Based on checking the website, Excellenthousecleaners.com appears to be a legitimate cleaning service provider operating in the UK, offering a range of residential and commercial cleaning solutions.

They highlight services such as deep cleaning, end of tenancy cleaning, office cleaning, carpet cleaning, after builders cleaning, and appliance cleaning.

The site emphasizes their commitment to professional, thorough service, customer satisfaction, and the use of eco-friendly products and advanced equipment.

They also mention being a subsidiary of Excellent Services, established in 2021, and boast over 15 years of industry experience through their team.

While the website presents itself as a straightforward service provider, it’s always wise to delve deeper into customer feedback and service specifics before committing.

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Table of Contents

Excellenthousecleaners.com Review & First Look

Excellenthousecleaners.com presents itself as a professional cleaning company offering a comprehensive suite of services across London, Birmingham, and Plymouth.

A first look at their website reveals a clear, navigation-friendly interface, designed to guide potential clients through their service offerings, pricing, and booking process.

The site aims to instill confidence through mentions of experienced staff, eco-friendly products, and a satisfaction guarantee.

Initial Impressions and User Experience

The website has a clean layout, making it easy to find information.

The “Request a Quote” form is prominent, suggesting a streamlined process for obtaining service estimates. Airliftcompany.com Reviews

The language used is professional and reassuring, focusing on key benefits like “spotless spaces” and “rejuvenated environments.”

Ease of Navigation: The menu is intuitive, allowing quick access to services, prices, and contact information.
Visual Appeal: The design is modern and professional, using calming colors that align with a cleaning service.
Information Accessibility: Key details like service types, coverage areas, and unique selling propositions are readily available.

Company Background and Credibility

Excellenthousecleaners.com states it’s a subsidiary of Excellent Services, a company established in 2021. They highlight that their team brings over 15 years of experience from the moving, clearances, and cleaning industries.

This blend of experience, even if the current entity is newer, aims to establish a foundation of reliability and expertise.

Parent Company: Excellent Services 247 LTD Registration: 15431728
Years in Industry Team: Over 15 years
Establishment Year Excellent Services: 2021

Excellenthousecleaners.com Features

Excellenthousecleaners.com offers a variety of features designed to make their cleaning services convenient, reliable, and effective.

These features cater to both residential and commercial clients, aiming to provide a high standard of cleanliness and customer satisfaction. Datastreams.ai Reviews

Range of Services Offered

The company boasts a wide array of cleaning services, addressing various needs from routine upkeep to intensive post-renovation cleanups.

This broad offering is a significant advantage, as it allows clients to rely on a single provider for multiple cleaning requirements.

One-Off Deep Cleaning: Comprehensive cleaning for homes, tackling accumulated dirt and grime.
End of Tenancy Cleaning: Specialized cleaning to meet landlord/letting agent standards for moving out.
After Builders Cleaning: Removal of dust, debris, and paint splashes post-construction.
Office Cleaning: Tailored solutions for commercial spaces, available daily or monthly.
Carpet Cleaning: Advanced techniques to remove stains, dirt, and allergens, restoring carpets.
Appliances Cleaning: Thorough cleaning of kitchen and laundry appliances.

Booking and Scheduling Flexibility

Excellenthousecleaners.com emphasizes ease of booking and flexible scheduling, crucial for busy individuals and businesses.

They claim an “Instant Booking” system and allow clients to choose convenient dates and times.

Online Booking: Streamlined process via their website.
Flexible Timings: Services available seven days a week.
Same-Day Services: Offered for urgent cleaning needs.

Quality Assurance and Customer Support

The company highlights several measures to ensure high-quality service and customer satisfaction. Costway.com Reviews

This includes rigorous vetting of staff, use of modern equipment, and a commitment to addressing client concerns.

Vetted Professionals: Cleaners are described as highly trained, vetted, and background-checked.
High-Quality Equipment: Utilization of advanced cleaning tools and supplies.
Eco-Friendly Products: Emphasis on using environmentally friendly cleaning solutions.
Satisfaction Guarantee: Promise of re-clean options if clients are not satisfied.
Monthly Cleaning Audits: Available for office cleaning clients via an online portal.
Excellent Customer Support: Responsive team ready to assist clients.

Excellenthousecleaners.com Pros & Cons

Like any service, Excellenthousecleaners.com has its strengths and potential areas for improvement.

Understanding these can help potential customers make an informed decision.

Advantages of Using Excellenthousecleaners.com

Comprehensive Service Offering: From deep cleans to office maintenance, they cover a broad spectrum of cleaning needs, making them a one-stop-shop for many. This can be incredibly convenient for both homeowners and businesses.
Customer-Centric Approach: The emphasis on flexible scheduling, instant online booking, and a satisfaction guarantee points to a strong focus on client convenience and peace of mind. The promise of re-cleans underscores their commitment to positive outcomes.
Professional and Vetted Staff: The claim that cleaners are “highly trained, vetted, and trustworthy” is a significant advantage, addressing common concerns about security and quality when inviting service providers into one’s home or office.
Use of Modern Equipment and Eco-Friendly Products: This demonstrates a commitment to efficiency and environmental responsibility. Modern equipment often means better results, while eco-friendly products are a plus for health-conscious clients and those with pets or children.
Transparent Pricing Implied: While specific prices aren’t listed on the homepage, the mention of “competitive pricing” and a “free cleaning quote” suggests an effort towards transparency, which builds trust.
Positive Online Reputation Claimed: The prominent display of “Rated Excellent” and “Check Out Our Customer Reviews On Trustpilot” serves as social proof, indicating a history of satisfied customers. As of early 2024, they do indeed have a high rating on Trustpilot, with many positive reviews. For example, Trustpilot shows a significant number of 5-star reviews, with customers frequently praising punctuality, thoroughness, and polite staff.

Potential Drawbacks or Considerations

While the benefits are clear, it’s essential to consider some aspects that might be less ideal or require further investigation.

Relatively New Entity Excellenthousecleaners.com as a brand: While the team boasts 15+ years of experience, the specific company “Excellent Services” was established in 2021, meaning Excellenthousecleaners.com might be even newer. This could mean a shorter direct track record under this specific brand name compared to some long-standing competitors.
Geographic Limitations: While covering London, Birmingham, and Plymouth is substantial, it’s not nationwide. Clients outside these core areas will not be able to avail of their services.
Dependence on Subcontractors/Individual Cleaners: While “vetted professionals” are mentioned, the scale of operations might imply reliance on a network of individual cleaners rather than direct employees. The consistency of service can sometimes vary in such models, although a robust vetting process mitigates this.
Pricing Details Not Immediately Transparent: While a quote system is in place, the absence of a clear price list on the homepage means potential clients must go through a quoting process, which might be a barrier for those seeking quick price comparisons. For instance, according to data from various cleaning service comparison sites in the UK, deep cleaning services can range from £150-£400 depending on property size, and end-of-tenancy cleans from £100-£500. Without a direct price list, it’s hard to gauge where Excellenthousecleaners.com stands competitively upfront.
Potential for Booking System Glitches: While “instant booking” is a pro, online booking systems can occasionally have glitches or require manual follow-ups, which might detract from the seamless experience.

Excellenthousecleaners.com Pricing

Excellenthousecleaners.com does not publish a fixed, detailed price list directly on its homepage. Jamieyork.com Reviews

Instead, it operates on a quotation-based system, which is common for many cleaning services due to the variable nature of the work.

How to Get a Quote

The primary method for obtaining pricing information is through their online quote form.

This allows the company to gather specific details about the cleaning requirements, enabling them to provide a tailored estimate.

Online Quotation Form: Clients are prompted to “Submit your cleaning requirements by completing the straightforward quotation form.”
Required Information: Typically, this form would ask for details such as:
- Type of service e.g., deep cleaning, end of tenancy
- Property size e.g., number of bedrooms, bathrooms
- Specific areas or items to be cleaned e.g., carpets, appliances
- Location/Postcode
- Desired date and time
Customized Pricing: The advantage of this system is that the quote should be accurate to the specific needs of the client, avoiding overcharging for services not required or underestimating complex jobs.

Factors Influencing Pricing

The cost of cleaning services generally depends on several key factors, and Excellenthousecleaners.com’s pricing will likely reflect these.

Type of Service: Deep cleaning and end of tenancy cleaning are typically more expensive than regular or one-off standard cleans due to their intensity and thoroughness. For example, an end-of-tenancy clean for a 2-bedroom flat in London can range from £200-£400, while a basic one-off clean might start from £150.
Property Size: Larger homes or offices naturally require more time, effort, and resources, leading to higher costs. Pricing often scales with the number of rooms or square footage.
Condition of the Property: A property that is significantly dirtier or has specific challenges e.g., heavy grime, pet hair, mold will incur higher costs due to the increased time and specialized cleaning required.
Additional Services: Opting for extra services like carpet cleaning, appliance cleaning, or exterior window cleaning will add to the total cost.
Location: While they cover London, Birmingham, and Plymouth, pricing might vary slightly between these major urban centers due to differences in operational costs and local market rates. For instance, cleaning services in London are generally 15-25% more expensive than in other major UK cities.
Urgency: While they offer same-day services, there might be a premium charged for very short-notice bookings, though this isn’t explicitly stated on the homepage.

Comparison to Industry Averages

While direct pricing isn’t given, the website states “Competitive Pricing.” In the UK cleaning market, average hourly rates for professional cleaners can range from £15 to £30 per hour, depending on the region and type of service. Thesweetshub.co.uk Reviews

For project-based services like deep cleaning or end-of-tenancy, fixed rates are more common.

Deep Cleaning: In major UK cities, a deep clean for a 3-bedroom house could cost anywhere from £250 to £500.
End of Tenancy Cleaning: For a 2-bedroom property, prices typically fall between £180 and £450, often including oven cleaning.
Office Cleaning: Commercial cleaning is usually quoted per square foot or as a fixed monthly fee, often starting from £20-£30 per hour per cleaner, or a monthly retainer for regular service.

The quotation system allows Excellenthousecleaners.com to remain flexible and competitive, as they can tailor their prices to the specifics of each job rather than relying on a rigid, one-size-fits-all pricing structure.

Excellenthousecleaners.com Alternatives

When considering professional cleaning services, it’s always wise to explore alternatives to ensure you find the best fit for your specific needs and budget.

The UK market for cleaning services is robust, with numerous companies offering a variety of options.

National Cleaning Service Providers

Several larger, well-established companies operate across the UK, offering similar services to Excellenthousecleaners.com. Annsyy.xyz Reviews

These often come with extensive infrastructure and a wide reach.

Maid2Clean: One of the largest domestic cleaning agencies in the UK, specializing in regular domestic cleaning. They often connect clients with local, vetted cleaners. They boast over 1.2 million cleans completed annually.
Merry Maids: A franchise-based cleaning service offering weekly, bi-weekly, monthly, or one-time cleaning. They emphasize professional, insured, and bonded staff. They have been operating for over 30 years in the UK.
Fantastic Services: A comprehensive home services provider that includes cleaning, gardening, pest control, and more. They offer a wide range of cleaning options including deep cleaning, end of tenancy, and spring cleaning. They serve over 150,000 customers annually.
Molly Maid: Another well-known domestic cleaning franchise, providing regular and one-off cleans. They are known for their consistent service and uniformed staff.

Local & Independent Cleaning Companies

Many smaller, local cleaning businesses and independent cleaners operate in specific towns and cities.

These can often offer more personalized service and potentially more flexible pricing.

Advantages:
- Personalized Service: Often more direct communication with the business owner or cleaner.
- Flexibility: May be more adaptable to unique requests or last-minute changes.
- Community Support: Supporting local businesses contributes to the local economy.
Finding Them: Online searches e.g., “cleaners near me”, local directories, and community recommendations are good starting points.
Considerations:
- Vetting: Ensure they are properly insured and have references.
- Consistency: Service quality might vary more than with large franchises.

Online Platforms and Marketplaces

Platforms that connect clients with freelance or agency-affiliated cleaners offer a convenient way to compare options and book services.

TaskRabbit: While not exclusively for cleaning, you can find many individuals offering cleaning services. You can view profiles, read reviews, and compare rates. They operate in major cities like London, Manchester, and Birmingham.
Bark.com: A platform where you post your cleaning job, and various local cleaners and companies respond with quotes. This allows for direct comparison of pricing and service offerings.
Local Services Ads Google: For businesses verified by Google, these ads often appear at the top of search results, showing highly rated local services.

Key Factors to Consider When Choosing an Alternative:

Reviews and Reputation: Check independent review sites like Trustpilot, Google Reviews, and Yelp.
Insurance and Bonding: Ensure the company is insured to cover any damages or accidents.
Service Scope: Does the company offer the specific type of cleaning you need e.g., deep clean, commercial, eco-friendly?
Pricing Structure: Understand how they charge hourly, fixed rate, per room and what’s included in the quote.
Availability: Do they serve your specific location and have availability that matches your schedule?
Customer Service: How responsive and helpful is their communication prior to booking?

By comparing Excellenthousecleaners.com against these alternatives, clients can make an informed decision based on their priorities, whether it’s cost, specific service needs, or brand reputation. Mynewgazebo.co.uk Reviews

How to Cancel Excellenthousecleaners.com Subscription or Service

While Excellenthousecleaners.com’s website primarily focuses on one-off, deep cleaning, and end-of-tenancy services, they do mention “daily upkeep or monthly sanitization” for office cleaning, implying potential recurring service agreements.

For residential clients, a “subscription” is less likely in the traditional sense, but more of a recurring booking.

Cancelling a service, whether a one-time appointment or a recurring arrangement, typically involves clear communication with the provider.

General Cancellation Policy Expectations

Most cleaning services have cancellation policies to protect their business from last-minute changes that can disrupt schedules and revenue. Common elements of these policies include:

Notice Period: A specified timeframe e.g., 24, 48, or 72 hours within which you must cancel to avoid a fee.
Cancellation Fees: Charges for cancellations made within the notice period or for no-shows. These can be a flat fee, a percentage of the service cost, or the full service cost.
Rescheduling Options: Often, rescheduling within a certain timeframe is more lenient than outright cancellation.

Steps to Cancel a Service with Excellenthousecleaners.com

Based on standard industry practices and the information available on their website which highlights “Excellent Customer Support”, the cancellation process would likely involve direct contact. Transglobbal.com Reviews

Review Your Booking Confirmation: When you book a service, you typically receive a confirmation email or message. This often contains details about the cancellation policy, including any notice periods or fees.
Contact Customer Support Directly: This is the most reliable method. The Excellenthousecleaners.com website lists contact details:
- Phone Numbers: 02036330469, 07575755811
- Email: [email protected]
- Recommended Action: It is advisable to call during business hours for immediate confirmation and follow up with an email for a written record.
Provide Necessary Information: When contacting them, be prepared to provide:
- Your full name
- The booking reference number
- The date and time of the scheduled service
- The reason for cancellation optional, but can be helpful
Confirm Cancellation: Ensure you receive confirmation that your service has been canceled. If speaking on the phone, ask for an email confirmation. If emailing, await a response.
Understand Any Applicable Fees: If you are canceling within a window where a fee applies, clarify the amount and how it will be processed.

Specifics for Office Cleaning Contracts Recurring

For businesses using their office cleaning services on a daily or monthly basis, there would likely be a formal contract outlining termination clauses.

Contract Review: Always refer to the service agreement signed at the outset. This document will detail the required notice period for termination of the ongoing contract.
Written Notice: Typically, cancelling a recurring commercial contract requires written notice e.g., 30 or 60 days to be sent via email or postal mail as specified in the agreement.
Account Manager Contact: For larger commercial clients, cancellation might go through a dedicated account manager.

Given the information on their website, Excellenthousecleaners.com seems to prioritize customer service, so direct and clear communication should facilitate the cancellation process effectively.

As there is no “free trial” mentioned, the discussion on cancellation focuses solely on actual service bookings.

Excellenthousecleaners.com vs. Competitors

When evaluating Excellenthousecleaners.com, a direct comparison with its competitors helps in understanding its position in the market and identifying its unique selling propositions.

We’ll compare it against two common types of competitors: a large national franchise e.g., Fantastic Services and a localized, well-regarded independent cleaner. Tuffspot.co.uk Reviews

Excellenthousecleaners.com vs. Fantastic Services

Fantastic Services is a major player in the UK home services market, offering a vast array of services beyond just cleaning e.g., gardening, pest control, handyman services.

Feature	Excellenthousecleaners.com	Fantastic Services
Service Scope	Primarily focused on various cleaning services deep, end of tenancy, office, carpet, appliances, after builders.	Very broad: Cleaning all types, gardening, handyman, pest control, removals, plumbing, and more.
Geographic Reach	London, Birmingham, Plymouth.	Nationwide across the UK, with a strong presence in major cities.
Booking Process	Online quote form, then booking. “Instant Booking” claimed.	Online booking system, app-based booking. Instant quotes for many services.
Staff Vetting	“Highly trained, vetted, and trustworthy” cleaners.	Fully vetted, insured, and background-checked professionals internal & partners.
Pricing	Competitive pricing, quote-based.	Competitive, often provides instant online quotes. Membership programs e.g., Fantastic Club offer discounts.
Customer Support	“Excellent Customer Support,” responsive team.	24/7 customer support via phone, email, and chat. Dedicated account managers for larger contracts.
Brand Recognition	Growing, focused on cleaning. Affiliate of “Excellent Services” est. 2021.	High, well-established national brand with extensive marketing.
Unique Selling Points	Team with 15+ years experience, eco-friendly products, satisfaction guarantee. Offers supplementary services man with a van, waste clearance.	All-in-one home services solution, loyalty programs, technological integration app, transparent pricing.

Analysis: Excellenthousecleaners.com is a strong contender within the cleaning niche, emphasizing expertise and a comprehensive range of cleaning options. Fantastic Services, however, offers unparalleled convenience for clients needing multiple home services, leveraging its scale and technological infrastructure. If a client strictly needs cleaning, Excellenthousecleaners.com might be a focused choice, but for broader home maintenance, Fantastic Services offers more.

Excellenthousecleaners.com vs. Local Independent Cleaner Hypothetical Example

Let’s imagine “Sparkle & Shine Cleaning Services,” a highly-rated independent cleaning business operating solely within a specific London borough.

Feature	Excellenthousecleaners.com	“Sparkle & Shine” Local Independent
Service Scope	Comprehensive cleaning services deep, end of tenancy, office, carpet, appliances, after builders.	Often more flexible, may specialize in certain areas e.g., domestic regular cleans, or only deep cleans.
Geographic Reach	Major UK cities London, Birmingham, Plymouth.	Hyper-local, serving a specific town, borough, or postcode area.
Booking Process	Online quote form.	Phone, email, or direct contact. May have simpler online forms or social media presence.
Staff Vetting	“Highly trained, vetted, and trustworthy” professionals.	Often owner-operated, or a small team personally vetted by the owner. Reliance on word-of-mouth.
Pricing	Competitive, quote-based.	Highly variable. can be very competitive, but sometimes lacks transparency unless directly asked.
Customer Support	“Excellent Customer Support,” responsive team.	Direct, personalized communication, often with the owner. More informal.
Brand Recognition	Building, backed by “Excellent Services.”	Local reputation, built on word-of-mouth and neighborhood trust.
Unique Selling Points	Broader service range than many small locals, structured approach, clear online presence.	Highly personalized service, strong local ties, potentially more adaptable to niche requests.

Analysis: Excellenthousecleaners.com offers the structure and broader service range of a larger company, while still maintaining what appears to be a focused approach to cleaning. A local independent cleaner might offer a more personal touch and potentially niche specialization, but may lack the comprehensive service array or structured online booking experience. For clients prioritizing convenience and a wider service offering from a single provider, Excellenthousecleaners.com holds an advantage. For those who prefer a very personal touch and supporting micro-businesses, a local independent might be preferred.

In summary, Excellenthousecleaners.com positions itself as a strong, specialized cleaning service that balances professional quality with a user-friendly experience across its covered areas. Velvetjobs.com Reviews

It competes effectively by offering a diverse cleaning portfolio and emphasizing customer satisfaction.

Excellenthousecleaners.com Customer Service

Excellenthousecleaners.com places a clear emphasis on customer satisfaction, and a significant part of achieving this is through effective customer service.

The website directly highlights “Excellent Customer Support” and promises a “friendly and responsive customer support team” ready to assist.

Accessibility and Communication Channels

The company provides multiple ways for clients to get in touch, ensuring accessibility for inquiries, bookings, or any post-service concerns.

Phone: Two primary phone numbers are listed: Prospere.ai Reviews
- 02036330469
- 07575755811 potentially a mobile/direct line
This offers immediate contact for urgent matters or quick questions.
Email: An email address, [email protected], is provided for less urgent inquiries, detailed requests, or formal correspondence.
Online Quote Form: While primarily for bookings, this form also serves as an initial point of contact for new inquiries, allowing clients to outline their needs.
“Contact Us” Page: This section on their website likely contains a contact form or reiterates the phone and email details.

Responsiveness and Support Quality

The website claims their team is “responsive,” which is a crucial aspect of good customer service, especially in a service industry where timely responses can prevent issues or facilitate smooth operations. Hihonor.com Reviews

Pre-Booking Support: A responsive team can assist potential clients with questions about services, pricing, and availability, helping them make informed decisions and complete the booking process efficiently.
During Service Support: While a cleaning service is underway, issues are less common, but if a client needs to communicate changes or has a query, quick support is vital.
Post-Service Support: This is where the “Satisfaction Guarantee” comes into play. If a client is not fully satisfied, a responsive and helpful support team is essential for addressing concerns, scheduling re-cleans, or resolving complaints efficiently. The website states, “We strive for your satisfaction and offer a guarantee on our cleaning services,” implying a commitment to rectifying issues.

Feedback and Review Management

Excellenthousecleaners.com actively encourages clients to check their reviews on Trustpilot, prominently featuring a Trustpilot widget on their homepage.

This indicates a commitment to transparency and a proactive approach to managing their online reputation.

Trustpilot Integration: By directing potential clients to Trustpilot, they are inviting scrutiny and demonstrating confidence in their service quality. As of early 2024, their Trustpilot profile does show a high rating, with customers frequently mentioning positive experiences with their customer service, particularly in terms of responsiveness and problem-solving.
Handling Complaints: While not explicitly detailed on the homepage, a company that openly shares its review platform typically has a process for addressing negative feedback and turning a potentially bad experience into a resolved one. Successful resolution of complaints often leads to higher customer retention and improved public perception.

In essence, Excellenthousecleaners.com appears to have the necessary infrastructure and stated commitment to provide strong customer support, aiming to ensure a positive experience from inquiry through to service completion and aftercare.

Excellenthousecleaners.com Coverage Areas

Excellenthousecleaners.com operates within specific geographic regions across the UK, offering its comprehensive range of cleaning services to residents and businesses in these locations.

Understanding their coverage is essential for potential clients to determine if their property falls within the service area. Gadero.nl Reviews

Primary Covered Cities and Surrounding Areas

The website clearly lists its main operational hubs, indicating where they primarily dispatch their cleaning teams.

London: As the capital and largest city, London is a major service area. This typically includes all boroughs within Greater London and potentially some commuter belt towns.
Birmingham: A significant city in the West Midlands, their coverage here would likely extend to the city proper and surrounding towns and suburbs within the metropolitan area.
Plymouth: Located in Devon, South West England, Plymouth and its immediate environs also fall within their service scope.

Implications of Geographic Coverage

The targeted approach to these major cities means that Excellenthousecleaners.com aims to provide focused and efficient service within these high-demand urban centers.

Optimized Logistics: Concentrating services in specific regions allows for better management of cleaning teams, quicker response times, and reduced travel costs, which can translate into more competitive pricing or higher service quality.
Local Market Knowledge: Operating in specific areas enables the company to better understand local market needs, regulations, and specific challenges e.g., parking in London, property types in different districts.
Limitations: Conversely, if a client’s property is outside these listed cities and their immediate surrounding areas, Excellenthousecleaners.com will not be able to provide service. This means potential customers in other major UK cities e.g., Manchester, Glasgow, Cardiff or rural areas would need to seek alternative providers.

How to Confirm Service to Your Address

While the three main cities are listed, specifics regarding postcodes or exact boundaries are not detailed on the homepage.

To confirm if your precise address is covered, the best approach would be:

Use the Online Quote Form: This form will likely include a field for your postcode. If they do not cover your area, the system may inform you directly or their customer service team will clarify when processing your request.
Contact Customer Service: Calling or emailing their customer support team with your full address is the most direct way to verify coverage.

By focusing on these three key cities, Excellenthousecleaners.com appears to be strategically building its presence and capacity in high-density areas before potentially expanding further. Wifi-stock.com Reviews

Frequently Asked Questions

What services does Excellenthousecleaners.com offer?

Excellenthousecleaners.com offers a comprehensive range of professional cleaning services including one-off deep cleaning, end of tenancy cleaning, after builders cleaning, office cleaning, carpet cleaning, and appliance cleaning.

Where does Excellenthousecleaners.com operate?

Excellenthousecleaners.com primarily operates in three major UK cities and their surrounding areas: London, Birmingham, and Plymouth.

Is Excellenthousecleaners.com part of a larger company?

Yes, Excellenthousecleaners.com is a subsidiary of Excellent Services, a company established in 2021.

How can I get a price quote from Excellenthousecleaners.com?

You can get a price quote by completing the straightforward quotation form on their website, where you will submit your cleaning requirements.

Does Excellenthousecleaners.com offer same-day cleaning services?

Yes, Excellenthousecleaners.com states that it offers same-day services, seven days a week, for your convenience. Neighbor.com Reviews

Are the cleaners at Excellenthousecleaners.com vetted?

Yes, the website states that their cleaners are highly trained, vetted, and background-checked for your peace of mind.

Does Excellenthousecleaners.com use eco-friendly cleaning products?

Yes, Excellenthousecleaners.com emphasizes the use of eco-friendly cleaning products to promote a healthy environment.

What kind of equipment does Excellenthousecleaners.com use?

They use modern cleaning equipment and advanced supplies for efficient and thorough results.

Does Excellenthousecleaners.com offer a satisfaction guarantee?

Yes, Excellenthousecleaners.com strives for customer satisfaction and offers a guarantee on their cleaning services, including a re-clean option if necessary.

Can I cancel a service with Excellenthousecleaners.com?

Yes, you can cancel a service, but you should review your booking confirmation or contact their customer support for specific cancellation policies, including any notice periods or fees.

Does Excellenthousecleaners.com provide office cleaning services?

Yes, they offer tailored office cleaning services, which can be scaled for daily upkeep or monthly sanitization.

How long has the Excellenthousecleaners.com team been in the industry?

The team behind Excellent Services and thus Excellenthousecleaners.com brings over 15 years of experience in the moving, clearances, and cleaning industry.

Are there customer reviews available for Excellenthousecleaners.com?

Yes, Excellenthousecleaners.com encourages prospective clients to check their customer reviews on Trustpilot, where they are rated “Excellent.”

Does Excellenthousecleaners.com offer carpet cleaning?

Yes, they offer professional carpet cleaning services using cutting-edge techniques and advanced equipment.

Can Excellenthousecleaners.com clean appliances?

Yes, they provide comprehensive appliance cleaning services for items like ovens, refrigerators, washing machines, and dishwashers.

What is “End of Tenancy Cleaning” and does Excellenthousecleaners.com provide it?

End of Tenancy Cleaning is a specialized service to ensure a rented property meets landlord standards upon moving out, and Excellenthousecleaners.com expertly provides this service.

Does Excellenthousecleaners.com offer recurring cleaning services for homes?

While they highlight one-off deep cleaning, for recurring services like office cleaning, they mention daily or monthly options.

For homes, this would typically be arranged as repeated one-off bookings or a custom agreement.

How does Excellenthousecleaners.com ensure thorough cleaning for end of tenancy?

They follow a checklist approved by estate agents for thorough cleaning to ensure the property meets stringent standards.

What other services does Excellent Services their parent company offer?

In addition to cleaning, Excellent Services also provides man with a van services, efficient moving services, and reliable waste removals.

Does Excellenthousecleaners.com have an online booking system?

Yes, they claim to offer “Instant Booking” where you can easily book your cleaning service online with just a few clicks.

Excellenthousecleaners.com Reviews