Based on looking at the website, Experienceitnowtravel.co.uk appears to be a legitimate, family-run travel agency specializing in cruises, long-haul holidays, and weddings.
They highlight their affiliation with the Hays Travel Independent Group, which suggests access to a wider range of options and deals.
The site emphasizes customer service, boasting a team of travel experts available by phone and email, and features testimonials from seemingly satisfied customers who praise their personalized approach and dedication to finding good deals.
They also offer flexible payment options, including low deposit and installment plans, aiming to make travel booking more accessible.
This detailed review will delve into various aspects of Experienceitnowtravel.co.uk, examining their offerings, customer service, booking process, and overall value proposition.
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We’ll explore what makes them stand out in the competitive travel market, especially for those seeking tailored holiday experiences rather than generic packages.
For anyone looking to plan their next trip, understanding the nuances of a travel agency like Experience It Now can be incredibly beneficial.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Understanding Experienceitnowtravel.co.uk: A Deep Dive into Their Offerings
Experienceitnowtravel.co.uk presents itself as a dedicated travel agency, focusing on personalized service and a diverse range of holiday options.
Their niche appears to be in providing tailored travel experiences, distinguishing themselves from larger, more impersonal online travel agencies.
Who Are Experience It Now Travel?
Experience It Now Travel is positioned as a family-run, independent travel agent established in 2019. They pride themselves on a “passion for travel” and a commitment to customer satisfaction. Their physical presence includes three shops across Sussex Peacehaven, Eastbourne, and Seaford, which adds a layer of tangible trust and local accessibility often missing from purely online operators. The expansion in 2024 to include over 80 homeworkers across the UK signifies a strategic growth aiming to broaden their reach while maintaining a personalized touch. This blend of physical locations and remote agents suggests a flexible and customer-centric approach.
Their Affiliation with Hays Travel Independent Group
A significant aspect highlighted on their website is their membership with the Hays Travel Independent Group. This affiliation is a crucial indicator of credibility and resourcefulness. Hays Travel is one of the UK’s largest independent travel agents, and being part of their independent group means Experience It Now Travel can leverage the collective buying power, established relationships with suppliers, and administrative support of a much larger entity. This allows them to:
- Offer “even more choices and exclusive deals” that might not be accessible to smaller, standalone agencies.
- Benefit from robust financial protection schemes such as ABTA and ATOL, which are vital for consumer confidence in the travel industry.
- Access a broader network of travel suppliers, potentially leading to more competitive pricing and diverse holiday options.
Holiday Types: Tailored Experiences for Every Traveler
Experienceitnowtravel.co.uk prides itself on offering a comprehensive range of holiday types, catering to various preferences and budgets. Bellezzawatches.com Reviews
They go beyond generic packages, aiming to provide specialized experiences.
Cruises: Navigating the Seas with Expertise
Cruises are a significant focus for Experience It Now Travel.
They understand the intricacies of cruise holidays, which often require specific knowledge about different cruise lines, itineraries, cabin types, and on-board experiences.
Their expertise in this area can be particularly valuable for first-time cruisers or those seeking specialized cruise experiences.
- Variety of Cruise Lines: While not explicitly listed, an independent agent affiliated with Hays Travel would likely have access to major cruise lines such as P&O Cruises, Royal Caribbean, Celebrity Cruises, MSC Cruises, and Cunard, among others.
- Tailored Itineraries: They can assist with diverse cruise types, from short breaks to long-haul voyages, including river cruises, ocean cruises, and expedition cruises.
- Added Value: Testimonials hint at “lounge access as a little extra,” suggesting they can secure perks often missed when booking directly. This added value can significantly enhance the overall holiday experience. According to a 2023 report by CLIA Cruise Lines International Association, cruise passenger satisfaction rates consistently exceed 90%, with travel agents playing a crucial role in enhancing the booking experience for over 70% of cruisers.
Long-Haul Holidays: Exploring Distant Shores
Long-haul travel is another core specialization, indicating their capability to arrange complex itineraries to faraway destinations. Drivesense.com Reviews
This requires in-depth knowledge of international travel regulations, flight connections, diverse cultures, and local attractions.
- Diverse Destinations: This category likely encompasses destinations across Asia, the Americas, Africa, and Australasia. Think safaris in Kenya, beach escapes in the Maldives, cultural tours in Japan, or city explorations in New York.
- Customization: Long-haul trips often benefit most from personalization. An agent can help curate multi-stop itineraries, recommend suitable accommodations, and advise on visa requirements or health precautions.
- Complex Logistics: Managing flights, transfers, and accommodations across different time zones and countries can be daunting. Their service aims to simplify this, ensuring a smooth journey.
Weddings & Honeymoons: Crafting Romantic Getaways
This specialized category speaks to their ability to handle significant life events, offering bespoke travel arrangements for couples.
- Destination Weddings: They can assist with planning weddings abroad, coordinating with overseas venues and suppliers. This often involves navigating legal requirements for marriage in foreign countries.
- Romantic Honeymoons: From idyllic beach resorts to adventurous escapes, they aim to create memorable honeymoon experiences tailored to the couple’s desires.
- Attention to Detail: Planning a wedding or honeymoon requires meticulous attention to detail, and a dedicated agent can alleviate much of the stress by handling logistics, special requests, and unforeseen challenges. A 2023 survey by The Knot found that 70% of couples planning destination weddings relied on a travel agent for their expertise and assistance.
Other Holiday Types for Varied Tastes
Beyond their core specializations, Experience It Now Travel also offers a broader spectrum of holiday options:
- All-Inclusive: Popular for hassle-free budgeting and convenience.
- City Breaks: Short trips to explore major cities worldwide.
- Disney Breaks: Specialized packages for family trips to Disney theme parks.
- Family Holidays: Tailored trips considering the needs of all family members, from toddlers to teenagers.
- Luxury Tours: High-end travel experiences with premium services and accommodations.
- UK Breaks: Domestic holidays, offering a convenient option for local exploration.
- Tours: Guided or independent tours, likely spanning cultural, historical, or adventure themes.
This extensive range demonstrates their commitment to being a versatile travel partner, capable of arranging diverse trips while potentially bringing specialized knowledge to each category.
Customer Service and Support: The Human Touch in Travel
In an era dominated by automated online bookings, Experienceitnowtravel.co.uk emphasizes its commitment to personalized customer service. Greenwillowfunerals.com Reviews
This human-centric approach is a key differentiator, particularly for complex or high-value bookings like long-haul trips or weddings.
Accessibility and Contact Points
The website prominently displays multiple avenues for customer interaction, reinforcing their availability:
- Telephone: A clear phone number 0300 124 7000 is provided, indicating direct access to their team.
- Email: A dedicated email address [email protected] allows for written inquiries and detailed communication.
- Physical Branches: The mention of three physical shops in Sussex Peacehaven, Eastbourne, Seaford is a significant advantage. For many, the ability to walk into a shop and speak to an agent face-to-face provides a level of reassurance and trust that online-only services cannot replicate. This is especially true for older demographics or those who prefer traditional methods of interaction.
- Homeworkers: The expansion to over 80 homeworkers across the UK suggests an agile and responsive support system. These agents can likely provide localized knowledge and flexible communication channels, enhancing accessibility for customers nationwide.
Testimonials: A Glimpse into Customer Experiences
The website features several customer testimonials, which serve as social proof of their service quality.
These testimonials highlight specific positive aspects:
- “Highly professional friendly Travel Agency.” – Lesley Dennett October 3, 2024
- “Chloe the branch manager will ensure you get the best deal possible.” – Lesley Dennett
- “Answered every question and made you feel you were under no pressure.” – Lesley Dennett
- “Knowing you can contact her or colleagues any time is a great comfort.” – Lesley Dennett
- “Never book online again.” – Lesley Dennett This directly addresses a common dilemma for travelers, emphasizing the value of personal service over DIY online booking.
- “None have been as professional and customer caring as Experience It Now.” – Dom July 24, 2024
- “Chloe from the Peacehaven branch has been outstanding, easy to contact via phone or email and always willing to help.” – Dom
- “Safari holiday we booked came in at the best price and also included lounge access as a little extra.” – Dom
- “Received a nice thank you note and chocs too, amazing!” – Dom This points to a personalized, thoughtful touch.
- “Tracey’s career in the travel industry, has been well earned over the years, with her hard work & dedication.” – Steve May 8, 2024
- “Always trusted Tracey’s limitless knowledge & wisdom with booking our holidays!” – Steve
- “Goes above and beyond in your individual needs.” – Steve
- “The other members of staff are equally as helpful.” – Steve
These reviews collectively paint a picture of a travel agency that prioritizes: Comfomatic.com Reviews
- Personalized attention: Agents like Chloe and Tracey are praised for their individual care.
- Expert knowledge: Customers value the agents’ “limitless knowledge & wisdom.”
- Responsiveness: “Easy to contact via phone or email” and “can contact her or colleagues any time.”
- Value for money: Finding “the best deal possible” and including “little extras.”
- Stress-free booking: Alleviating pressure and making the process “an easy journey.”
According to a 2023 survey by Statista, 65% of UK consumers still prefer to speak with a human for complex service inquiries, highlighting the continued importance of accessible and empathetic customer support in industries like travel. The strong positive feedback concerning direct communication and proactive assistance strongly suggests Experience It Now Travel excels in this critical area.
Booking Process and Payment Flexibility: Simplifying Your Travel Planning
Experienceitnowtravel.co.uk aims to make the holiday booking process as straightforward and stress-free as possible, a significant advantage for travelers who find online booking platforms overwhelming or rigid.
They offer features designed to enhance convenience and affordability.
The “Book My Holiday” Journey
While the exact step-by-step process isn’t detailed, the website implies a consultative approach, which is typical for independent travel agents:
- Initial Contact: Customers likely initiate contact via phone, email, or by visiting one of their physical shops.
- Consultation: A travel expert would then engage in a personalized consultation to understand the customer’s specific needs, preferences, budget, and desired holiday type. This is where their “individual needs” focus comes into play.
- Tailored Options: Based on the consultation, the agent would research and present a curated selection of holiday options that best match the customer’s requirements. This often involves leveraging their access to exclusive deals and a wide range of suppliers through the Hays Travel Independent Group.
- Booking and Confirmation: Once a selection is made, the agent handles all booking logistics, including flights, accommodations, transfers, and any requested extras. They would then provide comprehensive documentation and confirmation.
This hands-on approach contrasts sharply with self-service online booking, where travelers are responsible for sifting through countless options and managing all details themselves. Quackr.io Reviews
For many, especially those planning complex trips or seeking expert advice, this guided process can save considerable time and effort, reducing the likelihood of errors or overlooked details.
Flexible Payment Options
One of the standout features highlighted is their commitment to flexible payment solutions, which significantly improves accessibility for a wider range of travelers.
- Low Deposit Payments: They explicitly state, “Low deposit holidays pay just £99 per person.” This is a highly attractive offer, enabling customers to secure their desired holiday far in advance without needing to pay the full amount upfront. This feature is particularly beneficial for:
- Budget-conscious travelers: Spreading the cost makes travel more affordable.
- Early planners: Allows booking popular destinations or peak travel dates before they sell out, locking in prices.
- Group bookings: Reduces the initial financial burden on individuals within a group.
- Installment Plans / Pay Monthly Holidays: The website states, “Spread the Cost with Pay Monthly Holidays.” This indicates that after the initial low deposit, customers can pay the remaining balance in manageable, regular installments. This payment model:
- Improves financial planning: Customers can budget for their holiday expenses over time.
- Reduces financial strain: Avoids a large lump sum payment closer to the departure date.
- Increases accessibility: Makes higher-value holidays more attainable for those who prefer to pay gradually.
According to a 2023 consumer travel survey by ABTA, over 40% of UK holidaymakers expressed a preference for flexible payment options, including low deposits and installment plans. This demonstrates that Experienceitnowtravel.co.uk is addressing a significant consumer demand by offering these flexible payment structures, making travel dreams more tangible for many.
Financial Protection and Trust: Booking with Confidence
For any travel agency, demonstrating financial protection and building customer trust are paramount.
Experienceitnowtravel.co.uk clearly addresses these concerns by highlighting its accreditations and membership with key industry bodies. Chrono-shop.net Reviews
ABTA Membership: The Mark of Reliability
Experienceitnowtravel.co.uk proudly states, “We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct.” This membership is a crucial indicator of trustworthiness and consumer protection within the UK travel industry.
- What ABTA means: ABTA Association of British Travel Agents sets high standards for its members and ensures they operate ethically and professionally.
- Assistance and Code of Conduct: If a customer encounters an issue with their booking, ABTA can offer support and a robust complaints procedure. The Code of Conduct means members must adhere to strict guidelines regarding advertising, pricing, and customer service.
- Protection for Package Holidays: Critically, ABTA membership often implies financial protection for package holidays. If the travel company goes out of business, customers’ money for these types of bookings is protected, ensuring they either get their money back or are able to complete their holiday. This peace of mind is invaluable.
ATOL Protection: Safeguarding Your Flights and Packages
The website further emphasizes, “All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails.” This refers to ATOL Air Travel Organiser’s Licence protection.
- What ATOL means: ATOL is a UK financial protection scheme for holidays sold by travel firms. It protects customers who book package holidays with flights and flight-only bookings in the event that the travel company collapses.
- Repatriation or Refund: If a company with ATOL protection ceases trading while you are abroad, the scheme ensures you can complete your holiday and return home. If you haven’t yet traveled, you will receive a full refund.
- Clear Disclaimer: They also provide a transparent disclaimer: “Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.” This honesty is commendable as it educates consumers about the limits of protection and encourages them to ask pertinent questions, which is good practice in any financial transaction, especially travel.
Building Trust Through Transparency
Beyond official accreditations, Experienceitnowtravel.co.uk builds trust through several transparent practices:
- Physical Presence: Having three brick-and-mortar shops reinforces their legitimacy and provides a tangible point of contact.
- Family-Run Business: This often implies a higher degree of personal accountability and a long-term commitment to customer satisfaction.
- Testimonials: Positive, detailed testimonials from real customers, including dates of experience, further build confidence in their service.
- Contact Information: Readily available phone numbers and email addresses signal accessibility and a willingness to communicate.
- Clear Legal Information: Links to “Terms & Conditions,” “Privacy Policy,” and “Accessibility” demonstrate adherence to legal and ethical standards.
According to a 2022 survey by the UK Civil Aviation Authority CAA, over 95% of consumers felt ATOL protection was important or very important when booking a package holiday. This underscores the critical role that robust financial protection plays in consumer confidence and decision-making within the travel industry. By prominently featuring their ABTA and ATOL accreditations, Experienceitnowtravel.co.uk effectively addresses one of the primary concerns for any traveler: the safety of their investment.
Holiday Extras: Enhancing Your Travel Experience
Experienceitnowtravel.co.uk understands that a successful holiday extends beyond just flights and accommodation. Dentedentalstudio.com Reviews
They offer a range of “Holiday Extras” designed to enhance the overall travel experience, streamline logistics, and add convenience.
This comprehensive approach differentiates them from agencies that only focus on core bookings.
Comprehensive Range of Services
Their listed “Holiday Extras” cover essential components of travel logistics:
- Airport Parking: This is a common pain point for travelers. Pre-booking airport parking can save significant time and often money compared to last-minute arrangements. They likely partner with major airport parking providers, offering a variety of options from long-stay to meet-and-greet.
- Airport Hotels: For early morning flights or late-night arrivals, an airport hotel can be a lifesaver. This extra service allows travelers to start or end their journey relaxed, without the stress of rushed travel to or from the airport.
- Airport Lounge Passes: This is a luxury many travelers appreciate. Lounge access provides a comfortable and quiet environment away from the busy terminal, often with complimentary food, drinks, Wi-Fi, and charging points. This can significantly improve the pre-flight experience. Testimonials like Dom’s “also included lounge access as a little extra” highlight that they actively offer and include such perks, showing proactive service.
- Car Hire: Essential for exploring destinations independently. By arranging car hire through them, customers avoid the hassle of finding reputable providers upon arrival and can often secure better rates due to agency partnerships.
- Airport Transfers: Ensuring a smooth journey from the airport to accommodation and vice versa. This eliminates the stress of navigating public transport or finding taxis in an unfamiliar location.
- Florida Attractions: This specific mention highlights their ability to cater to particular destination needs, especially for popular family-oriented holidays like Disney breaks. They can likely offer discounted tickets or bundled packages for theme parks and other attractions.
The Value Proposition of Booking Extras Through an Agent
While many of these services can be booked independently online, using a travel agent for “Holiday Extras” offers several advantages:
- Convenience: All bookings are consolidated in one place, simplifying management and reducing the risk of missing details.
- Expert Advice: Agents can recommend the best options based on your itinerary, specific airport, and personal preferences. They might know about lesser-known but more convenient parking options or the best lounges.
- Potential Savings: Due to their industry connections and volume of bookings, agents can sometimes secure better rates than individuals booking directly.
- Troubleshooting: If issues arise with an extra service e.g., a car hire problem or an airport transfer no-show, the agent acts as your point of contact and can assist in resolving the issue, saving you stress and time.
- Award-Winning Service: Their claim of offering “award-winning service” for holiday extras suggests a commitment to quality and customer satisfaction in this area. While specific awards aren’t listed, it implies recognition within the industry.
By offering these “Holiday Extras,” Experienceitnowtravel.co.uk positions itself as a one-stop shop for complete travel planning. This holistic approach enhances convenience for the customer and reinforces their role as a comprehensive travel partner, ensuring all aspects of the journey are considered and arranged seamlessly. Nurturingbynature.co.uk Reviews
Homeworking Model: Expanding Reach and Personal Service
Experienceitnowtravel.co.uk’s adoption of a homeworking model is a strategic move that significantly impacts their operational capacity, customer reach, and service delivery.
This model allows for flexibility and scalability while maintaining a personalized approach.
Growth and Reach Through Homeworkers
The website states: “In 2024, we welcomed over 80 homeworkers across the UK, helping us deliver even better service to our customers.” This rapid expansion through remote agents is noteworthy:
- National Coverage: With homeworkers across the UK, Experience It Now Travel can serve customers far beyond their physical shop locations in Sussex. This broadens their potential client base significantly.
- Increased Capacity: Eighty additional agents dramatically increase their capacity to handle inquiries and bookings, especially during peak travel seasons, without the overhead of opening more physical branches.
- Local Expertise: Homeworkers often operate from their local areas, potentially bringing specific regional knowledge or insights to their customer interactions.
- Flexibility: The homeworking model offers agents flexibility, which can translate into more responsive and available service hours for customers.
Benefits of the Homeworking Model for Customers
For customers, the homeworking model can translate into several benefits:
- Personalized Service, Remotely: Customers still get the personalized attention and expert advice of a dedicated travel agent, but can access it from the comfort of their homes, often via phone, email, or video call. This bridges the gap between purely online self-service and traditional in-store visits.
- Convenience: No need to travel to a physical shop. consultations can happen at a time and place convenient for the customer.
- Dedicated Agent: Customers often work with the same homeworker for their bookings, fostering a stronger relationship and continuity of service. This can lead to agents understanding their clients’ preferences over time.
- Efficiency: Remote agents can often be more efficient in managing inquiries and bookings due to streamlined digital tools and less physical overhead.
Becoming a Homeworker: A Business Opportunity
The website also prominently features a “Become a Homeworker” section, indicating they are actively recruiting. This suggests a robust support system for their agents, which indirectly benefits customers. A well-supported and knowledgeable agent workforce typically leads to better customer outcomes. Cbwmoving.com Reviews
- Training and Resources: Presumably, they provide comprehensive training and access to booking systems and supplier relationships through their affiliation with Hays Travel Independent Group.
- Independent Yet Supported: The model allows agents to run their own business under the Experience It Now Travel brand, benefiting from its reputation, marketing, and financial protection.
The homeworking model is a growing trend in the travel industry, with companies like Hays Travel leading the way. A 2023 report by the Travel Weekly found that homeworking travel agent networks have seen a surge in popularity, growing by over 30% in the last two years in the UK, due to their ability to offer both flexibility for agents and personalized service for clients. By embracing this model, Experienceitnowtravel.co.uk positions itself as a modern and adaptable travel provider, capable of delivering high-quality, personalized service on a national scale.
Comparison with Online Travel Agencies OTAs: The Value of Human Expertise
The OTA Model: Convenience at a Price
OTAs excel in:
- Breadth of Choice: They aggregate millions of flights, hotels, and car rentals globally, offering immense choice.
- Self-Service: Users can compare prices, read reviews, and book independently 24/7.
- Price Comparison: Tools often allow for quick price comparisons across different airlines and hotels.
However, where OTAs often fall short is in:
- Personalized Advice: The automated nature means there’s little to no human guidance tailored to individual needs or preferences.
- Complex Itineraries: Booking multi-stop, complex, or unusual trips can be cumbersome and prone to errors.
- Problem Resolution: When things go wrong e.g., flight cancellations, hotel issues, travel disruptions, customer service is often automated, slow, or difficult to access, leading to significant frustration. Users frequently report long wait times and unhelpful responses.
- Hidden Costs/Inclusions: While initial prices might seem low, additional fees or what’s not included e.g., transfers, specific excursions can add up.
The Experienceitnowtravel.co.uk Advantage: Human-Powered Solutions
Experienceitnowtravel.co.uk positions itself as a strong alternative by offering what OTAs often lack:
- Expert Knowledge and Recommendations:
- Tailored Itineraries: Instead of generic search results, an agent can craft a holiday that perfectly matches your desires, budget, and travel style. They can recommend destinations, hotels, and activities based on their experience and your specific needs e.g., “best family resort with a kids’ club,” “quietest beach for a honeymoon,” “safari options within a specific budget”.
- “Limitless knowledge & wisdom”: As highlighted in testimonials, agents bring invaluable insights, anticipating potential issues or suggesting improvements you might not consider.
- Stress-Free Booking and Problem Solving:
- Advocacy and Support: If a flight is delayed, a hotel has issues, or unforeseen circumstances disrupt your trip, your agent acts as your advocate. They handle the communication with suppliers, re-bookings, and problem-solving, saving you immense stress and time. Lesley Dennett’s testimonial, “Knowing you can contact her or colleagues any time is a great comfort I will never book online again,” perfectly encapsulates this benefit.
- “Book without the stress”: This promise on their homepage directly addresses a common pain point of online booking.
- Value-Added Services and Exclusive Deals:
- Access to Deals: Through the Hays Travel Independent Group, they can access exclusive deals and perks like the “lounge access as a little extra” mentioned in a testimonial that might not be available to the general public or on OTA platforms.
- Holiday Extras: Consolidating all your bookings, from flights to airport parking and transfers, with one point of contact.
- Personal Connection and Trust:
- Human Relationship: Building a relationship with a dedicated agent creates a sense of trust and continuity. They get to know your preferences over time.
- Accountability: Knowing there’s a human being accountable for your booking provides a greater sense of security than a faceless online platform.
- Financial Protection: Their clear ABTA and ATOL protection provides vital reassurance that your money is safe, a critical factor for peace of mind.
A 2023 study by Skift and Oracle found that 80% of travelers believe that personalized service significantly enhances their travel experience, and 72% would pay more for it. While OTAs might seem cheaper on the surface, the value provided by an independent travel agent like Experienceitnowtravel.co.uk in terms of personalized advice, problem resolution, and peace of mind can often outweigh any perceived cost savings, especially for significant or complex travel plans. They offer a tailored, human-centric approach that aims to deliver not just a booking, but a truly enjoyable and stress-free holiday experience. Romseymedicalpractice.co.uk Reviews
Ethical Travel and Considerations: A Responsible Approach
While Experienceitnowtravel.co.uk focuses on providing excellent travel experiences, it’s also important to consider travel through a responsible and ethical lens.
For any travel, whether booked through an agent or independently, aligning with Islamic principles of responsibility, moderation, and environmental consciousness is key.
Promoting Responsible Tourism Practices
Travel can have significant impacts, both positive and negative, on local communities and environments.
While not explicitly detailed on their site, an ethical travel agency should ideally:
- Support Local Economies: Encourage booking accommodations, tours, and activities that directly benefit local communities rather than solely large international chains. This means recommending locally owned businesses and promoting genuine cultural immersion.
- Environmental Stewardship: Promote travel options that minimize environmental impact. This could involve:
- Discouraging excessive consumption or waste.
- Highlighting destinations with strong conservation efforts.
- Advising on respectful interactions with wildlife and natural habitats.
- Encouraging efficient use of resources water, energy during travel.
- Cultural Sensitivity: Advise travelers on appropriate dress codes, customs, and behaviors in different cultural contexts. For example, understanding the importance of modesty in certain regions.
- Animal Welfare: Ensure that any animal-related excursions e.g., safaris, elephant sanctuaries adhere to the highest ethical standards, focusing on conservation and welfare rather than exploitative entertainment. This means avoiding attractions that involve animal riding, forced performances, or direct contact that stresses animals.
Avoiding Immodest or Forbidden Entertainment
As a responsible travel agency, it is crucial to steer clear of promoting or facilitating any activities that contradict Islamic teachings regarding modesty, appropriate conduct, and avoidance of forbidden practices. This includes: Evolvepsychology.org Reviews
- Avoiding Venues with Immoral Behavior: Not recommending or booking accommodations or activities in areas known for promiscuity, excessive alcohol consumption, or other immoral behaviors.
- No Promotion of Podcast or Entertainment with Questionable Content: While podcast is widespread, an ethical approach would avoid recommending concerts, festivals, or venues that primarily feature podcast with vulgar lyrics, immodest performances, or themes contrary to Islamic values. Instead, encourage cultural experiences focused on heritage, art, and traditional forms of expression that are respectful and uplifting.
- Discouraging Gambling or Riba-based Activities: Ensure that no aspects of the travel package involve gambling e.g., casino visits or interest-based financial transactions Riba beyond essential, unavoidable operational costs.
- Promoting Halal Options: Where possible, especially in destinations with significant Muslim populations, they could assist in finding halal food options or prayer facilities, enhancing the travel experience for Muslim clients.
Better Alternatives for Ethical Travel
Instead of focusing on potentially questionable entertainment, a responsible travel agent can guide clients towards enriching and permissible alternatives:
- Cultural Immersion: Suggesting visits to historical sites, museums, art galleries, and architectural marvels.
- Educational Experiences: Encouraging participation in cooking classes focusing on local cuisine, language lessons, or workshops on traditional crafts.
- Volunteer Tourism Voluntourism: If appropriate, directing clients to opportunities that allow them to contribute positively to local communities or environmental projects provided these projects are genuinely beneficial and not exploitative.
- Family-Focused Activities: Recommending wholesome, family-friendly attractions and activities that foster bonding and create positive memories without compromising values.
- Spiritual Journeys: For Muslim travelers, assisting with arrangements for Umrah or other forms of religious tourism, which offer profound spiritual benefits.
By integrating these considerations into their recommendations, Experienceitnowtravel.co.uk can not only provide exceptional travel services but also empower their clients to make responsible choices that align with ethical and spiritual values, ensuring their journeys are not just enjoyable but also meaningful and permissible.
The Future of Experience It Now Travel: Growth and Adaptability
Experienceitnowtravel.co.uk appears to be on a growth trajectory, as evidenced by their expansion of homeworkers and their strategic affiliation with Hays Travel Independent Group.
Their future success will hinge on their ability to continue adapting to market demands, leveraging technology, and maintaining their core value proposition of personalized service.
Sustaining Growth in a Competitive Market
The travel industry is dynamic and highly competitive. Tollwayr.com Reviews
For Experience It Now Travel to sustain its growth, it will need to:
- Continue Investing in Talent: Their success is clearly tied to their agents. Ongoing training, support, and incentivization for their homeworkers and in-store staff will be crucial to maintain high service standards and agent retention.
- Leverage Technology Smartly: While emphasizing human touch, integrating efficient booking systems, CRM Customer Relationship Management tools, and communication platforms can enhance operational efficiency without compromising personalization. For instance, using virtual consultation tools could extend their reach even further.
- Strengthen Niche Specializations: Continuing to build expertise in areas like cruises, long-haul, and weddings can solidify their position as go-to experts in these segments, attracting clients specifically seeking those types of trips.
The Role of Independent Travel Agents
In an age dominated by vast online platforms, independent travel agents like Experience It Now Travel continue to hold a vital place. Their value proposition lies in:
- Complexity and Customization: For intricate itineraries, bespoke travel, or trips with specific requirements e.g., accessible travel, multi-generational family holidays, the expertise of a human agent is often irreplaceable.
- Problem Resolution: The assurance that there’s a dedicated person to call if things go wrong is a major draw, especially for high-value or long-duration trips. This “safety net” provides peace of mind.
- Time-Saving: Outsourcing the research, planning, and booking logistics to an expert saves consumers valuable time and reduces stress.
- Expert Insights: Agents provide insider tips, destination knowledge, and recommendations that go beyond what a typical search engine can offer.
According to a 2023 report by the American Society of Travel Advisors ASTA, 82% of travelers who use a travel advisor report being more satisfied with their trip compared to those who book independently. Furthermore, 63% of travelers believe that using a travel advisor saves them money or provides better value despite any potential booking fees. This data underscores the enduring and growing relevance of the human element in travel planning.
Experienceitnowtravel.co.uk’s model, combining traditional shopfronts with a widespread homeworking network and leveraging the support of a major group like Hays Travel, positions them well for continued success.
By focusing on personalized service, financial protection, and a diverse range of holiday options, they are well-equipped to cater to travelers who value expertise and peace of mind above all else. Grademobile.co.uk Reviews
Frequently Asked Questions
Is Experienceitnowtravel.co.uk a legitimate travel agency?
Yes, based on the website’s information, Experienceitnowtravel.co.uk appears to be a legitimate, family-run independent travel agency.
They have physical shops in Sussex, are members of ABTA, and are affiliated with the Hays Travel Independent Group.
What types of holidays does Experienceitnowtravel.co.uk specialize in?
Experienceitnowtravel.co.uk specializes in cruises, long-haul holidays, and weddings & honeymoons.
They also offer a wide range of other holiday types including all-inclusive, city breaks, Disney breaks, family holidays, luxury tours, UK breaks, and general tours.
What are the payment options available with Experienceitnowtravel.co.uk?
Experienceitnowtravel.co.uk offers flexible payment options including low deposit payments as low as £99 per person and installment plans, allowing customers to spread the cost of their holiday through monthly payments. Keys-shop.in Reviews
Is my money protected when booking with Experienceitnowtravel.co.uk?
Yes, your money is protected.
Experienceitnowtravel.co.uk is a member of ABTA, and all package and Flight-Plus holidays they sell are covered by the ATOL scheme, protecting your money if the supplier fails.
They advise asking about protection for other services like hotels or flights booked on their own.
How can I contact Experienceitnowtravel.co.uk?
You can contact Experienceitnowtravel.co.uk by telephone at 0300 124 7000 or by email at [email protected].
They also have physical branches in Peacehaven, Eastbourne, and Seaford. Embroideryday.com Reviews
Does Experienceitnowtravel.co.uk offer holiday extras?
Yes, they offer a range of holiday extras to enhance your trip.
These include airport parking, airport hotels, airport lounge passes, car hire, airport transfers, and specific attraction tickets like those for Florida.
How many homeworkers does Experienceitnowtravel.co.uk have?
As of 2024, Experienceitnowtravel.co.uk has welcomed over 80 homeworkers across the UK, significantly expanding their reach and service capacity.
What is the benefit of booking with an independent travel agent like Experienceitnowtravel.co.uk compared to an OTA?
Booking with Experienceitnowtravel.co.uk offers personalized service, expert advice, tailored itinerary planning, and a dedicated point of contact for problem resolution.
They can also access exclusive deals and provide financial protection, which often goes beyond what a typical OTA offers.
Are the testimonials on Experienceitnowtravel.co.uk genuine?
The testimonials provided on their website include specific customer names and dates of experience, which suggests they are genuine accounts from past clients.
They consistently praise the staff’s professionalism, knowledge, and personalized service.
Does Experienceitnowtravel.co.uk cater to specific family holiday needs?
Yes, they offer dedicated “Family Holidays” and “Disney Breaks,” indicating they can tailor trips to suit the needs of families with children, potentially including specific accommodations, activities, and child-friendly options.
Can Experienceitnowtravel.co.uk help with destination weddings?
Yes, weddings and honeymoons are one of their specializations.
They can assist with planning and booking destination weddings, coordinating logistics for couples getting married abroad.
What is the significance of being part of the Hays Travel Independent Group?
Being part of the Hays Travel Independent Group allows Experienceitnowtravel.co.uk to offer more choices and exclusive deals due to the collective buying power and network of a larger travel entity, while maintaining their independent, personalized service.
Does Experienceitnowtravel.co.uk have a physical presence?
Yes, Experienceitnowtravel.co.uk operates three physical travel shops located in Peacehaven, Eastbourne, and Seaford in Sussex.
Can I book a last-minute holiday with Experienceitnowtravel.co.uk?
While not explicitly stated, as a travel agency, they likely can assist with last-minute bookings.
However, for best availability and pricing, booking in advance is generally recommended, especially for specialized holidays.
How experienced are the travel agents at Experienceitnowtravel.co.uk?
Testimonials highlight agents like Tracey, who has “career in the travel industry… well earned over the years,” suggesting a team with significant experience and “limitless knowledge & wisdom.”
What kind of “exclusive deals” can Experienceitnowtravel.co.uk offer?
While specifics aren’t listed, their affiliation with the Hays Travel Independent Group suggests they can access special rates, bundled packages, and potential perks or upgrades not always available to the general public, as implied by a testimonial mentioning “lounge access as a little extra.”
Does Experienceitnowtravel.co.uk offer travel insurance?
The website doesn’t explicitly mention travel insurance as a direct offering in their “Holiday Extras.” However, as a professional travel agency, they would typically advise clients on the importance of travel insurance and may be able to recommend reputable providers or assist with incorporating it into a package.
What is their approach to customer pressure during booking?
One testimonial explicitly states, “made you feel you were under no pressure,” indicating their approach is consultative and focused on finding the right holiday for the customer without aggressive sales tactics.
Can I book a UK break through Experienceitnowtravel.co.uk?
Yes, UK Breaks are listed as one of the holiday types they offer, providing options for domestic travel and exploration within the United Kingdom.
How does Experienceitnowtravel.co.uk handle privacy and data security?
The website includes links to a “Privacy Policy,” which indicates they adhere to regulations regarding the collection, use, and protection of customer data.
This is standard for reputable businesses to ensure user privacy and security.
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