How to Cancel crowdfarming.com Subscription

If you’ve opted for a recurring delivery of seasonal boxes or other subscription-based products from crowdfarming.com, there may come a time when you need to manage or cancel that subscription.

While the direct steps aren’t explicitly laid out on the homepage, standard e-commerce practices and common user pathways usually apply.

The most reliable method will typically involve logging into your user account.

1. Log In to Your crowdfarming.com Account

The first and most crucial step is to access your personal account on the Crowdfarming platform.
Access Login: Look for a “Login” or “My Account” button, usually found in the header or footer of the website.
Enter Credentials: Use the email address and password you created when you first signed up for your subscription.
Forgot Password: If you’ve forgotten your password, use the “Forgot Password” link to reset it. This will typically involve receiving a password reset link to your registered email address.

2. Navigate to Your Subscriptions or Orders Section

Once logged in, you’ll need to find the specific area that manages your ongoing orders.
Dashboard Access: Most e-commerce platforms have a personal dashboard or account management area. Look for sections labeled “My Subscriptions,” “My Orders,” “Manage Deliveries,” or similar.
Current Orders: Within this section, you should see a list of your past and current orders, including any active subscriptions.
Identify Subscription: Locate the specific subscription you wish to cancel. It should be clearly identified with details like the product, frequency, and next delivery date.

3. Initiate the Cancellation Process

Once you’ve found your active subscription, look for the option to manage it.
“Manage Subscription” or “Cancel”: There should be a button or link associated with your subscription that allows you to “Manage” it. Clicking this will typically present options like changing delivery dates, modifying contents (if applicable), pausing the subscription, or canceling it.
Confirmation Prompt: Be prepared for a confirmation prompt asking if you’re sure you want to cancel. Some platforms may offer an option to pause instead of cancel, or ask for a reason for cancellation (for feedback purposes).
Review Terms: Before finalizing, quickly review the “Terms of use and purchase conditions” if you recall any specific clauses regarding subscription cancellations, such as notice periods or cut-off dates for upcoming deliveries.

4. Confirm Cancellation

After initiating the cancellation, ensure it is fully processed.
Final Confirmation: Once you click to confirm cancellation, the platform should provide a clear message stating that your subscription has been successfully canceled.
Email Confirmation: You should also receive an email confirmation of your cancellation. Keep this email for your records, as it serves as proof that your subscription was terminated.
Check Account Status: Log back into your account a day or two later to ensure the subscription no longer appears as “active” in your “My Subscriptions” area.

5. Contact Customer Support if Needed

If you encounter any issues or cannot find the cancellation option, don’t hesitate to contact Crowdfarming’s customer support.
Help Centre: Visit the “Help Centre” linked in the footer for FAQs or a contact form.
Direct Phone: Call their customer service line at +44 20 3318 4317. This direct contact method is often the most efficient for resolving account-related issues.
“Report issue with an order”: While primarily for order issues, this link might also provide a pathway to general support if other methods are unclear. Clearly state your intention to cancel your subscription. Our Experience Browsing crowdfarming.com was positive in terms of user interface and general transparency, but highlighted areas for improvement regarding immediate credibility.