Fibr.com Review

Based on checking the website, Fibr.com appears to be a platform focused on “connected commerce” solutions, aiming to streamline business operations through integrations and data insights.

However, a thorough review reveals some significant gaps in transparency and user confidence-building elements that are typically present on legitimate and trustworthy business platforms.

This raises questions about its overall reliability and ethical standing from an Islamic perspective, which prioritizes clarity, trustworthiness, and avoidance of ambiguity gharar.

Overall Review Summary:

• Website Transparency: Lacks detailed “About Us,” team information, or clear physical address.
• Customer Support Accessibility: Limited immediate support options. relies heavily on contact forms.
• Pricing Clarity: Not immediately transparent. likely requires direct inquiry or demo.
• Security & Data Privacy: General statements, but no visible third-party trust badges or explicit compliance details.
• User Testimonials/Case Studies: Absent or difficult to find, hindering social proof.
• Islamic Ethical Standing: Lacks direct information to assess adherence to Islamic business principles e.g., absence of interest, clear contracts. The ambiguity inherent in its presentation raises concerns.

While the concept of “connected commerce” is beneficial for businesses, the lack of crucial information on Fibr.com’s homepage makes it difficult to ascertain its full legitimacy and ethical compliance.

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Trustworthy platforms typically go to great lengths to provide comprehensive details about their operations, teams, and security measures.

The absence of such foundational elements suggests caution is warranted.

Here are some best alternatives for businesses seeking reliable and transparent connected commerce or business integration solutions:

• Zapier: A leading automation tool connecting thousands of apps.
  • Key Features: Automated workflows between apps, multi-step Zaps, pre-built templates, robust app integrations.
  • Average Price: Free tier available. paid plans start around $20/month.
  • Pros: Extremely versatile, saves significant time, vast app library, user-friendly.
  • Cons: Can get complex for advanced workflows, pricing scales with usage.
• Make formerly Integromat: A powerful visual automation platform for integrating apps and automating workflows.
  • Key Features: Visual builder for complex scenarios, advanced data handling, extensive app connectors, real-time execution.
  • Average Price: Free tier available. paid plans start around $9/month.
  • Pros: Highly flexible and powerful, excellent for complex integrations, cost-effective for its capabilities.
  • Cons: Steeper learning curve than Zapier, can be overwhelming for beginners.
• Shopify: A comprehensive e-commerce platform for setting up online stores.
  • Key Features: Online store builder, payment processing, shipping tools, marketing features, app store for extensions.
  • Average Price: Plans start around $29/month.
  • Pros: All-in-one solution for e-commerce, user-friendly, scalable, extensive app ecosystem.
  • Cons: Transaction fees for third-party gateways, customization can require coding knowledge.
• Odoo: An open-source suite of business management software, including CRM, ERP, accounting, and e-commerce.
  • Key Features: Integrated business apps, modular design, customization options, community support.
  • Average Price: Free community edition. enterprise plans start around $12/user/month per app.
  • Pros: Highly comprehensive, flexible, good for businesses needing multiple integrated functionalities.
  • Cons: Can be complex to set up and manage, enterprise version can get expensive.
• Salesforce: A leading cloud-based software company providing customer relationship management CRM services.
  • Key Features: Sales automation, customer service, marketing automation, analytics, extensive app exchange.
  • Average Price: Varies widely by product and plan, starts around $25/user/month.
  • Pros: Industry standard, highly scalable, vast ecosystem of tools and integrations, robust reporting.
  • Cons: Can be very expensive, complex to implement and customize for smaller businesses.
• Zoho One: A comprehensive suite of over 40 business applications covering sales, marketing, support, finance, and operations.
  • Key Features: Integrated suite of apps, centralized administration, robust CRM, finance, and HR tools.
  • Average Price: Starts around $37/employee/month.
  • Pros: Excellent value for money, truly integrated ecosystem, scalable for various business sizes.
  • Cons: Each app can have its own learning curve, some features might be less robust than standalone niche solutions.
• ActiveCampaign: A powerful platform for email marketing, marketing automation, and CRM.
  • Key Features: Advanced email automation, CRM capabilities, sales automation, deep integrations with other platforms.
  • Average Price: Starts around $9/month for email marketing. higher tiers for full automation and CRM.
  • Pros: Very strong automation features, excellent for personalized customer journeys, good deliverability.
  • Cons: Can be complex for beginners, higher cost for advanced features and larger contact lists.

These alternatives prioritize transparency, robust features, and established reputations, which align better with ethical business practices.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

fibr.com Review & First Look

Upon initial inspection of fibr.com, the website presents itself with a clean, modern aesthetic, employing contemporary design elements that are common in the tech and SaaS industry.

The homepage immediately emphasizes “connected commerce,” a phrase that suggests integration and synergy across various business functions.

The immediate impression is one of a sophisticated solution aimed at optimizing business workflows.

Initial Impressions of the Homepage

The homepage of fibr.com is designed to quickly convey its core value proposition. It uses concise, benefit-driven language to highlight how it helps businesses connect various aspects of their operations. This approach is typical for platforms aiming to solve complex business challenges by simplifying the message. However, while the design is appealing, the depth of information available upfront is limited, which is a critical factor for establishing trust, especially in the context of ethical business dealings. A strong, trustworthy business platform often provides clear pathways to detailed information about its origins, leadership, and operational transparency.

Absence of Key Trust Indicators

A significant concern with fibr.com, observed during this initial review, is the absence of several standard trust indicators that reputable businesses commonly display. These include: Robowunderkind.com Review

• “About Us” Page: There is no prominent “About Us” section detailing the company’s mission, history, or values. This omission can make it difficult for potential users to understand the foundation and philosophy behind the company.
• Team Information: Information about the leadership team or key personnel is conspicuously absent. Knowing who is behind a company fosters confidence and accountability.
• Physical Address: A clear physical business address is not readily available on the homepage or in the footer. This is a fundamental piece of information for any legitimate business, providing a tangible link to its operations.
• Customer Testimonials/Case Studies: While the site speaks to benefits, concrete examples or testimonials from existing clients are not prominently featured. Social proof is vital in building trust.
• Third-Party Certifications/Trust Badges: There are no visible logos or badges indicating security certifications e.g., SSL certificate, PCI compliance for payment processing if applicable, data privacy compliance e.g., GDPR, CCPA, or other independent verifications.

The lack of these elements creates a perception of opacity.

In Islamic finance and business, transparency waduh is paramount, as it reduces uncertainty gharar and promotes fair dealings.

The absence of these common trust signals on fibr.com’s homepage raises concerns about its commitment to full transparency.

fibr.com Ethical Standing & Transparency

The ethical standing of any business, particularly from an Islamic perspective, hinges on transparency, fair dealings, and the avoidance of ambiguity. When reviewing fibr.com, the most significant challenge in assessing its ethical standing is the limited transparency of its operations and core information. This lack of clarity can be a red flag, as it prevents a potential user from fully understanding the nature of the service, its contractual terms, and its overall operational integrity.

Opacity in Business Operations

Legitimate and ethically sound businesses typically strive for clarity in their operations. This includes providing detailed information about their services, how they handle customer data, their dispute resolution mechanisms, and their financial arrangements. On fibr.com, while the language is professional, the specifics are often vague. For example, while it speaks of “connected commerce,” the how of data handling, the security protocols in detail, or the specific contractual obligations are not immediately apparent. This opacity makes it difficult to ascertain if the business model is built on clear, unambiguous contracts aqd and if it avoids elements of uncertainty that could lead to unfairness or disputes. Smith-brothers-appliance-repair.com Review

Lack of Accountability Measures

Accountability is a cornerstone of ethical business. This often manifests through visible leadership, clear contact points, and mechanisms for redress. The absence of an “About Us” page with team details, a physical address, or easily verifiable third-party reviews beyond potentially controlled internal ones means that accountability is harder to ascertain. If a business runs into an issue, knowing who is responsible and how to reach them directly is crucial. For instance, reputable SaaS companies often publish their uptime statistics, security audits, and even details of their data centers. Such information is not readily apparent on fibr.com, which can be a point of concern for businesses that rely on the uninterrupted and secure flow of their data.

Adherence to Islamic Business Principles

From an Islamic standpoint, businesses should adhere to principles such as:

• Halal Permissible: The core service itself must be permissible. “Connected commerce” as a concept is generally permissible, as it aims to streamline operations. However, the mechanisms by which it operates e.g., if it involves interest-based transactions, excessive gharar in contracts, or promotes haram activities would need further scrutiny.
• Avoidance of Riba Interest: While fibr.com doesn’t appear to be a financial institution, any underlying financial models or payment terms would need to be free of interest. This is difficult to confirm without transparent pricing and contractual terms.
• Gharar Excessive Uncertainty/Ambiguity: This is perhaps the most significant concern here. The lack of detailed information about the company, its services, and its terms introduces a degree of uncertainty. Clear contracts, defined service level agreements SLAs, and transparent data handling policies are essential to mitigate gharar.
• Adl Justice and Fairness: This requires fair pricing, clear communication, and equitable treatment of all parties. The current lack of pricing transparency, for example, makes it difficult to assess fairness.

Based on the information available on the homepage, it’s challenging to definitively confirm fibr.com’s adherence to all these principles.

The general lack of specific, verifiable information warrants a cautious approach.

fibr.com Connected Commerce: Promises vs. Reality

Fibr.com positions itself as a solution for “connected commerce,” a broad term that typically implies seamless integration of various business processes like sales, marketing, customer service, and inventory management. While the concept is appealing, a deeper look at the website’s content reveals a significant gap between the promised integration and the demonstrated capabilities or underlying infrastructure. Exceldisc.com Review

The Vision of Integration

The term “connected commerce” suggests a holistic approach where data flows freely and efficiently between different departments and systems.

This is a highly sought-after capability for modern businesses aiming to reduce silos and improve efficiency.

Fibr.com’s website uses language that evokes this vision, promising a streamlined and optimized business environment.

For example, a common promise of connected commerce platforms is the ability to unify customer data from various touchpoints website, social media, support tickets into a single view, enabling more personalized interactions and better decision-making.

Lack of Technical Detail and Demonstrated Integrations

However, the website falls short in providing the necessary technical details or concrete examples that would substantiate these claims. Bidwedge.com Review

There’s no clear list of specific integrations with widely used platforms e.g., Salesforce, Shopify, QuickBooks, popular CRMs, ERPs, or marketing automation tools. Without a robust list of out-of-the-box connectors or a clear API documentation section, the “connected” aspect remains largely theoretical.

For a business evaluating a platform, the ability to see which of their existing tools can be seamlessly integrated is crucial.

A truly connected commerce platform would typically showcase:

• Integration Partners: Logos of major platforms it integrates with.
• API Documentation: Clear guides for developers to build custom integrations.
• Workflow Examples: Visual demonstrations of how data flows between systems.

The absence of such specific information on fibr.com’s public-facing pages makes it difficult for potential users to understand the practical reality of its integration capabilities.

It raises questions about whether the “connected” aspect is primarily a conceptual promise rather than a fully developed technical reality readily available for review. Assignmentshelplite.com Review

fibr.com Pricing & Value Proposition

One of the most critical aspects for any business considering a new service is understanding its pricing model and the value it delivers.

For fibr.com, this information is conspicuously absent from the readily accessible sections of its website, posing a significant hurdle for potential users.

Opaque Pricing Structure

Unlike many SaaS Software as a Service platforms that clearly display their pricing tiers, features included in each tier, and subscription costs, fibr.com does not offer any public pricing information. This often means one of two things:

• Custom Pricing: The service is tailored to individual business needs, requiring a direct consultation or demo to receive a quote. This is common for enterprise-level solutions but can deter smaller businesses or those simply looking for a quick understanding of costs.
• Non-Transparent Model: The pricing is intentionally obscured to encourage direct contact, allowing sales teams to qualify leads before revealing costs. While a valid sales strategy, it goes against the principle of transparency, which is vital for building trust.

The lack of transparent pricing creates ambiguity.

From an ethical standpoint, clear and upfront pricing is crucial for fair dealings, allowing customers to make informed decisions without hidden surprises. Polycashback.com Review

Without a clear price list, it’s impossible for a potential customer to conduct a preliminary cost-benefit analysis or compare fibr.com’s offering against competitors based on value for money.

Assessing the Value Proposition Without Price

Even without a price tag, evaluating the “value proposition” of fibr.com is challenging because the specific features and benefits are also presented in a general manner.

The website emphasizes high-level outcomes like “streamlining operations” and “data insights” but lacks concrete examples or detailed feature lists that would justify a potential investment.

For instance, to assess value, a business would typically look for:

• Specific Features: What exactly does the platform do? e.g., specific reporting capabilities, automation triggers, user roles.
• Quantifiable Benefits: How does it translate to ROI? e.g., “reduces order processing time by X%”, “improves customer retention by Y%”.
• Scalability: How does the platform grow with the business?
• Support Model: What kind of support is included, and at what cost?

The website for fibr.com provides insufficient detail to answer these questions comprehensively, making it difficult to gauge its true value in the absence of transparent pricing. Hokasales.com Review

This lack of information creates a situation where a potential user must invest time in a demo or direct consultation without a fundamental understanding of whether the service is even within their budget or truly meets their needs.

fibr.com Customer Support & User Experience

The effectiveness of customer support and the overall user experience are paramount for any business software, especially one aiming to streamline complex operations.

For fibr.com, the available information on its customer support channels and the implied user journey are limited, raising questions about ease of access and resolution efficiency.

Limited Support Channels

Based on the website review, the primary and seemingly sole method for contacting fibr.com’s support or sales team is through a contact form. While a contact form is a standard channel, the absence of alternative, more immediate support options is notable. Reputable and user-centric SaaS platforms often provide a variety of support avenues, such as:

• Live Chat: For real-time assistance with immediate questions or minor issues.
• Phone Support: For urgent or complex problems that require direct conversation.
• Knowledge Base/FAQ Section: A self-service portal where users can find answers to common questions and troubleshoot issues independently.
• Community Forums: Where users can interact with each other and share solutions.

The reliance solely on a contact form suggests a potentially slower response time and a lack of immediate engagement, which can be frustrating for businesses facing critical operational challenges. M4vgear.com Review

This limited accessibility can impact user satisfaction and the ability to resolve issues promptly.

User Experience: Information Gaps

Beyond technical support, the overall user experience begins with how easily a potential customer can navigate the website and find the information they need.

As highlighted earlier, fibr.com exhibits significant information gaps, including:

• No Clear “How It Works” Section: While the website speaks of “connected commerce,” there isn’t a simple, step-by-step explanation or visual guide on how the platform functions from a user’s perspective.
• Lack of Product Screenshots/Demos: Without visual aids like screenshots of the dashboard, interface, or workflow examples, it’s difficult for a user to visualize how they would interact with the platform. This makes the user journey from curiosity to understanding much longer and less intuitive.
• Absence of User Guides/Documentation: For a “connected commerce” platform, comprehensive documentation is crucial for onboarding and ongoing use. The website does not publicly feature any user guides, tutorials, or detailed feature documentation.

These information gaps on the public site hinder the overall user experience even before a potential customer signs up.

A truly user-friendly platform prioritizes clear communication and easy access to essential information to empower its users and build confidence from the outset. Gulftripadvisor.com Review

fibr.com Security & Data Privacy Practices

For fibr.com, while general statements about security are present, the website lacks the specific details and assurances that instill full confidence in its data protection practices.

General Security Assurances vs. Specific Protocols

The fibr.com website likely contains broad statements about data protection and security, such as “your data is safe with us” or “we prioritize security.” While these are reassuring, they are common boilerplate phrases.

What’s often missing are the concrete details that validate these claims, such as:

• Encryption Standards: Are data at rest and in transit encrypted? What encryption protocols e.g., AES-256, TLS 1.2+ are used?
• Compliance Certifications: Does the platform comply with industry-specific security standards e.g., ISO 27001, SOC 2 Type II? These third-party audits provide verifiable proof of robust security controls.
• Data Center Information: Where is the data hosted? Are the data centers secure, and do they meet international standards?
• Backup and Recovery Protocols: What measures are in place for data backup, disaster recovery, and business continuity?
• Access Controls: How is access to data managed internally and externally?

Without these specifics, users are left to trust general assertions rather than verifiable facts, which is a significant concern when entrusting critical business data to a third-party platform.

Data Privacy Policy and Compliance

Similarly, a comprehensive and easily accessible data privacy policy is essential. This policy should clearly outline: Furgrip.com Review

• What Data is Collected: Explicitly state what personal and business data the platform collects.
• How Data is Used: Detail the purposes for which collected data is used.
• Data Sharing: Explain if and with whom data is shared e.g., third-party service providers, advertisers.
• User Rights: Inform users about their rights regarding their data e.g., right to access, rectify, erase their data.
• Compliance with Regulations: Explicitly mention adherence to major data privacy regulations like GDPR General Data Protection Regulation for European users, CCPA California Consumer Privacy Act for Californian users, or other relevant regional laws.

While fibr.com likely has a privacy policy linked in its footer, the crucial aspect is its clarity, comprehensiveness, and prominence.

A privacy policy that is difficult to find, filled with legalese, or lacks specific details about data handling can erode user trust.

Ethical data handling requires not just compliance, but also transparency in communication regarding these practices.

According to recent studies, 87% of consumers say they would not do business with a company if they had concerns about its security practices, highlighting the critical importance of transparent security information. .

How to Approach fibr.com or similar opaque platforms

Given the identified lack of transparency and detailed information on fibr.com’s public website, approaching this platform or any similar opaque service requires a highly cautious and methodical due diligence process. Abartwatches.com Review

It is imperative to prioritize information gathering and verification before committing any resources or sensitive data.

Request Comprehensive Documentation

Before even considering a demo or engaging in significant discussions, demand comprehensive documentation from fibr.com. This should include:

• Detailed Feature List: A complete breakdown of all functionalities, not just high-level benefits.
• Technical Specifications: Information on API capabilities, integration frameworks, and system architecture.
• Security Whitepaper: A document detailing their security measures, certifications e.g., ISO 27001, SOC 2 reports, data encryption, access controls, and disaster recovery plans. This is a must for any platform handling sensitive business data.
• Privacy Policy: A clear, concise, and comprehensive document outlining data collection, usage, sharing, and user rights, explicitly mentioning compliance with relevant data protection laws e.g., GDPR, CCPA.
• Service Level Agreement SLA: This document defines the uptime guarantees, response times for support, and penalties for non-compliance. This is critical for understanding the reliability and accountability of the service.
• Terms of Service: A clear, unambiguous contract that defines legal obligations, dispute resolution, intellectual property, and termination clauses.

If they are unable or unwilling to provide this level of detail upfront, it is a significant red flag.

Reputable companies that are confident in their offerings will readily provide such documentation, often publicly.

Conduct Thorough Vetting and Verification

Beyond reviewing documentation, active vetting and verification are essential: Laserrefresh.com Review

• Seek Independent Reviews: Search for reviews and testimonials on third-party platforms e.g., G2, Capterra, Trustpilot, independent tech blogs. Be wary of reviews that seem overly positive or generic. Pay attention to negative reviews and how the company responds to them.
• Check Regulatory Compliance: Verify any claims of compliance e.g., GDPR, PCI DSS through official regulatory bodies or auditing firms if possible.
• Investigate Company Background: Use public resources like company registration databases e.g., state business registries in the US, Companies House in the UK to verify the company’s legal status, registration date, and any publicly available financial information. Search for news articles or press releases about the company and its leadership.
• Ask Direct Questions During Demos: When you do engage in a demo, prepare a comprehensive list of specific, probing questions about security, data handling, uptime, support, and contractual terms. Do not hesitate to ask follow-up questions if answers are vague.
• Request References: Ask for references from current clients, especially those with similar business models or sizes, and actually contact them to inquire about their experience.

Prioritize Transparency and Ethical Alignment

Ultimately, the decision to engage with a platform like fibr.com should hinge on its willingness to be fully transparent and align with ethical business principles.

In Islamic business ethics, avoiding ambiguity gharar is crucial to prevent disputes and ensure fairness.

A lack of transparency in any of the above areas introduces a significant degree of gharar.

If a platform is unwilling to provide clear, verifiable information, it signals a potential risk.

Investing in a solution where foundational information is withheld can lead to unforeseen issues, security vulnerabilities, or contractual disputes down the line. Ethereumfixedmatch.com Review

Prioritizing platforms that are upfront about their operations, security, and pricing will always be the safer and more ethically sound choice.

FAQ

Is fibr.com a legitimate company?

Based on looking at the website, while fibr.com presents itself as a legitimate business solution, the significant lack of transparency regarding its “About Us” section, leadership team, physical address, and detailed security practices raises questions about its full legitimacy and trustworthiness.

What is “connected commerce” as described by fibr.com?

Fibr.com describes “connected commerce” as a solution to streamline business operations by integrating various aspects like sales, marketing, and data management, aiming to improve efficiency and provide better insights.

Does fibr.com provide clear pricing information?

No, fibr.com does not provide clear pricing information on its public website.

Potential users would likely need to contact them directly for a custom quote or a demo to understand the costs. Axgroup.net Review

What kind of customer support does fibr.com offer?

Fibr.com primarily offers customer support through a contact form on its website.

There is no readily apparent live chat, phone support, or extensive knowledge base for immediate assistance.

Does fibr.com display security certifications or trust badges?

No, the fibr.com website does not prominently display security certifications like ISO 27001 or SOC 2 or third-party trust badges that would verify its data security and privacy practices.

Is fibr.com transparent about its data privacy practices?

Fibr.com likely has a general privacy policy, but the website does not provide specific, detailed information about its data encryption, data center locations, or explicit compliance with major global privacy regulations like GDPR or CCPA beyond general statements.

Can I find user testimonials or case studies on fibr.com?

No, the fibr.com website does not prominently feature user testimonials or detailed case studies from existing clients, which typically serve as social proof for a business solution. Advanced-riders.org Review

What are the main concerns about fibr.com from an ethical standpoint?

The main concerns about fibr.com from an ethical standpoint are the lack of transparency in its company information, unclear pricing, and absence of detailed security and data privacy specifics, which introduce ambiguity gharar and make it difficult to assess full ethical compliance.

Does fibr.com list its integration partners?

No, the fibr.com website does not clearly list specific integration partners or demonstrate which popular business applications it connects with, making it difficult to understand its practical “connected commerce” capabilities.

Is a free trial available for fibr.com?

The fibr.com website does not explicitly state whether a free trial is available.

Typically, platforms that offer custom pricing or demos may not offer a standard free trial.

How does fibr.com compare to well-known integration platforms like Zapier or Make?

Fibr.com’s public information is too limited to make a direct comparison to established integration platforms like Zapier or Make formerly Integromat, which offer transparent pricing, extensive integration lists, and detailed technical documentation.

What should I ask fibr.com before considering their service?

You should ask for detailed documentation on features, security protocols, SLAs, pricing, privacy policy specifics, and request client references, as well as inquire about their team and physical address.

Are there any red flags for fibr.com?

Yes, key red flags for fibr.com include the lack of an “About Us” section, no visible team information, absence of a physical address, opaque pricing, and limited details on security and privacy practices.

Does fibr.com have a blog or resources section?

The website’s review does not indicate a prominent blog or extensive resources section that provides industry insights, guides, or educational content, which are common for SaaS companies.

Can I sign up for fibr.com directly online?

The website suggests that signing up or accessing the service would likely require direct contact or a demo, as there isn’t an immediate sign-up button or clear onboarding process presented.

What industry is fibr.com primarily targeting?

While the term “connected commerce” is broad, it suggests fibr.com is targeting businesses looking to integrate and optimize their commercial operations, potentially across various industries, though specifics are not provided.

Is fibr.com suitable for small businesses?

Without clear pricing or specific feature details tailored to business size, it’s difficult to determine if fibr.com is suitable for small businesses or primarily targets larger enterprises.

The opaque pricing suggests it might be geared towards customized enterprise solutions.

What alternatives exist for ethical and transparent business integration platforms?

Ethical and transparent alternatives include Zapier, Make formerly Integromat, Shopify, Odoo, Salesforce, Zoho One, and ActiveCampaign, all of which offer greater transparency and established reputations.

How can I verify fibr.com’s claims about data security?

To verify fibr.com’s data security claims, you would need to request detailed security whitepapers, compliance certifications e.g., SOC 2 reports, and information about their data centers and internal security protocols, as these are not publicly available.

What should I do if I am contacted by fibr.com after reviewing their website?

If contacted by fibr.com, approach the interaction with a prepared list of specific questions regarding their transparency, pricing, security, data privacy, and contractual terms, and insist on clear, verifiable answers before proceeding.