every intoxicant is forbidden haram.” Sahih Muslim
- This prohibition extends not only to drinking alcohol but also to selling, manufacturing, or even being present in environments where it is openly consumed and promoted.
“Magical Parties” Context: While “Magical Parties” could theoretically be alcohol-free, the context provided by “Potion Classes” that involve “brewing mystical drinks” and the existence of a “magical themed bar” strongly suggests that these parties are likely to include or revolve around alcoholic beverages, making them problematic.

Encouraging a Questionable Entertainment Environment

The overall environment fostered by some of these offerings deviates from the Islamic emphasis on wholesome and beneficial recreation.

Distraction from Purposeful Living: Engagement in activities centered on forbidden substances can distract individuals from their primary purpose of worship and striving for good in this life.
Negative Peer Influence: Participation in such environments can expose individuals to negative peer pressure and encourage participation in other impermissible acts.
Financial Implications: Spending money on activities involving alcohol is a misuse of wealth from an Islamic standpoint, as it goes against the principles of lawful earnings and spending.

Lack of Explicit Halal Alternatives Within Alcohol-Centric Offerings

While the escape rooms themselves could be permissible if conducted in an appropriate manner, the integrated nature of “The Twisted Broom” experiences, which clearly involve alcohol, makes the entire package difficult to endorse.

No Alcohol-Free Options for “Drinks”: There is no clear indication on the website that “Drinks with Friends” or “Magical Parties” can be booked as strictly alcohol-free events. This lack of alternative options within these specific offerings reinforces the problematic nature.
General Ambience: Even if one were to attend only the escape room, the general ambience of a venue that prominently features a bar and alcoholic drinks can be a source of discomfort for a practicing Muslim who seeks to avoid such environments.

Therefore, for a Muslim seeking permissible forms of entertainment, the cons of Enigmarooms.co.uk, particularly its promotion of alcohol-related activities, outweigh any potential benefits. Trisio.com Reviews

It is always better to seek out leisure options that are unequivocally wholesome and align with Islamic values.

Enigmarooms.co.uk Alternatives

For individuals seeking recreational activities that are permissible and wholesome, avoiding the pitfalls of venues that promote alcohol or other impermissible elements, numerous alternatives exist.

The key is to find places and activities that foster creativity, physical activity, intellectual engagement, and social connection within an Islamic framework.

Halal Escape Rooms and Puzzle Games

Many escape room venues focus purely on the puzzle-solving and team-building aspects without incorporating bars or alcohol.

Dedicated Family-Friendly Venues: Look for escape rooms that explicitly market themselves as family-friendly or alcohol-free. Websites often state their policies regarding refreshments.
Online Research: Before booking, thoroughly check their website or contact the venue directly to confirm their policies on alcohol and the general environment. A quick call can clarify if they have a bar on premises or if alcohol is permitted.
Community-Based Initiatives: Sometimes, local community centers or Islamic organizations might organize puzzle-solving events or create temporary escape room experiences that are guaranteed to be permissible.

Engaging Physical Activities

Physical activity is highly encouraged in Islam for maintaining health and vitality. Masonicgloves.co.uk Reviews

Sports Centers: Utilize local sports centers for swimming, badminton, basketball, or even indoor rock climbing. These are excellent for physical fitness and healthy competition.
Hiking and Nature Walks: Exploring nature, whether it’s local parks, nature reserves, or hiking trails, is a wonderful way to connect with Allah’s creation, get exercise, and enjoy fresh air. This can be done individually or in groups.
Martial Arts and Self-Defense Classes: These offer physical discipline, mental focus, and practical skills.
Axe Throwing Standalone Venues: If axe throwing is desired, seek out dedicated axe-throwing venues that do not serve alcohol. Many such places focus solely on the activity itself, ensuring a clean environment.

Creative and Intellectual Pursuits

These alternatives engage the mind and foster skill development.

Board Game Cafes Alcohol-Free: Some cafes focus purely on board games and serve only non-alcoholic beverages and halal snacks. These provide a great social setting for strategic thinking and fun.
Workshops and Classes: Enroll in workshops for arts calligraphy, painting, pottery, crafts, cooking halal recipes, or even learning a new language. These provide valuable skills and a sense of accomplishment.
Museums and Art Galleries: Visiting museums and art galleries offers intellectual stimulation and cultural enrichment, providing insights into history, science, and various art forms.
Book Clubs and Islamic Study Circles: These foster intellectual growth, deep discussions, and spiritual development. Many mosques and Islamic centers organize such gatherings.

Family-Oriented and Community Activities

Spending quality time with family and community is a cornerstone of Islamic life.

Theme Parks and Attractions: Choose family-friendly theme parks or attractions that do not have elements contrary to Islamic values.
Community Events: Participate in or organize community picnics, potlucks, or sports days at local parks.
Volunteering: Engaging in volunteer work for a good cause is a highly rewarding activity that benefits both the individual and society, bringing immense blessings.
Educational Trips: Plan trips to historical sites, natural wonders, or even just local farms, turning leisure into a learning experience for the whole family.

By actively seeking out these permissible and beneficial alternatives, Muslims can enjoy fulfilling leisure activities that align with their faith, promote personal growth, and contribute positively to their communities.

How to Cancel Enigmarooms.co.uk Booking

Based on the information available on the Enigmarooms.co.uk website, particularly in their FAQ section, their cancellation and reschedule policy is quite strict.

This is a common practice for live event bookings, as slots are time-sensitive and limited. Domyonlineexam.com Reviews

Understanding Their Cancellation Policy

The website clearly states:

“Cancellations or Reschedules: Please be aware that Enigma Rooms are live events and therefore we cannot accept refunds, cancellations or last-minute reschedules once a booking is confirmed.”
“Groups that are more than 10 minutes late for their booking will have their booking cancelled without refund.”

This means that once you have made and confirmed a booking, you generally cannot get a refund if you decide to cancel or if you are unable to attend. The same applies to rescheduling. they explicitly state “last-minute reschedules” are not accepted, implying that any reschedule might be difficult or impossible once confirmed.

Steps to Attempt a Cancellation or Reschedule with Limited Expectation of Success

Given their strict policy, direct cancellation with a refund is highly unlikely.

However, if circumstances are unavoidable, these are the steps you might take, though be prepared for a non-refundable outcome:

Review Your Booking Confirmation: Check the email confirmation you received when you booked. It might contain additional terms or specific instructions regarding changes or cancellations that apply to your particular booking.
Contact Enigma Rooms Directly: This is your primary course of action, even if the policy states no refunds.
- Phone: Call their customer service number: 0333 366 1002. This is often the quickest way to speak to someone directly about your situation. Be ready to explain your reason for needing to cancel or reschedule.
- Email: Send an email to [email protected]. Provide all your booking details date, time, location, booking reference, name used for booking and clearly state your request. Keep a record of the email for your reference.
Explain Your Situation Politely: While their policy is firm, a polite and clear explanation of unforeseen circumstances e.g., medical emergency might, in rare cases, lead to them offering a credit or a different solution, though this is not guaranteed and would be at their discretion.
Consider Transferring Your Booking If Permitted: Some venues might allow you to transfer your booking to another person or group if you can’t attend. Ask if this is an option. If it is, you could try selling your booking to friends, family, or even through local community groups. The website doesn’t explicitly mention this as an option, so you’d need to inquire.

Important Considerations

Act Immediately: If you know you cannot make your booking, contact them as soon as humanly possible. While it might not change the refund policy, early notification is always better.
“Live Event” Nature: The “live event” designation is key. Like concert tickets or theater shows, escape room slots are often filled based on specific time allocations, making last-minute changes difficult for the business.
No-Show Policy: Be aware that simply not showing up will result in the cancellation of your booking without any refund, as stated in their late arrival policy.

In summary, when booking with Enigmarooms.co.uk, understand that your commitment is generally final. Kahluradventures.com Reviews

Always ensure your availability before confirming your reservation.

Enigmarooms.co.uk Pricing

Enigmarooms.co.uk states that its pricing varies per person depending on the size of the group.

This is a common pricing model for escape rooms, where the per-person cost often decreases as the group size increases, encouraging larger groups to book.

General Pricing Structure

The website mentions:

“Our prices will vary per person depending on the size of the group.”
“Bookings can be reserved through our online portal.”
“Rooms require a minimum group of 2 people to a maximum of 6 people for selected rooms.”

This indicates that to get an accurate price for your specific group and desired experience, you would need to proceed through their online booking system, select your location, date, and time, and then input your group size. The system would then display the total cost. Dscnutrition.co.uk Reviews

Specific Deals and Discounts

The website highlights at least one specific deal:

“The Ultimate Deal” in Doncaster: As of a May 2, 2025 update mentioned on their site, Doncaster has introduced a deal for £49 a person, allowing access to “ALL our activities,” including an escape room, an hour of axe throwing, and an hour of another activity implied to be part of the “Ultimate Deal”. This specific package is an outlier to the general “per room” pricing and offers a bundled value.

They also offer discounts for specific groups:

10% Discount: An exclusive 10% discount is offered to:
- Students
- NHS staff
- Armed Forces personnel
How to Avail Discount: To use this discount, customers must call 0333 366 1002 to book and bring a valid ID SU card, NHS card, etc. for someone in the group on the day of their booking.

Gift Vouchers

Enigmarooms.co.uk also sells gift vouchers, which can be purchased as:

Physical vouchers
Digital vouchers
These can be redeemed by calling the booking line at 0333 366 1002.

What to Expect When Booking

When navigating their booking portal, you should anticipate:

Location Selection: First, choose your preferred Enigma Rooms location.
Experience Selection: Select the specific escape room theme or activity e.g., axe throwing, potion class.
Date and Time Slot: Pick an available date and time.
Group Size Input: Enter the number of participants in your group. This is where the per-person pricing will adjust.
Final Price Display: The system will then show the total cost for your selected booking before you proceed to payment.

It is crucial to note that while the website provides general pricing models and specific deals, the most accurate and up-to-date pricing for a particular booking will always be found directly through their online booking system. Sitehotel.de Reviews

For those considering booking, always check the final price before confirming, and remember the strict no-refund policy for confirmed bookings.

Enigmarooms.co.uk vs. Competitors General Comparison

When evaluating Enigmarooms.co.uk against its competitors in the escape room and leisure activity market, several factors come into play, including their range of offerings, pricing strategy, geographic spread, and, importantly, the nature of their auxiliary services.

For a Muslim consumer, the distinction in auxiliary services is paramount.

Range of Offerings

Enigmarooms.co.uk: Offers a mix of traditional escape rooms, “Viking Axe Throwing,” and the “The Twisted Broom” concept, which includes “Potion Classes” and social gatherings with a “magical themed bar.” This diversification aims to attract a broader audience.
Typical Competitors:
- Dedicated Escape Room Venues: Many competitors focus exclusively on escape rooms, offering a wider variety of themes, difficulty levels, or higher production values for their core rooms. They might have 5-10+ unique escape room themes at a single location.
- Activity Centers: Other competitors might specialize in axe throwing, indoor climbing, or other specific physical activities, without necessarily coupling them with escape rooms or bar services.
- Hybrid Entertainment Hubs: Some larger entertainment complexes might combine escape rooms with arcades, laser tag, or virtual reality experiences, but often without the explicit bar focus seen at Enigmarooms.co.uk.

Pricing Strategy

Enigmarooms.co.uk: Employs a variable pricing model based on group size, which is standard. They offer specific bundles like “The Ultimate Deal” and standard student/NHS/Armed Forces discounts.
Typical Competitors: Pricing models are generally similar across the industry, with per-person costs decreasing for larger groups. Discounts for specific demographics or off-peak hours are also common. The main differentiation often comes down to the perceived value quality of rooms, duration, added amenities for the price.

Geographic Spread and Accessibility

Enigmarooms.co.uk: Has multiple locations across the UK Doncaster, Hull, Pontefract, Retford, Watford, Wakefield, indicating a reasonable regional presence.
Typical Competitors: Can range from single-location independent businesses to large national chains. The accessibility largely depends on the individual’s location relative to these venues.

The Critical Distinction for Muslim Consumers: Auxiliary Services

This is where Enigmarooms.co.uk significantly differs from many competitors and presents a critical consideration.

Enigmarooms.co.uk The Concern: The integration of “The Twisted Broom” with its “magical themed bar” and “Drinks with Friends” heavily implies and promotes the consumption of alcohol. This makes the venue problematic for Muslim consumers, even if they only intend to participate in the escape room or axe throwing.
- Many escape room venues, particularly those not specifically targeting an adult nightlife crowd, operate without an integrated bar service, or if they do have one, it’s clearly separated and not a central part of their marketing.
- The clear promotion of “drinks” and a “bar” on the website’s homepage, alongside family-friendly activities, creates a mixed environment that can lead to confusion or compromise for those seeking permissible recreation.
Halal-Friendly Competitors: Many escape room venues, axe throwing centers, or other entertainment spots exist that either explicitly state they are alcohol-free, or their primary focus is solely on the activity itself without any bar facilities. These would be the preferred alternatives for a Muslim seeking wholesome entertainment.

Conclusion on Comparison

While Enigmarooms.co.uk offers a diversified entertainment experience, its explicit promotion and integration of alcohol-related activities through “The Twisted Broom” concept significantly differentiate it from truly halal-friendly alternatives. Forestalgardenservice.it Reviews

For a Muslim consumer, the choice would lean heavily towards competitors that maintain an alcohol-free environment, ensuring that leisure pursuits remain within the boundaries of Islamic principles.

The value proposition of a diversified offering at Enigmarooms.co.uk is overshadowed by this fundamental ethical concern.

How to Cancel Enigmarooms.co.uk Free Trial

Based on the Enigmarooms.co.uk website’s content, there is no mention or indication of a “free trial” for their services.

Their business model revolves around booking specific time slots for live events escape rooms, axe throwing, potion classes, etc., which are paid experiences from the outset.

No Mention of Free Trials

Direct Booking Model: The website consistently directs users to “Book Now” buttons, an “online portal” for reservations, and details about pricing “per person depending on the size of the group.”
Gift Vouchers: They offer gift vouchers, which are pre-paid options for their services, not a trial mechanism.
Lack of Subscription Model: Free trials are typically associated with subscription-based services like streaming platforms, software, or online courses where users try a service for a limited period before committing to a recurring payment. Enigmarooms.co.uk operates on a per-booking, event-based model, not a subscription one.

Implications

Since Enigmarooms.co.uk does not appear to offer a free trial, there is no process for “canceling a free trial” with them. D3vsoft.com Reviews

If you have booked a session, it would be a paid booking, subject to their strict no-refund/no-cancellation policy once confirmed.

What to Do If You Mistook a Booking for a Trial

If for any reason you made a booking believing it was a free trial, it’s crucial to understand that it would likely be a confirmed, paid booking. In such a scenario:

Check Your Confirmation: Review your booking confirmation email to confirm if any payment was processed.
Contact Enigma Rooms: If you still have doubts or believe there was a misunderstanding, contact their customer service immediately at 0333 366 1002 or [email protected] to clarify the situation. Be prepared that their standard cancellation policy for confirmed bookings would likely apply.

Therefore, users do not need to worry about canceling a free trial with Enigmarooms.co.uk as this option does not seem to exist on their platform.

Frequently Asked Questions

What is Enigmarooms.co.uk?

Enigmarooms.co.uk is a UK-based entertainment company offering live escape room experiences, “Viking Axe Throwing,” and themed social activities under “The Twisted Broom” brand, which includes “Potion Classes” and a “magical themed bar.”

Where are Enigmarooms.co.uk locations?

Enigmarooms.co.uk has multiple locations across the UK, including Doncaster, Hull, Pontefract, Retford, Watford, and Wakefield. Daobydorsett.com Reviews

How do I book an experience at Enigmarooms.co.uk?

Bookings can be reserved through their online portal.

You select your desired location, experience, date, time, and group size, then proceed to payment.

What is “The Twisted Broom” at Enigmarooms.co.uk?

“The Twisted Broom” is a brand concept by Enigmarooms.co.uk that offers “Potion Classes,” “Drinks with Friends,” and “Magical Parties,” explicitly featuring a “magical themed bar.”

Are there alcohol-free options at Enigmarooms.co.uk?

While the escape rooms and axe throwing activities themselves don’t inherently involve alcohol, “The Twisted Broom” experiences explicitly mention a “magical themed bar” and “Drinks with Friends,” indicating the strong presence and promotion of alcoholic beverages.

There are no clear explicit alcohol-free alternatives for the “Drinks with Friends” or “Magical Parties.” Jata.es Reviews

Can I get a refund if I cancel my Enigmarooms.co.uk booking?

No, Enigmarooms.co.uk has a strict no-refund policy for confirmed bookings, as they consider their experiences “live events.” They do not accept cancellations or last-minute reschedules once a booking is confirmed.

What happens if my group is late for an Enigmarooms.co.uk booking?

Groups that are more than 10 minutes late for their booking will have their booking cancelled without a refund.

Does Enigmarooms.co.uk offer discounts?

Yes, Enigmarooms.co.uk offers a 10% discount to students, NHS staff, and armed forces personnel.

You must call their booking line 0333 366 1002 to apply this discount and present a valid ID on the day.

How much does an Enigmarooms.co.uk experience cost?

Prices vary per person depending on the size of the group. Thestore.com Reviews

The exact price is displayed during the online booking process after selecting your experience and group size.

What is “The Ultimate Deal” in Doncaster?

“The Ultimate Deal” in Doncaster costs £49 per person and allows participants to play all available activities, including an escape room and an hour of axe throwing.

Can I buy gift vouchers for Enigmarooms.co.uk?

Yes, gift vouchers are available as both physical and digital purchases and can be redeemed by calling their booking line.

What is the minimum and maximum group size for escape rooms?

Rooms require a minimum group of 2 people and can accommodate a maximum of 6 people for selected rooms.

Do I need to arrive early for my Enigmarooms.co.uk booking?

Yes, players must arrive 10-15 minutes before their booking time for sign-in and a safety/game briefing. Ymcabournemouth.org.uk Reviews

What should I wear for an escape room at Enigmarooms.co.uk?

Players are advised to wear comfortable clothing and shoes.

Are Enigmarooms.co.uk experiences safe?

Yes, the website states customer safety is paramount, and they provide a safety/game briefing before all games, pointing out clearly marked fire escapes.

Does Enigmarooms.co.uk offer online games?

Yes, the “What’s New” section mentions “Online Games” as one of their offerings, though details would need to be explored further on their site.

Can I book Enigmarooms.co.uk for a large group or party?

Yes, they offer “Magical Parties” as part of “The Twisted Broom” experiences and generally accommodate group bookings, though specific details for very large groups would require contacting them directly.

Does Enigmarooms.co.uk have a free trial?

No, Enigmarooms.co.uk does not offer a free trial for its services. All bookings are paid experiences. Veganshirtly.com Reviews

How can I contact Enigmarooms.co.uk?

You can contact Enigmarooms.co.uk by phone at 0333 366 1002 or by email at [email protected].

What types of escape room themes does Enigmarooms.co.uk offer?

They offer various themes, including an “Aladdin Themed Escape Room” and “Grimm Up North,” with new themes potentially being added regularly.

Enigmarooms.co.uk Reviews