How to Cancel Delta-esourcing.com Subscription

The delta-esourcing.com website primarily focuses on onboarding new clients and showcasing its extensive features for both buyers and suppliers.

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Is Delta-esourcing.com a Scam?

As an enterprise-level B2B Software-as-a-Service (SaaS) provider, direct “cancel subscription” buttons are typically not found on the public-facing website.

Subscription cancellations for such platforms are generally handled through formal contractual agreements and involve direct communication with the provider’s account management or customer service teams.

This approach is standard for B2B solutions due to the complexity of services, custom pricing, and long-term contracts.

Understanding the Subscription Model

Delta eSourcing operates on a B2B model, meaning it likely has tailored contracts with each public sector organization.

These contracts usually specify the terms of service, duration, pricing, and crucially, the procedures for termination or cancellation.

For suppliers, while there’s a “FREE supplier community,” there might be paid tiers or additional services that involve a subscription.

The cancellation process for these would also be outlined in their specific service agreements.

Direct Contact with Delta eSourcing Account Management

The most effective and likely required method to cancel a Delta eSourcing subscription is to directly contact their dedicated account management or customer support team. Is Delta-esourcing.com a Scam?

Organizations typically have an assigned account manager or a dedicated support channel. This would be the first point of contact.

The website’s “Contact Us” page provides various ways to get in touch, including a contact form, and presumably, phone numbers for different departments or general inquiries. Users should utilize these official channels.
Step 1: Locate Contractual Agreement: Review the initial service agreement or contract signed with Delta eSourcing. This document will contain the specific terms and conditions regarding cancellation, including notice periods, any early termination fees, and the required communication method (e.g., written notice, email).
Step 2: Contact Customer Support/Account Manager: Reach out to Delta eSourcing using the contact information provided in your contract or on their “Contact Us” page. Clearly state your intent to cancel the subscription. It is advisable to do this in writing (email) for a clear record, even if initiated via phone.
Step 3: Follow Their Cancellation Procedure: Delta eSourcing will likely guide you through their specific cancellation protocol. This may involve confirming account details, processing final payments, and arranging for data offboarding or archiving, if applicable.
Step 4: Confirm Cancellation: Ensure you receive a written confirmation from Delta eSourcing that your subscription has been successfully canceled, including the effective date of termination.

Considerations for Cancellation

Notice Periods: Enterprise SaaS contracts almost always include a notice period (e.g., 30, 60, or 90 days) that must be observed before termination. Failure to adhere to this can lead to continued billing.
Data Export/Migration: Before cancelling, consider any data you might need to export or migrate from the Delta eSourcing platform (e.g., historical tenders, supplier information, contract data). Discuss data offboarding options with their support team.
Outstanding Obligations: Ensure all outstanding invoices are settled before initiating cancellation to avoid any complications.
Impact on Operations: Evaluate the impact of cancelling the service on your organization’s procurement operations and have an alternative plan in place (e.g., transition to a new system or return to manual processes temporarily).

Delta for Suppliers (Free Community)

For suppliers who have joined the “FREE supplier community,” cancellation or de-registration is likely a simpler process, potentially available through their online profile settings or by contacting supplier support.

However, for any additional paid supplier services, the contractual cancellation procedure would apply. Is Delta-esourcing.com Legit?