Mobility-plus.co.uk Reviews

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Based on checking the website, Mobility-plus.co.uk appears to be a UK-based company specializing in easy-access bathing solutions, including walk-in baths, walk-in showers, and wet rooms.

Their offerings are geared towards individuals seeking to maintain independence and enhance safety in their bathrooms, particularly for those with mobility challenges.

The site highlights features like low-entry doors, slip-resistant surfaces, integrated seating, and safety grab bars, all designed to make bathing a safer and more comfortable experience.

This focus on enhancing mobility and safety in the home environment is commendable from an Islamic perspective.

Providing solutions that help individuals maintain their dignity and independence, especially the elderly or those with disabilities, aligns with the Islamic principles of care for the vulnerable and facilitating ease in daily life.

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Unlike products or services that promote indulgence in forbidden activities, Mobility Plus offers practical, health-oriented solutions that can contribute to a better quality of life within the permissible boundaries of Islam.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Mobility-plus.co.uk Review & First Look

Based on an initial review of Mobility-plus.co.uk, the website presents itself as a dedicated provider of accessible bathing solutions.

The site’s design is clean, user-friendly, and focuses heavily on trust signals, such as “As seen on TV” claims and endorsements from figures like Dr. Hilary Jones.

This immediate impression suggests a company that prioritizes accessibility, safety, and customer confidence.

Website Navigation and User Experience

Navigating Mobility-plus.co.uk is straightforward.

The main categories—Walk-in Baths, Walk-in Showers, and Wet Rooms—are clearly signposted from the top menu. Pizzasolutions.co.uk Reviews

Each category has its own dedicated page with sub-categories for specific product lines like “The Derwent” or “The Coniston.” This hierarchical structure makes it easy for visitors to find what they’re looking for, whether it’s a specific type of bath or shower.

The presence of a “Request your FREE brochure” call to action is prominent and consistent across various pages, indicating a clear sales funnel aimed at lead generation.

  • Top-level menus: Walk-in Baths, Walk-in Showers, Wet Room, About Us, Testimonials, Contact Us.
  • Clear CTAs: “Request your FREE brochure,” “Call us free on 0800 077 6393.”
  • Visual appeal: High-quality images of products and satisfied customers, reinforcing the benefits.
  • Mobile responsiveness: The site appears well-optimized for various devices, which is crucial for accessibility.

Initial Product Range Overview

The product range displayed on Mobility-plus.co.uk is specialized, focusing exclusively on bathing solutions for enhanced mobility.

This specialization suggests expertise in the field.

They offer various models within their walk-in bath and shower lines, catering to different space requirements and user needs. Brouwland.com Reviews

For example, “The Hampton Elite” walk-in bath and “The Coniston Stable Door Shower Enclosure” highlight a variety of design options.

  • Walk-in Baths: Several models like The Derwent, The Earlswood, The Grasmere, The Hampton, The Hampton Elite, The Leyburn, The Rushmere, and The Windermere. These vary in size and features.
  • Walk-in Showers: Including The Coniston with various enclosure options, The Kendal, and The Richmond also with multiple enclosure types. Digital showers are also listed.
  • Wet Rooms: A distinct category, implying a custom-built, fully waterproofed bathroom space ideal for maximum accessibility.

Mobility-plus.co.uk Features

Mobility-plus.co.uk emphasizes a suite of features designed to ensure safety, comfort, and ease of use for individuals with mobility challenges.

These features are consistently highlighted across their product descriptions and promotional material, reflecting a strong understanding of their target audience’s needs.

Safety and Accessibility Enhancements

The core of Mobility Plus’s offerings revolves around mitigating the risks associated with traditional bathing.

Their products incorporate several key safety features: Australiandentalacademy.com Reviews

  • Low-Entry Doors: A critical feature for walk-in baths, allowing users to step in and out with minimal effort, significantly reducing the risk of falls. This is particularly beneficial for the elderly or those with limited mobility.
  • Slip-Resistant Surfaces: Both baths and showers are designed with textured, slip-resistant floors, providing crucial traction even when wet. According to the CDC, falls are the leading cause of injury and death among older Americans, and bathroom falls are a significant contributor. Incorporating slip-resistant surfaces can reduce these incidents by up to 60% in high-risk areas.
  • Integrated Seating: Walk-in baths often come with comfortable, molded seating, allowing users to bathe in a seated position, which enhances comfort and stability. Shower solutions also offer foldable or fixed seating options.
  • Safety Grab Bars: Strategically placed grab bars provide additional support when entering, exiting, or maneuvering within the bathing area. These are essential for maintaining balance and preventing slips. Studies show that the presence of grab bars can decrease fall rates by 30-40% in environments where mobility is a concern.

Installation and Customer Service Process

Mobility Plus emphasizes a comprehensive service from start to finish, aiming to provide a hassle-free experience for customers.

  • Fast Expert Installation: The website repeatedly highlights “fast expert installation,” suggesting that the company manages the entire process from design consultation to final setup. This can be a major relief for customers who might be overwhelmed by coordinating multiple contractors. They state, “We pride ourselves on providing the best bathroom for you and your family. That’s why we take care of the entire process from start to finish, from design through to installation.”
  • Personalized Design Consultation: While not explicitly detailed, the mention of “design through to installation” implies that they work with customers to tailor the bathroom layout and product choices to individual needs and existing bathroom spaces. This bespoke approach ensures the solution fits perfectly.
  • After-Sales Support: Although specific details on warranties or maintenance plans are not prominently displayed on the main pages, a company focusing on accessibility and older demographics typically offers robust after-sales support. Their “Contact us” section and FAQs would likely provide more information.

Financial Options and Transparency

The website mentions “Interest free credit available,” which is a significant feature for customers considering a substantial investment in bathroom modifications.

  • Interest-Free Credit: This financing option makes their products more accessible to a wider range of budgets. From an Islamic finance perspective, interest-free credit Qard Hasan, where no additional charge is levied on the principal amount, aligns with permissible financial transactions, unlike conventional interest-bearing loans riba. It’s crucial for consumers to verify that the credit truly involves no hidden interest or fees.
  • Pricing Information: While specific prices are not listed directly on product pages, which is common for custom-fitted solutions, the website prompts users to “Request your FREE brochure” to get more information. This suggests that pricing is provided after an initial consultation or through their brochure. This approach allows them to provide accurate quotes based on individual needs and installation complexities.

Mobility-plus.co.uk Pros & Cons

Understanding the strengths and weaknesses of Mobility-plus.co.uk based on their website presentation can help potential customers make informed decisions.

Pros: What Mobility-plus.co.uk Does Well

Mobility Plus excels in several areas, particularly in their specialization and customer-focused approach.

  • Specialized Expertise: Their exclusive focus on walk-in baths, showers, and wet rooms indicates a deep level of expertise in accessible bathing solutions. This specialization means they are likely more knowledgeable and skilled in this niche than general bathroom fitters.
  • Emphasis on Safety Features: The prominent display of features like low-entry doors, slip-resistant surfaces, and grab bars demonstrates a strong commitment to user safety, which is paramount for their target demographic.
  • Comprehensive Service: Offering a complete “design through to installation” service removes the burden from customers, simplifying a potentially complex renovation project. This end-to-end approach ensures consistency and quality control.
  • Strong Trust Signals: The “As seen on TV” endorsement, the involvement of Dr. Hilary Jones, and readily available customer testimonials though not detailed on the main page build significant credibility and trust with potential clients.
  • Interest-Free Credit Option: This financing solution makes high-value home modifications more affordable and accessible, which is a major advantage for many households. If truly interest-free, it is a permissible financial arrangement.
  • Free Brochure and Consultations: The consistent call to action for a “FREE brochure” and implicit free consultations lowers the barrier for initial engagement, allowing potential customers to gather information without immediate financial commitment.

Cons: Areas for Potential Improvement or Consideration

While Mobility Plus presents a strong offering, there are a few aspects that could be more transparent or developed from a consumer perspective. Blindsdirectonline.co.uk Reviews

  • Lack of Transparent Pricing: While understandable for custom installations, the absence of even a general price range or starting costs on the website can be a deterrent for some who prefer to budget before engaging in a consultation. Potential customers might want a preliminary idea of investment required.
  • Limited Online Product Customization/Detail: While they list various models, there isn’t extensive detail or visual customization tools directly on the website for each product. Users can’t easily compare specific dimensions, material options, or exact features online without requesting a brochure or consultation.
  • Dependency on Sales Consultation: The business model heavily relies on customers requesting a brochure and then likely entering a sales process. While necessary for custom solutions, some consumers prefer more self-service information gathering before committing to a discussion.
  • Geographic Service Area Not Explicitly Stated: While implied as UK-based, it’s not immediately clear on the homepage or navigation where their service coverage extends within the UK. This could be a minor point for clarity.
  • Limited Direct Customer Reviews on Site: While testimonials are mentioned, direct, sortable customer reviews or ratings on the site itself beyond curated quotes are not present, which some modern consumers prefer for social proof.

Mobility-plus.co.uk Alternatives

When considering accessible bathing solutions, Mobility-plus.co.uk is one option, but it’s wise to explore alternatives to ensure you find the best fit for your specific needs and budget.

The market for mobility-enhancing bathroom products is growing, and several reputable companies offer similar services.

Other UK-Based Mobility Bathroom Providers

Several companies in the UK specialize in walk-in baths, showers, and wet rooms, offering varying product ranges, installation services, and pricing structures.

  • Premier Care in Bathing: This is often cited as a major competitor, offering a wide range of walk-in baths, wet rooms, and easy-access showers. They emphasize a free, no-obligation home survey and installation, similar to Mobility Plus. Their product lines often include hydrotherapy features and extensive customization.
    • Key Differentiators: Known for a strong national presence, potentially a wider array of luxury options, and robust after-sales support.
  • Accessible Bathing Solutions ABS: Focuses on converting existing bathrooms into accessible spaces, including wet rooms and level access showers. They often highlight bespoke designs and adaptations for specific disabilities.
    • Key Differentiators: Might offer more tailored solutions for complex needs or challenging bathroom layouts.
  • Walk-in Bathtubs UK: As the name suggests, this company specializes specifically in walk-in bathtubs, offering various sizes and door configurations. They often provide installation services as well.
    • Key Differentiators: Highly specialized in baths, potentially offering a broader selection within that niche.
  • Independent Local Installers: Many smaller, local contractors specialize in accessible bathroom renovations. While they might not have the national advertising budget of larger companies, they can offer personalized service and potentially more competitive pricing due to lower overheads.
    • Key Differentiators: More personal touch, flexibility, and potentially quicker installation times depending on their workload. Always check references and qualifications.

DIY and Partial Solutions

For those with a tighter budget or less severe mobility issues, there are also options that don’t involve a full bathroom overhaul.

  • Grab Bar Installation: Simple, inexpensive, and effective for added safety in existing bathrooms. Can be professionally installed or by a competent DIYer.
  • Shower Seats and Benches: Portable or wall-mounted seats can convert a standard shower into a safer, seated bathing experience without major renovation.
  • Raised Toilet Seats: These can significantly aid those who struggle with lower toilets, available in various designs.
  • Anti-Slip Mats and Coatings: While less permanent than slip-resistant surfaces, anti-slip mats for tubs and showers, or even specialized anti-slip coatings, can provide immediate safety improvements.
  • Stairlifts and Ramps: If the mobility challenge extends beyond the bathroom, other home modifications like stairlifts or temporary ramps can provide a more holistic solution to independence.

When exploring alternatives, it’s crucial to: Akbaracademy.co.uk Reviews

  • Compare quotes: Get at least 2-3 detailed quotes from different providers.
  • Check reviews and testimonials: Look beyond the company’s website to independent review platforms e.g., Trustpilot, Google Reviews.
  • Verify accreditations: Ensure installers are properly certified and insured.
  • Understand warranties: Inquire about product and installation warranties.

How to Get a Quote from Mobility-plus.co.uk

Unlike many online retailers, Mobility-plus.co.uk doesn’t display direct product pricing on its website.

This is a common practice for companies offering bespoke, installed solutions where the final cost depends on various factors such as product model, bathroom size, existing plumbing, and specific installation complexities.

To get a quote, you’ll need to go through their defined process.

Steps to Obtain a Quote

The primary method for getting a quote from Mobility-plus.co.uk involves requesting a brochure and scheduling a consultation.

  1. Request a Free Brochure: This is the most prominent call to action on their website. Curly-characters.com Reviews

    • Locate the “Request your FREE brochure” button or link, which is present in the header, footer, and various sections of the homepage and product pages.
    • Clicking this will typically lead you to a form where you’ll be asked to provide your name, address, phone number, and email address. This information is used to send you the physical brochure and for follow-up contact.
    • Why a brochure? The brochure likely contains more detailed product specifications, options, and potentially some general price ranges, as well as a visual guide to their offerings.
  2. Await Contact and Schedule a Home Visit:

    • After requesting the brochure, a representative from Mobility Plus will likely contact you. This contact is to confirm your request, answer initial questions, and, critically, to schedule a free, no-obligation home consultation.
    • During the home visit, a Mobility Plus surveyor or designer will assess your bathroom space, discuss your specific needs, recommend suitable products, and take precise measurements. This step is crucial for an accurate quote.
    • What happens during a home visit? They will evaluate existing plumbing, electricals, accessibility considerations e.g., door widths, hallway space, and your personal preferences for design and features. They may also demonstrate product samples or show detailed catalogs.
  3. Receive Your Personalized Quote:

    • Following the home visit, Mobility Plus will provide you with a detailed, personalized quote. This quote will itemize the cost of the chosen bath/shower, any additional features e.g., grab bars, seating, installation charges, and any required modifications to your existing bathroom.
    • This is the point where you can discuss financing options, including the “Interest free credit” if applicable.
    • Negotiation: While not always possible, be prepared to discuss the quote and potentially negotiate on certain aspects or ask for alternative solutions if the initial quote exceeds your budget.

Factors Influencing the Final Price

The cost of a walk-in bath, shower, or wet room from Mobility-plus.co.uk can vary significantly based on several key factors:

  • Product Choice:
    • Model and Size: Larger baths, more complex shower enclosures e.g., multi-panel designs, custom glass, or specific high-end features will naturally be more expensive.
    • Features: Add-ons like hydrotherapy jets, chromotherapy lighting, advanced digital controls, or specialized heating elements will increase the cost.
  • Installation Complexity:
    • Existing Bathroom Layout: If major structural changes are required e.g., moving walls, relocating plumbing, the installation cost will be higher.
    • Condition of Existing Plumbing/Electrics: Outdated or non-compliant systems might need upgrading, adding to the overall expense.
    • Disposal of Old Bathroom: The cost of removing and disposing of your old bath or shower can be factored into the quote.
  • Customization and Accessories:
    • Tiles and Finishes: The choice of wall and floor coverings, from standard ceramic tiles to premium porcelain or composite panels, will impact the price.
    • Fittings: Upgraded taps, showerheads, specialized grab rails, or custom seating options.
  • Geographical Location: Installation costs can vary slightly based on regional labor rates in the UK.

It’s essential to ensure the quote is fully transparent, detailing all costs upfront with no hidden fees.

Ask for a breakdown of materials, labor, and any potential contingencies. Cubestores.co.uk Reviews

How to Research Mobility-plus.co.uk Reviews

Before committing to a significant home improvement project like installing a walk-in bath or shower, it’s crucial to conduct thorough research on customer experiences with Mobility-plus.co.uk.

While their website presents a polished image and mentions testimonials, looking at independent review platforms provides a more balanced and comprehensive view.

Key Platforms for Independent Reviews

When searching for reviews, expand your search beyond the company’s own site to unbiased third-party platforms.

  • Trustpilot: This is one of the most widely used platforms for customer reviews in the UK. Many companies, including those in home improvement, actively manage their profiles here. Search for “Mobility Plus” or “Mobility-plus.co.uk” on Trustpilot.
    • What to look for:
      • Overall Star Rating: Gives a quick snapshot of general sentiment.
      • Number of Reviews: A higher number indicates more data points and a more reliable average.
      • Distribution of Ratings: Are most reviews 5-star, or is there a significant mix of lower ratings?
      • Recency of Reviews: Look for recent reviews to ensure the company’s current performance matches past experiences.
      • Company Responses: See how Mobility Plus responds to both positive and negative feedback. A professional and helpful response to criticism is a good sign.
  • Google Reviews: When searching for “Mobility Plus UK” or “Mobility Plus reviews” on Google, you’ll often see a Google Business Profile for their headquarters or main locations. This profile includes customer reviews directly integrated with Google Maps.
    • Benefit: These reviews are tied to a physical location, offering another layer of verification.
  • Feefo / Reviews.io: Other independent review platforms used by UK businesses. It’s worth checking if Mobility Plus partners with these services.
  • Consumer Forums and Blogs: Search for discussions on home improvement forums, elderly care forums, or consumer rights blogs in the UK. People often share their experiences in detail on these platforms.
    • Caveat: Be mindful that forum posts can be anecdotal and less structured than dedicated review sites.
  • Social Media: Look for Mobility Plus on platforms like Facebook. Customer comments on their posts or in review sections of their pages can provide insights.

What to Look For in Reviews

When analyzing reviews, don’t just focus on the star rating.

Dig deeper into the content to identify recurring themes and specific details. Mh12foods.co.uk Reviews

  • Installation Process:
    • Was the installation team professional, efficient, and tidy?
    • Were there unexpected delays or issues? How were they resolved?
    • Did the installers respect your home and property?
  • Product Quality and Durability:
    • Are customers satisfied with the build quality of the baths/showers?
    • Are there comments on the longevity of the product or any issues with materials?
    • Do the features e.g., low-entry, non-slip function as expected?
  • Customer Service:
    • How responsive and helpful was the sales team during the initial inquiry and consultation?
    • How were any post-installation issues or warranty claims handled?
    • Were communication clear and consistent throughout the process?
  • Value for Money:
    • Do customers feel they received good value for the price paid?
    • Are there complaints about hidden costs or unexpected charges?
  • Specific Problems:
    • Look for patterns in negative reviews. Are the same issues e.g., leaks, poor fitting, communication breakdowns mentioned repeatedly? This could indicate a systemic problem.
    • Conversely, isolated negative reviews might be less concerning if the overall sentiment is positive.

By systematically researching reviews across multiple platforms, you can gain a more objective understanding of Mobility-plus.co.uk’s performance and determine if they align with your expectations for service and quality.

Mobility-plus.co.uk vs. Competitors

When considering a significant investment in an accessible bathroom, comparing Mobility-plus.co.uk with its main competitors is a crucial step.

While all these companies aim to provide safe and easy bathing solutions, they often differentiate themselves through product range, service models, pricing strategies, and customer support.

Mobility-plus.co.uk vs. Premier Care in Bathing

Premier Care in Bathing is arguably one of Mobility Plus’s largest and most recognizable competitors in the UK.

  • Product Range:
    • Mobility Plus: Offers a solid range of walk-in baths e.g., Derwent, Hampton Elite, walk-in showers Coniston, Kendal, and wet rooms. Their focus is on core accessibility features.
    • Premier Care: Known for a very extensive product portfolio, often including more luxurious options like hydrotherapy jets, chromotherapy lights, and a wider variety of finishes. They also offer a strong range of walk-in baths, showers, and wet rooms.
  • Brand Recognition & Marketing:
    • Mobility Plus: Benefits from “As seen on TV” campaigns and endorsement from Dr. Hilary Jones, establishing a level of trust.
    • Premier Care: Also heavily advertised on TV and through print media, with a long-standing presence in the market, possibly giving them higher immediate brand recall among the target demographic.
  • Service Model: Both offer free home surveys and comprehensive installation services. The key difference might lie in regional availability of installers or the nuances of their sales process.
  • Pricing: Both companies operate without public online pricing, requiring a home consultation. Premier Care, with its potentially more elaborate features, might lean towards a higher price point for some of its premium offerings, but this is highly dependent on the specific product and installation.
  • Customer Reviews: Both companies have a significant number of reviews on platforms like Trustpilot. It’s essential to compare their average ratings, the volume of reviews, and recurring themes to gauge overall customer satisfaction. As of late 2023/early 2024 data, both typically hold strong average ratings e.g., 4-star and above, though the specific distribution of positive and negative feedback can vary.

Mobility-plus.co.uk vs. Accessible Bathing Solutions ABS

ABS tends to focus more on bespoke and highly adaptable solutions, often for more complex disability needs. Lits-service.co.uk Reviews

  • Specialization:
    • Mobility Plus: Strong in standard, popular models of walk-in baths and showers with essential accessibility features.
    • ABS: Often highlights custom-built wet rooms and very specific adaptations, making them a strong choice if a standard solution won’t suffice for unique mobility challenges or bathroom layouts.
  • Design Philosophy:
    • Mobility Plus: Aims for effective, safe, and often aesthetically pleasing standard solutions.
    • ABS: Might emphasize maximum functionality and adaptation above standard aesthetics, though they certainly provide attractive designs too.
  • Target Audience: While there’s overlap, ABS might cater more specifically to individuals with severe mobility impairments requiring highly customized setups.
  • Consultation & Installation: Both offer end-to-end service, but ABS’s design process might be more intensive due to the bespoke nature of their projects.

Considerations When Comparing

  • Specific Needs: What are your non-negotiable features? Do you need a specific type of door, seat, or hydrotherapy?
  • Budget: While none provide online pricing, understanding the typical range for each type of product and getting multiple quotes is crucial.
  • Installation Timelines: Ask each company about their typical lead times from consultation to completion.
  • Warranty and Aftercare: Inquire about product warranties, installation guarantees, and availability of post-installation support. A robust warranty is vital for peace of mind with such an investment.
  • Reviews and Reputation: Always cross-reference claims on company websites with independent reviews on Trustpilot, Google, and other reputable sources. Look for consistent praise or recurring complaints. For example, if 85% of Mobility Plus reviews praise their installation speed, while a competitor receives only 60% positive remarks in that area, it’s a useful comparison point.

By meticulously comparing these aspects, you can make an informed decision that best meets your specific requirements for safety, comfort, and value.

How to Cancel Mobility-plus.co.uk Service If Applicable

Since Mobility-plus.co.uk provides custom-installed bathroom solutions rather than subscription services, the concept of “cancellation” primarily applies to two scenarios: cancelling a free trial/consultation, or cancelling an order placed for an installation.

There isn’t a recurring “subscription” model in the traditional sense.

Cancelling a Free Trial/Consultation Request

If you’ve requested a free brochure or scheduled a free home consultation but decide not to proceed, the process is generally straightforward.

  1. Direct Communication: The best way to cancel is to directly contact Mobility-plus.co.uk as soon as possible.
    • Phone: Call their freephone number, 0800 077 6393, which is prominently displayed on their website. This is usually the quickest method for immediate cancellation.
    • Email: If you prefer written communication or are cancelling outside business hours, send an email to their customer service address which you can typically find in the “Contact Us” section of their website or on any email correspondence you’ve received from them. Clearly state your name, contact details, and that you wish to cancel your brochure request or consultation appointment.
    • Online Form: Some companies have an online contact form, which could also be used for cancellation.
  2. Provide Details: Be ready to provide your name, address, phone number, and any reference number you might have received when you made your initial request. This helps them quickly locate your details and process the cancellation.
  3. Confirmation: Request a confirmation of your cancellation, especially if you send an email. This provides a record for your peace of mind.

Important Note: Do this as early as possible, ideally at least 24-48 hours before a scheduled home visit, to be respectful of their surveyors’ time. Fitness360.co.uk Reviews

Cancelling an Order for Installation

Cancelling an order for a walk-in bath, shower, or wet room installation is a more complex process and is governed by consumer rights and the terms and conditions outlined in your contract with Mobility-plus.co.uk.

  1. Review Your Contract: This is the most critical first step. Your contract will detail the cancellation policy, including:
    • Cooling-Off Period: Under UK consumer law specifically the Consumer Contracts Information, Cancellation and Additional Charges Regulations 2013, you typically have a 14-day “cooling-off period” to cancel a contract made off-premises e.g., in your home during a sales visit without penalty. Check if Mobility Plus offers this and if you are still within this period.
    • Cancellation Fees: After the cooling-off period, there may be cancellation fees. These often cover costs incurred by the company for design work, ordering materials, administrative overhead, or loss of business. The fees should be clearly stated in the contract.
    • Notice Period: The contract might specify a required notice period for cancellation.
  2. Formal Written Notice: Always provide cancellation notice in writing.
    • Send a letter by recorded delivery to their registered address found in your contract or on their website’s terms and conditions page.
    • Follow up with an email to their customer service, attaching a copy of the letter.
    • Clearly state your intention to cancel, the order reference number, and the date.
  3. Negotiation If Applicable: If you are outside the cooling-off period and facing significant cancellation fees, it may be worth discussing the situation with Mobility Plus. Sometimes, if works haven’t commenced or materials haven’t been custom-ordered, they might be willing to reduce fees, but this is at their discretion.
  4. Dispute Resolution: If you believe the cancellation terms are unfair or the company is not adhering to consumer law, you can seek advice from:
    • Citizens Advice Bureau CAB: Offers free, impartial advice on consumer rights in the UK.
    • Trading Standards: Your local Trading Standards office can investigate unfair trading practices.

Disclaimer: This information is for general guidance and not legal advice. Always refer to your specific contract terms and seek professional legal advice if you are in doubt about your rights or obligations.

Mobility-plus.co.uk Pricing

As previously mentioned, Mobility-plus.co.uk does not publish fixed pricing on its website.

This is a standard practice for companies that provide custom-fitted and installed bathroom solutions, as the final cost is highly variable.

Instead, they operate on a model of providing personalized quotes after a detailed consultation. Handpresscards.com.au Reviews

Factors Determining Pricing

The pricing for a Mobility Plus walk-in bath, shower, or wet room is influenced by a multitude of factors, making a “one-size-fits-all” price impossible. These include:

  • Product Model and Features:
    • Basic vs. Premium: A standard walk-in bath with essential safety features will be less expensive than a larger model with hydrotherapy jets, heated seats, or chromotherapy lighting. For example, a basic walk-in shower might start from £4,000-£6,000, while a fully equipped walk-in bath or wet room could easily range from £8,000 to £15,000+.
    • Size: Larger units naturally cost more due to increased material usage.
    • Door Type: Inward-opening doors are often simpler than outward-opening options, which can add to the complexity and cost.
  • Installation Complexity: This is often the most significant variable cost.
    • Plumbing Modifications: Moving pipes, adding new water lines, or adapting to existing systems can add hundreds or even thousands to the cost.
    • Structural Changes: If walls need to be altered or reinforced, or if the floor needs leveling or strengthening for a wet room, these are major cost drivers.
    • Tiling and Finishing: The choice of tiles ceramic, porcelain, large format, bespoke designs and the extent of re-tiling required will impact the price. Some projects might only require tiling around the new unit, while others involve a full bathroom re-tile.
    • Waste Removal: Disposal of old bathroom fixtures and construction debris.
  • Additional Bathroom Modifications:
    • Grab Bars and Seating: While some are integrated, additional, strategically placed grab bars, foldable seats, or specialized mobility aids will be extra.
    • Toilets and Sinks: If the project includes replacing or adapting toilets e.g., high-rise toilets for easier access or sinks, these are additional line items.
    • Lighting and Ventilation: Upgrading lighting or adding extractor fans.
  • Regional Labor Costs: While less significant than other factors, labor rates can vary slightly across different regions of the UK.

How to Get an Accurate Price

The only way to get an accurate, binding price from Mobility-plus.co.uk is through their consultation process:

  1. Request a Free Brochure: This is the first step to initiate contact.
  2. Schedule a Free Home Visit: A surveyor will come to your home, assess your specific bathroom, discuss your needs and preferences, and take detailed measurements. This visit is crucial for them to understand the scope of work.
  3. Receive a Detailed, No-Obligation Quote: Based on the home visit, you will receive a comprehensive quote outlining all costs involved, including the product, installation, and any necessary modifications. This is your opportunity to review everything, ask questions, and understand exactly what you’re paying for.

Financing Options

Mobility-plus.co.uk advertises “Interest free credit available.” For those seeking to manage the investment, this can be a valuable option.

  • Interest-Free Credit: As discussed earlier, from an Islamic perspective, truly interest-free credit Qard Hasan where no additional charges are applied to the principal borrowed is permissible. It’s vital to confirm that there are no hidden fees, administrative charges, or penalties that would effectively act as interest. Always read the terms and conditions of any credit agreement carefully.
  • Other Payment Methods: They will likely accept standard payment methods such as bank transfers, debit cards, and potentially credit cards.

While the lack of upfront pricing can be frustrating for some, it’s a necessary approach for bespoke home improvement services.

The key is to leverage their free consultation to get a clear, detailed quote and ensure all aspects of the cost are transparent. Lureher.com Reviews

Frequently Asked Questions

What does Mobility-plus.co.uk specialize in?

Mobility-plus.co.uk specializes in providing easy-access bathing solutions, including walk-in baths, walk-in showers, and wet rooms, primarily designed for individuals with mobility challenges.

Is Mobility-plus.co.uk a UK-based company?

Yes, based on their website content and contact information, Mobility-plus.co.uk is a UK-based company.

How do I get a price or quote from Mobility-plus.co.uk?

To get a price or quote, you need to request a free brochure from their website and then typically schedule a free, no-obligation home consultation. They do not publish fixed prices online.

Does Mobility-plus.co.uk offer interest-free credit?

Yes, Mobility-plus.co.uk advertises that interest-free credit options are available for their customers.

It’s important to review the terms and conditions of any credit agreement carefully. Granitworld.dk Reviews

Are there testimonials or reviews for Mobility-plus.co.uk?

Yes, the website mentions testimonials and features an endorsement from Dr. Hilary Jones.

For independent reviews, you should check platforms like Trustpilot and Google Reviews.

What types of walk-in baths does Mobility-plus.co.uk offer?

Mobility-plus.co.uk offers various walk-in bath models, including The Derwent, The Earlswood, The Grasmere, The Hampton, The Hampton Elite, The Leyburn, The Rushmere, and The Windermere.

What types of walk-in showers does Mobility-plus.co.uk offer?

They offer walk-in showers like The Coniston with stable door and bi-fold options, The Kendal, and The Richmond with single panel, offset quadrant, and sliding door options, as well as digital showers.

Do Mobility-plus.co.uk products have safety features?

Yes, their products emphasize safety features such as low-entry doors, slip-resistant surfaces, integrated seating, and safety grab bars. Empruntemontoutou.com Reviews

Does Mobility-plus.co.uk handle the installation?

Yes, Mobility-plus.co.uk states that they manage the entire process from design through to fast expert installation.

How long does installation typically take?

The website mentions “fast expert installation,” but the exact duration will depend on the complexity of the project and will be discussed during your home consultation.

What is a wet room and does Mobility-plus.co.uk install them?

A wet room is a fully waterproofed bathroom space with a sloped floor and flush drain, eliminating the need for a shower tray.

Yes, Mobility-plus.co.uk offers wet room installations.

Can I request a brochure online?

Yes, you can easily request a free brochure directly from the Mobility-plus.co.uk website by filling out an online form. Thegoodtravelfranchise.co.uk Reviews

What is the cooling-off period for cancelling an order?

Under UK consumer law, you typically have a 14-day “cooling-off period” to cancel a contract made off-premises.

Always check your specific contract with Mobility-plus.co.uk for their exact policy.

What if I need to cancel my home consultation?

You should contact Mobility-plus.co.uk directly via phone or email as soon as possible to cancel a scheduled home consultation, ideally 24-48 hours in advance.

Does Mobility-plus.co.uk offer after-sales support or warranty?

While not explicitly detailed on the main page, companies providing such installations typically offer warranties on products and installation.

You should inquire about this during your consultation.

Are Mobility-plus.co.uk products suitable for small bathrooms?

Their range likely includes options for various bathroom sizes, but a home consultation is essential for determining the best fit for your specific space.

Do they offer bespoke or custom bathroom designs?

While they have specific models, the installation process involves a design consultation, implying they can adapt solutions to your bathroom layout and specific needs. Wet rooms, in particular, are highly customizable.

What should I look for in independent reviews of Mobility-plus.co.uk?

When reading independent reviews, look for recurring themes regarding installation quality, customer service responsiveness, product durability, and overall value for money.

How does Mobility-plus.co.uk compare to Premier Care in Bathing?

Both are major UK providers of accessible bathing solutions.

Mobility Plus offers a strong range with safety emphasis, while Premier Care often has a broader, potentially more luxurious product portfolio with extensive advertising.

Comparison should be based on specific needs, quotes, and independent reviews.

Are their products covered by any certifications or standards?

While not explicitly stated on the homepage, reputable bathroom installers adhere to UK building regulations and safety standards.

You should inquire about relevant certifications during your consultation.

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