Essindia.com Review

Based on checking the website Essindia.com, it appears to be a legitimate business-to-business B2B IT solutions and services provider.

The site presents a comprehensive array of offerings including Enterprise Resource Planning ERP, Robotic Process Automation RPA, Business Intelligence BI, Internet of Things IoT, Mobile Apps, and Staff Augmentation.

Established in 1990, Eastern Software Solutions ESS highlights over 30 years of experience and a global presence across Africa, the Middle East, South East Asia, India, Canada, Australia, and the Americas, claiming CMM level 5 certification.

While the website provides extensive details on its services, industry solutions, and even case studies and testimonials, the lack of transparent pricing or clear engagement models for individual services might be a drawback for potential clients seeking immediate cost insights.

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Overall Legitimacy: Appears legitimate with a long operational history and a broad service portfolio.
Transparency: Good, though pricing information is conspicuously absent.
Service Offerings: Extensive, covering multiple critical areas of enterprise IT.
Global Presence: Stated presence in various regions, indicating a wide reach.
Customer Testimonials: Available, providing social proof and positive feedback.
Ethical Standing Islamic Perspective: The core services ERP, RPA, BI, IoT, Mobile Apps, Staff Augmentation are generally permissible as they involve technology solutions for business efficiency. There’s no indication of direct engagement in forbidden activities. However, clients using these services must ensure their own business operations remain within ethical Islamic guidelines. For instance, if an ERP system is used by a banking institution heavily involved in riba interest-based transactions or an RPA solution is applied in a gambling operation, the indirect connection would make such an application problematic from an Islamic standpoint. It is crucial for potential clients to assess their specific use cases against Islamic principles.

For businesses looking to optimize their operations ethically, there are numerous reputable alternatives that offer similar enterprise IT solutions.

These alternatives often provide clear pricing structures, detailed service level agreements, and sometimes even offer trials or tiered packages, which can be beneficial for planning and budget allocation.

Here are some of the best alternatives for business IT solutions:

SAP: SAP is a global leader in enterprise software, offering a vast suite of ERP solutions, including SAP S/4HANA.
- Key Features: Comprehensive modules for finance, manufacturing, supply chain, human resources, and more. Strong analytics and reporting capabilities. Cloud and on-premise deployment options. Integration with emerging technologies like AI and machine learning.
- Average Price: Highly variable, often ranging from tens of thousands to millions of dollars depending on modules, users, and customization. Typically involves significant implementation costs.
- Pros: Industry-leading, robust, scalable for large enterprises, extensive ecosystem of partners and consultants.
- Cons: High cost, complex to implement, requires specialized expertise, steep learning curve.
Oracle ERP Cloud: Oracle offers a robust cloud-based ERP suite designed for modern businesses, providing solutions for financial management, project management, procurement, and more.
- Key Features: Integrated suite of business applications, AI and machine learning capabilities for insights, strong compliance and security features.
- Average Price: Subscription-based, can range from a few thousand to hundreds of thousands of dollars annually, depending on modules and user count.
- Pros: Cloud-native flexibility, comprehensive suite, strong financial management tools, good for data analytics.
- Cons: Can be expensive, complex setup for certain integrations, customization can be challenging.
Microsoft Dynamics 365: Microsoft’s suite of business applications combines ERP and CRM functionalities, offering a unified platform for managing various business processes.
- Key Features: Modular applications for finance, supply chain, sales, customer service, and marketing. Seamless integration with other Microsoft products Office 365, Azure.
- Average Price: Subscription-based, ranging from $50 to $200+ per user per month, depending on the specific applications and plans.
- Pros: Familiar interface for Microsoft users, flexible and scalable, strong integration capabilities, good for businesses already invested in the Microsoft ecosystem.
- Cons: Can be complex to configure, some features might require additional licensing, performance can vary with customization.
Workday: Primarily known for its human capital management HCM and financial management solutions, Workday offers a cloud-based enterprise management system.
- Key Features: Unified platform for HR, finance, planning, and analytics. Strong focus on user experience and mobile access. Real-time insights.
- Average Price: Custom pricing based on modules, number of employees, and services. Generally aimed at medium to large enterprises, with annual costs in the tens of thousands to millions.
- Pros: Excellent user experience, strong HR and finance integration, frequent updates, high customer satisfaction.
- Cons: Primarily focused on HCM/Financials, less comprehensive for discrete manufacturing or complex supply chain needs compared to pure ERPs, typically higher cost.
NetSuite ERP: A cloud-based business management software suite by Oracle, offering ERP, CRM, professional services automation PSA, and e-commerce functionalities.
- Key Features: Unified platform for core business processes. Real-time visibility across the organization. Strong reporting and analytics.
- Average Price: Subscription-based, tailored to customer needs, ranging from a few thousand to tens of thousands of dollars annually.
- Pros: Cloud-native, good for mid-sized businesses, integrated suite, strong financial management.
- Cons: Can be expensive for smaller businesses, some users report a steep learning curve, customization can require development expertise.
Salesforce for CRM and broader business apps: While primarily a CRM, Salesforce has expanded its ecosystem to include various business applications through its AppExchange and acquisitions, offering a wide range of solutions beyond traditional ERP.
- Key Features: Cloud-based CRM, sales automation, marketing automation, service cloud, and a vast app ecosystem. Highly customizable.
- Average Price: Subscription-based, varies widely by product and edition, from $25 per user/month to $300+ per user/month.
- Pros: Market leader in CRM, highly flexible and scalable, extensive third-party integrations, strong community support.
- Cons: Can become very expensive with many add-ons, customization can be complex and costly, not a full-fledged ERP out of the box requires integrations for comprehensive ERP functionality.
Zoho One: A comprehensive suite of over 45 business applications covering sales, marketing, customer support, finance, HR, and IT, designed to run an entire business.
- Key Features: Integrated applications, unified data, mobile access, affordable pricing for small to medium businesses.
- Average Price: Highly affordable, around $37 to $45 per employee per month for the complete suite, or even less for specific apps.
- Pros: Cost-effective, wide range of integrated applications, easy to use for SMBs, good for streamlining operations.
- Cons: May not have the depth of features for large enterprises in specific areas compared to specialized ERPs, less enterprise-grade support than global leaders.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Essindia.com Review & First Look: A Deep Dive into Their Offerings

Based on its homepage, Essindia.com, operated by Eastern Software Solutions ESS, presents itself as a well-established IT solutions and services provider with a significant global footprint.

Their CMM Level 5 certification further bolsters their credibility, indicating a high level of process maturity and quality assurance in their software development and service delivery.

This certification is a benchmark for quality in the software industry, suggesting a robust and predictable development environment.

Understanding Essindia’s Core Business Model

ESS operates primarily in the B2B space, focusing on helping enterprises digitally transform.

This involves streamlining operations, enhancing productivity, and leveraging data for better decision-making. Franksplumbingservice.com Review

Their portfolio is broad, encompassing critical areas of modern business technology.

They aim to integrate disparate systems and information silos into unified platforms, a common challenge for many growing businesses.

Geographic Reach and Presence

The website highlights a wide geographical presence, including:

India: Mumbai, Noida Head Office
Middle East: Specific locations are not detailed but mentioned as a region.
Africa: Tanzania, Kenya, Ghana, Zambia, Namibia, Uganda
Other Regions: South East Asia, Canada, Australia, and the Americas are also mentioned, though specific office locations are not listed for these regions. This extensive reach suggests a capacity to handle diverse client requirements across various markets.

The emphasis on global presence indicates that Essindia.com is not a niche player but rather aims to cater to a broad international clientele.

This is a crucial factor for businesses looking for long-term partners with scalable solutions. Beautetrade.com Review

Essindia.com Features: Comprehensive IT Solutions for Enterprises

Essindia.com offers a robust suite of IT services and solutions, catering to a diverse range of industries and business needs.

The company’s offerings are structured around key technological pillars, each designed to address specific operational challenges faced by modern enterprises.

Enterprise Resource Planning ERP: ebizframe ERP

The flagship product, “ebizframe ERP,” is touted as a comprehensive solution for digital transformation.

An ERP system is crucial for integrating various business functions like finance, manufacturing, human resources, and supply chain management onto a single platform.

What is ERP? ERP systems aim to centralize data and processes, providing a holistic view of business operations. This eliminates data silos and improves efficiency.
Industry Solutions: Essindia.com customizes ebizframe ERP for a wide array of industries, demonstrating flexibility and deep industry knowledge. These include:
- Corrugated Boxes
- Trading
- Flour Mills
- Retail
- Food & Beverages
- Process Manufacturing
- Oil & Gas
- FMCG Fast-Moving Consumer Goods
- Engineering
- Chemicals
- Construction
- Discrete Manufacturing
Key Modules: The ERP system covers essential modules such as:
- Sales
- Manufacturing
- Fixed Assets
- Corporate Portal
- Finance
- Materials Inventory
- Human Capital

The wide range of industries and modules indicates that ebizframe ERP is a versatile system capable of handling complex business processes across different sectors. Netiquettewebservices.com Review

Robotic Process Automation RPA Services

RPA is a technology that uses software robots bots to automate repetitive, rule-based tasks, thereby increasing efficiency and reducing manual errors.

Essindia.com positions itself as a leading partner with global RPA leaders like UiPath and Automation Anywhere.

Benefits of RPA: Automation of repetitive tasks, increased productivity, reduced operational costs, improved data accuracy.
Industry Applications: ESS applies RPA across various sectors, including:
- Banking
- Insurance
- Human Resource
- Logistics
- Healthcare

The partnership with major RPA vendors suggests that Essindia.com leverages industry-standard tools and expertise to deliver its automation solutions.

Business Intelligence BI Services

BI services help organizations make data-driven decisions by providing tools and technologies to collect, analyze, and present business information. ESS specializes in Microsoft Power BI.

Data-Driven Decisions: BI enables businesses to gain insights from their data, identifying trends, patterns, and opportunities.
Industry Solutions for BI:
- BI in FMCG Industry
- BI in Retail Industry
- BI for Pharma
- BI For Trading And Distribution

This focus on specific industries for BI indicates a tailored approach to data analytics, understanding the unique data requirements of each sector. Overleaflodge.com Review

Mobile Apps & Enterprise Mobility

With the increasing reliance on mobile devices, Essindia.com offers mobile app development services aimed at promoting enterprise mobility.

This allows businesses to operate without physical boundaries and access critical information on the go.

Custom App Development: ESS boasts successful development of over 50 mobile apps for more than 20 different verticals.
App Categories: Their offerings include a range of mobile applications for various business functions:
- After Sales Service
- Sales Force Automation
- Asset Tracking
- CRM Customer Relationship Management
- Stock Take
- Order Booking
- Task Management
- Van Sales
- Equipment Maintenance
- Warehouse Management
- Gate Pass Outbound
- ePod Electronic Proof of Delivery
- Supplier Dashboard
- Visitor Management
- Attendance & Leave Management

The ability to develop custom applications signifies a strong technical team and a flexible approach to meeting client-specific needs.

Internet of Things IoT Services

IoT involves connecting physical devices, vehicles, home appliances, and other items embedded with sensors, software, and other technologies to enable them to connect and exchange data over the internet.

Business Value: ESS helps businesses integrate IoT solutions to enhance automation, collect real-time data, and improve operational efficiency.
End-to-End Solutions: They offer comprehensive IoT services, from ideation to implementation.

IoT is a rapidly growing field, and Essindia.com’s inclusion of these services suggests a forward-thinking approach to technological integration in business. Noseyfox.com Review

Staff Augmentation Services

Beyond software solutions, ESS also provides staff augmentation, which involves supplying skilled IT and non-IT professionals to companies.

Workforce Solutions: They offer flexible staffing models for part-time, full-time, temporary, permanent, direct hire, or contract roles.
Expertise Matching: The service aims to find the “perfect-match employment” for individuals and provide businesses with the “right people with the skills you need.”

This service highlights Essindia.com’s commitment to providing holistic support to businesses, not just through technology but also through human capital.

Essindia.com Pros & Cons

When evaluating a service provider like Essindia.com, it’s essential to weigh its strengths against potential weaknesses.

While the website presents a professional image and comprehensive offerings, a critical look helps paint a clearer picture.

Pros:

Comprehensive Service Portfolio: The range of services—ERP, RPA, BI, IoT, Mobile Apps, and Staff Augmentation—means they can be a one-stop shop for many businesses’ digital transformation needs. This integrated approach can lead to better synergy and reduced vendor management overhead for clients.
Global Presence: Their stated presence across India, the Middle East, Africa, South East Asia, Canada, Australia, and the Americas indicates a capacity to support international clients and cater to diverse regional requirements. This global reach can be particularly appealing to multinational corporations or businesses with aspirations for international expansion.
CMM Level 5 Certification: This certification is a strong indicator of mature, well-defined processes and a commitment to quality in software development and service delivery. It provides assurance regarding the reliability and efficiency of their operations.
Industry-Specific Solutions: The detailed list of industries for which they offer tailored ERP, BI, and RPA solutions e.g., Corrugated Boxes, Flour Mills, Retail, Pharma demonstrates a deep understanding of sector-specific challenges and workflows. This specialization can lead to more effective and relevant solutions for clients in those industries.
Positive Testimonials & Case Studies: The website includes testimonials from clients, some of which are specific and mention positive outcomes e.g., “40% increase in our sales” from Daddy Ash Ltd, Ghana. Case studies, if detailed, can provide concrete examples of their problem-solving capabilities and value delivery.
Partnerships with Leading Technologies: Being a UiPath Gold RPA Service Provider and utilizing Microsoft Power BI for their BI services indicates that they leverage industry-leading tools and platforms. This ensures that their solutions are built on robust and widely supported technologies.

Cons:

Lack of Pricing Transparency: One of the most significant drawbacks is the complete absence of pricing information for any of their services. While custom enterprise solutions often don’t have a fixed price list, the lack of even indicative ranges or typical engagement models means potential clients have to engage in a full sales cycle just to understand the potential cost. This can be a barrier for businesses seeking to quickly evaluate options or compare budgets.
Generic Descriptions for Some Services: While comprehensive, some descriptions, particularly for newer technologies like IoT, remain somewhat high-level. More specific examples or technical details on their implementation methodology could provide deeper insights.
Website Navigation and UX: While functional, the website’s navigation could be more intuitive. Some sections, especially those under “Our Presence” and “Modules,” use similar-looking links, which might lead to confusion. The frequent use of “Know More” buttons that often link to the same page or broad service overview could be improved with more granular direct links.
Limited “About Us” Details: While the “About us” section mentions the company’s establishment year and CMM Level 5, it lacks deeper insights into its leadership, company culture, or specific milestones beyond general growth claims. More detailed information could help build stronger trust and connection with potential clients.
No Clear Service Level Agreements SLAs or Support Details: The website mentions “support system is marvellous” in a testimonial, but there’s no dedicated section outlining their support mechanisms, response times, or specific SLAs. For critical enterprise solutions, robust and transparent support is paramount.
Focus on Indian Origin: While having a global presence is a pro, some of the specific industry examples and testimonial names lean heavily towards Indian and African markets. While this is not inherently a con, businesses in North America or Europe might look for more direct examples of their experience in those specific markets if that’s a primary concern.

In conclusion, Essindia.com presents itself as a solid, experienced player in the enterprise IT solutions space. Tsg.name Review

However, potential clients should be prepared for a discovery process to understand pricing and tailor solutions, as this information is not readily available on the website.

How to Engage with Essindia.com for Services

Engaging with a B2B IT solutions provider like Essindia.com typically involves a structured process, given the complexity and customization often required for enterprise-level software and services.

Based on the information available on their website, the primary method for initial engagement is through direct contact and consultation.

Initial Contact and Inquiry

The website prominently features several calls to action for potential clients:

“Book A Free Demo”: This is a direct invitation to experience their software solutions, particularly for ebizframe ERP, Mobile Apps, and IoT. A demo allows businesses to see the software in action and understand its functionalities.
“Talk To Our RPA Experts” / “Talk To Our BI Experts”: These calls encourage direct consultation with specialists in their respective fields. This is crucial for businesses that have specific pain points related to automation or data analytics and want to discuss tailor-made solutions.
“TALK TO OUR EXPERTS” / “Let’s Discuss!”: These generic calls to action, often found at the bottom of pages, are designed to capture broad interest.
“Contact Us” Page: This page provides standard contact information, typically including:
- Inquiry Forms: Web forms where you can submit your details and specific requirements.
- Email Addresses: For general inquiries or specific departments.
- Phone Numbers: For direct communication.
- Office Locations: While not for direct engagement, they signify physical presence.

The Consultation Process

Once initial contact is made, the process generally moves to a consultation phase. This is where Essindia.com’s team will likely: Okpay.biz Review

Understand Your Business Needs: They will delve into your current operational challenges, business objectives, and what you aim to achieve with their solutions e.g., reducing costs, improving efficiency, enhancing data visibility.
Propose Tailored Solutions: Based on the assessment, they will recommend specific modules, services, or a combination thereof from their portfolio ebizframe ERP, RPA, BI, Mobile Apps, IoT, Staff Augmentation that best fit your requirements. This is where the customization for specific industries mentioned on their site would come into play.
Discuss Project Scope and Timeline: They would outline the scope of work, expected deliverables, and a preliminary timeline for implementation.
Provide a Proposal and Pricing: This is the stage where pricing information, which is absent from the website, would be provided. It would typically be a customized quote based on the complexity, scale, and duration of the project. This phase often involves multiple iterations and negotiations.

Implementation and Support

After an agreement is reached, the focus shifts to project implementation, followed by ongoing support.

While specific SLAs are not detailed on the website, testimonials hint at a strong support system.

For critical enterprise systems, robust support and maintenance are non-negotiable.

Key Considerations for Engagement:

Be Prepared with Your Requirements: Have a clear understanding of your business processes, pain points, and desired outcomes before engaging. This will make the consultation more efficient.
Ask About Pricing Models: Explicitly inquire about their pricing structure e.g., one-time license, subscription, implementation costs, support fees.
Inquire About SLAs and Support: Ask for details on their support channels, response times, and maintenance packages.
Request Relevant Case Studies: While they have a “Case Studies” section, ask for specific examples relevant to your industry or similar challenges you face.

In summary, engaging with Essindia.com is an iterative process that starts with an inquiry and moves through detailed consultations to arrive at a customized solution and commercial agreement.

Essindia.com Pricing: Understanding the Absence of Public Information

One of the most notable characteristics of Essindia.com’s presentation is the complete absence of public pricing information for any of its services. This is a common practice in the B2B enterprise software and solutions industry, particularly for companies offering highly customized and integrated services. However, it’s worth understanding why this is the case and what it implies for potential clients. Artfuly.com Review

Why Enterprise Software Providers Don’t Publish Prices

Customization is Key: Enterprise solutions like ERP, RPA, BI, and IoT are rarely off-the-shelf products with fixed prices. Their implementation involves significant customization to align with a client’s unique business processes, industry regulations, existing IT infrastructure, and specific operational needs. The cost depends heavily on:
- Number of Users: Licensing often scales with the number of employees or concurrent users.
- Modules Required: ERP systems, for instance, are modular. A client might only need finance and inventory, while another requires manufacturing, HR, and supply chain. Each module adds to the complexity and cost.
- Integration Needs: Connecting new software with existing legacy systems can be complex and costly.
- Implementation Services: This includes project management, data migration, configuration, training, and change management, often making up a significant portion of the total cost.
- Support and Maintenance: Ongoing fees for technical support, updates, and bug fixes are usually negotiated.
- Industry Specificity: Solutions tailored for niche industries might have specialized components that affect pricing.
Competitive Strategy: Publishing prices could provide competitors with valuable insights into their pricing models, potentially leading to undercutting or a race to the bottom. Keeping pricing private allows for more flexible negotiation strategies based on the client’s budget and perceived value.
Value-Based Selling: Enterprise sales often focus on the return on investment ROI and the long-term value the solution brings, rather than just the upfront cost. Discussions revolve around how the solution will save money, increase revenue, or improve efficiency, justifying the investment.
Long Sales Cycles: Enterprise software deals typically involve long sales cycles, often lasting months or even over a year. Pricing is a late-stage discussion, occurring after needs assessment, solution design, and multiple stakeholder approvals.

What This Means for Potential Clients

No Quick Budgeting: Without public pricing, businesses cannot quickly estimate costs or create preliminary budgets. This requires a dedicated engagement with Essindia.com’s sales team.
Expect a Discovery Phase: You’ll need to go through a detailed consultation where Essindia.com assesses your requirements before providing a quote. This is standard practice, but it means the “cost” question won’t be answered on the first visit to their website.
Negotiation is Likely: Pricing for enterprise solutions is often subject to negotiation, especially for large projects.
Total Cost of Ownership TCO: When evaluating, don’t just consider the initial software license or implementation fee. Factor in ongoing maintenance, support, potential upgrades, and internal resource allocation for managing the system.

While the lack of public pricing on Essindia.com is typical for its industry, it underscores the need for direct engagement to understand the investment required. Musclexcess.com Review

Businesses seeking these solutions should be prepared for a consultative sales process where costs are tailored to their specific needs.

Essindia.com vs. Competitors: A Strategic Comparison

When a business evaluates Essindia.com for its IT needs, it’s natural to compare its offerings against major global competitors.

ERP: Essindia.com ebizframe ERP vs. SAP, Oracle, Microsoft Dynamics 365, NetSuite

Market Share & Brand Recognition: Global leaders like SAP and Oracle dominate the ERP market with massive market shares and unparalleled brand recognition. Microsoft Dynamics 365 and NetSuite also hold significant portions, particularly in the mid-market and cloud ERP segments, respectively. Essindia.com, while established, likely has a smaller global footprint and less widespread brand recognition compared to these behemoths.
- Data Point: In 2022, SAP and Oracle together held a significant portion of the global ERP market share, with SAP generally leading in large enterprises and Oracle strong across various segments, including cloud. Source: Statista reports on ERP market share
Ecosystem & Partner Network: The larger players have vast ecosystems of implementation partners, consultants, and developers, providing extensive support and expertise. Essindia.com, while presumably having its own network and internal teams, would likely have a more contained ecosystem.
R&D Investment: Giants like SAP and Oracle invest billions annually in R&D, constantly innovating and integrating cutting-edge technologies like AI, machine learning, and advanced analytics directly into their core ERP platforms. Essindia.com’s ebizframe ERP, while comprehensive, might rely more on established functionalities or partnerships for integrating newer technologies.
Pricing Transparency: As discussed, Essindia.com lacks public pricing. Major competitors also largely follow a custom pricing model for enterprise ERP, but sometimes provide indicative tiered pricing or per-user costs for cloud-based editions, offering a baseline for budgeting.

RPA: Essindia.com UiPath/Automation Anywhere Partner vs. Direct Vendors & Other Integrators

Partnership Model: Essindia.com positions itself as a partner with UiPath and Automation Anywhere, which are the leading RPA vendors. This is a strength, as it means they are implementing industry-standard, robust platforms.
- Data Point: UiPath and Automation Anywhere consistently rank as leaders in Gartner’s Magic Quadrant for RPA. Source: Gartner reports
Specialization vs. Broad Service: Some competitors might be pure-play RPA consultancies with hyper-specialized teams. Essindia.com offers RPA as one of several core services, which can be a pro integrated solutions or a con less hyper-specialized focus compared to niche players.
Implementation Expertise: The key differentiator here is the quality of implementation and ongoing bot management. While Essindia.com claims certified experts, direct vendors often have vast global professional services teams.

BI: Essindia.com Microsoft Power BI vs. Tableau, Qlik, Salesforce Tableau

Tool Choice: Essindia.com’s focus on Microsoft Power BI is a smart move, as Power BI is highly popular, integrates well with Microsoft ecosystems, and is often seen as a cost-effective choice for many businesses.
- Data Point: Microsoft Power BI is consistently ranked as a leader in analytics and BI platforms by Gartner and Forrester, alongside Tableau and Qlik. Source: Gartner, Forrester
Beyond the Tool: The value in BI lies not just in the tool but in the data strategy, data integration capabilities, and the ability to extract actionable insights. Essindia.com’s experience across industries FMCG, Retail, Pharma is crucial here. Competitors like Tableau and Qlik offer different user experiences and visualization capabilities that might appeal to different client preferences.

Staff Augmentation: Essindia.com vs. Global Staffing Agencies e.g., Robert Half, Randstad, Accenture

Scale and Reach: Global staffing giants have immense databases of talent and vast recruitment networks across almost every industry and geography. Essindia.com, while offering this service, might have a more focused talent pool, especially relevant to its core IT services and regions of presence.
Specialization: Some staffing agencies specialize purely in IT talent, offering deep expertise in niche technologies. Essindia.com’s service is broader “IT and non-IT companies”.
Cost-Effectiveness: Regional or specialized firms like Essindia.com can sometimes offer more competitive rates than larger global agencies, especially for specific skill sets or regions.

Strategic Differentiators for Essindia.com:

Integrated Solutions: Their ability to offer ERP, RPA, BI, Mobile Apps, and IoT under one roof can be highly appealing to clients looking for a single vendor for multiple aspects of their digital transformation.
Deep Industry Knowledge: The explicit listing of industry-specific solutions suggests a tailored approach rather than generic offerings, which can resonate strongly with businesses in those sectors.
Cost-Effectiveness Potentially: While pricing isn’t public, companies of Essindia.com’s profile, particularly those based in India with global delivery models, can often offer more competitive pricing than Western-based enterprise software giants due to differing operational overheads.
Agility: A company of Essindia.com’s size, while substantial, might be more agile and responsive to client needs compared to the more bureaucratic structures of massive global corporations.

In essence, Essindia.com appears to be a strong contender for mid-to-large enterprises, particularly those in the listed industries and regions, seeking integrated IT solutions with a personalized touch.

However, they compete in a market with well-entrenched global leaders who often have deeper pockets for R&D, broader brand recognition, and more extensive global support networks.

The decision to choose Essindia.com would likely hinge on a detailed comparison of proposals, cultural fit, and specific project requirements. Kingofhearts.xyz Review

How to Cancel Essindia.com Subscription / Service Engagement

Based on the information available on Essindia.com’s public website, there isn’t a dedicated, self-service portal or a straightforward “cancel subscription” button.

This is entirely typical for B2B enterprise solutions, as opposed to consumer-facing software or subscription services.

Enterprise agreements are typically complex, long-term contracts that require formal procedures for termination or modification.

Understanding Enterprise Service Engagements

Unlike a monthly Netflix subscription or a SaaS tool with a simple “cancel” button, engagements with companies like Essindia.com for ERP implementation, RPA deployment, or ongoing BI services are governed by detailed contracts. These contracts usually specify:

Contract Duration: The initial term of the service agreement.
Termination Clauses: Conditions under which either party can terminate the agreement, including notice periods, breach of contract terms, and potential penalties.
Renewal Terms: How and when contracts automatically renew or require explicit renewal.
Data Offboarding: Procedures for clients to retrieve their data upon termination.
Support & Maintenance During Termination: What level of support is provided during a transition period.

Steps to Cancel or Modify an Essindia.com Service Engagement

Given the nature of enterprise contracts, the process for canceling or modifying a service engagement would involve formal communication and negotiation with Essindia.com’s account management or legal department. Guardlocksmithgaragedoor.com Review

Review Your Contract: The absolute first step is to thoroughly review the specific service agreement or contract you signed with Eastern Software Solutions Essindia.com. Look for sections related to:
- Termination clauses
- Notice periods required for cancellation e.g., 30, 60, or 90 days before the contract renewal date.
- Any penalties or fees associated with early termination.
- Data portability and ownership upon termination.
- Support during the transition phase.
Contact Your Account Manager: Reach out to your dedicated account manager or the primary contact person at Essindia.com. This individual is your main point of contact for all service-related matters. Explain your intent to cancel or modify the service. They can guide you through the official process.
Formal Written Notice: As per your contract, you will almost certainly need to provide formal written notice of your intent to terminate the service. This notice should be sent via certified mail or a trackable email to ensure a record of communication. Include:
- Your company name and contact details.
- The specific services you wish to cancel.
- The effective date of cancellation, adhering to the notice period stipulated in your contract.
- Reference your contract number or agreement ID.
Discuss Offboarding and Data Migration: For services like ERP, BI, or Mobile Apps, discuss the process of offboarding. This includes:
- Data Export: How can you securely export all your data from their systems?
- System Decommissioning: What happens to the implemented software or infrastructure?
- Knowledge Transfer: If you are migrating to a new system, discuss knowledge transfer to your new vendor or internal team.
Address Outstanding Payments or Fees: Ensure all outstanding invoices are settled and clarify any final charges, including early termination fees if applicable. Pinnaclesecurity.com Review
Secure Written Confirmation: Always request a written confirmation from Essindia.com acknowledging your cancellation request and the agreed-upon termination date. This protects both parties.

Important Considerations:

Complexity Increases with Integration: If Essindia.com’s solutions are deeply integrated into your core business processes e.g., ERP, canceling can be a complex and disruptive process. Plan meticulously for data migration and transition to alternative systems.
Maintain Good Relationships: Even if you’re canceling, maintaining a professional relationship can facilitate a smoother offboarding process, especially if you might consider future partnerships or need legacy data access.
Seek Legal Counsel If Needed: For very large or complex contracts, or if there are disputes, consulting with legal counsel specializing in IT contracts is advisable.

In summary, canceling an Essindia.com service engagement is not a simple click of a button.

It requires a formal, contract-driven process involving direct communication, adherence to notice periods, and careful planning for transition and data management.

Frequently Asked Questions

What is Essindia.com?

Essindia.com is the online presence of Eastern Software Solutions ESS, an Indian-based IT solutions and services provider established in 1990. They offer enterprise-level software solutions and services including ERP, RPA, BI, IoT, Mobile Apps, and Staff Augmentation.

Is Essindia.com a legitimate company?

Yes, based on its website information, Essindia.com appears to be a legitimate company with over 30 years of experience, a CMM Level 5 certification, and a stated global presence, providing credible IT solutions. Mainrobots.com Review

What services does Essindia.com offer?

Essindia.com offers a comprehensive suite of IT services, including Enterprise Resource Planning ERP with their ebizframe ERP, Robotic Process Automation RPA, Business Intelligence BI, Internet of Things IoT solutions, Mobile App development, and Staff Augmentation services.

What industries does Essindia.com serve?

Essindia.com serves a wide range of industries including Corrugated Boxes, Trading, Flour Mills, Retail, Food & Beverages, Process Manufacturing, Oil & Gas, FMCG, Engineering, Chemicals, Construction, and Discrete Manufacturing, providing tailored solutions for each.

Does Essindia.com offer a free trial?

The website mentions “Book A Free Demo” for some of its services like ebizframe ERP, Mobile Apps, and IoT, which typically involves a live demonstration rather than a self-service free trial of the full software.

How can I get a demo of Essindia.com’s products?

You can request a demo by clicking on the “Book A Free Demo” or “Talk To Our Experts” buttons prominently displayed on their website and filling out the inquiry form on their contact page.

What is ebizframe ERP?

Ebizframe ERP is Eastern Software Solutions’ proprietary Enterprise Resource Planning software designed to digitally transform organizations by integrating and automating various business processes across different verticals and geographies. Paylesser.com Review

Does Essindia.com have customer testimonials?

Yes, the Essindia.com website includes a dedicated “Testimonials” section featuring quotes from clients, praising their solutions and support, with some even mentioning specific positive outcomes like increased sales.

Where is Essindia.com’s main presence?

Essindia.com’s head office is in Noida, India.

They also have a presence in Mumbai, other parts of India, the Middle East, and several countries in Africa Tanzania, Kenya, Ghana, Zambia, Namibia, Uganda, as well as South East Asia, Canada, Australia, and the Americas.

Is Essindia.com CMM Level 5 certified?

Yes, Eastern Software Solutions ESS, the company behind Essindia.com, is a top-rated CMM Level 5 company, indicating a high level of process maturity and quality in their software development and service delivery.

How does Essindia.com handle data security?

While the website mentions “Unified Approach” and solutions for “seamlessly with a Unified Approach,” specific details on their data security protocols, compliance certifications like ISO 27001, or data residency policies are not explicitly detailed on the homepage. Rpfsolicitors.com Review

This would typically be discussed during the consultation phase.

Does Essindia.com provide ongoing support after implementation?

Based on customer testimonials that mention “marvellous support system,” it appears Essindia.com provides ongoing support.

However, specific details like Service Level Agreements SLAs, support channels, or response times are not publicly available on their website.

Can Essindia.com develop custom mobile applications?

Yes, Essindia.com specializes in custom mobile app development, stating they have successfully developed over 50 mobile apps for more than 20 different verticals, highlighting their expertise in enterprise mobility.

How can I contact Essindia.com?

You can contact Essindia.com through the inquiry forms on their website, by finding their email addresses or phone numbers listed on their “Contact Us” page, or by initiating a chat if a live chat feature is available.

What are the benefits of using RPA services from Essindia.com?

Using RPA services from Essindia.com can automate repetitive tasks, increase productivity, reduce operational costs, and improve data accuracy, leveraging their partnerships with leading RPA vendors like UiPath and Automation Anywhere.

Is Essindia.com suitable for small businesses?

While the website primarily focuses on “enterprises” and “organizations,” and their solutions like ERP can be complex, smaller businesses might benefit from specific modules, mobile apps, or staff augmentation services.

However, their primary target appears to be mid-sized to large businesses.

Does Essindia.com offer cloud-based solutions?

The website mentions “cloud-assets tracking” and “enterprise mobility,” implying that many of their solutions, particularly mobile apps and potentially certain ERP modules, are cloud-enabled or cloud-compatible.

Specific details about their cloud infrastructure or deployment models would be clarified during a consultation.

How does Essindia.com help with Business Intelligence?

Essindia.com, as a Business Intelligence Service Provider, enables enterprises to discover hidden insights in their data using Microsoft Power BI, empowering users at every organizational level to make informed decisions with up-to-the-minute detailed analytics.

What is the process for engaging Essindia.com for a project?

The process typically involves an initial inquiry via their website e.g., booking a demo or talking to experts, followed by a consultation to understand your specific business needs, a proposal outlining tailored solutions and pricing, and then project implementation and ongoing support.

Does Essindia.com provide any financial services or products?

Essindia.com provides IT solutions and services that support financial operations within businesses e.g., Finance module in ERP, RPA in Finance/Banking, BI for Trading. They do not offer financial products like loans, credit, or investments themselves.

All their services are ethical in Islam, focusing on improving business efficiency rather than engaging in impermissible financial activities.