enroutetaxis.com FAQ

What is enroutetaxis.com?

Enroutetaxis.com is a private hire taxi service operating primarily in the West Midlands and Northamptonshire, UK, offering 24/7 transportation solutions including standard taxi rides, minibus hire, airport transfers, executive cars, and parcel delivery.

How can I book a taxi with enroutetaxis.com?

You can book a taxi with enroutetaxis.com through multiple channels: by downloading and using their “Enroute Taxis App” (available on Google Play and Apple App Store), via their online booking system on the website, by calling one of their numerous local phone numbers (available 24/7), or by sending an email to [email protected].

Is there a discount for booking through the enroutetaxis.com app?

Yes, enroutetaxis.com offers a significant 23% discount on all taxi rides when you download and book via their “Enroute Taxis App.”

Does enroutetaxis.com operate 24/7?

Yes, enroutetaxis.com proudly operates “24 Hours A Day, 7 Days A Week,” ensuring that you can book a taxi at any time of the day or night. Livelyme.com Review

What areas does enroutetaxis.com cover?

Enroutetaxis.com primarily covers the West Midlands (including Birmingham, Coventry, Wolverhampton, Dudley, Walsall, Solihull) and Northamptonshire (including Northampton, Daventry, Corby, Kettering, Wellingborough, Towcester, Rushden), with service mentions in London and Manchester as well.

Are enroutetaxis.com drivers licensed?

Yes, enroutetaxis.com explicitly states that “All Our Drivers Are Licensed By, West Northamptonshire Council, Birmingham City Council, Coventry City Council & City Of Wolverhampton Council,” ensuring professionalism and compliance with local regulations.

Does enroutetaxis.com charge extra on Sundays or Bank Holidays?

No, enroutetaxis.com states there is “No Extra charge Sundays, Bank Holidays or after Midnight,” offering consistent pricing regardless of these peak times.

Can I track my taxi after booking with enroutetaxis.com?

Yes, if you book via their app or online system, enroutetaxis.com sends you an SMS with a link to live-track your driver once the vehicle is dispatched, providing real-time location updates.

What is the starting fare for local journeys with enroutetaxis.com?

The starting fare for local journeys with enroutetaxis.com is £1.00. Is enroutetaxis.com Safe to Use?

Does enroutetaxis.com offer airport transfers?

Yes, enroutetaxis.com offers airport transfers and covers “all UK Airports.” They have dedicated pages for airport taxi services.

Can I book a minibus through enroutetaxis.com?

Yes, enroutetaxis.com offers minibus hire services and has a range of vehicles including 6-seater MPVs and larger minibuses to accommodate groups.

How does enroutetaxis.com handle lost property?

If you leave items in their cars, enroutetaxis.com states that most personal items will be handed into your local police station within 24 hours.

For items found before 24 hours, you can call their office to check if the driver has handed them in.

What kind of dispatch system does enroutetaxis.com use?

Enroutetaxis.com uses the “iCabbi system” for booking and dispatch, which they describe as “probably the most advanced cloud based booking & dispatch system in the world.” Is enroutetaxis.com Legit?

Is enroutetaxis.com a family-run business?

Yes, enroutetaxis.com describes itself as “A Family Run Business” situated in the heart of Northampton, Birmingham, Coventry & Wolverhampton.

Can I get a taxi for parcel delivery with enroutetaxis.com?

Yes, enroutetaxis.com offers “Same Day Small Or Big Parcel Deliveries” for both local and long-distance transport.

Does enroutetaxis.com offer business accounts?

Yes, enroutetaxis.com provides options for “Business Accounts,” catering to corporate clients and their transportation needs.

How can I make a complaint about enroutetaxis.com service?

In the unfortunate event you are unhappy with the service, you can email details of your booking to [email protected], and they state they will try to resolve the situation as soon as possible.

Does enroutetaxis.com have wheelchair accessible taxis?

Yes, enroutetaxis.com explicitly mentions offering “Wheelchair Accessible Taxi” services as part of their fleet. Does enroutetaxis.com Work?

What information do I receive via SMS after booking?

After booking, you will receive an SMS confirming your booking, another when your vehicle is dispatched, a link to track your driver live, and a final SMS when your vehicle arrives outside your pickup location.

Does enroutetaxis.com offer executive cars?

Yes, enroutetaxis.com has “Executive Car” options available for special events or business travel requirements.