Based on checking the website, Exclusive Repairs exclusiverepairs.co.uk appears to be a domestic appliance repair service operating in South London, specializing in washing machines, tumble dryers, dishwashers, cookers, and ovens.
They emphasize fast service, qualified staff, and a six-month warranty.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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2. Main Content Body
exclusiverepairs.co.uk Review & First Look
Exclusive Repairs presents itself as a reliable solution for appliance repairs in South London.
The website highlights their expertise in fixing a variety of appliances from different manufacturers, including Whirlpool, Bosch, and LG.
The site’s layout is straightforward, with clear calls to action like “Book Your Repair” and a phone number prominently displayed.
From a first look, the company seems to focus on building trust through guarantees, insurance, and trained professionals.
They also offer upfront quotes, which can be reassuring for customers concerned about hidden costs. Hafensaenger-fashion.de Reviews
Customer testimonials on the homepage also provide positive social proof.
exclusiverepairs.co.uk Services
Exclusive Repairs offers a range of services focused on repairing common household appliances. These services include:
- Dishwasher Repair: Addressing issues like blocked waste pipes, failure to fill with water, and poor cleaning performance.
- Tumble Dryer Repair: Fixing problems such as the dryer not spinning, the drum not turning, and inadequate drying.
- Washing Machine Repair: Providing solutions for various washing machine malfunctions.
- Cooker Electrical Repair: Repairing cookers with issues ranging from temperature problems to broken seals and malfunctioning lights.
- Oven Electrical Repair: Similar to cooker repairs, this service covers a wide range of oven-related issues.
They emphasize using trained professionals for these repairs and offer a six-month warranty on their services.
exclusiverepairs.co.uk Pros & Cons
Pros:
- Wide Range of Appliance Expertise: They claim to work with various appliance brands and models.
- Experienced Technicians: The website emphasizes the use of trained, insured, and uniformed professionals.
- Six-Month Warranty: Provides assurance and confidence in the quality of their repairs.
- Upfront Quotes: Offers transparency and helps customers avoid unexpected costs.
- Fast Service: They advertise “express same day service” and short-notice bookings.
- Positive Testimonials: Customer reviews highlight honesty, professionalism, and effective repairs.
Cons: Colchesterfirstaid.com Reviews
- Limited Geographic Area: Services are currently limited to South London.
- Potential for Higher Costs: While they offer upfront quotes, the actual cost can vary depending on the complexity of the repair.
- Reliance on Testimonials: Positive reviews are good, but it’s important to consider a wider range of opinions before making a decision.
exclusiverepairs.co.uk Alternatives
When seeking appliance repair services, it’s crucial to explore alternatives to ensure you’re making the best decision.
Here are some potential competitors and alternative options:
- Local Appliance Repair Services: Search online directories and local listings for other appliance repair businesses in South London.
- National Repair Chains: Companies like Pacifica https://www.pacificaltd.co.uk/, Domestic & General https://www.domesticandgeneral.com/ and nationwide offer similar services, often with wider coverage areas.
- Manufacturer Repair Services: Contact the manufacturer of your appliance directly. They may offer repair services or recommend authorized repair technicians.
- Home Appliance Insurance: Consider purchasing a home appliance insurance policy to cover potential repair costs.
- DIY Repair with Caution: For minor issues, you might attempt a DIY repair, but only if you have the necessary skills and knowledge. Always prioritize safety and consult online resources like iFixit https://www.ifixit.com/ for guidance.
exclusiverepairs.co.uk Pricing
Based on the information available on the website, Exclusive Repairs provides starting prices for their services:
- Dishwasher Repair: Starting from £65
- Tumble Dryer Repair: Starting from £65
- Washing Machine Repair: Starting from £65
- Cooker Electrical Repair: Starting from £65
- Oven Electrical Repair: Starting from £75
It’s important to note that these are starting prices, and the actual cost will depend on the specific issue and the parts required.
Getting an upfront quote is crucial to understand the total expense. Simplesarees.com Reviews
exclusiverepairs.co.uk vs. Competitors
Comparing Exclusive Repairs to its competitors requires considering factors such as price, service quality, coverage area, and customer reviews.
- Price: Compare the starting prices and quote processes of different repair services. Some competitors may offer lower starting prices but have higher overall costs due to hidden fees or more expensive parts.
- Service Quality: Look for customer reviews and testimonials to gauge the quality of service. Consider factors such as technician expertise, responsiveness, and the ability to resolve issues effectively.
- Coverage Area: Ensure that the repair service covers your specific location in South London. Some companies may have limited coverage areas or charge extra for travel.
- Warranty: Compare the warranty periods offered by different repair services. A longer warranty provides greater peace of mind and protection against future issues.
- Customer Support: Evaluate the availability and responsiveness of customer support. A reliable repair service should be easy to contact and provide helpful assistance.
Areas Covered by exclusiverepairs.co.uk
Exclusive Repairs explicitly mentions covering South London, including:
- Croydon
- Bromley
- Lewisham
- Richmond
They encourage customers outside these areas to call and confirm coverage.
This localized focus can be advantageous for customers seeking a local, responsive repair service.
3. Frequently Asked Questions
Is Exclusive Repairs a legitimate company?
Yes, based on the information available, Exclusive Repairs appears to be a legitimate appliance repair company operating in South London. Sditservice.com Reviews
They have a website, a listed phone number, and customer reviews.
Does Exclusive Repairs offer a warranty on their repairs?
Yes, Exclusive Repairs offers a six-month warranty on all repairs.
This provides assurance that their work is guaranteed for a certain period.
What types of appliances does Exclusive Repairs fix?
Exclusive Repairs specializes in repairing dishwashers, tumble dryers, washing machines, cookers, and ovens.
Does Exclusive Repairs provide service outside of South London?
They primarily serve South London but encourage customers outside the area to contact them to confirm coverage. Planningapplications.com Reviews
How quickly can Exclusive Repairs schedule a repair?
The website mentions “express same day service” and short-notice bookings, suggesting they can often schedule repairs quickly.
How do I get a quote from Exclusive Repairs?
You can call them at 020 3404 0173 to request a quote or fill out the form on their website.
Are the technicians at Exclusive Repairs qualified?
Yes, the website emphasizes that their technicians are “specially trained,” “insured,” and “experienced.”
Does Exclusive Repairs charge a call-out fee?
It’s best to confirm this when requesting a quote, as call-out fees can vary depending on the company and the situation.
What payment methods does Exclusive Repairs accept?
The website displays logos for major credit cards, suggesting they accept card payments. Corsaconsultants.co.uk Reviews
It’s always a good idea to confirm payment methods when booking a repair.
Can Exclusive Repairs fix appliances from all brands?
They claim to work with a wide range of brands, including Whirlpool, Bosch, and LG.
However, it’s best to confirm if they can repair your specific brand and model.
What happens if the repair doesn’t fix the problem?
The six-month warranty should cover this scenario.
Contact them to discuss the issue and arrange for further repairs or a refund if necessary. Bitemedicine.com Reviews
Does Exclusive Repairs offer emergency repair services?
While they offer same-day service, it’s best to confirm if they handle emergency repairs and if there are any extra charges for such services.
Can I book a repair online?
The website has a “Book Your Repair” button, which likely leads to an online booking form or directs you to call them.
Does Exclusive Repairs provide services for landlords and tenants?
Yes, they have a dedicated FAQ section for landlords and tenants, indicating they cater to rental properties.
Are there any hidden fees with Exclusive Repairs?
They advertise upfront quotes to avoid hidden fees.
Always clarify the total cost before proceeding with a repair. Offcutshades.com Reviews
What are Exclusive Repairs’ working hours?
The website states their office hours are Monday-Friday 9:00 – 17:30, but it doesn’t specify the service hours for repairs.
How do I contact Exclusive Repairs?
You can contact them by phone at 020 3404 0173 or by email at [email protected].
Does Exclusive Repairs have customer reviews?
Yes, the website displays customer reviews, and they also have a Google review rating of 4.7 stars.
What is the process for canceling a repair appointment?
Contact them as soon as possible to cancel or reschedule.
Check their terms and conditions for any cancellation fees. Domysumaarchitects.com Reviews
Does Exclusive Repairs offer maintenance services in addition to repairs?
The website primarily focuses on repair services.
Contact them to inquire about maintenance options for your appliances.
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