Based on looking at the website, Found Sound foundsound.com.au appears to be an Australian online retailer specializing in new and used synthesizers, effects pedals, and other electronic podcast equipment.
The site showcases a range of products from well-known brands like Korg, Moog, MXR, and Buchla, alongside smaller, more niche manufacturers.
The website also features customer testimonials that speak to fast shipping, accurate product descriptions, and helpful staff, suggesting a positive purchasing experience for podcastal instruments.
While the site offers a variety of podcastal instruments and related gear, it’s crucial to acknowledge that podcast, particularly instrumental podcast, is a nuanced topic within Islamic jurisprudence.
Some scholars view instrumental podcast as generally impermissible due to interpretations of religious texts that discourage distractions from remembrance of Allah and promote modesty.
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The focus on electronic synthesizers and complex podcastal tools might lead some to approach this domain with caution.
Instead of delving deep into the world of podcastal instruments, which can be a source of amusement that deviates from the true purpose of life, it’s always better to seek alternatives that uplift the soul and benefit one’s faith and hereafter.
Activities that involve remembrance of Allah, studying beneficial knowledge, engaging in honest trade, or spending time with family in a productive manner are always better alternatives that bring true peace and blessings.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Foundsound.com.au: A Deep Dive into Their Offerings
Foundsound.com.au positions itself as a central hub for electronic podcast enthusiasts in Australia.
Their inventory spans a wide spectrum, from vintage analog synthesizers to modern digital workstations and a comprehensive selection of effects pedals.
This diverse offering caters to both seasoned professionals and budding producers looking to expand their sonic palette.
Categories of Products Offered
The website clearly segments its products, making navigation straightforward. You’ll find:
- Synthesizers: This is arguably their core offering, with both new and used models. Examples seen include the miniKORG 700FS, Norand Mono Desktop Synthesizer, and high-end units like the Limited Edition Moog Model 10 Analogue Modular Synth priced at $19,599.00.
- Effects Pedals: A significant portion of their used inventory falls into this category, with items like the MXR M269SE Carbon Copy Bright and JHS Pedals Emperor V2.
- Modular Synths Eurorack: They stock individual modules and powered cases, such as the Buchla 201e-6 6-Panel Powered Boat and Make Noise Maths Complex Function Generator Eurorack Module.
- Accessories: This includes smaller items like Befaco Knurlies M2.5 x 50 Eurorack Screws.
- Merchandise: A unique offering is their Found Sound Benny Montero Tee.
New vs. Used Inventory
A key aspect of Found Sound’s business model is its robust offering of both new and used equipment. Techno-zone.co.uk Reviews
- New Arrivals: The homepage prominently features a “New Arrivals” section, often showcasing a mix of newly listed used gear and fresh stock from manufacturers. For instance, the UDO Super 6 12 Voice Polyphonic Stereo-Analogue Hybrid Synthesizer – Grey is listed as “NEW” for $4,299.00.
- Used Gear: The prevalence of “Product type USED” next to many items indicates a significant portion of their business revolves around pre-owned equipment. This can be a boon for buyers looking for more affordable options or vintage gear that is no longer manufactured. An example is the 1968/1969 Höfner 500/1 Violin Bass / Beatle Bass – Made in Germany, listed as USED at $4,549.00.
Foundsound.com.au User Experience and Navigation
The website’s design prioritizes a clean and functional interface, which is crucial for an online retail platform.
From the moment you land on the homepage, the layout guides you through their offerings without overwhelming clutter.
Website Layout and Design
- Intuitive Navigation: The top menu includes “Search,” “Log in,” and “Cart,” standard elements that facilitate user interaction. The “Skip to content” link is a thoughtful accessibility feature.
- Prominent Product Displays: Sections like “New Arrivals” and “Featured collection” are clearly laid out with large product images, names, product types NEW/USED, and prices. This helps users quickly browse and identify items of interest.
- Mobile Responsiveness: While not explicitly tested, modern e-commerce sites are generally designed to be responsive across devices, ensuring a consistent experience whether on a desktop, tablet, or smartphone.
Search and Filtering Capabilities
For a site with a diverse inventory, effective search and filtering are paramount.
- Search Bar: A prominent search bar at the top allows users to quickly find specific items by name or type.
- Product Categorization: Although not explicitly shown in the provided text, a well-structured e-commerce site would likely have detailed categories e.g., “Synthesizers,” “Pedals,” “Modular” and subcategories to help users narrow down their search. This is inferred by the distinct types of products listed.
- Sorting Options: Typically, online stores offer sorting options like “price: low to high,” “newest arrivals,” or “alphabetical,” which are essential for browsing efficiency.
Shipping and Location Details at Foundsound.com.au
Understanding the logistics of an online retailer is key for potential buyers.
Found Sound provides clear information regarding its physical location and shipping policies. Campervaniceland.com Reviews
Physical Store Presence
- New Address: The website prominently announces their new location at 110 Albert St, Brunswick East, VIC 3057, Australia. This indicates they operate both as an online store and a brick-and-mortar shop.
- Trading Hours: Specific trading hours are provided:
- Monday: By Appointment
- Tuesday – Friday: 11:00 am – 6:00 pm
- Saturday – Sunday: 11:00 am – 3:00 pm
- Local Pickup Option: The customer testimonial from Blaide, stating, “Picked up my most recent guitar purchase from Found Sound,” suggests that local pickup is an option for customers in the Melbourne area, which is highly convenient.
Shipping Policies and Practices
- Free Shipping Offer: A clear banner at the top of the homepage highlights “FREE SHIPPING ON NEW ITEMS OVER $200 TO Eastern States OZ-METRO conditions apply 📦.” This is a significant incentive for Australian customers.
- Shipping Speed: Josh’s testimonial “Tracking number within a couple of hours of purchase, and package at my door in Brisbane! in 24hrs. Insane.” indicates exceptionally fast processing and delivery times for domestic orders. This level of efficiency is a major positive.
- International Shipping: Matt’s review confirms international shipping: “International order here and what that entails. All communication was via email which was always promptly responded to and with detail. The whole process was completely effortless.” This demonstrates their capability to handle global logistics, including tracking and customer communication.
- Tracking and Follow-Up: Both Josh and Matt highlight the provision of tracking numbers and follow-up communication, which are crucial for customer peace of mind in online transactions.
Foundsound.com.au Customer Testimonials
The testimonials prominently displayed on the homepage offer valuable insights into the customer experience, providing a glimpse into the company’s service quality from the perspective of real buyers.
Positive Feedback Highlights
- Exceptional Service and Enthusiasm: Blaide’s review emphasizes “Very helpful staff, with an incredible range of gear. Items description was spot on. You can tell Lewis is passionate about what he does and it shows through his enthusiasm and wonderful service.” This suggests a team that is not only knowledgeable but also genuinely cares about their customers.
- Accurate Product Descriptions: “Items description was spot on” is a critical point for an online store, especially when dealing with used or vintage gear where condition can vary. This builds trust with buyers.
- Rapid Order Processing and Delivery: Josh’s experience “Tracking number within a couple of hours of purchase, and package at my door in Brisbane! in 24hrs. Insane. Highly recommend!” is a testament to highly efficient logistics, a significant factor in online shopping satisfaction.
- Excellent International Communication: Matt’s review “All communication was via email which was always promptly responded to and with detail. The whole process was completely effortless. Shipment was trackable… They also followed up my purchase. Who does that these days?! Amazing!” underscores their commitment to clear, timely communication for international orders, which often face more complexities.
Common Themes in Reviews
Based on the provided snippets, several common themes emerge:
- Professionalism: The staff are perceived as knowledgeable and professional.
- Efficiency: Order processing and shipping are consistently fast.
- Transparency: Product descriptions are accurate, and communication is clear.
- Customer Care: Proactive follow-up and responsive communication are noted strengths.
The overwhelming positivity in these testimonials suggests a strong commitment to customer satisfaction.
Found Sound Digital Gift Card and Pricing
Found Sound offers a digital gift card, which is a common feature for e-commerce stores, providing flexibility for customers to purchase gifts or for individuals to add funds for future purchases.
Found Sound Digital Gift Card
- Product Type: Listed as “NEW,” indicating it’s a standard offering.
- Price: Available for $50.00. While only one denomination is shown, it’s typical for digital gift cards to come in various values.
- Availability: Marked as “Sale price $50.00” and “Unit price per Out of stock,” which might be a temporary display issue or indicates it’s a popular item they need to restock digitally, which is unusual for a digital product. However, the intent is clear: it’s a gift option.
General Pricing Observations
- Range of Prices: The products on foundsound.com.au span a vast price range, from $39.95 for a T-shirt and $99.00 for small modules/pedals, up to $19,599.00 for high-end synthesizers. This caters to different budgets and levels of investment in podcast equipment.
- “Sale Price” vs. “Regular Price”: Many items, even used ones, show the “Sale price” identical to the “Regular price.” This might be a default e-commerce platform setting or indicates that the listed price is their current best offer, rather than a temporary markdown.
- Value Proposition of Used Gear: For items like the 1968/1969 Höfner 500/1 Violin Bass / Beatle Bass at $4,549.00, the value is tied to its vintage status and condition, appealing to collectors or those seeking specific classic sounds. Used gear often represents a more accessible entry point into higher-end equipment compared to buying new.
Found Sound Alternatives and Ethical Considerations
Given the nature of Found Sound’s primary offerings—podcastal instruments, specifically synthesizers and related gear—it’s essential to consider alternatives that align with Islamic principles. Clickstartdigital.com.au Reviews
While podcast itself has varying interpretations within Islamic jurisprudence, focusing on beneficial activities that foster spiritual growth and community well-being is always preferred.
Alternatives to Instrumental Podcast Hobbies
Instead of engaging in hobbies centered around podcastal instruments, consider activities that promote positive virtues and skill development in permissible ways:
- Learning Quranic Recitation Tajweed: This is a profound and spiritually rewarding pursuit. It sharpens memory, improves elocution, and connects one directly with divine words.
- Calligraphy: Developing skills in Arabic calligraphy is a beautiful art form that honors Islamic heritage and allows for creative expression without reliance on instrumental podcast.
- Poetry and Oratory without instrumental accompaniment: Engaging with and creating spoken word, poetry, or nasheeds vocal-only praise songs can be a powerful way to express oneself and convey meaningful messages.
- Craftsmanship and Skilled Trades: Learning woodworking, metalworking, textiles, or other crafts provides tangible skills, fosters patience, and can even lead to honest earnings.
- Gardening and Agriculture: Connecting with nature through gardening can be therapeutic, productive, and a source of halal sustenance.
- Martial Arts for self-defense and discipline: Disciplined physical training like martial arts can build character, improve health, and teach self-control.
- Community Service and Dawah: Dedicating time to serve the community, helping those in need, or engaging in respectful dawah inviting to Islam are among the most beneficial and rewarding activities.
- Sports and Physical Fitness: Engaging in sports like swimming, archery, or horseback riding as encouraged in Islamic tradition or other forms of exercise promotes physical health, which is a blessing to be preserved.
The Importance of Beneficial Hobbies
Choosing hobbies that align with Islamic values brings immense benefits:
- Spiritual Growth: Activities like Quranic recitation, studying Islamic sciences, or performing voluntary prayers deepen one’s connection with Allah.
- Mental Well-being: Productive and permissible hobbies can reduce stress, enhance focus, and provide a sense of accomplishment.
- Community Building: Engaging in community service or permissible social activities strengthens bonds and fosters a sense of belonging.
- Time Management: Directing leisure time towards meaningful pursuits prevents idleness and engaging in activities that are ultimately unproductive or harmful.
- Avoiding Distractions: By choosing hobbies that are beneficial, one actively steers clear of activities that could lead to heedlessness or preoccupation with worldly matters that divert from the remembrance of Allah. This proactive approach helps maintain focus on the true purpose of life and the hereafter.
Found Sound Customer Service and Support
Based on the testimonials, Found Sound appears to place a strong emphasis on customer satisfaction, particularly concerning communication and responsiveness.
Communication Channels
- Email: Matt’s international order experience highlights that “All communication was via email which was always promptly responded to and with detail.” This suggests email is a primary and effective channel for queries and support.
- Phone: The website lists a phone number: 0407 462 223. This indicates direct phone support is available, which is often preferred for urgent inquiries or personalized assistance.
- In-Person for local customers: The physical store in Brunswick East allows for direct interaction with staff, which can be invaluable for demonstrations, troubleshooting, or general inquiries about gear. Blaide’s comment about returning for “a proper browse and chat” reinforces this.
Responsiveness and Follow-Up
- Prompt Responses: Matt’s experience with email communication being “always promptly responded to” is a strong indicator of good customer service. Timely responses build trust and reduce customer anxiety.
- Proactive Follow-Up: Matt specifically notes, “They also followed up my purchase. Who does that these days?!” This proactive approach to customer service, checking in after a sale, goes above and beyond typical expectations and fosters customer loyalty.
- Helpful and Enthusiastic Staff: Blaide’s positive remarks about “Very helpful staff” and Lewis’s “enthusiasm and wonderful service” underscore a customer-centric culture within Found Sound. This human element is crucial for a positive buying experience, especially with specialized equipment.
Found Sound foundsound.com.au Review & First Look
Based on the website’s presentation and available information, Found Sound appears to be a reputable and well-regarded online and physical store for electronic podcast equipment in Australia. Benuta.dk Reviews
Initial Impressions
- Professional Website: The clean layout, clear product displays, and essential e-commerce functionalities cart, login, search project professionalism.
- Focus on Specific Niche: Their specialization in synthesizers, effects, and modular gear indicates expertise in their field, appealing directly to a dedicated audience.
- Transparency: Providing a physical address, trading hours, and prominently featuring customer reviews builds credibility and trust.
- Customer-Centric: The emphasis on fast shipping, accurate descriptions, and responsive communication, as highlighted by multiple testimonials, suggests a strong commitment to customer satisfaction.
Overall Assessment
From an operational standpoint, Found Sound seems to excel in several areas:
- Product Variety: They offer a wide range of new and used gear, catering to various needs and budgets.
- Logistics Efficiency: Rapid domestic shipping and competent international handling are significant strengths.
- Customer Support: Responsive and helpful communication, coupled with proactive follow-up, enhances the overall buying experience.
- Community Trust: The glowing customer reviews are a strong indicator of their positive reputation among their clientele.
While the primary offerings of Found Sound involve podcastal instruments, which requires personal discernment based on Islamic principles, the company itself demonstrates a commitment to business integrity and customer service excellence.
For those seeking permissible alternatives, focusing on the pursuit of beneficial knowledge, engaging in honest work, and spending time in acts of worship and community service will always yield greater rewards and spiritual fulfillment.
Frequently Asked Questions
What is foundsound.com.au?
Foundsound.com.au is an Australian online and physical retail store specializing in new and used electronic podcast equipment, including synthesizers, effects pedals, and modular synth components.
Where is Found Sound located?
Found Sound’s physical store is located at 110 Albert St, Brunswick East, VIC 3057, Australia. Elitecakesboutique.ie Reviews
Does Found Sound ship internationally?
Yes, based on customer testimonials, Found Sound ships internationally, and customers have reported positive experiences with communication and tracking for international orders.
What kind of products does foundsound.com.au sell?
Foundsound.com.au sells a variety of podcastal instruments and related gear, such as new and used synthesizers e.g., Korg, Moog, effects pedals e.g., MXR, JHS, modular synth components Eurorack, and some branded merchandise.
Are the products on Found Sound new or used?
Found Sound sells both new and used products.
The website clearly labels items as “Product type NEW” or “Product type USED.”
What are Found Sound’s trading hours?
Found Sound’s trading hours are: Farmsfairyhempgummies.com.au Reviews
- Monday: By Appointment
- Tuesday – Friday: 11:00 am – 6:00 pm
- Saturday – Sunday: 11:00 am – 3:00 pm
Hours may differ on public holidays.
Does Found Sound offer free shipping?
Yes, Found Sound offers free shipping on new items over $200 to Eastern States OZ-METRO areas, with conditions applying.
How fast is Found Sound’s shipping?
According to customer testimonials, domestic shipping can be exceptionally fast, with one customer receiving their order in Brisbane within 24 hours of purchase.
Can I pick up my order in person from Found Sound?
Yes, local pickup is available at their Brunswick East store, as indicated by customer reviews.
How can I contact Found Sound customer service?
You can contact Found Sound via email, and they also provide a phone number: 0407 462 223.
Does Found Sound offer gift cards?
Yes, Found Sound offers a “Found Sound Digital Gift Card” at a price of $50.00. Goplans.co.uk Reviews
Are Found Sound’s product descriptions accurate?
Based on customer testimonials, product descriptions on foundsound.com.au are reported to be spot on and accurate.
What brands does Found Sound carry?
Found Sound carries a wide range of brands, including Korg, Moog, MXR, Dbx, Qu-Bit, Höfner, JHS Pedals, Buchla, Jim Dunlop, 2hp, 4ms, Norand, Soma Laboratory, Make Noise, Conductive Labs, Befaco, ALM Busy Circuits, UDO, Polyend, and Gamechanger Audio.
Are the prices on foundsound.com.au competitive?
While specific comparisons aren’t given, the range of prices from budget-friendly accessories to high-end synthesizers suggests they cater to a broad market.
The pricing of used and vintage gear would reflect market value and condition.
How reliable is Found Sound’s communication?
Customer reviews indicate that Found Sound’s communication, particularly via email for international orders, is prompt, detailed, and proactive, including follow-ups. Kiichin.com Reviews
Can I sell my used gear to Found Sound?
The website primarily functions as a retail platform.
While they sell used gear, the provided text doesn’t explicitly state their process for buying used equipment from individuals, though it’s common for stores that sell used items to also acquire them.
What payment methods does foundsound.com.au accept?
The specific payment methods are not detailed in the provided text, but as a modern e-commerce site, they would typically accept major credit cards and potentially other online payment options like PayPal.
Does Found Sound specialize in any particular type of podcast gear?
Yes, Found Sound appears to specialize heavily in electronic podcast equipment, particularly synthesizers analog, digital, modular and effects pedals.
Is Found Sound a trustworthy retailer?
Based on the consistently positive customer testimonials highlighting accurate descriptions, fast shipping, and excellent customer service, Found Sound appears to be a trustworthy and reliable retailer. Foodie-hub.co Reviews
How does Found Sound handle issues with orders?
While no specific examples of issues are provided, the general theme of prompt and detailed communication, along with proactive follow-up, suggests they are committed to resolving customer inquiries and ensuring satisfaction.
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