Based on looking at the website, Ingeus.co.uk presents itself as a prominent UK-based organization dedicated to delivering public services across various sectors, including employment, health, justice, and youth support.
The site highlights its mission to help individuals improve their lives and assist governments and businesses in solving societal challenges.
Through a range of programs like the Restart Scheme, Work and Health Programme, and services for offenders, Ingeus aims to foster lasting employment, enhance wellbeing, facilitate community reintegration, and provide opportunities for young people.
The website provides testimonials and impact reports, emphasizing its commitment to social responsibility and inclusivity, particularly concerning disability diversity and gender equality within its workforce.
It outlines a “can-do” culture, driven by a passion for making a real difference and a focus on continuous improvement.
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Ingeus.co.uk Reviews Latest Discussions & Reviews: |
While the site focuses heavily on its positive contributions and client success stories, a deeper dive into user reviews often reveals a more nuanced picture, common with large-scale service providers.
These reviews typically offer insights into the practical experiences of participants, which can sometimes differ from the organization’s stated goals.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Ingeus.co.uk: An Overview of Public Service Delivery
Ingeus.co.uk serves as the digital front for Ingeus UK, a major player in the delivery of government-funded public services.
Their work spans crucial areas aimed at societal betterment, from getting people into stable jobs to supporting vulnerable individuals back into their communities.
The core of their operation seems to revolve around contractual agreements with government bodies to implement various schemes and initiatives.
What is Ingeus.co.uk?
Ingeus.co.uk is the official online portal for Ingeus UK, a company that designs and delivers services primarily for the UK government and employers.
They focus on improving opportunities for individuals by offering support in: Elonpartners.com Reviews
- Employment: Helping job seekers find lasting work and assisting businesses with recruitment.
- Health: Promoting independent living and mental well-being.
- Justice: Working with ex-offenders for rehabilitation and community safety.
- Youth: Providing opportunities for young people to develop and thrive.
- Assessments: Specializing in assessments for individuals with disabilities to facilitate their progress.
The Scope of Ingeus’s Services
Ingeus operates on a national scale, often through local centers, to deliver these services.
Their programs are designed to be comprehensive, tackling various barriers individuals might face in accessing employment or maintaining their well-being.
- Restart Scheme: A prominent program aimed at helping long-term unemployed individuals find work.
- Work and Health Programme: Supports individuals with health conditions or disabilities to secure and sustain employment.
- CFO Activity Hubs: Initiatives geared towards supporting individuals leaving the criminal justice system.
- Able Futures: A mental health support service designed to help people stay in or return to work.
Ingeus.co.uk Review & First Look
A first look at Ingeus.co.uk reveals a professionally designed, user-friendly website that clearly articulates the company’s mission and services.
The layout is clean, making it easy to navigate through different sections like “For You,” “For Business,” and “For Partners.” The site effectively uses a combination of descriptive text, impactful statistics, and compelling case studies to convey its value proposition.
Website Navigation and User Experience
The website’s navigation is intuitive, with clear headings and a well-structured menu. Schleich-s.com Reviews
- Accessibility: The site seems to prioritize accessibility, with a dedicated link for accessibility information, which is crucial for a service provider working with diverse populations, including those with disabilities.
- Information Clarity: Key information about their services is presented concisely, allowing visitors to quickly understand what Ingeus offers.
- Contact Options: Multiple contact methods are provided, including an enquiry form and a direct phone number, indicating a commitment to client interaction.
Initial Impressions from Website Content
The content strongly emphasizes Ingeus’s positive impact and values.
- Impact Reporting: The “Our impact in 2024” section provides specific metrics, such as supporting 319,000 people with employment, skills, health, and well-being services, and facilitating over 2,200 hours of community action projects. This demonstrates a focus on measurable outcomes.
- Diversity and Inclusion: Ingeus highlights its commitment to diversity, noting that 11% of its total workforce has self-declared as disabled and that its gender pay gap is 0% based on 2023/24 median hourly pay. These figures underscore their dedication to creating an inclusive environment.
- Client Testimonials: The website features several powerful testimonials “What our customers say about us” from individuals like Becky, Sam, Swaine, Isla, David, and Keith, showcasing real-life success stories attributed to Ingeus’s support. These personal narratives add a human touch and reinforce the organization’s positive impact.
Ingeus.co.uk Pros & Cons
When evaluating Ingeus.co.uk based on the information presented, there are clear strengths, but also some common areas where such large service providers face challenges, which are often reflected in external reviews.
The Upsides: What Ingeus Does Well Based on Website
Based purely on the information available on their website, Ingeus showcases several commendable aspects:
- Extensive Reach and Impact: With reported figures like supporting 319,000 people in 2024, Ingeus demonstrates a significant footprint in public service delivery across the UK.
- Clear Social Mission: The website articulates a strong commitment to improving lives and contributing to social, economic, and environmental well-being. Their work in employment, health, justice, and youth aligns with vital societal needs.
- Emphasis on Inclusivity and Diversity: The highlighted statistics on disability declaration within their workforce 11% and a 0% gender pay gap reflect a proactive stance on internal diversity and inclusion, which can positively influence their external service delivery.
- Positive Client Testimonials: The presence of detailed case studies and direct quotes from beneficiaries adds credibility and illustrates the tangible positive outcomes for individuals.
- Professional and Informative Website: The site is well-structured, easy to navigate, and provides comprehensive information about their services, impact, and values.
Potential Downsides and Common Challenges Based on General Public Service Provider Context
While the website projects a strong positive image, it’s important to consider typical challenges faced by large service providers like Ingeus, which often emerge in broader public reviews:
- Standardized Approach vs. Individual Needs: Large-scale programs sometimes struggle to tailor support sufficiently to individual, complex needs. While the website emphasizes personalized “key workers,” real-world implementation can vary.
- Contractual Constraints: As a government contractor, Ingeus’s services are often bound by the terms and metrics of their contracts, which might not always align perfectly with every participant’s optimal path.
- Dependency on Funding Cycles: The nature of public service contracts means that services can be subject to government funding priorities and changes, potentially affecting continuity or scope.
- Staff Turnover/Workload: In high-volume service delivery environments, staff workload can be intense, potentially leading to varied experiences for participants depending on the capacity and experience of their assigned support worker.
- Perception vs. Reality: While the website highlights successes, some public reviews for similar organizations might point to experiences where participants felt less supported, or where the “lasting employment” was difficult to achieve or maintain.
Ingeus.co.uk Alternatives
When considering alternatives to Ingeus, especially for employment support, health and wellbeing services, or criminal justice rehabilitation, it’s essential to look at both national and local providers, as well as digital platforms. Episodic.co.za Reviews
These alternatives often cater to specific niches or offer different service models.
Other UK Employment Support Providers
- Shaw Trust: A large charity that helps people facing disadvantage find employment, gain skills, and live independently. They work across employment, learning, and care.
- Remploy: Specializes in helping people with disabilities and health conditions find and retain jobs. They often work closely with employers to create inclusive workplaces.
- MAXIMUS UK: Another major contractor for government employment programs, similar to Ingeus, delivering schemes like the Work and Health Programme.
- Local Authorities and Councils: Many local councils offer their own employment and skills support services, often tailored to the specific needs of their residents and local job markets.
- Jobcentre Plus: The primary government agency for unemployment benefits and job-seeking support, offering a range of services directly and through contracted providers.
Health and Wellbeing Support Alternatives
For health and wellbeing, especially in the context of employment or rehabilitation, several options exist:
- NHS Talking Therapies IAPT: Provides free, confidential talking therapies for common mental health problems like anxiety and depression. Often accessible directly through self-referral.
- Mind, Rethink Mental Illness, Samaritans: National charities offering advice, support, and helplines for mental health issues.
- Local Community Mental Health Teams CMHTs: For more severe mental health conditions, these teams provide ongoing support and coordination of care.
- Private Therapy/Counselling: For those able to afford it, private therapists offer more personalized and flexible support.
Justice and Rehabilitation Support Alternatives
For individuals leaving the criminal justice system, various organizations provide crucial support:
- Nacro: A social justice charity dedicated to reducing crime and reoffending by helping people move on from their past. They provide housing, education, and employment support.
- St Giles Trust: Focuses on helping ex-offenders and disadvantaged people move away from crime, violence, and exploitation, offering peer-led support.
- Prison and Probation Service: Works directly with offenders, both in custody and in the community, to facilitate rehabilitation and reduce reoffending.
- Local Homelessness Charities/Support Services: Often provide crucial support for ex-offenders who are at high risk of homelessness upon release.
How Ingeus.co.uk Supports Employment and Wellbeing
Ingeus’s approach to supporting employment and wellbeing is multi-faceted, leveraging a combination of direct support, tailored programs, and partnerships.
Their model aims to address not just job-seeking skills but also underlying barriers to employment, such as health issues or past criminal records. Silvertrowel.co.uk Reviews
Comprehensive Employment Programs
Ingeus operates several prominent employment programs designed to cater to different cohorts of job seekers:
- Restart Scheme: This scheme targets individuals who have been unemployed for a long period e.g., 9-12 months. Participants receive personalized support, including:
- Tailored Action Plans: Created in collaboration with a dedicated employment advisor.
- Skills Training: Workshops and courses to improve employability skills, digital literacy, and interview techniques.
- Job Matching: Assistance in finding suitable vacancies and connecting with employers.
- In-work Support: Continued guidance even after a participant secures employment to ensure job retention.
- Work and Health Programme: This program is specifically designed for individuals with health conditions or disabilities, or those who have been long-term unemployed. It focuses on:
- Health and Wellbeing Interventions: Connecting participants with health services or therapies to address barriers to work.
- Adaptive Job Search Strategies: Tailoring job search approaches to accommodate individual health needs.
- Employer Engagement: Working with employers to promote inclusive hiring practices and reasonable adjustments.
Integrated Health and Justice Services
Beyond pure employment, Ingeus integrates health and justice components into its service delivery:
- Health Services: The website states they help people “lead healthy, independent lives and maintain their wellbeing.” This often involves signposting to mental health support, addiction services, or other health interventions that can improve a person’s readiness for work.
- Justice Services: For individuals involved with the criminal justice system, Ingeus aims to:
- Reduce Reoffending: By providing pathways to employment, housing, and positive community engagement.
- Community Reintegration: Supporting ex-offenders in rebuilding their lives, often through programs like the CFO Activity Hubs, which offer a safe space and structured activities.
- Addressing Underlying Issues: Recognizing that criminal behavior often stems from complex social or psychological factors, their programs may include support for addressing these root causes.
Ingeus.co.uk’s Commitment to Diversity and Impact
Ingeus places a strong emphasis on its commitment to diversity, inclusivity, and creating a tangible positive impact in the communities it serves.
This focus is highlighted through various reports, internal policies, and public statements on their website.
Disability Diversity and Inclusivity Index
A key initiative highlighted on Ingeus.co.uk is the “2023 Ingeus Disability Diversity and Inclusivity Index.” Joinchargeback.com Reviews
- Purpose: This research, compiled with CoreData, aims to understand and drive change regarding the employment of people living with disabilities in the UK.
- Significance: By commissioning and publicizing such a report, Ingeus positions itself as a thought leader and advocate for disability inclusion in the workplace, going beyond just service delivery to actively contribute to policy and understanding.
- Internal Reflection: The report also reflects on their internal practices, noting that 11% of their total workforce has self-declared as disabled, demonstrating a commitment to leading by example.
Social and Economic Impact Metrics
Ingeus consistently reports on its broader impact, beyond just individual job placements.
Their “Our impact in 2024” section provides clear metrics:
- People Supported: 319,000 people received employment, skills, health, and wellbeing services. This figure alone speaks volumes about their operational scale.
- Community Action: They facilitated more than 2,200 hours of community action projects, indicating a commitment to local community engagement and social responsibility.
- Gender Equality: A reported 0% gender pay gap based on 2023/24 median hourly pay and 68% of their team self-identifying as female including 7 out of 9 Executive Team members showcase their dedication to gender equality within their own organization.
- Reintegration: Supporting over 24,000 people to reintegrate into their communities upon leaving the criminal justice system highlights their critical role in reducing reoffending and building safer communities.
Values and Culture
The website also emphasizes Ingeus’s internal culture and values:
- “Can Do” People: They describe their team as “can do” people who share a passion for making a real difference, fostering a proactive and problem-solving approach.
- Trust and Respect: They strive to build a culture of trust and respect, suggesting a supportive environment for both staff and service users.
Contacting Ingeus.co.uk and Support Channels
For individuals or organizations looking to connect with Ingeus, the website provides clear and accessible contact methods, aiming to ensure that support is readily available across the United Kingdom.
How to Get in Touch
Ingeus offers several ways to contact them, catering to different preferences: Simplygym.co.uk Reviews
- Enquiry Form: The primary and recommended method for general inquiries is through their online enquiry form. This structured approach helps ensure that messages are directed to the appropriate department.
- Phone: For those who prefer to speak directly to someone, a contact number 0207 265 3000 is provided. Their operating hours are 8:30 am to 5:30 pm, Monday to Friday.
- Local Centre Finder: The website features a “Find your local centre” tool, which is crucial for a service provider with a national presence. This allows individuals to locate physical offices where they might receive direct support. This geographical accessibility is vital for in-person appointments and community engagement.
Support and Information Resources
Beyond direct contact, Ingeus.co.uk provides various resources to inform and support its audience:
- News and Case Studies: The “Latest news” section keeps visitors updated on recent achievements, successful programs, and partnerships. The “Case Study” features offer in-depth looks at individual success stories, providing inspiration and practical examples of their impact.
- Reports and Publications: Access to reports like the “Disability Diversity and Inclusivity Index” and “Our impact in 2024” allows stakeholders to delve into Ingeus’s research and performance metrics, demonstrating transparency.
- Newsletter Subscription: Users can subscribe to a newsletter to receive updates directly, fostering ongoing engagement.
- Legal and Accessibility Information: Links to “Privacy,” “Copyright,” “Accessibility,” and “Cookies” policies demonstrate compliance and commitment to ethical online practices.
Ingeus.co.uk News and Updates
Staying informed about Ingeus’s activities, partnerships, and achievements is made possible through their dedicated news section and impact reports on the website.
This section showcases their ongoing efforts and contributions to various sectors.
Latest News and Events
The “Latest news” section on Ingegeus.co.uk provides timely updates on various aspects of their work.
- Program Recognition: For instance, a recent news highlight mentions “Working Well: Roots to Dental is Highly Commended for ‘Social Responsibility’ at the University of Manchester’s Making a Difference Awards 20 May 2025.” This demonstrates external validation of their programs and a commitment to social responsibility.
- Partnerships and Collaborations: News updates often feature collaborations with other organizations, government bodies, or educational institutions, highlighting their network and integrated approach.
- Internal Achievements: Sometimes, news items might cover internal milestones, staff achievements, or initiatives related to their organizational culture.
Impact Reports and Research
Ingeus regularly publishes reports detailing their societal impact, which serve as crucial updates on their performance and strategic direction. Ianfennelly.co.uk Reviews
- “Our impact in 2024”: This report provides concrete data on the reach and effectiveness of their services. Key figures include:
- 319,000 people supported with employment, skills, health, and wellbeing services.
- 11% of their workforce self-declared as disabled.
- Over 2,200 hours of community action projects facilitated.
- 0% gender pay gap 2023/24 median hourly pay.
- 68% female workforce, including leadership roles.
- Over 24,000 people reintegrated from the criminal justice system.
- “2023 Ingeus Disability Diversity and Inclusivity Index”: This unique body of research underlines their commitment to driving change in the employment of people living with disabilities, offering insights and contributing to broader discussions on inclusivity.
Case Studies and Success Stories
Regularly updated case studies offer more detailed, personal narratives of individuals who have benefited from Ingeus’s services. These are powerful illustrations of their impact:
- Becky’s Story Restart Scheme: “The process… has been brilliant, it has been an epic experience which I have loved. I am amazed at how well and went this all went and I am really enjoying my job.”
- Sam’s Story CFO Activity Hubs: “After joining the programme, I felt that a door had been opened for me… People know about my past. they can see that I have changed.”
- Swaine’s Story Restart Scheme: “I was given maximum support… To have someone there to help and guide you and give you encouragement that you can put yourself out there – that was a real boost.”
- Isla’s Story Work and Health Programme: “My key worker Sonya has been so fantastic, she has provided practical advice and improved my self-confidence. she believed in me.”
- David’s Story Able Futures: “Able Futures has allowed me to become better… My VRC Peter has given me different ways to cope with my grief.”
- Keith’s Story CFO: “The one-to-one sessions were hard but very helpful – they forced me back into myself. With so many veterans in prison this service is desperately needed.”
These stories serve as powerful testimonials, reinforcing the positive outcomes and the human element of Ingeus’s work, showcasing that their efforts lead to significant personal transformations for individuals across various challenging circumstances.
Frequently Asked Questions
Ingeus.co.uk is the official website for Ingeus UK, a company that delivers public services in employment, health, justice, and youth sectors, primarily under contract with the UK government.
What services does Ingeus provide?
Ingeus provides services aimed at helping people find lasting employment, lead healthy and independent lives, reintegrate into communities after leaving the criminal justice system, and gain opportunities for young people.
How does Ingeus help people find employment?
Ingeus offers various employment programs like the Restart Scheme and Work and Health Programme, providing personalized support, skills training, job matching, and in-work guidance. Suitcentury.com Reviews
Does Ingeus offer support for health and wellbeing?
Yes, Ingeus helps people maintain their wellbeing and lead healthy lives, often by connecting them with appropriate health services and offering support to address health-related barriers to employment.
What is the Ingeus Restart Scheme?
The Restart Scheme is an Ingeus program designed to support individuals who have been unemployed for a significant period e.g., 9-12 months back into sustainable employment.
Does Ingeus work with ex-offenders?
Yes, Ingeus works with offenders through justice services, aiming to transform their lives, reduce reoffending, and support their reintegration into communities.
What is the Ingeus Work and Health Programme?
The Work and Health Programme is an Ingeus initiative aimed at supporting individuals with health conditions or disabilities, or those who are long-term unemployed, to find and sustain employment.
How does Ingeus support youth?
Ingeus provides youth services focused on giving young people opportunities and a chance to thrive, which can include skills development, educational support, and pathways to employment. Sadiqaakhter.com Reviews
Is Ingeus a government organization?
No, Ingeus is a private company that delivers public services under contract with the UK government and other partners.
How can I contact Ingeus.co.uk?
You can contact Ingeus via their online enquiry form or by phone at 0207 265 3000, Monday to Friday, 8:30 am to 5:30 pm.
They also have a local centre finder on their website.
Does Ingeus provide support for people with disabilities?
Yes, Ingeus provides assessment services to help people with disabilities progress and actively promotes disability diversity and inclusivity within its own workforce.
What is the Ingeus Disability Diversity and Inclusivity Index?
It is a unique body of research compiled by Ingeus and CoreData that examines the employment of people living with disabilities in the UK to help drive change. Chogangroup.com Reviews
How impactful is Ingeus according to their reports?
According to their 2024 impact report, Ingeus supported 319,000 people with employment, skills, health, and wellbeing services and facilitated over 2,200 hours of community action projects.
What is Ingeus’s stance on gender equality?
Ingeus reports a 0% gender pay gap based on 2023/24 median hourly pay and states that 68% of its team self-identified as female, including 7 out of 9 of its Executive Team.
Can I find a local Ingeus centre?
Yes, the Ingeus website has a “Find your local centre” tool that allows you to locate their offices across the United Kingdom.
Does Ingeus offer online support?
While they have an online presence and enquiry form, the extent of their direct service delivery online versus in-person would depend on the specific program.
Are there testimonials from Ingeus clients on their website?
Yes, Ingeus.co.uk features several client testimonials and case studies from individuals who have successfully engaged with their programs. Occasionwearforkids.co.uk Reviews
How does Ingeus contribute to community wellbeing?
Ingeus contributes to community wellbeing by supporting individuals into employment, promoting health, helping ex-offenders reintegrate, and facilitating community action projects.
What are the working hours for Ingeus contact centre?
The Ingeus contact centre operates from 8:30 am to 5:30 pm, Monday to Friday.
Does Ingeus provide services for businesses?
Yes, Ingeus also works with businesses to help them recruit and design and deliver services to solve their challenges, particularly in relation to employment.
Leave a Reply