Kuebix.com Reviews

Based on checking the website, Kuebix.com presents itself as a robust Transportation Management System TMS designed to streamline freight logistics for businesses of all sizes.

It aims to empower shippers by offering a centralized platform to compare rates, book shipments, track cargo in real-time, and gain actionable insights through “Freight Intelligence.” The platform emphasizes its extensive multi-modal carrier network, cloud-based technology for rapid deployment, and a user-friendly interface, all supported by a team with deep industry expertise.

Ultimately, Kuebix positions itself as a solution for businesses looking to gain greater control, accountability, and cost savings in their supply chain operations.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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The Core Promise of Kuebix: Simplifying Freight Logistics

Kuebix pitches itself as a must for businesses grappling with the complexities of freight shipping.

In an era where supply chain efficiency can make or break a company, a system that simplifies quoting, booking, and tracking becomes incredibly attractive.

The platform’s central promise revolves around providing “Freight Intelligence”—a fancy term for actionable data and insights derived from every rate, shipment, and service level recorded within their TMS. This isn’t just about moving goods. it’s about optimizing the entire process.

Centralized Rate Comparison and Booking

One of the most immediate benefits highlighted by Kuebix is the ability to compare rates from multiple carriers in one centralized location.

• Time Savings: Traditionally, businesses would have to visit individual carrier websites or make numerous calls to get quotes. Kuebix automates this, presenting all options side-by-side. For instance, customers like Trafficware Technology reported significant time savings, with Carlos Cruz stating, “Now, all I do is put in my shipment info and BAM! I have the information we need to make an educated booking decision.”
• Cost Efficiency: By easily viewing various rates, users can select the most cost-effective option for their specific shipment needs. H.C. Starck Inc. claimed a 14% reduction in freight spend in their first year using Kuebix TMS, a substantial saving for any enterprise.
• Streamlined Process: Beyond just quoting, the system also facilitates booking, generating Bills of Lading BOLs, and scheduling pickups, all from a single interface. Anthony Buffo from Dine-Aglow Diablo noted, “It used to take me 30-plus minutes to process a shipment. With Kuebix, it takes less than 5 minutes.”

Real-Time Shipment Tracking and Visibility

Knowing where your cargo is at all times is crucial for customer satisfaction and operational planning. Superful.com Reviews

Kuebix addresses this by offering robust tracking capabilities.

• Enhanced Control: The platform promises “Opportunity Pinpointed,” ensuring users always know their shipment’s location, whether by road, sea, or air. This level of visibility contributes to greater control over the supply chain.
• Proactive Issue Resolution: Real-time tracking allows businesses to identify potential delays or issues early, enabling proactive communication with customers and swift problem-solving. Otis Johnson from Hyperline Manufacturing highlighted, “by using Kuebix’s tracking capability, we’ve been able to save time and money while increasing customer satisfaction!”
• Customer Satisfaction: Providing accurate and timely tracking information to end-customers enhances their experience and builds trust.

Data-Driven Decision Making with “Freight Intelligence”

Kuebix heavily promotes its “Freight Intelligence” capabilities, turning raw shipping data into valuable insights.

• Performance Metrics: The TMS records every detail, allowing for the generation of reports and dashboards. This includes carrier scorecards, which hold carriers accountable to service level agreements.
• Optimized Operations: Companies can use this intelligence to manage yards and docks more efficiently, ensuring they are paying the lowest rates for the highest service. Mark Donley from Ahold USA noted, “Kuebix comprehensive reporting capabilities help us control our analytics and now we can use on demand reporting to monitor crucial information, such as KPIs.”
• Predictive Analytics: While the website mentions “predictive analytics,” the specific types of predictions or advanced forecasting offered aren’t explicitly detailed beyond helping companies “make better logistics decisions every day.”

The Technological Backbone: Cloud-Based and Integrated

A key differentiator for Kuebix, as presented on their website, is its foundation on “the latest cloud technology.” This isn’t just a buzzword.

It translates into tangible benefits for businesses seeking modern, scalable logistics solutions.

Rapid Deployment and Low TCO

Cloud-native solutions inherently offer advantages in deployment speed and cost. Kmenu.com Reviews

• Fast Go-Live: Kuebix claims the “industry’s fastest deployments,” with the first shipment bookable in minutes. This rapid onboarding minimizes disruption and allows businesses to see value quickly.
• Reduced IT Overhead: Being cloud-based means less investment in on-premise hardware, maintenance, and IT staff, leading to a lower total cost of ownership TCO. This appeals to businesses looking to optimize their technology spend.
• Scalability: Cloud platforms are designed to scale with demand. As a business grows or its shipping volume fluctuates, Kuebix can adapt without requiring significant infrastructure changes.

Seamless Integrations and API Connectivity

Modern business operations rarely rely on a single, isolated system.

Kuebix emphasizes its ability to integrate with existing technologies.

• Extensive API Integrations: Kuebix has developed web services API integrations with “every major carrier that supports these integrations.” This allows for rapid onboarding and smooth data exchange, creating a seamless experience for shippers.
• EDI and Tariff Uploads: For carriers that don’t support web services, Kuebix also offers Electronic Data Interchange EDI integrations and tariff uploads. This ensures that users can view all their carrier rates and access real-time information without ever leaving the Kuebix platform.
• Connecting the Ecosystem: The ability to “connect your current technology with Kuebix API connectivity and integrations” suggests a flexible system that can fit into a company’s existing IT ecosystem, rather than demanding a complete overhaul.

Intuitive User Interface and Training

Ease of use is paramount for widespread adoption within an organization.

• Minimal Training Required: The website states an “intuitive user interface requires little to no training.” This reduces the learning curve for new users and increases operational efficiency.
• User Testimonials: Customers frequently praise the system’s ease of use. Tiffany Anderson from Voguebay Manufacturing noted, “Kuebix is very user friendly and makes the non-expert an expert!” This reinforces the claim of an accessible platform.
• Improved Employee Productivity: When a system is easy to navigate, employees can spend less time figuring out the software and more time on core business functions, as highlighted by Otis Johnson of Hyperline Manufacturing.

The Power of the Network: Carrier Connectivity and Community

One of Kuebix’s strongest selling points is its “unparalleled multi-modal network of carriers” and the concept of a “Logistics Community.” This network effect is presented as a significant advantage for shippers.

Extensive Carrier Network

Access to a broad range of carriers across different modes is crucial for finding optimal rates and service levels. Showmaster.com Reviews

• Multi-Modal Coverage: Kuebix supports various modes of transportation, including Less Than Truckload LTL, Truckload, Parcel, and Intermodal. This comprehensive coverage means businesses can manage diverse shipping needs within a single platform.
• Direct Carrier Connections: The platform boasts direct connections to hundreds of carriers, enabling competitive pricing and real-time data access.
• Negotiated Rates Integration: Users can connect with their pre-negotiated rates, ensuring that their existing relationships and pricing are leveraged within the system.

The Logistics Community and Spot Market

Beyond direct carrier connections, Kuebix cultivates a “Logistics Community” that fosters efficiency and cost savings.

• Competitive Spot Market: The platform allows “hundreds of carriers bid on your shipments in our expansive spot market.” This creates a dynamic environment where businesses can potentially reduce pricing by tapping into available capacity.
• Economies of Scale: Kuebix aims to apply its powerful TMS across all supply chains in its community, “finding new economies of scale as we instantly match excess capacity to demand.” This suggests a mechanism where collective shipment volume benefits all members.
• Mutual Benefit: The community aspect means members can help one another achieve new levels of efficiency, whether it’s filling an empty backhaul, finding expedited services, or simply securing a lower rate.

Industry Expertise: “We’re Freight People”

Kuebix strongly emphasizes its deep industry knowledge and the expertise of its team.

This helps build trust and confidence, as businesses want to work with partners who truly understand their challenges.

Founders and Senior Leadership Experience

The website highlights that the company’s roots are firmly in the freight industry.

• Hands-on Background: The founder reportedly worked his way up in the carrier world, “from running terminals to senior executive positions at some of the world’s largest carriers.” This suggests practical, real-world understanding of logistics operations.
• Diverse Industry Knowledge: Team members are cited as having deep experience in specific sectors, such as grocery Sysco and retail/e-commerce Wayfair, indicating a nuanced understanding of different supply chain demands.

Practical Application of Knowledge

The expertise isn’t just theoretical. Konfhub.com Reviews

It’s translated into the product and customer interactions.

• Challenging for Efficiency: The team aims to “challenge them to run the most efficient supply chains,” implying a proactive approach to optimizing client operations.
• Delivering Results: The claim that their SaaS products “walk the talk and deliver amazing results” is backed by customer testimonials that frequently mention time savings and cost reductions. For example, Vaxcel Lighting Manufacturing’s Tim Sokolowski stated, “the subscription has paid for itself 2 times over in 6 months!”

Customer Testimonials and Industry Recognition

The Kuebix website prominently features numerous customer testimonials and highlights its industry standing, which are crucial for building credibility and demonstrating value.

Overwhelmingly Positive Customer Feedback

The site showcases a wide array of positive reviews from companies across various industries, including grocery, manufacturing, retail, and technology.

• Consistent Themes: Recurring themes in the testimonials include time savings, cost reduction, ease of use, excellent customer support, and improved visibility. These align perfectly with Kuebix’s core promises.
• Quantifiable Results: Many testimonials provide concrete examples of savings or efficiency gains. H.C. Starck Inc. reported a “14% reduction in freight spend,” while Inmod Furniture stated Kuebix allowed them “to increase our shipment volume without increasing labor costs.”
• Diverse Applications: The testimonials cover various use cases, from managing inbound shipments Weis Grocery to streamlining LTL bookings Chemworld and auditing invoices Publicly Traded Manufacturing Company.

High Industry Ratings

Kuebix proudly declares, “Kuebix is the Highest Rated TMS out of the 28 Different Solutions Reviewed.”

• Benchmarking: This statement provides a clear benchmark against competitors, suggesting a strong market position and user satisfaction relative to other TMS providers.
• Trust and Authority: Such a claim, if verifiable through independent industry reviews or analyst reports, adds significant weight to Kuebix’s perceived value and expertise.

Pricing and Accessibility: Solutions for All?

While the website doesn’t explicitly detail pricing tiers which is common for B2B SaaS platforms requiring demos, it alludes to accessibility and value for money, particularly in the context of its cloud model. Snapchat.com Reviews

Low Barrier to Entry

TransAxle’s testimonial mentions, “Kuebix has a low barrier to entry compared with other TMS options.

Due to its reasonable startup costs and the ability of the Kuebix team to work with existing carrier interfaces, without extensive computer programming, we were able to launch the project quickly, which was important to us.”

• Reasonable Startup Costs: This suggests that initial investment might be less prohibitive than traditional TMS implementations, making it attractive to a broader range of businesses, including potentially smaller or mid-sized enterprises.
• Quick Project Launch: The ability to launch quickly minimizes the time to value, an important factor for any technology adoption.

Value Proposition

The consistent mention of “savings” and “ROI” across testimonials strongly implies that Kuebix aims to deliver significant value for the investment.

• Subscription Model: While not explicitly stated for pricing, the mention of “subscription has paid for itself 2 times over in 6 months!” by Vaxcel Lighting Manufacturing indicates a subscription-based model, typical for SaaS, offering predictable costs.
• Time as Money: Many testimonials highlight time savings, directly linking operational efficiency to financial benefits. Anthony Buffo noted, “Kuebix is a huge time saver, and in business we all know that time is money!”

Potential Considerations and What to Look For

While Kuebix presents a compelling case, a thorough review always includes looking beyond the highlights to identify areas that might warrant deeper inquiry for a prospective user.

Specifics on “Freight Intelligence”

While “Freight Intelligence” is a core concept, the website could delve deeper into its granular capabilities. Speakatoo.com Reviews

• Predictive Analytics Details: What specific predictive models are used? Do they offer demand forecasting, optimal route predictions, or carrier performance predictions beyond basic scorecards?
• Customization of Reports: While reports are available, the extent of customization for dashboards and specific business KPIs isn’t extensively detailed. Businesses often have unique reporting needs.

Customer Support Beyond Initial Setup

Testimonials praise customer support, but the specifics of ongoing support, response times, and dedicated account management aren’t exhaustively covered.

• Tiered Support: Are there different levels of support based on subscription tiers?
• Issue Resolution Process: What is the typical turnaround time for complex issues? Sue Kolodziej from Chroma Colors mentioned getting answers “within minutes,” which is excellent, but consistent long-term support is vital.

Integration Depth with ERP/WMS Systems

While API connectivity is mentioned, the depth and ease of integration with common Enterprise Resource Planning ERP or Warehouse Management Systems WMS aren’t detailed.

• Pre-built Connectors: Does Kuebix offer pre-built connectors for popular ERPs like SAP, Oracle, NetSuite, or WMS solutions?
• Custom Integration Needs: For highly customized legacy systems, what is the process and typical effort required for integration?

Global Capabilities

The website primarily focuses on the U.S.

Market, with mentions of “ground freight trucking companies in the U.S.” and customer locations predominantly in the U.S.

• International Shipping: While “sea, or sky” are mentioned, the depth of international freight management capabilities, customs compliance features, and global carrier networks isn’t as highlighted as domestic operations.
• Multi-currency/Multi-language: For businesses with international operations, support for different currencies and languages within the TMS would be a critical factor.

Frequently Asked Questions

What is Kuebix.com?

Kuebix.com is a cloud-based Transportation Management System TMS designed to help businesses manage their freight shipping operations more efficiently. Complycube.com Reviews

It provides tools for rate comparison, booking, real-time tracking, and data analysis.

What are the main features of Kuebix TMS?

The main features include a multi-modal carrier network LTL, Truckload, Parcel, Intermodal, centralized rate comparison, instant booking, real-time shipment tracking, automated BOL generation, freight invoice auditing, and “Freight Intelligence” for data-driven decision making.

Does Kuebix integrate with existing business systems?

Yes, Kuebix emphasizes its API Application Programming Interface connectivity for seamless integration with major carriers and promises the ability to connect with a user’s current technology.

It also supports EDI integrations and tariff uploads for carriers that don’t use web services.

How quickly can a company get started with Kuebix?

Kuebix claims “the industry’s fastest deployments,” with the first shipment bookable in minutes due to its cloud-based technology and intuitive user interface. Limewire.com Reviews

Is Kuebix easy to use for non-experts?

Yes, many customer testimonials highlight the system’s user-friendliness, stating that it’s easy to navigate and requires little to no training, making “the non-expert an expert.”

What types of freight modes does Kuebix support?

Kuebix supports Less Than Truckload LTL, Full Truckload FTL, Parcel, and Intermodal freight transportation modes.

Can Kuebix help reduce freight costs?

Yes, a primary benefit highlighted by customer testimonials is cost reduction.

By allowing users to compare rates from multiple carriers and access a spot market, Kuebix helps identify the most cost-effective shipping options, with some clients reporting significant savings e.g., 14% reduction.

What is “Freight Intelligence” in Kuebix?

“Freight Intelligence” refers to the actionable insights derived from the data captured within the Kuebix TMS, including every rate, shipment, and service level. 66uptime.com Reviews

It enables predictive analytics, carrier scorecards, and reports to help businesses make better logistics decisions.

Does Kuebix offer real-time tracking?

Yes, Kuebix provides real-time shipment tracking, allowing users to know the precise location of their cargo whether it’s moving by road, sea, or air.

How does Kuebix handle carrier selection?

Kuebix allows users to connect with their pre-negotiated carrier rates and also provides access to an expansive spot market where hundreds of carriers can bid on shipments, enabling users to choose the best rate and service.

What kind of customer support does Kuebix offer?

Customer testimonials frequently praise Kuebix’s friendly, helpful, and responsive support staff, with some noting quick resolution times for issues.

Is Kuebix a good fit for small businesses or large enterprises?

While the website features testimonials from large companies like Weis Grocery and Ahold USA, the emphasis on “low barrier to entry” and “reasonable startup costs” suggests it aims to be accessible to a range of business sizes. Vidpowr.com Reviews

Can I manage multiple shipping locations with Kuebix?

While not explicitly detailed, the nature of a cloud-based TMS generally supports multi-location management, as exemplified by a testimonial mentioning managing locations “throughout the country.”

What kind of reports does Kuebix provide?

Kuebix TMS offers various reports and dashboards, including quote reports for auditing invoices, carrier performance reports, and general overviews of freight spend and activity to help monitor KPIs.

Does Kuebix automate Bill of Lading BOL creation?

Yes, the system automatically generates BOLs, saving users time compared to manual entry.

How does Kuebix help with freight invoice auditing?

Kuebix has features to automatically audit and match agreed-upon rates with invoices, digitizing what was previously a manual process and making it easier to analyze differences and create remittances.

Is Kuebix a relatively new company?

No, one testimonial from The Paper Store mentions Kuebix providing logistics solutions since 2008, indicating a long-standing presence in the industry. Apislist.com Reviews

What is the “Logistics Community” mentioned by Kuebix?

The “Logistics Community” is Kuebix’s network of shippers and carriers where the TMS applies its power across multiple supply chains to find economies of scale, matching excess capacity to demand and enabling members to help one another achieve efficiency.

Does Kuebix offer a free trial or demo?

The website primarily promotes a “REQUEST A DEMO” option, which is typical for B2B enterprise software, implying a personalized demonstration rather than a self-service free trial.

Has Kuebix been acquired by another company?

Yes, the “Trending News” section on the website indicates that “FreightWise Acquires Kuebix: An Exciting New Chapter in Supply Chain Innovation.” This means Kuebix is now part of the FreightWise portfolio.

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