Gofloorit.co.uk Reviews

Based on looking at the website, Gofloorit.co.uk appears to be an online retailer specializing in various types of hard flooring and carpets, aiming to simplify the process of purchasing and installing new floors for homeowners and businesses. The site emphasizes competitive pricing, direct-to-door delivery, and a wide selection of flooring options, including laminate, vinyl, and LVT Luxury Vinyl Tile from brands like Brampton Chase. While the core business of providing flooring materials is generally permissible, it’s crucial for consumers to ensure that any financial transactions, such as payment plans or financing options, are riba-free interest-free and that the overall dealings align with ethical principles of honesty and transparency. Always prioritize clarity in pricing and terms to avoid any ambiguity that could lead to unethical financial practices.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Gofloorit.co.uk Review & First Look

Gofloorit.co.uk presents itself as a user-friendly platform for sourcing and purchasing flooring solutions.

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The initial impression is one of efficiency and directness, with a clear focus on delivering products directly to the customer’s door.

The website’s design is functional, aiming to streamline the browsing and purchasing experience.

For anyone looking to renovate or update their space, understanding the nuances of an online flooring retailer is key, especially when considering the significant investment involved in flooring.

Navigating the Gofloorit.co.uk Interface

The website’s layout is straightforward, featuring main navigation links such as “Hard Flooring,” “Carpet,” “Products,” “Inspiration,” and “Request A Quote.” This intuitive structure allows users to quickly find what they’re looking for, whether it’s specific product categories or general information. Targetcomponents.co.uk Reviews

A prominent “Shop Now” button on the homepage directs users to their GFI Direct section for direct box product purchases, highlighting a streamlined buying process.

From an ethical standpoint, clear navigation is always a plus, as it minimizes confusion and ensures customers can easily access all terms and conditions before making a purchase.

Initial Product Range Overview

Gofloorit.co.uk boasts a decent selection, covering popular flooring types such as:

• Laminate/Click Floors: Known for their durability and ease of installation.
• Vinyls: Often chosen for their water resistance and versatility.
• LVT Luxury Vinyl Tile: Highlighted with specific brands like Brampton Chase, indicating a focus on quality and aesthetic appeal.
• Carpets: Catering to those who prefer soft flooring options, although the main emphasis appears to be on hard flooring.

The inclusion of “GFI Essentials” suggests curated selections or perhaps budget-friendly options, which can be attractive to a broad range of customers.

However, the site could benefit from more detailed product specifications readily available without deep diving, allowing for better informed ethical choices in materials and sourcing. Foliosociety.com Reviews

Gofloorit.co.uk Pros & Cons

When evaluating an online retailer, a balanced perspective is essential.

Gofloorit.co.uk offers several advantages, but like any service, it also has areas that could be improved.

Understanding these can help potential customers make an informed decision that aligns with their needs and ethical considerations.

Advantages of Using Gofloorit.co.uk

Gofloorit.co.uk brings several compelling aspects to the table for consumers in the UK market:

• Convenience of Online Shopping: The ability to browse, select, and order flooring from the comfort of one’s home is a significant draw. This reduces the need for multiple store visits and allows for comparison shopping at leisure.
• Direct-to-Door Delivery: Their “GFI Direct” service, offering direct delivery of box products, simplifies the logistics for customers, eliminating the hassle of transporting bulky flooring materials.
• Competitive Pricing Claims: The website explicitly mentions “Competitive £m2 rates for basic, entry levels floorcoverings.” This suggests an effort to offer value for money, which is always a positive for budget-conscious consumers.
• Wide Range of Products: From basic carpets to luxury vinyl tiles, the diversity in their product catalog caters to various tastes and budget points. This variety increases the likelihood of customers finding a suitable option.
• “Request A Quote” and Home Visit Option: The availability of a custom quote service and even home visits for measurement and assessment adds a personalized touch, bridging the gap between online convenience and traditional service. This can be particularly beneficial for larger projects or those requiring expert advice.
• Testimonials Section: Featuring customer testimonials on the homepage builds trust and provides social proof of positive experiences, which can be reassuring for new visitors. For example, a testimonial from “Katie Towcester, 2022” praises “Richard and Nick” for “brilliant communication and providing us with the best quality flooring and service!”

Areas for Improvement and Potential Disadvantages

While Gofloorit.co.uk offers a good starting point, certain aspects could be enhanced to provide an even better customer experience and stronger ethical transparency: Instantlicense.com Reviews

• Lack of Detailed Product Specifications: For some products, a deeper dive into technical specifications, material composition, and environmental certifications could be beneficial. This allows for more informed decisions, especially for those prioritizing sustainability or specific material properties.
• Limited Online Financial Transparency: While they offer competitive rates, explicit details on payment plans or any financing options are not immediately visible. It’s crucial for consumers to inquire directly about whether any financing involves riba interest, as this would make it impermissible from an ethical standpoint. Always opt for upfront payment or interest-free alternatives.
• Dependence on Third-Party Installers: While they offer assessment, the primary business is product supply. Customers will likely need to arrange their own installation, which adds an extra layer of complexity and cost not directly covered by the website’s initial offering.
• Geographic Service Limitations: While not explicitly stated, direct home visits for measurement and assessment might be geographically limited. Customers should clarify service area coverage before relying on this feature.
• Online Sample Ordering: The website doesn’t prominently feature an option for ordering samples online. For flooring, seeing and feeling the material in person is often crucial before making a large purchase. This is a common feature on many competitor sites that Gofloorit.co.uk could consider implementing for a better user experience.

Gofloorit.co.uk Alternatives

Exploring alternatives is a smart move for any significant purchase, especially when dealing with home improvements.

While Gofloorit.co.uk offers a compelling service, comparing it with other reputable providers ensures you find the best fit for your needs, budget, and ethical considerations.

Online Flooring Retailers

The online flooring market in the UK is competitive, offering a wide array of choices. Here are some prominent alternatives to consider:

• Flooring Superstore: Known for its vast selection of carpets, laminate, LVT, and engineered wood. They often have sales and a strong online presence, including a comprehensive sample service.
• Tapi Carpets & Floors: While they have a strong physical store presence, Tapi also offers a robust online platform for browsing and purchasing. They provide a wide range of flooring types, including expert fitting services.
• Kaindl Flooring via various retailers: Kaindl is a manufacturer of high-quality laminate and wood flooring. While not a direct retailer, many online and offline stores stock their products, offering premium options.
• Online Carpets: As the name suggests, they specialize in carpets but also offer laminate and vinyl. They pride themselves on competitive pricing and direct delivery.

When exploring these alternatives, pay close attention to:

• Shipping costs and delivery times: These can vary significantly.
• Return policies: Crucial for large purchases like flooring.
• Availability of samples: Essential for making an informed decision about color and texture.
• Customer service reviews: Look for consistent positive feedback on responsiveness and problem resolution.

Local Flooring Stores

Don’t overlook the benefits of shopping locally. Gilbridepharmacy.co.uk Reviews

Physical stores offer a tactile experience that online shopping often lacks:

• Direct Consultation: You can speak directly with experienced staff who can provide tailored advice, measure your space, and offer installation services.
• Seeing and Feeling Products: This is perhaps the biggest advantage. You can see the true color, texture, and quality of the flooring before committing.
• Immediate Availability: Some local stores may have inventory on hand for quicker projects.
• Support Local Businesses: Contributing to your local economy is always a positive step.

When choosing a local store, ensure they offer:

• Transparent pricing.
• Clear installation guarantees.
• Good local reputation check online reviews and ask for referrals.
• Interest-free payment options if you require financing, ensuring they are free of riba.

Ethical Sourcing and Sustainability

Regardless of whether you choose Gofloorit.co.uk or an alternative, it’s highly recommended to inquire about the ethical sourcing and sustainability practices of the products. Look for:

• FSC Forest Stewardship Council certification: For wood and laminate products, ensuring responsible forestry.
• Low VOC Volatile Organic Compounds emissions: For healthier indoor air quality.
• Recycled content: Where applicable, indicating environmental responsibility.
• Fair labor practices: If information on the manufacturing process is available.

Prioritizing these factors ensures that your purchase aligns not only with your aesthetic preferences but also with broader ethical responsibilities.

How to Cancel Gofloorit.co.uk Subscription

Based on the information available on the Gofloorit.co.uk website, it does not appear that they operate on a subscription model for their core flooring products. Telia.se Reviews

Their business seems to be based on one-time purchases of flooring materials and related services like quoting or home assessments.

Therefore, the concept of “canceling a subscription” as one might with a monthly service or software is likely not applicable to Gofloorit.co.uk.

However, if you have placed an order and wish to cancel it, this falls under their general order cancellation and returns policy.

Here’s what you should typically look for and how to approach it:

Understanding Order Cancellation Policy

Most online retailers have a clear policy regarding order cancellations. For Gofloorit.co.uk, you would need to: Peakaccountingtaxsolutions.com Reviews

• Review their Terms and Conditions: This section, usually found at the bottom of the website, will outline the specific procedures and timelines for canceling an order. Look for clauses related to “cancellation,” “returns,” or “refunds.”
• Contact Customer Service Immediately: If you need to cancel an order, prompt action is crucial. Reach out to their customer service team via phone or email as soon as possible.
  • Phone: This is often the fastest way to get a live response, especially if the order hasn’t been processed or shipped yet.
  • Email: Provides a written record of your request, which can be useful for documentation.
• Provide Order Details: Have your order number, name, and contact information ready to expedite the process.

Potential Scenarios for Cancellation

The ability to cancel an order often depends on its current status:

• Before Shipping: If your order has not yet been dispatched, cancellation is usually straightforward, and you should receive a full refund.
• After Shipping/In Transit: Once an order has been shipped, it becomes more complicated. You might be responsible for return shipping costs, and the refund could be processed only after the goods are returned and inspected.
• Custom or Cut-to-Size Orders: Be aware that custom-made items, such as carpets cut to specific dimensions, are often non-refundable or subject to significant restocking fees, as they cannot be easily resold. This is standard practice across the industry.

Steps to Take for an Order Cancellation

1. Locate Contact Information: Find the “Contact Us” section on Gofloorit.co.uk.
2. Prepare Your Information: Gather your order confirmation email and any other relevant details.
3. Initiate Contact: Call or email their customer support team. Clearly state your intention to cancel the order and provide all necessary details.
4. Confirm Cancellation: Ask for a written confirmation of the cancellation and details about the refund process if applicable.
5. Monitor Your Refund: Keep an eye on your bank statement to ensure the refund is processed within the communicated timeframe.

Given that Gofloorit.co.uk focuses on direct product sales, the concept of a “free trial” is also unlikely to apply.

Flooring is a physical product that cannot be tried in the same way software or a service might be.

Any “trial” would likely refer to ordering samples, which are usually a small, one-time purchase.

Gofloorit.co.uk Pricing

Understanding pricing is paramount for any large purchase, and flooring is no exception. Tohaadesign.us Reviews

Gofloorit.co.uk emphasizes “Competitive £m2 rates for basic, entry levels floorcoverings,” indicating a focus on offering value.

However, the exact pricing structure for all products isn’t immediately transparent without a direct inquiry or adding items to a basket.

Overview of Pricing Philosophy

Gofloorit.co.uk’s stated pricing philosophy revolves around:

• Competitive Meter Square Rates: This suggests they aim to be comparable to or better than market rates for foundational flooring products like carpets, vinyls, and laminate/click floors.
• Entry-Level Focus: The emphasis on “entry levels” implies that their most aggressive pricing might be on more standard or budget-friendly options, potentially offering a good starting point for those with cost constraints.
• Direct Sales Model GFI Direct: The “Purchase box products online direct to your door” via GFI Direct might imply a cost advantage by cutting out intermediaries.

How to Obtain Pricing Information

Since the website doesn’t display a comprehensive price list for all items upfront, potential customers will need to:

• Browse Products in GFI Direct: For “box products,” navigating to the “GFI Direct” section should allow you to see individual product prices.
• Request a Quote: For larger projects, or if you need specific measurements and assessment, using their “Request A Quote” feature is the most effective way to get an accurate cost estimate. This service requires you to submit your details, presumably for a tailored proposal.
• Contact Customer Service: For general pricing inquiries or to understand the cost of specific products not clearly listed, directly contacting their sales team would be necessary.

Factors Influencing Your Total Flooring Cost

It’s crucial to remember that the price per square meter £m2 for the material is only one component of the total cost. Saptalks.com Reviews

Several other factors contribute to the final bill:

• Product Type and Quality: Luxury Vinyl Tile LVT will generally be more expensive per m2 than basic laminate or vinyl. Higher-end ranges within any category will also command higher prices.
• Underlay: Often a necessary component for comfort, insulation, and longevity, underlay is usually an additional cost.
• Adhesives and Accessories: Depending on the flooring type e.g., glue-down LVT and installation method, you might need specific adhesives, trims, or transition strips, all of which add to the cost.
• Delivery Charges: While Gofloorit.co.uk offers direct delivery, clarify if there are any associated delivery fees, especially for larger orders or specific locations.
• Installation Costs: This is perhaps the most significant additional cost. Unless you are undertaking a DIY project, you will need to factor in the cost of professional installation. Gofloorit.co.uk offers home visits for “measure and flooring assessment inspection,” which might lead to recommendations for installers, but the installation itself is likely a separate service.
• Subfloor Preparation: If your existing subfloor requires significant preparation e.g., leveling, damp proofing, this will add to the overall project cost.

When budgeting, always seek a comprehensive quote that breaks down all these components to avoid surprises. Ensure all financial dealings are transparent and free from any riba interest elements if any financing options are considered.

Gofloorit.co.uk vs. Competitors

When it comes to purchasing flooring, customers have a plethora of options, ranging from large national chains to independent local shops and online specialists.

Comparing Gofloorit.co.uk to its competitors involves looking at various aspects like product range, pricing, service model, and customer support.

Gofloorit.co.uk’s Positioning

Gofloorit.co.uk appears to position itself as a convenient online supplier focusing on competitive pricing for common flooring types like laminate, vinyl, and LVT, with an emphasis on direct-to-door delivery of “box products.” Their “Request A Quote” and home visit options add a layer of personalized service often associated with traditional retailers, bridging the gap between purely online and brick-and-mortar experiences. Simplymoney.com Reviews

Comparison with Major Online Retailers

• Flooring Superstore: Often cited as a large online competitor, Flooring Superstore boasts an immense inventory covering every conceivable flooring type, from budget-friendly options to premium engineered wood and carpets. They typically offer extensive sample services and frequent promotional sales. Gofloorit.co.uk may compete on direct pricing for specific entry-level products, but Flooring Superstore often provides a broader, more diverse selection and more transparent online pricing.
• Online Carpets: As a specialist, Online Carpets primarily focuses on carpets but also offers hard flooring. Their strength lies in competitive carpet pricing and often rapid delivery. Gofloorit.co.uk offers a more balanced approach between carpets and hard flooring, especially LVT, which might make it a more comprehensive choice for some.

Comparison with Hybrid Online & Physical Retailers

• Tapi Carpets & Floors / Carpetright: These are major players with both extensive online presence and numerous physical showrooms across the UK. They offer a full-service experience, including measuring, fitting, and guarantees. Their online platforms allow for browsing and initial selection, but many customers still prefer visiting a store to see samples and get expert advice.
  • Advantage for Tapi/Carpetright: The ability to physically see and feel products, receive in-person expert advice, and often bundle purchase with professional installation and comprehensive guarantees.
  • Advantage for Gofloorit.co.uk: Potentially more competitive pricing for product-only purchases due to lower overheads, and the convenience of direct online ordering without the need for showroom visits. For those comfortable with DIY or arranging their own fitting, Gofloorit.co.uk could offer a simpler, product-focused transaction.

Unique Selling Propositions USPs

• Gofloorit.co.uk:
  • Streamlined “GFI Direct” for box products: Emphasizes quick, direct purchase.
  • Brampton Chase LVT Supplier: Highlighting a specific, quality LVT brand.
  • Personalized Quote/Home Visit: Blends online convenience with a touch of traditional service.
• Competitors:
  • Vast Selection & Samples Online: Many online competitors offer a wider array of brands and extensive sample services.
  • Full Installation Service Hybrid: Companies like Tapi and Carpetright provide a complete end-to-end service, from selection to fitting.
  • Showroom Experience: The ability to interact with products in person is a significant draw for many.

Ultimately, the choice between Gofloorit.co.uk and its competitors hinges on customer preference:

• If you prioritize convenience, direct purchase of materials, and potentially lower product-only costs, and are comfortable arranging fitting yourself, Gofloorit.co.uk is a strong contender.
• If you prefer a full-service experience, a broader range of options, physical interaction with products, and professional installation handled by the retailer, then hybrid models or larger online stores with extensive sample services might be more suitable. Always verify financial terms to ensure they are riba-free regardless of your choice.

Frequently Asked Questions

What is Gofloorit.co.uk?

Gofloorit.co.uk is an online retailer based in the UK specializing in the sale and direct delivery of various hard flooring options, including laminate, vinyl, and Luxury Vinyl Tile LVT, as well as carpets.

They aim to provide competitive pricing and a convenient online purchasing experience.

What types of flooring does Gofloorit.co.uk offer?

Gofloorit.co.uk offers a range of flooring types, including laminate/click floors, vinyls, Luxury Vinyl Tile LVT from brands like Brampton Chase, and carpets.

Does Gofloorit.co.uk offer installation services?

Based on their website, Gofloorit.co.uk primarily focuses on supplying and delivering flooring materials. Vegolink.com Reviews

While they offer home visits for “measure and flooring assessment inspection,” it’s not explicitly stated that they provide in-house installation services. Customers may need to arrange their own fitting.

How do I get a quote from Gofloorit.co.uk?

You can request a quote by filling out the “Request A Quote” form on their website.

This allows you to submit your details for an indicative quote or to request a home visit for a measure and flooring assessment.

Can I order samples from Gofloorit.co.uk?

The website does not prominently feature an online sample ordering service.

It’s recommended to contact their customer service directly to inquire about the availability of product samples. Akdenizdental.com Reviews

Is direct delivery available for all products?

Gofloorit.co.uk mentions “GFI Direct” for purchasing “box products online direct to your door.” This suggests direct delivery is a key feature for many of their packaged flooring materials.

What is “GFI Essentials”?

“GFI Essentials” appears to be a curated selection of floor coverings, likely representing basic or entry-level options offered at competitive prices.

How do I contact Gofloorit.co.uk customer service?

Their website should have a “Contact Us” section, typically found at the bottom of the page, where you can find their phone number or email address to get in touch with their customer service team.

Does Gofloorit.co.uk have physical showrooms?

The website’s primary focus is on online sales and direct delivery.

While they offer “Visit Us,” it’s unclear if this refers to a showroom or a business office. It’s best to confirm directly with them. Repaircapital.co.uk Reviews

What is the typical delivery time for orders?

Specific delivery times are not explicitly listed on the homepage.

You would typically find this information during the checkout process, in their terms and conditions, or by contacting customer service.

Are Gofloorit.co.uk’s prices competitive?

Yes, Gofloorit.co.uk states that they offer “Competitive £m2 rates for basic, entry levels floorcoverings such as Carpets, Vinyls and Laminate/Click Floors,” suggesting they aim to be competitive within the market.

Can I return products purchased from Gofloorit.co.uk?

Most online retailers have a returns policy.

You would need to check Gofloorit.co.uk’s specific Terms and Conditions or contact their customer service to understand their return policy, including any conditions or restocking fees. Padstyler.com Reviews

Does Gofloorit.co.uk offer financing options?

The website does not explicitly detail financing options. If financing is offered, it’s crucial to ensure that any financial arrangements are free from riba interest to align with ethical principles. Always inquire about interest-free payment alternatives.

What brands of flooring does Gofloorit.co.uk stock?

Gofloorit.co.uk highlights that they can supply and deliver “Brampton Chase LVT.” They also mention having a “vast list of suppliers throughout carpets and hardfloor options,” suggesting a wide range of brands.

How can I be sure of the flooring quality?

While Gofloorit.co.uk mentions quality brands like Brampton Chase, for any online purchase, it’s advisable to request samples if possible or rely on detailed product descriptions and customer testimonials.

What information do I need for a home visit request?

When requesting a home visit for a measure and flooring assessment, you would typically need to provide your contact details and address, and potentially some preliminary information about your project or the type of flooring you’re interested in.

Is Gofloorit.co.uk a reliable company?

Based on the testimonials displayed on their homepage, customers like Katie Towcester have reported positive experiences regarding communication and service quality. Madlymerch.co.uk Reviews

Always check independent review platforms for a broader perspective.

Do they offer a warranty on their flooring products?

Warranty information is usually provided by the manufacturer for the specific flooring product.

Gofloorit.co.uk’s terms and conditions or product pages would likely outline how warranties are handled.

Can I get advice on choosing the right flooring?

Yes, by utilizing their “Request A Quote” service which can lead to a home visit for a “flooring assessment inspection,” you can likely receive expert advice tailored to your needs.

What if I can’t find the specific flooring I’m looking for on their website?

Gofloorit.co.uk encourages customers to get in touch if they can’t find what they’re looking for, stating they have “over 40 years in the industry” and a “vast list of suppliers” to support customers in finding what they need. Tourhq.com Reviews