Is Sendflowers.com a Scam?

The short answer is: No, Sendflowers.com does not appear to be a scam in the typical sense. A scam implies fraudulent intent – taking money without providing a service, or engaging in deceptive practices designed to trick consumers. Based on the website’s functionality, its stated longevity (copyright 1999-2025), and the comprehensive e-commerce features it presents, Sendflowers.com operates as a legitimate online business designed to facilitate flower and gift delivery.

Read more about sendflowers.com:
Sendflowers.com Review & First Look
Is Sendflowers.com Legit?
Sendflowers.com Pros & Cons

Why It’s Unlikely to Be a Scam

• Full E-commerce Functionality: The website allows users to browse products, add them to a cart, proceed through a checkout process, and track orders. This indicates an active, operational business infrastructure, not just a facade.
• Public Contact Information: The readily available phone number and “Contact Us” page suggest a willingness to engage with customers, which is not characteristic of scam operations that typically try to remain anonymous.
• Legal Pages: The presence of a Privacy Policy, Terms of Service, and a Satisfaction Guarantee (even if self-proclaimed) implies adherence to some level of legal compliance and business standards. Scammers rarely bother with such detailed legal documentation.
• Established Presence: A copyright date stretching back to 1999 means the domain and operation would have existed for over two decades. Sustaining an online scam for that long at this scale is extremely difficult and highly improbable without significant legal repercussions. Businesses that last this long tend to be legitimate, even if their service quality or customer satisfaction varies.
• Real Product Catalog: The site displays a vast array of actual flower arrangements, plants, and gifts, with clear pricing. This is consistent with a genuine retail operation.

Why “Not a Scam” Doesn’t Equal “Highly Recommended”

While not a scam, it’s crucial to understand that a business can be legitimate but still offer a subpar or inconsistent experience, or lack the transparency that today’s consumers expect. The primary concern with Sendflowers.com, as highlighted throughout this review, is the absence of easily verifiable, independent third-party reviews.

• Lack of Independent Review Data: If you search for “sendflowers.com reviews BBB” or “sendflowers.com reviews Trustpilot,” you might find profiles, but the company doesn’t prominently feature these on its own site. This means customers cannot readily see an objective, aggregated score of their service quality, delivery reliability, or how they handle complaints. The internal testimonials, while positive, are inherently biased and unverified.
• Potential for Inconsistent Service: Because they claim to use “local florists” across the U.S., the quality of the actual delivered product can vary significantly depending on which local florist fulfills the order. This inconsistency, if not effectively managed, can lead to customer dissatisfaction even if the business itself is legitimate.
• Customer Service Experience: While contact options exist, the true test of a legitimate and reputable company is its responsiveness and effectiveness in resolving issues. Without widespread, independent reviews, it’s difficult to gauge if the “sendflowers.com phone number” is truly effective or if “sendflowers.com tracking” information is always accurate and helpful.

Final Verdict on Scam Status: Sendflowers.com is not a scam. It functions as an online florist. However, the lack of transparent, verifiable external customer reviews from reputable platforms means that while you will likely receive a product for your money, the quality of that product and the overall customer experience might be inconsistent or fall short of expectations, without an easy way to predict that outcome beforehand. For consumers, this translates to a higher risk of disappointment than with businesses that actively display and maintain strong independent review scores.