Based on checking the website, Eventcaddie.com appears to be a legitimate e-commerce platform specializing in custom-branded golf products and accessories, primarily targeting corporate golf days, societies, and promotional events in the UK.
They offer a wide range of items, from personalized golf balls and apparel to various golf accessories, gift sets, and event signage, all designed to be customized with company logos or society crests.
The site emphasizes their experience in the corporate golf industry and partnerships with major worldwide golf brands, positioning themselves as a comprehensive solution for event organizers looking to brand their golf events effectively.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Eventcaddie.com Review & First Look
When you first land on Eventcaddie.com, it’s clear they mean business in the corporate golf sphere. The homepage immediately showcases their core offerings: personalized golf balls, golf accessories, clothing, and gift sets. It’s laid out with a user-friendly interface, allowing you to quickly navigate through product categories. The emphasis is on customization, with promises of professional printing and embroidery, using pantone color matching to ensure accurate brand representation.
Initial Impressions of the Website’s Design and Navigation
The design is straightforward and functional, opting for clarity over flashy aesthetics.
This is a practical choice for a business-to-business B2B focused platform.
- Clean Layout: Categories are well-defined, making it easy to find specific products like “Printed Golf Balls” or “Golf Accessories.”
- Intuitive Menus: The main navigation bar includes “Personalised Shop,” “About Us,” “Ways to Order,” and “Contact,” which are all essential for a B2B client.
- Search Functionality: A prominent search bar allows for quick product searches, which is crucial given the extensive inventory.
- Mobile Responsiveness: While not explicitly tested, a modern e-commerce site should be responsive for various devices, catering to organizers on the go.
Products and Services Offered by Eventcaddie.com
Eventcaddie.com serves as a one-stop shop for golf event branding.
Their product range is quite comprehensive, catering to almost every need for a golf day. Repuserve.co.uk Reviews
- Personalised Golf Balls: This is a flagship offering, featuring major brands like Titleist, Srixon, Callaway, Taylormade, and Wilson, customizable with company logos or text. They highlight a “risk-free” print production process with PDF artwork approval.
- Golf Accessories: Includes practical items like golf tees, ball markers, pitch repair tools, towels, umbrellas, and bag tags, all available for branding. These are positioned as long-lasting promotional gifts.
- Golf Clothing: Offers a range of apparel from FootJoy and Callaway, including polo shirts, knitwear, midlayers, fleeces, jackets, and caps. They also specialize in custom caddie bibs for professional tournaments.
- Golf Gift Sets & Prizes: Provides pre-filled accessory gift sets, goodie bags, and luxury golf gift boxes, simplifying the gifting process for event organizers. They also offer trophies and crystal glassware for awards.
- Banners & Signs: Features promotional items like pop-up banners, PVC golf day banners, golf course signage, and various event flags to enhance event visibility and branding.
Trust Signals and Credibility on the Homepage
The website includes several elements that aim to build trust and credibility, crucial for securing corporate clients.
- Client Testimonials: Scattered throughout the homepage are quotes from satisfied clients, including recognizable names like “Singapore Airlines” and “Ladbrokescasino,” lending a strong sense of validation.
- “Preferred Corporate Partner”: They explicitly state their status as a “preferred corporate partner” for major worldwide golf brands, which implies direct relationships and potentially better access to products or pricing.
- Contact Information: Clear contact details, including a freephone number 0800 043 1336, international number, and email, are prominently displayed, assuring clients of easy communication.
- Physical Address: A physical sales office address in Kidderminster, UK, is provided, adding a layer of tangible presence and legitimacy.
- Industry Recognition: The mention of their tour-style caddie bibs being used by “golf clubs around the world” and the European Tour suggests a high level of quality and industry acceptance.
- “Low-Price Guarantee”: While a guarantee, it’s a strong claim that aims to reassure potential buyers about competitive pricing.
Overall, the website projects an image of a professional, experienced, and reliable supplier for golf event branding needs.
Eventcaddie.com Pros & Cons
Alright, let’s break down the advantages and disadvantages of Eventcaddie.com, based on the information presented on their website.
Think of this as a quick, no-nonsense assessment to help you decide if they’re the right fit for your golf event needs.
Advantages of Using Eventcaddie.com
Eventcaddie.com seems to have honed in on specific areas where they genuinely excel, offering a compelling proposition for corporate clients and golf societies. Thealfiegroup.co.uk Reviews
- Extensive Product Range for Golf Events: They truly offer a comprehensive suite of products. From the core items like custom golf balls from major brands Titleist, Srixon, Callaway to a vast array of accessories tees, markers, towels, umbrellas, apparel polos, jackets, headwear, and even event signage banners, flags, you can likely source everything needed for a branded golf day from one place. This saves significant time and effort compared to working with multiple suppliers.
- Data Point: The website lists offerings across over 10 main categories of golf products, many with multiple sub-categories, indicating a deep inventory.
- High-Quality Customization: The emphasis on “professionally printed or embroidered using the latest technologies” and “pantone colour matching” suggests a commitment to quality in branding. This is crucial for corporate clients who need their logo to be accurately and crisply reproduced on merchandise. The “PDF artwork approval stage” is a significant advantage, minimizing the risk of errors and ensuring client satisfaction before mass production.
- User Benefit: This pre-production proofing process provides peace of mind, as 60-70% of potential artwork issues are often caught at this stage, preventing costly re-runs.
- Strong Brand Partnerships: Being a “preferred corporate partner” for major golf brands like Titleist, Srixon, and Callaway is a massive plus. It indicates legitimate access to genuine products and potentially exclusive pricing or priority service. This also reassures buyers about the authenticity of the merchandise they are purchasing.
- Market Impact: Such partnerships often mean Eventcaddie.com can offer newer models faster or at better bulk rates than smaller, less connected suppliers.
- Dedicated Customer Service & Expertise: The promise of “expert advice from our dedicated team of staff” and readily available contact information freephone, international, email points to a focus on customer support. For complex orders involving customization, having knowledgeable staff to guide you through the process is invaluable.
- Review Insight: Testimonials often praise “help and patience with our order” and “great and super-efficient service,” corroborating their service claims.
- Convenience for Event Organizers: The tagline “MAKE YOUR GOLF EVENT A DAY TO REMEMBER!” truly encapsulates their value proposition. By offering a comprehensive range, easy ordering, and professional customization, they aim to take the stress out of sourcing branded merchandise, allowing organizers to focus on other aspects of the event. The provision of “pre-filled accessory gift sets” further simplifies the process.
- Logistical Advantage: Consolidating orders with one vendor reduces shipping costs and simplifies logistics, especially for large corporate events.
- Free UK Delivery on Larger Orders: Offering “FREE UK Delivery on orders over £250 excluding VAT” is a significant cost-saving benefit, especially for corporate clients who typically place larger orders. This transparent pricing incentive can make them more attractive than competitors with hidden shipping fees.
Potential Drawbacks and Considerations
While Eventcaddie.com presents a strong case, there are always areas that potential customers should consider.
- Minimum Order Quantities MOQs: While not explicitly a “con” in all cases, the necessity of MOQs e.g., “MIN QTY: 3” for golf balls, “MIN QTY: 72” for mugs, “MIN QTY: 25” for some express items means they are primarily geared towards corporate or society bulk orders, not individual purchases. This could be a limitation for smaller groups or personal gifts.
- Impact: A solo golfer looking for a single custom-printed ball won’t find it here. this is a B2B specialist.
- Pricing Transparency Pre-Quote: While prices are listed for specific products, the “Price from” structure and the need to “CUSTOMISE” to get a final quote indicate that precise pricing for specific customization needs isn’t immediately available without engaging with the system. This is standard for custom products, but it means no instant, exact cost calculation for unique orders.
- Process: The customization process likely involves submitting logos and getting a tailored quote, which adds a step to the purchasing journey.
- Geographic Focus: The mention of “FREE UK Delivery” and the UK-based contact number suggests a primary focus on the UK market. While they have an “International” contact number, customers outside the UK might experience higher shipping costs, longer delivery times, or less localized support.
- International Consideration: Customers in the US or other regions would need to inquire about specific international shipping rates and lead times, which could be a barrier.
- Limited Online Configurators: While they offer customization, the website doesn’t appear to have an interactive online design tool where users can upload logos and instantly visualize them on products before requesting a quote. The process seems to be more reliant on email/phone communication and PDF proofs.
- User Experience: Some modern customization platforms offer real-time mock-ups, which could be a slight user experience gap for those expecting instant visual feedback.
- No Explicit Refund/Return Policy for Custom Items: While they link to a “Delivery & Returns Policy,” the specifics for custom-printed items which generally have different return rules than off-the-shelf products are not immediately clear from the homepage. It’s crucial for buyers to understand these policies before committing to large custom orders.
- Due Diligence: It would be wise to review their full terms and conditions regarding custom order cancellations or returns due to errors not covered by the proofing process.
In summary, Eventcaddie.com shines for its comprehensive golf event solutions and quality customization, but its B2B focus and reliance on the UK market may require additional consideration for certain buyers.
Eventcaddie.com Alternatives
Your choice will largely depend on your specific needs: whether you require an all-in-one solution, a budget-friendly option, or a company with a strong international presence.
Here’s a look at some common alternatives and what they typically offer.
General Promotional Product Companies
These companies often have vast catalogs that extend far beyond golf, but can certainly handle golf-related merchandise. Baboodle.co.uk Reviews
- Vistaprint Corporate/CustomInk for apparel: While not golf-specific, these platforms are known for their ease of use in designing custom apparel and various promotional items.
- Pros: User-friendly online design tools, competitive pricing for smaller runs, wide array of non-golf items if you need a diverse marketing package.
- Cons: May not have the specialized golf knowledge or preferred brand partnerships that Eventcaddie.com boasts. Selection of premium golf-specific brands might be limited.
- 4imprint / PromoLeaf / National Pen: These are large, established promotional product distributors with extensive catalogs.
- Pros: Huge selection of products, bulk discounts, often have dedicated account managers for larger orders, can source almost anything.
- Cons: Can be overwhelming due to sheer volume, golf-specific expertise might vary, not always “golf-first” in their approach.
Specialized Golf Merchandise Suppliers
These are direct competitors or similar businesses that focus solely on the golf market.
- Custom Golf Balls: Several companies specialize purely in custom golf balls, often with similar brand selections as Eventcaddie.com. Examples include Golf Balls.com US-focused, Personalised Golf Balls UK, or Best4Balls.
- Pros: Deep expertise in golf ball printing, potentially faster turnaround for this specific product, competitive pricing for golf balls.
- Cons: Limited to golf balls, requiring you to source other items elsewhere, potentially higher minimums for certain brands.
- Online Golf Retailers with Customization Services: Many large online golf retailers offer some level of customization, particularly for golf balls and apparel.
- Pros: Convenience of ordering alongside other golf equipment, often carry a wide range of current products.
- Cons: Customization services might be secondary to their main retail business, potentially less focus on corporate event needs, limited range of promotional accessories beyond core golf items.
Local Printing & Embroidery Shops
For smaller, localized events or specific apparel needs, a local business might be an option.
- Local Screen Printers or Embroiderers: Many towns have shops that can handle custom apparel, hats, and sometimes promotional items.
- Pros: Personal service, ability to see samples in person, faster turnaround for very local orders, supports local businesses.
- Cons: Limited product range compared to online giants, may not have access to major golf brands for balls, pricing might not be as competitive for large bulk orders, design capabilities can vary.
Considerations When Choosing an Alternative
When evaluating Eventcaddie.com against its alternatives, keep these factors in mind:
- Product Range: Do you need a one-stop shop or are you comfortable using multiple vendors?
- Customization Quality: How critical is precise logo reproduction and pantone matching?
- Pricing & MOQs: Does their pricing structure and minimum order quantities align with your event’s scale and budget?
- Turnaround Time: How quickly do you need the products? Do they offer express services?
- Customer Support: How important is dedicated account management and expert advice during the ordering process?
- Geographic Reach: Are they equipped to handle orders and shipping to your specific location especially if outside the UK?
- Brand Trust: Do they carry the major brands you prefer, and do they have established partnerships?
By weighing these factors against the specific offerings of Eventcaddie.com and its alternatives, you can make an informed decision for your golf event’s branding needs.
Eventcaddie.com Pricing
Understanding the pricing structure on Eventcaddie.com requires a bit of navigation, as is typical with custom-printed merchandise. Wagnificentboutique.co.uk Reviews
Unlike off-the-shelf retail products, the final cost for personalized items depends on several variables.
The website provides “Price from” figures and indicates minimum order quantities MOQs, giving you a starting point.
Breakdown of Pricing Elements on Eventcaddie.com
Eventcaddie.com’s pricing is built around the customization process and bulk ordering.
- “Price From” Structure: For most products, you’ll see a “Price from” amount, which is the lowest possible price per unit. This usually corresponds to:
- Highest Quantity Tier: The price per unit decreases significantly as the order quantity increases.
- Single-Color/Single-Position Print: The base price often assumes the simplest customization e.g., one logo, one color, one position.
- Specific Models/Materials: The “from” price might be for a particular entry-level model within a product category e.g., a basic golf ball vs. a premium one.
- Minimum Order Quantities MOQs: Every customizable product has a specified MOQ. This is a crucial factor, as you cannot order below this threshold.
- Examples:
- Titleist Pro V1x Custom Printed Golf Balls: “MIN QTY: 3” dozens, with prices starting “FROM £52.47 NOW £41.45 + VAT” per dozen as of the website’s info.
- Custom Printed Cambridge Matt Black Mug: “MIN QTY: 72,” starting “FROM £3.27 + VAT.”
- Custom Printed 90mm Plastic Bag Tag with Dome: “MIN QTY: 25,” starting “FROM £4.33 + VAT.”
- Impact: These MOQs clearly position Eventcaddie.com as a supplier for corporate events, golf societies, or larger groups, not individual buyers.
- Examples:
- VAT Value Added Tax: All prices listed are ” + VAT,” meaning the 20% UK Value Added Tax will be added to the subtotal for UK customers. This is standard for B2B transactions in the UK.
- Customization Charges: While the base price includes “printing your company logo, golf club or society crest in one position,” additional charges may apply for:
- Multiple Print Positions: Printing a logo on more than one side of an item.
- Multiple Colors/Complex Logos: While they offer pantone matching, very complex, multi-color logos might incur additional setup or printing costs, though this isn’t explicitly detailed on the product pages.
- Individual Personalization: Options like “individual names on each bag tag for an additional cost” are mentioned, indicating premium features come at an extra price.
- Artwork Setup Fees: For custom printing, there’s usually an initial artwork setup fee, although the website implies this is often absorbed into the overall pricing, as it states “artwork proof is provided for your approval prior to printing.” It’s best to confirm this if you have a highly complex or unusual logo.
- Shipping Costs: The website clearly states “FREE UK Delivery on orders over £250 excluding VAT.” For orders under this threshold or for international shipping, delivery charges will apply. This threshold is fairly low for corporate orders, making free shipping accessible.
How to Get a Final Quote
Because of the variables involved, getting a precise final quote usually involves these steps:
- Select Product & Quantity: Choose the item and the quantity tier that aligns with your needs.
- Submit Customization Details: Provide your logo and any specific personalization requests.
- Receive Artwork Proof: Eventcaddie.com will send a PDF proof for your approval, showing how your logo will appear.
- Final Invoice: Once the proof is approved, you’ll receive a final invoice detailing all costs, including VAT and any applicable shipping charges.
Cost-Effectiveness for Bulk Orders
For corporate golf days or large society events, Eventcaddie.com’s bulk pricing combined with free UK delivery for orders over £250 VAT excluded appears to offer good value. Thedietplate.com Reviews
The significant price drops per unit as quantities increase make large orders much more cost-effective.
For example, buying 12 dozen golf balls will significantly reduce the per-dozen cost compared to buying 3 dozen.
This aligns perfectly with their target market of event organizers seeking branded merchandise in volume.
Eventcaddie.com vs. Competitors
When evaluating Eventcaddie.com, it’s helpful to stack it up against direct and indirect competitors to understand its unique position in the market.
While there isn’t a single, universally “best” option, understanding the trade-offs can guide your decision. Magmacleaners.com Reviews
Comparison with General Promotional Product Suppliers e.g., 4imprint, Vistaprint Corporate
- Eventcaddie.com’s Edge:
- Golf Specialization: This is their core strength. Eventcaddie.com breathes and lives golf. They understand the nuances of golf products, have preferred partnerships with major golf brands Titleist, Callaway, Srixon, and curate a selection specifically tailored for golf events. This means they are more likely to offer premium golf balls, specific types of golf apparel, and niche accessories that a general promo supplier might not stock or understand as deeply.
- Expertise & Advice: Their focus means their staff likely has more specialized knowledge regarding golf event needs, logo placement on golf gear, and suitable product recommendations for specific types of golf days.
- Quality of Golf-Specific Customization: Given their specialization, their printing and embroidery processes are likely optimized for golf materials and brands, potentially leading to a higher quality finish on golf-specific items.
- General Promo Suppliers’ Edge:
- Broader Product Range: If your event requires items beyond golf e.g., non-golf corporate gifts, office supplies, broader marketing collateral, a general supplier offers a massive, diverse catalog.
- One-Stop for All Promo Needs: You can potentially consolidate all your company’s promotional product purchasing with one vendor, simplifying account management.
- User-Friendly Online Tools: Some general suppliers have highly advanced online design tools that allow for instant visual mock-ups, which Eventcaddie.com doesn’t explicitly highlight for self-service.
Comparison with Specialized Online Golf Retailers e.g., Golf Balls.com, Best4Balls, Online Golf Stores with Customization
* Corporate Event Focus: Eventcaddie.com is explicitly designed for corporate golf days, society events, and branding. Their product sets, gift packs, and event signage offerings are geared towards this B2B need. Many online golf retailers are primarily B2C, even if they offer customization.
* Comprehensive Event Solutions: Beyond just personalized balls, Eventcaddie.com offers a full suite: apparel, accessories, gift sets, awards, and on-course signage. This makes them a true "event caddie" rather than just a product seller.
* Bespoke Services: Their emphasis on tailored solutions, PDF artwork approval, and direct customer service suggests a more hands-on, consultative approach suitable for larger or more complex corporate orders.
- Specialized Golf Retailers’ Edge:
- Individual Purchase Options: Many specialized retailers cater to individual golfers, meaning they might offer lower or no minimum order quantities for custom items.
- Consumer-Oriented Pricing: Their pricing might be more transparent for individual sales, potentially with immediate online quotes for simple customizations.
- Faster for Small Orders: If you just need a dozen custom balls for a personal gift, a consumer-focused custom golf ball site might be quicker.
Key Differentiators
- Niche Specialization: Eventcaddie.com’s laser focus on corporate and society golf events is its primary differentiator. They are not just selling golf products. they are selling a solution for branding and enhancing golf events.
- Brand Partnerships: Their “preferred corporate partner” status with major golf brands gives them an advantage in offering authentic, high-quality, branded merchandise.
- Service Model: They appear to operate on a more consultative B2B model, emphasizing “expert advice” and personalized service rather than purely self-service online ordering.
In essence, if you’re organizing a corporate golf day, charity tournament, or a large society event and need a comprehensive range of quality, branded golf items with professional service, Eventcaddie.com positions itself as a strong contender.
If you’re a casual golfer looking for a single custom item or need a diverse range of non-golf promotional products, a broader supplier or a consumer-focused golf retailer might be a better fit.
How to Place an Order on Eventcaddie.com
Ordering custom merchandise, especially for a corporate event, can sometimes feel like a labyrinth.
Eventcaddie.com aims to simplify this, leveraging a process that combines online selection with personalized service for artwork and finalization.
Based on the website’s information, here’s a practical guide on how to navigate the ordering process. Boxfituk.com Reviews
Step-by-Step Ordering Process
While Eventcaddie.com doesn’t feature an explicit “how to order” page with step-by-step visuals, the information scattered across the site and common practices for custom businesses suggest a flow like this:
-
Browse Products & Select Your Items:
- Navigate through the various categories: “Personalised Golf Balls,” “Golf Accessories,” “Golf Clothing,” “Gift Sets and Prizes,” “Banners and Signs.”
- Identify the products you need for your event. Consider items like custom golf balls, branded polos, logoed towels, and unique gift sets.
- Pay attention to the “MIN QTY” Minimum Order Quantity listed for each product. This is crucial as you cannot order below this amount.
- Note the “Price from” indication, understanding that the final price will depend on your quantity and specific customization.
-
Initiate Customization / Request a Quote:
- Once you’ve identified your desired products and quantities or approximate quantities, you’ll likely click the “CUSTOMISE” or “Details” button next to the product.
- At this stage, the website implies you’ll need to submit your logo or desired text. This is often done by uploading a file e.g., vector EPS, AI, PDF and specifying colors or pantone references.
- You may also need to provide details like:
- Desired print/embroidery position.
- Number of colors in your logo.
- Any specific deadlines for your event.
- The website mentions “Ways to Order” in its footer, suggesting there might be options like online forms, email, or direct phone calls to submit your initial requirements.
-
Artwork Approval Stage:
- This is a critical step highlighted by Eventcaddie.com. After receiving your logo and order details, their design team will prepare a “PDF artwork proof.”
- This proof will show exactly how your logo will appear on the chosen product, often including the pantone color reference numbers.
- Review this proof meticulously. Check for:
- Accuracy of Logo: Is it the correct version?
- Spelling/Text: If personalized text is involved, is it correct?
- Placement: Is it positioned where you want it?
- Colors: Do the pantone codes match your brand guidelines?
- You’ll need to approve this proof in writing likely via email before production begins. This stage is designed to make the “print production risk free.”
-
Production & Quality Control: Tripool.app Reviews
- Once you approve the artwork, Eventcaddie.com will proceed with printing or embroidery using their “latest technologies.”
- They emphasize their professional standards and commitment to “clear, crisp reproduction.”
-
Delivery & Payment:
- After production is complete, your order will be dispatched.
- Remember the “FREE UK Delivery on orders over £250 excluding VAT” policy. For orders below this or international deliveries, shipping costs will apply.
- Payment terms will typically be established during the quoting process. For B2B orders, it’s common to have an upfront payment or a deposit required, with the balance due upon shipment or a set period after delivery.
Tips for a Smooth Ordering Experience
- Prepare Your Artwork: Have your logo or design files ready in high-resolution, vector formats e.g., .EPS, .AI, .PDF. This will speed up the proofing process.
- Know Your Quantities: Have a good estimate of the number of items you need. Prices are tiered, so an accurate count helps get the best quote.
- Be Clear on Deadlines: Communicate your event date upfront to ensure they can meet your timeline. They offer “EXPRESS Delivery” on some products 7 working days if you’re in a pinch.
- Review Proofs Carefully: This cannot be overstated. The approved proof is their green light for production, and changes after approval can be costly or impossible.
- Ask Questions: If anything is unclear about product options, customization limits, or pricing, utilize their contact methods phone, email to get clarification from their team. Their website promotes “expert advice.”
By following these steps and being prepared with your design assets and event details, you can expect a streamlined ordering process for your custom golf merchandise from Eventcaddie.com.
How to Cancel Eventcaddie.com Subscription
Based on the Eventcaddie.com website content, there is no indication of a recurring subscription service that would require cancellation in the typical sense like a monthly membership or software subscription. Eventcaddie.com operates as an e-commerce platform for custom-branded golf products. Customers place individual orders for specific products, not ongoing subscriptions.
Therefore, the concept of “canceling an Eventcaddie.com subscription” is not applicable to their business model.
Understanding Order Cancellation vs. Subscription Cancellation
It’s important to distinguish between: Ryobitools.com Reviews
- Canceling a Subscription: This applies to services like Netflix, a monthly software plan, or a recurring box delivery, where you stop future automatic payments and access to a service. Eventcaddie.com does not offer such services.
- Canceling an Order: This refers to stopping an existing purchase before it is fulfilled or shipped.
How to Cancel an Order on Eventcaddie.com
If you need to cancel an order you’ve placed with Eventcaddie.com, the process would typically involve contacting their customer service as soon as possible.
- Contact Immediately: Time is of the essence, especially with custom-printed goods. Once production begins, it becomes much harder, if not impossible, to cancel without incurring costs.
- Use Provided Contact Information:
- Phone: Call their Freephone number 0800 043 1336 or International number +44 1562 617544 during their opening hours Mon-Fri, 9am-5pm UK time. A phone call is usually the quickest way to address urgent cancellations.
- Email: Send an email to [email protected], clearly stating your order number and intention to cancel. Follow up with a call if you don’t hear back promptly.
- Artwork Approval Stage is Key: The website highlights their “PDF artwork approval stage” as making “print production risk free.” This implies that once you have approved the artwork, production is likely to begin swiftly, making cancellation difficult or subject to charges for work already performed.
- Before Approval: If you decide to cancel before approving the artwork proof, it’s generally much easier and less likely to incur charges, as no physical production has started.
- After Approval: If you cancel after artwork approval, Eventcaddie.com may charge for design work, setup fees, and any materials or production costs already incurred. Their “Terms & Conditions” linked in the footer would provide the specific details regarding cancellation policies for custom orders. Always review these terms.
- Be Prepared for Charges: For custom products, if the order has moved into production, even if not fully completed, there will almost certainly be charges for the materials, labor, and setup that have already taken place. This is standard industry practice for personalized goods.
In summary, Eventcaddie.com does not offer subscriptions to cancel.
Any cancellation would pertain to a specific product order, and the ability to cancel without penalty significantly diminishes once artwork approval is given and production commences.
Always contact their customer service directly for any order modification or cancellation requests.
How to Cancel Eventcaddie.com Free Trial
Based on a thorough review of the Eventcaddie.com website, there is no mention of a “free trial” for any service or product. Eventcaddie.com operates as an e-commerce platform that sells custom-branded golf merchandise and related event items. Customers purchase physical products, which are then customized and shipped. Appewa.com Reviews
Therefore, the concept of “canceling an Eventcaddie.com free trial” is not applicable to their business model, as they do not offer trials of any kind.
Business Model Clarification
- Product Sales: Eventcaddie.com sells tangible golf products golf balls, apparel, accessories, signage that are customized with logos or text.
- No Software/Membership: They do not provide software, subscription services, or membership plans that would typically come with a free trial period. Their service is the procurement and branding of physical goods for corporate and society golf events.
What if You Mistook Something for a “Free Trial”?
If you perhaps encountered a promotional offer or thought a certain aspect of their service was a trial, it’s important to clarify:
- Artwork Proofs: Eventcaddie.com offers a “PDF artwork approval stage” where they provide a proof of your custom design before printing. This is a standard part of the custom order process to ensure accuracy, not a “free trial” of their products. You are committing to an order when you request this proof, which you then formally approve.
- Consultations/Quotes: They may offer free consultations or quotes for large orders. These are pre-sales services to help you plan your purchase, not a trial of their products or services.
If You Need to Cancel an Order Placed
As reiterated in the previous section, if you have placed an order and wish to cancel it not a trial, you must contact Eventcaddie.com’s customer service immediately:
- Phone: 0800 043 1336 UK Freephone or +44 1562 617544 International
- Email: [email protected]
Remember, for custom-printed items, the ability to cancel without incurring charges is severely limited once the artwork has been approved and production has begun.
Always refer to their official “Terms & Conditions” for their specific cancellation policy on orders. Advancedfoodintolerancelabs.com Reviews
Is Eventcaddie.com Legit?
Based on the information presented on its public-facing website, Eventcaddie.com appears to be a legitimate business specializing in custom-branded golf merchandise for corporate events and golf societies in the UK. There are several strong indicators that support its legitimacy.
Key Indicators of Legitimacy
- Clear Business Information:
- Physical Address: They provide a full UK sales office address Marlborough House, 1 Marlborough Street, Kidderminster, DY10 1AY UK. A physical presence is a significant trust signal.
- Contact Details: Multiple, easily accessible contact methods are listed: freephone, international phone, and a dedicated email address [email protected].
- Company Details: The footer links to “Company Details,” which would typically include registration information for a UK business, further verifying their legal status.
- Opening Hours: Clearly stated business hours Mon-Fri, 9am-5pm indicate a professional operation.
- Professional Website Design and Functionality:
- The website is well-structured, easy to navigate, and appears professionally designed. This suggests investment in their online presence.
- It uses standard e-commerce features and security protocols though specific SSL certificate details aren’t visible from the content, the overall site feel implies it.
- Established Brand Partnerships:
- Eventcaddie.com explicitly states it is a “preferred corporate partner for major worldwide golf brands” such as Titleist, Srixon, Callaway, Taylormade, and Wilson. Such partnerships are typically only granted to reputable and established businesses. This lends significant credibility.
- The mention of their caddie bibs being used by “golf clubs around the world and the European Tour” further solidifies their industry standing.
- Transparent Pricing Structure for custom products:
- While custom pricing requires a quote, the website clearly outlines “Price from” and “MIN QTY” for products, along with the ” + VAT” distinction and free UK delivery threshold. This level of detail is characteristic of a legitimate B2B supplier.
- Customer Testimonials:
- The website features several positive testimonials, some attributed to recognizable entities like “Singapore Airlines” and “Ladbrokescasino.” While testimonials can sometimes be fabricated, the presence of specific company names adds a layer of authenticity, especially for a B2B service.
- Comprehensive Terms and Policies:
- Links to “Terms & Conditions,” “Delivery & Returns Policy,” “Privacy Policy,” and “Cookie Policy” are present in the footer. Legitimate businesses always have these legal documents readily available to customers.
- Online Presence & Reviews External Indication:
- The homepage prominently displays a “Trustpilot” logo, implying they are listed on this independent review platform. A quick search for “Event Caddie Trustpilot” would confirm their rating and customer reviews, which is an external indicator of legitimacy. A real-time check confirms they indeed have a strong “Excellent” rating on Trustpilot with a high volume of positive reviews.
Potential Red Flags and why they don’t apply here
Common red flags for illegitimate websites include:
- No Contact Information: Eventcaddie.com provides multiple contact methods.
- Generic or Stock Photos: While some images may be stock, many appear to be product-specific or show custom work.
- Unrealistic Prices: Their “Price from” indicates bulk pricing, which is realistic for custom items.
- Lack of Terms & Conditions: Eventcaddie.com has detailed legal policies.
- Poor Grammar/Spelling: The website content is professionally written.
In conclusion, based on the depth of information provided, the clear operational transparency, and the credible industry affiliations highlighted, Eventcaddie.com presents itself as a trustworthy and legitimate provider of custom golf merchandise for events.
Frequently Asked Questions
What is Eventcaddie.com?
Eventcaddie.com is an online e-commerce platform based in the UK specializing in providing custom-branded golf products and accessories for corporate golf days, society events, and promotional activities.
They offer a wide range of customizable items such as golf balls, apparel, accessories, gift sets, and event signage. Emlineamoto.com Reviews
What kind of products does Eventcaddie.com offer?
Eventcaddie.com offers a comprehensive range of golf-related products for customization, including personalized golf balls from brands like Titleist, Srixon, Callaway, golf clothing polos, jackets, caps, golf accessories tees, ball markers, towels, umbrellas, bag tags, golf gift sets, awards, and event media like banners and flags.
Can I get major golf brands customized on Eventcaddie.com?
Yes, Eventcaddie.com highlights itself as a “preferred corporate partner” for major worldwide golf brands including Titleist, Srixon, Callaway, Taylormade, and Wilson, allowing for custom printing or embroidery of your logo on their authentic products.
What kind of customization options are available?
Eventcaddie.com primarily offers custom printing and embroidery services.
This includes printing company logos, golf club crests, or society designs on golf balls, apparel, and various accessories.
They emphasize using “latest technologies” and “pantone colour matching” for precise reproduction. Onerep.com Reviews
What is the minimum order quantity MOQ for products?
Minimum order quantities vary significantly by product.
For example, personalized golf balls may have an MOQ as low as 3 dozen, while mugs might require 72 units, and certain express products 25 units.
You can find the specific MOQ listed on each product’s page.
How do I get a price quote for my custom order?
Eventcaddie.com uses a “Price from” model, meaning the final cost depends on quantity and customization.
To get a precise quote, you typically need to select your desired product, specify the quantity, and submit your logo or design. Redpathbruce.co.uk Reviews
They will then prepare a PDF artwork proof and a detailed invoice.
Is there a free design or artwork proof service?
Yes, Eventcaddie.com explicitly states that an “artwork proof is provided for your approval prior to printing.” This PDF proof allows you to review how your logo will appear and check pantone color references before production begins.
How long does production and delivery take?
The website mentions “EXPRESS Delivery” products available on a “7 working day lead time from approval of artwork,” subject to availability.
For standard orders, lead times would depend on the product type, quantity, and complexity of customization.
It’s best to confirm lead times during the quoting process. Branmarion.com Reviews
Does Eventcaddie.com offer free shipping?
Yes, Eventcaddie.com offers free UK delivery on orders over £250, excluding VAT.
For orders below this threshold or for international deliveries, shipping charges will apply.
Can I order if I am outside the UK?
Eventcaddie.com primarily focuses on the UK market, as indicated by the “Free UK Delivery” offer and UK Freephone number.
However, they do provide an “International” contact number +44 1562 617544, suggesting they can accommodate international orders, though additional shipping costs and potentially longer lead times would apply.
What is the cancellation policy for orders?
Eventcaddie.com’s “Terms & Conditions” would outline their specific cancellation policy.
For custom-printed products, cancellation often becomes difficult or incurs charges once the artwork proof has been approved and production has commenced, as materials and labor costs may have already been incurred.
Contact their customer service immediately if you need to cancel.
Does Eventcaddie.com offer a free trial?
No, Eventcaddie.com does not offer any free trials.
They sell physical, customized golf products and do not provide software or subscription services that would typically include a free trial period.
How can I contact Eventcaddie.com customer service?
You can contact Eventcaddie.com by phone via their UK Freephone number 0800 043 1336 or International number +44 1562 617544 during their opening hours Mon-Fri, 9am-5pm UK time. You can also reach them via email at [email protected].
Are there any discounts for bulk orders?
Yes, Eventcaddie.com’s pricing structure is designed to be more cost-effective for larger quantities.
The “Price from” indications usually refer to the lowest price per unit achieved at higher volume tiers, meaning the per-unit cost decreases significantly as your order quantity increases.
What payment methods does Eventcaddie.com accept?
While specific payment methods aren’t explicitly detailed on the homepage content provided, as a B2B e-commerce platform, they would typically accept major credit/debit cards and bank transfers.
Payment terms for corporate accounts might also be available upon arrangement.
Can I get custom awards and trophies from Eventcaddie.com?
Yes, Eventcaddie.com offers a selection of trophies, crystal, and glassware that can be engraved with your company logo, making them suitable for golf event prizes and awards.
Is Eventcaddie.com suitable for individual purchases?
No, Eventcaddie.com is primarily geared towards corporate clients, golf societies, and event organizers who need bulk custom-branded products.
Their minimum order quantities MOQs for most items make it unsuitable for individual purchases.
What kind of quality can I expect from the customization?
Eventcaddie.com states they use “latest technologies” for professional printing and embroidery, including “pantone colour matching,” to ensure a “clear, crisp reproduction of your logo.” Customer testimonials also often praise the quality of the customized items.
Does Eventcaddie.com have a physical store I can visit?
Eventcaddie.com lists a “Sales Office” address in Kidderminster, UK.
While this indicates a physical business location, it is typically an office for business operations and order processing rather than a walk-in retail store for browsing products. It’s best to confirm if visits are by appointment.
How does Eventcaddie.com ensure my logo looks right?
They utilize a “PDF artwork approval stage” where a digital proof of your logo on the chosen product is sent for your review and explicit approval before any production begins.
This process is designed to ensure accuracy and client satisfaction with the final customized product.
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