Fusioncarpetcare.com Review 1 by

Fusioncarpetcare.com Review

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Based on looking at the website, Fusioncarpetcare.com appears to be a legitimate local service provider specializing in carpet, upholstery, air duct, tile and grout cleaning, as well as water damage restoration and urine odor/stain removal.

The site provides a comprehensive overview of their services, areas served, and highlights several industry certifications and awards, which are positive indicators of a reputable business.

However, certain aspects concerning transparency regarding pricing and customer review aggregation could be enhanced for a more complete picture.

Overall Review Summary:

  • Website Professionalism: High
  • Services Offered: Comprehensive Carpet, Upholstery, Air Duct, Tile & Grout, Water Damage, Odor/Stain Removal
  • Service Area: Emerald Coast, Florida Destin, Fort Walton Beach, Navarre, Niceville, etc.
  • Certifications: IICRC Certified Firm, CRI Certified
  • Awards: Angie’s List Super Service Awards, HomeAdvisor Top Rated, BBB Torch Awards Winner 2012, 2014, 2017
  • Pricing Transparency: Limited Quotes require inquiry
  • Online Scheduling: Available via Housecall Pro
  • Contact Information: Readily available Phone, Email, Social Media
  • Overall Impression: Appears to be a credible and established local business.

Fusioncarpetcare.com presents itself as a professional, full-service carpet care and restoration company with a long-standing presence on the Emerald Coast since 2005. They emphasize their experience, education, technology, and a 12-step cleaning process for carpets, which suggests a structured approach to their services.

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The numerous awards from reputable platforms like Angie’s List, HomeAdvisor, and the Better Business Bureau, along with certifications from the Carpet and Rug Institute CRI and the Institute of Inspection Cleaning and Restoration IICRC, lend significant credibility to their claims.

While they offer free quotes and online scheduling, the absence of upfront, general pricing information might be a minor drawback for some users seeking immediate cost estimates.

Best Alternatives List:

  • Stanley Steemer

    • Key Features: Nationwide service, comprehensive carpet, upholstery, tile, and air duct cleaning. water damage restoration. professional steam cleaning process.
    • Average Price: Varies by service and location, typically offers package deals.
    • Pros: Well-established, strong brand recognition, professional technicians, advanced equipment.
    • Cons: Can be more expensive than local providers, less flexibility in scheduling specific times.
  • Chem-Dry

    • Key Features: Proprietary hot carbonating extraction method, quick drying times, green-certified solutions, pet urine removal treatment.
    • Average Price: Competitive, often offers coupons and promotions.
    • Pros: Effective cleaning with less water, pet-friendly, environmentally conscious approach.
    • Cons: Not all services available at every franchise location, results can vary slightly by franchisee.
  • Sears Carpet & Upholstery Cleaning

    • Key Features: Wide range of cleaning services including carpets, upholstery, tile & grout, air ducts, dryer vents, and water damage cleanup.
    • Average Price: Mid-range, frequently has promotional offers.
    • Pros: Reputable brand, experienced technicians, offers bundle deals for multiple services.
    • Cons: Customer service experiences can be inconsistent, scheduling might be less flexible in some areas.
  • Oxi Fresh Carpet Cleaning

    • Key Features: Oxygenated cleaning system, low-moisture cleaning for fast drying, eco-friendly solutions, sanitizing and deodorizing options.
    • Average Price: Generally affordable, often provides clear online quotes.
    • Pros: Fast drying times typically 1 hour, green cleaning focus, strong focus on customer satisfaction.
    • Cons: May not be suitable for extremely heavily soiled carpets, availability depends on franchise locations.
  • COIT Cleaning and Restoration Services

    • Key Features: Extensive services including carpet, upholstery, drapery, tile & grout, air duct, and natural stone cleaning. also offers emergency restoration.
    • Average Price: Higher end, but provides premium services.
    • Pros: Comprehensive service offerings, highly trained specialists, strong guarantees on their work.
    • Cons: Can be pricier, less widespread presence compared to larger national chains.
  • Heaven’s Best Carpet Cleaning

    • Key Features: Low-moisture cleaning method, quick drying times, citrus-based cleaning solution, focus on carpet, upholstery, and area rug cleaning.
    • Average Price: Mid-range, competitive pricing.
    • Pros: Safe for pets and children, pleasant citrus scent, less water usage.
    • Cons: Not all services e.g., air duct are offered by every franchise, may not be as effective for extremely deep stains.
  • Rug Doctor

    • Key Features: Rental carpet cleaning machines and cleaning solutions for DIY use, provides professional-grade results at home.
    • Average Price: Very affordable for DIY, rental fees plus solution costs.
    • Pros: Cost-effective, convenient for quick clean-ups, allows for flexible scheduling on your terms.
    • Cons: Requires manual effort, results may not be as thorough as professional services, machine maintenance is user’s responsibility.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Fusioncarpetcare.com Review & First Look

When you first land on Fusioncarpetcare.com, it’s clear they mean business.

The website design is clean, professional, and easy to navigate, immediately giving you the impression of a legitimate operation.

They don’t waste time getting to the point: they offer carpet cleaning, upholstery cleaning, air duct cleaning, tile & grout cleaning, dryer vent cleaning, and even tackle urine odors and stains.

This breadth of services is a significant plus, indicating a versatile approach to home maintenance and restoration.

One of the first things you’ll notice is the prominent display of their contact information—a phone number and email address are right at the top, along with links to their social media profiles Facebook, Flickr, X/Twitter, Vimeo, YouTube, Instagram, Pinterest, LinkedIn. This level of accessibility is crucial for local service businesses, building trust by making it easy for potential customers to reach out. 24locksmithhouston.com Review

They also offer a “Request a Free Quote” and “Ready to Schedule?” call to action, streamlining the initial customer interaction.

Initial Impressions on Professionalism

The website immediately conveys professionalism through its clear layout and organized content.

It avoids flashy, distracting elements, opting instead for a straightforward presentation of services and credentials.

The use of high-quality images and concise descriptions further enhances this perception.

For instance, the section on “Why Air Quality Matters?” highlights the EPA’s stance on indoor air quality, lending an air of authority and concern for customer well-being. Thedepotglasgow.com Review

This kind of professional presentation is often a good indicator of a company that takes its work seriously.

Transparency in Service Offerings

Fusioncarpetcare.com is quite transparent about what services they offer. Each major service category—Carpet Care, Air Duct Cleaning, Restoration, and Tile Cleaning—has its own dedicated page linked directly from the homepage, allowing users to dive deeper into specifics. For example, the Carpet Care page details a “12-step process,” which suggests a methodical and thorough approach to cleaning. This level of detail helps customers understand exactly what they’re getting, reducing ambiguity and fostering confidence.

Geographic Service Area Clarity

For a local service business, clearly defining the service area is paramount.

Fusioncarpetcare.com does this effectively, mentioning “Fort Walton Beach, Navarre & Navarre Beach, Niceville and Surrounding Areas” right at the top.

Further down, they list specific locations: “Emerald Coast, including Destin, Miramar Beach, Fort Walton, Mary Esther, Crestview, Niceville, Freeport, Navarre, Gulf Breeze, Milton, and Some Areas in Pensacola.” This explicit delineation ensures that potential customers quickly understand if they fall within the company’s operational reach, saving both parties time and effort. 24locksmithwilmette.com Review

Fusioncarpetcare.com Credentials & Reputation

A key aspect of reviewing any service provider is examining their credentials and reputation.

Fusioncarpetcare.com goes to great lengths to highlight its legitimacy through various awards and certifications.

This is a strong indicator of a company that values industry standards and customer satisfaction.

They proudly display multiple accolades, which is a commendable practice for building trust in the service industry.

Industry Certifications and Affiliations

Fusioncarpetcare.com highlights two significant industry certifications: Msmoversuae.com Review

  • Certified with the Carpet and Rug Institute CRI: The CRI is a scientific and standard-setting organization for the carpet and rug industry. Their Seal of Approval SOA program tests and certifies cleaning products and equipment. Being a CRI-certified service provider means FusionCRS adheres to rigorous standards for effective and safe carpet cleaning practices. This is a big deal in the carpet care world, ensuring they’re using methods and equipment that actually work without damaging your carpets.
  • Certified with the Institute of Inspection, Cleaning and Restoration Certification IICRC: The IICRC is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. An IICRC-certified firm means they meet high standards for technical proficiency and ethical conduct in cleaning and restoration. This certification is particularly important for services like water damage restoration, indicating they have the knowledge and training to handle complex situations correctly and safely.

These certifications aren’t just badges.

They represent significant investments in training, equipment, and adherence to best practices, ensuring a high level of service quality.

Awards and Recognition

The website proudly showcases several awards, which are independently granted and reflect positive customer experiences and business practices:

  • Angie’s List Super Service Awards: Angie’s List now Angi awards this to companies that maintain a superior service record. It’s based on customer reviews and indicates a consistent track record of excellent service.
  • Top Rated Carpet Cleaning with HomeAdvisor: Similar to Angie’s List, HomeAdvisor now Angi is a platform where homeowners find and review service professionals. Being “Top Rated” suggests strong positive feedback from a significant number of customers.
  • Better Business Bureau BBB Torch Awards Winner 2012, 2014 & 2017: The BBB Torch Awards for Ethics recognize companies that demonstrate high standards of ethical behavior in their marketplace. Winning this award multiple times is a powerful testament to Fusioncarpetcare.com’s commitment to integrity and trustworthy business practices. According to the BBB, “Torch Awards winners demonstrate exceptional ethical leadership and business practices, building trust with their employees, customers and communities.” This award is a particularly strong indicator of reliability.

The presence of these multiple, consistent awards across different years and platforms significantly bolsters Fusioncarpetcare.com’s credibility, showcasing a long-standing commitment to quality and customer satisfaction.

Fusioncarpetcare.com Pros & Cons

Every business has its strengths and weaknesses, and Fusioncarpetcare.com is no exception. 24locksmithnorthfield.com Review

Analyzing these aspects provides a balanced perspective for potential customers.

Advantages of Fusioncarpetcare.com

  • Comprehensive Service Offerings: From carpet and upholstery to air duct and water damage restoration, they cover a wide spectrum of home cleaning and restoration needs. This “one-stop-shop” approach can be highly convenient for homeowners.
  • Strong Industry Credentials: The IICRC and CRI certifications are significant, indicating adherence to professional standards and best practices. This ensures quality and safety in their cleaning and restoration processes.
  • Multiple Prestigious Awards: Repeated wins of Angie’s List Super Service Awards, HomeAdvisor Top Rated status, and multiple BBB Torch Awards for Ethics 2012, 2014, 2017 are powerful endorsements of their consistent quality and ethical business conduct. These aren’t easy to get and reflect genuine customer satisfaction and a commitment to integrity.
  • Established Local Presence: Operating since 2005 on the Emerald Coast means they have deep roots in the community and significant experience with local conditions and customer needs. This long tenure often translates to reliability.
  • Clear and Professional Website: The website is well-designed, easy to navigate, and clearly outlines their services and service areas, enhancing user experience and trustworthiness.
  • Emphasis on “Quality and Integrity”: Their stated mission, “To provide services infused with Quality and Integrity, Doing unto other as we would have done unto us,” aligns with ethical business practices and suggests a customer-centric approach. This echoes the Golden Rule, a universal principle of fair dealing.

Areas for Potential Improvement Cons

  • Reliance on External Review Platforms: While displaying awards is great, there isn’t a dedicated section on the website for recent, direct customer testimonials or case studies with before-and-after photos that are easily accessible on their own domain. Potential customers might have to navigate away to Angie’s List, HomeAdvisor, or BBB to read specific reviews, which adds an extra step.
  • Generic Blog Content if present: While not explicitly mentioned in the provided text, many service websites benefit from regularly updated, localized blog content that offers helpful tips, showcases completed projects, or addresses common customer concerns. This can improve SEO and establish the company as a local authority. This is a general observation for service websites, not specific to Fusioncarpetcare.com’s provided text.
  • No Online Booking System beyond quote request: While they link to “Housecall Pro” for scheduling, a fully integrated online booking system directly on their site could enhance convenience for customers who prefer to schedule without an immediate phone call.

Overall, the pros heavily outweigh the cons, especially given their verifiable credentials and long history.

The areas for improvement are primarily related to website features that could enhance customer convenience rather than fundamental issues with their service quality or legitimacy.

How Fusioncarpetcare.com Operates

Understanding the operational model of a service business like Fusioncarpetcare.com provides insight into their customer journey and service delivery.

They seem to follow a standard, yet professional, approach to engaging with clients and executing their services. Hurleywrite.com Review

The Customer Journey: From Quote to Service

The process appears straightforward, designed for ease of access:

  1. Initial Contact/Inquiry: Customers can either call them directly 850-699-6234, email them [email protected], or use the “Request a Free Quote” form available on the website. This multi-channel approach caters to different customer preferences.
  2. Quote Generation: Once contacted, Fusioncarpetcare.com likely gathers details about the service needed, property size, and specific requirements to provide a tailored estimate. The “free quote” aspect is a common and reassuring practice, as it allows customers to understand potential costs without commitment.
  3. Scheduling: After a quote is accepted, the website indicates a “Ready to Schedule?” option which links to Housecall Pro, a known field service management software. This suggests an organized system for managing appointments and technician dispatch.
  4. Service Delivery: Their homepage mentions using “some of the Best Equipment on the Market” and a “12-step process” for carpet cleaning, implying a methodical and high-quality approach to service execution. This structured method aims to ensure consistency and effectiveness in results.
  5. Post-Service: While not explicitly stated on the homepage, professional service companies typically follow up after a job to ensure customer satisfaction and address any concerns. Their focus on awards and ethics suggests they prioritize customer feedback.

Equipment and Methodology

Fusioncarpetcare.com emphasizes the use of “some of the Best Equipment on the Market” for their steam cleaning services.

Steam cleaning also known as hot water extraction is widely regarded in the industry as the most effective method for deep cleaning carpets, as it uses hot water to break down dirt and extract it, rather than just surface cleaning.

The mention of a “12-step process” for carpets further highlights their systematic approach.

This likely includes pre-inspection, vacuuming, pre-treatment, spot treatment, agitation, hot water extraction, post-inspection, and potentially drying aids or protective applications. Designjoannemartin.com Review

This level of detail in their methodology suggests a commitment to thoroughness and quality results.

Company Mission and Values

Their stated company mission is “To provide services infused with Quality and Integrity, Doing unto other as we would have done unto us.” This mission statement is particularly strong and aligns with ethical business principles.

The phrase “Doing unto other as we would have done unto us” directly reflects the Golden Rule, implying fair treatment, honesty, and a commitment to customer satisfaction.

This value proposition, combined with their BBB Torch Awards, reinforces the idea that Fusioncarpetcare.com aims to operate with a high degree of integrity and customer respect.

Such a mission statement provides a moral compass for their operations and helps build trust with potential clients. Palaciovillapanes.com Review

Fusioncarpetcare.com Pricing & Quotes

One of the most common questions consumers have when looking for service providers is about pricing.

While Fusioncarpetcare.com doesn’t offer a transparent pricing list on their homepage, they do provide a clear pathway to obtaining a quote.

This approach has its own set of implications for the customer.

How to Get a Free Estimate

The website prominently features “Schedule a FREE estimate” buttons, indicating that pricing is custom and determined after an assessment.

The process for obtaining an estimate is straightforward: Groombridgeplace.com Review

  1. Click “Request a Free Quote”: This likely leads to a contact form where you can provide details about your cleaning or restoration needs, your location, and contact information.
  2. Contact via Phone or Email: Alternatively, you can call them directly at 850-699-6234 or send an email to [email protected].

This method allows Fusioncarpetcare.com to tailor quotes based on specific factors like the size of the area, type of material, severity of the stain or damage, and any special treatments required.

For complex services like water damage restoration or air duct cleaning, a standardized price list wouldn’t be feasible, making personalized estimates a necessary and often beneficial approach.

Factors Influencing Pricing

While specific prices aren’t listed, several factors typically influence the cost of carpet, upholstery, and restoration services:

  • Square Footage/Area Size: The larger the area to be cleaned e.g., more rooms, larger ducts, the higher the cost.
  • Type of Service: Carpet cleaning, upholstery, tile & grout, air duct cleaning, and water damage restoration each have different pricing structures due to varying labor, equipment, and material requirements.
  • Severity of Stains/Damage: Heavily soiled carpets, deep-set stains like urine, or extensive water damage will require more intensive work, specialized products, and potentially more time, increasing the overall cost.
  • Material Type: Delicate fabrics or unique tile materials might require specialized cleaning techniques or products, affecting the price.
  • Additional Services: Odor removal, stain protection treatments, or dryer vent cleaning bundled with other services might incur additional fees.
  • Location: While they serve a specific region, variations within that region could sometimes influence travel costs, although this is less common for local service providers.

It’s common for professional cleaning companies to offer customized quotes, as it ensures accuracy and fairness for both the customer and the business, especially for services that can vary significantly in scope.

How to Cancel a Fusioncarpetcare.com Service

While the website doesn’t explicitly detail a cancellation policy on its homepage, for any service-based business, understanding the cancellation process is crucial for customers. Yesjulz.com Review

Generally, for a local service provider like Fusioncarpetcare.com, cancellation policies are typically communicated directly during the booking process or upon request.

Standard Cancellation Procedures

Given Fusioncarpetcare.com’s professional demeanor and use of a scheduling platform like Housecall Pro, their cancellation procedure is likely to be standard for the industry:

  1. Direct Communication: The most effective way to cancel or reschedule an appointment would be to directly contact them via phone 850-699-6234 or email [email protected]. This allows for immediate communication and confirmation.
  2. Advance Notice: Most service providers require a certain amount of advance notice for cancellations e.g., 24-48 hours to avoid cancellation fees. This allows them to reallocate their resources and schedule other appointments. While not stated, it’s a common industry practice.
  3. Confirmation: Always request a confirmation of your cancellation, whether verbal or via email, to have a record.

It is always advisable for customers to inquire about the cancellation policy when booking a service to avoid any misunderstandings or potential charges.

For a business that emphasizes integrity, it’s reasonable to expect a fair and clear policy upon inquiry.

Fusioncarpetcare.com Customer Service

Customer service is the backbone of any service-oriented business, and Fusioncarpetcare.com seems to prioritize accessibility and responsiveness based on its website design. Expertstock.tips Review

Their approach to customer interaction appears to be multifaceted, catering to various preferences.

Accessibility and Contact Points

Fusioncarpetcare.com makes it easy for potential and existing customers to reach them.

The following contact points are prominently displayed:

  • Phone Number: A direct phone line 850-699-6234 is clearly visible at the top of every page, indicating a preference for direct, real-time communication. This is often the quickest way to get answers to urgent questions or to schedule/reschedule services.
  • Email Address: An email address [email protected] is also provided, offering an alternative for inquiries that are less urgent or require detailed written communication.
  • Social Media Links: Links to Facebook, X Twitter, Instagram, LinkedIn, Pinterest, Flickr, and YouTube are available. While these platforms can be used for general inquiries or staying updated, direct service-related questions are typically best handled via phone or email for faster, more personalized responses. Their presence across multiple social media channels indicates an effort to be present where their customers are.

The emphasis on providing direct contact information reinforces their commitment to being approachable and responsive to customer needs.

Stated Values and Customer Focus

The company’s mission statement, “To provide services infused with Quality and Integrity, Doing unto other as we would have done unto us,” strongly implies a customer-first approach. This isn’t just marketing fluff. Mowebmedia.com Review

Coupled with their numerous BBB Torch Awards, it suggests a genuine commitment to ethical conduct and customer satisfaction.

The “Doing unto other as we would have done unto us” principle the Golden Rule is a powerful indicator of how they aim to treat their clients—with fairness, respect, and a focus on delivering high-quality service.

This foundational value points to a company that strives to resolve issues amicably and ensure a positive customer experience, which is the hallmark of good customer service.

Fusioncarpetcare.com Alternatives

When considering any service, it’s wise to look at alternatives to ensure you’re making the best choice for your specific needs.

The carpet cleaning and restoration industry is robust, with several reputable players ranging from national chains to local specialists. Networkhearing.com Review

Major National Chains

For those who prefer the consistency and wide availability of larger companies, several national brands offer similar services to Fusioncarpetcare.com:

  • Stanley Steemer: A well-known name in the industry, Stanley Steemer offers comprehensive cleaning for carpets, upholstery, tile, and air ducts, along with water damage restoration. They are known for their professional service and brand recognition.
  • Chem-Dry: Known for its unique hot carbonating extraction cleaning method, Chem-Dry focuses on quick-drying times and green-certified solutions, making it a popular choice for eco-conscious consumers and those with pets.
  • Sears Carpet & Upholstery Cleaning: Leveraging the Sears brand, this service provides a wide array of cleaning solutions including carpets, upholstery, air ducts, and dryer vents, often with competitive pricing and package deals.
  • COIT Cleaning and Restoration Services: COIT offers a very broad range of services, extending beyond carpets to drapes, blinds, and even natural stone. They are often considered a premium service with highly trained technicians and strong guarantees.

These national chains typically have standardized training, equipment, and pricing though it can vary by franchise, which provides a predictable service experience across different locations.

Local & Regional Specialists

Beyond the national giants, many excellent local and regional companies provide specialized and often more personalized services, similar to Fusioncarpetcare.com’s local focus. Finding these alternatives usually involves:

  • Online Search: Using terms like “carpet cleaning near me,” “air duct cleaning ,” or “water damage restoration ” will yield a list of local providers.
  • Local Directories: Checking community directories, Yelp, or Google Maps for businesses with good reviews in your specific area.
  • Referrals: Asking friends, family, or neighbors for recommendations can often lead to highly reliable local businesses.

Local businesses, like Fusioncarpetcare.com, often pride themselves on community involvement, personalized customer service, and a deep understanding of regional needs.

They may offer more flexible scheduling or more tailored solutions compared to larger corporations. Doorsandhandles.uk.com Review

When evaluating local alternatives, look for similar indicators of trustworthiness:

  • Strong Online Reviews: Check Google Reviews, Yelp, and BBB ratings.
  • Professional Website: A clear, informative website indicates professionalism.
  • Certifications: Look for IICRC or CRI certifications.
  • Transparent Communication: Businesses that are easy to contact and responsive are usually more reliable.

Ultimately, the “best” alternative depends on individual priorities, whether it’s brand recognition, specific cleaning methods, pricing, or the desire to support a local business.

FAQ

What services does Fusioncarpetcare.com offer?

Fusioncarpetcare.com offers a comprehensive range of services including carpet cleaning, upholstery cleaning, air duct cleaning, tile & grout cleaning, dryer vent cleaning, water damage restoration, and specialized urine odor and stain removal.

Is Fusioncarpetcare.com a legitimate business?

Yes, based on its professional website, clear contact information, numerous industry certifications IICRC, CRI, and multiple awards from reputable organizations Angie’s List, HomeAdvisor, BBB Torch Awards, Fusioncarpetcare.com appears to be a legitimate and established business.

What areas does Fusioncarpetcare.com serve?

Fusioncarpetcare.com serves the Emerald Coast of Florida, including Destin, Miramar Beach, Fort Walton Beach, Mary Esther, Crestview, Niceville, Freeport, Navarre, Gulf Breeze, Milton, and some areas in Pensacola. Nothisisart.com Review

How long has Fusioncarpetcare.com been in business?

Fusioncarpetcare.com, operating as FusionCRS, has been offering premiere carpet cleaning services on the Emerald Coast since 2005, indicating a long history and extensive experience in the industry.

How can I get a quote from Fusioncarpetcare.com?

You can get a free estimate from Fusioncarpetcare.com by calling them at 850-699-6234, emailing [email protected], or by filling out the “Request a Free Quote” form on their website.

Does Fusioncarpetcare.com offer online scheduling?

Yes, Fusioncarpetcare.com provides a “Ready to Schedule?” option on their website that links to an external scheduling platform, Housecall Pro, for booking services.

What kind of equipment does Fusioncarpetcare.com use?

Fusioncarpetcare.com states that they use “some of the Best Equipment on the Market” for their steam cleaning process, indicating an investment in high-quality tools for effective cleaning.

What is the 12-step process mentioned for carpet cleaning?

While the website mentions a “12-step process” for carpet cleaning, the specific details of each step are elaborated on a dedicated carpet care page.

This typically includes comprehensive steps from pre-inspection to post-cleaning treatments.

What certifications does Fusioncarpetcare.com hold?

Fusioncarpetcare.com is certified with the Carpet and Rug Institute CRI and is an Institute of Inspection Cleaning and Restoration Certification IICRC certified firm, demonstrating adherence to high industry standards.

Has Fusioncarpetcare.com won any awards?

Yes, Fusioncarpetcare.com has won multiple awards, including Angie’s List Super Service Awards, Top Rated Carpet Cleaning with HomeAdvisor, and Better Business Bureau Torch Awards Winner in 2012, 2014, and 2017.

What is Fusioncarpetcare.com’s company mission?

Fusioncarpetcare.com’s company mission is “To provide services infused with Quality and Integrity, Doing unto other as we would have done unto us,” emphasizing ethical conduct and customer-focused service.

Does Fusioncarpetcare.com handle pet urine odors and stains?

Yes, Fusioncarpetcare.com specifically highlights their ability to “Remove Urine Odors and treatment of Urine Stains” as one of their specialized services.

How does Fusioncarpetcare.com ensure good indoor air quality?

Fusioncarpetcare.com addresses indoor air quality by offering professional air duct cleaning services, which they state is the best way to remove contaminants from air ducts according to EPA guidelines.

Does Fusioncarpetcare.com offer water damage restoration?

Yes, Fusioncarpetcare.com provides water damage restoration services for homes and businesses, ready to help with issues like overflowing toilets or leaking sinks.

Are there testimonials or reviews directly on their website?

While Fusioncarpetcare.com showcases awards from review platforms, the main homepage text does not explicitly feature a dedicated section for direct customer testimonials or individual reviews on their own domain.

You would need to visit the linked award sites to read specific reviews.

What payment methods does Fusioncarpetcare.com accept?

The website does not explicitly list accepted payment methods.

It’s best to inquire directly with them when scheduling or requesting a quote.

Is Fusioncarpetcare.com active on social media?

Yes, Fusioncarpetcare.com has active links to multiple social media platforms, including Facebook, X Twitter, Vimeo, YouTube, Instagram, Pinterest, and LinkedIn.

Can I cancel my service with Fusioncarpetcare.com?

While a specific cancellation policy is not detailed on the homepage, service providers typically have policies requiring advance notice for cancellations.

It is recommended to contact them directly via phone or email to inquire about their cancellation procedures.

Does Fusioncarpetcare.com clean commercial properties?

The website states they serve “home or business” for water damage and imply comprehensive service for both residential and commercial clients, particularly given their long history and professional credentials.

How does Fusioncarpetcare.com compare to national carpet cleaning chains?

Fusioncarpetcare.com distinguishes itself with a strong local presence since 2005, multiple local awards, and direct customer service.

While national chains like Stanley Steemer or Chem-Dry offer broad availability, Fusioncarpetcare.com provides a specialized, ethically driven local service with high industry certifications.



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