Knoll.com Review

Based on looking at the website, Knoll.com presents itself as a well-established purveyor of modern furniture and design solutions, catering to both residential and commercial clients.

The site’s interface is clean and professional, emphasizing its heritage and design-forward approach.

However, a thorough review reveals some areas where information could be more transparent for the discerning user.

Here’s an overall summary:

Overall Trustworthiness: Moderate to High. The site belongs to the MillerKnoll collective, indicating a large, established entity.
Product Clarity: High. Products are clearly categorized for home and workplace.
Pricing Transparency: Low for commercial products. direct pricing for home products requires navigating to the shop.
Customer Support Information: Sufficient, with contact details and showroom locators.
Ethical Alignment: Appears sound for furniture, with no immediate red flags regarding the products themselves. The focus is on quality design and functionality.

While Knoll.com offers a robust catalog of well-known design pieces, the immediate transparency around pricing for all products, particularly for commercial solutions, could be enhanced.

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For those seeking furniture that aligns with ethical principles and robust design, Knoll offers a strong selection.

However, if immediate, upfront pricing for every item is a priority without needing to browse specific sections or inquire, it might require a bit more effort.

Here are some excellent alternatives for ethically sourced and high-quality furniture, focusing on durability and timeless design:

Herman Miller
- Key Features: Ergonomic office chairs, high-quality residential furniture, sustainable practices.
- Price or Average Price: High-end, often ranging from $500 to $2,000+ for chairs.
- Pros: Renowned for durability, iconic designs, excellent ergonomic support, strong warranties.
- Cons: Premium price point, can be a significant investment.
Steelcase
- Key Features: Comprehensive office furniture solutions, including chairs, desks, and storage. focus on workplace well-being.
- Price or Average Price: Mid-to-high range, with chairs often from $400 to $1,500+.
- Pros: Strong focus on research-backed ergonomics, durable construction, wide range of products for various office needs.
- Cons: Primarily geared towards commercial spaces, less emphasis on purely residential aesthetics.
Pottery Barn
- Key Features: Classic and modern furniture for home, including living, dining, and bedroom sets. often emphasizes sustainable wood and craftsmanship.
- Price or Average Price: Mid-to-high range, with items like sofas typically $1,000 – $3,000+.
- Pros: Wide variety of styles, emphasis on quality materials, good customer service, frequent sales.
- Cons: Can be expensive without sales, some items require assembly.
West Elm
- Key Features: Modern furniture and home decor with a focus on ethical sourcing and handcrafted goods. urban aesthetic.
- Price or Average Price: Mid-range, with sofas often from $800 – $2,500.
- Pros: Stylish designs, commitment to Fair Trade Certified products, wide range of home furnishings.
- Cons: Some items may have longer lead times, durability can vary depending on product line.
Room & Board
- Key Features: American-made modern furniture, emphasizing natural materials and customizable options.
- Price or Average Price: High-end, with sofas often $2,000 – $5,000+.
- Pros: Focus on domestic manufacturing, high-quality craftsmanship, durable materials, excellent customer service.
- Cons: Premium pricing, fewer budget-friendly options.
Crate & Barrel
- Key Features: Contemporary and modern furniture, kitchenware, and home decor. known for sophisticated designs.
- Price or Average Price: Mid-to-high range, with sofas typically $1,000 – $3,500+.
- Pros: Diverse product range, stylish designs, good for both indoor and outdoor spaces, reliable shipping.
- Cons: Can be pricey, some assembly may be required.
Wayfair
- Key Features: Vast online marketplace offering a wide range of furniture and home goods across various price points and styles.
- Price or Average Price: Varies widely from budget to high-end, with chairs as low as $50 and sofas up to $2,000+.
- Pros: Enormous selection, competitive pricing, frequent sales, convenient delivery options.
- Cons: Quality can be inconsistent depending on the brand/manufacturer, customer service experiences can vary.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Knoll.com Review & First Look: A Deep Dive into Design and Functionality

Knoll.com immediately establishes itself as a leader in modern design, offering a sophisticated online presence that reflects its legacy.

The homepage is clean, intuitive, and clearly segmented into “Shop for Home” and “Plan for Workplace,” catering to distinct customer needs.

This direct approach allows users to quickly navigate to relevant product categories, whether they’re furnishing a personal residence or outfitting a large commercial space.

The featured products, like the iconic Generation by Knoll® chair and the Saarinen Dining Table, are prominently displayed, showcasing the brand’s commitment to timeless, architecturally significant pieces.

Initial Impressions and User Interface

Upon landing on Knoll.com, the user is greeted with a minimalist aesthetic that prioritizes visual appeal and ease of navigation. Snizi.com Review

The “Skip to main content directly” link is a thoughtful touch for accessibility, indicating attention to user experience.

The site loads quickly, and the high-resolution product imagery immediately conveys quality.

The main navigation is straightforward, with clear calls to action such as “Shop for Home” and “Plan for Workplace.”

Brand Heritage and Collective

Knoll is identified as “Part of the MillerKnoll collective,” which immediately signals a significant player in the global furniture market.

MillerKnoll is a publicly traded company known for its portfolio of design-forward brands, including Herman Miller, Maharam, and Hay, among others. Uniav.com Review

This association lends substantial credibility to Knoll, suggesting robust financial backing, extensive research and development capabilities, and a commitment to quality and innovation within the broader design industry.

According to their 2023 annual report, MillerKnoll reported net sales of $3.9 billion, underlining their substantial market presence and investment in their various brands, including Knoll.

Product Categorization and Accessibility

The clear division between home and workplace solutions is a major strength.

Shop for Home: This section targets individual consumers, offering living, dining, outdoor, and home office furniture. This simplifies the purchasing process for residential buyers who might be overwhelmed by commercial-grade options.
Plan for Workplace: This segment is designed for businesses, educators, healthcare providers, and government organizations. It offers products and resources tailored for larger-scale projects, acknowledging the distinct needs of commercial clients. The inclusion of links to “Surface Finish Library,” “Photo and Media Bank,” “Price Lists & Application Charts,” and “3D Furniture Symbols” underscores Knoll’s commitment to providing comprehensive resources for professional designers and specifiers, which is crucial for large-scale procurement.

Knoll.com Features: What Sets It Apart in the Furniture Market

Knoll.com’s feature set is designed to support both individual consumers and large-scale commercial clients, offering a blend of design inspiration, practical resources, and a seamless shopping experience.

The emphasis on iconic designs and the provision of professional tools are key differentiators. Kuvrr.com Review

Iconic Design Collection

Knoll is synonymous with modernist design.

The website prominently features products by design visionaries, such as Eero Saarinen Saarinen Dining Table, Harry Bertoia Bertoia Collection, though not explicitly on the homepage, is a Knoll staple, and Ludwig Mies van der Rohe Barcelona Chair, also a Knoll icon. This curated collection of historically significant furniture pieces is a major draw for design enthusiasts and professionals. These designs are not merely aesthetic.

They are often celebrated for their innovative use of materials and ergonomic considerations, which aligns with principles of practicality and longevity.

Resources for Design Professionals

For those in commercial sectors, Knoll.com provides invaluable resources.

Surface Finish Library Page: This allows designers to explore and select materials and finishes, critical for large projects where material specifications are precise.
Photo and Media Bank Page: Essential for marketing, presentations, and mock-ups, providing high-quality visual assets.
Price Lists & Application Charts Page: While not providing direct item-by-item pricing, this offers frameworks for commercial project budgeting. For instance, large corporations often require detailed price lists to integrate into their procurement systems, and Knoll facilitates this.
3D Furniture Symbols Page: Crucial for architects and interior designers using CAD software to plan spaces, allowing them to accurately incorporate Knoll furniture into their digital models. This level of technical support is a hallmark of a serious commercial furniture provider.

Online Shopping Experience

The “Shop for Home” section offers a direct e-commerce experience. Bredburymedicalcentre.nhs.uk Review

Users can browse categories like living, dining, outdoor, and home office furniture.

The current “Knoll Sale: Save 20%” highlights a significant incentive, demonstrating an active retail strategy.

While not all products may have immediate prices listed on their main product pages without going into the specific shop section, the overall process for residential purchases is clear.

International Reach

The prominent link to “knoll-int.com” for users outside North America is a thoughtful addition.

This indicates that Knoll has a global presence and a tailored approach for international markets, recognizing differing logistical and legal requirements. Curtainrises.com Review

This global accessibility further solidifies Knoll’s standing as a major player in the furniture industry.

Knoll.com Pros & Cons: Weighing the Strengths and Weaknesses

Evaluating Knoll.com involves looking at its strong points—its design legacy and comprehensive resources—and its areas for potential improvement, primarily concerning pricing transparency for certain user segments.

Pros of Knoll.com

Reputation and Legacy: As part of the MillerKnoll collective, Knoll benefits from a long-standing reputation for quality, innovation, and iconic design. This heritage is evident throughout the website.
High-Quality Design: The site showcases premium, design-forward furniture that is often considered investment pieces, known for durability and aesthetic appeal. This aligns with ethical consumerism, promoting longevity over fast furniture.
Comprehensive Resources for Professionals: The dedicated sections for architects, designers, and commercial clients e.g., 3D symbols, media bank, price lists are exceptionally robust and cater directly to the needs of large-scale projects.
Clear Segmentation: The distinct “Shop for Home” and “Plan for Workplace” sections make navigation intuitive for diverse user groups, ensuring relevant information is easily accessible.
Accessibility Features: The “Skip to main content directly” link and “Accessibility Statement” show a commitment to inclusivity, which is a positive sign for any online platform.
Global Presence: The clear link to the international site knoll-int.com demonstrates global reach and consideration for non-North American customers.

Cons of Knoll.com

Pricing Transparency: While the “Shop for Home” section offers direct pricing for individual items, the “Plan for Workplace” section primarily provides “Price Lists & Application Charts” rather than immediate product-level pricing. For commercial clients, this necessitates further inquiry or working with a representative, which might not suit those seeking quick budgetary estimates. In a world where instant information is often expected, this could be perceived as a slight hurdle.
Limited Direct Customer Reviews: The website, while showcasing beautiful products, doesn’t prominently feature customer reviews or testimonials directly on product pages. While for high-end furniture, this isn’t always standard, it could enhance consumer trust and provide social proof.
No Obvious Live Chat Support: While contact information is available, a readily visible live chat option for immediate queries would enhance customer service responsiveness, especially for design professionals with urgent questions.

Knoll.com Alternatives: Exploring Ethical and High-Quality Furniture Brands

For those seeking alternatives to Knoll.com, several reputable furniture brands offer high-quality, ethically produced, and aesthetically pleasing options.

These alternatives often share Knoll’s commitment to durable construction and thoughtful design, making them excellent choices for both residential and commercial spaces.

Considerations for Ethical Furniture Choices

When choosing furniture, ethical considerations often revolve around: Absolutestudios.com Review

Durability: Investing in furniture that lasts reduces waste and the need for frequent replacements.
Sourcing: Materials like responsibly harvested wood or recycled content are preferable.
Labor Practices: Supporting companies that ensure fair wages and safe working conditions for their employees.
Timeless Design: Pieces that remain aesthetically relevant for years reduce the likelihood of being discarded due to changing trends.

Here’s a deeper look at top alternatives:

*   Focus: World-renowned for ergonomic office chairs e.g., Aeron, Embody and modern home furniture. They are part of the MillerKnoll collective, making them a direct cousin to Knoll.
*   Ethical Stance: Strong commitment to sustainability, environmental stewardship, and social responsibility. They have detailed reports on their efforts in sustainable design and manufacturing processes. For instance, Herman Miller's 2022-2023 Better World Report details their progress toward zero waste and circular economy goals.
*   Key Products: Office chairs, desks, storage, and residential pieces that blend functionality with iconic design.
*   Price Range: High-end, reflecting their quality, research, and design heritage.

*   Focus: A global leader in office furniture, known for innovative workplace solutions that support well-being and productivity.
*   Ethical Stance: Emphasizes environmental sustainability in manufacturing, product lifecycle management, and healthy material choices. Steelcase’s 2022 Impact Report highlights their efforts in reducing carbon footprint and promoting circularity.
*   Key Products: Office chairs e.g., Gesture, Leap, height-adjustable desks, privacy pods, and collaborative furniture.
*   Price Range: Mid-to-high range, competitive with other premium office furniture brands.

*   Focus: Offers a wide range of classic and contemporary home furnishings, known for quality craftsmanship and stylish designs.
*   Ethical Stance: Increasingly focused on sustainable materials, responsibly sourced wood, and Fair Trade Certified products. They have transparency initiatives regarding their supply chain. As of 2023, Pottery Barn has a significant number of products that are Fair Trade Certified, impacting over 20,000 workers globally.
*   Key Products: Sofas, dining tables, beds, storage, and outdoor furniture.
*   Price Range: Mid-to-high, positioned as accessible luxury.

*   Focus: Modern furniture and home decor with a strong emphasis on handcrafted, ethically sourced, and sustainable products.
*   Ethical Stance: A pioneer in Fair Trade Certified production in the home goods industry, committed to organic cotton, sustainably sourced wood, and recycled materials. West Elm was the first home furnishings retailer to offer Fair Trade Certified products in 2014, and as of 2023, they have invested over $20 million in Fair Trade premiums.
*   Key Products: Sofas, accent chairs, dining tables, bedroom furniture, and unique decorative items.
*   Price Range: Mid-range, appealing to a design-conscious audience.

*   Focus: Known for modern, American-made furniture with a focus on natural materials, sustainable practices, and customizable options.
*   Ethical Stance: Strong commitment to domestic manufacturing, reducing environmental impact, and supporting local communities. They prioritize durable materials and timeless designs to reduce consumption. Over 90% of Room & Board products are manufactured in the U.S.
*   Key Products: Solid wood tables, upholstered seating, storage solutions, and outdoor furniture.
*   Price Range: High-end, reflecting their focus on domestic production and quality.

*   Focus: Contemporary and modern furniture, kitchenware, and home decor, offering a sophisticated aesthetic for the home.
*   Ethical Stance: While not as overtly focused on certifications as West Elm, they emphasize quality construction and timeless designs, promoting longevity. They also have initiatives for sustainable packaging and responsible sourcing where possible.
*   Key Products: Sofas, dining sets, bedroom furniture, outdoor furniture, and extensive home accessories.
*   Price Range: Mid-to-high range.

*   Focus: A massive online marketplace offering furniture and home goods from thousands of brands across all price points.
*   Ethical Stance: As a marketplace, Wayfair's ethical stance varies significantly by individual brand. However, they do offer filters for "sustainable" or "eco-friendly" products, allowing consumers to choose brands that align with their values.
*   Key Products: Virtually everything for the home, from budget-friendly pieces to higher-end brand names.
*   Price Range: Highly varied, catering to every budget.

Choosing among these alternatives depends on specific needs, budget, and design preferences, but all offer reliable options for furnishing spaces with durable and thoughtfully designed pieces.

Knoll.com Pricing: Understanding the Investment in Design

Knoll products are positioned at the premium end of the furniture market, reflecting their legacy of iconic designs, high-quality materials, and superior craftsmanship.

The pricing structure on Knoll.com is nuanced, particularly distinguishing between residential purchases and commercial projects.

Residential Pricing

For individual consumers looking to “Shop for Home,” Knoll.com provides direct pricing on most products within its e-commerce section. Vidoza.net Review

For instance, the popular Generation by Knoll® chair, depending on configurations and upholstery, can range from approximately $800 to over $1,500. A Saarinen Dining Table can easily cost several thousand dollars, with variations based on size and top material.

This direct pricing allows home shoppers to make informed decisions and compare against alternatives.

The “Knoll Sale: Save 20%” section further indicates transparent discounting for residential customers.

Commercial and Project Pricing

For “Plan for Workplace” clients—which include commercial enterprises, educational institutions, and healthcare providers—Knoll employs a different pricing model.

Instead of listing individual product prices, the website provides access to “Price Lists & Application Charts Page.” This is a standard practice in the contract furniture industry. Allegiancecapitalgroup.com Review

Why this approach? Commercial projects often involve large volumes, complex configurations, specific material requirements, and custom solutions. Pricing for such projects is typically negotiated based on quantity, project scope, delivery logistics, installation services, and ongoing support.
How it works: Designers, architects, or procurement managers would use these price lists as a baseline, then work directly with Knoll sales representatives or authorized dealers to receive tailored quotes. This allows for bulk discounts, project-specific configurations, and integrated service packages that wouldn’t be feasible with simple per-unit pricing. For example, outfitting an entire corporate office building with hundreds of workstations would involve a highly customized pricing agreement.

Value Proposition

While the upfront cost of Knoll furniture is significant, its value proposition lies in its durability, timeless design, and long-term investment.

Many Knoll pieces are considered heirloom quality, capable of lasting for decades.

This longevity aligns with sustainable consumption patterns, as it reduces the need for frequent replacement, which in turn reduces waste.

For businesses, investing in high-quality furniture like Knoll can enhance employee well-being, productivity, and project a professional image, leading to a strong return on investment in terms of comfort, brand perception, and reduced maintenance costs.

According to a 2022 report by the Bureau of Economic Analysis, consumer spending on durable goods, such as furniture, is often seen as a stable, long-term investment. Hyswaikiki.com Review

Knoll.com vs. Competitors: A Comparative Analysis in the Furniture Landscape

When comparing Knoll.com with its key competitors, it’s essential to look at brand positioning, product focus, target audience, and overall user experience.

Knoll stands in a unique position due to its historical significance in modern design, but it faces stiff competition from both direct rivals and broader furniture retailers.

Knoll vs. Herman Miller

Knoll: Renowned for its iconic, architect-designed pieces that often have a strong aesthetic and historical significance. It caters to both residential design enthusiasts and large-scale commercial projects, particularly those prioritizing high-design aesthetics. Its commercial resources 3D symbols, material libraries are a strong point.
Herman Miller: Also part of the MillerKnoll collective, Herman Miller is exceptionally strong in ergonomic office seating and innovative workplace solutions. While it also offers residential furniture, its core strength lies in scientifically backed ergonomic designs.
Comparison: Both are premium brands focusing on quality and design. Herman Miller might have a slight edge in pure ergonomic innovation for office chairs, while Knoll often appeals more to those seeking iconic, historically significant design statements for both home and office.

Knoll vs. Steelcase

Knoll: Design-centric, offering a blend of classic and contemporary pieces for various environments.
Steelcase: Primarily a commercial furniture giant, Steelcase focuses heavily on research-driven solutions for workplace productivity, collaboration, and well-being. They offer a vast array of systems furniture, privacy solutions, and ergonomic chairs designed for specific office needs.
Comparison: Steelcase is more about integrated workplace systems and performance-driven design for businesses. Knoll also serves the commercial market but places a heavier emphasis on the aesthetic and legacy of individual design pieces.

Knoll vs. High-End Residential Retailers e.g., Room & Board, West Elm

Knoll: Offers museum-quality, investment-grade pieces, often with a significant design story behind them. Its residential offerings are more curated and high-end.
Room & Board: Focuses on modern, American-made furniture with a strong emphasis on natural materials and customization. They also aim for durability and timeless design but might be perceived as slightly more accessible in style compared to Knoll’s often avant-garde or purely modernist pieces.
West Elm: Targets a slightly younger, design-conscious demographic with modern, ethically sourced furniture and decor. While still focused on quality, its price point is generally lower than Knoll’s, making it more accessible for everyday consumers.
Comparison: Knoll occupies the very top tier for iconic design. Room & Board and West Elm offer excellent quality and design in the high-to-mid range, appealing to broader segments of the residential market with stylish, durable options that are often more immediately available and transparently priced online.

Overall Competitive Edge

Knoll’s competitive advantage lies in its unparalleled design legacy and its position as a custodian of some of the most important pieces of 20th-century furniture design.

Its comprehensive resources for commercial clients also set it apart from many direct-to-consumer residential brands.

While its pricing model for commercial inquiries requires more direct engagement, it’s standard for the industry segment it serves. Travelspaceoman.com Review

For those prioritizing design heritage, timeless quality, and robust commercial support, Knoll remains a formidable choice.

How to Purchase on Knoll.com: Navigating Your Options

Knoll.com provides clear pathways for purchasing its furniture, tailored to whether you are a residential customer looking for a single item or a commercial client planning a large-scale project.

Understanding these different avenues ensures a smooth acquisition process.

Purchasing for Home

For individual consumers, the process is straightforward:

Navigate to “Shop for Home”: This section is prominently linked on the homepage.
Browse Categories: Users can explore furniture by type living, dining, outdoor, home office or by specific product collections.
Select Product and Configure: Once a product is chosen e.g., a specific chair or table, users can typically select finishes, fabrics, and other customization options directly on the product page.
Add to Cart and Checkout: The website functions like a standard e-commerce platform, allowing users to add items to a shopping cart and proceed to checkout for payment and delivery details.
Payment and Shipping: Knoll processes payments securely online and provides information on shipping times and delivery options. For instance, the website might offer white-glove delivery for larger items, which includes assembly and placement.

Purchasing for Workplace/Commercial Projects

The process for commercial clients is more consultative: Space4living.com Review

Navigate to “Plan for Workplace”: This section is designed for businesses, institutions, and government entities.
Explore Resources: Instead of immediate shopping, users access tools like the “Price Lists & Application Charts Page,” “3D Furniture Symbols Page,” and the “Surface Finish Library.” These resources are for planning and specification.
Contact a Representative or Dealer: The “How to Purchase Page” explicitly directs commercial clients to contact a Knoll sales representative or an authorized Knoll dealer. This is standard for contract furniture, where projects are complex and require personalized quotes and service.
Showrooms: The “Knoll Showrooms Page” lists locations where clients can see products in person, consult with design experts, and discuss project needs. This physical interaction is crucial for large commercial investments.
Quotation and Order: After initial consultations, a detailed quotation is provided based on the project’s specific requirements, including volume discounts, customization, and delivery/installation services. The order is then placed directly through the sales team or dealer.

Payment Methods

Knoll.com accepts standard payment methods for residential purchases, typically including major credit cards Visa, MasterCard, American Express, Discover. For commercial transactions, payment terms are often negotiated and may involve purchase orders, direct invoicing, or other corporate payment solutions.

The website adheres to standard secure online transaction protocols, ensuring data protection.

Knoll.com Return Policy: Understanding Your Options

Understanding the return policy is crucial for any online purchase, especially for furniture, which represents a significant investment.

While Knoll.com details its “Terms of Use,” which typically cover return policies, specific, easily accessible information on returns might require a bit of navigation or consulting the direct terms.

Based on industry standards for high-end furniture, here’s what one can generally expect. Storeigo.com Review

Standard Return Policy for Residential Purchases

For items purchased through the “Shop for Home” section, Knoll likely has a return policy similar to other premium furniture retailers. This usually includes:

Timeframe: A specific window for returns, often 14 to 30 days from the date of delivery.
Condition: Items must typically be returned in new, unused condition, in their original packaging.
Restocking Fees: Some high-end furniture companies might charge a restocking fee e.g., 15-25% of the item’s price for returns that are not due to damage or defect, especially for custom or made-to-order items. This covers the cost of handling and re-warehousing.
Return Shipping: The customer is often responsible for return shipping costs unless the item is defective or damaged upon arrival. Given the size and weight of furniture, these costs can be substantial.
Proof of Purchase: A receipt or order number is always required.

Returns for Commercial/Project Orders

Returns for large commercial orders are usually governed by the specific terms of the sales contract between Knoll or its dealer and the client.

These contracts are highly customized and factor in the scale of the order, customization, and installation services.

Defects and Damages: Any defects or damages must typically be reported within a very short period after delivery e.g., 48-72 hours and will be handled according to warranty terms.
Change Orders: Once a commercial order is placed and manufacturing begins, changes or cancellations are difficult and often incur significant fees or are not permitted, especially for custom-fabricated items.

Warranty Information

Beyond the return policy, Knoll products are backed by robust warranties, which are crucial for furniture longevity.

For example, Knoll often offers a 10-year warranty on many of its office furniture products against defects in materials and workmanship, a standard in the contract furniture industry that reflects confidence in product durability. Venturecloud.net Review

This information is typically found within the product specifications or by contacting a sales representative.

It’s always advisable to review the full warranty details before making a significant purchase.

How to Initiate a Return

If a return is necessary for a residential purchase, customers would typically need to:

Review the “Terms of Use” or contact customer service: The website’s legal documents usually contain the full return policy.
Contact Knoll Customer Service: This would be the first step to obtain return authorization, shipping instructions, and discuss any potential fees. Phone numbers or email addresses are usually provided on the “Contact Us” page.
Arrange for Return Shipping: For larger items, Knoll might arrange for a freight carrier pickup, often at the customer’s expense.

FAQ

What is Knoll.com?

Knoll.com is the official website for Knoll, a renowned brand specializing in modern furniture and design, offering products for both residential homes and commercial workplaces.

Is Knoll part of a larger company?

Yes, Knoll is part of the MillerKnoll collective, a global leader in design known for its portfolio of respected brands, including Herman Miller. Urinator.com Review

What kind of products does Knoll.com sell?

Knoll.com sells a wide range of furniture, including iconic chairs like Generation by Knoll®, dining tables, office furniture, storage solutions, and pieces for living, dining, outdoor, and home office spaces.

Does Knoll.com sell direct to consumers?

Yes, Knoll.com has a “Shop for Home” section where individual consumers can directly purchase furniture online.

How do I purchase furniture for a commercial project from Knoll.com?

For commercial projects, you would navigate to the “Plan for Workplace” section and then contact a Knoll sales representative or authorized dealer, as pricing and orders are customized for large-scale needs.

Are prices listed on Knoll.com for all products?

Prices for individual items are generally listed in the “Shop for Home” section.

For commercial products and large projects, the site provides “Price Lists & Application Charts” and requires direct contact with a sales representative for tailored quotes. Bookphaz.com Review

Does Knoll.com offer sales or discounts?

Yes, Knoll.com periodically offers sales.

For example, the homepage prominently features a “Knoll Sale: Save 20%” for a limited time.

Is Knoll furniture expensive?

Knoll furniture is generally considered high-end, reflecting its iconic design, quality materials, and durable craftsmanship, making it an investment piece.

What is the return policy for Knoll.com purchases?

The specific return policy details are typically found within the website’s “Terms of Use” or by contacting customer service.

It generally aligns with industry standards for premium furniture, often involving a specific timeframe and potentially restocking fees for non-defective returns.

Does Knoll.com ship internationally?

Yes, Knoll.com provides a link to “knoll-int.com” for customers located outside North America, indicating their international presence and shipping capabilities through dedicated channels.

Can I find 3D furniture symbols on Knoll.com for design planning?

Yes, for design professionals, Knoll.com offers a “3D Furniture Symbols Page” under its resources, which is useful for integrating Knoll products into architectural and interior design software.

Where can I find information on surface finishes for Knoll products?

Knoll.com provides a “Surface Finish Library Page” where designers and customers can explore available materials and finishes for their furniture selections.

Does Knoll.com have physical showrooms?

Yes, Knoll.com includes a “Knoll Showrooms Page” listing locations where you can view products in person and consult with design experts.

Is Knoll furniture sustainable?

While Knoll.com does not explicitly detail all sustainability practices on the homepage, as part of the MillerKnoll collective, both companies are known for their commitment to sustainable design, environmental stewardship, and ethical sourcing, often highlighted in their corporate reports.

What is the difference between “Shop for Home” and “Plan for Workplace”?

“Shop for Home” is for individual consumers buying furniture for their residences, while “Plan for Workplace” is for commercial clients businesses, schools, hospitals needing large-scale furniture solutions and design resources.

How do I contact Knoll.com customer service?

While not directly on the homepage, typically, customer service contact information phone, email can be found on a dedicated “Contact Us” page or within the website’s footer.

Are there product reviews on Knoll.com?

Based on the homepage, direct customer reviews on specific product pages are not prominently featured, though they may exist deeper within the site or through third-party retailers.

What type of chairs does Knoll offer?

Knoll offers various chairs, including ergonomic office chairs like the Generation by Knoll® and Life® chair, as well as classic dining chairs like the Cesca™ Chair.

Can I get price lists for commercial applications on Knoll.com?

Yes, Knoll.com provides a “Price Lists & Application Charts Page” specifically for commercial and professional clients to aid in project budgeting and planning.

What is the “Do Not Sell My Personal Information” link about?

This link is part of privacy compliance often related to CCPA in the U.S. and allows users to exercise their right to prevent their personal data from being sold to third parties, demonstrating the company’s commitment to data privacy.