Imperialgrass.co.uk Reviews

Based on checking the website, Imperialgrass.co.uk appears to be a legitimate and experienced artificial grass installer and supplier company based in the UK, boasting over 15 years of industry experience.

Their services primarily revolve around the installation of artificial lawns for both residential and commercial properties, emphasizing quality materials, competitive pricing, and strong customer service.

The site highlights their expertise in proper area preparation and installation techniques to ensure a natural look and feel.

They also offer a range of artificial grass options to meet diverse customer needs.

It’s important to approach any home improvement investment with due diligence, and reviewing services like those offered by Imperialgrass.co.uk requires a thorough look at what they promise and what customers report.

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While the concept of artificial grass offers practical benefits like low maintenance and year-round green aesthetics, the decision to install it should align with one’s personal values and long-term goals.

For those seeking practical and aesthetically pleasing solutions for their outdoor spaces, understanding the details of such services is key to making an informed choice.

This review will delve into various aspects of Imperialgrass.co.uk to help you assess whether their offerings align with your needs and expectations.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Imperialgrass.co.uk Review & First Look

Upon an initial visit to Imperialgrass.co.uk, the website presents itself as a professional and established entity in the artificial grass market.

The layout is clean, making it relatively easy to navigate and find information about their services.

Website Accessibility and User Experience

The site features clear contact information, including a phone number and email, along with operating hours Mon-Sat: 09:00 – 19:00. This indicates a commitment to customer accessibility.

The “Request a free quote” and “Order Your FREE Sample Pack” calls to action are prominent, guiding potential customers toward immediate engagement.

The inclusion of a gallery showcasing “BEFORE AFTER” transformations is a smart move, providing visual proof of their work and helping users visualize the potential outcomes. Darkmatteraudiolabs.com Reviews

Initial Impressions of Service Offering

The core offering is clear: artificial grass supply and installation.

They highlight “Exceptional artificial lawn installation” and boast “Over 1000+ Satisfied Customers,” which, if accurate, points to a strong track record.

The mention of “15 years of industry experience” lends credibility and suggests a deep understanding of the product and its installation.

The emphasis on “Quality materials” designed to last “many years without having to worry about fading, wear and and tear, or other damage” addresses common concerns associated with artificial turf.

Trust Signals and Transparency

Imperialgrass.co.uk provides a company number 10749746 and VAT details, which are positive trust signals for a UK-based business. Hansenracing.se Reviews

They also mention a “warranty,” though specific details would require further inquiry, which is common for service-based businesses where warranty terms often depend on the specific product and installation.

The “What Our Clients Says” section, featuring testimonials, aims to build confidence, though the actual depth and verifiability of these testimonials aren’t immediately apparent.

Imperialgrass.co.uk Pros & Cons

Every service comes with its strengths and areas where customers might seek more information or alternatives.

Let’s break down the potential advantages and disadvantages of choosing Imperialgrass.co.uk based on their website.

Imperialgrass.co.uk Pros

• Extensive Experience: With 15 years of industry experience, Imperialgrass.co.uk positions itself as a seasoned expert. This translates to a deep understanding of artificial grass products, installation techniques, and potential challenges, potentially leading to higher quality and more durable installations.
  • Proven Track Record: The website claims “Over 1000+ Satisfied Customers,” suggesting a significant number of successful projects. While specific case studies or independent reviews would further solidify this, it indicates a high volume of work.
  • Expertise in Installation: They highlight their team’s knowledge in properly preparing the area, installing the grass, and ensuring a natural look and feel. This attention to detail is crucial for long-term satisfaction.
• High-Quality Materials: Imperialgrass.co.uk states they use “high-quality materials that are designed to last.” This is a significant advantage as the durability of artificial grass is paramount.
  • Longevity and Durability: The promise that customers can enjoy their artificial grass for “many years without having to worry about fading, wear and tear, or other damage” implies a focus on premium, resilient products.
  • Variety of Options: They offer a range of artificial grass options, including “different colors, textures, and lengths,” allowing for customization to suit specific aesthetic and functional preferences.
• Customer-Centric Approach: The company emphasizes “excellent customer service,” promising “prompt and professional communication, as well as friendly and helpful assistance throughout the entire installation process.”
  • Free Quote and Samples: The availability of a “free quote” and a “FREE sample pack” on their doorstep reduces the initial barrier to entry and allows customers to evaluate product quality before committing.
  • Transparent Contact Information: Easily accessible phone and email contacts, along with clear operating hours, signal responsiveness and openness.
• Competitive Pricing: The website mentions “competitive pricing for its artificial grass installation services,” aiming to provide “a high-quality installation at a reasonable price.” This suggests they are mindful of market rates and aim to offer value.
  • Value Proposition: For many homeowners, finding a balance between quality and cost is critical, and Imperialgrass.co.uk aims to meet this need.

Imperialgrass.co.uk Cons

• Limited Online Transparency on Pricing: While “competitive pricing” is mentioned, exact pricing structures or detailed price lists are not readily available on the website. This is common for custom installation services but means customers need to actively request a quote.
  • No Immediate Cost Comparison: Without transparent pricing, it’s challenging for potential customers to quickly compare Imperialgrass.co.uk’s offerings against competitors without engaging directly.
• Generic Testimonials: The “What Our Clients Says” section features testimonials, but they lack specific details like full names, locations, or direct links to independent review platforms, which can sometimes diminish their perceived authenticity.
  • Difficulty in Verifying Claims: While the claims of “Over 1000+ Satisfied Customers” and “15 years of experience” are strong, independent verification through third-party review sites beyond what’s presented on their own site is crucial for a complete picture.
• Warranty Details Not Explicit: A “warranty” is mentioned, which is positive, but the specific terms, duration, and what it covers are not detailed on the website. Customers would need to inquire directly.
  • Potential for Misunderstandings: Without clear warranty information upfront, there could be misunderstandings regarding coverage or claim processes.
• Focus on Artificial Grass Only: While specializing can be a strength, for homeowners looking for broader landscaping solutions that might include natural grass, planting, or other garden features, Imperialgrass.co.uk’s sole focus on artificial grass means they would need to engage multiple contractors.
  • No Integrated Landscaping Services: If a project requires more than just artificial turf installation, customers will need to coordinate with other service providers, potentially adding complexity.

Imperialgrass.co.uk Alternatives

When considering artificial grass installation, exploring alternatives is a wise step to ensure you find the best fit for your specific needs, budget, and ethical considerations. Sosdrivertraining.co.uk Reviews

While artificial grass offers convenience, there are also natural, eco-friendly, and more spiritually aligned options for landscaping.

Natural Grass Lawns

For many, a natural grass lawn remains the gold standard, offering numerous environmental benefits and aesthetic appeal that artificial turf cannot fully replicate.

• Benefits:
  • Environmental Impact: Natural grass cools the air, produces oxygen, absorbs carbon dioxide, and filters rainwater, contributing positively to the local ecosystem.
  • Biodiversity: Supports local wildlife, including insects, birds, and beneficial microorganisms, which are crucial for a healthy environment.
  • Sensory Experience: The feel, smell, and sound of natural grass are unique and often preferred for relaxation and outdoor activities.
  • Water Absorption: Helps prevent runoff and replenishes groundwater.
• Considerations:
  • Maintenance: Requires regular mowing, watering, fertilizing, and weeding.
  • Cost: While initial installation can be cheaper than artificial grass, ongoing maintenance costs add up.
  • Pest Control: Susceptible to pests and diseases, requiring proactive management.
• Ethical Aspect: Maintaining a natural lawn, when done responsibly e.g., using organic fertilizers, efficient watering, aligns with responsible stewardship of the earth, an important concept in many faiths. It encourages interaction with nature, which is a source of tranquility and reflection.

Drought-Tolerant Landscaping Xeriscaping

Especially relevant in regions with water scarcity, xeriscaping focuses on reducing or eliminating the need for irrigation.

*   Water Conservation: Significantly reduces water usage, leading to lower water bills and less strain on local water resources.
*   Low Maintenance: Once established, drought-tolerant plants often require minimal watering, pruning, and fertilization.
*   Native Plants: Utilizes native plants that are adapted to the local climate, thriving without extensive intervention.
*   Initial Design: Requires careful planning to select appropriate plants and design the layout.
*   Plant Availability: Might require sourcing specific native or drought-tolerant species.

• Ethical Aspect: This approach embodies a commitment to environmental sustainability and resource conservation, reflecting responsible consumption and respect for the natural world. It encourages a deeper understanding of local ecosystems.

Hardscaping and Permeable Surfaces

For areas where grass isn’t practical or desired, incorporating hardscaping elements with permeable materials can be an excellent alternative.

*   Durability: Materials like permeable pavers, gravel, or decomposed granite are highly durable and long-lasting.
*   Low Maintenance: Requires minimal upkeep compared to lawns.
*   Water Management: Permeable surfaces allow rainwater to infiltrate the ground, reducing stormwater runoff and replenishing groundwater.
*   Design Versatility: Offers extensive design possibilities for patios, walkways, and seating areas.
*   Initial Cost: Can be more expensive to install initially than traditional concrete or asphalt.
*   Installation Expertise: Requires professional installation to ensure proper drainage and stability.

• Ethical Aspect: Permeable surfaces demonstrate a commitment to sustainable infrastructure, managing water resources wisely, and reducing environmental impact, which aligns with responsible resource management.

Groundcover Plants

Instead of traditional lawns, consider using groundcover plants that offer greenery with less intensive maintenance. Lookeronline.com Reviews

*   Low Maintenance: Many groundcovers are slow-growing and require less mowing or watering.
*   Erosion Control: Excellent for stabilizing soil on slopes and preventing erosion.
*   Weed Suppression: Densely growing groundcovers can suppress weed growth.
*   Biodiversity: Can provide habitat and food for pollinators.
*   Foot Traffic: Not all groundcovers can withstand heavy foot traffic.
*   Establishment Time: Some varieties take time to fully establish and spread.

• Ethical Aspect: Using groundcovers promotes ecological diversity and offers a more natural, low-impact landscaping solution, reflecting a preference for natural systems over synthetic ones.

When making a decision, it’s always best to consult with local landscaping professionals who can assess your specific site conditions, climate, and preferences, and then provide tailored recommendations that align with both practical needs and personal values.

How to Get a Quote from Imperialgrass.co.uk

Securing a quote from Imperialgrass.co.uk seems straightforward based on the website’s design and calls to action.

The process is geared towards providing a personalized estimate rather than fixed online pricing, which is typical for installation services.

Steps to Request a Free Quote

1. Locate the “Request a free quote” or “Estimate Quote” sections: These are prominently displayed on the homepage, often near the top or as a distinct section.
2. Fill in your details: The website prompts users to “Fill in your details and get a price now.” This typically involves providing:
   • Your name
   • Contact information phone number, email address
   • Location postcode, address
   • Details about your project e.g., size of the area, type of artificial grass desired, any specific requirements or site complexities. While not explicitly stated on the immediate form, providing as much detail as possible in any available comment sections will help them provide a more accurate estimate.
3. Submit the form: After entering the necessary information, you’ll submit the form.
4. Await contact: Imperialgrass.co.uk will then likely contact you to discuss your project further, gather any additional necessary information, and schedule a site visit if required. This site visit is crucial for accurate measurements and assessment of ground conditions, which directly impact the final cost.
5. Receive your personalized quote: Following the assessment, you will receive a detailed quote outlining the costs for materials, installation, and any other associated services.

Information to Prepare for an Accurate Quote

To ensure you receive the most accurate quote, be prepared to provide the following information:

• Area Dimensions: The approximate square footage or dimensions of the area where you want the artificial grass installed. Even a rough estimate helps for an initial quote.
• Current Ground Condition: Describe the existing surface e.g., natural grass, soil, patio, uneven ground. This affects preparation work.
• Accessibility: Note any challenges in accessing the installation area e.g., narrow gates, steep slopes.
• Desired Grass Type: If you have seen their sample pack or have a preference for a specific pile height, density, or shade of green, mention it.
• Additional Work: Specify if you require any additional groundwork, drainage solutions, or edging.
• Project Timeline: Indicate your desired timeframe for the project to be completed.

By providing comprehensive information upfront, you can help Imperialgrass.co.uk streamline the quoting process and provide an estimate that closely reflects the actual project cost. Photobooths4u.co.uk Reviews

This proactive approach ensures transparency and helps manage expectations from the outset.

Imperialgrass.co.uk Pricing

Understanding the pricing structure for artificial grass installation is crucial, even if exact figures aren’t displayed on the website.

Based on industry standards and the information provided by Imperialgrass.co.uk, several factors contribute to the final cost.

Key Factors Influencing Artificial Grass Pricing

Artificial grass installation costs are not a one-size-fits-all figure. They typically depend on a combination of factors:

1. Area Size: This is the most significant factor. The larger the area measured in square meters or feet, the more materials and labor will be required.
2. Type of Artificial Grass:
   • Pile Height: Grass comes in various pile heights e.g., 20mm to 40mm. Taller pile heights often use more material and can be more expensive.
   • Density/Stitch Rate: Denser grass with a higher stitch rate uses more fibers, offering a fuller, more luxurious look, which typically costs more.
   • Quality of Fibers: Different grass products use various fiber types e.g., polyethylene, polypropylene, nylon, which impact durability, feel, and price. Higher quality, more realistic options tend to be pricier.
   • Backing Material: The quality of the backing material affects drainage and longevity.
3. Ground Preparation: This can be a substantial part of the cost.
   • Existing Surface: Removing old grass, soil, or hardscaping.
   • Levelling and Compaction: Ensuring a perfectly level and stable base is critical for a smooth finish.
   • Drainage: Installing a proper sub-base e.g., crushed aggregate and potentially a weed membrane and sand layer for optimal drainage and longevity.
4. Accessibility of the Site: If the installation area is difficult to access e.g., through a narrow side gate, up several flights of stairs, it can increase labor time and costs for transporting materials.
5. Additional Features/Services:
   • Edging: Installation of edging materials e.g., timber, composite to provide a neat finish.
   • Infill Material: Sand or rubber infill is often used to weigh down the grass, support the blades, and provide cushioning, which is an additional material cost.
   • Waste Removal: Disposal of excavated materials can be an added charge.
6. Location: Labor costs can vary by region within the UK. Companies in metropolitan areas might have higher overheads.

Industry Benchmarks and Value Proposition

While Imperialgrass.co.uk promotes “competitive pricing,” it’s helpful to have a general idea of industry averages in the UK. As of early 2024, artificial grass installation costs in the UK typically range from £50 to £90 per square meter, though this can fluctuate significantly based on the factors listed above. Some premium installations with extensive groundworks or high-end grass products might even exceed £100 per square meter. Lovelle.co.uk Reviews

Imperialgrass.co.uk’s promise of “a high-quality installation at a reasonable price” suggests they aim to fall within or below the competitive range for the quality they provide.

Their 15 years of experience might enable them to operate efficiently, potentially passing on cost savings to the customer.

It’s crucial for prospective customers to obtain a detailed, itemized quote from Imperialgrass.co.uk that clearly breaks down the costs for materials, labor, ground preparation, and any additional services.

This transparency will allow for a fair comparison with other providers and ensure there are no hidden costs.

How to Request a Sample Pack from Imperialgrass.co.uk

Getting a free sample pack from Imperialgrass.co.uk is an excellent way to evaluate the quality and feel of their artificial grass products before making a decision. Nichevitality.com Reviews

This allows for a tangible assessment that website images cannot fully replicate.

Steps to Order Your FREE Sample Pack

1. Locate the Sample Pack Offer: On the Imperialgrass.co.uk homepage, you’ll find a prominent section or call to action, often labeled “Order Your FREE Sample Pack” or similar. It’s usually positioned to catch the eye, sometimes with a visual of different grass textures.
2. Click the Call to Action: Clicking on this button or link will typically lead you to a dedicated form or a section on the contact page.
3. Fill Out the Request Form: The form will likely require some basic information to facilitate the delivery of your samples. This will usually include:
   • Your Full Name
   • Your Full Delivery Address including postcode
   • Your Email Address
   • Your Phone Number optional, but often helpful for delivery or follow-up
   • There might be an option to specify particular types of grass you are interested in, or it might be a pre-selected variety pack.
4. Submit the Form: After ensuring all required fields are accurately filled, submit the form.
5. Confirmation and Delivery: You should receive a confirmation either on-screen or via email that your request has been received. The website states that the sample pack will be “arriving on your doorstep,” indicating direct mail delivery.

What to Expect from Your Sample Pack

A typical artificial grass sample pack from a reputable supplier like Imperialgrass.co.uk might include:

• Multiple Grass Types: Small swatches of different artificial grass products, showcasing various pile heights e.g., 20mm, 30mm, 40mm, densities, and shades of green.
• Information on Each Sample: Labels or accompanying literature detailing the specifications of each grass type, such as:
  • Material composition: e.g., polyethylene, polypropylene
  • Pile height: The length of the grass blades.
  • Dtex Decitex: A measure of the fiber’s thickness and durability.
  • Stitch rate/density: How many blades per square inch/cm.
  • Recommended use: e.g., low traffic, high traffic, pet-friendly.
• Care Instructions: General guidelines for maintaining artificial grass.
• Promotional Material: Brochures or flyers about Imperialgrass.co.uk’s services.

Why Sample Packs Are Essential

• Tactile Experience: You can physically touch and feel the texture, softness, and resilience of the grass, which is critical for assessing comfort and realism.
• Visual Assessment: Observe the true color and how it looks under different lighting conditions in your own environment.
• Quality Check: Evaluate the backing material, how well the blades are attached, and the overall construction quality.
• Comparison: If you are considering multiple suppliers, sample packs allow for direct, side-by-side comparison of product quality.

Ordering a sample pack is a no-obligation way to get a real feel for the products before inviting them for a quote or committing to an installation.

It’s a key step in making an informed decision for your outdoor space.

Imperialgrass.co.uk vs. Competitors

When evaluating Imperialgrass.co.uk, it’s beneficial to consider how they stack up against other artificial grass installers and suppliers in the UK market. Espressorescue.co.uk Reviews

The industry is competitive, with numerous players offering similar services.

Key Differentiators of Imperialgrass.co.uk

Based on their website, Imperialgrass.co.uk aims to distinguish itself through:

• Long-Standing Experience 15 Years: This is a significant competitive advantage. Many newer companies might not have such an extensive track record. Experience often translates to smoother installations, better problem-solving, and reliable service.
  • Benefit: Implies deep product knowledge, refined installation techniques, and a proven ability to handle diverse project complexities. This reduces perceived risk for the customer.
• Focus on Quality Materials: Their emphasis on using “high-quality materials that are designed to last” positions them as a provider of durable, long-term solutions, potentially contrasting with budget providers who might use lower-grade turf.
  • Benefit: Customers are assured of a product that won’t fade or wear out quickly, offering better value over time despite potentially higher upfront costs.
• Customer Service Commitment: Their stated commitment to “excellent customer service,” prompt communication, and helpful assistance is a strong selling point in a service industry where client satisfaction is paramount.
  • Benefit: A positive customer journey from initial inquiry to post-installation support can be a significant differentiator, leading to better reviews and referrals.
• Free Sample Pack and Quote: Offering these no-obligation services demonstrates confidence in their product and willingness to engage with potential customers transparently before commitment.
  • Benefit: Lowers the barrier to entry for customers to explore their options and physically assess product quality.

Common Competitive Landscape Factors

Competitors in the artificial grass market typically vary in several key areas:

• Pricing Models: Some competitors might offer very low initial prices but use lower-grade grass or charge extra for extensive groundwork. Others might target the premium market with bespoke designs and high-end turf.
• Product Range: While Imperialgrass.co.uk offers “different colors, textures, and lengths,” some larger suppliers might boast an even wider range of specialized turfs e.g., putting green specific, highly realistic blends.
• Geographic Coverage: Many artificial grass installers operate regionally, while others might have a broader national footprint. Imperialgrass.co.uk’s contact information suggests a London-centric operation 0208 prefix but their ability to serve wider UK areas isn’t explicitly detailed.
• Accreditations and Certifications: Reputable installers might hold certifications from industry bodies or specific product manufacturers, which can add an extra layer of trust. While Imperialgrass.co.uk provides company and VAT numbers, specific industry accreditations aren’t highlighted on the homepage.
• Reviews and Reputation: The strength of online reviews on independent platforms Google Reviews, Trustpilot, Checkatrade is a major factor. While Imperialgrass.co.uk mentions “Over 1000+ Satisfied Customers” on its site, cross-referencing with external feedback is always advisable when comparing.

Making an Informed Comparison

When comparing Imperialgrass.co.uk with alternatives, prospective customers should:

1. Get Multiple Quotes: Obtain detailed, itemized quotes from 2-3 different reputable companies, including Imperialgrass.co.uk. Compare not just the bottom line but also what’s included grass type, groundwork, warranty, waste removal.
2. Order Samples: Request sample packs from all contenders to compare the physical quality, feel, and realism of the grass products.
3. Check Independent Reviews: Look for reviews on platforms like Google, Trustpilot, or local directories. Pay attention to feedback on customer service, installation quality, and post-installation support.
4. Inquire About Warranties: Understand the specific terms, duration, and coverage of the warranty offered by each company. A comprehensive warranty on both the product and installation is crucial.
5. Assess Communication: Evaluate the responsiveness and professionalism of each company during the inquiry and quoting process. This often reflects their overall customer service.

By taking these steps, you can make a well-informed decision that balances Imperialgrass.co.uk’s strengths, such as their experience and commitment to quality, against the offerings of other providers in the market. Rag-bone.com Reviews

Imperialgrass.co.uk Installation Procedure

Understanding the installation procedure is key to appreciating the value offered by Imperialgrass.co.uk and to managing expectations for your artificial lawn project.

The company explicitly mentions “Our team knows how to properly prepare the area, install the artificial grass, and ensure that it looks and feels natural,” indicating a professional approach.

Typical Artificial Grass Installation Steps

While Imperialgrass.co.uk provides a general overview, a standard professional artificial grass installation process typically involves several critical stages:

1. Site Survey and Planning:
   • Assessment: A professional will visit your site to assess the existing ground conditions, take precise measurements, and discuss your specific requirements.
   • Drainage Check: Evaluate natural drainage patterns and propose solutions if necessary to prevent water pooling.
   • Quote Finalization: Based on the survey, a detailed and accurate quote is provided, covering all materials and labor.
2. Existing Surface Removal:
   • Clearance: Any existing natural grass, paving, or debris is removed from the area. This usually involves digging down to a certain depth typically 50-100mm, or 2-4 inches to create space for the new sub-base.
   • Waste Disposal: The excavated material is removed from the site, which is often included in the overall cost but should be confirmed.
3. Ground Preparation & Edging:
   • Weed Membrane Installation: A heavy-duty geotextile weed membrane is laid down to prevent weeds from growing through the artificial grass.
   • Edging Installation: If desired, a secure border e.g., timber, composite, or concrete haunching is installed around the perimeter of the area. This creates a neat finish and helps contain the sub-base materials.
   • Sub-Base Application: A layer of compacted crushed aggregate e.g., Type 1 MOT or granite dust is laid. This forms the primary drainage layer and provides a stable, firm foundation. This layer is critical for longevity and preventing undulations.
   • Levelling and Compaction: The sub-base is meticulously levelled and compacted using a vibrating plate compactor to ensure a perfectly flat, hard, and stable surface. Proper compaction prevents sinking or unevenness over time.
4. Shock Pad/Underlay Optional but Recommended for Play Areas:
   • Safety and Softness: For areas used by children or where extra cushioning is desired, a shock-absorbent underlay usually foam or rubber crumb can be installed over the sub-base.
5. Laying the Artificial Grass:
   • Unrolling: The rolls of artificial grass are carefully unrolled onto the prepared sub-base. It’s crucial to ensure all rolls face the same direction to avoid variations in color and pile appearance.
   • Trimming and Shaping: The grass is expertly trimmed to fit the exact contours of the area.
   • Seaming: If multiple rolls are used, the edges are precisely joined using specialist adhesive and seaming tape. This requires skill to make the joins invisible.
6. Infill Application Sand/Rubber Crumb:
   • Brushing In: A layer of kiln-dried sand or rubber crumb infill is evenly spread over the grass and brushed into the pile.
   • Benefits of Infill: The infill helps weigh down the grass, keeps the blades standing upright, provides cushioning, and can help regulate temperature.
7. Final Dressing and Brushing:
   • Final Grooming: The artificial grass is given a final brush using a power brush or stiff broom to lift the pile and give it a natural, freshly laid appearance.
   • Site Cleanup: The installation team cleans up the site, removing any debris or waste.

Imperialgrass.co.uk’s Expertise in Installation

Imperialgrass.co.uk’s claim that their “team knows how to properly prepare the area, install the artificial grass, and ensure that it looks and feels natural” suggests they follow these professional steps.

Their 15 years of experience would imply they have refined these processes to maximize efficiency and achieve a high-quality finish, minimizing common installation issues like visible seams, poor drainage, or uneven surfaces. Therapytribe.com Reviews

A professional installation is paramount for the longevity and aesthetic appeal of artificial grass, reinforcing the value of choosing an experienced installer.

Imperialgrass.co.uk Warranty and Aftercare

Understanding the warranty and recommended aftercare for artificial grass is crucial for ensuring its longevity and maintaining its aesthetic appeal.

While Imperialgrass.co.uk mentions a “warranty” on its homepage, getting the precise details is important.

Warranty Details General Expectations

Reputable artificial grass suppliers and installers typically offer warranties that cover different aspects of the product and installation:

1. Product Warranty:
   • Coverage: This warranty is usually provided by the manufacturer of the artificial grass itself. It typically covers manufacturing defects, significant UV degradation fading, and excessive fiber loss.
   • Duration: Product warranties often range from 8 to 15 years, depending on the quality of the grass and the manufacturer. High-end products might have longer warranties.
   • Exclusions: Common exclusions include damage from improper installation hence the importance of professional installation, heavy impact, chemical exposure, or improper maintenance.
2. Installation Warranty:
   • Coverage: This warranty is provided by the installer Imperialgrass.co.uk in this case and covers defects related to the installation process, such as faulty seaming, improper base preparation leading to undulations, or drainage issues caused by the installation.
   • Duration: Installation warranties are typically shorter than product warranties, often ranging from 1 to 5 years.
   • Importance: A good installation warranty ensures that if issues arise due to their workmanship, the installer will rectify them at no extra cost.

Recommendation: When engaging with Imperialgrass.co.uk, it is highly recommended to request a copy of their full warranty terms in writing before committing to any service. This document should clearly outline: Buttercupfarm.co.uk Reviews

• What is covered product, installation, specific components.
• The duration of each coverage type.
• The conditions under which the warranty is valid.
• The process for making a warranty claim.
• Any exclusions or limitations.

Recommended Artificial Grass Aftercare

While artificial grass is low maintenance, it’s not entirely maintenance-free.

Regular, simple aftercare will preserve its appearance and extend its lifespan.

1. Regular Brushing:
   • Purpose: To keep the pile upright and prevent it from looking flattened, especially in high-traffic areas.
   • Method: Use a stiff broom or a power brush specific for artificial grass to brush against the natural grain of the fibers.
   • Frequency: Monthly or as needed, particularly after heavy use.
2. Debris Removal:
   • Purpose: To prevent organic matter leaves, twigs, pet waste from accumulating, which can lead to moss growth or odors.
   • Method: Use a rake plastic or bamboo, avoid metal, leaf blower, or garden vacuum. For pet waste, remove solids promptly and rinse the area.
   • Frequency: Weekly or as needed.
3. Cleaning Stains and Spills:
   • Purpose: To prevent stains and maintain hygiene.
   • Method: For most spills, warm water and a mild detergent like dish soap are sufficient. Rinse thoroughly. For tougher stains, specific artificial grass cleaners are available.
   • Frequency: Immediately after spills.
4. Weed Control:
   • Purpose: Despite the weed membrane, occasional weeds can sprout, especially around the edges or if seeds land on the infill.
   • Method: Hand-pull any visible weeds or use a weed killer ensure it’s safe for artificial turf, usually water-based.
   • Frequency: Periodically check for weeds.
5. Infill Replenishment if applicable:
   • Purpose: Over time, infill material sand or rubber crumb can settle or be displaced.
   • Method: If your grass uses infill, check its level periodically. If it appears low, you may need to top it up.
   • Frequency: Every few years, depending on usage.
6. Professional Deep Cleaning Optional:
   • Purpose: For a thorough clean, especially after years of use or heavy contamination.
   • Method: Some companies offer professional deep cleaning services that use specialized equipment.
   • Frequency: Every 2-3 years, or as desired.

By understanding the warranty and diligently following simple aftercare routines, homeowners can ensure their investment in artificial grass from Imperialgrass.co.uk remains vibrant and functional for many years.

Frequently Asked Questions

What does Imperialgrass.co.uk specialize in?

Imperialgrass.co.uk specializes in the supply and professional installation of artificial grass for both residential and commercial properties across the UK.

How much experience does Imperialgrass.co.uk have in the industry?

Imperialgrass.co.uk states they have over 15 years of industry experience in artificial grass installation and supply. Pandora-ai.io Reviews

Is Imperialgrass.co.uk a legitimate company?

Yes, based on the information provided on their website, Imperialgrass.co.uk operates with a company number 10749746 and VAT details, indicating it is a legitimate registered UK business.

How can I get a quote for artificial grass from Imperialgrass.co.uk?

You can request a free quote by filling out the “Request a free quote” form on their website, providing your details and project information.

Does Imperialgrass.co.uk offer free samples of their artificial grass?

Yes, Imperialgrass.co.uk offers a “FREE sample pack” that can be ordered directly from their website and delivered to your doorstep.

What kind of artificial grass products does Imperialgrass.co.uk offer?

Imperialgrass.co.uk offers a range of artificial grass options, including different colors, textures, and lengths, to suit various aesthetic and functional preferences.

What are the benefits of choosing Imperialgrass.co.uk for artificial grass?

Key benefits include their 15 years of experience, use of high-quality materials, competitive pricing, commitment to excellent customer service, and flexible design options. 1home.io Reviews

Does Imperialgrass.co.uk provide a warranty for their installations?

Yes, Imperialgrass.co.uk mentions a “warranty” on their website, but specific details regarding coverage and duration should be requested directly from them.

How long does an artificial grass installation typically take?

The duration of an artificial grass installation varies based on the size and complexity of the project, but Imperialgrass.co.uk’s experienced team aims for efficient and professional completion.

What kind of ground preparation is involved in Imperialgrass.co.uk’s installation?

Professional installation by Imperialgrass.co.uk includes proper area preparation, which typically involves removing existing surfaces, laying a weed membrane, installing a compacted sub-base, and potentially edging.

Are Imperialgrass.co.uk’s prices competitive?

Yes, Imperialgrass.co.uk states they offer “competitive pricing for its artificial grass installation services,” aiming to provide high-quality installation at a reasonable price.

Can Imperialgrass.co.uk install artificial grass for commercial properties?

Yes, Imperialgrass.co.uk handles both small residential lawns and large commercial installations, as indicated on their website. Gh1.co.uk Reviews

What is the typical lifespan of artificial grass installed by Imperialgrass.co.uk?

Imperialgrass.co.uk uses high-quality materials designed to last “many years without having to worry about fading, wear and tear, or other damage,” suggesting a long lifespan typically ranging from 8-15 years, depending on usage and maintenance.

What are the typical operating hours for Imperialgrass.co.uk?

Imperialgrass.co.uk’s operating hours are Monday to Saturday, from 09:00 to 19:00.

How do I contact Imperialgrass.co.uk for inquiries?

You can contact Imperialgrass.co.uk via phone at 02084329969 or by email at [email protected].

Does Imperialgrass.co.uk offer any maintenance services for artificial grass?

The website primarily focuses on installation and supply.

While artificial grass is low maintenance, specific aftercare services are not explicitly advertised, but they can advise on general upkeep. Getdimension.com Reviews

What makes Imperialgrass.co.uk’s artificial grass look natural?

Imperialgrass.co.uk’s expertise lies in properly preparing the area and installing the artificial grass to ensure it looks and feels natural, including proper pile direction and infill.

Does Imperialgrass.co.uk have an image gallery of their past work?

Yes, Imperialgrass.co.uk has a “VIEW OUR GALLERY” section on their website showcasing “BEFORE AFTER” images of their artificial grass installations.

Can Imperialgrass.co.uk help with specific design needs for my artificial lawn?

Yes, Imperialgrass.co.uk offers “Flexible Design Options” and customization, allowing customers to choose artificial grass that suits their specific needs and preferences.

How do I provide feedback or reviews for Imperialgrass.co.uk?

While their website features client testimonials, for official feedback, you would typically contact them directly or look for independent review platforms where they might be listed.