Flemingverandas.com Reviews

Based on checking the website Flemingverandas.com, it appears to be a legitimate business specializing in bespoke outdoor living solutions, including verandas, glass rooms, and awnings.

The site provides details on their product range, customer reviews, and various ways to engage with their services, such as booking appointments and requesting brochures.

They highlight their commitment to design, quality, integrity, and service, positioning themselves as a premium partner for enhancing outdoor spaces.

This kind of home improvement service can be a valuable addition to a property, providing comfort and utility, and aligns with the permissible aspects of trade and enhancing one’s living environment.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Flemingverandas.com Review & First Look

Upon initial review, Flemingverandas.com presents itself as a professional and well-structured website.

The immediate impression is one of quality and a focus on customer service, with clear calls to action like “Book an appointment” and “View our brochure” prominently displayed.

The site emphasizes “bespoke outdoor living,” suggesting a tailored approach to each project rather than a one-size-fits-all model.

Website Navigation and User Experience

The navigation on Flemingverandas.com is intuitive.

Key sections like “Design,” “Quality,” “Integrity,” and “Service” are clearly outlined, providing a good overview of their business philosophy. Paystubsnow.com Reviews

The product categories—Verandas, Glass Rooms, and Remote Awnings—are easily accessible, allowing users to quickly explore their offerings.

• Clean Layout: The site features a clean and modern design, with ample white space that makes content easy to read.
• High-Quality Imagery: High-resolution images of their installed products are used throughout, giving potential customers a clear visual of what to expect.
• Mobile Responsiveness: The website appears to be responsive, adapting well to different screen sizes, which is crucial for users browsing on mobile devices.

Initial Impressions of Service Offerings

Flemingverandas.com focuses on high-end, custom outdoor solutions.

They offer a range of products that are designed to integrate seamlessly with existing home architecture, enhancing both aesthetics and functionality.

• Customization: The emphasis on “bespoke” solutions suggests a strong focus on meeting individual customer requirements, which is a significant advantage for those seeking unique outdoor spaces.
• Comprehensive Range: From “Verandas” like The Veneto and The Piemonte to “Bespoke Glass Rooms” and “Remote Control Awnings” such as the Opal II, the site showcases a diverse product portfolio.
• Value Proposition: They highlight that their products “add value to your home” and provide “all round outdoor living enjoyed all year.” This speaks to the long-term benefits and utility of their installations.

Flemingverandas.com Features

Flemingverandas.com offers a robust set of features designed to guide customers through the process of selecting and installing their outdoor living solutions.

These features range from initial design consultations to aftercare services, indicating a comprehensive approach to customer satisfaction. Vitapera.com Reviews

Design and Visualization Services

One of the standout features is their commitment to design and visualization, allowing customers to conceptualize their future outdoor space.

• Bespoke Design: They pride themselves on creating custom solutions, ensuring each installation fits the specific needs and aesthetic of the customer’s home. This is crucial for high-value home improvements.
• Virtual and Home Appointments: The availability of both virtual and in-home appointments streamlines the initial consultation process, making it convenient for potential clients to get personalized advice.
• Visualization Service: The website explicitly mentions a “Visualisation Design Service,” which is a powerful tool. This likely involves digital renderings or 3D models to help clients visualize the final product in their space, reducing uncertainty and ensuring alignment with expectations.
• 360 Tours: For some products like “Verandas,” “Glass Rooms,” and “Awnings,” they offer “360 Tours.” This interactive feature allows users to virtually explore the products from various angles, providing a more immersive experience than static images.

Quality and Craftsmanship

Flemingverandas.com places a strong emphasis on the quality of their materials and installation, aiming for durability and longevity.

• Premium Materials: The descriptions often mention “premium aluminium veranda” and “state-of-the-art Weinor technology” for awnings, suggesting the use of high-grade materials that withstand various weather conditions.
• Expert Installation: They state that “great care has been taken in the crafting and installation of all our products,” implying a skilled and meticulous installation process. This is vital for complex outdoor structures to ensure safety and structural integrity.
• Which? Trusted Trader Endorsement: Being an “approved Which? Trusted Trader” adds a layer of credibility. Which? is a well-regarded consumer advocacy organization in the UK, and their endorsement signifies that Fleming Verandas has met rigorous standards for customer service, quality, and trading practices. This gives customers an independent assurance of reliability.

Customer Support and Aftercare

The website highlights a strong focus on customer support throughout the entire process, from initial inquiry to post-installation.

• Dedicated UK Customer Care Team: They boast an “integral design and support teams are available around the clock to ensure that you always have someone to speak too” and a “dedicated UK customer care team available around the clock.” This implies continuous support for customer queries and issues.
• Aftercare Guide: The presence of an “Aftercare Guide” demonstrates their commitment beyond the installation, providing customers with information on how to maintain their verandas and awnings. This contributes to the product’s longevity and customer satisfaction.
• Complaint Procedures: The website clearly outlines “Complaints Procedure” and “Finance Complaints Procedure.” While no one wants to use these, their transparent availability shows a commitment to resolving issues professionally and responsibly.

Flemingverandas.com Pros & Cons

Like any service provider, Flemingverandas.com has its strengths and potential areas for improvement.

Understanding these can help potential customers make an informed decision. Mytaxes.es Reviews

Pros

Flemingverandas.com appears to offer several compelling advantages for homeowners seeking high-quality outdoor living solutions.

• High-Quality, Bespoke Products:
  • Customization: Their primary strength is the focus on “bespoke” solutions, ensuring each veranda, glass room, or awning is tailored to the customer’s specific needs and architectural style. This is crucial for a premium home improvement.
  • Premium Materials: The mention of “premium aluminium” and “state-of-the-art Weinor technology” indicates a commitment to durable, high-quality materials, suggesting longevity and robust performance.
  • Aesthetic Appeal: The designs are described with terms like “lustrous aesthetic” and “elegance and luxury,” implying that their products are not just functional but also significantly enhance a home’s curb appeal and outdoor living experience.
• Strong Customer Service & Support:
  • 24/7 Availability: The claim of “integral design and support teams are available around the clock” for customer queries is a significant advantage, particularly for a service involving custom installations.
  • Aftercare: The provision of an “Aftercare Guide” and clear warranty information Product & Installation Warranties demonstrates a commitment to supporting customers post-installation, helping maintain the product’s condition and lifespan.
  • Transparency: The presence of “Complaints Procedure” and “Finance Complaints Procedure” on the website, while hopefully not needed often, shows a transparent approach to handling potential issues.
• Credibility and Trustworthiness:
  • Which? Trusted Trader Endorsement: This is a major trust indicator. Being endorsed by Which?, a well-respected consumer advocacy group, means Fleming Verandas has undergone rigorous assessments for customer service, quality, and ethical trading practices.
  • Positive Customer Reviews: The website features sections like “Real customers, real reviews #FIVESTARSERVICE” and links to “Testimonials” and “Case Studies,” suggesting a track record of satisfied clients.
  • Established Presence: The company’s registered details, VAT number, and Companies House number are openly provided, indicating a legitimate and established business.
• Enhanced Home Value:
  • Investment: The site explicitly states that “Property experts all conclude that our products add value” to a home. This positions their products not just as an expense but as a beneficial long-term investment that can increase property resale value.
  • Year-Round Enjoyment: Creating an “outdoor living space enjoyed all year” extends the usable living area of a home, which is a significant selling point and quality-of-life improvement.
• Financing Options:
  • Accessibility: Offering “0% INTEREST FREE OPTIONS NOW AVAILABLE” and other “finance options” subject to acceptance makes their premium products more accessible to a wider range of customers who might prefer to spread the cost.
  • Regulated by FCA: The disclosure that Fleming Verandas UK Ltd is “authorised and regulated by the Financial Conduct Authority FRN 995953” for credit brokering assures customers that finance options are handled under regulatory oversight.

Cons

While Flemingverandas.com showcases many positives, there are a few considerations that potential customers might want to bear in mind.

• Premium Pricing:
  • High Starting Costs: The listed “Prices starting from” figures e.g., The Veneto from £4,600, Toscana Bespoke from £8,595, Opal II Awning from £3,655 indicate that these are high-value, significant investments. While quality often comes at a cost, this might be prohibitive for budget-conscious homeowners.
  • Customization Cost: While bespoke solutions are a pro, they typically entail higher costs compared to off-the-shelf or standardized products, as they involve more design and labor.
• Geographic Limitation Implied UK Focus:
  • UK-Centric Language: Phrases like “dedicated UK customer care team” and the registered office address in Wolverhampton, UK, strongly suggest their services are primarily, if not exclusively, offered within the United Kingdom. This would be a limitation for international customers.
• Finance Options Cautionary Note:
  • Credit Broker, Not Lender: While offering finance is a pro for accessibility, it’s important to note they are a “credit broker and not a lender.” This means the terms and conditions of the finance agreement will be with a third-party lender, and customers should thoroughly review these.
  • “Credit subject to age and status”: This is standard for any credit offering, but it means not all applicants will qualify for the advertised finance options. Customers should be prepared for the possibility of denial or less favorable terms.
• Online Price Transparency:
  • “Starting From” Prices: While prices are listed, they are only “starting from” figures. The final cost will depend heavily on customization, size, materials, and specific installation requirements, which are not transparently detailed online without a consultation. This is common for bespoke products but means customers won’t get a firm quote without engaging with the company.
• Reliance on Appointments for Detail:
  • Booking Required: To get detailed information, specific pricing for a project, or a full understanding of options, customers are prompted to “Book an appointment,” “Request a brochure,” or “Visit our showroom.” While this is a standard sales funnel for custom services, it means less immediate information is available for casual browsing or quick comparisons.

Flemingverandas.com Pricing

Flemingverandas.com operates in the bespoke outdoor living market, which means pricing is highly dependent on customization, size, materials, and complexity of installation.

However, the website does provide “starting from” prices for some of its popular products, giving potential customers a general idea of the investment required.

Veranda Pricing

Verandas are a core product, and the website lists several popular models with their baseline costs. Touchuppaint.co.uk Reviews

• THE VENETO: Prices starting from £4,600. This model is described as their most popular, known for its “chunky style, yet lustrous aesthetic.” It’s positioned as a blend of robustness and beauty.
• THE PIEMONTE: Prices starting from £5,100. This veranda emphasizes “Elegance and Luxury combined with our glass roofed Piemonte veranda,” suggesting a more premium design element with its glass roofing.
• TOSCANA BESPOKE: Prices starting from £8,595 and £13,550 in another listing, indicating significant variability based on options. This is highlighted as their “most versatile product,” offering an “almost endless array of options” including “Lean-to, Freestanding or Apex designs.” The substantial price difference likely reflects the extensive customization available.

Awning Pricing

Awnings provide flexible shade solutions, and one prominent model is priced.

• OPAL II AWNING: Prices starting from £3,655. This awning is presented as a sophisticated choice, featuring “timeless, classic, yet sophisticated design with state-of-the-art Weinor technology.”

Factors Influencing Final Cost

It’s crucial for potential customers to understand that these are merely starting points.

The final price for any Fleming Verandas product will be influenced by several key factors:

• Size and Dimensions: Larger installations will naturally incur higher material and labor costs.
• Material Choices: While they mention premium aluminium, specific grades, finishes, or specialized components can affect the price.
• Design Complexity: Bespoke designs with intricate features, unique shapes, or complex integration into existing structures will add to the cost.
• Glass vs. Polycarbonate: For veranda roofs, the choice between glass and polycarbonate will have a significant impact on pricing, with glass typically being more expensive.
• Additional Features: Options such as integrated lighting, heating elements, remote control systems for awnings, side panels, or specific guttering solutions will increase the total price.
• Installation Requirements: Site-specific challenges, accessibility, groundworks, or complex anchoring may affect installation costs.
• Location: While not explicitly stated, geographical location within the UK might influence labor rates or logistical costs.

Finance Options

Flemingverandas.com understands that their products represent a significant investment, and to make them more accessible, they offer financing solutions.

• 0% Interest-Free Options: They advertise “0% INTEREST FREE OPTIONS NOW AVAILABLE,” which is a highly attractive offer for customers looking to manage their budget without incurring additional interest charges.
• Panel of Lenders: The company states, “We are a credit broker and not a lender. We offer credit products from a panel of lenders.” This means they facilitate the financing through third-party financial institutions.
• FCA Regulation: Importantly, Fleming Verandas UK Ltd is “authorised and regulated by the Financial Conduct Authority FRN 995953.” This ensures that their credit brokering activities comply with UK financial regulations, providing a level of consumer protection.
• Eligibility: As with any credit, finance is “subject to age and status,” meaning eligibility and specific terms will depend on the individual’s creditworthiness and financial situation.

In summary, while Flemingverandas.com provides transparent starting prices, potential customers should budget for additional costs based on their specific customization needs. Elitemoving.co.uk Reviews

The availability of regulated finance options, particularly 0% interest-free plans, can help mitigate the initial financial outlay for these premium outdoor living solutions.

Flemingverandas.com Alternatives

For homeowners in the UK considering outdoor living enhancements, Flemingverandas.com is a strong contender.

However, the market offers several other reputable providers specializing in similar or complementary products.

Exploring alternatives can help ensure you find the best fit for your specific needs, budget, and design preferences.

Key Competitors in the UK Outdoor Living Market

Many companies in the UK specialize in verandas, glass rooms, awnings, and other outdoor structures. Paintablepictures.com Reviews

They vary in their product range, customization levels, and price points.

• Nationwide Home Innovations NHI: NHI is a prominent player offering a wide range of products including verandas, pergolas, carports, and glass rooms. They emphasize quality and customer service.
  • Key Features: Broad product portfolio, strong online presence, often feature financing options.
  • Potential Differences: May have different material choices or design aesthetics compared to Fleming Verandas.
• Roché Systems: Specializing in high-quality awnings, pergolas, and outdoor living structures, Roché is known for its premium products, often featuring advanced technology.
  • Key Features: Strong focus on automated and technologically advanced solutions, high-end designs.
  • Potential Differences: Might lean more towards smart home integration and higher price points for some products.
• Caravita UK: Known for its range of premium parasols, awnings, and outdoor shading solutions, Caravita offers robust and stylish options often seen in commercial as well as residential settings.
  • Key Features: Specialization in high-quality shading, durable materials, extensive fabric and color options.
  • Potential Differences: May not offer full glass rooms or extensive veranda structures in the same way Fleming Verandas does, focusing more on shading.
• Eden Verandas: Another UK-based company specializing in verandas, glass rooms, and pergolas, Eden Verandas emphasizes bespoke design and high-quality construction.
  • Key Features: Similar product range to Fleming Verandas, often focus on customer satisfaction and tailored solutions.
  • Potential Differences: Design styles, pricing structures, and specific material suppliers might vary.
• Broadview Shading Solutions: Offering a comprehensive range of awnings, pergolas, and external blinds for both residential and commercial clients. They often highlight their design expertise and installation services.
  • Key Features: Wide range of shading products, emphasis on design and installation.
  • Potential Differences: May have different brand partnerships for components or varying levels of customization for fixed structures like glass rooms.

Factors to Consider When Choosing an Alternative

When evaluating alternatives to Flemingverandas.com, consider these aspects to ensure the best fit:

• Product Range and Specialization:
  • Do they offer the specific type of veranda, glass room, or awning you are looking for?
  • Do they specialize in particular styles e.g., modern, traditional?
• Customization Level:
  • How much flexibility do they offer in terms of design, size, and material choices?
  • Do they provide visualization services?
• Quality of Materials and Construction:
  • What materials do they use e.g., aluminum, timber, specific glass types?
  • Do they provide warranties for materials and installation?
• Reputation and Reviews:
  • Look for independent reviews on platforms like Trustpilot, Google Reviews, or check for endorsements from organizations like Which? Trusted Trader.
  • Ask for local references if possible.
• Customer Service and Aftercare:
  • What kind of support do they offer before, during, and after installation?
  • Is there a clear complaints procedure and aftercare guide?
• Pricing and Finance Options:
  • Compare starting prices and what’s included in the base cost.
  • Do they offer financing, and if so, what are the terms e.g., 0% interest, loan terms? Ensure transparency regarding any interest or fees.
• Geographic Coverage:
  • Confirm that the alternative serves your specific location within the UK.

By thoroughly researching and comparing these factors across multiple providers, homeowners can make an informed decision and select the outdoor living solution that best meets their needs and budget.

How to Get a Quote from Flemingverandas.com

Getting a detailed quote from Flemingverandas.com for a bespoke outdoor living solution involves a few structured steps designed to ensure accuracy and meet individual customer requirements.

Since their products are highly customized, a direct online price calculator isn’t feasible. Yuvy.de Reviews

Instead, they rely on consultations to understand your specific needs.

Step 1: Initial Contact and Information Gathering

The first step is to reach out to Flemingverandas.com through one of their preferred contact methods to express your interest and provide basic details.

• Book an Appointment Recommended: This is the most direct way to initiate the process. The website prominently features options to “Book an appointment.”
  • Book a Home Visit: For a personalized assessment of your space and specific requirements. This allows their design experts to take accurate measurements and consider your home’s unique architecture.
  • Book a Virtual Appointment: A convenient option for an initial discussion and design consultation from the comfort of your home. This can be a good starting point before a physical site visit.
  • Book a Showroom Appointment: If you prefer to see their products in person, this allows you to visit their facility, view samples, and discuss options with a team member.
• Request a Brochure: While not a direct quote, requesting a brochure via “Request a brochure” link can provide detailed information about their product range, materials, and design options, helping you refine your ideas before a consultation.
• Contact Us Directly: The website also provides general “Contact us” options, which might include phone numbers or email addresses for general inquiries.

Step 2: Consultation and Design Brief

Once an appointment is scheduled, the consultation phase is where the specifics of your project are discussed in detail. This is crucial for a bespoke product.

• Needs Assessment: The Fleming Verandas team will discuss your vision, how you plan to use the space, your preferred style, and any specific features you desire e.g., lighting, heating, particular glass types.
• Site Survey for Home Visits: During a home visit, their experts will conduct a thorough survey of your outdoor area. This includes:
  • Measurements: Taking precise measurements of the proposed installation area.
  • Structural Assessment: Evaluating the existing structure e.g., house wall for a lean-to veranda to ensure compatibility and structural integrity.
  • Obstruction Identification: Identifying any potential obstructions e.g., drainage pipes, windows, doors that need to be accounted for in the design.
• Design Options and Materials: Based on your needs and the site survey, they will present various design options, material choices e.g., aluminum frame colors, roof types like glass or polycarbonate, and additional features.
• Visualization Service: As mentioned on their site, they offer a “Visualisation Design Service.” This is where they might use software to create digital renderings or 3D models of your proposed veranda or glass room, helping you visualize the final outcome before committing.

Step 3: Receiving and Understanding Your Quote

Following the consultation and design finalization, you will receive a detailed, personalized quote.

• Detailed Breakdown: A comprehensive quote should include:
  • Product Model: The specific veranda, glass room, or awning model chosen.
  • Dimensions: The exact measurements of the proposed structure.
  • Materials: Specification of frame materials, roof type glass, polycarbonate, and any other components.
  • Features: A list of all included features e.g., integrated lighting, remote control for awnings.
  • Installation Costs: Breakdown of labor and installation charges.
  • Total Price: The complete cost for the project.
  • Warranty Information: Details on product and installation warranties.
  • Timeline: An estimated project timeline from order to completion.
• Finance Options: The quote will likely also detail the available finance options, including any “0% INTEREST FREE OPTIONS” you might be eligible for, along with the terms and conditions if you choose to proceed with financing.
• Review and Clarify: It’s essential to thoroughly review the quote and ask any questions you have. Ensure everything discussed during the consultation is reflected accurately in the quote. Don’t hesitate to seek clarification on any item or cost that is unclear.

By following these steps, you can ensure you receive a precise and comprehensive quote from Flemingverandas.com, tailored to your specific outdoor living project. Evannex.com Reviews

Flemingverandas.com vs. Other Outdoor Living Providers

When considering a significant home improvement like a veranda or glass room, comparing Flemingverandas.com with other providers is a wise strategy.

Flemingverandas.com’s Strengths in Comparison

Flemingverandas.com appears to differentiate itself through a few key areas:

• Bespoke Customization:
  • Fleming: Strong emphasis on “bespoke” and “personal touch,” offering extensive customization options e.g., Toscana Bespoke’s frame choices like Lean-to, Freestanding, Apex. This suggests a higher level of tailored design services.
  • Competitors: Many competitors offer customizable products, but the depth of design consultation and the range of unique structural options might vary. Some might have more standardized modular systems.
• Which? Trusted Trader Endorsement:
  • Fleming: This is a significant competitive advantage. The endorsement from a reputable consumer advocacy group like Which? instills a high level of trust and confidence in their quality and trading practices.
  • Competitors: While many companies have good reputations and customer reviews, not all will have undergone or achieved this specific independent endorsement. Customers would need to rely more heavily on general reviews or other certifications.
• Dedicated 24/7 Support Claimed:
  • Fleming: The promise of “integral design and support teams are available around the clock” and “dedicated UK customer care team available around the clock” is a bold claim that, if consistently delivered, would set them apart in responsiveness.
  • Competitors: Most companies offer customer support during business hours, but 24/7 availability for general inquiries or design support is less common for this industry.
• Transparent Finance Options FCA Regulated:
  • Fleming: Clearly states “0% INTEREST FREE OPTIONS NOW AVAILABLE” and explicitly mentions being “authorised and regulated by the Financial Conduct Authority FRN 995953” for credit brokering. This transparency and regulatory oversight for finance is a strong point.
  • Competitors: Many offer finance, but the terms might be less prominent or the regulatory details less explicitly stated on their initial website views.

Areas Where Comparison is Needed

• Price Point:
  • Fleming: Provides “starting from” prices that indicate a premium market segment e.g., The Veneto from £4,600.
  • Competitors: Some competitors might offer more budget-friendly options, especially if they have more standardized products or different material suppliers. For instance, a basic lean-to veranda from a smaller local builder might be less expensive, though potentially with less customization or premium features.
• Specific Product Innovations/Technology:
  • Fleming: Highlights “state-of-the-art Weinor technology” for their Opal II Awnings.
  • Competitors: Some competitors might have exclusive partnerships with other leading manufacturers for specific components or offer unique technological features e.g., advanced smart home integration, self-cleaning glass options, more diverse retractable roof systems.
• Geographic Reach:
  • Fleming: Implied focus on the UK, specifically with “UK customer care team.”
  • Competitors: Some larger national providers might have a broader or more localized presence across different regions, potentially offering quicker lead times or more local expertise in certain areas.
• Installation Guarantees and Warranties:
  • Fleming: Mentions “Product & Installation Warranties” and an “Aftercare Guide.”
  • Competitors: It’s crucial to compare the length and comprehensiveness of warranties offered by alternatives, as this varies significantly across the industry. Some might offer longer guarantees on specific components.

Choosing the Right Provider

To make an informed decision when comparing Flemingverandas.com with alternatives, consider these steps:

1. Define Your Needs: Be clear about your budget, desired style, specific features e.g., heating, lighting, and how you intend to use the outdoor space.
2. Gather Quotes: Get detailed, itemized quotes from at least 2-3 different reputable providers, including Flemingverandas.com. Ensure the quotes are for comparable products and services.
3. Compare Specifications: Look beyond the total price. Compare:
   • Materials: Are they using similar quality aluminum, glass, or polycarbonate?
   • Inclusions: What’s included in the base price e.g., installation, specific features, foundations?
   • Design Services: Does the alternative offer visualization or detailed design consultations?
4. Check Reviews and Reputation: Look at independent reviews Trustpilot, Google for all providers. Investigate any endorsements or certifications.
5. Review Warranties and Aftercare: Understand the terms of the product and installation warranties, and what aftercare support is provided.
6. Assess Communication: How responsive and transparent are the companies during the quotation process? This often reflects their customer service quality.

By undertaking such a comprehensive comparison, homeowners can identify the provider that offers the best blend of quality, service, and value for their unique outdoor living project.

How to Cancel Flemingverandas.com Service If Applicable

Given that Flemingverandas.com provides bespoke installations rather than recurring subscriptions, the concept of “cancelling a service” primarily pertains to two scenarios: cancelling a consultation/order, or addressing issues post-installation. It’s not a typical monthly subscription service. Forextruck.com Reviews

Cancelling a Consultation or Initial Appointment

If you’ve booked a home visit, virtual appointment, or showroom appointment but no longer wish to proceed or need to reschedule, the process is straightforward.

• Contact Them Directly: The most effective way to cancel an appointment is to contact Flemingverandas.com directly via their customer service channels.
  • Phone: Look for a phone number on their “Contact us” page. This allows for immediate communication.
  • Email: Use the email address provided on their website for written cancellation requests. This creates a record of your communication.
  • Online Portal/Form if available: Check if your booking confirmation or their website has a specific portal or form for managing appointments.
• Provide Details: When you contact them, be ready to provide your name, the date and time of your appointment, and any reference number you received upon booking.
• Give Notice: It’s good practice to provide as much notice as possible e.g., 24-48 hours to allow them to reallocate their resources.

Cancelling an Order Post-Deposit/Contract

This is a more complex scenario, as bespoke installations involve significant design, material procurement, and scheduling commitments.

This would fall under their “Cancellations” policy, which is listed under their “CUSTOMER SERVICE” section on the website.

• Review Your Contract: Before attempting to cancel, thoroughly review the terms and conditions of the contract you signed with Flemingverandas.com. This document will outline the specific cancellation policy, including:
  • Cancellation Fees: It is highly likely there will be cancellation fees, especially if materials have been ordered, designs finalized, or work has already commenced. These fees are designed to cover costs incurred by the company up to the point of cancellation.
  • Refund Policy: The contract will detail what portion, if any, of your deposit or payments is refundable.
  • Notice Period: Any required notice period for cancellation.
• Formal Written Request: Send a formal written cancellation request to Flemingverandas.com.
  • Method: This should typically be done via email or registered mail to their official company address as listed in their terms and conditions or website footer: Creative Industries Centre, Monmouth Drive, Wolverhampton, United Kingdom, WV10 9TG.
  • Content: Clearly state your intention to cancel, reference your order number or contract details, and request acknowledgment of the cancellation.
• Follow Up: Follow up to ensure your cancellation request has been received and processed according to the contract terms.
• Dispute Resolution if needed: If there are disagreements regarding cancellation fees or refunds, refer to their “Complaints Procedure” and “Finance Complaints Procedure” outlined on their website. As they are a “Which? Trusted Trader,” you may also have avenues for mediation or dispute resolution through that scheme if internal resolution fails.

Important Considerations for Order Cancellation:

• Cooling-Off Period: In the UK, for contracts signed away from the business premises e.g., at your home, you typically have a 14-day cooling-off period during which you can cancel without penalty. Check if this applies to your specific contract and if you are within this period.
• Custom Nature: Because these are bespoke products, the ability to cancel without significant financial implication diminishes rapidly once the design process is complete and materials are ordered, as they often cannot be repurposed.
• Documentation: Keep detailed records of all communications, payments, and contract documents related to your order.

In essence, while you can cancel a service from Flemingverandas.com, the implications and process will depend heavily on the stage of your engagement – simple appointments are easy to cancel, while signed contracts for bespoke installations will follow a more stringent cancellation policy with potential financial penalties. Tartanvibesclothing.com Reviews

FAQs

What is Flemingverandas.com?

Flemingverandas.com is a UK-based company specializing in the design, supply, and installation of bespoke outdoor living solutions, including verandas, glass rooms, and awnings.

What products does Flemingverandas.com offer?

Flemingverandas.com offers a range of custom-built products such as aluminium verandas e.g., The Veneto, The Piemonte, Toscana Bespoke, bespoke glass rooms, and premium awnings e.g., Opal II Awning.

Are Fleming Verandas products custom-made?

Yes, Flemingverandas.com emphasizes “bespoke outdoor living” and states that each of their installations is custom-made to customer requirements with a personal touch.

What is the starting price for a veranda from Flemingverandas.com?

The Veneto veranda starts from £4,600, The Piemonte from £5,100, and the Toscana Bespoke veranda starts from £8,595 or £13,550 depending on options, according to their website.

What is the starting price for an awning from Flemingverandas.com?

The Opal II Awning from Flemingverandas.com starts from £3,655. Traductor-de-voz.es Reviews

Does Flemingverandas.com offer finance options?

Yes, Flemingverandas.com offers finance options, including 0% interest-free plans, subject to acceptance.

They are a credit broker regulated by the Financial Conduct Authority FCA.

Is Flemingverandas.com a Which? Trusted Trader?

Yes, Flemingverandas.com proudly states that they are an “approved Which? Trusted Trader,” indicating they have met rigorous standards set by the consumer advocacy scheme.

How can I get a quote from Flemingverandas.com?

You can get a quote by booking a home visit, a virtual appointment, or a showroom appointment through their website.

They will conduct a consultation and site assessment to provide a tailored quote. Getbodydata.com Reviews

What kind of customer support does Flemingverandas.com provide?

Flemingverandas.com claims to have an “integral design and support teams are available around the clock” and a “dedicated UK customer care team available around the clock.” They also provide an Aftercare Guide and clear complaints procedures.

Does Flemingverandas.com offer an installation warranty?

Yes, the website mentions that they provide “Product & Installation Warranties,” though specific terms would be detailed in your contract.

Can I see examples of Fleming Verandas’ work?

Yes, the website features sections like “View our latest jobs,” “Real customers, real reviews,” “Testimonials,” and “Case Studies” to showcase their completed projects.

What materials do Fleming Verandas use for their products?

They commonly mention using “premium aluminium” for their verandas and “state-of-the-art Weinor technology” for their awnings, indicating a focus on high-quality and durable materials.

Where is Fleming Verandas based?

Fleming Verandas UK Ltd’s registered office address is at Creative Industries Centre, Monmouth Drive, Wolverhampton, United Kingdom, WV10 9TG. Wowgoboard.com Reviews

How long does a Fleming Verandas installation take?

While not explicitly stated on the homepage, the duration of an installation would depend on the complexity and size of the project, typically communicated during the quotation process.

Does Fleming Verandas offer design visualization?

Yes, the website mentions a “Visualisation Design Service” and “360 Tours” for some products, allowing customers to better envision their outdoor living space.

What should I do if I have a complaint about Flemingverandas.com?

Flemingverandas.com provides a “Complaints Procedure” and “Finance Complaints Procedure” on their website, which you should follow to address any issues.

As a Which? Trusted Trader, you may also have additional avenues for dispute resolution.

Can Fleming Verandas add value to my home?

Yes, Flemingverandas.com states that “Property experts all conclude that our products add value” to a home by enhancing outdoor living spaces. Little-cloudy.com Reviews

Do Fleming Verandas products provide year-round usability?

Yes, they promote their products as creating “an outdoor living space enjoyed all year” by offering protection from the elements.

How do I maintain my veranda or awning from Fleming Verandas?

Flemingverandas.com provides an “Aftercare Guide” to assist customers with the cleaning and maintenance of their installed verandas and awnings.

Does Flemingverandas.com have a showroom I can visit?

Yes, you can “Visit our showroom” to see their products in person, and they offer a “Book a Showroom Appointment” option on their website.

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