It-versand.com Review 1 by

It-versand.com Review

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Based on looking at the website it-versand.com, this platform specializes in selling refurbished IT hardware, including PCs, notebooks, and tablets, alongside some new items.

The site emphasizes affordability, sustainability, and quality assurance, positioning itself as a reliable source for both private and business customers, including schools and banks.

Here’s an overall review summary for it-versand.com:

  • Product Focus: Primarily refurbished IT hardware PCs, notebooks, tablets, with some new IT hardware.
  • Target Audience: Private customers, schools, home offices, and businesses B2B, including banks and public sector.
  • Key Selling Points: Up to 75% savings on generalüberholt professionally refurbished items, sustainability emphasis “Green IT”, 30-day testing period, up to 3 years warranty, fast and free shipping, and comprehensive quality checks.
  • Payment Options: PayPal, direct debit, credit card, cash on delivery Nachnahme, prepayment Vorkasse, KLARNA invoice purchase, SOFORT transfer, and Amazon Login. Invoice purchase is also offered for B2B customers and via PayPal for others.
  • Customer Service: Claims comprehensive customer service, including personal contacts for B2B clients, support via contact form, and an extended 4-week return policy beyond the standard German 2-week right.
  • Sustainability Initiative: Partnering with Fairventures to plant trees in Borneo with customer support, highlighting environmental responsibility.
  • Brand Variety: Offers refurbished products from major brands like Fujitsu, Lenovo, Apple, Dell, and HP.

The website appears to be a legitimate online retailer of IT hardware, focusing on the refurbished market with a strong emphasis on quality, customer satisfaction, and environmental responsibility.

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It provides clear information about its products, target audience, and customer-centric policies, addressing concerns that potential buyers of used IT equipment might have.

The mention of various payment methods, extended warranty, and a generous return policy adds to its credibility.

Here are some ethical and reliable alternatives for purchasing IT hardware, focusing on refurbished and new options that prioritize quality, sustainability, and customer trust:

  • Dell Refurbished

    • Key Features: Direct from Dell, offering refurbished Dell laptops, desktops, workstations, and servers. All products are reconditioned and come with a Dell warranty.
    • Average Price: Varies widely based on configuration and model, but generally 30-50% off new prices.
    • Pros: Factory-direct refurbishment ensures high quality, official Dell support, good warranty, wide selection of business-grade hardware.
    • Cons: Limited to Dell products, availability can fluctuate.
  • HP Renew Solutions

    • Key Features: HP’s official program for refurbished PCs, notebooks, and workstations. These devices undergo rigorous testing and are backed by HP’s warranty.
    • Average Price: Significantly lower than new HP products, often with substantial discounts.
    • Pros: Manufacturer-backed quality, access to genuine HP parts and support, environmentally friendly.
    • Cons: Restricted to HP products, inventory may not always be consistent.
  • Amazon Renewed

    • Key Features: A program by Amazon for pre-owned, refurbished, and open-box products. Items are inspected and tested by qualified suppliers to work and look like new. Comes with the Amazon Renewed Guarantee.
    • Average Price: Varies greatly depending on the product, brand, and condition.
    • Pros: Broad selection from various brands, easy returns via Amazon’s customer service, often competitive pricing.
    • Cons: Quality can vary between different third-party sellers, though Amazon’s guarantee offers some protection.
  • Apple Certified Refurbished

    • Key Features: Apple’s official refurbished store for MacBooks, iPhones, iPads, and other Apple devices. All products include a one-year warranty and are eligible for AppleCare.
    • Average Price: Typically 15% off new prices, offering significant savings for Apple products.
    • Pros: Unmatched quality control directly from Apple, new outer shell and battery for many products, full Apple warranty.
    • Cons: Higher price point compared to third-party refurbishers, limited to Apple products.
  • Newegg Refurbished

    • Key Features: A wide range of refurbished electronics, including computers, components, and peripherals from various brands. Products are sold by Newegg and third-party sellers with varying warranty periods.
    • Average Price: Highly competitive, with options for different budgets.
    • Pros: Extensive selection, strong focus on computer hardware, detailed product listings.
    • Cons: Warranty and return policies can differ based on the seller, requiring careful review.
  • Micro Center Refurbished

    • Key Features: Offers refurbished desktop PCs, laptops, and monitors. Products are typically tested and repaired by Micro Center technicians, sometimes with in-store pickup options.
    • Average Price: Generally good value for performance, especially on higher-end machines.
    • Pros: Reputable retailer with physical stores, often good technical support, decent warranty periods.
    • Cons: Inventory can be localized to store availability, not as wide a selection as online-only retailers.
  • Best Buy Outlet

    • Key Features: Sells open-box, pre-owned, and refurbished electronics, including computers, from various brands. Products are categorized by condition e.g., “Excellent,” “Good,” “Fair”.
    • Average Price: Varies, but significant savings are common on higher-priced items.
    • Pros: Large inventory from many brands, option for Geek Squad Protection Plans, accessible customer service.
    • Cons: Condition can vary. it’s crucial to check the specific item’s description, warranties are not always as long as manufacturer-refurbished.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

It-versand.com Review: A Deep Dive into Refurbished IT Hardware

It-versand.com positions itself as a significant player in the refurbished IT market, promising substantial savings and a commitment to environmental sustainability.

This review aims to dissect what makes it-versand.com tick, from its product offerings to its customer service and overall value proposition, providing a comprehensive “it versand com bewertung” for potential buyers.

It-versand.com Review & First Look

Upon an initial review of it-versand.com, the website immediately highlights its core business: professionally refurbished IT hardware.

The prominent display of “4.9 von 5 basierend auf 19196 Bewertungen” 4.9 out of 5 based on 19196 reviews suggests a strong customer satisfaction rate right from the start, a crucial point for anyone asking “it versand com seriös?”. The site prominently features its main selling points:

  • Generalüberholt – bis 75% sparen: Up to 75% savings on professionally refurbished items. This is a massive draw for budget-conscious consumers and businesses.
  • Nachhaltig – für Klima & Umwelt: A clear commitment to sustainability, emphasizing “Green IT” and resource conservation. This resonates with a growing demographic of environmentally conscious buyers.
  • 30 Tage testen – bis 3 Jahre Garantie: A generous 30-day trial period and a warranty extending up to 3 years, which is quite robust for refurbished goods. This directly addresses common anxieties about buying used electronics.
  • Schneller & kostenloser Versand: Fast and free shipping, a standard but always appreciated benefit in online retail.

The navigation is straightforward, with categories like “Computer PCs,” “Notebook & Tablet,” “Windows 11,” “KI PCs & Notebooks,” “Apple,” “Monitore,” and “Zubehör.” They also clearly segment for “B2B Geschäftskunden” business customers, “Schulen & Bildung” schools & education, and “Bankenkunden” bank clients, indicating a well-defined target market. Rajeshdentalimplants.com Review

The presence of a “Ratgeber” guide and “Blog” suggests an effort to provide valuable content and establish authority in the refurbished IT space.

The comprehensive FAQs “Soforthilfe / FAQ” and direct contact options also point to a commitment to customer support, which is vital when considering “it versand com hilfe.”

It-versand.com Pros & Cons

When evaluating any online retailer, it’s essential to weigh the advantages against any potential drawbacks.

For it-versand.com, the benefits appear quite compelling, particularly for those seeking affordable and eco-friendly IT solutions.

However, like any platform, there might be areas that could be improved or considerations for specific users. Shubindia.com Review

The Advantages of Choosing it-versand.com

  • Significant Cost Savings: The promise of “bis 75% sparen” on generalüberholt professionally refurbished IT is perhaps the biggest draw. For individuals, students, home offices, and businesses on a budget, this means access to high-quality hardware at a fraction of the cost of new devices. This directly addresses the “it versand com günstig” aspect.
  • Commitment to Sustainability Green IT: In an era of increasing environmental awareness, it-versand.com’s focus on “Nachhaltig – für Klima & Umwelt” is a strong ethical selling point. By extending the lifecycle of IT equipment, they contribute to reducing e-waste and conserving resources. Their partnership with Fairventures to plant trees further solidifies this commitment, appealing to those looking to “it versand com umweltschutz” in their purchases.
  • Robust Quality Assurance and Warranty: The website explicitly states that all refurbished items undergo professional reconditioning and extensive testing. The “30 Tage testen” 30-day testing period provides ample time for customers to ensure satisfaction, and the “bis 3 Jahre Garantie” up to 3 years warranty on refurbished items is exceptionally long for this market segment, building significant trust and addressing concerns about the longevity of “it versand com gebrauchte hardware.”
  • Wide Range of Products and Brands: it-versand.com offers a diverse selection of products, including PCs, notebooks, and tablets, from major manufacturers like Dell, HP, Fujitsu, Lenovo, and Apple. This variety ensures that customers can likely find devices that meet their specific needs and brand preferences.
  • Dedicated Business and Education Support: The tailored sections for “B2B Geschäftskunden,” “Schulen & Bildung,” and “Bankenkunden” highlight their capacity to handle larger orders and provide specialized services, including personal contact persons and invoice purchasing options through PayPal. This makes them a strong contender for “it versand com geschäftskunden” needs.
  • Flexible Payment Options: The availability of various payment methods, including PayPal, credit card, direct debit, Klarna, SOFORT transfer, and Amazon Login, offers convenience and security for a broad customer base. The option for “Rechnungskauf” purchase on invoice for both B2B and private customers via PayPal is a significant benefit.
  • Positive Customer Feedback: The prominently displayed “4.9 von 5 basierend auf 19196 Bewertungen” suggests a high level of customer satisfaction, reinforcing confidence in the platform’s reliability and service. Reviews on platforms like Trustpilot often align with these internal metrics, giving a fuller picture of “it versand com trustpilot” experiences.

Potential Considerations

  • Refurbished vs. New Expectations: While the quality assurance is highlighted, customers must understand that “refurbished” means the item is pre-owned. Minor cosmetic imperfections might exist, even if functionally sound. Setting realistic expectations is key.
  • German Language Dominance: The website is primarily in German, which could be a barrier for international customers or those not proficient in the language. While many browsers offer translation, the core content and support might require German fluency. This is relevant for “it versand com telefonnummer” or “it versand com kontakt” inquiries from non-German speakers.
  • Dependence on Stock Availability: As with any refurbished retailer, specific models or configurations might not always be in stock due to the nature of sourcing pre-owned equipment. This can sometimes lead to longer waits for desired items.

Overall, it-versand.com presents a compelling case for purchasing refurbished IT hardware, especially given its strong focus on quality, customer satisfaction, and environmental responsibility.

Amazon

The pros significantly outweigh the cons for most users looking for value and sustainability.

It-versand.com Features

The platform isn’t just about selling refurbished computers.

It’s about providing a comprehensive experience that addresses the common concerns associated with buying pre-owned electronics. Essaycompany.com Review

Let’s break down the standout features that make it-versand.com a notable player in the refurbished IT market, addressing common searches like “it versand com bewertungen” and “it versand com erfahrungen.”

Professional Refurbishment Process

It-versand.com emphasizes its “professionell erneuerte” professionally renewed process. This isn’t just a quick wipe-down.

It involves a rigorous multi-step approach to ensure devices are as good as new, or “wie Neu” like new.

  • Sourcing: Devices are sourced from various channels, including “Messe und Leasing Rückläufer” exhibition and leasing returns, “Renew und Refurbished Sonderposten” special refurbished items, “Vorführgeräte” demonstration units, and “Lagerretouren” warehouse returns. Even “sehr junge Gebrauchtgeräte die der Hersteller als Teststellung verwendet hat” very young used devices that the manufacturer used for testing are included.
  • Comprehensive Testing: Before any device is offered for sale, it undergoes extensive testing. The website states that “alle unsere Geräte akribisch auf ihre Funktionsfähigkeit” all our devices are meticulously checked for functionality and “umfangreiche Tests bestanden werden” extensive tests must be passed. This ensures that internal components like processors, RAM, hard drives, and motherboards are fully operational.
  • Thorough Cleaning and Optical Enhancement: Beyond functional checks, devices are “innen und außen gründlich gereinigt” thoroughly cleaned inside and out and “optisch aufgewertet” optically enhanced. This means customers receive devices that not only work perfectly but also look good, minimizing the signs of previous use.
  • Data Wiping: While not explicitly detailed on the homepage, a professional refurbishment process typically includes secure data wiping to protect previous users’ privacy and ensure a clean slate for the new owner.

Extended Warranty and Return Policy

One of the most attractive features is the warranty and return policy, which far exceeds industry standards for refurbished products.

  • 30-Day Testing Period: Customers have a full 30 days to “testen” test their purchased device. This allows ample time to put the computer through its paces and ensure it meets their needs.
  • Up to 3 Years Warranty: While specific terms might vary by product, the promise of “bis 3 Jahre Garantie” up to 3 years warranty is a significant differentiator. This demonstrates immense confidence in their refurbishment process and provides peace of mind that rivals many new product warranties. For example, a new PC might come with a 1-year warranty, making it-versand.com’s offering highly competitive.
  • 4-Week Return Right: Beyond the standard German legal requirement of a two-week return right, it-versand.com extends this to “vier Wochen lang” four weeks. This additional “Kundenservice” customer service underscores their dedication to customer satisfaction.

Sustainable IT Green IT Initiative

It-versand.com heavily promotes the environmental benefits of buying refurbished, aligning with the “Green IT” movement. Cinnamontales.com Review

  • Resource Conservation: Buying used reduces the demand for new manufacturing, which in turn “schont wertvolle Ressourcen” conserves valuable resources and “verringert den CO2-Fußabdruck” reduces the carbon footprint.
  • E-Waste Reduction: By extending the life of IT devices, the platform actively contributes to “Reduzierung des Elektroschrotts” reduction of electronic waste, a growing global concern.
  • Tree Planting Partnership: In collaboration with Fairventures, customers can support “Aufforstung von Waldgebieten in Borneo” reforestation of forest areas in Borneo with a single click in the shopping cart. This tangible commitment to climate protection adds an ethical dimension to purchases.

Targeted Customer Segments with Tailored Services

The platform clearly understands its diverse customer base and offers specialized services:

  • Private Customers: Access to “günstige und robuste Used-IT” affordable and robust used IT for “Privat, Schule, Home Office und Business” private use, school, home office, and business.
  • Students and Teachers: Specific “Studentenrabatt oder der Schülerrabatt” student discount or pupil discount is applied automatically after registration, making quality IT more accessible for educational purposes. This is a big plus for “it versand com gutschein” hunters.
  • B2B and Public Sector: “B2B Geschäftskunden, Kommunen, der öffentlichen Hand und Schulträgern” B2B business customers, municipalities, the public sector, and school boards receive a “persönlichen Ansprechpartner” personal contact person and “Rechnungskauf” purchase on invoice options, streamlining procurement for larger organizations.

These features collectively paint a picture of a thoughtful and customer-focused business, making “it versand com bewertung” a generally positive one based on the information provided.

It-versand.com Alternatives

While it-versand.com presents a strong offering for refurbished IT hardware, exploring alternatives can broaden your options and ensure you find the best fit for your specific needs.

The market for refurbished electronics is growing, with many reputable players focusing on different aspects, from manufacturer-certified programs to broader marketplaces.

Here are some of the best ethical alternatives to consider: Citymine.online Review

*   Key Features: Operated directly by Dell, offering certified refurbished Dell laptops, desktops, servers, and monitors. These devices undergo a rigorous refurbishment process by Dell technicians and come with a Dell warranty. You're buying directly from the source, which adds a layer of trust.
*   Pros: High level of quality control, official Dell warranty, access to a wide range of business-grade hardware that's often very durable. Consistent quality across products.
*   Cons: Limited to Dell products, and specific models might not always be in stock due to the nature of refurbished inventory.
*   Average Price: Typically 30-50% off original retail prices, providing substantial savings.

*   Key Features: HP's official channel for selling renewed HP products, including notebooks, desktops, workstations, and printers. Like Dell, these items are tested and refurbished by HP itself, ensuring adherence to original specifications. They often come with a standard HP warranty.
*   Pros: Manufacturer-backed quality and support, genuine HP parts, helps reduce electronic waste, and offers a cost-effective way to acquire reliable HP technology.
*   Cons: Only HP products are available, and the selection can vary.
*   Average Price: Similar to Dell Refurbished, expect considerable discounts compared to new units.

*   Key Features: This program on Amazon features pre-owned, refurbished, and open-box products from various brands, not just one manufacturer. All items are inspected and tested by qualified suppliers to work and look like new. A significant advantage is the Amazon Renewed Guarantee, which allows for a replacement or refund within 90 days of receipt if you're not satisfied.
*   Pros: Enormous selection from countless brands and categories, Amazon's reliable customer service and return policy, competitive pricing. It's a one-stop shop for diverse needs.
*   Cons: Quality can vary more widely across different third-party sellers, so reviewing seller ratings is crucial, despite the Amazon guarantee.
*   Average Price: Highly variable depending on the product, brand, and condition.

*   Key Features: For Apple enthusiasts, this is the gold standard for buying refurbished. Apple's program offers MacBooks, iPads, iPhones, Apple Watches, and more, all with a new outer shell, a new battery, and a one-year warranty. They undergo the same rigorous testing procedures as new Apple products.
*   Pros: Unparalleled quality control directly from Apple, products are virtually indistinguishable from new ones except for the packaging, eligible for AppleCare.
*   Cons: Generally higher price point than other refurbished alternatives, and availability of specific models can be limited.
*   Average Price: Typically around 15% off the original retail price, offering solid savings for premium Apple devices.

*   Key Features: Newegg is a go-to for computer components and complete systems, and their refurbished section lives up to that reputation. They offer a vast array of refurbished laptops, desktops, monitors, and components from many brands. Warranty periods vary by seller.
*   Pros: Excellent selection, particularly for PC builders and those looking for specific components, competitive pricing, and a strong community for reviews and support.
*   Cons: As a marketplace, the seller determines the warranty and return policy, so it's essential to read the fine print for each listing.
*   Average Price: Wide range, from budget-friendly to high-end, often very competitive.
  • Back Market

    • Key Features: A marketplace exclusively for refurbished electronics. They vet their refurbishers stringently and offer a minimum 1-year warranty on all products. They aim to make buying refurbished as easy and trustworthy as buying new.
    • Pros: Dedicated to refurbished items, strong quality control over sellers, standardized warranty across the platform, and a commitment to reducing e-waste. User-friendly interface.
    • Cons: Prices can sometimes be higher than other marketplaces, as they ensure higher quality standards from their refurbishers.
    • Average Price: Generally good value, with transparent grading of device conditions.
  • Laptop Outlet While UK-based, they often ship internationally or good for comparative research

    • Key Features: Offers a broad selection of refurbished laptops, desktops, and other electronics. They emphasize quality checks and provide varying warranty options.
    • Pros: Large inventory of different brands and specifications, often very competitive pricing, particularly for older generation but still capable machines.
    • Cons: Primarily UK-focused, so shipping and support might be less straightforward for US customers.
    • Average Price: Known for offering some of the lowest prices on refurbished laptops.

When considering these alternatives, always check the specific warranty, return policy, and the reputation of the individual seller if it’s a marketplace to ensure a smooth and satisfactory purchase.

How to Contact it-versand.com

When dealing with online purchases, especially for electronics, knowing how to reach customer support is crucial.

It-versand.com provides several channels for assistance, from general inquiries to specific help with orders or technical issues. Empiretodayfl.com Review

This transparency helps build trust and addresses concerns for potential buyers searching for “it versand com telefonnummer” or “it versand com kontakt.”

Online Support Portal

The most prominent and comprehensive support channel listed on the it-versand.com homepage is their dedicated support portal.

  • Soforthilfe / FAQ Immediate Help / FAQ: This link https://support.it-versand.com/hc/de leads to a comprehensive knowledge base. Here, users can find answers to frequently asked questions about orders, products, technical issues, warranties, and more. This is often the quickest way to resolve common queries without direct interaction.
  • Kontakt Contact / Hilfe / Reklamation Help / Complaint: These links https://support.it-versand.com/hc/de/requests/new direct users to a contact form within their support system. This is the primary method for submitting specific inquiries, requests, or complaints. When using this form, it’s advisable to provide as much detail as possible, including order numbers, product specifics, and a clear description of the issue.

Direct Communication Implied or Common Methods

While a direct “it versand com telefonnummer” isn’t immediately visible on the homepage as a prominent feature, most reputable online retailers offer phone support, especially for business clients.

Given their focus on “B2B Geschäftskunden” who receive a “persönlichen Ansprechpartner” personal contact person, it’s highly probable that a direct phone number is provided to these specific clients or can be found within the support portal after initial contact.

Common direct communication methods, often available upon request or for registered users, include: Onegate.network Review

  • Email Support: Likely available through the contact form, where communication can be tracked and detailed responses provided.
  • Phone Support: As mentioned, probably available for B2B customers or for complex issues that cannot be resolved via the FAQ or contact form. It’s a standard expectation for “it versand com nürnberg” or any physical location-based inquiries if they have one.
  • Live Chat: While not explicitly advertised on the homepage, many modern e-commerce sites offer live chat for immediate, real-time assistance. This would be a beneficial addition if not already present.

Social Media Presence

While the homepage doesn’t directly link to social media support, many businesses use platforms like Facebook, Twitter, or LinkedIn for customer engagement and support.

Checking their official social media pages might offer another avenue for general inquiries or to gauge their responsiveness, though formal support channels are usually preferred for sensitive issues.

Physical Address / Impressum

For a German-based company, the “Impressum” legal disclosure section is mandatory and usually contains company details, including the official address and contact information.

While not a primary customer service channel, it offers legal transparency and can be used for formal correspondence.

This is often where one might find “it versand com impressum” details. Safeswap.online Review

In summary, it-versand.com provides clear pathways for customer support, primarily through its online support portal.

For critical issues or for business clients, more direct communication methods are likely available, ensuring that customers can get the help they need efficiently.

It-versand.com Pricing

Understanding the pricing strategy of it-versand.com is key to appreciating its value proposition.

The core appeal lies in its focus on “Generalüberholt” professionally refurbished IT hardware, which inherently translates to significant cost savings compared to new devices.

The website highlights “bis 75% sparen” up to 75% savings, making it an attractive option for budget-conscious individuals, students, and businesses. Forensicpolygraph.com Review

How Pricing is Determined

The pricing of refurbished items at it-versand.com is influenced by several factors:

  • Original Price of the Device: Refurbished items are priced as a percentage of their original retail value. High-end business laptops or powerful workstations, even refurbished, will naturally cost more than entry-level models.
  • Condition and Grade: While it-versand.com states all items are “wie Neu” like new after refurbishment, the initial condition of the returned or off-lease device can influence the cost of refurbishment and, consequently, the final price. However, the homepage text suggests a consistent “high quality refurbished” standard.
  • Age and Model: Newer models of refurbished equipment, especially those that are “sehr junge Gebrauchtgeräte” very young used devices, will typically command higher prices than older generations, even if they are functionally robust.
  • Specifications: Higher specifications e.g., more RAM, larger SSD, dedicated graphics card, faster processor like a newer Intel i7 or AMD Ryzen will increase the price, reflecting the enhanced performance.
  • Warranty Length: While the site offers “bis 3 Jahre Garantie,” the specific warranty length for individual products might vary, and a longer warranty could be factored into the price, though it’s often a standard offering for their refurbished products.
  • Included Software/OS: The option to purchase a device “mit oder ohne Betriebssystem” with or without operating system suggests flexibility. A pre-installed and configured operating system like Windows 10, which they recommend adds value and is likely included in the listed price.

Value Proposition

The central “it versand com gutschein” for customers is the inherent discount from buying refurbished.

Beyond the direct price reduction, the value proposition is enhanced by:

  • Quality Assurance: The professional refurbishment process, including “umfassende Tests” comprehensive tests and thorough cleaning, ensures that customers receive a reliable and functional product. This reduces the risk often associated with buying used electronics.
  • Extended Warranty and Return Policy: A 30-day testing period and up to 3 years warranty significantly mitigate financial risk. The 4-week return policy further adds to customer confidence, making the purchase decision much easier.
  • Sustainability Bonus: While not a direct monetary saving, the “Green IT” aspect provides an ethical and environmental benefit. Customers save money while contributing to reducing e-waste and carbon emissions.
  • Free and Fast Shipping: “Schneller & kostenloser Versand” adds to the overall savings by eliminating additional charges that can inflate the final cost from other retailers.

Payment Methods and Financing Options

The variety of payment methods also contributes to accessibility and pricing flexibility:

  • Standard Options: PayPal, direct debit Lastschrift, credit card Kreditkarte, prepayment Vorkasse, cash on delivery Nachnahme.
  • Invoice Purchase: “KLARNA Rechnungskauf” and “Rechnungskauf” through PayPal for all customers, and direct “Rechnungskauf” for B2B clients Kommunen, öffentliche Hand, Schulträger, provide options for delayed payment, which can be crucial for budget management, particularly for businesses and institutions.
  • Amazon Login: A convenient option for customers with existing Amazon accounts, streamlining the checkout process.

In essence, it-versand.com’s pricing strategy is built on delivering high-quality, professionally refurbished IT hardware at significantly reduced prices, supported by strong guarantees and flexible payment terms, making it a compelling choice for “it versand com seriös” and cost-effective IT solutions. Good-resume.com Review

It-versand.com vs. Competitors

When considering refurbished IT hardware, comparing it-versand.com to its competitors is essential to understand its unique standing in the market.

This comparison will help in understanding “it versand com erfahrungen” in a broader context.

Manufacturer-Certified Refurbished Programs e.g., Dell Refurbished, HP Renew, Apple Certified Refurbished

  • it-versand.com: Offers a wide range of brands Dell, HP, Fujitsu, Lenovo, Apple and sources from various channels like leasing returns and exhibition units.
  • Manufacturer Programs: Strict control over quality as they are refurbished by the original manufacturer. Often come with identical warranties to new products. Limited to their own brand.
  • Comparison: it-versand.com provides more brand variety under one roof, which is a significant convenience. Manufacturer programs offer the highest guarantee of authenticity and original parts, but you have to go to multiple sites for different brands. it-versand.com’s “bis 3 Jahre Garantie” is competitive, sometimes even exceeding manufacturer warranties for new products, making it a strong alternative to seeking out individual “it versand com seriös” claims for multiple brands.

Large Online Marketplaces e.g., Amazon Renewed, Newegg Refurbished

  • it-versand.com: Specializes specifically in IT hardware. Emphasizes professional refurbishment and direct warranties. Strong focus on sustainability.
  • Marketplaces: Offer an immense selection across almost all product categories and brands, often from various third-party sellers. Quality can vary depending on the seller, though many have guarantees e.g., Amazon Renewed Guarantee.
  • Comparison: it-versand.com provides a more curated experience focused purely on IT, with a consistent standard of refurbishment that they control directly. Marketplaces offer breadth but require more due diligence from the buyer to assess individual seller reputations and product conditions. For someone wanting to “it versand com bewertung” a specialized IT seller, it-versand.com feels more focused and specialized.

Specialized Refurbishers/Resellers e.g., Back Market, smaller regional shops

  • it-versand.com: A well-established German entity with a strong emphasis on business and education clients, and a significant online presence with a large number of positive reviews nearly 20,000. Their unique “Green IT” initiative sets them apart.
  • Other Specialized Refurbishers: Can vary widely in terms of size, quality control, warranty, and specialization. Some might focus on very specific types of IT e.g., gaming PCs, servers.
  • Comparison: it-versand.com stands out with its high volume of positive reviews and a transparent, detailed refurbishment process. The “it versand com nürnberg” mention implies a physical presence or a strong local base, which can be reassuring. Their specific programs for schools and businesses are also a differentiator, providing tailored solutions beyond general consumer sales. The scale and consistent reviews suggest a more reliable operation than many smaller, less transparent refurbishers.

Key Differentiators for it-versand.com

  1. Transparency in Refurbishment: They clearly state their sourcing and testing procedures.
  2. Extended Warranty & Returns: The 3-year warranty and 4-week return policy are exceptionally generous, reducing buyer risk significantly.
  3. Strong Sustainability Focus: Their “Green IT” and tree-planting initiative provide an ethical bonus that not all competitors emphasize.
  4. Targeted B2B/Education Services: Personal contact persons and invoice purchasing options cater effectively to institutional clients.
  5. Customer Validation: The high volume of positive reviews on their site and likely on “it versand com trustpilot” indicates strong customer satisfaction.

In essence, it-versand.com strikes a balance between the vast selection of general marketplaces and the stringent quality control of manufacturer-direct programs, with added benefits of sustainability and robust customer-centric policies.

For those seeking reliable, affordable, and ethically sourced refurbished IT hardware, it-versand.com presents a very competitive and trustworthy option.

FAQ

What is it-versand.com?

It-versand.com is an online retailer specializing in professionally refurbished IT hardware, including PCs, notebooks, and tablets, alongside some new IT hardware. Titlew.com Review

They cater to private customers, schools, home offices, and businesses, emphasizing cost savings, quality assurance, and environmental sustainability.

Is it-versand.com a reputable company?

Yes, based on the information provided on their website, it-versand.com appears to be a reputable company.

They proudly display a 4.9 out of 5 rating based on over 19,000 reviews, offer a generous warranty of up to 3 years, and provide a 30-day testing period, all of which suggest a commitment to customer satisfaction and product quality.

The detailed descriptions of their refurbishment process further build trust.

What kind of products does it-versand.com sell?

It-versand.com primarily sells refurbished IT hardware such as desktop PCs, laptops notebooks, and tablets. They also offer monitors and various accessories. Activewear-shop.com Review

Their inventory includes devices from popular brands like Dell, HP, Fujitsu, Lenovo, and Apple.

How much can I save by buying from it-versand.com?

It-versand.com claims that customers can save up to 75% compared to the price of new IT hardware.

This significant discount makes refurbished products an attractive option for budget-conscious buyers.

What does “generalüberholt” mean for it-versand.com products?

“Generalüberholt” means professionally refurbished.

According to it-versand.com, this involves a meticulous process where devices from sources like leasing returns or exhibition units are thoroughly tested for functionality, cleaned inside and out, and optically enhanced to ensure they are “wie Neu” like new before being resold. Ifijobs.com Review

What is the warranty offered by it-versand.com?

It-versand.com offers a warranty of up to 3 years on their refurbished products.

This is a very generous warranty period for used electronics, providing customers with long-term peace of mind regarding their purchase.

Can I return a product if I’m not satisfied with it?

Yes, it-versand.com offers an extended 4-week return policy, which is more generous than the standard two-week legal right to return in Germany.

They also provide a 30-day testing period, allowing ample time to evaluate your purchase.

Does it-versand.com offer free shipping?

Yes, it-versand.com advertises “Schneller & kostenloser Versand” Fast & free shipping on their homepage, which adds to the overall value proposition for customers. Sorcer.io Review

What payment methods are accepted by it-versand.com?

It-versand.com accepts various payment methods, including PayPal, direct debit Lastschrift, credit card Kreditkarte, cash on delivery Nachnahme, prepayment Vorkasse, KLARNA invoice purchase, SOFORT transfer, and Amazon Login.

Amazon

Invoice purchase is also available for B2B customers and via PayPal for others.

Is it-versand.com good for businesses or schools?

Yes, it-versand.com has dedicated sections and services for “B2B Geschäftskunden” business customers, “Schulen & Bildung” schools & education, and “Bankenkunden” bank clients. They offer personalized service and invoice purchasing options, making them suitable for bulk orders and institutional needs.

How does it-versand.com contribute to environmental protection?

It-versand.com promotes “Green IT” and emphasizes that buying refurbished hardware helps “Nachhaltig – für Klima & Umwelt” sustainable – for climate & environment. By extending the life of IT devices, they help reduce electronic waste and conserve resources. Difrancoshoes.com Review

They also partner with Fairventures to plant trees in Borneo with customer support.

What brands of computers does it-versand.com offer?

It-versand.com offers refurbished computers from a variety of well-known brands, including Fujitsu, Lenovo, Apple, Dell, and HP.

This ensures a wide selection for different user preferences and requirements.

Does it-versand.com offer discounts for students or teachers?

Yes, it-versand.com offers a “Studentenrabatt oder der Schülerrabatt” student discount or pupil discount. This discount is applied automatically after registration on their website, making quality IT more accessible for educational purposes.

Can I get personal advice before buying a computer from it-versand.com?

Yes, it-versand.com encourages customers to contact them via their contact form if they are not familiar with typical computer terminology or have questions about products.

They state they will take the time to personally help you with your purchase.

B2B customers also receive a personal contact person.

Are the refurbished computers from it-versand.com pre-installed with an operating system?

It-versand.com offers customers the choice of buying a used computer “mit oder ohne Betriebssystem” with or without an operating system. They recommend Microsoft Windows 10, noting that their professionally configured computers are often “vorinstalliert und komplett eingerichtet” pre-installed and completely set up, allowing for immediate use.

What is the “Impressum” on it-versand.com?

The “Impressum” is a legally required disclosure for German websites, providing essential company information such as the legal entity’s name, address, registration details, and contact information.

It serves to ensure transparency and accountability.

How do I find the right PC on it-versand.com?

It-versand.com suggests that before buying a refurbished PC, you should consider your specific needs, such as the programs you’ll run and their hardware requirements processor, RAM, storage, graphics card. They have a “Ratgeber” guide and potentially a “Kaufberater” purchase advisor to help you find the optimal computer.

Does it-versand.com sell new IT hardware as well?

While their primary focus is on professionally renewed refurbished hardware, the homepage text also mentions that they offer “sowie neue IT Hardware” as well as new IT Hardware for various customer segments, indicating a mixed inventory.

What are “Messe und Leasing Rückläufer”?

“Messe und Leasing Rückläufer” refer to devices that were previously used as display models at trade fairs Messe or returned after a leasing contract concluded Leasing Rückläufer. These are common sources for high-quality refurbished IT equipment, as they are typically well-maintained and relatively new.

How does it-versand.com ensure the quality of its refurbished products?

It-versand.com ensures quality through a multi-step process: meticulously checking functionality, conducting extensive tests, thoroughly cleaning devices inside and out, and optically enhancing them.

This comprehensive quality assurance aims to deliver “high quality refurbished” products that are reliable and look almost new.



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