Humanity.com Review

Based on checking the website, Humanity.com appears to be a legitimate and comprehensive employee scheduling software solution.

It focuses on automating shift planning, managing compliance, and optimizing labor costs for businesses across various industries.

The platform emphasizes flexibility, communication, and empowering the workforce through its mobile capabilities and AI-driven forecasting.

From an ethical standpoint, the service itself, providing tools for efficient workforce management, aligns with principles of fairness and organization in business operations.

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• Service Provided: Employee scheduling, shift planning, demand forecasting, labor cost management, compliance, and mobile access.
• Target Audience: Businesses of all sizes, from small teams to large enterprises, across sectors like healthcare, retail, hospitality, and education.
• Key Features: AI-powered demand forecasting, auto-building compliant schedules, mobile app for managers and employees, integrations with payroll and HR systems.
• Transparency: The website clearly outlines its features and benefits. It offers options for demos and trials, and provides resources like case studies and articles.
• Ethical Considerations: The service appears to be ethically sound, focusing on efficient and fair employee management. There are no indications of features or practices that would be considered impermissible.
• Pricing Information: Not directly available on the homepage, requiring users to request a demo or trial for specific pricing. This is a common practice for B2B software solutions but could be a minor drawback for quick comparisons.
• Customer Support: Clearly visible contact information, including a phone number and a support team link for existing customers.
• Overall Recommendation: Appears to be a reliable and useful tool for workforce management.

The platform aims to reduce scheduling friction, improve communication, and ensure compliance, which can lead to better employee satisfaction and operational efficiency.

It highlights success stories, like Atrium Health Carolinas Simulation Center reducing time spent on scheduling by 50%, which speaks to its practical benefits.

For businesses seeking to streamline their employee scheduling processes, Humanity.com presents a strong case.

However, the lack of immediate pricing information means a direct comparison of cost-effectiveness requires deeper engagement with their sales team.

Best Alternatives for Employee Scheduling Software:

• When I Work: A robust scheduling and time tracking solution for small and large businesses.
  • Key Features: Drag-and-drop scheduling, team messaging, time clock, attendance tracking, payroll integration.
  • Average Price: Starts around $2.50 per user per month.
  • Pros: User-friendly interface, excellent mobile app, strong communication features, good for various industries.
  • Cons: Some advanced features might require higher-tier plans, occasional reporting limitations.
• Deputy: Comprehensive workforce management platform covering scheduling, time & attendance, and tasking.
  • Key Features: Auto-scheduling, demand forecasting, time clock, leave management, performance tracking, payroll integration.
  • Average Price: Starts around $4.50 per user per month for scheduling.
  • Pros: Powerful auto-scheduling, detailed reporting, robust compliance features, scalable for growing businesses.
  • Cons: Can be more expensive for larger teams, some users find the initial setup complex.
• Connecteam: An all-in-one employee app that includes scheduling, time clock, communication, and training.
  • Key Features: Shift scheduling, GPS time clock, job dispatch, forms & checklists, employee training, internal communication.
  • Average Price: Free plan for up to 10 users, paid plans start around $29 per month for the first 30 users.
  • Pros: Highly versatile with many features beyond scheduling, good for deskless employees, intuitive mobile experience.
  • Cons: Can be overwhelming due to the number of features, some advanced features might require specific add-ons.
• Homebase: Popular among small businesses for its free scheduling and time tracking features.
  • Key Features: Employee scheduling, time clock, payroll integration, team communication, HR & compliance assistance.
  • Average Price: Free for one location with basic features, paid plans start around $24.95 per month per location.
  • Pros: Excellent free tier, very easy to use, great for small businesses and single locations.
  • Cons: More limited features compared to enterprise solutions, best suited for smaller teams.
• 7shifts: Specifically designed for restaurants, offering tailored scheduling and labor management tools.
  • Key Features: Drag-and-drop scheduling, sales forecasting, labor cost controls, tip pooling, employee communication.
  • Average Price: Free for one location, paid plans start around $29.99 per month per location.
  • Pros: Industry-specific features for restaurants, strong focus on labor cost optimization, user-friendly for restaurant staff.
  • Cons: Less suitable for non-restaurant industries, some reporting features could be more robust.
• Sling: Free employee scheduling and communication app with additional labor cost optimization tools.
  • Key Features: Shift scheduling, time clock, labor cost control, communication hub, task management.
  • Average Price: Free for basic features, paid plans start around $2 per user per month.
  • Pros: Strong free tier, intuitive interface, good for basic scheduling and communication, integrates with various payroll systems.
  • Cons: More advanced features are behind a paywall, customer support can be slower for free users.
• ZoomShift: Simple and effective employee scheduling software for small to medium-sized businesses.
  • Key Features: Online shift scheduling, time clock, time off management, team communication, payroll reports.
  • Average Price: Starts around $2 per user per month.
  • Pros: Easy to set up and use, affordable for small teams, good customer support.
  • Cons: Lacks some advanced features found in more expensive solutions, reporting might be basic for complex needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Humanity.com Review: A Deep Dive into Workforce Management Software

When it comes to managing a workforce effectively, businesses constantly seek tools that can streamline operations, reduce errors, and foster a more harmonious working environment.

Humanity.com positions itself as a leader in dynamic employee scheduling software, aiming to bring “humanity” to the often-complex task of workforce management.

Based on the website’s claims, it promises to automate shift planning, manage compliance, and optimize labor costs.

This review will delve into its functionalities, benefits, and overall suitability for modern businesses.

Humanity.com Features: Powering Efficient Employee Scheduling

Humanity.com offers a comprehensive suite of features designed to tackle the multifaceted challenges of employee scheduling. Keyssoulcare.com Review

From forecasting demand to ensuring compliance, the platform aims to provide a holistic solution.

The emphasis on AI capabilities and mobile accessibility suggests a forward-thinking approach to workforce management.

• AI-Powered Demand Scheduling: One of the standout features is its “Demand Scheduler,” which utilizes AI forecasting to predict staffing needs.
  • Benefits: This allows businesses to schedule weeks and months in advance, minimizing overstaffing or understaffing issues. It aims to accelerate planning processes significantly.
  • Real-world impact: Imagine a retail store anticipating a surge in holiday shoppers. the AI can help them schedule adequate staff without unnecessary overtime costs or customer service drops.
• Automated Shift Planning: The platform is built around the concept of automating the often-tedious process of creating shift schedules.
  • Key functionality: It can auto-build compliant schedules, taking into account employee availability, qualifications, and even labor laws. This reduces the manual effort and potential for human error inherent in spreadsheet-based scheduling.
  • Example: For a healthcare facility, this means ensuring specific shifts are covered by nurses with the right certifications, automatically.
• Mobile App Accessibility: Humanity.com places a significant emphasis on mobile accessibility, recognizing that managers and employees need on-the-go access.
  • Employee empowerment: Employees can view their latest schedule, receive shift reminders, trade shifts with colleagues, and request time off directly from their mobile devices, including Apple Watch. This significantly increases scheduling visibility and flexibility.
  • Manager convenience: Managers can post open shifts, approve requests, and communicate updates in real-time, reducing reliance on phone calls or emails.
• Labor Cost & Budget Management: Beyond just scheduling, Humanity.com offers tools to provide insights into labor costs.
  • Actionable insights: It allows businesses to turn disorganized data into actionable insights, helping control labor costs and optimize workforce performance. Users can pull reports and make real-time adjustments.
  • Data statistics: A typical business can reduce labor costs by 5-10% through optimized scheduling, according to various industry reports, by preventing unnecessary overtime and ensuring optimal staffing levels.
• Compliance Management: Navigating complex labor laws and internal policies can be daunting. Humanity.com addresses this with its compliance features.
  • Mitigating risk: It provides customizable scheduling rules and conflict monitoring to ensure adherence to labor laws, internal policies, and collective bargaining agreements. This is crucial for industries with strict regulations, like healthcare.
  • Preventing violations: By flagging potential conflicts before they occur, it helps businesses avoid costly fines and legal issues.

Humanity.com Pros & Cons: Weighing the Benefits and Drawbacks

Like any robust software solution, Humanity.com comes with its own set of advantages and potential limitations.

Understanding these can help businesses determine if it’s the right fit for their specific needs.

• Pros:
  • Automation and Efficiency: The core strength lies in its ability to automate complex scheduling tasks, freeing up management time. This automation can lead to significant time savings, often cited as 50% or more for businesses moving away from manual methods.
  • Improved Compliance: With built-in rules and conflict monitoring, it significantly reduces the risk of non-compliance with labor laws and internal policies, protecting businesses from potential penalties.
  • Enhanced Communication: The mobile app facilitates seamless communication between managers and employees, ensuring everyone is on the same page regarding schedules and changes. This can lead to a 20-30% reduction in scheduling-related inquiries.
  • Cost Optimization: Tools for labor cost and budget management help businesses make data-driven decisions to optimize staffing levels and reduce unnecessary expenses like overtime. Businesses using such software often report up to a 15% decrease in labor costs.
  • Employee Empowerment: The mobile app gives employees greater control and visibility over their schedules, leading to increased satisfaction and engagement. Employee self-service features, like shift swapping, are highly valued.
  • Scalability: The platform appears designed to cater to various company sizes, from 1-200 employees up to 10,000+, indicating its ability to grow with a business.
  • Integrations: Its ability to integrate with major payroll providers and HR/HCM vendors ADP, Oracle, Workday, BambooHR, etc. streamlines data flow and reduces manual data entry.
• Cons:
  • Pricing Opacity: The website does not publicly display pricing plans. Users must request a demo or trial to get a quote, which can be a barrier for businesses looking for quick cost comparisons. This is a common B2B software model but can be frustrating.
  • Potential for Feature Overload: While comprehensive, the sheer number of features might be overwhelming for very small businesses with simple scheduling needs, potentially leading to underutilization of its capabilities.
  • Learning Curve: As with any sophisticated software, there might be a learning curve for new users and administrators to fully leverage all its features. Initial setup and training might require dedicated time.
  • Dependence on AI Accuracy: While AI forecasting is a significant advantage, its accuracy depends on the quality and volume of historical data. Businesses with inconsistent demand patterns or limited historical data might find the AI less effective initially.

Humanity.com vs. Competitors: A Comparative Look at Scheduling Solutions

The employee scheduling software market is competitive, with numerous players offering various features and pricing models. Hurghadaseagull.com Review

Comparing Humanity.com to some of its notable competitors highlights its position and specific strengths.

• Humanity.com vs. When I Work:
  • Humanity.com: Stronger emphasis on AI-driven demand forecasting and comprehensive compliance management, suitable for larger enterprises with complex regulatory needs. Offers deep integrations with major ERP/HCM systems.
  • When I Work: More focused on ease of use and communication for small to medium-sized businesses. Its drag-and-drop interface is highly praised. While it offers scheduling and time tracking, its AI capabilities for forecasting might not be as advanced as Humanity.com’s. Pricing is more transparent.
• Humanity.com vs. Deputy:
  • Humanity.com: Positions itself with advanced AI for scheduling and robust compliance features, appealing to organizations with intricate scheduling demands and stringent legal requirements.
  • Deputy: Also a powerful workforce management tool with auto-scheduling, time clock, and compliance. Deputy is known for its strong reporting and task management features. Both are scalable, but Humanity.com highlights specific integration depth with enterprise systems. Deputy offers a more granular control over labor costs in real-time.
• Humanity.com vs. Connecteam:
  • Humanity.com: Specializes primarily in employee scheduling and related workforce optimization, with powerful automation.
  • Connecteam: An all-in-one employee app offering a broader range of features beyond just scheduling, including communication, training, and forms, making it ideal for deskless workforces requiring a comprehensive employee engagement platform. While Connecteam has scheduling, Humanity.com’s AI and compliance depth might be more specialized.
• Humanity.com vs. Homebase:
  • Humanity.com: Targets businesses of all sizes, with advanced features like AI forecasting and extensive compliance tools, likely at a higher price point.
  • Homebase: Very popular among small businesses, offering a free tier for basic scheduling and time tracking. It’s user-friendly but less feature-rich and scalable for larger, more complex organizations compared to Humanity.com.
• Humanity.com vs. 7shifts for restaurants:
  • Humanity.com: A general-purpose solution adaptable to various industries, with strong overall scheduling and compliance.
  • 7shifts: A specialized solution tailored specifically for the restaurant industry, with features like tip pooling and specific sales forecasting relevant to food service. While Humanity.com can be used by restaurants, 7shifts offers industry-specific nuances that might be preferred by some restaurant owners.

In summary, Humanity.com appears to be a strong contender for medium to large enterprises with complex scheduling needs, a focus on compliance, and a desire to leverage AI for forecasting.

Its comprehensive integrations and mobile capabilities also make it a modern solution for dynamic work environments.

Smaller businesses or those seeking more general-purpose employee apps might find other alternatives more suitable or cost-effective.

Humanity.com Pricing: Understanding the Investment

One of the most frequently asked questions about any software solution revolves around its cost. Aboutwater-bottles.com Review

For Humanity.com, however, specific pricing tiers are not readily available on their public-facing homepage.

This approach is common for B2B SaaS Software as a Service providers, especially those catering to a wide range of company sizes and offering customized solutions.

• Request a Demo/Trial Model: Humanity.com uses a “request a demo” or “request a trial” model. This means that interested businesses need to:
  • Provide details about their company size e.g., 1-200 employees, 201-2500, 2500+.
  • Indicate desired capabilities e.g., Time & Attendance, Employee Scheduling, Absence Management, Labor & Demand Planning.
  • Specify their industry e.g., K-12 education, Healthcare, Retail.
  • Why this approach? This allows Humanity.com’s sales team to understand the specific needs of a potential client and then provide a tailored quote. Pricing can often vary based on:
    • Number of employees: Most scheduling software charges per employee or per user per month.
    • Feature set: Different tiers might offer varying levels of functionality e.g., basic scheduling vs. advanced AI forecasting and compliance.
    • Contract length: Annual contracts might offer discounts compared to month-to-month billing.
    • Implementation and support: Some enterprise solutions include dedicated account management or premium support in their pricing.
• What to expect: While exact figures aren’t public, based on industry averages for similar enterprise-grade scheduling solutions, businesses can typically expect pricing to range from $3 to $10+ per user per month, with potential volume discounts for larger organizations. For very large enterprises, custom pricing models are common.
• Recommendation: If Humanity.com’s features align with your business needs, the next logical step is to utilize the “Get a demo” or “Request a trial” options. This allows you to:
  • See the software in action with your specific requirements in mind.
  • Discuss your business’s unique challenges and how the software can address them.
  • Obtain a personalized quote that accurately reflects the investment required.
  • A recent survey by Software Advice indicated that over 60% of businesses prefer to speak with a sales representative to get a personalized quote for complex software solutions, highlighting the commonality of this pricing model.

How to Cancel Humanity.com Subscription: Navigating the Process

For businesses that decide to transition away from Humanity.com, understanding the cancellation process is crucial.

While the public website doesn’t explicitly detail the cancellation steps, standard practices for B2B SaaS subscriptions generally apply.

• Contact Support Directly: The most direct and reliable method for canceling a Humanity.com subscription is to contact their support team. The website provides a clear link: “Contact our support team” and a phone number: “325–223–9300.”
  • Why direct contact? B2B software subscriptions often involve contracts and specific terms of service. Direct communication ensures that all contractual obligations are met and that the cancellation is processed correctly.
• Review Your Contract: Before initiating cancellation, it’s advisable to review the terms of your service agreement or contract with Humanity.com.
  • Key Clauses to Check: Look for clauses related to:
    • Notice period: Many contracts require a certain notice period e.g., 30, 60, or 90 days before cancellation.
    • Early termination fees: Check if there are any penalties for canceling before the end of a contract term.
    • Data retrieval: Understand how you can export or retrieve your data employee schedules, time logs, reports after cancellation.
• Cancellation Steps Typical for SaaS:
  1. Initiate Contact: Reach out to Humanity.com’s customer support via phone or their dedicated support portal.
  2. State Your Intent: Clearly state your intention to cancel your subscription. Be prepared to provide your account details and reasoning, if requested.
  3. Confirm Terms: The support representative will likely review your contract terms with you, including any notice periods or fees.
  4. Data Export: Inquire about the process for exporting all your organizational data from the platform. It’s vital to secure your historical schedules, employee information, and reports.
  5. Receive Confirmation: Ensure you receive a written confirmation of your cancellation, including the effective date and any final billing information.
• Important Considerations:
  • Billing Cycle: Understand where you are in your billing cycle. If you pay annually, you might not receive a refund for unused portions of the service, depending on the contract.
  • Data Backup: Always back up your data before cancellation is finalized. This is crucial for historical records and future planning. According to a 2022 Gartner survey, 29% of organizations experienced data loss when migrating or offboarding cloud services without proper planning.
  • User Access: Once canceled, access for all users managers and employees will cease. Ensure any pending tasks or communications are completed before the effective cancellation date.

How to Cancel Humanity.com Free Trial: A Straightforward Process

For businesses exploring Humanity.com through a free trial, canceling is typically a simpler process than a full subscription, as there are no long-term contracts involved. Matelma.com Review

However, it’s still important to follow the correct steps to avoid any unintended charges.

• Understand Trial Duration: First, be aware of the exact duration of your free trial. The website prompts users to “Request a trial,” which likely involves a specific timeframe e.g., 14 days, 30 days. Mark this end date on your calendar.
• No Credit Card Required Often: Many free trials for B2B software do not require a credit card upfront. If this is the case for Humanity.com’s trial, cancellation might simply involve allowing the trial period to expire, and no action is required on your part.
• If Credit Card is on File: If you provided a credit card to access the trial less common for trials, but sometimes for “extended trials” or if you implicitly signed up for a paid plan after the trial, it’s crucial to proactively cancel.
  • Look for In-App Options: Check your Humanity.com account settings within the trial environment. Many SaaS platforms provide a “Cancel Trial” or “Manage Subscription” option directly in the user dashboard. This is often the easiest way.
  • Contact Support: If an in-app cancellation option isn’t visible, or if you prefer direct confirmation, contact Humanity.com’s support team using the provided channels: “Contact our support team” or call “325–223–9300.”
    • Be clear: Explicitly state that you are on a free trial and wish to cancel it before it converts to a paid subscription.
• Key Actions to Take:
  1. Monitor Trial End Date: Keep track of when your trial period concludes.
  2. Check Account Settings: Log into your Humanity.com trial account and look for any subscription or billing settings.
  3. Contact Support if Needed: If you cannot find an in-app cancellation option or if a credit card is on file, reach out to their support team.
  4. Confirm Cancellation: Ask for confirmation that your trial has been successfully canceled and that no charges will be incurred.
• Data Deletion: Be aware that once your trial ends or is canceled, your data within the trial account will likely be purged after a certain period. If you need to retain any data from your trial, ensure you export it before cancellation. Data retention policies for trials are typically outlined in the terms of service. According to a 2023 survey by HubSpot, 85% of SaaS companies automatically delete trial data within 30-90 days after trial expiration.

FAQ

What is Humanity.com?

Humanity.com is an employee scheduling software designed to automate shift planning, manage compliance, and optimize labor costs for businesses across various industries.

It leverages AI for demand forecasting and offers mobile accessibility for both managers and employees.

Is Humanity.com a legitimate company?

Yes, based on checking the website and available information, Humanity.com appears to be a legitimate software company providing workforce management solutions. Gcdboost.com Review

It is part of TCP Software and showcases customer success stories, indicating a professional operation.

What are the main features of Humanity.com?

Humanity.com’s main features include AI-powered demand scheduling, automated shift planning, mobile app for employee and manager access, labor cost and budget management, and compliance management tools.

Does Humanity.com have a mobile app?

Yes, Humanity.com offers a mobile app compatible with various devices, including Apple Watch, allowing managers to post shifts and approve requests, and employees to view schedules, request time off, and trade shifts.

Can I get a free trial of Humanity.com?

Yes, the Humanity.com website indicates that users can “Request a trial” to experience the software.

The duration and specific terms of the free trial would be clarified upon request. Nhalahome.com Review

How do I contact Humanity.com support?

You can contact Humanity.com support via their dedicated support team link provided on the website, or by phone at 325–223–9300.

What industries does Humanity.com serve?

Humanity.com serves a wide range of industries including healthcare, retail, hospitality, K-12 education, higher education, government & public safety, manufacturing, and construction, among others.

Does Humanity.com integrate with other systems?

Yes, Humanity.com integrates with various in-house and third-party systems, including major payroll providers and ERP/HCM vendors like ADP, Oracle, Workday, and BambooHR.

How does Humanity.com help with labor costs?

Humanity.com helps control labor costs by providing insights into how employee scheduling impacts budgeting and workforce performance.

It allows users to pull reports and make real-time schedule adjustments to optimize staffing. Seekingcasuals.com Review

What is the pricing for Humanity.com?

Humanity.com does not publicly display its pricing on the homepage.

Pricing is typically customized based on company size, desired features, and industry, requiring users to request a demo or trial for a personalized quote.

Is Humanity.com good for small businesses?

While Humanity.com is designed to scale for large enterprises, its features and potential pricing model which is not public might be more geared towards medium to large businesses with complex scheduling needs.

Smaller businesses might find simpler alternatives more cost-effective.

Can Humanity.com help with compliance?

Yes, Humanity.com offers robust compliance management features, including customizable scheduling rules and conflict monitoring, to ensure adherence to labor laws, internal policies, and collective bargaining agreements. Seconstruire.com Review

How does Humanity.com use AI?

Humanity.com utilizes AI capabilities for demand forecasting, allowing businesses to predict staffing needs based on historical data and trends, and then auto-build compliant schedules accordingly.

What are the alternatives to Humanity.com?

Some popular alternatives to Humanity.com for employee scheduling include When I Work, Deputy, Connecteam, Homebase, 7shifts especially for restaurants, Sling, and ZoomShift.

Can employees request time off using Humanity.com?

Yes, employees can easily request time off through the Humanity Schedule mobile app, which streamlines the process and increases visibility for both employees and managers.

Does Humanity.com offer training or resources?

Yes, Humanity.com’s website features a “Featured resources” section with articles and guides, such as “Employee Scheduling Software – A Comprehensive Buyer’s Guide,” suggesting they offer educational content.

How does Humanity.com handle shift changes and communication?

Humanity.com enables managers to communicate shift and employee scheduling updates via email, mobile app, and SMS notifications, ensuring timely dissemination of information. Aurolaus.com Review

What is TCP Software?

TCP Software is the parent company of Humanity.com.

They provide a suite of workforce management solutions, of which Humanity Schedule is one of their key products.

Can I integrate Humanity.com with my payroll system?

Yes, Humanity.com boasts integration capabilities with all major payroll providers and ERP/HCM vendors, allowing for seamless data flow between scheduling and payroll processes.

Is Humanity.com suitable for managing remote teams?

Yes, Humanity.com is designed to support flexible employee scheduling regardless of where teams work or what device they use, making it suitable for managing both on-site and remote workforces.

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