Hioor.com Review

Based on looking at the website Hioor.com, it appears to be a legitimate provider of cloud computing services, including cloud servers, block storage, private networks, firewalls, and DDoS protection.

The site emphasizes high security, reliability, and elasticity, with a focus on catering to various business needs, from basic operations to large-scale e-commerce.

Overall Review Summary:

• Website Language: Primarily Chinese, with some English terms.
• Services Offered: Cloud servers, block storage, VPC, firewall, floating IP, VPN gateway, backup, dedicated servers, multi-IP solutions, high-defense IP, CDN, and various network options.
• Pricing: Starts at $20/month for cloud servers, indicating a competitive entry point.
• Features: One-click deployment, comprehensive API, flexible scaling, custom ISO support, 7x24x365 technical support in Chinese and English, no long-term contracts monthly payment.
• Global Presence: Claims 10+ popular geographical regions and 800Gbps global bandwidth.
• Security: Highlights strict security audits and three-replica data redundancy.
• Transparency: States “price transparency” with no hidden fees.
• Missing Information: While many details are present, a clearer, more prominent display of legal disclaimers, a detailed privacy policy, and terms of service in easily accessible English for a global audience would enhance trustworthiness for users outside of China. The lack of direct links to these crucial legal documents on the homepage or clearly labeled, globally accessible versions could be a point of concern for international users.

The website provides a comprehensive overview of its services, technical capabilities, and customer support.

It positions itself as a robust and reliable partner for businesses seeking cloud infrastructure.

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However, for a truly global user base, the immediate accessibility and clarity of legal documents like a detailed privacy policy, terms of service, and official company registration information in English would significantly boost its credibility and trust.

Without these readily available, transparent details, it’s harder for international users to fully vet the company’s ethical and legal standing.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Ethical Cloud Hosting Alternatives

When seeking robust, reliable, and ethically sound cloud hosting solutions, it’s essential to look for providers that prioritize data integrity, transparency, and a strong commitment to service without engaging in practices that might be questionable. Here are 7 top alternatives:

• DigitalOcean

  

  • Key Features: Simple API, Droplets VPS, Managed Databases, Spaces Object Storage, App Platform PaaS, Kubernetes.
  • Average Price: Starts at $4/month for basic Droplets.
  • Pros: Developer-friendly, clear pricing, extensive documentation, robust community support.
  • Cons: Less feature-rich than AWS/Azure for enterprise-level services, some advanced features can be more complex to set up.

• Vultr

  • Key Features: High-performance SSD VPS, Bare Metal Servers, Object Storage, Block Storage, DDoS Protection, global data centers.
  • Average Price: Starts at $2.50/month for basic cloud instances.
  • Pros: Excellent performance, competitive pricing, wide range of operating system options, global footprint.
  • Cons: Interface can be a bit overwhelming for beginners, support response times can vary.

• Linode now Akamai Cloud Computing

  • Key Features: Cloud computing instances, managed databases, object storage, Kubernetes, load balancers, comprehensive API.
  • Average Price: Starts at $5/month for basic compute instances.
  • Pros: Strong performance, simple interface, reliable service, good customer support.
  • Cons: Fewer advanced networking features compared to hyperscalers, occasional performance variability in specific regions.

• OVHcloud

  • Key Features: Dedicated Servers, Public Cloud VPS, Storage, Hosted Private Cloud, Web Hosting, Domain Names.
  • Average Price: Cloud VPS starts at $3.50/month, dedicated servers vary widely.
  • Pros: European data privacy focus, extensive range of products, competitive pricing, strong infrastructure.
  • Cons: Support can be slow, some services can be complex to configure, website navigation can be challenging.

• Hetzner

  • Key Features: Cloud Servers, Dedicated Servers, Storage Boxes, Colocation, Web Hosting.
  • Average Price: Cloud servers start at ~$3.50/month €3.29/month.
  • Pros: Highly cost-effective, excellent performance, good reputation for reliability.
  • Cons: Limited data center locations primarily Europe, support is primarily via ticket system, some network limitations.

• Kinsta Managed WordPress Hosting

  

  • Key Features: Google Cloud Platform infrastructure, daily backups, staging environments, free CDN, robust security, expert WordPress support.
  • Average Price: Starts at $35/month for managed WordPress hosting.
  • Pros: Top-tier performance for WordPress, excellent support, user-friendly dashboard, highly scalable.
  • Cons: Higher price point due to managed service, only for WordPress sites.

• GreenGeeks Eco-friendly Hosting

  • Key Features: Shared hosting, WordPress hosting, VPS hosting, reseller hosting, 300% green energy match.
  • Average Price: Shared hosting starts around $2.95/month.
  • Pros: Environmentally friendly, good performance, reliable uptime, solid customer support.
  • Cons: VPS and dedicated server options are less comprehensive than specialized cloud providers, some limitations on advanced configurations.

Hioor.com Review & First Look

Diving into Hioor.com, the immediate impression is one of a professional cloud service provider, heavily oriented towards the Chinese market but with aspirations for broader global reach.

The homepage is packed with technical jargon and service offerings, laying out a comprehensive suite of cloud solutions.

We’re talking cloud servers, block storage, private networks VPC, firewalls, floating IPs, VPN gateways, and backup services.

It’s a full-stack offering for anyone looking to deploy or manage online infrastructure.

One key aspect that stands out is the emphasis on security and reliability. Hioor.com touts “high security, high reliability, high elasticity” as core tenets of its service. This isn’t just marketing fluff. they back it up with mentions of strict security audits, three-replica data redundancy, and 200G+ clustered DDoS protection in their US data centers. For businesses, especially those in e-commerce or data-sensitive sectors, these are critical assurances. The site also highlights its 7x24x365 technical support in both Chinese and English, which is a significant plus for global users who might need assistance outside of standard business hours. Laoudit.com Review

The pricing model seems straightforward: “no long-term contracts, only monthly payments,” with cloud servers starting at a competitive $20/month. This “pay-as-you-go” or monthly billing flexibility is a huge draw, particularly for startups or businesses with fluctuating resource needs, allowing them to scale up or down without being locked into lengthy commitments. They also promise “price transparency” with no hidden fees, which, if true, builds a strong foundation of trust. However, the site primarily uses Chinese for detailed descriptions, which could pose a barrier for non-Chinese speakers, requiring reliance on machine translation for deeper understanding. This linguistic focus, while understandable given its primary market, suggests a need for more robust English localization to truly appeal to a diverse international audience.

Hioor.com Features Overview

Hioor.com brings a robust set of features to the table, aiming to cover a wide spectrum of cloud computing needs.

From basic infrastructure to advanced security, they seem to have put thought into what businesses require to operate smoothly online. Let’s break down some of their key offerings.

Comprehensive Cloud Server Options

Hioor.com categorizes its cloud servers into several types, designed to meet varying performance and cost requirements:

• Shared Type: Positioned for ultra-high cost-effectiveness, suitable for 70% of basic business needs. This is likely their entry-level option, perfect for small websites or development environments.
• Dedicated Type: Boasts high-performance processors, providing stable support for large websites and e-commerce enterprises. This implies dedicated CPU resources, crucial for demanding applications.
• Memory Type: Features large memory, designed to easily handle large memory datasets and fast data exchange processing. Ideal for databases, caching, or applications that are memory-intensive.
• Storage Type: Again, emphasizing ultra-high cost-effectiveness for basic business needs, suggesting a focus on storage capacity.
  Each type starts at $20/month, making them accessible across different budget scales.

Network and Security Solutions

The platform doesn’t just stop at servers. Momentsoflife.co Review

It extends to a suite of networking and security features:

• Private Network VPC: Provides an isolated, private virtual network environment, crucial for security and segmenting network traffic. This allows users to create their own secure, internal networks within Hioor’s infrastructure.
• Firewall: Offers network traffic control and intrusion security protection. A fundamental security layer to filter undesirable traffic.
• Floating IP: Provides independent public IP resources, allowing users to quickly reassign IPs between instances for high availability or disaster recovery.
• VPN Gateway: Enables encrypted connection channels between data centers and cloud servers, vital for secure hybrid cloud deployments or remote access.

Operational Convenience and Flexibility

Hioor.com has implemented features aimed at simplifying management and offering scalability:

• One-Click Deployment: Allows users to complete deployment within one minute, streamlining the setup process for common applications or operating systems.
• Comprehensive API: Offers complete API documentation to enable full-chain automation for businesses. This is a massive plus for developers and organizations looking to integrate Hioor’s services into their existing workflows or custom solutions.
• Custom ISO and Images: Supports pre-installed Debian, Ubuntu, CentOS, or the ability to upload custom ISOs and manually install any preferred operating system. This gives users immense control over their server environment.
• Elastic Support: Instances, bandwidth, and cloud disks can be scaled up or down at any time, dynamically adjusting to business needs. This elastic scaling is a cornerstone of cloud computing, preventing over-provisioning and managing costs effectively.
• Intuitive Control Panel: Described as “simple and clear,” designed for easy expansion, backup management, and user permission adjustments. A well-designed control panel can significantly reduce the learning curve and operational overhead for users.

Global Infrastructure and Reliability

The website emphasizes a global presence and robust infrastructure:

• 10+ Popular Geographical Regions: While specific locations are not fully detailed, the mention of “10+ popular geographical regions” implies a wide network. Locations like Dubai, Malaysia, Korea, Japan, Hong Kong China, Vietnam, Singapore, Philippines, Frankfurt, US Silicon Valley, and US Los Angeles are mentioned with “test speed” links, suggesting a diverse global footprint.
• 800Gbps Global Bandwidth: A substantial figure indicating high capacity for data transfer across their network.
• 99.9% Reliable Runtime Uptime: A standard but crucial metric for cloud providers, promising high availability of services. This indicates a commitment to minimizing downtime for customer applications.

These features, when combined, paint a picture of a capable cloud provider.

However, the true test lies in the execution and the support behind these features. Ultrawallet.xyz Review

For a global audience, clear, well-translated documentation and a responsive, English-speaking support team become paramount.

Hioor.com Pros & Cons Focus on Cons for a Strict Review

When conducting a strict review of a service like Hioor.com, it’s essential to scrutinize not just what they offer, but also what might be lacking, especially from a global and ethical perspective.

While the website highlights several advantages, a critical eye reveals areas that could be improved to build broader trust and ensure comprehensive transparency.

Cons

• Limited English Localization for Crucial Documents: The most significant drawback is the primary reliance on Chinese for detailed legal documents and comprehensive service descriptions. While the homepage uses some English, essential elements like a full “Privacy Policy,” “Terms of Service,” or detailed “Legal Disclaimers” are not readily accessible or clearly linked in English. This creates a substantial hurdle for international users who need to understand their rights, data handling, and legal recourse. Transparency is paramount, and without easily digestible information in a universally understood language, it’s difficult for non-Chinese speakers to fully trust the service.
• Unspecified Corporate Information: While there’s an “About Us” section, the homepage text doesn’t immediately reveal clear corporate registration details, physical addresses, or the specific legal entity behind Hioor.com. For a B2B cloud service, this lack of immediate transparency regarding the company’s legal identity can be a red flag for businesses seeking long-term partnerships and accountability. Reputable providers typically display this information prominently.
• Generic “Test Speed” Links: The “Test Speed” links for various global data centers are placeholders linking back to hioor.com/#. While the intent might be to provide real-time speed tests, this implementation is ineffective. For a cloud provider, demonstrating network performance through verifiable, working speed tests is crucial. Placeholder links erode credibility and make it impossible for potential users to independently verify performance claims.
• Lack of Direct Customer Testimonials/Case Studies: While the site states, “We are deeply trusted by customers,” there’s a noticeable absence of specific customer testimonials, logos of well-known clients, or detailed case studies. For a service of this nature, social proof from diverse users is a powerful trust signal. Without concrete examples, this claim remains unsubstantiated.
• Ambiguous Support Response Time Guarantees: The mention of “7x24x365 technical support” is excellent, but there’s no specific Service Level Agreement SLA regarding response times or uptime guarantees beyond the 99.9% reliable runtime. For mission-critical applications, detailed SLAs that specify resolution times for different severity levels are standard industry practice.
• Limited Clarity on Data Residency and Compliance: While data redundancy is mentioned, there’s less explicit detail on how data residency is handled for different regions, or specific compliance certifications e.g., ISO 27001, GDPR, HIPAA that are critical for international businesses. For a global cloud provider, clear statements on data governance and compliance are non-negotiable.
• Homepage Design & Navigation for International Users: While functional, the overall design and navigation could be more intuitive for a non-Chinese speaking audience. The mix of Chinese and English terms on the main page, and the lack of a clear language switcher that fully translates all content including legal pages, can lead to a fragmented user experience.

Hioor.com Alternatives

Given the points raised about Hioor.com, particularly concerning transparency and localization for a global audience, exploring robust alternatives that offer comprehensive services with a strong emphasis on clear documentation, broad language support, and well-established reputations is a smart move.

These alternatives are renowned for their reliability, ethical practices, and commitment to customer trust, offering a wide array of cloud computing solutions for businesses of all sizes. Oilexpeller.com Review

Leading Alternatives for Cloud Computing

• Amazon Web Services AWS

  

  • Overview: The undisputed leader in cloud computing, offering an incredibly vast array of services from compute and storage to machine learning and IoT. AWS is known for its scalability, global reach, and extensive documentation.
  • Why it’s a strong alternative: Unmatched feature set, industry-leading uptime, comprehensive security certifications including various ISO, SOC, HIPAA compliance, and extensive global data centers. Its documentation and support are among the best in the industry.
  • Key Services: EC2 compute, S3 storage, RDS databases, Lambda serverless, VPC networking, IAM identity and access management.

• Microsoft Azure

  • Overview: Microsoft’s formidable cloud platform, deeply integrated with enterprise solutions and offering a hybrid cloud approach. Azure provides a broad portfolio of services comparable to AWS, with a strong focus on developer tools and enterprise-grade security.
  • Why it’s a strong alternative: Excellent for organizations already invested in Microsoft technologies, strong hybrid cloud capabilities, robust security and compliance offerings including industry-specific certifications, and a massive global network.
  • Key Services: Virtual Machines, Azure Blob Storage, Azure SQL Database, Azure Functions, Azure Virtual Network, Azure Active Directory.

• Google Cloud Platform GCP

  • Overview: Backed by Google’s global infrastructure and expertise in data analytics and machine learning. GCP is known for its strong performance, competitive pricing especially for data processing, and innovative AI services.
  • Why it’s a strong alternative: Leverages Google’s global fiber network, strong focus on open source technologies, powerful big data and AI/ML capabilities, and a commitment to sustainability. Known for its robust security model inherited from Google.
  • Key Services: Compute Engine, Cloud Storage, BigQuery, Kubernetes Engine, Cloud Functions, Cloud VPC.

• IBM Cloud Hourproduction.biz Review

  • Overview: Offers a comprehensive suite of cloud services, including IaaS, PaaS, and SaaS, with a strong emphasis on enterprise solutions, hybrid cloud, and AI capabilities Watson. IBM Cloud is particularly strong in regulated industries.
  • Why it’s a strong alternative: Deep enterprise expertise, strong hybrid cloud offerings, robust security and compliance tailored for specific industries, and access to advanced AI and blockchain services.
  • Key Services: Virtual Servers, Bare Metal Servers, Object Storage, Databases, Kubernetes Service, Watson AI services.

• Oracle Cloud Infrastructure OCI

  • Overview: Oracle’s second-generation cloud, designed with a focus on enterprise workloads, high performance, and cost efficiency. OCI aims to simplify cloud adoption for large organizations, especially those using Oracle databases and applications.
  • Why it’s a strong alternative: High-performance computing, competitive pricing model especially for egress data, strong integration with Oracle’s enterprise software, and a growing global footprint. Known for its robust security.
  • Key Services: Compute instances, Block Volume, Object Storage, Autonomous Database, Virtual Cloud Network VCN.

• Cloudflare CDN and Security

  • Overview: While not a full cloud hosting provider, Cloudflare is an essential alternative for anyone needing CDN, DDoS protection, and web application firewall WAF services. It significantly enhances the performance and security of any website or application hosted elsewhere.
  • Why it’s a strong alternative: Offers industry-leading DDoS protection, global CDN network for faster content delivery, robust WAF, and various performance optimizations. It’s an ethical choice for enhancing existing cloud infrastructure without having to migrate.
  • Key Services: CDN, DDoS Mitigation, WAF, DNS, Workers serverless functions, Zero Trust security.

• Red Hat OpenShift Enterprise Kubernetes Platform

  • Overview: Red Hat OpenShift is an enterprise-ready Kubernetes container platform, providing a comprehensive application development and deployment environment. While it runs on top of other cloud providers, it offers a unified and secure platform for managing containerized applications.
  • Why it’s a strong alternative: Provides consistent operations across hybrid and multi-cloud environments, strong developer experience, built-in security features, and enterprise-grade support. It’s an ethical choice for organizations prioritizing containerization and modern application development.
  • Key Services: Kubernetes orchestration, integrated developer tools, GitOps, serverless, service mesh capabilities.

These alternatives represent the gold standard in cloud computing, offering not only a vast array of technical features but also a commitment to transparency, clear legal frameworks, and extensive support networks that are crucial for global business operations.

How to Cancel Hioor.com Subscription

While the Hioor.com website highlights a “no long-term contracts, only monthly payments” policy, specific, step-by-step instructions for cancelling a subscription are not explicitly detailed on the main landing page or in prominent English sections. Osotwee.com Review

This lack of direct, easy-to-find cancellation guidance can be a point of friction for users.

Based on industry standards for cloud providers, here’s what the cancellation process typically involves, and what users should look for on Hioor.com’s console or documentation:

General Cloud Subscription Cancellation Steps

• Access the Control Panel/Dashboard: The first step for any cloud service cancellation is to log into your account’s administrative console or dashboard. Hioor.com mentions an “intuitive and simple online server management system” and a “Create Account” link, suggesting such a panel exists likely at console.hioor.com.
• Locate Services or Subscriptions: Once logged in, users typically need to navigate to a section labeled “My Services,” “Subscriptions,” “Billing,” or “Products.” This section will list all active services you are currently subscribed to.
• Initiate Cancellation or Deletion: Within the service details, there should be an option to cancel, delete, or downgrade the specific service. For cloud servers, this might involve “deleting the instance” or “terminating the service.” For broader subscriptions, it might be a “cancel subscription” button.
• Review Cancellation Policy and Data Retention: Before confirming, it’s crucial to review any associated cancellation policies, especially concerning data retention. Some providers might delete data immediately upon cancellation, while others offer a grace period. Hioor.com mentions “Data Guarantee” with “three-replica redundancy,” but the specifics of data deletion post-cancellation are critical.
• Confirm Cancellation: Most providers require a confirmation step to prevent accidental cancellations. This might involve entering your password, confirming through an email link, or providing a reason for cancellation.
• Verify No Further Charges: After cancellation, monitor your billing statements to ensure no further charges are incurred.

Hioor.com Specific Considerations for Cancellation

Since detailed English instructions are missing from their public-facing pages, users would need to:

• Log into the Hioor.com Console: Access https://console.hioor.com/login.htm.
• Navigate the Chinese Interface: Users unfamiliar with Chinese may need to use browser translation tools to navigate the console effectively. Look for terms like “服务” services, “实例” instances, “账单” billing, “取消” cancel, or “删除” delete.
• Contact Customer Support: If direct cancellation options are not clear or easily found within the console, reaching out to their 7x24x365 technical support available in Chinese and English would be the next step. Contact details are available via their “Contact Us” page https://hioor.com/contact-us.html. Be prepared to provide account details for verification.

Important Note: Given the emphasis on monthly payments and no long-term contracts, Hioor.com’s cancellation process should ideally be straightforward. However, the lack of explicit, globally accessible documentation for this critical process is a significant oversight that can lead to frustration for international clients. Always ensure you have a backup of your data before initiating any service cancellation.

Hioor.com Pricing

Hioor.com clearly aims for competitive pricing, specifically highlighting its cloud servers starting at $20/month. This immediate transparency on a base price is a strong point, as it allows potential customers to quickly gauge affordability. However, the exact breakdown of what you get for that $20, and how costs scale for more advanced configurations, requires a deeper dive into their platform or more detailed documentation that isn’t immediately present in English on the homepage. Hadnottfoundation.org Review

Overview of Stated Pricing and Structure

• Base Cloud Server Price: “$20/month” for “Shared Type,” “Dedicated Type,” “Memory Type,” and “Storage Type” cloud servers. This suggests a single entry price across different foundational server types, which is unusual for dedicated and memory-optimized instances typically being more expensive. It’s crucial to understand the baseline specifications e.g., CPU cores, RAM, storage, bandwidth included in this starting price for each type.
• “Pay-as-you-go” / Monthly Payments: The site emphasizes “no long-term contracts, only monthly payments.” This flexibility is highly attractive, especially for businesses with variable needs or those looking to test the waters without significant upfront commitments.
• “Price Transparency”: Hioor.com explicitly states, “All product prices are predictable, pay-as-you-go, you can plan your infrastructure without worrying about hidden fees.” This promise is vital for building trust. Hidden fees like egress bandwidth charges, I/O operations, or IP address costs are common pitfalls in cloud pricing, so a commitment to transparency is commendable.

What to Look for in Detailed Pricing

For a comprehensive understanding, potential users would need detailed pricing pages which are not directly linked and translated from the main page that explain:

• Specific Resource Allocation: What exact CPU, RAM, SSD/HDD storage, and bandwidth limits correspond to the $20/month basic plan for each server type Shared, Dedicated, Memory, Storage?
• Scaling Costs: How does the price increase as users add more CPU cores, RAM, storage, or upgrade bandwidth? Are there tiers, or is it granular pricing per unit?
• Add-on Services Pricing:
  • Block Storage: How is it priced per GB, per IOPS?
  • Private Network VPC, Firewall, Floating IP, VPN Gateway: Are these included or do they incur separate charges? Often, basic networking is included, but advanced features might be extra.
  • Backup: How are backup services priced per GB of data backed up, per snapshot?
  • DDoS Protection: While mentioned, specific pricing for higher tiers of DDoS protection or dedicated high-defense IPs would be crucial.
  • Data Transfer Egress: Is egress bandwidth free up to a certain limit, or is it charged per GB from the start? This is a significant cost factor in cloud computing.
• Geographical Region Pricing Differences: Do prices vary based on the data center location e.g., US vs. Hong Kong vs. Dubai? Some providers have different pricing for different regions due to infrastructure costs.
• Discounts for Longer Commitments Despite “No Contracts”: Although they claim “no long-term contracts,” some providers offer discounts for annual or multi-year prepayments. This is worth investigating if available.

The homepage pricing is a good starting point, but a rigorous review necessitates access to the granular pricing details, ideally in a format that’s easily digestible for a global audience.

Without this, the “price transparency” claim, while positive, remains to be fully substantiated for international customers.

Hioor.com vs. DigitalOcean

When comparing Hioor.com with a major player like DigitalOcean, we’re looking at a contrast between an emerging provider with a strong regional focus and a globally recognized, developer-centric cloud platform.

Instant-ltc.eu Review

Both offer core cloud computing services, but they differ significantly in their market approach, transparency, and ecosystem maturity.

Market Focus and Accessibility

• Hioor.com: Appears heavily focused on the Chinese market, as evidenced by its primary language being Chinese and its strong emphasis on CN2 routes optimized for mainland China traffic. While it mentions global POPs and English support, the lack of fully translated legal documents and comprehensive English-language resources can be a barrier for international users. Its accessibility for non-Chinese speakers is currently limited, requiring translation tools.
• DigitalOcean: Explicitly targets developers and small to medium-sized businesses globally. Its entire platform, documentation, and support are designed for English speakers, with localized content available in several other major languages. It is known for its user-friendly interface and extensive community tutorials.

Service Offerings and Ecosystem

• Hioor.com: Offers core IaaS services: cloud servers shared, dedicated, memory, storage types, block storage, VPC, firewall, VPN, backup, DDoS protection, and specialized network solutions like multi-IP and CN2/BGP lines. Its strength lies in providing a robust set of foundational infrastructure services.

• DigitalOcean: Offers a broader ecosystem beyond basic IaaS. Its “Droplets” VMs are highly popular, but it also provides:

  • Managed Databases: PostgreSQL, MySQL, Redis.
  • Spaces Object Storage: S3-compatible storage.
  • Kubernetes: Managed Kubernetes service.
  • App Platform: Platform-as-a-Service PaaS for deploying code directly.
  • Load Balancers, Firewalls, DNS: Comprehensive networking tools.

  DigitalOcean’s ecosystem is designed to simplify application deployment and management, offering more managed services out-of-the-box.

Pricing and Transparency

• Hioor.com: States cloud servers start at $20/month with “price transparency” and no hidden fees, on a monthly payment basis. The lack of detailed, translated pricing tables makes it difficult to assess the full cost implications for scaling or specific add-ons.
• DigitalOcean: Known for its straightforward, predictable pricing. Droplets start as low as $4/month. Its pricing pages are meticulously detailed, showing exact costs for CPU, RAM, storage, bandwidth, and all additional services. There are no surprises, and costs are clearly itemized. This level of transparency is a major competitive advantage.

Performance and Global Footprint

• Hioor.com: Claims 10+ global regions and 800Gbps global bandwidth, with locations like Hong Kong, US, Dubai, etc. The 200G+ DDoS protection is a notable feature. However, the “test speed” links on the homepage are non-functional, making it impossible to verify network performance independently.
• DigitalOcean: Has a significant global presence with data centers across North America, Europe, Asia, and Australia. They regularly publish network performance data and have a reputation for consistent performance suitable for various workloads. Their CDN integration with Spaces further enhances content delivery globally.

Support and Documentation

• Hioor.com: Offers 7x24x365 technical support in Chinese and English. The availability of English support is a plus, but the depth and responsiveness would need to be tested. Documentation links on the homepage are either placeholders or lead to Chinese content.
• DigitalOcean: Provides extensive documentation, tutorials, and a highly active community forum, making it easy for developers to find solutions. Their support is responsive, especially for managed services, and they offer various support plans.

Conclusion: For a global user seeking a reliable, transparent, and easy-to-use cloud platform with a mature ecosystem and strong documentation, DigitalOcean stands out as the superior choice. Hioor.com might be a viable option for users primarily operating within the Chinese ecosystem or those comfortable with navigating a less-localized interface, but its current presentation lacks the comprehensive transparency and accessibility that major international providers offer. Cleveldatabase.marketing Review

Hioor.com Security Measures

Hioor.com places a significant emphasis on security, which is a non-negotiable aspect for any cloud service provider.

They highlight several key measures on their homepage, aiming to assure potential clients about the safety and integrity of their data and infrastructure. Let’s break down their stated security features.

Core Security Claims

• “High Security”: This is a blanket statement, but it’s reinforced by specific technical details.
• Three-Replica Redundancy for Data Storage: “Data is stored in a three-replica redundant manner, comprehensively ensuring your data security.” This is a fundamental and highly effective method for data durability and availability. Storing data in three separate copies often across different physical locations or fault domains means that even if one or two copies are lost due to hardware failure, natural disaster, or other issues, the data remains accessible and intact. This protects against data loss and ensures high availability.

Implied and Expected Security Practices

While not explicitly detailed on the homepage, a cloud provider making these claims should also adhere to:

• Network Security: Implementation of firewalls, intrusion detection/prevention systems IDS/IPS, and secure network configurations. Hioor.com does mention a “Firewall” service, which is a good indicator.
• Physical Security: Data centers typically employ strict physical security measures, including biometric access controls, 24/7 surveillance, and environmental controls.
• Access Control and Identity Management: Robust systems for managing user access, role-based access control RBAC, and multi-factor authentication MFA to prevent unauthorized access to customer accounts and resources.
• Encryption: Data encryption at rest for stored data and in transit for data moving across networks. While three-replica redundancy protects against data loss, encryption protects against unauthorized access if data is compromised.
• Regular Patching and Updates: A continuous process of applying security patches and updates to underlying infrastructure and software.
• Disaster Recovery and Business Continuity Planning: Beyond data redundancy, comprehensive plans for recovering services in the event of a major outage.

Points for Further Investigation Not Directly Clear from Homepage

• Compliance Certifications: Does Hioor.com hold recognized security certifications like ISO 27001, SOC 2, HIPAA, or PCI DSS? These certifications provide independent verification of their security practices. This information is crucial for businesses with specific regulatory requirements.
• Detailed Security Whitepapers: Are there publicly available whitepapers that detail their security architecture, incident response procedures, and data handling policies?
• Penetration Testing: Do they conduct regular third-party penetration tests, and are summary reports available or an attestation of such?

Overall, Hioor.com’s stated security measures, particularly the three-replica data redundancy and substantial DDoS protection, are strong foundational elements.

However, for a discerning client, especially in regulated industries, more granular details and verifiable certifications would be necessary to fully assess their security posture. Vipnumbers.vip Review

The “Strict Security Audits” and “Data Guarantee” claims are positive, but deeper insight into their methodologies and third-party validation would enhance trust.

Hioor.com’s Global Infrastructure

Hioor.com emphasizes its “global cloud infrastructure,” suggesting a wide network of data centers designed to provide low-latency access and reliable service to users across different geographical regions.

This global reach is a critical component for cloud providers catering to international businesses.

Stated Global Reach

• 10+ Popular Geographical Regions: This broad claim indicates a presence in various strategic locations worldwide. The homepage explicitly lists several “test speed” locations, which, despite their non-functional links, give an idea of their targeted footprint:

  • Dubai
  • Malaysia
  • Korea
  • Japan
  • Hong Kong China
  • Vietnam
  • Singapore
  • Philippines
  • Frankfurt Germany
  • US Silicon Valley
  • US Los Angeles

  This list covers key economic hubs in Asia, the Middle East, Europe, and North America, positioning Hioor.com to serve a diverse client base that requires localized hosting for performance, data residency, or regulatory reasons. Viatop.com Review

• 800Gbps Global Bandwidth Total: This figure represents the aggregate bandwidth capacity across their entire global network. A high total bandwidth is essential for ensuring fast data transfer, handling large volumes of traffic, and preventing bottlenecks, especially for services like CDN and high-traffic websites.

• 99.9% Reliable Runtime: This is a standard but crucial uptime guarantee, indicating that the services are designed for high availability, minimizing downtime for applications hosted on their infrastructure. This metric is a testament to the reliability of their underlying infrastructure and operational management.

Network Specializations

Hioor.com specifically highlights network optimizations, particularly for the Chinese market:

• Ceranetworks: Mentions “sufficient IP addresses, CN2 return routes optimized for mainland China.” CN2 China Telecom Next Generation Carrier Network is a premium internet backbone in China known for its lower latency and better stability compared to standard routes, making it highly desirable for businesses targeting users in mainland China.
• China Direct Line CN2 GIA: Reiterates “Hong Kong high-bandwidth servers, standard 30M exclusive.” CN2 GIA Global Internet Access is the highest tier of CN2, offering guaranteed bandwidth and the best performance to and from mainland China.
• China Bandwidth BGP: “Sufficient machine rooms, rapid deployment configuration, fastest delivery within 30 minutes.” BGP Border Gateway Protocol routing ensures optimal path selection for traffic, contributing to overall network stability and performance.
• IP Transit: Mentioned with “rich IP addresses” and flexible options for different IP address quantities half C, 1C, 4C, 8C, etc.. IP transit services allow large organizations to connect directly to the internet backbone, offering greater control and potential for cost savings for very high traffic volumes.

Implications of Global Infrastructure

• Latency Reduction: Having data centers closer to end-users significantly reduces latency, leading to faster website loading times, more responsive applications, and a better user experience.
• Data Residency: For businesses with data residency requirements e.g., needing data to remain within a specific country or region for regulatory compliance, a diverse global footprint is essential.
• Disaster Recovery: A distributed infrastructure across multiple regions enhances disaster recovery capabilities, allowing businesses to replicate data and services to different locations for business continuity.

While the listed regions and bandwidth claims are impressive, the lack of functional “test speed” links and detailed network maps often provided by major cloud players prevents independent verification of their network performance from the homepage.

However, the strong focus on CN2 routes specifically highlights their commitment to serving a demanding and large market, which implies a sophisticated network infrastructure. Dlscotland.com Review

Hioor.com Customer Support

For any cloud service, robust and accessible customer support is as critical as the technical features themselves.

When issues arise, quick and effective assistance can make or break a user’s experience.

Hioor.com acknowledges this and makes several claims regarding its customer support offerings.

Stated Support Capabilities

• 7X24X365 Technical Support: This is a core promise, indicating round-the-clock availability for technical assistance every day of the year. For businesses operating globally or with mission-critical applications, 24/7 support is non-negotiable, as issues can occur at any time.
• Chinese and English Online Technical Support: The availability of support in both Chinese and English is a significant advantage. Given the website’s primary Chinese language and global aspirations, offering English support broadens its appeal and usability for international clients. This indicates an effort to cater to a diverse linguistic base.
• “Professional Engineer Team”: The site mentions that a “professional engineer team provides you with 7*24H full-time full-process service support.” This suggests that support is handled by technically competent individuals capable of resolving complex issues, rather than just basic front-line representatives. “Full-process service support” implies assistance from initial setup through troubleshooting and maintenance.
• Pre-sales and After-sales Problem Feedback: The “Contact Us” section mentions channels for “pre-sales and after-sales problem feedback.” This indicates that support is available not just for technical issues post-purchase, but also for inquiries and guidance before committing to a service.

Support Channels Implied/Expected

Based on common practices in the cloud industry and the website’s structure, the following support channels are likely available or implied:

• Online Ticketing System: This is the most common method for technical support, allowing users to submit detailed problem descriptions and track the status of their requests. Given the mention of “feedback” and “problem feedback,” a ticketing system is highly probable.
• Live Chat: Often available for immediate assistance, especially for pre-sales inquiries or quick technical questions. The term “online technical support” could imply live chat.
• Email Support: A standard channel for less urgent inquiries or detailed problem descriptions that don’t require real-time interaction.
• Knowledge Base/Documentation: While links to “Help Documentation” and “API Documentation” are present though some are placeholders on the homepage, a comprehensive knowledge base with FAQs, tutorials, and troubleshooting guides is crucial for self-service support.

Areas for Further Clarity Not Explicitly Stated

• Response Time Guarantees SLAs: While 24/7 support is promised, specific Service Level Agreements SLAs for response times based on issue severity are not explicitly detailed. For enterprise clients, knowing the guaranteed timeframes for initial response and resolution is critical.
• Support Tiers: Are there different tiers of support e.g., standard, business, enterprise with varying levels of priority or dedicated account management?
• Phone Support: Is phone support available, and if so, for which regions or support tiers?
• Community Forums: Does Hioor.com foster a community forum where users can help each other and share solutions? This is more common with developer-centric providers.

The emphasis on 24/7 multi-language support from a professional team is a strong indicator of Hioor.com’s commitment to customer service. Poochieannas.com Review

However, for a complete picture, more granular details on their SLA, specific support channels, and access to a comprehensive, translated knowledge base would solidify their position as a truly globally-ready support provider.

FAQ

What is Hioor.com?

Hioor.com is a cloud computing service provider offering a range of infrastructure services, including cloud servers virtual private servers, block storage, private networks VPC, firewalls, floating IPs, VPN gateways, backup solutions, and DDoS protection, primarily targeting businesses.

Is Hioor.com reliable for hosting?

Based on the website’s claims, Hioor.com emphasizes high reliability with a stated 99.9% reliable runtime uptime and data stored using three-replica redundancy to prevent data loss. They also mention strict security audits and robust DDoS protection.

Does Hioor.com offer DDoS protection?

Yes, Hioor.com prominently features DDoS protection as a key service. Their US data centers are stated to have 200G+ clustered defense, and they claim over 1000Gbps of defense cleaning capability, along with “the best SYN protection in the industry.”

What types of cloud servers does Hioor.com provide?

Hioor.com offers different types of cloud servers: Shared Type, Dedicated Type, Memory Type, and Storage Type, each starting at $20/month and designed to meet varying performance and cost requirements for different business needs. Pre-construct.com Review

How much do Hioor.com cloud servers cost?

Hioor.com cloud servers start at $20/month. They state that all product prices are predictable and operate on a “pay-as-you-go” monthly payment model without hidden fees or long-term contracts.

Does Hioor.com offer a free trial?

The Hioor.com homepage text does not explicitly mention a free trial for its services.

Potential users would need to check their sign-up process or contact support for information on trial offers.

What are the main benefits of using Hioor.com?

Hioor.com’s main benefits include competitive starting prices $20/month, no long-term contracts, 24/7 technical support in Chinese and English, robust DDoS protection, three-replica data redundancy, and a global infrastructure with optimizations for China routes.

Is Hioor.com suitable for large businesses?

Hioor.com offers “Dedicated Type” cloud servers with high-performance processors for large websites and e-commerce enterprises, and “Memory Type” servers for large datasets, suggesting it aims to cater to the needs of larger businesses, especially those with traffic to Asia. Intercorp.asia Review

What is Hioor.com’s data center footprint?

Hioor.com claims to have infrastructure in 10+ popular geographical regions including Dubai, Malaysia, Korea, Japan, Hong Kong China, Vietnam, Singapore, Philippines, Frankfurt, US Silicon Valley, and US Los Angeles, with a total global bandwidth of 800Gbps.

Can I deploy custom operating systems on Hioor.com?

Yes, Hioor.com supports the use of pre-installed operating systems like Debian, Ubuntu, and CentOS. It also allows users to upload their own ISOs and manually install any preferred operating system, offering significant flexibility.

Does Hioor.com offer a money-back guarantee?

The provided homepage text does not explicitly state whether Hioor.com offers a money-back guarantee.

Customers would need to consult their terms of service or contact sales for this information.

How does Hioor.com handle data security?

Hioor.com claims “strict security audits” conducted weekly on their network and stores data using a three-replica redundant manner to ensure data safety and prevent loss. They also provide strong DDoS protection.

Is Hioor.com better than AWS or Azure?

Hioor.com is an emerging provider with a strong regional focus, particularly on China-optimized routes, and competitive pricing.

However, major providers like AWS or Azure offer a significantly broader range of services, more comprehensive compliance certifications, extensive documentation, and a larger global presence, generally making them more suitable for complex, enterprise-level global deployments.

Can I upgrade or downgrade my Hioor.com server resources?

Yes, Hioor.com offers elastic support, allowing users to dynamically adjust their cloud server instances, bandwidth, and cloud disks storage at any time to match their business needs.

Does Hioor.com provide API access for automation?

Yes, Hioor.com explicitly states it has “complete API documentation” to assist with full-chain automation for businesses, enabling users to integrate and manage services programmatically.

What kind of customer support does Hioor.com offer?

Hioor.com offers 7X24X365 technical support online. They claim to have a professional engineer team that provides support in both Chinese and English for pre-sales and after-sales inquiries.

Where can I find Hioor.com’s legal documents e.g., Privacy Policy, Terms of Service?

While the website mentions “Service Guarantee” and “About Us,” comprehensive English-language legal documents like a Privacy Policy or Terms of Service are not prominently linked or easily accessible from the main page.

Users may need to navigate their console or contact support.

Is Hioor.com suitable for e-commerce websites?

Yes, Hioor.com offers “Dedicated Type” cloud servers equipped with high-performance processors specifically designed to provide stable support for large websites and e-commerce enterprises.

Does Hioor.com offer domain registration or web hosting?

The homepage text primarily focuses on cloud infrastructure services servers, storage, networking, security. It does not explicitly mention domain registration or shared web hosting services.

How quickly can Hioor.com deploy services?

Hioor.com claims “fast deployment configuration,” with services like server rental being delivered in as fast as 30 minutes, and one-click installation programs allowing deployment within 1 minute.