Based on checking the website, Montroseglass.co.uk appears to be a legitimate and established emergency glazing and glass repair service operating nationwide across the UK.

The site highlights a strong focus on rapid response, 24/7 availability, and a commitment to customer satisfaction, backed by over 20 years of experience and ISO 9001 accreditation.

They offer a range of services from emergency glazing and window/door repairs to double glazing replacement and even cat flap fitting and locksmith services.

This service focuses on essential home and business maintenance, which is a permissible and beneficial trade.

It provides practical solutions for unexpected breakages or planned improvements, contributing to safety and property upkeep.

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Unlike businesses that might deal in speculative ventures or items of luxury that lead to extravagance, Montrose Glass offers a direct, tangible service that addresses genuine needs, aligning with principles of honest labor and providing value to the community.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Montroseglass.co.uk Review & First Look

Montroseglass.co.uk presents itself as a highly responsive and reliable solution for glass and glazing needs across the UK. Upon first inspection, the website emphasizes its core value proposition: 24/7 availability, 365 days a year, with a rapid response time of 30-90 minutes and no call-out fee. This immediate assurance is critical for emergency services. The design is straightforward, aiming for clarity and ease of navigation, which is vital when users are likely in a stressful situation due to a broken window or door.

Initial Impressions of the Service Offering

The site clearly outlines its primary services, including:

Emergency Glazing: This is a prominent feature, highlighting their ability to handle urgent situations like smashed shop fronts or domestic window breakages.
Window and Door Repair/Replacement: Covering both planned and emergency scenarios for various types of properties.
Double Glazing Glass Replacement: Addressing common issues like misted or faulty double-glazed units.
Specialized Services: Such as boarding up, commercial glazing, and even fitting cat flaps and locksmith services.

Transparency and Credibility Indicators

Montrose Glass emphasizes its credentials, which include:

Over 20 years of experience: A significant indicator of stability and expertise in the industry.
Family-run business: Often signals a commitment to service quality and personal touch.
ISO 9001 British Standards accreditation: Demonstrates adherence to recognized quality management systems.
Membership with the Guild of Master Craftsmen: Further reinforces their dedication to high standards of workmanship.
Trustpilot reviews: While specific review counts aren’t prominently displayed on the homepage, the mention suggests they utilize a well-known platform for customer feedback.

Montroseglass.co.uk Features

Montroseglass.co.uk boasts a comprehensive set of features designed to cater to both emergency and routine glazing needs.

These features are built around providing efficiency, reliability, and customer convenience. Sicsock.com Reviews

Key Service Features and Benefits

The company’s operational model is centered on a streamlined, customer-focused approach:

Rapid Response Time: They commit to a 30-90 minute on-site response for emergencies, crucial for security and safety.
No Call-Out Fee: This is a significant differentiator, as many emergency services charge for simply assessing the problem. Montrose Glass offers a free visit to assess the issue, which can be very appealing.
24/7/365 Availability: Their service is accessible around the clock, every day of the year, providing peace of mind for unexpected incidents. This level of constant readiness is a hallmark of truly essential services.
Nationwide UK Coverage: While operating from a base in Southend-on-Sea, Essex, they claim extensive coverage across the UK, dispatching local expert glaziers. This broad reach is a major asset for a national service provider.
On-Site Glass Cutting: Their vans are stocked with various types of glass, and they can cut glass on-site where possible. This capability often allows for same-day emergency repairs, reducing disruption.
Guarantees on Workmanship: Montrose Glass offers a full guarantee on all workmanship. Specifically, double glazing units are guaranteed for 10 years against misting, and repairs on hinges and locks come with a one-year manufacturer’s guarantee. This demonstrates confidence in their quality and provides long-term assurance to customers.
Domestic, Commercial, and Industrial Services: They cater to a wide range of clients, from individual homeowners to businesses and large industrial properties, indicating versatility and capability across different scales of projects.

How the Service Works: The Three-Step Process

Montrose Glass simplifies the customer journey into three clear steps:

Problem Identified: Customers call their 24/7 number or request a callback for any window or glass issue.
Reaction: They discuss needs, provide a no-obligation quote, and arrange a glazier within 30-90 minutes.
Solution: An expert glazier arrives, assesses the issue, and provides an immediate resolution.

This structured process aims to minimize stress and ensure efficiency from the initial contact to job completion.

Montroseglass.co.uk Pros & Cons

Understanding the strengths and weaknesses of any service helps in making an informed decision.

Montroseglass.co.uk, while offering a vital service, has both clear advantages and potential considerations. Circulon.uk.com Reviews

Advantages of Montroseglass.co.uk

The primary benefits of using Montroseglass.co.uk are deeply rooted in their operational model and customer-centric approach:

Exceptional Availability: Being open 24/7, 365 days a year is a massive advantage, especially for emergencies that don’t adhere to business hours. This means homeowners or businesses can get help at any time, day or night, weekend or holiday.
Rapid Emergency Response: A claimed 30-90 minute response time for emergency glazing is incredibly fast and crucial for security and safety after a break-in or accidental damage. For context, industry averages for emergency call-outs can often be 2-4 hours, making Montrose Glass’s claim standout.
No Call-Out Fee: This is a significant financial benefit. Many companies charge a fee just for a visit, even if no work is done. Montrose Glass’s policy means you won’t incur costs for an assessment, which encourages people to reach out without fear of hidden charges. This transparency is a strong ethical point.
Nationwide Coverage: Their ability to dispatch local glaziers across the UK ensures that services are not limited to a specific region, making them accessible to a broad demographic.
Experienced and Accredited: With over 20 years in business and ISO 9001 British Standards accreditation, they project a strong image of reliability and professionalism. This level of accreditation indicates adherence to strict quality control processes.
Comprehensive Service Range: Beyond emergency repairs, they offer planned services like double glazing replacement, cat flap fitting, and locksmith services, making them a versatile solution for various property needs.
Customer Guarantees: Offering a 10-year guarantee on double glazing units against misting and a one-year manufacturer’s guarantee on hinge and lock repairs provides long-term assurance and demonstrates confidence in their workmanship and materials.
Positive Testimonials: The website features multiple positive client testimonials, providing social proof of customer satisfaction. While testimonials on a company’s own site should always be taken with a grain of salt, they indicate a pattern of positive experiences.

Potential Considerations Cons

While the benefits are strong, potential considerations for users might include:

Reliance on Website Claims: As with any online service review, the actual experience can vary. The claims of rapid response and nationwide coverage need to be consistently met in practice. While the website promises are strong, real-world execution is key.
Specific Service Area Nuances: While they claim nationwide coverage, the availability and response time in very remote or rural areas might differ slightly from densely populated urban centers, despite their best efforts. Users in very remote areas might want to confirm specific local availability.
Pricing Transparency Beyond Call-Out Fee: While the call-out fee is clear, the overall pricing structure for repairs is only provided after an assessment and quote. This is standard for custom repair services, but it means customers won’t know the full cost until the glazier arrives, which might be a slight concern for budget-conscious individuals who prefer upfront estimates.
Limited Online Quote Functionality: For planned works, the emphasis is on calling or requesting a callback rather than an instant online quote for non-emergency services. This isn’t a con, but merely a characteristic of the service model, which prioritizes direct communication.

Montroseglass.co.uk Alternatives

When seeking glazing or locksmith services, it’s always wise to be aware of alternatives.

While Montroseglass.co.uk offers compelling features, several other options exist in the UK market, each with its own strengths.

Diversifying your options can help ensure you get the best service, price, and fit for your specific needs. Firsttunnels.co.uk Reviews

Major Competitors and Their Offerings

The UK glazing and locksmith market is fragmented, with a mix of national chains, regional specialists, and local independent businesses.

Local Independent Glaziers/Locksmiths:
- Pros: Often offer highly personalized service, competitive pricing due to lower overheads, and deep knowledge of local building regulations and suppliers. Many are also available for emergency call-outs.
- Cons: Availability might not be 24/7, coverage is usually limited to a specific geographic area, and accreditation levels like ISO 9001 might vary. Finding a reputable local firm often relies on word-of-mouth or local directory searches.
- Example: A quick search for “emergency glazier near me” would yield many such options.
National or Large Regional Glazing Companies:
- Pros: Typically have structured operations, professional branding, and often offer comprehensive guarantees. Some, like Anglian Home Improvements or Everest, focus more on large-scale installations new windows, conservatories rather than emergency repairs, but some do have repair divisions.
- Cons: Can sometimes be less responsive for emergencies compared to dedicated rapid response services, and their pricing might be higher due to corporate overheads.
- Example: While not direct emergency glazing competitors, companies like Anglian Home Improvements and Everest are prominent in the broader glazing sector for installations and replacements.
Emergency Service Aggregators/Directories:
- Pros: Websites like Checkatrade or MyBuilder allow you to post a job and receive quotes from multiple local tradespeople, offering a broader choice and competitive bidding. They often include reviews and ratings, adding a layer of trust.
- Cons: The quality of individual tradespeople can vary, and it requires more effort from the customer to vet and choose a contractor. Response times for emergencies might not be as guaranteed as a dedicated 24/7 service.
- Example: Checkatrade.com and Rated People are popular platforms for finding local trades.
Dedicated Emergency Locksmith Services if the need is solely for locks: Smoothcl.co.uk Reviews
- Pros: Highly specialized in lock repair, replacement, and security, often with very fast response times for lock-outs or security breaches.
- Cons: May not handle glass repairs directly, though many are interconnected with glazing services.
- Example: Companies like Keytek Locksmiths offer nationwide emergency locksmith services.

Choosing the Right Alternative

When evaluating alternatives, consider the following:

Urgency: For immediate emergencies, a dedicated 24/7 rapid response service like Montrose Glass is ideal. For non-urgent repairs, a local glazier found via a directory might offer more flexibility.
Scope of Work: If you need a full window replacement, a larger installation company might be more suitable. For a broken pane, an emergency glazier is best.
Budget: Obtain multiple quotes. Remember that cheaper isn’t always better. prioritize reliable service and guarantees.
Reputation: Always check online reviews e.g., Trustpilot, Google Reviews and ask for recommendations. Look for companies with clear contact information, accreditations, and transparent pricing.
Guarantees: Ensure the alternative service offers similar guarantees on workmanship and materials as Montrose Glass.

Ultimately, the “best” alternative depends on the specific circumstances of your glazing or locksmith need.

For transparent, reliable services, always prioritize those that offer clear quotes and strong customer support.

Montroseglass.co.uk Pricing

Understanding the pricing structure for a service like Montroseglass.co.uk is essential, especially given the emergency nature of many of their offerings.

While exact, fixed prices for every service are not published on their website which is typical for bespoke repair work, they provide crucial information regarding their pricing model. Yourdrivingacademy.co.uk Reviews

Understanding Their Pricing Approach

Montroseglass.co.uk operates on a quotation-based system, which is standard for glass repair and glazing services due to the variability of jobs. Key aspects of their pricing include:

No Call-Out Fee: This is explicitly stated and is a significant advantage. It means you will not be charged simply for the glazier to attend your property and assess the damage, regardless of whether you proceed with the repair or not. This policy removes a common barrier for people seeking emergency assistance, as they don’t have to worry about an initial cost just for diagnosis.
Free, No-Obligation Quote: Following the assessment, the glazier will provide a detailed quote for the required work. This quote will cover:
- Cost of Materials: This includes the type of glass needed e.g., single pane, double glazing, toughened, laminated, any frames, seals, or other components. Prices for glass vary significantly based on type, size, and thickness. For example, a standard 4mm single pane will be considerably less expensive than a custom-cut, sealed double-glazed unit with specific U-values.
- Labor Costs: This covers the time and expertise of the glazier. For emergency call-outs, labor costs might be slightly higher due to the immediate response nature and potential out-of-hours work.
- Additional Work: If boarding up is required before a permanent fix, this would be an additional service with its own cost.

Factors Influencing the Final Price

Several factors will influence the final price you receive from Montroseglass.co.uk:

Type of Glass:
- Single Glazing: Generally the cheapest.
- Double Glazing: More expensive due to the sealed unit, but offers better insulation.
- Specialty Glass: Toughened safety glass, laminated security glass, obscure, or patterned glass will be more costly.
- Glass Thickness: Thicker glass for larger panes or specific security requirements will increase the price.
Size of the Pane/Unit: Larger glass areas naturally require more material and often more complex handling, impacting the cost.
Complexity of the Job:
- A simple pane replacement in an easily accessible window will be less expensive than, for example, a smashed shop front or a high-level window that requires scaffolding or specialized equipment.
- The condition of the frame wood, uPVC, aluminum and whether it also requires repair will affect the overall cost.
Time of Call: While they don’t charge a call-out fee, the labor cost for emergency repairs performed late at night or on weekends/holidays might be at a premium compared to scheduled daytime appointments.
Location: While they offer nationwide coverage, localized logistical costs e.g., travel to extremely remote areas might implicitly be factored into the overall quote, though typically their network of local glaziers minimizes this.
Additional Services: If a locksmith service is required in conjunction with glazing, or if extensive boarding up is needed, these will add to the total.

Payment Structure and Transparency

Based on the website, payment details aren’t explicitly laid out, but it’s common practice for such services to:

Require payment upon completion: For immediate repairs, payment is often requested once the job is finished and the customer is satisfied.
Accept various payment methods: Likely including major credit/debit cards, bank transfers, and potentially cash.
Invoice for commercial clients: Businesses with priority accounts might be invoiced on a agreed-upon schedule.

For specific pricing inquiries, the recommended approach, as highlighted on their site, is to call their 24/7 number or request a callback to discuss your needs and get a tailored, no-obligation quote.

This direct communication allows for a precise understanding of the scope of work and associated costs before any commitment. Dm.de Reviews

How to Get a Quote from Montroseglass.co.uk

Getting a quote from Montroseglass.co.uk is a straightforward process, designed to be efficient, especially for emergency situations.

The company emphasizes direct communication as the primary method for inquiries and obtaining pricing.

The Standard Quote Process

Based on the information provided on their website, the process for obtaining a quote follows these steps:

Identify Your Problem: Determine the nature of your glazing or locksmith issue. This could be a smashed window, a misted double-glazed unit, a broken door, a need for a cat flap, or a lock issue.
Contact Montrose Glass:
- Call Directly: The most prominent method is to call their 24/7 hotline: 01702 346304. This is ideal for urgent or emergency situations where immediate response is critical. When you call, be ready to describe your issue in detail.
- Request a Callback: If your situation isn’t an immediate emergency, or if you prefer to be called back, you can use the “Request A Callback” forms located throughout their website. You’ll typically need to provide your name, contact number, and a brief description of your needs.
Discuss Your Needs and Receive an Assessment:
- For emergencies, a Montrose Glass representative will discuss your situation over the phone to understand the urgency and nature of the damage. They will then dispatch a local glazier to your property within their stated 30-90 minute response time.
- For non-emergency or planned work, they will discuss your requirements to understand the scope.
On-Site Assessment and No-Obligation Quote:
- Once a glazier arrives at your property for both emergency and non-emergency calls, they will conduct a thorough assessment of the damage or the work required.
- Following this assessment, they will provide you with a no-obligation quote. This quote will detail the cost of materials, labor, and any other associated services. Since there is no call-out fee, you are not charged for this assessment.
Review and Decide: You can review the quote, ask any questions, and decide whether to proceed with the service. If you accept, the glazier can often begin the work immediately especially for emergency repairs where glass can be cut on-site or schedule a convenient time for planned work.

Tips for Getting an Accurate Quote

To ensure you receive the most accurate and efficient quote, consider these tips:

Be Specific About the Damage/Need:
- For broken glass: Provide details such as the type of window/door e.g., uPVC, wooden, aluminum, whether it’s single or double-glazed, the approximate size of the pane if you can safely measure, and the nature of the break e.g., shattered, cracked.
- For misted units: Mention if it’s double glazing and if you know the approximate age of the unit.
- For locksmith services: Describe the lock issue e.g., locked out, broken lock, need new locks installed.
Have Photos Ready if requesting callback: While not explicitly mentioned for callback, having photos of the damage ready can help in the initial assessment and communication, potentially leading to a more precise remote discussion before an on-site visit.
Clarify Guarantees: Reconfirm the guarantees on workmanship and materials as part of the quote discussion.
Ask About Timeline: Especially for non-emergency work, inquire about the estimated completion time.

Montroseglass.co.uk’s direct communication approach ensures that the complexities of glazing and locksmith services are properly assessed by experts, leading to tailored and accurate quotes without upfront costs. Dukedirect.co.uk Reviews

This aligns with providing honest and transparent service in a field where every job is unique.

Montroseglass.co.uk Customer Service

Effective customer service is the backbone of any service-based business, especially one dealing with emergencies.

Montroseglass.co.uk places a strong emphasis on its accessibility and responsiveness, crucial elements for client satisfaction in the glazing and locksmith sector.

Accessibility and Responsiveness

The primary indicators of their customer service commitment are:

24/7/365 Availability: This is a cornerstone of their service. The ability to reach them at any time, day or night, for emergencies or inquiries, significantly boosts customer confidence. Their direct phone line 01702 346304 is prominently displayed throughout the website, signaling immediate access.
Rapid Response Time 30-90 minutes: While this refers to the physical dispatch of a glazier, it is a direct reflection of their operational efficiency and commitment to solving customer problems quickly. This immediate action is a key customer service benefit, particularly in situations involving security risks or adverse weather.
“Request A Callback” Feature: For less urgent inquiries, this option provides a convenient way for customers to initiate contact without waiting on hold, allowing Montrose Glass to manage their inbound calls efficiently and return them when appropriate.

Communication and Transparency

From the website’s content, Montrose Glass aims for clear and transparent communication: Tuinleveringonline.nl Reviews

No Call-Out Fee Policy: This is a major point of transparency that benefits the customer. By clearly stating “no call-out fee, not ever!”, they set expectations upfront and eliminate a common source of customer frustration with tradespeople. This builds trust from the first interaction.
Three-Step Process Explanation: Breaking down their service into “Problem Identified, Reaction, Solution” helps customers understand what to expect at each stage, reducing anxiety and uncertainty.
Direct Quotes: Providing a no-obligation quote after an on-site assessment ensures that customers understand the full cost before any work begins. This prevents hidden charges and misunderstandings.
Guarantees: Explicitly stating guarantees on workmanship full guarantee and specific products 10 years for double glazing against misting, 1 year for hinges/locks shows accountability and a commitment to quality, which is a strong form of customer service.

Customer Feedback and Reputation

Montrose Glass leverages customer testimonials to build credibility:

Client Testimonials Section: The website features quotes from satisfied customers, praising their promptness, professionalism, and quality of work. While these are curated, they point towards a general pattern of positive customer experiences. For example, Russell Haselhurst’s testimonial highlights “Superb service. The guys were out on time and the job was completed within an hour, including a full clean up.”
Trustpilot Mention: The presence of the Trustpilot logo and mention suggests they are active on this independent review platform. Checking their live Trustpilot score would offer a more objective view of their overall customer satisfaction, as it aggregates reviews from various sources. A high Trustpilot rating e.g., 4.5+ stars out of 5 would strongly affirm their claims of excellent service.

In essence, Montroseglass.co.uk’s customer service strategy appears to be rooted in being highly accessible, providing rapid responses, maintaining transparent pricing, and ensuring clear communication throughout the service process, all designed to foster trust and satisfaction.

Montroseglass.co.uk vs. Local Glaziers

When faced with a broken window or a glazing need, individuals often weigh the option of using a nationwide service like Montroseglass.co.uk against contacting a local, independent glazier.

Both have distinct advantages and disadvantages, and the “better” choice often depends on the specific circumstances.

Montroseglass.co.uk: Strengths

Guaranteed Availability: As a national service, Montroseglass.co.uk promotes 24/7, 365-day availability. This is a significant plus for true emergencies where time is of the essence, like a smashed shop front late at night. Many small local glaziers might not offer round-the-clock service.
Rapid Response Time: Their stated 30-90 minute response time is a key differentiator. They aim to have a local glazier dispatched quickly, which can be crucial for security and weather protection. While some local glaziers might be fast, a national network can often guarantee this speed more consistently.
No Call-Out Fee: This policy is a strong competitive advantage. Customers don’t incur a charge just for an assessment, which can be a relief, especially when unsure of the extent of the damage or the cost of repair.
Accreditation and Guarantees: Montroseglass.co.uk highlights ISO 9001 accreditation and specific guarantees 10 years on double glazing, 1 year on hinges/locks. This provides a formalized assurance of quality and recourse, which can be harder to obtain from smaller, independent firms that might not have such formal certifications.
Standardized Quality: A larger, accredited company often implies standardized training, equipment, and service delivery, potentially leading to more consistent quality across different jobs and locations.
Comprehensive Service Range: They offer a wide array of services beyond just emergency repairs, including cat flap fitting and locksmith services, making them a more versatile single point of contact for various needs.

Local Glaziers: Strengths

Personalized Service: Often, independent local glaziers offer a more personalized, direct service. You might deal with the owner or a small team, fostering a more direct relationship.
Potentially Lower Overhead, Lower Prices: With fewer corporate overheads, local glaziers might be able to offer more competitive pricing for routine jobs, though this isn’t always guaranteed for emergencies.
Community Connection: Using a local business supports the local economy and can leverage word-of-mouth reputation within the community.
Flexibility: A smaller, independent glazier might be more flexible on specific job requirements or fitting into unusual schedules, given their autonomy.
Local Knowledge: Deep understanding of local building types, common issues in the area, and local suppliers.

When to Choose Which

Choose Montroseglass.co.uk if:
- It’s an emergency: You need immediate, guaranteed 24/7 response with a quick on-site assessment and no call-out fee.
- You prioritize formal accreditation and guarantees: You want the assurance that comes with ISO standards and documented warranties.
- You value convenience and a single point of contact: For both glazing and locksmith needs, and want nationwide access.
Choose a Local Glazier if:
- It’s a non-urgent, planned repair: You have time to get multiple quotes and compare.
- You prefer a highly personalized service: You value a direct relationship with the tradesperson.
- You’re working with a very tight budget: And can source competitive bids locally.
- You have a trusted recommendation: From friends or family for a specific local professional.

In conclusion, Montroseglass.co.uk offers a strong value proposition for emergency and comprehensive glazing needs with its focus on rapid, guaranteed service and transparent pricing no call-out fee. Local glaziers can be excellent for personalized service or routine jobs. Keytravel.com Reviews

The choice ultimately hinges on the urgency, scope, and specific priorities of the glazing task at hand.

How to Cancel montroseglass.co.uk Subscription

Based on the information available on the Montroseglass.co.uk website, there isn’t any mention of a “subscription” service in the traditional sense for individual clients.

Montrose Glass appears to primarily operate as a direct service provider for one-off emergency or planned glazing and locksmith repairs.

Their model involves:

Customers contacting them for a specific job e.g., broken window, misted double glazing.
They provide a quote for that particular job.
The job is completed, and payment is made.

Therefore, for the vast majority of their customers, there is no ongoing subscription to cancel. You simply use their service when needed, and there are no recurring charges or memberships. Boxchilli.com Reviews

Potential Scenarios Where “Cancellation” Might Be Relevant But Not a Subscription

While there’s no subscription to cancel, the concept of “cancellation” might apply in these specific, non-subscription contexts:

Cancelling a Scheduled Appointment/Service Request:
- If you have booked a non-emergency appointment e.g., to measure for new double glazing, or a planned cat flap fitting and wish to cancel it before the glazier arrives, you would simply need to call their main contact number 01702 346304 as soon as possible.
- Given their commitment to customer service, they would likely be understanding and cancel the appointment without charge, especially since they advertise “no call-out fee” for assessments. It’s always courteous to provide ample notice if your plans change.
Cancelling a Commercial Priority Account:
- The website mentions “Priority business accounts available” under their Shop Front Glazing services. While details on these accounts are not public, it’s conceivable they might involve a service agreement or retainer for businesses requiring frequent or prioritized service.
- If a business has such an account and wishes to terminate it, they would need to contact their Montrose Glass account manager or their general business inquiries line to discuss the terms of their agreement and the cancellation process. These arrangements would typically have a formal contract outlining termination clauses.
Cancelling After a Quote but Before Work Starts:
- If a glazier has visited your property, assessed the damage, and provided a no-obligation quote, you are free to decline the service at that point. Since they have a “no call-out fee” policy, you would simply inform the glazier that you do not wish to proceed, and there would be no charge to you. This isn’t a “cancellation” in the subscription sense but rather exercising your right to decline a proposed service.

In summary: For the typical homeowner or individual seeking glass repair or locksmith services from Montroseglass.co.uk, there is no “subscription” to cancel. You only pay for the specific services rendered, much like hiring any other skilled tradesperson for a one-off job. If you have a scheduled appointment you need to reschedule or cancel, a direct phone call to their 24/7 number would be the appropriate action. Cannonsafe.com Reviews

Frequently Asked Questions

What is Montroseglass.co.uk?

Montroseglass.co.uk is a UK-based company that provides emergency glazing and glass repair services, operating 24 hours a day, 365 days a year, with nationwide coverage.

They also offer planned glazing services, locksmith services, and cat flap fitting.

Is Montroseglass.co.uk a legitimate company?

Yes, based on their website, Montroseglass.co.uk appears to be a legitimate and established company with over 20 years of experience, ISO 9001 accreditation, and membership with the Guild of Master Craftsmen.

What services does Montroseglass.co.uk offer?

They offer emergency glazing, window and door repair/replacement, shop front glazing, boarding up, double glazing glass replacement, commercial glazing, misted glass repair, cat flap fitting, and locksmith services.

How quickly does Montroseglass.co.uk respond to emergencies?

Montroseglass.co.uk aims to have a local glazier dispatched to your property within 30-90 minutes for emergency call-outs. Mwperformance.co.uk Reviews

Does Montroseglass.co.uk charge a call-out fee?

No, Montroseglass.co.uk explicitly states that they do not charge a call-out fee for their services, offering a free visit to assess the issue.

How do I get a quote from Montroseglass.co.uk?

You can get a quote by calling their 24/7 number 01702 346304 or by requesting a callback via their website.

An expert glazier will assess your issue on-site and provide a no-obligation quote.

Does Montroseglass.co.uk offer guarantees on their work?

Yes, they offer a full guarantee on all workmanship.

Their double glazing units are guaranteed for 10 years against misting up, and repairs on hinges and locks come with a one-year manufacturer’s guarantee. Crcrepair.co.uk Reviews

What areas does Montroseglass.co.uk cover?

Montroseglass.co.uk provides nationwide coverage across the UK, dispatching local glaziers to various counties and regions.

Can Montroseglass.co.uk cut glass on-site?

Yes, their vans are stocked with various types of glass, and they can cut glass on-site where possible, allowing for same-day emergency glass repairs.

Are Montroseglass.co.uk glaziers qualified?

Yes, they state that their glaziers are fully qualified and expert, and the company is accredited to ISO 9001 British Standards.

What types of properties does Montroseglass.co.uk service?

They service domestic residential, commercial, and industrial properties.

What if my windows are misted up? Can Montroseglass.co.uk help?

Yes, they specialize in replacing and repairing misted double glazing units. Mayukhtea.com Reviews

Do they only do emergency repairs, or can I schedule a planned repair?

Montroseglass.co.uk offers both emergency and planned repair/replacement services, allowing you to book a local glazier at a time that suits you for non-urgent jobs.

How do I contact Montroseglass.co.uk?

You can contact them by calling 01702 346304 or by using the “Request A Callback” form on their website.

What kind of locksmith services do they offer?

They offer local locksmith services for both emergency and planned repairs, though specific details are not extensively listed on the glazing-focused website.

Can Montroseglass.co.uk fit cat flaps?

Yes, they advertise that they are highly experienced cat flap fitters and can expertly fit cat flaps into any windows or doors.

Is Montroseglass.co.uk a family-run business?

Yes, they state on their website that they are a reputable family-run business. Gelweapons.com Reviews

Do they offer boarding up services?

Yes, Montroseglass.co.uk provides 24/7 emergency boarding up services as a safety and security solution.

How can I check customer reviews for Montroseglass.co.uk?

The website mentions Trustpilot, suggesting you can find independent customer feedback there, in addition to testimonials featured directly on their site.

Does Montroseglass.co.uk handle commercial shop front glazing?

Yes, they provide commercial and industrial repairs, including shop front glazing, and offer priority business accounts.

Montroseglass.co.uk Reviews