Livingcity.co.uk Reviews

Based on looking at the website, Livingcity.co.uk appears to be a legitimate property asset management group operating in the UK.

They offer a range of services primarily focused on property and facilities management, building consultancy, maintenance, and development solutions.

Their focus seems to be on serving developers, landlords, and residents within managed properties.

Property management, in its essence, involves overseeing real estate.

While the act of managing property itself is permissible, one must be vigilant about the underlying financial mechanisms involved.

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For instance, conventional property management often integrates elements of interest-based loans riba for financing developments or service charge arrears, which is impermissible in Islam.

Therefore, while exploring their services, it is crucial to ensure that any engagement aligns with Islamic financial principles, avoiding all forms of riba and ensuring transparent, ethical dealings in all transactions.

Instead of engaging with interest-based financial models, individuals and entities should seek Sharia-compliant alternatives such as Musharakah partnership, Murabahah cost-plus financing, or Ijarah leasing for property-related financial needs.

These alternatives provide lawful and ethical frameworks for transactions, ensuring that one’s dealings remain within the boundaries of permissible practices.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Livingcity.co.uk Review & First Look

Livingcity.co.uk presents itself as a well-established entity in the property asset management sector, founded in 2000. The website emphasizes its comprehensive range of services, designed to have a “positive impact” on clients’ businesses and living experiences.

A quick scan reveals a professional layout with clear navigation, outlining various subsidiaries and their specialized functions.

Initial Impressions and Credibility Indicators

Upon first glance, Livingcity.co.uk exudes professionalism. The site provides clear contact information, including a physical address in Manchester, a phone number, and an email address, which is a strong indicator of a legitimate operation. They prominently display accreditations such as RICS Royal Institution of Chartered Surveyors and ARMA-Q Association of Residential Managing Agents-Quality, alongside ISO 9001 and OHSAS 18001 certifications. These accreditations are crucial for establishing trust in the property management industry, signaling adherence to rigorous practices, quality management, and health and safety standards. This level of transparency and commitment to recognized industry benchmarks suggests a reputable organization.

Scope of Services and Target Audience

The website clearly outlines its target audience: developers, institutional investors, small development companies, landlords, and residents within managed properties. Their portfolio includes significant cities across the UK, such as Manchester, London, Birmingham, and Glasgow, indicating a broad operational reach. The services are segmented through various group companies, each with a specific focus:

• Livingcity Asset Management Limited: Professional estate asset management.
• Lc Building Consultants: Chartered Building Surveying practice.
• Livingcity Works Limited: Skilled maintenance service operatives and site management.
• Stone’s Throw Creative Solutions Limited: Creative developer services, customer care, and bespoke tenant web portals.
• TLCbyLc: Stand-alone cleaning and maintenance services.
• Livingcity Vision Limited: Specialist development and investment consultancy.
• Emeritus Homes Limited: Landlord and manager of retirement living schemes.

This diversified structure suggests a holistic approach to property management, covering various aspects from initial development consultancy to ongoing maintenance and resident support. Sockaffairs.com Reviews

Livingcity.co.uk Cons

While Livingcity.co.uk presents a polished and professional facade, it’s important to critically examine potential areas for concern, particularly from an ethical and financial standpoint.

Many conventional property management models can inadvertently involve impermissible practices.

Potential for Riba Interest in Financial Operations

One of the primary concerns with any conventional financial or property management service is the potential for riba, or interest. While Livingcity.co.uk does not explicitly state its financial models on the public-facing site, the property industry is heavily reliant on interest-based financing for acquisitions, development, and even managing cash flows, such as service charge arrears or short-term loans for unexpected repairs.

• Service Charge Arrears: If Livingcity.co.uk, or its associated entities, charges interest or late fees on overdue service charges, this would fall under riba. While a legitimate cost for administrative effort is permissible, any percentage-based charge for delay in payment is problematic.
• Development Financing: Large-scale property developments often involve significant loans from conventional banks, which are inherently interest-based. While Livingcity Vision Limited focuses on development and investment consultancy, their recommendations or involvement in such projects might implicitly endorse or facilitate interest-bearing transactions.
• Investment Portfolios: If their “Specialist development and investment consultancy” Livingcity Vision Limited advises on or manages investment portfolios that include interest-bearing instruments e.g., corporate bonds, interest-bearing bank accounts, this would be a concern.

Recommendation: For any engagement with Livingcity.co.uk, it is crucial to inquire deeply into their financial practices, specifically asking about interest charges, the nature of their financing for developments, and the structure of any investment advice. Transparency in these areas is paramount.

Lack of Explicit Sharia-Compliant Options

The website makes no mention of offering Sharia-compliant financial services or adhering to Islamic ethical guidelines in its operations. Prestigetravel.co.uk Reviews

In a market where ethical finance is gaining traction, the absence of such explicit offerings means that clients seeking truly permissible solutions would need to conduct extensive due diligence themselves.

• Standard Contracts: Their standard contracts and agreements are likely drafted under conventional legal frameworks, which do not typically differentiate between permissible and impermissible financial mechanisms from an Islamic perspective.
• Limited Financial Transparency: While common for business websites, the lack of granular detail on their financial models or the specific financial products they use or recommend means that potential clients must proactively investigate. This can be time-consuming and may require expert advice to navigate complex financial structures.

Recommendation: For clients seeking strictly Sharia-compliant property management, it would be advisable to seek out firms that explicitly market and operate under Islamic finance principles. If considering Livingcity.co.uk, one would need to engage in direct, detailed discussions and potentially involve a Sharia advisor to vet all proposed agreements and financial arrangements.

Limited Detail on Dispute Resolution Mechanisms

While the FAQ section touches upon neighbor complaints, it doesn’t extensively detail the formal dispute resolution mechanisms for larger contractual disagreements between clients developers, landlords and Livingcity Group.

• Reliance on Conventional Legal Systems: It is highly probable that disputes would be resolved through standard UK legal channels, which may not always align with Islamic principles of arbitration and reconciliation.
• Transparency in Fees for Dispute Resolution: Any fees associated with dispute resolution, or charges for managing disputes, should be clearly understood to avoid unexpected costs that could be structured in an impermissible way.

Recommendation: Clients should seek clarification on the specific dispute resolution processes and any associated costs before entering into agreements, ensuring they are fair and transparent.

Livingcity.co.uk Alternatives

Given the ethical and financial considerations, particularly regarding riba, it is crucial to explore alternatives that prioritize permissible and transparent financial dealings in property management and development. Yourhrpartners.co.uk Reviews

Sharia-Compliant Property Management Firms

The most direct alternative would be to engage with property management companies that explicitly offer Sharia-compliant services.

While less common in the UK, a growing number of firms are emerging to cater to the Islamic finance market.

• Focus on Ethical Transactions: These firms structure their agreements to avoid interest, speculation gharar, and impermissible assets. They often use models like Ijarah leasing for property services, Musharakah partnership for development projects, or Wakala agency for managing properties where fees are fixed and transparent, rather than tied to interest.
• Examples Conceptual: Look for firms that advertise themselves as “Islamic property managers,” “Sharia-compliant real estate advisors,” or those with a dedicated Islamic finance division. While specific UK examples might be niche, research into such firms is the first step.
• Key Differentiators: They will often have a Sharia Supervisory Board or advisors to ensure adherence to Islamic principles, providing an additional layer of trust and assurance.

Direct Management or Self-Management Approaches

For property owners, especially those managing a smaller portfolio or single properties, direct management or self-management can be a viable alternative, bypassing the need for a third-party management company altogether.

• Benefits:
  • Full Control: The owner retains complete control over all financial transactions, ensuring no interest-based loans are taken for maintenance or other costs.
  • Cost Savings: Eliminates management fees, which can be substantial over time.
  • Direct Relationships: Fosters direct relationships with tenants and service providers, allowing for more personalized and ethically aligned interactions.
• Challenges:
  • Time Commitment: Requires significant time for tenant relations, maintenance coordination, rent collection, and administrative tasks.
  • Expertise Needed: Requires knowledge of landlord-tenant law, property maintenance, and financial record-keeping.
• When to Consider: This approach is particularly suitable for individuals who have the time, skills, and resources to manage their properties effectively and wish to ensure every aspect aligns with their ethical principles.

Ethical and Cooperative Housing Models

For those looking beyond traditional ownership and management, ethical and cooperative housing models offer community-based alternatives that often prioritize shared values and mutual benefit over profit maximization through conventional means.

• Community Land Trusts CLTs: CLTs aim to provide permanently affordable housing and community assets. They are often structured to remove land from the speculative market, reducing the reliance on interest-based financing for affordability.
• Housing Cooperatives: Residents collectively own and manage their housing, sharing responsibilities and costs. This model can be structured to avoid interest-bearing loans at the cooperative level, with individuals either buying shares or paying fixed contributions.
• Waqf-Based Property Initiatives: In some communities, the concept of Waqf endowment is being revived for housing and property development. This involves dedicating assets for charitable or specific beneficial purposes, with income generated used for community welfare or maintenance, thereby inherently avoiding interest.

Recommendation: Exploring these alternatives requires a deeper dive into their operational models and legal structures to ensure full compliance with Islamic principles. It’s about finding solutions that not only manage property effectively but do so in a manner that is financially permissible and ethically sound. Coinmarketcapai.com Reviews

Livingcity.co.uk Pricing

As a B2B business-to-business service provider operating in the property asset management sector, Livingcity.co.uk does not publicly display its pricing or service charge structures on its website.

This is a standard practice for companies offering bespoke, complex services that are tailored to the specific needs of each client and property.

Requesting a Callback for Customized Quotes

The website prominently features a “Request a Callback” option, indicating that interested parties need to engage directly with their sales or client relations team to discuss their specific requirements and obtain a customized quote.

• Factors Influencing Pricing: The cost of Livingcity.co.uk’s services would largely depend on several factors, including:
  • Type of Service: Whether it’s full asset management, building consultancy, facilities management, or specific development solutions.
  • Size and Complexity of the Property: Larger developments, mixed-use schemes, or properties with complex infrastructure would naturally incur higher management fees.
  • Scope of Work: The specific tasks and responsibilities Livingcity is expected to undertake e.g., financial management, maintenance, tenant relations, legal compliance.
  • Location: Property management fees can vary by geographical region within the UK.
  • Contract Duration: Long-term contracts might have different pricing structures compared to short-term engagements.

Service Charge Components and Transparency

For residents within properties managed by Livingcity.co.uk, the costs are typically reflected in the service charge. The website mentions that service charges were “going downwards” in one testimonial, indicating that Livingcity plays an active role in managing and hopefully optimizing these costs.

• Typical Service Charge Inclusions: Service charges generally cover the costs associated with maintaining and managing the communal areas of a building or estate. These often include:
  • Building insurance
  • Cleaning and maintenance of communal areas
  • Landscaping
  • Utilities for common parts e.g., lighting, heating for communal spaces
  • Repairs and maintenance of the building’s structure and common systems e.g., lifts, fire alarms
  • Staff costs e.g., concierge, site managers
  • Management fees charged by Livingcity
  • Reserve fund contributions for future major works
• Transparency in Service Charges: While Livingcity aims for efficiency, the underlying financial structures for service charges need careful examination. It is crucial to ensure that there are no hidden interest components or charges that might contravene ethical financial practices. For instance, how are any shortfalls covered? Is there an overdraft facility with interest charges?

Recommendation for Ethical Financial Practice: When discussing pricing and service charges, it is imperative to directly inquire about: Boostgram.nl Reviews

• How are shortfalls or unexpected costs handled? Are there any interest-bearing overdrafts or loans taken out by the management company on behalf of the residents or property owners?
• What is the breakdown of the management fee? Is it a flat fee, or does it include any performance-based incentives that could lead to unethical cost-cutting?
• How are reserve funds invested? Are they held in interest-bearing accounts? Ideally, these funds should be held in Sharia-compliant investment vehicles or non-interest-bearing accounts.

Without direct engagement and clear documentation, it is difficult to assess the ethical implications of their pricing models.

Clients should insist on full transparency regarding all financial flows and ensure alignment with permissible financial principles.

How to Cancel Livingcity.co.uk Subscription Service Agreement

Given that Livingcity.co.uk is a B2B service provider, the concept of “subscription” in the typical consumer sense doesn’t apply. Instead, clients enter into service agreements or management contracts. Cancelling such an agreement would depend entirely on the terms and conditions outlined in the specific contract signed between the client e.g., Residents’ Management Company, Landlord, Developer and Livingcity Group.

Understanding Your Contractual Obligations

The first and most crucial step in cancelling any service agreement with Livingcity.co.uk is to thoroughly review the signed contract. This document will contain the specific clauses pertaining to termination, including:

• Notice Period: Most contracts will stipulate a required notice period for termination, which can range from a few months to a year, depending on the complexity and scale of the services provided. For instance, it’s common for property management agreements to require 3 to 6 months’ notice.
• Termination Clauses: The contract will outline the conditions under which either party can terminate the agreement. These might include:
  • Termination for Convenience: Allows either party to terminate the contract without cause, provided the notice period is given.
  • Termination for Cause: Allows termination if one party breaches the terms of the agreement e.g., Livingcity failing to meet service level agreements, or the client failing to pay fees. The contract will detail what constitutes a breach and the process for rectification before termination.
  • End of Term: The contract might have a fixed term, and termination would occur automatically at the end of that term unless renewed.
• Early Termination Fees: Some contracts may include penalties or fees for early termination, especially if it occurs before a specified minimum term has elapsed.
• Handover Procedures: The contract should detail the process for handing over management responsibilities, documentation, and funds to a new managing agent or back to the client. This includes transferring financial records, tenant information, maintenance contracts, and keys.

Steps to Initiate Cancellation

Once the contract terms are understood, the following steps would generally apply: Zooplus.ie Reviews

1. Review the Contract: As highlighted, this is paramount. Identify the specific termination clause, notice period, and any associated fees or conditions.
2. Consult with Stakeholders: If you are part of a Residents’ Management Company RMC or a Board of Directors, ensure all relevant parties are in agreement and follow the internal governance procedures for decision-making regarding contract termination. The website FAQ mentions that RMCs “are in control of selecting the managing agent.”
3. Draft a Formal Written Notice: Prepare a formal letter or email clearly stating your intention to terminate the service agreement. This notice must:
   • Reference the specific contract.
   • State the effective date of termination, ensuring it adheres to the required notice period.
   • Be sent by a method that provides proof of delivery e.g., registered mail, email with read receipt to the official contact details for Livingcity Group, as specified in the contract or on their website [email protected].
4. Communicate with Livingcity: Once the notice is sent, expect communication from Livingcity to discuss the handover process. Be prepared to provide necessary information and cooperate to ensure a smooth transition.
5. Appoint a New Managing Agent if applicable: If you are switching providers, ensure a new managing agent is secured and ready to take over seamlessly to avoid any gaps in property management.
6. Conduct a Final Audit/Reconciliation: Before the termination date, conduct a thorough audit of financial records, property documents, and maintenance logs to ensure all obligations have been met and all funds are properly accounted for and transferred.

Important Considerations for Ethical Transition

• Transparency: Maintain clear and honest communication throughout the process, both with Livingcity and with residents/stakeholders.
• Minimizing Disruption: Aim for a transition that causes minimal disruption to residents and property operations.
• Fair Settlement: Ensure any financial settlements, including final invoices or refunds, are conducted fairly and transparently, adhering to the principles of justice and avoiding any interest-based calculations.

It’s vital to remember that cancelling a commercial service agreement is a formal process that requires careful attention to contractual details.

Professional legal advice might be beneficial for complex situations or large-scale property portfolios.

Livingcity.co.uk vs. Other Property Management Firms

When evaluating Livingcity.co.uk against other property management firms, it’s essential to consider a few key differentiating factors and common industry standards.

While a direct “vs.” comparison requires knowing specific competitors, we can analyze Livingcity’s stated strengths and how they stack up generally.

Key Strengths of Livingcity.co.uk

Based on their website, Livingcity positions itself with several strong selling points: Aq-living.com Reviews

• Longevity and Experience: Established in 2000, they boast over two decades of experience in the property asset management field. This long-standing presence suggests stability and accumulated expertise, which is a significant advantage over newer or smaller firms.
• Comprehensive Service Offering: Their group structure, encompassing asset management, building consultancy, maintenance, creative solutions, and specialist development/investment consultancy, indicates a “one-stop-shop” approach. This breadth of services might appeal to clients seeking integrated solutions rather than managing multiple vendors.
• Accreditations and Certifications: The display of RICS, ARMA-Q, ISO 9001, and OHSAS 18001 accreditations is a major differentiator. Many smaller or less established firms may not hold all these certifications, which signify adherence to high industry standards for professionalism, quality, and health & safety.
• Client Testimonials: The website features several positive testimonials from resident directors and clients, highlighting improvements in financial efficiency, on-site visits, and overall service quality. While testimonials are curated, they provide a glimpse into client satisfaction.
• Geographic Reach: Managing a portfolio across major UK cities Manchester, London, Birmingham, Liverpool, Leeds, etc. demonstrates significant operational capacity and a national footprint, which might be appealing to larger developers or investors with properties in multiple locations.

Common Differentiators Among Property Management Firms

When comparing Livingcity.co.uk to others, consider these aspects:

• Fee Structure Transparency: While Livingcity doesn’t publish fees, competitors vary. Some might offer flat fees, others percentage-based, and some might have hidden charges. Clarity on how fees are calculated is crucial.
• Technological Integration: How do firms leverage technology? Livingcity mentions “bespoke tenant web portals.” Other firms might offer advanced online portals for residents, digital maintenance request systems, or smart building technology integration.
• Communication Protocols: Beyond dedicated teams, what are the communication channels? Response times? Frequency of reporting?
• Expertise in Specific Property Types: While Livingcity manages “retirement living schemes,” some firms specialize exclusively in residential blocks, commercial properties, student accommodation, or mixed-use developments.
• Financial Management Acumen: Beyond service charge collection, how adept are firms at managing reserve funds, budgeting, and financial reporting? The ethical stance on interest riba is a critical differentiator for Muslim clients.
• Local vs. National Presence: Smaller, local firms might offer more personalized service and deeper local market knowledge, while national players like Livingcity offer scale and standardized processes.
• Dispute Resolution Experience: How do firms handle resident disputes, contractor issues, or legal challenges?
• Focus on Sustainability/ESG: A growing number of firms are integrating Environmental, Social, and Governance ESG principles into their property management practices, which might include energy efficiency initiatives, waste management, or social impact programs.

Ethical Comparison

The primary ethical differentiator lies in a firm’s approach to financial practices. A Sharia-compliant firm would actively avoid:

• Interest Riba: No interest charged on late payments, no interest-bearing investments for reserve funds, and no reliance on conventional interest-based loans for property financing.
• Gharar Excessive Uncertainty: Ensuring transparency in all contracts and fee structures, avoiding ambiguity that could lead to unfair outcomes.
• Maysir Gambling: Not involved in any speculative or gambling-like financial instruments.

Livingcity.co.uk, as a conventional firm, would likely operate within standard UK financial practices, which inherently include interest.

Therefore, for a Muslim client, the “vs.” comparison heavily leans towards firms that explicitly adhere to Islamic finance principles for all their operations, or self-management to avoid these ethical conflicts entirely.

It is a fundamental difference in the underlying permissible nature of the business model. Mtechcomms.co.uk Reviews

Ethical Considerations for Property Management

When engaging with property management services like Livingcity.co.uk, it is paramount to consider various ethical dimensions, particularly from an Islamic perspective. The core principle is to ensure that all transactions and operations are halal permissible and avoid haram forbidden elements, especially riba interest, gharar excessive uncertainty, and maysir gambling.

Avoiding Riba Interest in Financial Transactions

The most significant ethical concern in conventional property management is the pervasive nature of interest.

Riba is explicitly forbidden in Islam, and its presence can inadvertently permeate various aspects of property management:

• Service Charge Arrears: If a management company charges interest on overdue service charges, this is riba. While a reasonable administrative fee for chasing payments is permissible, a percentage-based charge for delay is not. Ethical alternative: Impose fixed, non-usurious administrative charges for late payments, or work with residents to establish flexible payment plans.
• Reserve Funds and Investments: Many property management firms might deposit reserve funds sinking funds for future major repairs into interest-bearing bank accounts or invest them in conventional financial instruments that generate interest. Ethical alternative: Ensure reserve funds are held in non-interest-bearing accounts or invested in Sharia-compliant vehicles like sukuk Islamic bonds or ethically screened equities.
• Financing for Major Works: If the management company facilitates or itself takes out interest-based loans for major repairs or renovations that exceed the current reserve funds, this is also problematic. Ethical alternative: Explore Islamic financing options such as Murabahah cost-plus financing, Ijarah leasing, or Musharakah partnership for funding major projects, or encourage residents to contribute directly.
• Insurance: Conventional insurance often has elements of uncertainty and potential riba. Ethical alternative: Seek Takaful Islamic insurance providers where available, which operate on principles of mutual cooperation and donation, sharing risks rather than transferring them for a premium with interest-based investment of funds.

Transparency and Fairness in Contracts Avoiding Gharar

Islamic finance emphasizes clarity and transparency in all contracts to avoid gharar, which is excessive uncertainty or ambiguity that could lead to unfairness or disputes.

• Hidden Fees and Charges: Contracts should clearly delineate all fees, charges, and potential costs. Any vague clauses that allow for arbitrary charges are ethically questionable.
• Service Level Agreements SLAs: Clear SLAs defining the scope of services, responsibilities, and expected performance metrics ensure both parties understand their obligations, reducing uncertainty.
• Dispute Resolution: The process for resolving disputes should be fair, accessible, and transparent, ideally emphasizing mediation and reconciliation before litigation.

Ethical Management of Tenants and Residents

The relationship with residents and tenants also carries ethical weight. Homesecurity1st.co.za Reviews

• Fair Treatment: All residents should be treated equitably, regardless of their background, ensuring non-discriminatory practices in service provision and complaint handling.
• Privacy: Respecting the privacy of residents in their homes is crucial.
• Complaint Handling: A robust and responsive complaint mechanism, as hinted at in Livingcity’s FAQ, is ethically sound, ensuring concerns are addressed promptly and effectively.

Responsible Resource Management

Ethical property management also extends to how resources are utilized.

• Maintenance and Repairs: Ensuring timely and high-quality maintenance, avoiding neglect that could lead to deterioration of property value or safety hazards.
• Environmental Impact: While not explicitly mentioned by Livingcity, an ethical approach would encourage sustainable practices, energy efficiency, and responsible waste management within the properties.
• Contractor Selection: Choosing contractors based on competence, fair pricing, and ethical labor practices, not merely the cheapest option.

In conclusion, while Livingcity.co.uk operates within conventional industry standards, for a Muslim individual or entity, it is imperative to conduct a deep ethical audit of their financial practices, contractual terms, and overall operational philosophy.

The best approach is to either seek out genuinely Sharia-compliant alternatives or engage with conventional firms only after meticulous verification that all aspects of the engagement are free from impermissible elements, especially riba.

Frequently Asked Questions

What is Livingcity.co.uk?

Based on checking the website, Livingcity.co.uk is the online presence of the Livingcity Group, a property asset management company established in 2000 in the UK.

They provide a range of services including property management, building consultancy, maintenance, and development solutions. Uk.generation.org Reviews

What services does Livingcity Group offer?

Livingcity Group offers comprehensive property and facilities management, building consultancy, skilled maintenance services, creative developer solutions including tenant web portals, specialized cleaning services, and development and investment consultancy.

Does Livingcity.co.uk provide services outside the UK?

Based on the portfolio listed on their website, Livingcity.co.uk primarily operates within the UK, managing properties in central and greater Manchester, London, Birmingham, Liverpool, Leeds, Cheshire, Sheffield, Nottingham, Cardiff, North Wales, Oxfordshire, Durham, and Glasgow.

Is Livingcity.co.uk a reputable company?

Yes, Livingcity.co.uk appears to be a reputable company.

They highlight accreditations such as RICS and ARMA-Q, along with ISO 9001 and OHSAS 18001 certifications, which are strong indicators of industry standards and quality assurance.

Does Livingcity.co.uk offer lettings services?

No, according to their FAQ, Livingcity.co.uk does not currently provide a lettings service for apartments. Triptogo.com Reviews

Their focus is on managing the communal areas of buildings.

How do I contact Livingcity.co.uk if I live in one of their managed buildings?

Livingcity.co.uk states that each building in their managed portfolio is assigned a dedicated management team.

Their contact details are usually found on the building’s web portal or on written communication.

If you cannot find them, you can call their reception at 0161 274 1400.

How can a Residents’ Management Company RMC switch to Livingcity.co.uk?

If your building has an RMC, the directors leaseholders are in control of selecting the managing agent. Salootglobal.es Reviews

You can suggest Livingcity.co.uk for re-tendering at the end of your current agent’s contract.

Their new business team can be contacted at 0161 274 1400 for assistance.

What if my building does not have an RMC and I want to switch to Livingcity.co.uk?

If there is no RMC, the contract is likely between the landlord and the managing agent.

If the landlord is unwilling to change, leaseholders may have the “Right to Manage RTM” the property.

Livingcity.co.uk states they have assisted clients with RTM actions. Outdoorclothing.co.uk Reviews

How does Livingcity.co.uk handle neighbor complaints?

In the first instance, they advise contacting your site team if available.

If the problem persists or there is no site team, you should contact your dedicated team at their head office.

They also suggest involving the local council if the situation escalates, advising residents to keep a record of disturbances.

Are Livingcity.co.uk’s services ethically compliant e.g., free from interest?

Based on the information on their public website, Livingcity.co.uk operates as a conventional property management firm.

This means their financial practices, such as how they manage service charge arrears, reserve funds, or financing for major works, may involve interest riba, which is not permissible. Tradesai.com Reviews

Clients seeking ethically compliant services should directly inquire about their financial models.

Does Livingcity.co.uk offer any Sharia-compliant financial products?

The website does not explicitly mention any Sharia-compliant financial products or services.

Clients seeking such options would need to conduct thorough due diligence and potentially seek alternatives that specifically adhere to Islamic finance principles.

How does Livingcity.co.uk ensure quality and safety?

Livingcity.co.uk holds ISO 9001 certification for quality management and OHSAS 18001 certification for occupational health and safety.

They also have RICS and ARMA-Q accreditations, indicating adherence to rigorous industry practices and standards. Virginmedia.ie Reviews

How do I get a quote for Livingcity.co.uk’s services?

Livingcity.co.uk does not display pricing on their website.

You need to request a callback or contact them directly via phone 0161 274 1400 or email [email protected] to discuss your specific needs and receive a customized quote.

What factors influence Livingcity.co.uk’s service fees?

Service fees would likely depend on the type and scope of services required, the size and complexity of the property, its location, and the duration of the contract.

These are standard factors in bespoke B2B service pricing.

How does Livingcity.co.uk manage service charges for residents?

Based on testimonials, Livingcity.co.uk aims for efficient service charge collection and careful monitoring of budgets.

They seek director approval for unusual expenditures, and some residents have reported service charge reductions under their management.

Can I cancel my service agreement with Livingcity.co.uk?

Yes, service agreements can be cancelled, but the process is governed by the specific terms and conditions outlined in your signed contract.

You would need to review the contract for notice periods, termination clauses, and any potential early termination fees.

What is the typical notice period for cancelling a property management contract?

While specific to the contract, typical notice periods for property management agreements can range from three months to a year, depending on the complexity of the services. Always refer to your signed agreement.

Does Livingcity.co.uk manage retirement living schemes?

Yes, Livingcity Group includes Emeritus Homes Limited, which is specifically dedicated to being a landlord and manager of retirement living schemes across England and Wales.

What kind of clients does Stone’s Throw Creative Solutions Limited serve?

Stone’s Throw Creative Solutions Limited, part of the Livingcity Group, provides creative developer services and solutions, including new development customer care, completions management, and aftercare for a variety of clients.

They also create and manage bespoke tenant web portals.

What is Livingcity Vision Limited?

Livingcity Vision Limited is a specialist development and investment consultancy within the Livingcity Group, offering a multi-disciplined approach to the creation and delivery of mixed-use development and regeneration projects.