Fragplus.com Review 1 by

Fragplus.com Review

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Based on looking at the website, Fragplus.com appears to be a legitimate web and game server hosting provider.

They emphasize premium services, 24/7 support, and a focus on the gaming and e-sports community.

While they offer various hosting solutions, a closer look at common web hosting best practices reveals some areas for improvement that could enhance trust and transparency for potential customers.

Overall Review Summary:

  • Website Transparency: Moderate Some key legal and operational details are not immediately obvious or linked.
  • Customer Support Accessibility: Good Multiple contact methods including Discord, email, and tickets.
  • Pricing Clarity: Appears clear for specific services, with competitive rates.
  • Service Offerings: Diverse, covering game servers, web hosting, and development.
  • Trust Signals: Includes customer testimonials and a Trustpilot link, but lacks direct links to robust legal policies.
  • Security Features: Mentions free DDoS protection.
  • Money-Back Guarantee: Yes, 7 days.
  • Free Trial: Yes, ranging from 12 hours to 3 days.

Fragplus.com positions itself as a go-to for gamers and e-sports enthusiasts, offering specialized game server hosting alongside general web hosting.

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They highlight “Premium Servers with Free trial, 7 days money back guarantee,” aiming to reduce perceived risk for new users.

The site boasts industry-grade hardware, worldwide locations with 11+ premium datacenters, LiteSpeed optimized performance, and 99.9% uptime.

While these claims are standard in the hosting industry, the lack of immediate, clear links to comprehensive legal documents like Terms of Service or Service Level Agreements SLAs directly from the homepage’s main footer or navigation is a notable omission.

This can be a red flag for users seeking full transparency before committing.

However, for individuals seeking ethical and permissible digital services that align with Islamic principles, focusing on the core utility of web hosting and game servers is crucial.

These services, when used for legitimate purposes like hosting educational content, community forums, or ethical businesses, are entirely permissible.

The emphasis should always be on the content hosted and the activities conducted through these services.

Here are some best alternatives for web hosting services, keeping ethical considerations in mind:

  • SiteGround: Known for excellent performance, strong security, and 24/7 customer support. They offer various hosting plans, including shared, WordPress, and cloud hosting. Their focus on speed and reliability makes them a strong choice for any online presence.
  • Bluehost: A widely recognized provider, Bluehost offers user-friendly hosting solutions, especially for WordPress users. They provide free domain registration for the first year and a free SSL certificate, making it easy to get started with an ethical website.
  • HostGator: Offers flexible hosting plans, from shared to dedicated servers, with unmetered bandwidth and a 99.9% uptime guarantee. Their extensive knowledge base and customer support make them a solid option for diverse website needs.
  • DreamHost: Known for its strong privacy policy and commitment to open-source technologies. DreamHost provides shared hosting, WordPress hosting, and VPS options with a focus on developer-friendly features and strong performance.
  • InMotion Hosting: Offers reliable hosting with a focus on speed and customer service. They provide free website transfers, SSD storage, and a robust set of features for small businesses and developers alike, ensuring a smooth and ethical online operation.
  • A2 Hosting: Renowned for its “Turbo Servers” which promise up to 20x faster page loads. A2 Hosting offers a variety of plans with excellent uptime, making it ideal for performance-critical websites, ensuring your content reaches your audience efficiently.
  • WP Engine: Specializes in managed WordPress hosting, providing a highly optimized environment for WordPress sites. While premium, their features like daily backups, staging environments, and top-tier security are invaluable for serious content creators and businesses focused on ethical content.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Fragplus.com Review & First Look: Dissecting the Initial Impression

When you land on Fragplus.com, the immediate impression is that it’s a dedicated platform for gamers and e-sports enthusiasts looking for hosting solutions.

The website clearly states its core services: “Web & Gameservers hosting for gamers & e-sports.” This direct approach is commendable, as it immediately tells you what the site is about.

However, a deeper dive reveals that while the marketing is strong, some crucial elements that build absolute trust are either hidden or not immediately apparent.

The Marketing Pitch: Promises of Premium and Performance

Fragplus.com quickly highlights its “Premium Servers with Free trial, 7 days money back guarantee.” This is a standard and effective way to entice new users, reducing the initial commitment barrier.

They also tout “Industry Grade Hardware,” “Worldwide Location 11+ Premium Datacenter,” “LiteSpeed Optimized Performance,” and “99.9% Uptime.” These are all strong claims that, if verifiable, would make Fragplus.com a very compelling option. Logiid.com Review

However, without easy access to transparent third-party audits or detailed technical specifications beyond broad statements, these remain claims.

For example, a 2023 report by Uptime Institute indicated that 25% of data center operators experienced a significant outage in the last year, highlighting the importance of verifiable uptime claims.

Navigational Clarity and Missing Links

The navigation bar is structured well, offering quick access to “Game Servers,” “Web Hosting,” “Other Services,” “Company,” “Legal,” and “Support.” However, some of these links, particularly “Other Services” and “Company,” lead to a ‘#’ which is essentially a dead link, requiring further clicks to navigate to specific sub-pages. More critically, while a “Legal” link exists, it primarily directs to a “Privacy Policy.” A robust web hosting provider typically has easily accessible links to their Terms of Service ToS, Acceptable Use Policy AUP, and Service Level Agreement SLA directly from the footer or main navigation. These documents are vital for understanding the contractual obligations, what content is permissible, and guarantees on service uptime. The absence of these prominent links makes it harder for potential customers to fully understand the terms of their engagement. According to a 2022 survey by Statista, 68% of internet users are concerned about how companies use their personal data, making transparent legal documents even more critical.

The Trust Factor: Testimonials and External Validation

Fragplus.com features several customer testimonials directly on the homepage, with names and clan affiliations like “Alonzo L. Doom Die” and “Franky M.

InvincibleHeroes.” While these provide a personal touch, the most impactful trust signal is the “Trustpilot” link. Clicksvista.com Review

Clicking this link directs you to their Trustpilot profile, which is a crucial step in external validation.

As of early 2023, Trustpilot hosts over 200 million reviews for more than 700,000 businesses, making it a significant platform for consumer trust.

This external validation is vital, as it allows potential customers to see unfiltered feedback, providing a more balanced view than internal testimonials alone.

Fragplus.com Pros & Cons: An Honest Assessment

Evaluating Fragplus.com reveals a mix of strengths that cater to its target audience and weaknesses that potential users should consider, particularly in terms of transparency and comprehensive legal frameworks.

The Upsides: What Fragplus.com Does Well

  • Targeted Niche Focus: Fragplus.com excels at catering to the gaming and e-sports community. Their emphasis on game servers for popular titles like COD4MW, Minecraft, and Counter Strike Global Offensive, along with tournament hosting features, directly appeals to this demographic. This specialization can lead to more tailored services and support for gamers.
  • Free Trial and Money-Back Guarantee: Offering a free trial 12 hours to 3 days depending on the game server and a 7-day money-back guarantee significantly reduces the risk for new customers. This shows confidence in their service and provides a safety net for users to test the waters before fully committing. In the competitive hosting market, such guarantees are often a deciding factor for new sign-ups.
  • Dedicated 24/7 Support: The promise of “24/7 Premium Support” and “Our support team will help you build your community from scratches” is a strong selling point. Accessible support through email, Discord, tickets, and even Twitter provides multiple avenues for users to get assistance, which is critical for hosting services.
  • Performance Claims: Mentioning “LiteSpeed Optimized Performance,” “Industry Grade Hardware,” and “99.9% Uptime” suggests a focus on delivering high-quality, reliable hosting. While these are common claims, the inclusion of free DDoS protection further enhances the perceived reliability and security for users, especially for game servers prone to attacks.
  • Competitive Pricing: The displayed prices like “$4.20 per month” for game servers appear competitive within the market, making their services accessible to a wider audience, including individual gamers and smaller communities.

The Downsides: Areas for Improvement and Caution

  • Lack of Comprehensive Legal Documentation: This is perhaps the most significant drawback. While there’s a “Privacy Policy” link, readily accessible Terms of Service ToS, Acceptable Use Policy AUP, and Service Level Agreement SLA are either missing or not prominently linked. These documents are crucial for understanding service expectations, user responsibilities, and legal recourse. Their absence or obscurity raises questions about transparency and adherence to industry best practices.
  • Ambiguous “Coming Soon” Sections: Several links like “Ssd Vps Hosting,” “Reseller Hosting,” and “Buy Domain” are marked “Coming Soon.” While expansion is positive, having these as prominent navigation items that lead to a placeholder can be frustrating for users expecting immediate access to a full suite of services. It might suggest an unfinished product or a prolonged development cycle.
  • Vague “Other Services” and “Company” Links: Some navigation links lead to a ‘#’ a dead link, requiring users to find sub-pages through other means. This can detract from the user experience and make it harder to find essential information about the company or its broader offerings.
  • Reliance on General Testimonials: While Trustpilot is a good external validator, the internal testimonials on the homepage, while present, lack specific detail or context that would make them more compelling. Broad statements like “Wow what great service, I love it!” are less impactful than detailed use-cases.
  • Limited Transparency on Data Centers: While “11+ Premium Datacenter” and “Worldwide Location” are mentioned, specific details about the locations, their certifications, or the underlying infrastructure are not readily available on the homepage. More transparency in this area would build greater confidence. For instance, reputable providers often list their ISO certifications or data center partners.

Fragplus.com Pricing: Breaking Down the Costs

Understanding the pricing structure of any hosting provider is crucial for potential customers, and Fragplus.com offers a snapshot of its game server pricing on the homepage. Tuckeat.com Review

While it provides a quick overview, delving deeper requires navigating to specific service pages.

Game Server Pricing: An Initial Glimpse

On the homepage, Fragplus.com prominently displays pricing for its “12 Most Popular Games” starting at:

  • $4.20 per month
  • $3.99 per month
  • $3.90 per month

These figures suggest a tiered pricing model, likely dependent on the specific game, server resources CPU, RAM, storage, and player slots.

The “View All” link typically leads to a more detailed page where users can select their desired game and configure their server, revealing the precise costs for different configurations.

This competitive pricing strategy is common in the game server hosting market, aiming to attract budget-conscious gamers while still offering premium features. Ukrsolution.com Review

A 2023 report on the cloud gaming market indicated that subscription models and competitive pricing are key drivers for user acquisition.

Beyond the Homepage: What to Expect

To get a full picture of Fragplus.com’s pricing, users would need to:

  • Visit the Game Servers Page: This page would likely list individual game titles with their base pricing and options for upgrades e.g., more RAM, higher CPU priority, NVMe SSD storage.
  • Explore Web Hosting Plans: While mentioned, specific web hosting pricing is not displayed on the homepage. This would typically involve plans differentiated by disk space, bandwidth, number of websites, and available features like email accounts or databases.
  • Check for Add-ons and Extras: Hosting providers often offer optional add-ons that can increase the total cost, such as:
    • Advanced DDoS Protection: Fragplus.com mentions this starting at “$5 per month.”
    • Dedicated IP Addresses: Often required for certain applications or for improved SEO.
    • SSL Certificates: While some plans might include free SSL, premium certificates often come at an additional cost.
    • Managed Services: For those who need more hands-on support with server management or specific software installations.
    • Domain Registration: Although “Buy Domain” is “coming soon,” this would eventually be another potential cost.

Payment Terms and Guarantees

Fragplus.com highlights a “7 days money back guarantee,” which offers a crucial safety net for new users.

They also confirm that “Subscription start after your servers is successfully deployed,” which is a fair approach, ensuring users only pay once their service is active.

The free trial, ranging from “12 hour to 3 day depending on gameserver,” further allows users to test the service without any financial commitment. Mktjust.com Review

Typically, payments are made monthly, quarterly, or annually, with discounts often applied for longer billing cycles.

Users should always check the specific payment methods accepted e.g., credit card, PayPal, cryptocurrencies and any recurring billing terms.

How to Cancel Fragplus.com Subscription: A User’s Guide

Canceling a subscription with any online service should be a straightforward process, and for Fragplus.com, while not explicitly detailed on the homepage, standard industry practices apply.

Understanding how to cancel is crucial for managing your digital expenditures responsibly.

General Steps for Subscription Cancellation

Most web hosting and game server providers follow a similar protocol for cancellations. Bobandtom.com Review

Users typically need to access their customer portal or control panel to manage their services.

Here’s a general outline of how one would likely proceed with Fragplus.com, based on common industry practices and information available on their site:

  1. Log in to the Customer Portal: The Fragplus.com homepage has a “Login” link and a “Customer Portal” link. This is the primary gateway for managing your account. You’ll need your registered email address and password.
  2. Navigate to Your Services: Once logged in, look for a section or tab labeled “My Services,” “Active Services,” “Products,” or “Services.” This area lists all the hosting plans or game servers you currently have active with Fragplus.com.
  3. Select the Service to Cancel: Identify the specific game server or web hosting plan you wish to cancel. Click on it to view its details.
  4. Initiate Cancellation Request: Within the service details, there’s usually an option to “Cancel Service,” “Request Cancellation,” or “Terminate Account.” Click on this. You might be asked to provide a reason for cancellation e.g., “service no longer needed,” “performance issues,” “cost”. Providing feedback can help the company improve, though it’s often optional.
  5. Confirm Cancellation: The system will typically ask for a final confirmation. Ensure you understand the effective date of cancellation and any implications, such as data deletion. Some services might offer to cancel immediately or at the end of the current billing cycle.

Key Considerations for Cancellation

  • Billing Cycle: Understand when your current billing cycle ends. If you cancel mid-cycle, you generally won’t receive a refund for the unused portion, especially after the initial money-back guarantee period. Fragplus.com offers a “7 days money back guarantee,” so if you cancel within this period, you should be eligible for a full refund.
  • Data Backup: Before canceling any hosting service, always back up all your data. This includes website files, databases, game server configurations, and any user-generated content. Once a server is terminated, your data is often permanently deleted and cannot be recovered. Many providers, including Fragplus.com, do not guarantee data retention after cancellation.
  • Domain Management: If you registered a domain name through Fragplus.com once their “Buy Domain” service is active, ensure you transfer it to another registrar or renew it independently before your hosting account is closed. Otherwise, you risk losing ownership of your domain.
  • Support for Cancellation: If you encounter any issues or cannot find the cancellation option within your portal, contact Fragplus.com’s support team directly. They can be reached via “[email protected],” “Discord,” or by opening a “ticket.” As they promise 24/7 support, they should be able to guide you through the process.

It’s important to remember that timely cancellation prevents unwanted recurring charges.

According to a 2021 study by Statista, subscription services often see churn rates between 5% and 10% monthly, highlighting the importance of clear cancellation policies for consumers.

How to Cancel Fragplus.com Free Trial: Navigating Your Options

Fragplus.com offers a free trial for its game servers, ranging from “12 hour to 3 day depending on gameserver.” This is an excellent way to test the service without financial commitment. Chewsrestaurant.com Review

However, knowing how to cancel the trial before it converts into a paid subscription is crucial, especially if the service doesn’t meet your expectations.

Understanding the Free Trial Mechanism

A free trial period is designed to allow users to experience the full features of a service before deciding to become a paying customer.

For Fragplus.com, the trial duration is relatively short up to 3 days, which means users need to be proactive in their evaluation.

Typically, if you don’t cancel a free trial, it automatically converts into a paid subscription at the end of the trial period, and your provided payment method will be charged.

Steps to Cancel a Free Trial

Cancelling a free trial with Fragplus.com would generally follow a similar path to regular subscription cancellations, but with a critical timing element. Euroshopfitters.co Review

  1. Monitor Your Trial Period: Keep track of when your free trial started and when it is set to expire. Since the maximum trial period is 3 days, this requires prompt attention. Set a reminder for yourself a day before the trial ends.
  2. Access Your Customer Portal: Log in to the Fragplus.com “Customer Portal” using your account credentials.
  3. Locate Your Trial Service: Within the portal, navigate to the “My Services” or “Active Services” section. Your active free trial game server should be listed here.
  4. Initiate Trial Cancellation: Look for an option to “Cancel Trial,” “Terminate Service,” or similar. This action should prevent the trial from automatically converting to a paid subscription. You might be asked for a reason for cancellation.
  5. Confirm No Future Charges: After initiating the cancellation, it’s a good practice to look for a confirmation message within the portal or an email from Fragplus.com confirming that your trial has been successfully canceled and that no future charges will be incurred. If you don’t receive this, contact their support.

Important Considerations for Free Trial Cancellation

  • No Automatic Conversion: The primary goal of canceling a free trial is to ensure that it does not automatically transition into a paid subscription. Make sure the cancellation is processed before the trial period officially ends.
  • Data After Trial: Similar to regular cancellations, any data, configurations, or progress made on the game server during the free trial period will likely be deleted once the trial is terminated. If you wish to save any configurations for future use, ensure you back them up before cancellation.
  • Contact Support if Unsure: If you are unable to find the cancellation option within the customer portal or have any doubts, immediately reach out to Fragplus.com’s support team. They are available 24/7 via email at [email protected], Discord, or by opening a ticket. Prompt communication is key to avoiding unintended charges.
  • Check Payment Method: If you were required to provide payment details to start the free trial, it’s a good idea to check your linked payment method e.g., bank statement, PayPal activity a few days after the intended cancellation to confirm that no charges have been processed.

Free trials are a common marketing strategy, with a 2022 report by Crayon indicating that nearly 70% of SaaS companies offer a free trial.

However, about 50% of free trials convert to paid subscriptions, often due to user forgetfulness or complex cancellation processes.

Being proactive ensures you retain control over your spending.

Fragplus.com vs. Industry Standards: A Comparative Look

When evaluating a hosting provider like Fragplus.com, it’s beneficial to compare its offerings and practices against established industry standards.

While Fragplus.com clearly targets a specific niche gaming, general web hosting principles apply, and some providers set benchmarks for transparency, support, and infrastructure. Ortodiet.com Review

Transparency and Legal Frameworks

  • Industry Standard: Leading hosting providers e.g., SiteGround, Bluehost, HostGator prominently display comprehensive legal documents such as Terms of Service ToS, Acceptable Use Policy AUP, Service Level Agreement SLA, and Privacy Policy directly in their website footers or a dedicated “Legal” section. These documents detail user responsibilities, service guarantees like uptime, refund policies, and data handling practices.
  • Fragplus.com: The website links to a “Privacy Policy” under its “Legal” tab. However, readily accessible ToS, AUP, or SLA documents are not immediately apparent on the homepage or via simple navigation. This opacity falls short of industry best practices for transparency, making it harder for users to understand the full terms of their service agreement before signing up.

Performance and Infrastructure Claims

  • Industry Standard: Reputable hosts often provide detailed information about their infrastructure, including specific data center locations, network partners, hardware specifications e.g., CPU, RAM types, and storage e.g., NVMe SSD. They might also publish third-party performance reports or real-time network status pages. Uptime guarantees are usually backed by clear SLA clauses.
  • Fragplus.com: Fragplus.com claims “Industry Grade Hardware,” “Worldwide Location 11+ Premium Datacenter,” “LiteSpeed Optimized Performance,” and “99.9% Uptime.” While these are strong claims, specific details about the data centers, hardware specifications beyond “SSD Web Hosting,” or publicly available uptime reports are not easily found on the homepage. They do offer a “Network Status” link, which is a positive step towards transparency.

Customer Support Accessibility and Quality

  • Industry Standard: Top-tier hosting providers offer 24/7 support through multiple channels: live chat, phone, email, and ticketing systems. They often boast rapid response times and highly trained technical staff. Extensive knowledge bases and community forums are also common.
  • Fragplus.com: Fragplus.com promises “24/7 Premium Support” and provides multiple contact avenues: email [email protected], Discord, and a ticketing system via their “Contact Us” link. They also have a “Tutorials” section knowledgebase. This multi-channel approach aligns well with industry standards for accessibility, though the quality of support response times, expertise can only be truly assessed through direct interaction or user reviews on platforms like Trustpilot.

Pricing and Guarantees

  • Industry Standard: Most hosting providers offer competitive pricing with tiered plans, often providing discounts for longer commitment periods. Free trials, money-back guarantees typically 30-day, and clear refund policies are common.
  • Fragplus.com: Fragplus.com offers competitive pricing for game servers, a free trial up to 3 days, and a “7 days money back guarantee.” While the trial period is shorter than some, and the money-back guarantee is also shorter than the typical 30 days offered by many web hosts, it still provides a crucial risk-free period for users to test the service.

Specialized Features

  • Industry Standard: Many hosts offer specific features like managed WordPress hosting, developer tools SSH access, Git integration, staging environments, and advanced security features firewalls, malware scanning.
  • Fragplus.com: Fragplus.com specializes in game server hosting, offering tailored solutions for popular games and “Tournaments” management. They also mention “Development” services. Their “Free DDoS Protection” is a notable feature for game servers, which are frequent targets of attacks. The “coming soon” sections for “SSD VPS Hosting,” “Reseller Hosting,” and “Buy Domain” indicate future expansion plans to broaden their service portfolio.

In summary, while Fragplus.com appears to be a legitimate provider with a strong focus on its gaming niche and accessible support, it lags behind some industry leaders in terms of explicit legal transparency and detailed infrastructure disclosures on its main public-facing pages.

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These are areas where potential customers might seek more reassurance.

Fragplus.com: Exploring Other Services and Future Directions

Beyond its primary focus on game servers, Fragplus.com hints at a broader vision, offering “Web Hosting” and mentioning “Other Services” and “Development.” While some of these are currently in the “coming soon” phase, they indicate the company’s aspirations to provide a more comprehensive suite of digital services. Itsease.com Review

Web Hosting: Building an Online Presence

Fragplus.com explicitly offers “Web Hosting” services, which are critical for individuals, businesses, and communities looking to establish an online presence.

The homepage mentions “SSD Web Hosting powered by Cloudlinux & LiteSpeed.”

  • SSD Web Hosting: The use of Solid State Drives SSDs for web hosting is an industry standard for faster website loading times compared to traditional Hard Disk Drives HDDs. This directly impacts user experience and SEO.
  • CloudLinux: CloudLinux OS is popular in shared hosting environments. It isolates each hosting account, preventing one user’s resource consumption from affecting others on the same server, thereby improving stability and security.
  • LiteSpeed: LiteSpeed Web Server is known for its high performance and scalability, often outperforming Apache, especially with WordPress sites, due to its efficient resource handling and built-in caching mechanisms. This is a strong technical feature for web hosting.

These technical specifications suggest that Fragplus.com aims to provide competitive and reliable web hosting solutions for standard websites, blogs, and clan sites.

The ability to “Create your online identity or build a clan in minutes with our plans” underscores its user-friendly approach.

“Other Services” and “Development”: Unlocking Potential

The “Other Services” link on the homepage leads to a dead link, which is a missed opportunity for Fragplus.com to showcase its full range of offerings. However, the homepage text mentions: Cellpay.us Review

  • Voice Servers: These are crucial for online gaming communities, enabling real-time communication during gameplay or community meetings. Options like TeamSpeak or Mumble servers would typically fall under this category.
  • Tournaments: Fragplus.com states, “Your Tournament management is the next killer feature.” This suggests they not only host the game servers but also offer tools or support for organizing and managing gaming tournaments, which is a valuable service for e-sports organizers.
  • Development: “Our development team get your job done, be it web, games or mod development for your games. We cover all.” This is a significant claim, implying custom development services. This could range from building bespoke websites, developing game mods, or even creating custom game features. This adds a layer of value beyond just hosting, catering to clients with specific development needs.

“Coming Soon” Services: Future Growth

Several navigation links point to “coming soon” pages, indicating Fragplus.com’s future expansion plans:

  • SSD VPS Hosting: Virtual Private Servers VPS offer more control and resources than shared hosting, ideal for growing websites or applications that require dedicated resources without the cost of a dedicated server. SSD VPS would promise high performance.
  • Reseller Hosting: This service allows individuals or businesses to start their own hosting company, selling hosting plans under their brand name, using Fragplus.com’s infrastructure.
  • Buy Domain: Offering domain registration directly would provide a one-stop shop for customers, simplifying the process of getting a website online.

These planned services suggest a strategy to diversify their portfolio and capture a broader market beyond just game server hosting.

Successfully launching and integrating these services will be key to their long-term growth and competitiveness in the hosting industry.

FAQ

What is Fragplus.com?

Fragplus.com is an online service provider primarily specializing in game server hosting for popular titles like COD4MW, Minecraft, and Counter Strike Global Offensive.

They also offer web hosting services and hint at future offerings like VPS hosting and domain registration. Mrprintberry.com Review

Does Fragplus.com offer a free trial?

Yes, Fragplus.com provides a free trial for its game servers, with durations ranging from 12 hours to 3 days, depending on the specific game server.

This allows users to test the service before committing.

What is the money-back guarantee for Fragplus.com?

Fragplus.com offers a 7-day money-back guarantee.

If you are not satisfied with their service within this period, you can request a refund.

How can I contact Fragplus.com support?

You can contact Fragplus.com’s support team 24/7 via email at [email protected], through their Discord server, or by opening a support ticket via their customer portal. Bambooforest.net Review

Does Fragplus.com provide DDoS protection?

Yes, Fragplus.com offers basic DDoS protection for all game servers, which they claim can handle 99% of attacks.

They also provide advanced DDoS protection starting at $5 per month for users who experience larger attacks.

What games does Fragplus.com support for hosting?

Fragplus.com explicitly mentions supporting games like COD4MW, Minecraft, and Counter Strike Global Offensive.

They also state they are open to suggestions for other games and offer custom game server hosting if your game is not listed.

Where are Fragplus.com’s datacenters located?

Fragplus.com states they have “11+ Premium Datacenter” locations worldwide, including USA East, USA West, Canada, Germany, Finland, Poland, France, Netherlands, United Kingdom, Singapore, and India. Trondivs.com Review

What kind of web hosting does Fragplus.com offer?

Fragplus.com offers SSD Web Hosting powered by Cloudlinux & LiteSpeed, designed for creating online identities or building clans.

Can Fragplus.com help with website or game development?

Yes, Fragplus.com claims to have a development team that can assist with web, game, or mod development.

What is the uptime guarantee for Fragplus.com?

Fragplus.com promises a 99.9% uptime guarantee for its servers, indicating a commitment to high availability and reliability.

How do I log into my Fragplus.com customer portal?

You can log into your Fragplus.com customer portal by clicking on the “Customer Portal” link on their homepage and entering your registered email and password.

Are there any hidden fees with Fragplus.com pricing?

While the homepage displays competitive starting prices, typically with hosting providers, additional costs can arise from optional add-ons like advanced DDoS protection, dedicated IP addresses, or premium SSL certificates. Itcapture.com Review

Always check the full cart breakdown before purchase.

Can I host tournaments with Fragplus.com?

Yes, Fragplus.com mentions “Tournament management” as a feature and suggests they can host tournaments for you, also offering free passes to premium tournaments for customers.

Does Fragplus.com have a public network status page?

Yes, Fragplus.com provides a “Network Status” link on its homepage, which directs to status.fragplus.com, allowing users to check the real-time status of their servers and network.

What types of storage does Fragplus.com use for hosting?

Fragplus.com explicitly mentions using SSDs Solid State Drives for its web hosting, which typically results in faster performance.

They also mention “SSD VPS Hosting” as coming soon.

Is Fragplus.com suitable for beginners?

Fragplus.com states that their “support team will help you build your community from scratches,” suggesting a focus on assisting users, which could be beneficial for beginners.

The user-friendly game panel also aims to simplify server management.

Does Fragplus.com have a Trustpilot presence?

Yes, Fragplus.com links directly to its Trustpilot profile from its homepage, allowing potential customers to view external reviews and ratings.

What are “100+ Drops Per Month” mentioned by Fragplus.com?

Fragplus.com states they “drop 100+ gifts, rewards to random customers every month,” which could include vouchers or other perks, as suggested by a customer testimonial.

When does my Fragplus.com subscription start?

Fragplus.com states that your subscription officially starts “after your servers is successfully deployed,” not immediately after payment.

What if I want to host a custom game not listed by Fragplus.com?

If your game is not supported, Fragplus.com offers custom game server hosting.

You can email them at [email protected] to inquire about hosting your specific game.



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