How to Cancel mvfunded.com Subscription / Account

Given that mvfunded.com operates on a challenge-fee model rather than a recurring “subscription,” the concept of “cancellation” primarily applies to withdrawing from a challenge or closing your account.

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There isn’t a traditional monthly or annual subscription fee to cancel, but rather one-time payments for evaluation challenges.

Understanding their “Refund and Cancellation Policy” is crucial here.

Understanding mvfunded.com’s Policy on Cancellation

According to the “Refund and Cancellation Policy” link on their website, the terms around refunds and cancellations for the challenge fees are quite strict.

• Non-Refundable Challenge Fees: The general principle for prop firm challenges is that the initial evaluation fee is non-refundable once purchased or once the challenge begins. This is because you are paying for the opportunity to take the challenge, not for a guaranteed outcome. mvfunded.com’s policy states: “By purchasing a challenge, you acknowledge and agree that all fees paid are non-refundable, even if you do not complete the challenge or fail to meet the trading objectives.”
• No Refunds for Partial Completion or Failure: If you start a challenge and fail, or decide not to complete it, the fee is not returned. This reinforces the “pay-to-play” nature of the model.

Steps to “Cancel” or Discontinue Engagement

Since there’s no ongoing subscription, “cancellation” primarily means disengaging from the platform.

1. Do Not Purchase Further Challenges: The most straightforward way to “cancel” is simply to stop purchasing new evaluation challenges. Once your current challenge (if any) concludes (either by passing, failing, or expiring due to inactivity), you are not automatically billed for another.
2. Account Deactivation/Closure (If Desired): If you wish to formally close your account and remove your data, you would typically need to contact their support.
   • Contact Support: Look for a “Contact Us” link (e.g., https://mvfunded.com/contactus) or support email/ticket system on their dashboard.
   • Request Account Closure: Clearly state your intention to close your account and request confirmation of data removal, if that’s a concern. Be aware that account closure might not be immediate and may be subject to their internal processing times.
   • Data Retention: Even after account closure, companies may retain certain data for legal or compliance reasons (though mvfunded.com is unregulated, they may still adhere to internal policies or data protection laws like GDPR, given their Cyprus incorporation).
3. Withdraw Any Available Profits: If you have successfully passed a challenge and accumulated profits in a “funded” account, ensure you request any eligible payouts before considering deactivating your account. Their policy states payouts can be requested after 7 or 14 days of your first funded trade.

Important Considerations:

• Read the Full Policy: Always read the “Refund and Cancellation Policy” (https://mvfunded.com/legal/refund-and-cancellation-policy) on their website thoroughly before engaging or attempting to cancel. This document outlines the exact terms and conditions.
• No Automatic Recurring Billing: Because it’s a challenge-based model, you shouldn’t encounter unexpected recurring charges unless you explicitly re-purchase a challenge.
• Dispute Resolution: Given their unregulated status, if you believe there’s an issue with a charge or a service, your primary recourse is directly with their customer support. There’s no external regulatory body to mediate disputes related to their challenge fees.

In essence, “canceling” mvfunded.com engagement is generally as simple as deciding not to participate in further challenges and, if desired, formally requesting account closure through their support channels.

The key takeaway is that once a challenge fee is paid, it is non-refundable, irrespective of the outcome.

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