Infraredsauna.com Reviews

Based on looking at the website, Infraredsauna.com appears to be a dedicated platform for Clearlight® Infrared Saunas, offering a range of models designed for personal and business use.

The site emphasizes the health benefits of infrared sauna therapy, highlighting features like low EMF/ELF technology and full-spectrum infrared heaters.

It’s positioned as a reputable source for those looking to invest in a home wellness solution, backed by doctor endorsements and customer testimonials.

Infraredsauna.com serves as the online storefront and information hub for Clearlight® Saunas, a brand that prides itself on doctor-designed, low electromagnetic field EMF and extremely low frequency ELF infrared saunas.

The site meticulously details various sauna models, from compact one-person units to larger options suitable for multiple users or commercial settings, including indoor and outdoor designs.

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Beyond product listings, the website delves deeply into the purported benefits of infrared therapy, such as detoxification, improved circulation, skin health, and stress reduction.

They also highlight their “True Wave™ Infrared Heater Technology” and a commitment to sustainable craftsmanship, aiming to instill confidence in potential buyers.

For anyone considering an infrared sauna, this site provides a comprehensive overview of Clearlight’s offerings, their technological advantages, and the science they claim supports their use.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Infraredsauna.com Review & First Look

Upon first glance, Infraredsauna.com presents a clean, professional, and user-friendly interface.

The navigation is intuitive, allowing visitors to easily explore different sauna models, understand the technology behind them, and delve into the claimed health benefits.

The site prominently features calls to action for sales and pricing information, indicating a direct sales model.

Initial Impressions of the Website Design

The website uses a calming color palette, predominantly whites, grays, and natural wood tones, which aligns with the wellness theme.

High-quality images of the saunas are showcased, giving a clear visual representation of the products. My.govworks.com Reviews

• Ease of Navigation: A clear menu bar at the top categorizes products and information, making it simple to find specific sauna models or learn about infrared technology.
• Visual Appeal: The use of large, professional photographs of the saunas in various home settings enhances the user experience and helps potential buyers visualize the product in their own space.
• Information Accessibility: Key information, such as health benefits, technology specifics, and warranty details, is readily accessible through dedicated sections.

Understanding the Product Range

Infraredsauna.com offers a diverse range of Clearlight® Infrared Saunas, catering to different needs and spaces.

They categorize their saunas into several lines, each with distinct features.

• Sanctuary Full Spectrum Saunas: These models offer a blend of near, mid, and far infrared wavelengths, designed for a comprehensive therapeutic experience. They range from 1-person to 5-person capacities, including a corner unit.
• Premier Far Infrared Saunas: These focus primarily on far infrared technology, known for its deep penetrating heat, suitable for detoxification and relaxation. Available in 1, 2, and 3-person sizes.
• Outdoor Saunas: Specifically designed for exterior placement, these models are built to withstand outdoor elements while providing the same infrared benefits. Options include 2-person and 5-person capacities.
• Specialty Products: Beyond full saunas, they also offer the “The Curve Sauna Dome,” “Infrared PEMF Mat,” and “Red Light Therapy” units, indicating a broader approach to home wellness solutions.

Transparency in Information

The website provides extensive details about its products and the science behind infrared therapy.

They offer sections on “What Is An Infrared Sauna?”, “Why Infrared Saunas?”, and “Why Are Low EMF And Low ELF Infrared Saunas Important?”, demonstrating an effort to educate consumers.

• Detailed Specifications: Each product page typically includes dimensions, heater type, wood type, and electrical requirements, crucial information for buyers.
• Health Claims and Studies: The “Health Benefits” section lists various potential advantages, referencing “Infrared Sauna Studies & Articles” and “Clinical Testing,” aiming to support their claims with evidence.
• Pricing Policy: Notably, direct pricing is not listed on product pages, instead requiring a call or form submission, which is a common sales strategy but can be a point of friction for some users seeking immediate information.

Infraredsauna.com Offerings and Technology

Infraredsauna.com, representing Clearlight® Saunas, prides itself on a specific set of offerings and technological advancements that set their products apart. Antsylabs.com Reviews

Their focus is on delivering a high-quality, safe, and effective infrared sauna experience.

Clearlight® Sauna Models and Features

The core of Infraredsauna.com’s offerings are their Clearlight® Infrared Saunas, which come in various configurations to suit different user needs and preferences.

• Sanctuary Full Spectrum Saunas:
  • Full Spectrum Heaters: These saunas utilize True Wave™ full spectrum heaters, which emit near, mid, and far infrared wavelengths. This comprehensive approach is designed to target different physiological processes.
  • Low EMF/ELF Technology: A significant emphasis is placed on their proprietary True Wave™ heating technology, engineered to produce extremely low levels of electromagnetic fields EMF and extremely low frequencies ELF, addressing a common concern among health-conscious consumers.
  • Craftsmanship: The saunas are built with eco-certified wood, often mentioning sustainable sourcing, and feature sturdy construction.
  • Sizes: Available in multiple sizes, from single-person Sanctuary 1 to larger family or commercial units Sanctuary 5, and even a corner model Sanctuary C for space efficiency.
• Premier Far Infrared Saunas:
  • Targeted Far Infrared: These models primarily focus on far infrared, known for its ability to penetrate deeper into the body, promoting detoxification and relaxation.
  • Ceramic and Carbon Heaters: Premier models combine ceramic and carbon heaters for a balanced output of far infrared.
  • Simpler Design: Generally offer a more straightforward design compared to the full spectrum series, focusing on core far infrared benefits.
• Outdoor Saunas:
  • Weather-Resistant Construction: Specifically designed with exterior-grade materials and construction to withstand various weather conditions, making them suitable for outdoor installation.
  • Full Spectrum Options: Available in full spectrum variants, extending the comprehensive infrared therapy experience to an outdoor setting.

The True Wave™ Infrared Heater Technology

This proprietary technology is central to Clearlight® Saunas’ value proposition.

They claim it’s a significant differentiator in the market.

• Combination of Materials: True Wave™ heaters are said to combine the high infrared output of ceramic with the wide infrared distribution of carbon. This hybrid approach aims for both intensity and coverage.
• Low EMF/ELF Emission: This is a cornerstone of their marketing. Clearlight® asserts that their heaters produce EMF levels that are “virtually zero” when measured at the seating area, significantly lower than traditional saunas or even many household appliances. They claim typical readings are less than 0.5 milligauss mG, far below the recommended safety thresholds.
• Consistent Heat Output: The design is intended to ensure even and consistent infrared heat distribution throughout the sauna cabin, preventing hot and cold spots.

Wellness Upgrades and Accessories

Beyond the saunas themselves, Infraredsauna.com offers several optional upgrades and accessories to enhance the wellness experience. Thecorporategovernanceinstitute.com Reviews

• Red Light Therapy: Often integrated or offered as an add-on, red light therapy is claimed to support skin health, collagen production, and cellular regeneration.
• Halotherapy Salt Therapy: Portable salt generators are available to introduce micronized salt particles into the sauna environment, which is often promoted for respiratory and skin benefits.
• Aromatherapy Diffuser: Allows users to incorporate essential oils for an added sensory and therapeutic dimension.
• Infrared PEMF Mat: Combines infrared heat with Pulsed Electromagnetic Field PEMF therapy, which is often marketed for pain relief and cellular regeneration.
• Vibrational Resonance Therapy: Designed to integrate sound and vibration into the sauna experience for deeper relaxation.

Infraredsauna.com Advantages & Considerations

When evaluating Infraredsauna.com, it’s important to look at both the strong points and areas where potential buyers might want to consider further.

As with any significant purchase, understanding the full picture is key.

Key Advantages Highlighted by Infraredsauna.com

Infraredsauna.com emphasizes several core benefits that aim to distinguish Clearlight® Saunas in the market.

These often resonate with health-conscious consumers seeking quality and reliability.

• Low EMF/ELF Technology: This is perhaps the most significant selling point. Clearlight® Saunas assert their True Wave™ heaters produce extremely low electromagnetic field EMF and extremely low frequency ELF levels. For many users, minimizing exposure to these fields is a crucial health consideration, and Clearlight’s claims of “virtually zero EMF” often cited as below 0.5mG at point of contact are a strong differentiator. This focus caters directly to a niche but growing market concerned about electromagnetic radiation.
• Doctor Designed and Endorsed: The website prominently features Dr. Raleigh Duncan, the founder, as a chiropractor who designed the saunas. They also include endorsements from figures like Deepak Chopra and associations with entities like the San Francisco 49ers’ training facility. This level of endorsement aims to build trust and credibility, suggesting a product developed with health and therapeutic outcomes in mind.
• Limited Lifetime Sauna Warranty: This is a substantial advantage, offering long-term peace of mind to buyers. A lifetime warranty on the heaters and major components indicates confidence in the product’s durability and craftsmanship. For a high-ticket item, this reduces the perceived risk significantly.
• Quality Craftsmanship and Materials: Clearlight® emphasizes the use of eco-certified woods like Basswood, Western Red Cedar, or Canadian Hemlock, and meticulous construction. This focus on premium, sustainable materials contributes to both the aesthetic appeal and the longevity of the saunas.
• Full Spectrum Options: The availability of “Full Spectrum” saunas near, mid, and far infrared caters to users seeking a more comprehensive infrared therapy experience, which is often promoted for a wider range of benefits compared to far infrared alone.
• Comprehensive Information & Support: The website provides extensive educational content on infrared therapy, health benefits, and a detailed buying guide. Their customer service is also frequently mentioned in testimonials as being responsive and helpful during the ordering and setup process.

Considerations for Potential Buyers

While Infraredsauna.com presents a compelling case, there are aspects that potential buyers should consider as part of their decision-making process. Bigo.tv Reviews

• Pricing Transparency: A significant point of consideration is the lack of immediate, upfront pricing on the website’s product pages. Users are required to call or fill out a form to get pricing details. While this can be a sales strategy to engage customers directly, it can be inconvenient for those who prefer to browse and compare prices discreetly before committing to a conversation. It also means you need to invest time to get a quote.
• High Investment Cost: Clearlight® Saunas are positioned as premium products, and as such, they represent a significant financial investment. While the website doesn’t list prices, industry comparisons suggest these saunas can range from $4,000 to over $10,000, depending on the model and features. This is a substantial sum, and buyers should ensure it fits their budget and perceived value.
• Assembly Required: While the website states “Easy Sauna Assembly,” prospective buyers should be prepared for a degree of self-assembly upon delivery. While not excessively complex, it requires time and potentially some basic tools, and may not be suitable for everyone without assistance.
• Space Requirements: Saunas, even the smaller 1-person models, require dedicated space. Buyers need to accurately measure their intended installation area, considering not just the footprint but also ceiling height and clearance for assembly and door swing.
• Electrical Requirements: Larger sauna models may require dedicated electrical circuits e.g., 240V, which could necessitate an electrician’s visit for installation, adding to the overall cost and complexity. The website provides this information, but it’s an important planning consideration.
• Shipping and Return Policy: While the website mentions a shipping and return policy, thoroughly understanding the specifics, especially for such a large and heavy item, is crucial. Return shipping costs for saunas can be considerable.

Infraredsauna.com Alternatives

For those exploring infrared saunas, it’s wise to consider alternatives to Infraredsauna.com Clearlight Saunas to ensure you’re making the best decision for your specific needs and budget.

The market for infrared saunas has grown, offering various brands with distinct features, price points, and technologies.

Other Reputable Infrared Sauna Brands

Several brands have established themselves in the infrared sauna market, each with its own strengths and offerings.

• Sunlighten Saunas:
  • Key Features: Sunlighten is another prominent brand known for its advanced technology, particularly their patented Solocarbon® heaters, which claim to be the most effective far infrared heaters available. They also offer full spectrum options and boast low EMF technology.
  • Product Range: Similar to Clearlight, Sunlighten offers a range of sizes, including home models and larger commercial units. They also provide portable options like their mPulse Believe sauna and various accessories.
  • Price Point: Generally comparable to Clearlight, positioning themselves as a premium option in the market.
  • Noteworthy: Sunlighten often emphasizes clinical research and studies to support their product claims, appealing to those seeking evidence-based wellness solutions.
• Jacuzzi® Infrared Saunas formerly Therasage Saunas:
  • Key Features: Leveraging the well-known Jacuzzi brand name, these infrared saunas often focus on combining relaxation with therapeutic benefits. They typically feature low EMF carbon heaters and ergonomic designs.
  • Product Range: Offer a variety of indoor sauna models, emphasizing ease of assembly and high-quality construction.
  • Price Point: Can be slightly more accessible than some premium brands while still maintaining a strong reputation for quality.
  • Noteworthy: Their association with the Jacuzzi brand lends a sense of established trust and quality in the wellness product space.
• Dynamic Saunas Golden Designs:
  • Key Features: Dynamic Saunas are often positioned as a more budget-friendly option while still offering essential infrared sauna benefits. They typically use carbon heating panels and often feature Canadian Hemlock wood construction.
  • Product Range: A wide array of compact and mid-sized saunas, often found on major online retailers, making them highly accessible.
  • Price Point: Significantly more affordable than premium brands, with many models in the $1,500 – $3,000 range.
  • Noteworthy: A good choice for first-time sauna buyers or those with stricter budget constraints who still want to experience infrared therapy. While they may not boast the “virtually zero EMF” claims of Clearlight, they generally meet acceptable low EMF standards.
• Almost Heaven Saunas:
  • Key Features: While primarily known for traditional steam saunas, Almost Heaven also offers some infrared models. Their strength lies in the use of high-quality, sustainably sourced lumber and traditional craftsmanship.
  • Product Range: A mix of barrel saunas and indoor infrared cabin saunas.
  • Price Point: Varies widely depending on the type and size, but often offers competitive pricing for their quality.
  • Noteworthy: If you’re considering both traditional and infrared options, Almost Heaven provides a strong contender, particularly if you appreciate robust, classic sauna construction.

Factors to Consider When Comparing

When looking at alternatives, keep these critical factors in mind to make an informed decision.

• EMF/ELF Levels: This is paramount for many. While Clearlight emphasizes “virtually zero EMF,” compare the actual test results and certifications of other brands. Some brands might have “low EMF” but not as low as Clearlight’s claims. Look for third-party testing data.
• Heater Type and Wavelengths:
  • Far Infrared: Most common, good for detoxification and deep heat.
  • Full Spectrum Near, Mid, Far: Offers a broader range of therapeutic wavelengths, often found in higher-end models like Clearlight’s Sanctuary series. Understand what your primary health goals are to decide if full spectrum is necessary for you.
  • Heater Material: Carbon heaters provide broad, even heat. Ceramic heaters offer higher intensity in smaller areas. Hybrid systems combine both.
• Wood Type and Construction: Look for sustainably sourced, non-toxic woods like Basswood, Hemlock, or Cedar. Cedar offers a pleasant aroma but can be an allergen for some. Ensure the construction is robust and assembly is manageable.
• Warranty and Customer Service: A strong warranty like Clearlight’s lifetime warranty is a big plus. Research customer service reviews for responsiveness and problem resolution, as this can be crucial for a large purchase.
• Assembly Process: Some saunas are designed for easy DIY assembly, while others might require more effort or professional help. Check reviews or instructions for insights.
• Certifications: Look for certifications like ETL or CE, which indicate the product meets certain safety standards.
• Price vs. Features: Balance your budget with the features you need. Are you looking for the absolute lowest EMF, or are you willing to compromise slightly for a more affordable option?

By thoroughly researching these alternatives and comparing them against Clearlight Saunas on the points above, you can confidently choose an infrared sauna that aligns with your wellness goals and financial comfort. Canadacis.org Reviews

How to Get Pricing Information from Infraredsauna.com

One of the distinctive aspects of Infraredsauna.com is their approach to pricing.

Unlike many e-commerce sites where prices are listed directly alongside products, Clearlight Saunas requires potential customers to take an extra step to obtain pricing details.

This strategy is designed to engage customers directly, allowing sales representatives to provide personalized information, answer questions, and potentially discuss specific deals or financing options.

Methods to Obtain Pricing

Infraredsauna.com offers two primary ways to get the most up-to-date pricing for their Clearlight® Infrared Saunas:

1. Calling Directly: Holdencopley.co.uk Reviews

   • Phone Number: The website prominently displays their toll-free number: 1.800.798.1779.
   • Process: By calling this number, you connect directly with a Clearlight® sales representative. This allows for a real-time conversation where you can ask specific questions about different models, features, and current promotions.
   • Benefits: This is often the quickest way to get immediate pricing. You can also discuss financing options, shipping details, and warranty information in depth. It allows for a more personalized consultation, which can be beneficial for such a significant purchase.
   • Operating Hours: It’s advisable to check their customer service hours though not explicitly listed on the main page, usually standard business hours apply to ensure someone is available to assist you.

2. Filling Out an Online Form:

   • Location: Towards the bottom of many pages, particularly the “Shop All Infrared Saunas” page and the main homepage, there’s a clear call to action: “Please fill out this form to get details and pricing on a new Clearlight® infrared sauna.”
   • Information Required: The form typically asks for basic contact information such as your name, email address, phone number, and potentially your location or specific interests.
   • Process: After submitting the form, a Clearlight® representative will typically reach out to you via email or phone to provide the requested pricing information and answer any follow-up questions.
   • Benefits: This method is convenient if you prefer to receive information without an immediate phone call. It also allows you to submit your request at any time, day or night.
   • Response Time: While response times can vary, you can generally expect to hear back within a business day or two.

Why the Indirect Pricing Approach?

This pricing strategy, while sometimes inconvenient for quick comparisons, serves several purposes from the company’s perspective:

• Personalized Sales Experience: Infrared saunas are a significant investment, and the company likely believes that a direct conversation allows them to better understand customer needs, recommend the most suitable model, and address any concerns. This personalized approach can lead to higher customer satisfaction.
• Dynamic Pricing and Promotions: Pricing for high-value items can fluctuate due to promotions like Memorial Day sales, as seen on their homepage, new models, or regional variations. Requiring direct contact allows them to provide the most current pricing and apply any relevant discounts. For example, the homepage explicitly mentions “Save Up to $700 On Your Clearlight Infrared Sauna” during a Memorial Day Sale.
• Pre-Qualifying Leads: It helps the sales team identify serious buyers who are willing to take the extra step, making their sales efforts more efficient.
• Addressing Complexities: Saunas often have specific electrical requirements, installation considerations, and shipping logistics. A direct conversation ensures these details are communicated clearly, preventing misunderstandings.

While the lack of upfront pricing might be a minor hurdle for some, it’s a deliberate strategy by Infraredsauna.com to foster direct engagement and provide a more tailored purchasing experience for their high-value wellness products.

Infraredsauna.com Pricing

While Infraredsauna.com does not publicly list specific prices on its website, a detailed understanding of their pricing strategy and typical cost ranges can be gleaned from industry knowledge, customer discussions, and the types of products they offer.

Clearlight® Saunas are positioned as premium products, reflecting their focus on low EMF/ELF technology, quality materials, and a lifetime warranty. Merityre.co.uk Reviews

General Pricing Structure

The cost of a Clearlight® Infrared Sauna from Infraredsauna.com varies significantly based on several factors:

• Sauna Series:
  • Premier Far Infrared Saunas: These are generally the more entry-level options within the Clearlight line. They focus on far infrared technology and typically have a simpler design. Prices for these models might start in the $4,000 to $6,000 range for smaller, 1-person units.
  • Sanctuary Full Spectrum Saunas: These are the flagship models, offering full spectrum near, mid, and far infrared heating. They are more technologically advanced and built with premium features, thus carrying a higher price tag. Expect these to range from $6,000 to $10,000+, depending on size and features.
  • Outdoor Saunas: Due to their robust, weather-resistant construction, outdoor models are typically at the higher end of the price spectrum, potentially starting around $8,000 and going upwards of $12,000 or more.
• Sauna Size and Capacity: Larger saunas designed for more people e.g., 3-person, 4-person corner, 5-person naturally command higher prices than smaller, 1-person or 2-person units.
• Wood Type: While the website doesn’t explicitly state different price points for wood types like Basswood, Cedar, Hemlock, certain woods, like Western Red Cedar, are often considered premium and might influence the overall cost.
• Included Features: Standard features like low EMF/ELF True Wave™ heaters are core.
• Optional Upgrades: Any add-ons like Red Light Therapy, Halotherapy units, Infrared PEMF Mats, or Vibrational Resonance Therapy will add to the total cost. These upgrades can range from a few hundred to a couple of thousand dollars each.

Factors Influencing the Final Price

When you contact Infraredsauna.com for pricing, several other elements will contribute to your final quote:

• Sales and Promotions: The website frequently advertises sales e.g., “Memorial Day Sale: Save Up to $700”. These promotions can significantly impact the final price, which is why direct contact is encouraged to get the most current deal.
• Shipping Costs: Saunas are large, heavy items, and shipping costs can be substantial. These will be factored into your quote. Freight shipping charges can range from a few hundred to over a thousand dollars depending on location and delivery complexity.
• Financing Options: Clearlight® offers financing through partners like Wells Fargo. While not a direct price reduction, this can make the purchase more manageable by spreading the cost over time. However, it’s crucial to understand the interest rates and terms of any financing agreement. Note: As per instructions, avoid promoting Riba/interest-based financing. Encourage saving up for the purchase or exploring ethical, interest-free financing if available through community resources, though not explicitly offered by the vendor.
• Discounts: They explicitly mention “Military, First Responder, Teacher Discounts,” which could offer a percentage off the total price.

Example Cost Estimates Illustrative

Based on market analysis and general pricing trends for premium infrared saunas, here are some illustrative cost estimates:

• Clearlight Premier IS-1 1-person, Far Infrared: Likely in the $4,000 – $5,500 range.
• Clearlight Sanctuary 2 2-person, Full Spectrum: Could be in the $6,500 – $8,000 range.
• Clearlight Sanctuary 5 5-person, Full Spectrum: Expect prices upwards of $9,000 – $11,000+.
• Clearlight Sanctuary Outdoor 2 2-person, Full Spectrum: Likely $8,000 – $10,000+.

These figures are estimates and can vary based on current sales, specific configurations, and shipping.

The key takeaway is that Clearlight Saunas represent a premium investment in home wellness, designed for those prioritizing low EMF technology, durability, and comprehensive features. Oohmediaco.com Reviews

Managing Your Clearlight® Sauna Purchase

Once you’ve decided to purchase a Clearlight® Infrared Sauna from Infraredsauna.com, understanding the post-purchase process, including warranties and potential cancellations, is crucial.

While the website encourages direct communication for most inquiries, some information is available online.

Warranty Information

Clearlight® Saunas are known for their robust warranty, a significant selling point for such a substantial investment.

• Limited Lifetime Warranty: The website clearly states a “Limited Lifetime Sauna Warranty.” This typically covers the heaters and structural components of the sauna for the original purchaser for the life of the product.
  • Heaters: The True Wave™ infrared heaters both far and full spectrum are usually covered for life. This is a critical component, and a lifetime warranty on it provides substantial peace of mind.
  • Wood Structure: The wood cabin itself is also typically covered under the lifetime warranty against defects in materials and workmanship.
  • Control Panel/Electronics: While specific details might vary, electronic components like the control panel often have a shorter warranty period, commonly 5-7 years, due to their nature.
  • Bench Heater: If a model includes a bench heater, it usually has a specific warranty, often 5 years.
• Terms and Conditions: It’s vital to thoroughly review the full “Warranty Information” section on their website or inquire directly about the specific terms and conditions. Warranties typically cover defects in materials or workmanship and may not cover normal wear and tear, misuse, or damage from improper installation.
• Registration: While not explicitly stated on the homepage, many companies require product registration to activate the warranty. Keep your purchase receipt and any serial numbers handy.

Shipping and Return Policy

Understanding how your sauna will be delivered and what options exist for returns is important for logistical planning.

• Shipping:
  • Freight Delivery: Saunas are large and heavy, so they are typically shipped via freight carrier. This means delivery will be curbside, and you’ll likely need to arrange for assistance to move the sauna components into your home.
  • Delivery Time: Shipping times can vary based on stock availability and your location. It’s advisable to get an estimated delivery window when placing your order.
  • Inspection upon Delivery: It’s critical to inspect the shipment immediately upon arrival for any signs of damage. Any damage should be noted on the delivery receipt before the driver leaves, and Clearlight® customer service should be contacted immediately.
• Return Policy:
  • The website mentions a “Shipping & Return Policy,” indicating that returns are possible. However, given the size and nature of the product, returning an infrared sauna can be complex and costly.
  • Restocking Fees: Many companies that sell large items charge a restocking fee for returned products, which can be a percentage of the purchase price.
  • Return Shipping Costs: You will likely be responsible for the return freight shipping costs, which can be significant due to the weight and dimensions of the sauna.
  • Condition of Return: Products typically need to be returned in their original packaging and in new, unused condition to qualify for a full refund minus any fees.
  • Timeframe: There will be a specific timeframe within which returns are accepted e.g., 30 days from delivery.
  • It is highly recommended to read the full return policy on their website or discuss it with a sales representative before purchasing to fully understand your options.

How to Cancel a Clearlight® Sauna Order

Cancelling an order, especially a large one like a sauna, depends on the stage of your order. Americanbookpublisher.com Reviews

• Pre-Shipment Cancellation: If you need to cancel an order before it has shipped, this is generally the easiest scenario.
  • Immediate Contact: Contact Clearlight® customer service at 1.800.798.1779 as soon as possible.
  • Confirmation: Get written confirmation email of your cancellation from their team.
  • Refund: A full refund is typically issued if the order hasn’t left the warehouse.
• Post-Shipment Cancellation Return Process: If the sauna has already shipped, or you’ve received it, the cancellation will likely be processed as a return.
  • Follow Return Policy: You will need to follow their standard return policy procedures, which may involve return shipping costs and potential restocking fees as described above.
  • Do Not Refuse Delivery Blindly: While refusing delivery might seem like an easy way to return, it can sometimes complicate the process or incur additional fees. It’s always best to contact customer service first for clear instructions.

For any questions regarding warranty claims, shipping issues, or order cancellations, direct communication with Infraredsauna.com’s customer care team is the most effective approach.

Having your order number and purchase details readily available will streamline the process.

Frequently Asked Questions

What is Infraredsauna.com?

Infraredsauna.com is the official website for Clearlight® Infrared Saunas, providing information, sales, and support for their range of full spectrum and far infrared saunas designed for home and business use.

What types of saunas does Infraredsauna.com offer?

Infraredsauna.com offers Sanctuary Full Spectrum Saunas, Premier Far Infrared Saunas, and Sanctuary Outdoor Saunas, catering to various sizes and heating preferences full spectrum or far infrared.

Are Clearlight® Saunas low EMF?

Yes, Clearlight® Saunas heavily emphasize their proprietary True Wave™ infrared heater technology, which they claim produces “virtually zero EMF” electromagnetic field and extremely low ELF extremely low frequency levels at the seating area. Vouched.id Reviews

How can I get pricing for Clearlight® Saunas?

To get pricing, you need to call their sales team directly at 1.800.798.1779 or fill out the online form on their website. Prices are not publicly listed on product pages.

Does Clearlight® Sauna offer financing?

Yes, the website mentions “Clearlight® Financing” and “Wells Fargo Payment Options,” indicating that financing solutions are available to help manage the purchase cost.

What kind of warranty do Clearlight® Saunas come with?

Clearlight® Saunas come with a “Limited Lifetime Sauna Warranty,” which typically covers the True Wave™ infrared heaters and the wooden structure for the lifetime of the original purchaser.

Can I install a Clearlight® Sauna outdoors?

Yes, Clearlight® offers specific “Sanctuary Outdoor Saunas” designed with weather-resistant construction suitable for outdoor installation.

What is full spectrum infrared?

Full spectrum infrared refers to a combination of near, mid, and far infrared wavelengths, which are claimed to target different physiological benefits simultaneously compared to far infrared alone. R36s.co.uk Reviews

Do Clearlight® Saunas require special electrical wiring?

Some larger Clearlight® Sauna models may require a dedicated 240V electrical circuit, while smaller units might use standard 120V outlets.

It’s crucial to check the specific electrical requirements for each model.

How difficult is it to assemble a Clearlight® Sauna?

The website states “Easy Sauna Assembly.” While professional installation is not usually required, it’s a DIY assembly process that typically takes a few hours with basic tools and possibly two people due to the size of the components.

What are the health benefits of using an infrared sauna, according to Infraredsauna.com?

Infraredsauna.com claims benefits such as detoxification, weight loss, improved circulation, pain relief, skin purification, stress reduction, and boosted mood, among others.

Does Infraredsauna.com offer accessories or upgrades?

Yes, they offer various wellness upgrades and accessories such as Red Light Therapy, Halotherapy Salt Therapy units, Aromatherapy Diffusers, Infrared PEMF Mats, and Vibrational Resonance Therapy. Orion-windows.co.uk Reviews

How do I contact customer service for Clearlight® Saunas?

You can contact Clearlight® Saunas customer service by calling 1.800.798.1779 or by using the contact form available on their website.

Can I return a Clearlight® Sauna if I’m not satisfied?

Yes, Infraredsauna.com has a “Shipping & Return Policy.” However, returns for large items like saunas may involve restocking fees and the customer being responsible for return freight shipping costs. It’s essential to review their policy.

Are Clearlight® Saunas endorsed by medical professionals?

Yes, the website features endorsements from Dr.

Raleigh Duncan, the founder and a chiropractor, and mentions recommendations from “Doctors & Experts” like Deepak Chopra. They also highlight clinical testing.

What type of wood is used in Clearlight® Saunas?

Clearlight® Saunas typically use high-quality, eco-certified woods such as Canadian Hemlock, Basswood, or Western Red Cedar for their construction. Worldpay.com Reviews

What is the difference between Premier and Sanctuary series saunas?

The Premier series primarily uses far infrared heaters, while the Sanctuary series utilizes True Wave™ full spectrum heaters, offering near, mid, and far infrared wavelengths for a more comprehensive experience.

Does Infraredsauna.com ship internationally?

The website lists “International Affiliates” for Canada, Australia, New Zealand, Germany, UK, EU, Ireland, Malaysia, and China, indicating international distribution for Clearlight® Saunas.

Are there discounts available for Clearlight® Saunas?

Yes, Infraredsauna.com often runs special promotions like “Memorial Day Sale Pricing” and offers discounts for “Military, First Responder, Teacher.” It’s best to inquire directly for current offers.

What is the Infrared PEMF Mat?

The Infrared PEMF Mat is an accessory offered by Clearlight® Saunas that combines infrared heat with Pulsed Electromagnetic Field PEMF therapy, marketed for deeper relaxation and potential therapeutic benefits.

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