
The provided homepage text for Invictusactive.com does not explicitly mention any recurring “subscription” services in the traditional sense, such as monthly memberships or recurring product deliveries.
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The products offered (wheelchairs, trainers, attachments, etc.) are generally one-time purchases, albeit with potential for accessories or services.
However, if there were any hidden or implied subscription elements, or if a user later finds a service that constitutes a subscription, the process to cancel would typically follow standard e-commerce and customer service protocols.
Since the homepage does not provide explicit subscription terms or a cancellation process, we’d have to rely on general best practices for online businesses.
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General Steps to Cancel a Hypothetical Subscription
Even without direct information, a user would typically follow these logical steps to cancel any potential recurring service from Invictusactive.com:
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Review Your Account Dashboard:
- Login to your account: The website has a “Login / Register” link. The first step for any online service is to log into your personal account.
- Look for “My Subscriptions” or “Manage My Plan”: Once logged in, navigate through sections like “My Account,” “Order History,” “Subscriptions,” or “Settings.” Legitimate recurring services usually have a dedicated area where you can view and manage your active subscriptions.
- Check for Auto-Renewal Settings: In this section, there might be options to turn off auto-renewal or cancel the subscription directly.
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Contact Customer Service Directly:
- Utilize Provided Contact Channels: The website prominently features links to “CUSTOMER SERVICE” and “Contact Us.” This is the most reliable method if no self-service option is found in the account dashboard.
- Preferred Contact Methods:
- Email: Send a clear, concise email to their customer service address (which would typically be found on the contact page). Include your account details (e.g., email address associated with the account, order number if applicable) and explicitly state your intention to cancel. Request a confirmation of cancellation.
- Phone: If a phone number is provided on their contact page, call them directly. This allows for real-time conversation and immediate confirmation. Be prepared to provide your account details.
- Online Contact Form: If they have a web form, fill it out with all necessary information and your cancellation request. Keep a screenshot of your submission for your records.
- Key Information to Provide:
- Your full name
- Email address linked to your account
- Any relevant order numbers or subscription IDs
- A clear statement of your desire to cancel the subscription/service
- The reason for cancellation (optional, but can help with service improvement)
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Check Payment Provider/Bank:
- Monitor Bank Statements: After requesting a cancellation, always monitor your bank or credit card statements to ensure that no further charges are made.
- Dispute Unauthorized Charges: If charges continue after cancellation, contact your bank or credit card company to dispute them and provide evidence of your cancellation request.
What if There’s No Explicit Subscription?
Given that Invictusactive.com primarily sells high-value physical products, it’s highly probable that traditional monthly or annual subscriptions for content or services are not a primary offering. The “Split Payment” option mentioned on the site refers to financing a one-time purchase over installments, which is a payment plan rather than a recurring subscription service for content or access. This payment plan would have a finite end based on the product’s price and agreed-upon installment schedule. Is Invictusactive.com a Scam
Therefore, for Invictusactive.com, “cancellation” would most likely pertain to:
- Canceling an order before shipment: This would fall under standard e-commerce order cancellation policies.
- Returning a product: This would be covered by their return policy, not a “subscription cancellation.”
- Ending a payment plan: Once all installments for a product are paid, the “plan” simply concludes. There’s nothing to “cancel” beyond fulfilling the agreed terms.
In summary, while the website doesn’t indicate common subscription models, any potential recurring service would be handled via standard customer service channels or an account management portal. Always verify terms directly with the company.
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