Based on looking at the website, Hoverboardnz.co.nz appears to be a legitimate online retailer specializing in hoverboards, self-balancing scooters, and related accessories for the New Zealand market.
They emphasize a wide variety of products, exceptional customer support, and a commitment to safety, specifically mentioning that their product batteries meet stringent safety standards.
This focus on safety and customer service, alongside their extensive product range and New Zealand-wide free shipping, positions them as a dedicated provider in the personal electric mobility space, aiming to offer fun and thrilling experiences while prioritizing user well-being.
The site highlights key aspects like affordability without compromising quality, robust product specifications for various models e.g., wheel size, battery, max load, speed, charging time, and a 12-month warranty, suggesting a level of confidence in their offerings.
They also mention customization options and express delivery for international customers, indicating a broader reach beyond just New Zealand.
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For anyone in New Zealand looking for personal electric mobility devices, Hoverboardnz.co.nz presents itself as a comprehensive option, providing a diverse selection from 6.5-inch to 10-inch hoverboards, off-road models, and various accessories like karts, chargers, and carry bags.
Their readily available contact information and physical address in Auckland further contribute to their apparent credibility.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Understanding Hoverboardnz.co.nz: A Deep Dive into Their Offerings
Hoverboardnz.co.nz positions itself as New Zealand’s premier destination for hoverboards and related personal electric mobility devices.
Their core philosophy revolves around delivering products that blend fun and thrill with a strong emphasis on safety and affordability.
This section dissects their key selling points and how they aim to meet customer expectations.
Product Range and Variety
The website showcases an impressive array of hoverboards and accessories, catering to different preferences and uses.
From compact models to rugged off-road versions, they appear to have a comprehensive selection. Ormskirkpets.co.uk Reviews
- Diverse Wheel Sizes: They offer hoverboards in various wheel sizes, including:
- 6.5 Inch Hoverboards: Ideal for younger riders or smooth surfaces, often highlighted for their portability.
- 8 Inch Hoverboards: A middle-ground option offering a balance of stability and maneuverability.
- 8.5 Inch Off-Road Hoverboards: Designed for more rugged terrain, featuring powerful motors and monster tires for enhanced grip and durability. The website states models like the “8.5″ Off Road Hoverboard NS8” come with 350W x 2 motors and a max load of 120kg.
- 9 Inch Hoverboards: Another option for those seeking a slightly larger platform.
- 10 Inch Hoverboards: Generally offer a smoother ride over varied surfaces due to larger wheels.
- Style and Aesthetics: Hoverboardnz.co.nz provides a range of styles and colors, from “Camo Pink” and “Hiphop Style” to “Blue Galaxy” and “Seven Colour Lightening Black,” often including LED lights and Bluetooth connectivity for an enhanced user experience.
- Accessories: Beyond the hoverboards themselves, they offer essential accessories that complement the riding experience:
- Adjustable Karts: Transform a hoverboard into a go-kart-like vehicle, providing an alternative way to ride and potentially enhancing stability for some users. They highlight options like the “Adjustable Kart For Self Balancing Scooter & Hoverboard – Hiphop.”
- Hoverboard Chargers: Essential replacements or spares, ensuring continuous usability.
- Carry Bags: Facilitate easy transport and protection of the hoverboards.
- Skins & Covers: For customization and protection, allowing users to personalize their devices.
- Other Self-Balancing Devices: While primarily focused on hoverboards, they also list “Segways” and “Mini Segways,” indicating a broader offering within the self-balancing scooter market.
Commitment to Safety Standards
One of the most critical aspects of any personal electric mobility device is safety.
Hoverboardnz.co.nz directly addresses this concern, claiming their products meet stringent safety standards.
- Battery Safety: The website specifically mentions that the batteries of their products meet stringent safety standards. This is crucial, as battery-related incidents were a significant issue with early hoverboard models. While they don’t specify the exact certifications e.g., UL 2272, this statement indicates an awareness and commitment to addressing these safety concerns. For example, some product descriptions mention a “36V Samsung lithium-ion battery,” suggesting quality components.
- Load and Speed Limits: Each product listing clearly outlines key safety parameters:
- Max Load: Typically ranging from 100kg to 120kg, which is important for user safety and product longevity.
- Max Speed: Generally stated around 12-15 KM/H, with some models featuring an “Alert on when exceeding 12km/h” for added user awareness. These speeds are generally manageable for personal mobility devices.
- UL Charger: The presence of a “UL Charger” in specifications for many models, such as the 8.5″ Off Road Hoverboard NS8, is a strong indicator of electrical safety. UL certification Underwriters Laboratories is a widely recognized standard for electrical product safety, minimizing risks of overheating or fire.
Pricing, Affordability, and Value Proposition
Hoverboardnz.co.nz emphasizes affordability without compromising quality, a compelling proposition for consumers.
- Competitive Pricing: The website frequently displays significant discounts, with products often marked “Hot” and showing price reductions of 50% to 67% off original prices. For instance, an “8.5” Off Road Hoverboard NS8″ originally priced at $1,199.00 is listed for $479.00, and a “6.5 Inch Hoverboard” from $899.00 down to $299.00. This suggests a strategy to offer attractive deals.
- Value-Added Inclusions: Many hoverboard models come with “Free Carry Bag & Bluetooth,” adding tangible value to the purchase without extra cost. This bundling strategy enhances the overall perceived value for the customer.
- Quality Assurance: Despite the aggressive pricing, the company asserts that affordability “doesn’t come with a compromise on the quality,” aiming to build trust and assure customers of the durability and performance of their products. They state, “a quick hoverboard price comparison of our products with the other sellers you may come across will tell you all you need to know about the kind of affordability our products bring to the table.”
Shipping, Delivery, and Return Policies
Understanding the logistics is key for online shoppers, and Hoverboardnz.co.nz provides clear information on this front.
- Free Shipping NZ Wide: A major drawcard is the “FREE SHIPPING NZ WIDE” policy on all products, removing an extra cost barrier for customers within New Zealand.
- Estimated Delivery Times: Products indicate an “Estimated Delivery” of 3-5 Business days within New Zealand, suggesting a relatively prompt service. For example, the “6.5 Inch Hoverboard, Self Balancing Scooter- Camo Pink + LED lights” specifies delivery within this timeframe.
- International Delivery: They also mention offering “express delivery for tens of other countries across the world,” indicating a global reach beyond just New Zealand, though details on international shipping costs and times would need to be investigated further.
- Free Returns Policy: The website explicitly states a “FREE RETURNS” policy, emphasizing “customer satisfaction is our topmost priority.” This allows customers to return products they are not completely satisfied with “without charging them any return cost,” which is a strong consumer-friendly stance. Their “Returns Policy” link would provide the full terms.
Customer Support and After-Sales Service
A reliable customer support system is vital for building customer loyalty and trust, especially for tech products. Seekahost.com Reviews
Hoverboardnz.co.nz highlights its dedication to this aspect.
- Exceptional Customer Support: The website advertises “Dedicated customer support team” and “Top-Notch Customer Support.” They claim not to follow a “sell-and-forget business model,” stating they “care for our customers, and would assist you with any issue you may face after the sale.”
- Contact Channels: They provide multiple ways to get in touch:
- Phone: +64 9 886 7241
- Email: [email protected]
- Physical Address: 29D Cartwright Road, Kelston, Auckland 0602, New Zealand. This physical presence adds to their credibility.
- Operating Hours: Their support team is available Mon-Fri: 10 am – 5 pm and Sat-Sun: 12 pm – 4 pm, which covers extended hours for weekend queries.
- Repair Services and Troubleshooting: Beyond initial sales support, they offer “Hoverboards Repair Services” and a “Troubleshooting” section, indicating a commitment to post-purchase support and product longevity. This is a significant advantage for users who might encounter technical issues.
- Customization and Design Suggestions: Uniquely, they mention going “the extra mile to help you choose the best product for your needs, as well as offer customization and design suggestions.” This personalized approach could be highly appealing to customers looking for specific aesthetics or features.
Warranty Information
A warranty provides peace of mind and indicates the manufacturer’s confidence in their product.
- 12 Months Warranty: Hoverboardnz.co.nz offers a “12 MONTHS WARRANTY” on their products, as explicitly stated on the homepage and within product details like the “Adjustable Kart For Self Balancing Scooter & Hoverboard.” This standard warranty period covers potential manufacturing defects, offering a level of consumer protection.
- Scope of Warranty: While the general terms of the warranty would be detailed in their “Warranty” or “Terms & Conditions” section, a 12-month period is a reasonable offering for such electronic devices, covering typical usage issues. This demonstrates a commitment to product quality and customer satisfaction over a reasonable timeframe.
User Experience and Website Navigation
A well-structured website enhances the shopping experience, making it easier for customers to find what they need.
- Clear Categories: The website is well-organized with clear product categories, making navigation intuitive. Categories include:
- “Self Balancing Scooters”
- Specific hoverboard sizes 6.5 Inch, 8 Inch, 8.5″ Off Road, 9 Inch, 10 Inch
- Color-based categories Black, Blue, Gold, Red, White Hoverboards
- Accessories Segway Accessories, Hoverboard Chargers, Hoverboard HandleBar, Adjustable Cart
- This detailed categorization helps users quickly narrow down their search.
- Product Details: Each product page provides comprehensive specifications, including:
- Brand
- Wheel Size
- Battery type and capacity
- Max Load
- Max Speed
- Max Gradability for off-road models
- UL Charger details
- Charging time
- Net and Gross weight
- Packing dimensions
- This level of detail empowers customers to make informed purchasing decisions.
- Call to Action: Prominent “Shop Now” and “Add to cart” buttons are strategically placed, streamlining the purchasing process. The “Quick View” option also facilitates faster browsing.
- Information Accessibility: Key information like “Safety Guarantee,” “About Us,” “FAQs,” “Troubleshooting,” and “Contact Us” links are easily accessible in the footer and main navigation, demonstrating transparency.
Ethical Considerations and Alternatives
While Hoverboardnz.co.nz focuses on personal electric mobility, it’s important to consider alternatives that align with broader ethical and practical considerations.
Hoverboards, while fun, can sometimes be associated with leisure activities that, while not inherently wrong, might distract from more beneficial pursuits. Leofame.com Reviews
- Physical Activity Alternatives: Instead of relying solely on electric devices for mobility or recreation, consider promoting traditional physical activities that foster health and well-being.
- Walking and Cycling: These are excellent ways to get around, improve cardiovascular health, and reduce reliance on motorized transport. Walking offers low-impact exercise, while cycling builds stamina and strength.
- Active Sports: Engaging in sports like soccer, basketball, swimming, or martial arts provides comprehensive physical exercise, social interaction, and mental discipline. These activities build character and resilience.
- Hiking and Nature Walks: Spending time outdoors in nature, walking or hiking, offers both physical benefits and mental rejuvenation, promoting appreciation for the natural world.
- Productivity and Commute: For practical commute, prioritize methods that are sustainable and contribute to a healthier lifestyle:
- Electric Bicycles: An excellent alternative that still offers assisted mobility but requires pedaling, thus incorporating physical activity. Many modern e-bikes are designed for urban commuting, providing a blend of convenience and exercise.
- Public Transport: Utilizing public transport buses, trains for longer distances, combined with walking or cycling for the “last mile,” is an environmentally friendly and often more efficient way to commute, especially in urban areas.
- Car-sharing or Carpooling: If driving is necessary, consider car-sharing services or carpooling to reduce individual vehicle usage and promote resource sharing.
- Mindful Consumption: When considering any purchase, including personal electric mobility devices, practice mindful consumption. Ask yourself:
- Is this truly necessary?
- Does it align with a balanced lifestyle that prioritizes health, spiritual growth, and community?
- Can I achieve similar benefits through simpler, more sustainable, and less technology-dependent means?
- Are there other ways to engage in wholesome fun and recreation that don’t rely on consumer goods?
By exploring these alternatives, individuals can make choices that not only meet their immediate needs but also contribute to a healthier, more active, and more mindful lifestyle.
Frequently Asked Questions
What kind of products does Hoverboardnz.co.nz sell?
Hoverboardnz.co.nz primarily sells hoverboards self-balancing scooters in various sizes 6.5-inch, 8-inch, 8.5-inch off-road, 9-inch, 10-inch, along with related accessories like adjustable karts, chargers, and carry bags.
They also mention selling Segways and mini-Segways.
Does Hoverboardnz.co.nz offer free shipping?
Yes, Hoverboardnz.co.nz offers free shipping New Zealand wide on all their products.
How long does delivery take within New Zealand?
Based on the website, the estimated delivery time for products within New Zealand is 3-5 business days. Costabravataxi.de Reviews
What are the safety features of Hoverboardnz.co.nz products?
Hoverboardnz.co.nz states that their product batteries meet stringent safety standards.
Many products also specify a UL Charger and list clear maximum load and speed limits e.g., 12-15 KM/H speed with an alert when exceeding 12km/h.
Do the hoverboards come with a warranty?
Yes, Hoverboardnz.co.nz offers a 12-month warranty on their products, providing assurance of quality and coverage for potential defects.
Can I return a product if I’m not satisfied?
Yes, Hoverboardnz.co.nz has a free returns policy.
They allow customers to return any product they are not completely satisfied with, without charging any return cost. Alpinstore.com Reviews
What is the maximum load capacity for their hoverboards?
The maximum load capacity for their hoverboards typically ranges from 100kg to 120kg, depending on the specific model.
Do their hoverboards come with Bluetooth and LED lights?
Many of the hoverboard models listed on the website specify that they come with Bluetooth connectivity and LED lights as standard features.
Are off-road hoverboards available?
Yes, Hoverboardnz.co.nz offers 8.5-inch off-road hoverboards, designed with powerful motors e.g., 350W x 2 and monster tires suitable for rougher terrains.
What kind of customer support does Hoverboardnz.co.nz provide?
Hoverboardnz.co.nz emphasizes exceptional and dedicated customer support.
They offer assistance with product selection, customization suggestions, post-sale support, troubleshooting, and hoverboard repair services. Hosposure.com.au Reviews
Where is Hoverboardnz.co.nz located?
Their physical address is 29D Cartwright Road, Kelston, Auckland 0602, New Zealand.
What are the operating hours for their customer support?
Their customer support team is available Monday to Friday from 10 am to 5 pm, and Saturday to Sunday from 12 pm to 4 pm.
Can I customize the look of the hoverboards?
Yes, the website states that most of the products they sell are very customizable, allowing customers to transform their look to match their style.
Do they offer international shipping?
Yes, besides delivering all across New Zealand, they also offer express delivery for tens of other countries across the world.
What payment methods does Hoverboardnz.co.nz accept?
The website does not explicitly list payment methods on the homepage, but typically online retailers accept major credit/debit cards and potentially other digital payment options. Hear.oriclehearing.com Reviews
Further details would be found during the checkout process.
Are there any discounts available on their hoverboards?
Yes, the website frequently shows significant discounts, often ranging from 50% to 67% off original prices on many of their hoverboard models.
Do they sell accessories like hoverboard karts?
Yes, they sell adjustable karts designed for self-balancing scooters and hoverboards, allowing users to ride their devices like a go-kart.
What is the charging time for a typical hoverboard from Hoverboardnz.co.nz?
Charging times vary by model, but typically range from 1-2 hours for some models e.g., 6.5 Inch Hoverboard to 2-3 hours for others e.g., 8.5″ Off Road Hoverboard.
Are used hoverboards available for purchase?
The website lists “Used Hoverboards” as a category, suggesting they might occasionally offer pre-owned or refurbished units, though availability would depend on current stock. Academia.edu Reviews
What should I do if my hoverboard needs repair?
Hoverboardnz.co.nz offers “Hoverboards Repair Services.” You can contact their customer support team for assistance with any issues or to arrange a repair.
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