Jhpservices.co.uk Reviews

Based on checking the website, Jhpservices.co.uk appears to be a legitimate and reputable heating and plumbing service provider based in Edinburgh, Scotland. They specialize in new boiler installations, annual boiler servicing, boiler repairs, heat pump installations, and bespoke bathroom installations. Their online presence highlights a strong commitment to customer satisfaction, evidenced by numerous positive testimonials and a focus on quality service. This company seems to operate within permissible business activities, offering essential home services that align with ethical practices.

For anyone in the Edinburgh area seeking reliable and professional heating or plumbing solutions, Jhpservices.co.uk presents itself as a solid option.

They emphasize transparency, clear communication, and a dedication to getting the job done right the first time.

The site’s narrative also touches on a touching personal story, dedicating the business to a beloved family member, which adds a layer of genuine care and commitment to their operations.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Jhpservices.co.uk Review & First Look

A thorough review of Jhpservices.co.uk reveals a professional and user-friendly website that clearly communicates its core services.

The site is well-organized, making it easy for potential customers to navigate and find the information they need regarding heating, plumbing, and bathroom installation services.

The overall impression is one of transparency and reliability, which are crucial factors when selecting a home service provider.

Initial Website Impressions

Upon first glance, the Jhpservices.co.uk website presents a clean, modern, and inviting design.

The use of clear headings, relevant imagery, and concise descriptions allows visitors to quickly grasp the scope of services offered. Parkscandles.com Reviews

The contact information is prominently displayed, including a phone number and a “Contact Us” link, ensuring easy accessibility for inquiries.

• Professional Aesthetic: The website employs a professional color scheme and layout, instilling a sense of trust and competence.
• Intuitive Navigation: The menu toggle and clear calls to action make it straightforward to move between service categories like “New Boiler Installations” and “Home Care Plans.”
• Mobile Responsiveness: The site appears to be optimized for various devices, ensuring a seamless user experience whether accessed on a desktop, tablet, or smartphone.

Service Offerings Overview

Jhpservices.co.uk prides itself on offering a comprehensive range of heating and plumbing services.

They position themselves as “Edinburgh’s Heating Experts,” focusing on quality and customer satisfaction. The primary services include:

• New Boiler Installations: Emphasizing their status as a Worcester Accredited Installer, offering up to a 12-year guarantee on new boiler installations. This extended guarantee is a significant benefit, as standard boiler warranties typically range from 2 to 7 years.
• Annual Boiler Servicing: Highlighting the importance of regular maintenance for safety and efficiency, conducted by fully qualified engineers.
• Boiler Repairs: Offering investigation and repair services for all makes and models of boilers.
• Heat Pump Installations: Providing an alternative, energy-efficient heating solution, with engineers highly qualified in their installation.
• Home Care Plans: Offering affordable monthly payment cover plans for boiler and central heating system servicing and maintenance, providing peace of mind for homeowners.
• Bespoke Bathrooms: Expanding beyond heating and plumbing to include design and fitting services for bathrooms, shower rooms, and en-suites, catering to various needs from mobility adaptations to stylish upgrades.

Jhpservices.co.uk Features

The website incorporates several features designed to enhance the customer experience and streamline the process of engaging with their services.

These features reflect a modern approach to customer service, leveraging technology to provide convenience and transparency. Flyingtiger.com Reviews

Online Boiler Quote Tool

One of the standout features is the “Get an Instant New Boiler Quote” tool.

This interactive questionnaire allows prospective customers to receive an estimated price for a new boiler by inputting specific details about their home.

• Personalized Estimates: The tool asks for essential information such as house type, number of bedrooms, number of bathrooms, and cylinder & flue type. This customization helps generate a more accurate initial quote.
• Time-Saving: Rather than waiting for a site visit for an initial estimate, customers can get an immediate indication of costs, saving time and effort.
• Transparency: Providing an online quote tool demonstrates a commitment to transparency in pricing, which builds trust with potential clients.

Customer Testimonials and Reviews

The website prominently features a dedicated section showcasing customer testimonials, reinforcing their reputation and service quality.

These testimonials are attributed to real individuals and provide specific feedback on their experiences.

• Direct Feedback: The reviews highlight key aspects of their service, such as professionalism, punctuality, friendliness, and quality of work. For instance, Fiona Marshall praised their “professional” and “high standard” work with “very competitive pricing.” Simon Alexander noted the ease of dealing with them and great communication.
• Trustpilot Integration: Mentions of Trustpilot and “5 Star Google Reviews” indicate that they are actively seeking and receiving feedback on external platforms, which lends further credibility. Over 85% of consumers trust online reviews as much as personal recommendations, making this a critical feature for building confidence.
• Range of Experiences: The testimonials cover various services, from boiler servicing and repairs to full heating system installations, demonstrating their versatility and consistent service quality across different job types.

Jhpservices.co.uk Pros & Cons

Like any service provider, Jhpservices.co.uk presents a set of advantages and potential considerations. Campbellanddumville.co.uk Reviews

Evaluating these helps provide a balanced perspective for anyone considering their services.

Advantages of Using JHP Services

JHP Services appears to offer several compelling benefits for customers in their service area.

• Accredited Installer Status: Being a Worcester Accredited Installer is a significant advantage, allowing them to offer extended guarantees of up to 12 years on selected new boiler models. This indicates a high level of training and adherence to manufacturer standards.
• Comprehensive Service Range: From emergency boiler repairs to full central heating installations and even bespoke bathrooms, they cover a broad spectrum of home heating and plumbing needs, potentially acting as a one-stop shop for homeowners.
• Strong Customer Satisfaction: The abundance of positive testimonials on their website and references to 5-star Google and Trustpilot reviews suggest a high level of customer satisfaction. For example, a recent industry survey indicated that businesses with more than 50 online reviews see a 4.6% higher conversion rate.
• Transparent Pricing Online Quote Tool: The instant boiler quote tool provides a level of transparency and convenience rarely found, allowing customers to budget effectively from the outset.
• Dedicated & Professional Team: Customer feedback consistently praises the team’s professionalism, knowledge, friendliness, and tidiness. Phrases like “very knowledgeable, professional and also very nice and friendly” and “the tidiest and cleanest company ever” recur in testimonials.
• Personal Touch: The dedication of the company to Jordan Lipscombe Robertson adds a human element and suggests a business built on strong family values and commitment.

Considerations for Potential Customers

While largely positive, there are a few general considerations that apply to any service provider, including JHP Services.

• Geographic Limitation: Their services are specifically for Edinburgh and the surrounding areas. This is not a “con” for local residents but means they are not an option for those outside this region.
• Reliance on Online Reviews: While generally positive, it’s always advisable for prospective customers to cross-reference reviews on independent platforms like Google and Trustpilot to get the broadest possible perspective, as highlighted by 93% of consumers checking online reviews before making a purchase decision.
• Specific Service Niche: While comprehensive in their heating and plumbing offerings, they don’t appear to extend into other home services like electrical work or roofing, which some larger home service companies might.

Jhpservices.co.uk Alternatives

When considering any home service, it’s wise to explore alternatives to ensure you’re making the best decision for your specific needs and budget.

In Edinburgh, a vibrant market exists for heating, plumbing, and bathroom installation services. Duncansdrivingschool.com Reviews

Other Reputable Heating & Plumbing Companies in Edinburgh

Some well-known alternatives that might be worth investigating include:

• Boiler Gas Edinburgh: Known for boiler installations, servicing, and repairs, often highlighted for quick response times and competitive pricing.
• Edinburgh Boiler Company: A prominent player in the region, offering a full suite of boiler services, including finance options for new installations. They also have a strong online presence and numerous reviews.
• HomeServe UK: While a national company, HomeServe has a significant presence in Edinburgh, offering various home emergency cover plans that include heating, plumbing, and drainage. They cater to a broader audience with their comprehensive service plans.
• Local Independent Plumbers: Often, smaller, independent plumbers and heating engineers offer highly personalized service and can be more flexible with scheduling and bespoke requests. Searching local directories or asking for community recommendations can yield excellent results.

Factors to Consider When Choosing an Alternative

When comparing JHP Services with other providers, consider these key factors to make an informed decision:

• Accreditations and Guarantees: Check if alternative companies are also Worcester Accredited or accredited by other major boiler manufacturers like Ideal or Baxi and what length of guarantee they offer on new installations. A 12-year guarantee, as offered by JHP Services, is relatively long and a strong indicator of quality.
• Service Range: Does the alternative offer all the services you require? If you need a full bathroom renovation as well as boiler work, ensure the company is equally skilled and experienced in both.
• Customer Reviews and Reputation: Beyond the company’s website, scour independent review sites Google Reviews, Trustpilot, Checkatrade for balanced feedback. Pay attention to how companies respond to negative reviews, as this can be very telling.
• Pricing and Quotes: Obtain detailed, written quotes from multiple providers. Compare not just the final price but also what is included in the quote e.g., specific boiler model, length of warranty, labor, materials, disposal of old units.
• Emergency Services: If emergency response is a priority, inquire about their availability for urgent call-outs, typical response times, and associated costs.
• Payment Plans and Financing: For larger investments like new boilers, ask about available payment plans or financing options. JHP Services offers Home Care Plans, which is a type of subscription, which could be a consideration, so compare similar offerings from competitors.

Jhpservices.co.uk Pricing

Based on the information available on their website, Jhpservices.co.uk provides a clear approach to pricing, particularly for new boiler installations, and offers structured payment plans for ongoing maintenance.

While exact figures are not universally displayed as is common for bespoke services, their methodology indicates transparency.

New Boiler Installation Pricing

For new boiler installations, JHP Services utilizes an online quotation tool. Claritywatchfaces.com Reviews

This indicates that pricing is not fixed but depends on several factors specific to a customer’s home and preferences.

• Personalized Quotes: The “Get an Instant New Boiler Quote” tool gathers information like house type e.g., flat, terraced, semi-detached, detached, number of bedrooms 1-2, 3-4, 5+, number of bathrooms, and existing cylinder & flue type. Each of these variables influences the complexity of the installation and the size/type of boiler required, directly impacting the final price.
• Factors Influencing Cost:
  • Boiler Type: Combi, regular, or system boilers each have different price points. Combi boilers, for instance, are generally more expensive to purchase but simpler to install than regular boilers requiring a hot water cylinder and cold water tank.
  • Boiler Size kW: The heating demand of a property dictates the boiler’s power output kW, with higher outputs generally costing more.
  • Installation Complexity: Factors like re-routing gas pipes as mentioned in a testimonial, moving the boiler’s location, or upgrading the flue can add significant labor and material costs.
  • Brand and Model: While JHP Services highlights Worcester Bosch, different models within that brand will have varying price tags. Worcester Bosch, being a premium brand, often commands higher prices than some other manufacturers, but this is offset by their reliability and guarantees. Data from industry averages show new boiler installations can range from £1,800 to £4,500 for a standard combi boiler, with more complex installations reaching £6,000+.
• Guarantee Inclusion: The quoted price includes the boiler itself and the installation, along with the benefit of up to a 12-year guarantee as a Worcester Accredited Installer, which adds substantial long-term value.

Home Care Plans Pricing

JHP Services offers “Home Care Plans,” which are essentially subscription-based maintenance agreements.

While specific monthly costs are not listed directly on the homepage, the presence of such plans implies structured, recurring payments for boiler and central heating maintenance.

• Affordable Monthly Payments: The website states these are “affordable monthly payment cover plans for servicing and maintaining your boiler and central heating system.” This suggests different tiers of coverage, similar to typical industry offerings.
• Benefits of Care Plans:
  • Annual Servicing: Often included, ensuring the boiler runs safely and efficiently, reducing the risk of breakdowns. A standard boiler service typically costs between £70 and £120 in the UK.
  • Breakdown Cover: Plans usually include cover for call-outs and repairs, potentially covering parts and labor.
  • Peace of Mind: Provides financial predictability and eliminates the stress of unexpected large repair bills.
• Typical Industry Range: Home care plans for boilers and central heating systems in the UK commonly range from £10 to £30 per month, depending on the level of coverage e.g., basic service only vs. full parts and labor breakdown cover.

How to Cancel Jhpservices.co.uk Home Care Plan

Based on the information available on the Jhpservices.co.uk website, the Home Care Plans are designed for ongoing maintenance and cover.

While specific cancellation procedures aren’t detailed on the main page, general industry practices for such subscription-based services provide a good guide. Leiho.co.uk Reviews

General Cancellation Principles for Service Plans

For most home care or maintenance plans, cancellation typically involves direct communication with the service provider.

• Review Your Agreement: The first and most crucial step is to locate and review the terms and conditions of your specific Home Care Plan agreement. This document will outline the exact cancellation policy, including:
  • Notice Period: How much advance notice is required before cancellation e.g., 30 days.
  • Cancellation Method: Whether cancellation must be in writing email or letter, by phone, or through an online portal.
  • Early Termination Fees: If there’s a minimum contract term e.g., 12 months and whether early cancellation incurs a penalty.
  • Refund Policy: If any pro-rata refunds are applicable for prepaid services.
• Direct Contact: The most straightforward approach will likely be to contact JHP Services directly.
  • Phone Call: Call their main office number, which is prominently displayed as 0131 552 0854. Be prepared to provide your account details and the reason for cancellation.
  • Email: Look for a customer service email address on their “Contact Us” page. Sending an email provides a written record of your cancellation request.
  • Written Letter: For formal documentation, a written letter sent via recorded delivery to their business address if available on the site can be effective.

Important Considerations for Cancellation

• Timing: Be mindful of renewal dates. If you wish to avoid automatic renewal, initiate the cancellation process well before your current plan is set to expire.
• Boiler Servicing: Remember that cancelling a care plan means you will no longer receive the included annual boiler service or breakdown cover. You will then need to arrange these services independently. Regular boiler servicing is vital for safety and efficiency, often a requirement for maintaining boiler warranties. According to the Gas Safe Register, over 22,000 unsafe gas appliances were found in UK homes between 2020-2021, emphasizing the importance of professional servicing.
• Documentation: Always keep a record of your cancellation request, including dates, names of persons spoken to, confirmation numbers, and copies of any written correspondence.

Jhpservices.co.uk vs. Competitors

When evaluating Jhpservices.co.uk against its competitors in the Edinburgh heating and plumbing market, several distinguishing factors emerge, particularly in customer focus, accreditation, and service breadth.

Key Differentiators of Jhpservices.co.uk

JHP Services appears to carve out its niche through a blend of strong technical accreditation and a clear emphasis on customer satisfaction.

• Worcester Accredited Installer & Extended Guarantee: This is arguably their strongest competitive advantage. Not all heating companies achieve this accreditation, and it allows JHP Services to offer up to a 12-year guarantee on new Worcester Bosch boilers. Many competitors might offer shorter warranties typically 5-7 years or only through the manufacturer directly, without the added installer endorsement. This lengthy guarantee provides significant peace of mind and long-term value.
• Personalized Online Boiler Quote Tool: While some larger national companies might offer similar tools, it’s less common for local or regional businesses to provide such an immediate, personalized quote for boiler installations. This feature sets them apart from many local competitors who would require a site visit for an initial estimate.
• Strong Local Reputation & Testimonials: Their website showcases a high volume of positive, detailed testimonials specifically mentioning local experiences and names. This deep local trust can be more compelling than generic reviews for larger, national chains. The anecdotal evidence from their customers “Absolutely A1,” “Highly Recommend,” “Fair Price” reinforces a consistent positive experience.
• Bespoke Bathroom Services: While many plumbing companies might do basic bathroom installations, JHP Services explicitly offers “Beautiful Bespoke Bathrooms,” suggesting a higher level of design and fitting expertise, catering to specific lifestyle and mobility needs. This broadens their appeal beyond just heating issues.
• Family-Oriented Business: The “Our Story” section, dedicating the business to a family member, provides a personal touch that many larger, corporate competitors lack. This can foster a sense of trust and community connection.

How They Stack Up Against General Competitors

• Pricing: While JHP Services emphasizes fair pricing, direct comparison without specific quotes is challenging. However, their online quote tool indicates a commitment to transparent pricing for new boilers, which can be an advantage over competitors who are less upfront.
• Emergency Response: The website implies readiness for boiler repairs “JHP Services are on hand to investigate any problems”, but specific details on 24/7 emergency call-out response times and priority for care plan customers would need direct inquiry. Larger national players like HomeServe often market extensive emergency response networks.
• Service Volume vs. Personalized Touch: Larger firms might handle a higher volume of jobs, potentially leading to faster initial availability but sometimes a less personalized customer experience. JHP Services, as a dedicated Edinburgh-based company, appears to focus on building long-term customer relationships.
• Geographic Reach: JHP Services is clearly focused on Edinburgh and surrounding areas. Larger national companies e.g., British Gas, HomeServe have a wider geographic reach, which isn’t a direct comparison but a consideration for customers outside JHP’s service zone.

In summary, JHP Services seems to differentiate itself through its premium accreditation, customer-centric digital tools, strong local reputation, and a broader service offering that includes detailed bathroom installations.

For customers prioritizing a trusted, local expert with strong guarantees, JHP Services presents a highly competitive option. Meagherspharmacy.ie Reviews

Understanding Home Care Plans: A Better Alternative to Debt

While JHP Services offers “Home Care Plans,” which involve regular monthly payments for boiler and central heating maintenance, it’s essential to understand the underlying financial principle of any subscription or payment plan.

These plans are designed to prevent large, unexpected costs by spreading out the expense of servicing and potential repairs.

From an Islamic perspective, the critical aspect is ensuring these plans are structured without elements of Riba interest or excessive Gharar uncertainty/gambling.

Examining Home Care Plans Through an Ethical Lens

Most home care plans are a form of Ijara leasing/renting for services or a form of Takaful mutual insurance if they pool resources for shared risk, rather than conventional interest-based insurance.

• Avoiding Riba: Ensure the monthly payments are solely for the service and maintenance, and not for borrowing money to cover costs with added interest. A legitimate home care plan should be a direct transaction for services rendered or for a pre-agreed service package, not a loan.
• Clarity on Gharar: The terms of the plan should be crystal clear. What exactly is covered? What is excluded? Are there caps on claims? The less ambiguity, the better, to avoid elements of gambling where the outcome is purely by chance. A well-defined service contract minimizes gharar.
• Beneficial Service: These plans promote proactive maintenance, which can extend the life of appliances and prevent costly breakdowns. This aligns with principles of stewardship Amānah over one’s property and avoiding waste. Regularly servicing a boiler, for instance, not only ensures safety but also improves energy efficiency, saving money in the long run. The Energy Saving Trust estimates that a well-maintained boiler can reduce energy bills by 10-15%.

Better Alternatives for Financial Preparedness

While home care plans can be a convenient way to budget for maintenance, a more proactive and self-sufficient approach to financial preparedness aligns strongly with Islamic principles of saving and avoiding reliance on debt or overly complex financial instruments. Spiritclothing.ie Reviews

• Dedicated Savings Fund:

  • Concept: Instead of paying a monthly fee to a third party, set aside a specific amount each month into a dedicated savings account specifically for home maintenance and emergencies.
  • Benefits:
    • Control: You retain full control over your funds.
    • No Fixed Payments: You’re not tied to a contract. you can adjust your savings as needed.
    • Flexibility: If no major repairs are needed, the money accrues and can be used for upgrades or other investments, earning halal returns e.g., through sharia-compliant savings accounts.
    • No Riba: This method is entirely free from interest.
  • Practicality: Estimate annual servicing costs £70-£120 and add a contingency for potential repairs e.g., £20-£50 per month. This builds a substantial fund over time. For example, saving £30/month for 5 years yields £1,800, often enough to cover a significant repair or contribute towards a new boiler.

• Emergency Fund General:

  • Concept: Build a broader emergency fund that covers 3-6 months of essential living expenses, including unexpected home repairs.
  • Benefits: Provides a safety net for a wide range of unforeseen circumstances, not just home-related issues.
  • Proactive Planning: Encourages financial discipline and reduces reliance on loans or credit cards when emergencies arise. Over 60% of UK households have less than £1,000 in savings, leaving many vulnerable to unexpected costs.

• Halal Investment for Long-Term Maintenance:

  • Concept: For major replacements like boilers costing £2,000-£4,000+, consider investing in sharia-compliant funds or instruments. These investments aim to generate ethical returns over the long term.
  • Benefits: Your money grows, helping to fund future large expenses without resorting to debt.
  • Example: Investing £50 per month into a growth-oriented halal fund could accumulate a significant sum over a decade, easily covering a new boiler when needed.

By prioritizing direct savings and building robust emergency funds, individuals can achieve financial security for home maintenance in a manner that is ethically sound and empowers them through self-reliance.

FAQs

What services does Jhpservices.co.uk offer?

Jhpservices.co.uk offers a comprehensive range of heating and plumbing services, including new boiler installations, annual boiler servicing, boiler repairs, heat pump installations, and bespoke bathroom design and fitting. Komadori.se Reviews

Is Jhpservices.co.uk a reputable company?

Yes, based on the numerous positive testimonials on their website and their emphasis on quality, professionalism, and customer satisfaction, Jhpservices.co.uk appears to be a reputable and trusted service provider in Edinburgh.

Does Jhpservices.co.uk offer emergency services?

The website states that JHP Services are “on hand to investigate any problems with your boiler and repair all makes and models where possible,” implying they handle repair emergencies.

For specific emergency response times, it’s best to contact them directly at 0131 552 0854.

What kind of guarantee do they offer on new boilers?

As a Worcester Accredited Installer, Jhpservices.co.uk is able to offer up to a 12-year guarantee on selected new boiler models, which is significantly longer than standard manufacturer warranties.

How can I get a quote for a new boiler from Jhpservices.co.uk?

You can get an instant quote for a new boiler by using their online quotation tool directly on their website. Bugatti.com Reviews

You’ll need to answer a few simple questions about your home, such as house type, number of bedrooms, bathrooms, and flue type.

Does Jhpservices.co.uk install heat pumps?

Yes, JHP Services’ engineers are highly qualified and experienced in installing heat pumps as an alternative heating option to gas or oil boilers.

Do they offer bathroom installation services?

Yes, Jhpservices.co.uk can design and fit new bathrooms, shower rooms, or en-suites, catering to various needs including mobility requirements or stylistic upgrades.

What are JHP Services’ Home Care Plans?

Home Care Plans are affordable monthly payment cover plans for servicing and maintaining your boiler and central heating system, designed to provide peace of mind and cover potential repair costs.

How do I contact Jhpservices.co.uk?

You can contact Jhpservices.co.uk by calling them at 0131 552 0854 or by using the “Contact Us” link on their website. Hubbed.com.au Reviews

Where is Jhpservices.co.uk based?

Jhpservices.co.uk provides heating and plumbing solutions throughout Edinburgh and the surrounding areas in Scotland.

Are the boiler services carried out by qualified engineers?

Yes, at JHP Services, they are fully qualified to carry out a range of checks to ensure your boiler is in safe working order.

Can I trust the reviews on their website?

The website features numerous detailed testimonials from satisfied customers, some mentioning Trustpilot and Google Reviews, which suggests their reviews are authentic and reflective of real customer experiences.

Do they service all makes and models of boilers?

Yes, JHP Services are on hand to repair all makes and models of boilers where possible.

What is the advantage of using a Worcester Accredited Installer?

The main advantage is the ability to receive extended guarantees up to 12 years on new Worcester Bosch boilers, ensuring long-term reliability and support for your heating system. Billyray.it Reviews

How do their Home Care Plans compare to a savings fund?

While Home Care Plans offer convenience and fixed monthly costs, a dedicated savings fund provides full control over your money, allows for potential growth, and avoids any contractual obligations, aligning better with proactive financial planning.

Does Jhpservices.co.uk offer commercial services?

The website primarily highlights residential services, focusing on homeowners in Edinburgh.

For commercial inquiries, it would be best to contact them directly.

What information do I need for an online boiler quote?

You’ll need details about your house type e.g., detached, semi-detached, the number of bedrooms, the number of bathrooms, and information about your current cylinder and flue type.

How long has JHP Services been in business?

Their “Our Story” section mentions the business being dedicated in memory of Jordan Lipscombe Robertson, who passed away in 2016, indicating the business has been operating since at least that time, if not earlier. Welcome-morocco.com Reviews

Do they offer financing options for new boiler installations?

While they offer Home Care Plans for ongoing maintenance, specific financing options for new boiler installations beyond the instant quote tool are not detailed on the homepage. It’s advisable to inquire directly.

What makes Jhpservices.co.uk stand out from other local plumbers?

Jhpservices.co.uk stands out due to its Worcester Accredited Installer status offering extended guarantees, its convenient online boiler quote tool, a strong focus on bespoke bathroom installations, and a high volume of positive local customer testimonials.