medscourier.com FAQ

What is Medscourier.com?

Medscourier.com is an international medicine courier service based in India that facilitates the shipping of various types of medicines (allopathic, homeopathic, ayurvedic, cancer, etc.) from India to over 100+ countries worldwide, offering services like doorstep pickup, documentation assistance, and customs clearance support.

Is Medscourier.com a legitimate company?

Medscourier.com appears to be a functioning business with a professional website, physical address, and contact information.

However, specific, verifiable details regarding their regulatory licenses for international pharmaceutical shipping are not prominently displayed, which warrants caution and further verification from the user’s side.

How long has Medscourier.com been in business?

Medscourier.com states it has “over 15 years of experience in the International Medicine Courier industry.” However, its domain (medscourier.com) was created on May 31, 2021, suggesting that the company either operated under a different name or without this specific public website for a significant portion of that claimed experience. Medscourier.com Complaints & Common Issues

What types of medicines can I send through Medscourier.com?

Medscourier.com states it provides shipping solutions for “all kinds of international courier for medicines (homeopathic, allopathic, herbal, ayurvedic, cancer, etc.),” provided they are accompanied by a valid doctor’s prescription.

What countries does Medscourier.com ship to?

Medscourier.com claims to ship medicines internationally to “more than 100+ countries” and elsewhere states “over 200 countries,” including popular destinations like the USA, UK, Canada, Germany, UAE, Singapore, Australia, New Zealand, and Saudi Arabia.

How does Medscourier.com handle customs clearance?

Medscourier.com offers “100% Medicines Customs Clearance support” and states they are “well versed with the shipping norms and regulations of all popular countries.” They provide assistance with shipping documentation to ensure compliance and help avoid delays.

Do I need a doctor’s prescription to send medicines with Medscourier.com?

Yes, Medscourier.com explicitly states that they will ship medicines “but with Doctor prescription only,” emphasizing this as a mandatory requirement for all shipments.

What are the estimated delivery times for Medscourier.com?

The average medicine courier delivery time stated by Medscourier.com is “6-8 days once in transit,” with the important caveat that this is “subject to customs clearance.” Medscourier.com Trustpilot Reviews Overview

How can I track my shipment with Medscourier.com?

Medscourier.com provides a “real-time tracking facility” and customers receive “live email and SMS updates related to the whereabouts of their shipment for their convenience.” There is a “Track Courier” link on their website.

What are Medscourier.com’s charges?

International Medicine Courier Charges with Medscourier.com “starts from Rs.3175 onwards*,” with a note that “Medicine Courier Charges may vary from Country to Country.” Customers need to contact them for a precise quote.

What payment methods does Medscourier.com accept?

Medscourier.com accepts “all kinds of digital payment modes like IMPS, Debit/Credit Card, Western Union, Paytm, Paypal, etc.”

Does Medscourier.com offer doorstep pickup?

Yes, Medscourier.com offers “Free Medicine Courier Pickup services from all over India including Delhi, Hyderabad, Pune, Bangalore, Punjab, Chennai, Coimbatore, Jaipur, etc.”

Who are Medscourier.com’s delivery partners?

Medscourier.com states they align with “reliable courier partners like DHL, Aramex, UPS and TNT” to fulfill international medicine parcel deliveries. They also mention Canada Post and Australia Post. Medscourier.com Pricing

Does Medscourier.com help with packaging?

Yes, Medscourier.com provides “packaging assistance that can be used to package different categories of medicines in varying sizes” and ensures packaging is done “as per international standards.”

Is Medscourier.com featured in any major publications?

Medscourier.com claims to be “featured in Hindustan Times and Business Standard,” indicating media recognition, though direct links to these features are not provided on their homepage.

What is Medscourier.com’s refund policy?

Medscourier.com has a “Refund Policy” page linked in its footer.

Users should consult this page for specific details regarding refund conditions, eligibility, and procedures.

How can I contact Medscourier.com customer support?

You can contact Medscourier.com via phone at +91-9289246123, email at info[at]medscourier.com, or through their WhatsApp and Call Us buttons on the website. How Does Medscourier.com Work?

Their physical address is Shop no 103, Sri Niwaspuri, New Delhi-110065.

Are there any independent reviews for Medscourier.com on Trustpilot?

As of current observation, Medscourier.com does not have a prominent or widely reviewed profile on Trustpilot.

Customers seeking independent reviews should look for feedback on other platforms or conduct direct inquiries.

What should I do if my Medscourier.com shipment is delayed?

Medscourier.com’s website indicates real-time tracking and customer support for updates.

If your shipment is delayed, you should utilize their tracking facility and contact their customer support via phone or email for assistance and clarification on the delay’s cause. Medscourier.com Customer Support Review

Does Medscourier.com ship medical equipment?

Yes, according to a testimonial on their homepage, Medscourier.com can also ship “medical equipment… from India to abroad,” indicating their service extends beyond just medicines.