How to Order from Mobilityequipmenthiredirect.com

Ordering mobility equipment from Mobilityequipmenthiredirect.com is designed to be a straightforward process, distilled into three main steps as highlighted on their homepage.

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The system aims for simplicity to ensure that users can quickly find and book the equipment they need, whether for local use or international travel.

The 3-Step Ordering Process

• Step 1: “Where?” (Destination Selection): This is the first crucial piece of information.
  • Users are prompted to select their desired location for equipment delivery.
  • The website supports a vast array of destinations, ranging from specific cities in the UK (e.g., London, Glasgow) to international hubs in Europe, the USA, and beyond (e.g., Spain, Florida, Caribbean).
  • This step is essential because equipment availability and pricing can vary significantly by location.
• Step 2: “What?” (Equipment Type): After specifying the location, users need to indicate the type of mobility equipment they require.
  • The website lists a comprehensive range, including wheelchairs (manual, electric, heavy-duty), mobility scooters, various types of hoists (disabled, standing), shower chairs, commodes, walkers, and specialized beds (hospital beds, profile beds).
  • This selection allows the system to filter available inventory relevant to the user’s needs.
• Step 3: “When?” (Dates of Rental): The final piece of the initial query is the rental period.
  • Users select the start and end dates for their equipment hire.
  • The platform specializes in “short term rental,” making it ideal for holidays, temporary recovery, or when personal equipment is undergoing maintenance.
  • This date range allows the system to check availability for the specified period.

Getting a Quote and Placing an Order

• “Get a Quote” Button: Once the three questions (Where, What, When) are answered, clicking “Get a Quote” initiates the search.
  • The website then displays available products along with their corresponding prices for the specified rental period and location. This transparency in pricing at the quote stage is a positive aspect.
• Adding to Cart: If the user finds the desired equipment and pricing acceptable, they can click “ORDER.”
  • This action adds the selected item to a shopping cart, similar to a standard e-commerce transaction.
• Checkout Process: From the shopping cart, the user can proceed to “Checkout.”
  • This typically involves providing delivery details, personal information, and payment processing. The site supports various currencies, which is beneficial for international customers.
• Payment Options: The website states, “Book and pay online for guaranteed delivery,” implying secure online payment methods.
  • While specific payment gateways (e.g., Visa, MasterCard, PayPal) are not explicitly listed on the homepage text, a reputable e-commerce platform usually supports major options.

Assistance with Ordering

• Email Support: For any questions, difficulties, or if a user prefers assisted booking, they can email the provided address ([email protected]).
  • This offers an alternative channel for those who might not be comfortable with online self-service or have complex requirements.
• Phone Support: Phone numbers for UK and London offices are also available, allowing direct communication for inquiries or to place bookings over the phone.
  • This personal touch can be very reassuring, especially for individuals who might need detailed guidance or have specific concerns about their mobility needs.
• Resort Back Up Service: The mention of “Resort Back Up Service” indicates additional support for customers, particularly for those renting abroad. This suggests a commitment to addressing unforeseen issues during the rental period.