expresswater.com FAQ

What types of water filtration systems does Expresswater.com offer?

Expresswater.com primarily offers two main types of water filtration systems: Reverse Osmosis (RO) systems for purified drinking water and Whole House water filtration systems for comprehensive water treatment throughout the entire home.

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Expresswater.com vs. Competitors

They also sell a wide range of replacement filter sets for both system types.

Are Expresswater.com’s Reverse Osmosis systems NSF certified?

Yes, Expresswater.com explicitly states on its homepage that their RO5DX and RO10DX Reverse Osmosis Systems are NSF Certified. Expresswater.com vs. Competitors

This certification from NSF International indicates that these specific systems meet strict public health standards for performance and material safety.

What contaminants do Expresswater.com RO systems remove?

Expresswater.com claims that their RO systems can reduce “up to 99.99% of 158 impurities and Total Dissolved Solids (TDS).” This includes a broad spectrum of contaminants, which typically encompasses heavy metals, chlorine, fluoride, pesticides, and various dissolved solids.

Does Expresswater.com offer systems for specific water problems like hard water or iron?

Yes, Expresswater.com offers specialized Whole House systems designed to address specific water issues.

These include “Anti-Scale” systems for hard water, “Heavy Metals” systems, and “Iron & Manganese” systems, in addition to general “Essential” and “Ultimate Protection” options.

What is the price range for Expresswater.com products?

The pricing for Expresswater.com products varies depending on the system type and complexity. Expresswater.com Pricing

Countertop RO systems can start around $100-$150 (especially on sale), under-sink RO systems typically range from $180-$350, and 3-stage deluxe Whole House systems can go from $450 up to $550. Filter sets range from $30 to $190.

Is there a free trial for Expresswater.com products or services?

No, based on the information available on Expresswater.com’s homepage, there is no indication of a “free trial” offer for their water filtration systems or filter sets.

Products are sold as one-time purchases, with clear upfront pricing.

How do I contact Expresswater.com customer service?

You can contact Expresswater.com customer service via their prominently displayed toll-free number: (800) 992-8876. They also likely offer other contact methods such as email or a contact form, usually found on a dedicated “Contact Us” page.

Does Expresswater.com have a blog or educational resources?

Yes, Expresswater.com features a “News & Education” blog that offers informative articles and insights into water filtration. How to Cancel Expresswater.com Free Trial

They also have an extensive FAQ section and a “Which System Is Right For You?” quiz to help educate customers.

Can I buy replacement filters for my Expresswater.com system?

Yes, Expresswater.com offers a comprehensive selection of replacement filter sets for all their Reverse Osmosis and Whole House water filtration systems.

These filter sets are categorized by system type and specific filtration needs (e.g., alkaline, UV, deionization, heavy metals).

Does Expresswater.com have sales or discount codes?

Yes, Expresswater.com actively features sales and promotions.

As seen on their homepage, they promote a “Spring Sale!” with a discount code, indicating that customers can often find opportunities for savings. How to Cancel Expresswater.com Subscription (If Applicable)

How quickly do Expresswater.com products ship?

While specific shipping times are not detailed on the homepage, legitimate e-commerce sites like Expresswater.com typically provide shipping information (including costs and estimated delivery times) during the checkout process or on a dedicated shipping policy page.

What is the warranty on Expresswater.com products?

Details about the warranty on Expresswater.com products would typically be found in their terms and conditions, FAQ, or on individual product pages.

Reputable companies usually offer warranties against manufacturing defects for their water filtration systems.

Can I return a product to Expresswater.com if I’m not satisfied?

Like most legitimate online retailers, Expresswater.com is expected to have a return policy.

Specific details on eligibility, return window, and any associated fees would be outlined on their dedicated return policy page, usually accessible from the website’s footer or FAQ. Is Expresswater.com a Scam?

Does Expresswater.com offer installation services?

The website’s focus implies DIY installation for many of their systems, particularly the under-sink and countertop units.

For larger Whole House systems, professional installation might be recommended or necessary, though this information would typically be detailed on product pages or in the FAQ.

Are Expresswater.com’s whole house filters effective against all contaminants?

Expresswater.com offers various whole house filter systems, each designed to target specific contaminants (e.g., heavy metals, anti-scale, iron & manganese). While they offer “Ultimate Protection” systems, the effectiveness against “all” contaminants would depend on the specific incoming water quality and the system’s design.

Reviewing the “What We Remove” page for each system is essential.

Can I manage my Expresswater.com orders online?

Yes, Expresswater.com provides an “Account Details” link on its homepage, where customers can log in to manage their orders, track shipments, view purchase history, and update their personal information. Is Expresswater.com Legit?

Does Expresswater.com partner with any charities?

Yes, Expresswater.com mentions a partnership with “charity: water” on its homepage, indicating a commitment to corporate social responsibility and helping to provide clean, safe water globally.

What is the typical lifespan of Expresswater.com filters?

The lifespan of Expresswater.com filters varies significantly depending on the filter type, water quality, and usage.

Replacement filter sets have specific recommendations, which are usually found on the product pages or in the accompanying manuals.

Regular replacement is crucial for optimal performance.

Do Expresswater.com systems add beneficial minerals back to the water?

Expresswater.com offers specific “Alkaline RO System” models and “Remineralization” features (e.g., with the Model 6 – 600GPD Tankless RO System). These systems are designed to reintroduce beneficial minerals into the water after the reverse osmosis process, which can improve taste and pH balance. Does Expresswater.com Work?

Is Expresswater.com available outside of the United States?

While the website is in English (United States) and uses USD pricing, information on international shipping or availability outside the US is not explicitly stated on the homepage.

Customers outside the US would need to contact their customer service directly to inquire about international shipping options.