Based on looking at the website, LothianGlass.co.uk appears to be a legitimate and established provider of windows, doors, and various glazing services primarily serving the Lothian region and surrounding areas in the UK.

The site showcases a focus on bespoke uPVC windows, composite and uPVC doors, kitchen glass splashbacks, and repair services, emphasizing quality products and customer service.

While the website provides a clear overview of its offerings and highlights positive customer testimonials, a deeper dive into “Lothianglass.co.uk reviews” will help potential customers understand the full scope of their operations, service delivery, and overall customer satisfaction.

This comprehensive review aims to provide a clear, no-fluff assessment, similar to how Tim Ferriss breaks down a new system, to help you make an informed decision when considering Lothian Glass for your home improvement needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Lothianglass.co.uk Review & First Look

Navigating LothianGlass.co.uk, the first impression is one of professionalism and clarity.

The website is clean, well-organized, and user-friendly, immediately highlighting their core services: bespoke windows, doors, and glazing.

It’s evident they aim to simplify the process for customers, offering a “Design your own door” tool right on the homepage, which is a practical feature for those looking for customization.

Website Design and User Experience

The site’s design is functional and intuitive.

Key information, such as products, services, and customer testimonials, is easily accessible from the main navigation. Karbonhq.com Reviews

This straightforward approach aligns with a “get-to-it” philosophy, allowing visitors to quickly find what they’re looking for without unnecessary clutter.

Ease of Navigation: Menus are clearly labeled, making it simple to jump between sections like “Windows & Doors,” “Glazing Services,” and “Workshop Services.”
Visual Appeal: The use of high-quality images showcasing their products helps in visualizing the end result.
Mobile Responsiveness: The site adapts well to different screen sizes, ensuring a consistent user experience across devices.

Initial Service Offerings Assessment

Lothian Glass positions itself as a comprehensive solution for windows, doors, and glass-related needs.

They emphasize bespoke solutions, which suggests a commitment to meeting individual customer requirements rather than a one-size-fits-all approach.

Core Products:
- uPVC Windows: Custom-made and installed.
- Composite and uPVC Doors: Supply and installation for both front and back doors.
Specialized Glazing Services:
- Kitchen Glass Splashbacks: A standout offering, allowing for aesthetic customization in kitchens.
- Repairs and Replacements: Covering existing windows, doors, and glass elements.
Geographical Reach: Their service radius of 40 miles indicates a localized, focused approach to serving the Lothian area.

Lothianglass.co.uk Features

LothianGlass.co.uk offers several practical features that streamline the customer journey, from initial inquiry to project completion.

These features are designed to provide transparency, customization, and convenience. Locksmithservice.co.uk Reviews

Online Door Designer

One of the most notable features is the “Design your own door” tool.

This interactive element empowers potential customers to visualize and customize their ideal door before even requesting a quote.

Customization Options: Users can typically select from various door styles, colors, glazing options, and hardware.
Real-time Visualization: The tool allows for immediate visual feedback, helping users refine their choices.
Lead Generation: This feature also serves as an effective lead generation tool, capturing detailed customer preferences early in the process.

Comprehensive Service Breakdown

The website meticulously breaks down its services into distinct categories, making it easy for customers to understand the scope of work they offer.

“Windows & Doors” Section: Details the types of windows and doors, materials uPVC, composite, and installation processes.
“Glazing Services” Section: Expands on specialized glasswork, including splashbacks, mirrors, and repairs.
“Workshop Services” Section: A unique insight into their in-house capabilities, suggesting they handle a significant portion of fabrication and customization internally.
“Mirror & Splashback” Section: Dedicated information on custom mirrors and bespoke kitchen splashbacks, highlighting design flexibility and material quality.

Customer Testimonials and Social Proof

LothianGlass.co.uk prominently features customer testimonials, providing social proof of their quality and service.

These reviews are typically positive, highlighting aspects like: Shifttransfer.com Reviews

Workmanship Quality: Multiple testimonials praise the high standard of installation and product quality.
Customer Service: Specific mentions of staff members like “Mark” and “Tracy” underscore a personalized approach to customer interaction.
Timeliness and Professionalism: Customers report satisfaction with project timelines and the professional conduct of the installation teams.

Lothianglass.co.uk Pros & Cons

Every service has its strengths and areas for improvement.

Based on the website’s presentation, here’s a breakdown of what Lothian Glass appears to do well and where there might be limitations.

The Upsides: What Lothian Glass Appears to Excel At

Lothian Glass seems to hit the mark in several key areas, particularly concerning customer experience and product quality.

Strong Emphasis on Customization: The “Design Your Own Door” tool and the focus on “bespoke” solutions indicate a high degree of flexibility to meet specific customer needs. This is a significant advantage for those who want more than off-the-shelf options.
Positive Customer Feedback: The testimonials featured on the website are overwhelmingly positive, highlighting excellent workmanship, professional staff, and competitive pricing.
- Example Testimonial summarized: “Can’t say enough about the customer service, quality of workmanship and products offered… great service from start to finish.” – Evelyn Alemamie.
- Another example: “Simply the best!!!!!! High quality of workmanship, with great guidance and service for all your requirements. No need to shop elsewhere!!!!!” – Lynne Johnston.
Comprehensive Service Range: From full window and door installations to specialized glazing like kitchen splashbacks and repairs, they cover a broad spectrum of glass and fenestration needs. This makes them a potential one-stop shop for homeowners.
Local and Accessible: Their 40-mile service radius suggests a commitment to their local community, potentially leading to faster response times and more personalized service compared to larger national chains.
Clear and Informative Website: The site is easy to navigate, with dedicated sections for products, services, and contact information, ensuring a smooth user experience.

Potential Areas for Consideration

While the website paints a positive picture, there are a few aspects that a potential customer might want to explore further or keep in mind.

Limited Online Pricing Transparency: Like many custom service providers in this industry, exact pricing isn’t readily available online. This is standard practice given the bespoke nature of the products, but it means an inquiry is always required for a quote.
- Recommendation: Be prepared to provide specific details about your project to receive an accurate estimate.
Focus on Local Service Area: While a strength for local customers, those outside the 40-mile radius will need to look for alternative providers. This isn’t a “con” for their target market but a limitation for a broader audience.
Dependency on Testimonials: While positive, the testimonials are curated on their own site. For a complete picture, a quick search for external reviews on platforms like Google Reviews or Trustpilot if available would be beneficial.
- Data Point: As of early 2024, a search for “Lothian Glass Edinburgh reviews” often points directly to their Google Business Profile, which typically aggregates a broader range of customer experiences.

Lothianglass.co.uk Alternatives

When you’re looking for new windows, doors, or glazing services, it’s always smart to shop around and get a few quotes. Nettigo.pl Reviews

While Lothian Glass seems to be a solid contender, exploring alternatives can help ensure you’re getting the best value, service, and product for your specific needs.

Here are some categories of alternatives and examples you might consider, particularly if Lothian Glass doesn’t fit your exact requirements or service area.

Local Independent Glazing Companies

Just like Lothian Glass, many towns and cities have established independent glazing companies that offer personalized service and local expertise.

Pros: Often more flexible, highly responsive, and deeply knowledgeable about local building codes and aesthetics. They may also have lower overheads, potentially leading to competitive pricing.
Cons: Service areas might be limited, and their online presence or product range might not be as extensive as larger firms.
How to Find Them: Search “glazing companies ,” “window installers ,” or “door suppliers .” Look for companies with strong local reviews and a good track record.

National Window & Door Chains

These larger companies often have multiple showrooms, extensive product lines, and national advertising campaigns.

Examples:
- Everest: A well-known name in the UK, offering a wide range of windows, doors, and conservatories with a strong emphasis on energy efficiency and guarantees.
- Anglian Home Improvements: Another major player, providing uPVC, timber, and aluminum options across various styles and bespoke designs.
- Safestyle UK: Known for its competitive pricing and often aggressive sales tactics, offering a broad selection of windows and doors.
Pros: Extensive product ranges, national warranties, often offer financing options.
Cons: Can sometimes be less flexible, sales processes might be high-pressure, and customer service can vary depending on the local branch.

Specialist Glass Providers

If your primary need is specialized glazing, like unique splashbacks, custom mirrors, or complex glass installations e.g., glass partitions, balustrades, you might look for companies that focus solely on glass. Leylandsdm.co.uk Reviews

Pros: Deep expertise in glass cutting, tempering, design, and installation. often have state-of-the-art equipment.
Cons: May not offer full window and door replacement services, potentially requiring you to use multiple contractors.
How to Find Them: Search “bespoke glass suppliers ,” “kitchen splashback specialists,” or “custom mirror installation.”

Builders and General Contractors

For larger renovation projects that include window and door replacement as part of a broader scope, your main builder might handle this aspect or work with a trusted sub-contractor.

Pros: Streamlined project management, as one person oversees all aspects of the renovation.
Cons: The builder’s preferred supplier might not be the most competitive or offer the widest range of options. You’d also be relying on the builder’s oversight for quality control on the glazing work.

When evaluating alternatives, consider:

Reputation: Check online reviews Google, Trustpilot, Checkatrade, ask for references.
Product Quality: Inquire about materials, energy ratings, and warranties.
Quoting Process: Get detailed, itemized quotes from at least three different companies.
Installation Expertise: Ask about installer certifications and experience.
After-Sales Support: Understand their warranty and customer service policies.

Lothianglass.co.uk Pricing

Understanding pricing for bespoke home improvement services like windows and doors can be tricky because costs vary widely based on numerous factors.

LothianGlass.co.uk, consistent with industry norms for custom work, doesn’t publish a price list directly on their website.

This is a common practice, and here’s why and what it means for you. Webkul.com Reviews

Why Direct Pricing Isn’t Available Online

The absence of specific prices on LothianGlass.co.uk is not unusual for companies offering tailored solutions.

The final cost of windows, doors, and glazing services is influenced by:

Product Type: uPVC windows will differ significantly in price from composite doors or specialized glass splashbacks.
Size and Dimensions: Custom sizes naturally command different prices than standard dimensions.
Material Quality and Specifications: Higher-grade uPVC, specific glass types e.g., triple glazing, obscure glass, low-E coatings, and advanced locking mechanisms all impact the cost.
Design and Customization: The “Design your own door” feature highlights this. adding intricate panels, specific hardware, or unique finishes will alter the price.
Installation Complexity: Factors like ease of access, condition of existing frames, and the need for structural alterations can affect installation labor costs.
Quantity: Larger orders for multiple windows or doors might qualify for different pricing structures.
Location: While Lothian Glass specifies a 40-mile radius, regional labor costs can still have a minor influence.

How to Get a Quote from Lothian Glass

To get an accurate price from LothianGlass.co.uk, you will typically need to engage directly with them for a consultation and a customized quote. The process usually involves:

Initial Inquiry: Contacting them via phone, email, or their website contact form.
Consultation/Site Visit: A representative will likely visit your property to assess the scope of work, take precise measurements, and discuss your specific requirements. This is where they can offer expert advice and show material samples.
Detailed Quotation: Following the consultation, they will provide a comprehensive, itemized quote that breaks down the costs for materials, labor, and any additional services.

What to Expect in a Quote

A thorough quote from Lothian Glass or any reputable provider should clearly outline:

Itemized Product Costs: The price for each window, door, or glass unit, specifying type, material, dimensions, and any chosen customizations.
Installation Charges: The cost of removing old units and installing new ones.
Disposal Fees: Costs associated with responsibly disposing of old windows and doors.
VAT: The applicable value-added tax.
Warranty Information: Details on product and installation warranties.
Payment Schedule: Usually an upfront deposit, with the balance due upon satisfactory completion.

Strategies for Budgeting and Comparison

Since direct pricing isn’t online, it’s crucial to follow best practices for budgeting and comparing offers: Firstaid4sport.co.uk Reviews

Gather Multiple Quotes: Always get at least three quotes from different reputable companies to compare prices, product offerings, and service levels.
Ask for Details: Ensure each quote is as detailed as possible, so you can compare “apples to apples.”
Understand What’s Included: Clarify if the quote includes removal of old units, disposal, finishing work, and any guarantees.
Don’t Just Look at the Bottom Line: While price is important, also weigh the company’s reputation, product quality, warranty, and estimated installation timeframe. A slightly higher price might be justified by superior quality or service.

Lothianglass.co.uk vs. Competitors

When considering Lothian Glass for your window, door, or glazing needs, it’s insightful to position them against typical competitors.

This isn’t about declaring a definitive “winner” but rather understanding where Lothian Glass’s strengths lie compared to the broader market in the UK, particularly in the Lothian region.

Lothian Glass’s Positioning

Lothian Glass appears to occupy a favorable niche: a well-established, independent local specialist with a strong focus on bespoke solutions and customer service. They seem to differentiate themselves through:

Local Expertise & Presence: Being rooted in the Lothian area gives them an inherent understanding of local architectural styles, planning regulations, and community needs. This can often translate to quicker response times and a more personal touch.
Bespoke Services: Their emphasis on “design your own door” and custom splashbacks suggests a willingness and capability to go beyond standard offerings, catering to specific aesthetic and functional requirements.
Customer-Centric Approach: The numerous positive testimonials highlight exceptional customer service, from initial advice to professional installation. This is a significant differentiator in an industry where service quality can vary.
Comprehensive Glazing: Beyond just windows and doors, their specialization in kitchen splashbacks and general glazing repairs broadens their appeal as a versatile contractor.

Comparison with National Chains e.g., Everest, Anglian

Product Range: National chains often boast a wider, more standardized product portfolio due to their scale. Lothian Glass might have a more curated selection but focuses on bespoke options.
Pricing: National chains often run aggressive sales and discounts, but their base prices can sometimes be higher, factoring in significant marketing overheads. Local independents like Lothian Glass might offer competitive pricing due to lower overheads, especially for custom jobs where flexibility is key.
Service Personalization: Lothian Glass, as a local entity, is likely to offer a more personalized, direct line of communication. National chains, while professional, can sometimes feel more transactional.
Guarantees & Warranties: National chains often offer extensive, long-term guarantees backed by large corporate structures. It’s crucial to confirm the specifics of Lothian Glass’s warranties, which are typically robust for reputable local firms but might differ in length or scope from national players.

Comparison with Other Local Independents

Differentiation: Many local independents offer similar services. Lothian Glass stands out with its clear website, dedicated “design your own door” tool, and prominent customer testimonials. Some smaller independents might have less of an online presence, making it harder to assess their reputation initially.
Specialization: While many offer windows and doors, Lothian Glass’s specific focus on kitchen splashbacks and comprehensive glazing services might give them an edge if those are your primary needs.
Reputation: The key differentiator among local independents often comes down to word-of-mouth and online reviews. Lothian Glass showcases strong positive feedback.

Key Factors for Your Comparison

When you’re doing your own comparison, consider these points:

Your Specific Needs: Do you need a standard replacement or a highly customized solution?
Budget: Obtain detailed quotes from each to compare “apples to apples.”
Customer Service Expectations: Do you prefer a highly personalized local service or a larger, more structured national approach?
Warranty & Aftercare: Understand the terms of product and installation guarantees.
Local Reputation: Check external reviews for all companies, not just those featured on their websites.

Ultimately, Lothian Glass appears to be a strong contender for those in their service area looking for quality, customized window, door, and glazing solutions, backed by what appears to be solid customer service and local expertise. Mp-edelmetalle.de Reviews

How to Work with Lothianglass.co.uk

Engaging with LothianGlass.co.uk for your window, door, or glazing project seems straightforward, designed for efficiency.

Here’s a practical guide on how to work with them, from initial contact to project completion.

Step 1: Initial Inquiry and Information Gathering

Before you even pick up the phone, a bit of groundwork can make the process smoother.

Define Your Needs: Be clear about what you’re looking for. Are you replacing all windows, just one door, or installing a new splashback? Knowing your requirements will help them provide more accurate information.
Explore the Website: Spend time on LothianGlass.co.uk. Use the “Design your own door” tool if applicable. Look at their product galleries for inspiration and to understand the styles they offer.
Prepare Questions: Jot down any questions you have about materials, energy efficiency, installation process, warranties, or lead times.

Step 2: Requesting a Quote or Consultation

This is your primary entry point to getting a tailored solution and pricing.

Contact Methods:
- Online Form: The website likely has a contact or inquiry form where you can submit details about your project.
- Phone Call: Direct phone calls can be efficient for immediate inquiries or to schedule a site visit.
- Email: If you have detailed specifications or drawings, email can be a good way to share information.
Provide Details: When you make contact, be ready to provide:
- Your name and contact information.
- Your location to confirm you’re within their 40-mile service radius.
- A brief description of your project e.g., “Replacing 5 uPVC windows,” “New composite front door,” “Kitchen glass splashback”.
- Any specific preferences or requirements you might have e.g., color, style, energy rating.

Step 3: On-Site Survey and Consultation

For most significant projects, a representative from Lothian Glass will need to visit your property. Hobiestradingroom.com Reviews

Scheduling: Arrange a convenient time for the survey.
During the Visit:
- The expert will take precise measurements of the areas where new windows, doors, or glass will be installed.
- They will discuss your aesthetic preferences, functional needs e.g., ventilation, security, and energy efficiency requirements.
- This is your opportunity to ask all your prepared questions, get expert advice on material choices, and understand the technical aspects of the installation.
- They may also bring samples of materials, colors, and hardware for you to review.
Clarify Details: Ensure all your preferences are noted accurately, as this will directly influence the quote.

Step 4: Receiving and Reviewing the Quotation

After the site visit, you’ll receive a detailed quote.

Review Thoroughly: Check that all aspects of your project are included and accurately represented.
Itemization: Ensure the quote is itemized, showing costs for products, installation, disposal, and VAT separately.
Understand Terms: Read the terms and conditions, including payment schedule, warranty details, and estimated lead times.
Ask for Clarification: If anything is unclear, don’t hesitate to ask for explanations. It’s better to clear up doubts upfront than later.
Compare: If you’ve sought other quotes, compare them carefully, ensuring you’re comparing “like for like.”

Step 5: Placing the Order and Project Commencement

Once you’re satisfied with the quote and terms, you’ll formalize the agreement.

Acceptance: Sign the agreement and make any required upfront deposit.
Scheduling Installation: The team will work with you to schedule the installation date, considering both their availability and your convenience.
Preparation: They might provide advice on preparing your home for installation e.g., clearing obstructions around windows/doors.

Step 6: Installation and Aftercare

The physical work begins, followed by post-installation support.

Installation Day: The professional installation team will arrive as scheduled. They should work efficiently and with minimal disruption, adhering to safety standards.
Post-Installation Inspection: Once the work is complete, inspect the finished installation carefully. Ensure everything is to your satisfaction and that the site is cleaned up.
Final Payment: Make the final payment upon satisfactory completion, as per your agreement.
Warranty & Support: Keep all documentation regarding your warranty. If any issues arise post-installation, contact Lothian Glass promptly for support.

By following these steps, you can navigate the process of working with LothianGlass.co.uk efficiently and ensure a smooth experience for your home improvement project.

Frequently Asked Questions

What is LothianGlass.co.uk?

LothianGlass.co.uk is the official website for Lothian Glass, a company based in the Lothian region of the UK that specializes in the supply, installation, and repair of uPVC windows, composite and uPVC doors, and various custom glazing services like kitchen glass splashbacks. Elevate-flex.com Reviews

What services does Lothian Glass offer?

Lothian Glass offers a comprehensive range of services including the installation of bespoke uPVC windows and doors, repair and replacement of existing windows and doors, general glazing services, custom mirror installations, and the design and fitting of kitchen glass splashbacks.

What is the service area for Lothian Glass?

Lothian Glass provides its PVC windows and doors installation and repair services within a radius of 40 miles from their base in the Lothian region.

Can I design my own door on LothianGlass.co.uk?

Yes, LothianGlass.co.uk features an interactive “Design your own door” tool on its website, allowing users to customize their door specifications before making an inquiry.

Are there customer testimonials available on the website?

Yes, the LothianGlass.co.uk website prominently features customer testimonials from individuals who have used their services, often praising their workmanship, customer service, and professionalism.

How can I get a quote from Lothian Glass?

To get a quote, you typically need to contact Lothian Glass directly via their website’s contact form, phone, or email. Edensteamshowers.co.uk Reviews

They will likely arrange an on-site consultation to take measurements and discuss your specific requirements before providing a detailed, customized quotation.

Does Lothian Glass offer repair services for windows and doors?

Yes, Lothian Glass offers expert repair services for existing windows and doors, in addition to new installations.

What types of materials do they use for windows and doors?

Lothian Glass specializes in supplying and installing uPVC windows and both composite and uPVC doors.

Do they offer bespoke solutions, or only standard products?

Lothian Glass emphasizes bespoke solutions, allowing customers to customize their products, particularly highlighted by their “Design your own door” feature and custom glass splashbacks.

Is Lothian Glass a national company or a local one?

Based on their specified 40-mile service radius, Lothian Glass appears to be a local company serving the Lothian region and surrounding areas in the UK, rather than a national chain. Mscrepair.co.uk Reviews

How long does an installation typically take?

The duration of an installation varies greatly depending on the scope of the project e.g., one door vs. multiple windows. This would be discussed and estimated during your initial consultation and quotation process.

What are kitchen glass splashbacks?

Kitchen glass splashbacks are custom-fitted glass panels used on kitchen walls often behind cooktops or sinks to protect surfaces from splashes and to add a decorative element. Lothian Glass offers bespoke designs for these.

What kind of warranty or guarantee does Lothian Glass offer?

While specific warranty details are not explicitly listed on the homepage, reputable companies like Lothian Glass typically provide guarantees on both their products and installation work.

You should inquire about these details when getting your quote.

Does Lothian Glass handle disposal of old windows and doors?

It is standard practice for reputable installers to include the removal and responsible disposal of old windows and doors as part of their service. Laptop-battery-shop.com Reviews

You should confirm this when reviewing your detailed quote.

Can I visit a showroom for Lothian Glass?

The website doesn’t explicitly mention a showroom, but many local glazing companies operate from a workshop or office where you might be able to see samples.

It’s best to contact them directly to inquire about visiting their premises.

What makes Lothian Glass different from other glazing companies?

Lothian Glass highlights its commitment to quality, customer service, bespoke product offerings, and local expertise, as evidenced by positive customer testimonials and their focused service range.

How experienced is the team at Lothian Glass?

The website states, “We pride ourselves on delivering promises made to customers,” and features testimonials praising the “quality of workmanship” and “professional” installation teams, suggesting an experienced crew. Icepacks4less.co.uk Reviews

Is LothianGlass.co.uk a secure website for inquiries?

Yes, the website appears to use standard security protocols for web browsing indicated by HTTPS, which means any information submitted through their contact forms should be securely encrypted.

What are the payment terms for Lothian Glass projects?

Payment terms, like an upfront deposit and final payment schedule, are typically outlined in the detailed quotation provided after the site survey.

You should discuss these directly with Lothian Glass.

How quickly can Lothian Glass respond to an inquiry?

Response times can vary based on demand, but as a local service provider, they are generally responsive.

The best way to get an estimated response time is by contacting them directly. Rolawn.co.uk Reviews

Lothianglass.co.uk Reviews