My Irobot Is Not Working

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your iRobot isn’t working? Don’t panic.

The good news is that most Roomba issues, from a simple refusal to start to complex navigation problems, often have straightforward fixes you can tackle yourself without needing to call in the cavalry or buy a new unit immediately.

Often, it boils down to basic maintenance, a quick reset, or addressing common sensor or battery issues.

We’re going to dive deep into diagnosing and fixing your robotic vacuum cleaner, so you can get it back to doing what it does best: keeping your floors spotless.

Here’s a quick look at some top-tier solutions and related products that can help you maintain your Roomba or even upgrade your cleaning game if needed:

  • iRobot Roomba j7+: Key Features: Self-emptying, obstacle avoidance Pet Waste and Cords, PrecisionVision Navigation. Average Price: $600-$800. Pros: Advanced mapping, excellent pet hair pickup, hands-free emptying. Cons: Premium price, can sometimes struggle with very thick carpets.
  • iRobot Roomba s9+: Key Features: Self-emptying, Imprint Smart Mapping, 40x suction power compared to 600 series. Average Price: $800-$1000. Pros: Most powerful suction, D-shape design for corner cleaning, self-emptying. Cons: Highest price point, louder operation than some models.
  • Roomba Replacement Parts Kit: Key Features: Includes main brushes, side brushes, filters, and sometimes front wheel. Average Price: $20-$40. Pros: Cost-effective for routine maintenance, extends the life of your Roomba. Cons: Quality can vary between generic brands, ensure compatibility with your model.
  • iRobot Dual Mode Virtual Wall Barrier: Key Features: Creates an infrared barrier or a halo zone to restrict Roomba’s movement. Average Price: $40-$60. Pros: Excellent for keeping Roomba out of specific areas or containing it, simple to set up. Cons: Requires batteries, can be forgotten and moved.
  • iRobot Home App: Key Features: Scheduling, mapping, clean zone/keep out zone creation, remote control. Price: Free. Pros: Essential for smart Roomba models, offers full control and customization, troubleshooting guides. Cons: Requires a Wi-Fi connection, app can occasionally be glitchy.
  • Compressed Air Duster: Key Features: Blasts away dust and debris from crevices and sensors. Average Price: $10-$20 multi-pack. Pros: Ideal for cleaning delicate sensors and hard-to-reach spots, quick drying. Cons: Use in well-ventilated area, can be cold to the touch.
  • Microfiber Cleaning Cloths: Key Features: Soft, lint-free, highly absorbent, good for wiping sensors and surfaces. Average Price: $15-$25 multi-pack. Pros: Non-abrasive, effective for cleaning without scratching, reusable. Cons: Can pick up lint if not washed properly, requires regular cleaning itself.

Table of Contents

Diagnosing the Problem: What’s Your Roomba Saying?

When your iRobot Roomba isn’t working, it’s often trying to tell you something.

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These smart little machines are equipped with a variety of sensors and indicators designed to communicate their status, or more often, their distress.

The key to effective troubleshooting is to first understand what your Roomba is trying to convey, whether through error messages, indicator lights, or unusual behavior patterns. Best Machine For Bad Knees

Think of it as your Roomba’s way of speaking up about its internal struggles.

Understanding Roomba Error Codes and Lights

IRobot Roombas use a system of audible alerts and flashing lights to indicate problems.

If your Roomba is vocalizing, listen carefully to the number of beeps or the specific message it announces.

For example, “Error one 1” often means a brush issue, while “Error nine 9” might indicate a full dustbin.

Referencing your specific model’s manual or the iRobot Home App is crucial here, as codes can vary slightly between series e.g., e, i, j, s series.

  • Flashing Red Light: A solid or flashing red light usually signals a critical error or a depleted battery. If it’s flashing rapidly, it often points to a charging issue.
  • Error Number Announcements: Many newer models will audibly announce an error number e.g., “Error one,” “Error two”. This is your direct line to the problem. Jot down the number and look it up.
  • Dirt Detect Light: If this light is constantly on or flashing erratically when it shouldn’t be, it might indicate dirty or obstructed dirt detect sensors.
  • Bin Full Light: A glowing bin full light, even after emptying, suggests the bin full sensors are dirty or faulty.

Observing Roomba’s Behavior Patterns

Beyond the official error codes, paying attention to how your Roomba is acting can provide valuable clues. Is it spinning in circles? Is it refusing to move? Is it docking incorrectly? These behaviors aren’t random. they’re symptoms of underlying issues.

  • Spinning in Circles: This often points to a problem with the wheel sensors or bumper sensors. One wheel might be stuck, or a sensor believes it’s constantly bumping into something.
  • Not Charging: If your Roomba isn’t charging, check the charging contacts on both the robot and the Home Base. They might be dirty or obstructed. Also, ensure the Home Base is plugged in and receiving power.
  • Gets Stuck Frequently: While Roombas are designed to navigate, excessive getting stuck, especially in open areas, could signal dirty cliff sensors or an issue with the navigation system.
  • Won’t Turn On: This is usually a battery problem. The battery might be completely depleted, not seated correctly, or has reached the end of its life.

Power and Charging Issues: The Root of Many Problems

One of the most common reasons an iRobot Roomba stops working is related to its power supply or charging system.

Without a reliable charge, your Roomba is essentially a very expensive paperweight.

Understanding the nuances of Roomba batteries and charging can save you a lot of headache and potentially a new battery purchase.

It’s often not the battery itself that’s failed, but rather the charging process that’s been interrupted. The Best Percussion Massage Gun

Checking the Battery and Charging Contacts

The battery is the heart of your Roomba.

If it’s not holding a charge, or if the robot isn’t receiving a charge, the whole operation grinds to a halt.

The first step is always to ensure a clean connection.

  • Clean Charging Contacts: Both the Roomba and its Home Base have metal charging contacts. Over time, these can accumulate dust, dirt, or even corrosion, preventing a good electrical connection.
    • Action: Use a clean, dry microfiber cloth or a slightly dampened melamine foam eraser like a Magic Eraser to gently wipe down the charging contacts on both the robot two small metal plates on the bottom and the Home Base. Ensure the Home Base is unplugged before cleaning its contacts.
    • Frequency: Make this a part of your regular Roomba maintenance.
  • Battery Seating: Sometimes, the battery isn’t making proper contact within its compartment.
    • Action: Turn the Roomba over, remove the side brush if applicable, and then unscrew the battery cover typically 2 screws. Carefully remove the battery, wait a few seconds, then reinsert it firmly. Ensure it clicks into place. Some older models have a pull-tab. ensure it’s securely tucked away.
  • Battery Age: Rechargeable batteries, especially NiMH batteries found in older Roomba models, degrade over time. Their capacity lessens, leading to shorter runtimes or an inability to hold a charge at all. Lithium-ion batteries common in newer models last longer but aren’t immortal.
    • Indicator: If your Roomba’s run time has drastically decreased, or it consistently announces “Please charge Roomba” shortly after starting, a dying battery is a strong suspect.
    • Solution: Consider a Roomba Replacement Battery. Ensure you get the correct battery type and model for your specific Roomba.

Troubleshooting the Home Base and Power Supply

The Home Base isn’t just a parking spot. it’s the charging station.

Issues with the base or its power supply directly impact your Roomba’s ability to recharge.

  • Home Base Placement: The Home Base needs to be in an open area, free from obstructions, with at least 1.5 feet on either side and 4 feet in front. Walls, furniture, or virtual walls too close can interfere with the infrared signal the Roomba uses to find its way back.
    • Avoid: Direct sunlight, highly reflective surfaces, or other electronic devices emitting infrared signals like remote controls near the Home Base, as these can confuse the Roomba.
  • Power Cord Connection: It sounds obvious, but ensure the power cord is securely plugged into both the Home Base and a working wall outlet.
    • Test: Try plugging another small appliance into the same outlet to confirm the outlet is receiving power.
  • Home Base Indicator Light: Most Home Bases have an indicator light often green that signals it’s powered on. If this light is off, the base isn’t receiving power.
    • Action: Check the power cord connection, try a different outlet, or if possible, test the power adapter with another compatible device if you have one.
  • Overheating Protection: Some Roomba models have built-in overheating protection. If the battery or charger gets too hot, the charging process might pause or stop.
    • Solution: Allow the Roomba and Home Base to cool down in a room-temperature environment before attempting to charge again.

Sensor Malfunctions: When Your Roomba Loses Its Way

IRobot Roombas rely heavily on a sophisticated array of sensors to navigate, avoid obstacles, detect dirt, and prevent falls.

When these sensors get dirty, blocked, or malfunction, your Roomba can exhibit erratic behavior, get stuck frequently, or simply stop working altogether.

Think of these sensors as your Roomba’s eyes and ears.

If they’re covered, it’s essentially blind and deaf.

Cleaning Cliff Sensors and Bumper Sensors

These are among the most frequently troubled sensors due to their exposed locations. Tips To Fight Insomnia

  • Cliff Sensors: Located on the bottom of the Roomba, these infrared sensors prevent the robot from falling down stairs or off ledges.
    • Problem: Dust, dirt, or even certain dark-colored carpets can sometimes fool these sensors into thinking there’s a cliff, causing the Roomba to stop or back away.
    • Action: Turn your Roomba over. You’ll see several small, clear or dark “windows” around the edge of the bottom. Use a clean, dry microfiber cloth or a cotton swab to gently wipe these sensors. For stubborn grime, a very slightly dampened cloth followed by a dry one can help.
    • Sign of Issue: Roomba stops dead or spins around endlessly at the edge of a perceived drop, even on flat ground.
  • Bumper Sensors: The front bumper is a physical sensor that detects when the Roomba bumps into an obstacle. It also houses infrared sensors that help detect obstacles before physical contact.
    • Problem: Debris lodged behind the bumper, or a stuck bumper, can cause the Roomba to constantly think it’s hitting something, leading it to back up and change direction erratically, or refuse to move forward.
    • Action: Gently press in on all sides of the bumper to ensure it moves freely and isn’t stuck. Look for any visible debris caught in the seam where the bumper meets the main body. Use a Compressed Air Duster to blow out any trapped dust or lint.
    • Sign of Issue: Roomba repeatedly backs up, spins, or avoids areas even when nothing is in its path.

Maintaining Dirt Detect Sensors and Optical Sensors

These sensors are crucial for effective cleaning and navigation.

  • Dirt Detect Sensors: Located on the bottom of the Roomba, usually near the brushes, these acoustic or optical sensors detect concentrated areas of dirt, prompting the Roomba to spend more time cleaning that spot.
    • Problem: These can get caked with dirt, dust, or hair, making them less sensitive or causing false positives.
    • Action: Locate the small, often clear or grey sensors on the underside, typically near the main brushes. Wipe them clean with a dry microfiber cloth.
    • Sign of Issue: Roomba endlessly “dirt detects” in a clean area, or completely ignores visibly dirty spots.
  • Optical Tracking Sensor Floor Tracking Sensor: On some models especially newer ones like the i and s series, there’s a sensor on the bottom that helps the Roomba track its movement and create accurate maps.
    • Problem: Obstructions or dirt on this sensor can lead to poor navigation, incomplete cleaning patterns, or the Roomba getting “lost.”
    • Action: Similar to cliff sensors, gently wipe the lens of this sensor with a clean, dry microfiber cloth. It often looks like a small camera lens.
    • Sign of Issue: Roomba cleans erratically, misses large sections, or its map in the app shows unusual patterns.

Addressing Camera and vSLAM Navigation Issues Advanced Models

Higher-end Roomba models like the j, i, and s series use cameras and vSLAM Visual Simultaneous Localization and Mapping technology for advanced navigation.

  • Camera Lens: The camera on top of the Roomba is vital for creating a precise map of your home.
    • Problem: A smudged, dusty, or obstructed camera lens can significantly impair navigation, leading to collisions, missed areas, or the Roomba getting disoriented.
    • Action: Gently wipe the camera lens on top of your Roomba with a clean, dry microfiber cloth. Avoid using harsh cleaners or abrasive materials.
    • Sign of Issue: Roomba repeatedly bumps into furniture, gets lost, or creates inaccurate maps in the iRobot Home App.
  • Environmental Factors: While not a sensor issue per se, the environment can affect camera-based navigation.
    • Low Light: Very dark rooms can make it difficult for the camera to “see” and map.
    • Clutter: Excessive clutter, especially constantly moving objects, can confuse the mapping system.
    • Solution: Ensure adequate lighting if your Roomba is struggling in a particular room. Clear away excessive clutter to give your Roomba a clear path to map and clean.

Brush and Wheel Problems: Common Obstructions

The brushes and wheels are the workhorses of your Roomba, directly responsible for picking up dirt and moving the robot around.

Because they are constantly in contact with floors, carpets, and debris, they are highly susceptible to becoming entangled, jammed, or worn out.

Ignoring these issues can lead to poor cleaning performance, excessive noise, or even complete immobility.

Clearing Main Brushes and Side Brushes

These are perhaps the most common areas for hair and debris to accumulate.

  • Main Brushes Extractors: These are the two large rollers either bristle and rubber, or dual rubber on the underside that agitate and pick up dirt.
    • Problem: Hair, string, carpet fibers, and pet fur frequently wrap around the brush axles, preventing them from spinning freely. This can cause the Roomba to stop, throw an error e.g., “Error 1, move Roomba to a new location”, or make loud grinding noises.

    • Action:

      1. Flip the Roomba over and locate the brush cage.

      2. Open the yellow or green brush frame latches to remove the brushes. Best Handheld Percussion Massager

      3. Carefully remove any hair or debris wrapped around the brush axles and the brush bearings the yellow or green caps. Many Roombas come with a small cleaning tool with a razor to cut through tangled hair.

      4. Also, inspect the brush housing itself for any trapped debris.

      5. Reinsert the brushes, ensuring the square and hexagonal ends fit correctly into their respective slots.

    • Frequency: Check and clean these at least once a week, more frequently if you have pets or long hair.

  • Side Brush: This small, spinning brush sweeps debris from edges and corners into the path of the main brushes.
    • Problem: Hair often wraps around the base of the side brush and its screw, preventing it from spinning or causing it to wobble.

      1. Unscrew the single screw holding the side brush in place typically a Phillips head.

      2. Remove the brush and carefully untangle any hair or debris from its base and the post it mounts on.

      3. Inspect the screw hole for debris.

      4. Reattach the side brush, ensuring it’s snug but not overtightened.

    • Frequency: Check and clean this every few cleaning cycles. If the bristles are worn or bent, consider a Roomba Replacement Parts Kit. Cant Sleep Restless

Addressing Wheel Issues and Stuck Motors

The drive wheels and front caster wheel are essential for mobility.

  • Drive Wheels: These are the two large wheels that propel the Roomba.
    • Problem: Hair, string, or debris can get lodged in the wheel wells or around the axles, preventing the wheels from turning freely or causing them to make clicking noises. This can lead to the Roomba spinning in circles or getting stuck.

      1. Press the wheels inward and upward to partially retract them, exposing more of the wheel well.

      2. Use tweezers or a small pick to carefully remove any visible hair or debris.

      3. Spin each wheel by hand to ensure it moves smoothly.

    • Sign of Issue: Roomba moves unevenly, leaves track marks, or spins in one spot.

  • Front Caster Wheel: This small, swiveling wheel allows the Roomba to change direction.
    • Problem: This wheel is notorious for accumulating hair and debris, which can jam it, preventing it from swiveling freely. A stuck caster wheel can make the Roomba drag, spin, or get stuck.

      1. Firmly pull the front caster wheel assembly straight out from the Roomba’s body.

      2. Remove the wheel from its housing.

      3. Clean any hair or debris from the axle, the wheel, and inside the wheel housing. Keeping Treadmill In Garage

      4. Reassemble and click the wheel assembly back into place.

    • Frequency: Clean this wheel frequently, especially if you have pets.

Dustbin and Filter Maintenance: Crucial for Suction

The dustbin and filter system are critical for your Roomba’s cleaning effectiveness.

If they’re not properly maintained, not only will your Roomba fail to pick up dirt efficiently, but it can also experience reduced airflow, increased motor strain, and even trigger “bin full” errors prematurely.

Think of it as a vacuum cleaner with a clogged bag – it simply can’t perform.

Emptying and Cleaning the Dustbin

This is the most basic, yet most often overlooked, maintenance task.

  • Regular Emptying: The dustbin needs to be emptied after every cleaning cycle, or even mid-cycle if your home is particularly dirty or you have shedding pets.
    • Problem: A full dustbin reduces suction and can trigger the “bin full” sensor, causing the Roomba to stop cleaning prematurely or return to its base.
    • Action: Simply remove the dustbin from the Roomba and empty its contents into a trash can.
    • Self-Emptying Bins: If you have a Roomba with a Clean Base like the j7+ or s9+, it will automatically empty the bin into a larger bag. However, you still need to regularly check and replace these bags. The Clean Base itself can also get clogged, so ensure the emptying port on the Roomba and the suction port on the base are clear.
  • Washing the Dustbin: Some dustbins are washable check your model’s manual!. This can remove fine dust and allergens that accumulate.
    • Action: If your bin is washable, remove the filter first, then rinse the bin thoroughly with warm water. Allow it to air dry completely for at least 24 hours before reinserting it into the Roomba. Never wash the filter unless explicitly stated by the manufacturer for your specific filter type.
    • Caution: Reinserting a damp bin can damage the Roomba’s electronics.

Replacing and Cleaning Filters

Filters are paramount for trapping dust, allergens, and pet dander.

A clogged filter severely restricts airflow and suction.

  • Filter Types: Roombas use various filter types, from standard to High-Efficiency HEPA-style filters.
    • Problem: Filters get clogged with fine dust over time, even if you tap them out. A clogged filter leads to decreased suction, makes the Roomba work harder potentially shortening battery life, and can even cause the Roomba to overheat or perform poorly.
      1. Remove the dustbin from the Roomba.

      2. Pull out the filter from its slot in the dustbin. Am Struggling To Sleep

      3. Gently tap the filter against a trash can to dislodge accumulated dust. You can also use a Compressed Air Duster to blow air from the clean side through the filter, pushing dust out.

      4. Do not wash standard paper filters. Water will ruin them.

    • Replacement: Filters are consumables and need regular replacement, typically every 2-3 months, or more often if you have pets or allergies. A Roomba Replacement Parts Kit usually includes several filters.
    • Sign of Issue: Noticeable decrease in suction, Roomba leaving behind more debris, or the “bin full” light coming on even after emptying indicating restricted airflow through the filter.

Cleaning Bin Full Sensors

Even if your dustbin is empty, if the “bin full” light stays on, the sensors that detect the bin’s fullness are likely dirty.

  • Sensor Location: These sensors are typically located inside the dustbin itself, or on the Roomba where the dustbin slides in. They often look like small clear windows or metal contacts.
    • Problem: Fine dust and debris can coat these sensors, making them falsely detect a full bin.
    • Action: Use a dry microfiber cloth or a cotton swab to carefully wipe clean the bin full sensors on both the dustbin and the Roomba’s body.
    • Sign of Issue: “Bin full” error persists even after emptying the dustbin.

Software and Connectivity Glitches: The Smart Side of Troubleshooting

Modern iRobot Roombas are sophisticated machines that rely on intricate software and seamless Wi-Fi connectivity to function optimally.

Just like your smartphone or computer, their software can occasionally encounter glitches, leading to unexpected behavior or a complete refusal to work.

Furthermore, connectivity issues can prevent scheduling, remote control, and firmware updates, effectively hamstringing your “smart” vacuum.

Performing a Robot Reset

A software reset is the classic “turn it off and on again” solution for electronics.

It can clear temporary bugs and get your Roomba back on track without losing its mapping data.

  • Types of Resets:
    • Soft Reset Reboot: For most models e.g., i, j, s series, press and hold the “Clean” button for about 20 seconds. For models without a physical “Clean” button like some 600 or e series, you might need to remove and reinsert the battery after 15 seconds. The Roomba will often play a tone or flash lights to indicate the reset is complete. This clears internal memory but usually retains mapping and schedule data.
    • Factory Reset: This is a more drastic step that wipes all user data, mapping, schedules, and Wi-Fi connections, returning the Roomba to its out-of-the-box state.
      • Action: The procedure varies by model. For many Wi-Fi connected models, you can perform a factory reset via the iRobot Home App Settings > Roomba Name > Remove Robot. For others, it might involve a specific button combination on the robot itself e.g., holding certain buttons for an extended period.
      • When to Use: Use a factory reset as a last resort for persistent software issues, or if you’re selling/gifting your Roomba. Be aware you’ll need to set it up from scratch afterwards.
  • Sign of Issue for Reset: Roomba acting erratically, not responding to commands, or persistent unresolvable errors despite physical maintenance.

Troubleshooting Wi-Fi Connectivity

For smart Roombas, Wi-Fi is essential for app control, scheduling, and receiving vital firmware updates.

  • Check Wi-Fi Signal:
    • Problem: Weak Wi-Fi signal at the Home Base location can cause connection drops or prevent the Roomba from connecting initially.
    • Action: Ensure your Home Base is placed within good range of your Wi-Fi router. Try moving it closer if possible. Obstacles like thick walls or large appliances can interfere with the signal.
  • Router Issues:
    • Problem: Your router might be experiencing a temporary glitch, or its settings might be incompatible with the Roomba.
    • Action: Reboot your home router unplug it for 30 seconds, then plug it back in. Ensure your router is broadcasting on a 2.4 GHz band, as many Roombas only support this frequency though newer models support 5 GHz. Check your router’s settings to ensure there are no MAC address filters or security settings preventing new devices from connecting.
  • iRobot Home App:
    • Problem: The app itself can sometimes have bugs or outdated cache data.
    • Action: Force close the iRobot Home App and reopen it. If problems persist, try uninstalling and reinstalling the app on your smartphone. Ensure your phone’s operating system and the iRobot Home App are updated to their latest versions.
  • Firmware Updates:
    • Problem: Outdated firmware on your Roomba can lead to bugs, performance issues, or incompatibility with the latest app features.
    • Action: Ensure your Roomba is connected to Wi-Fi and placed on its Home Base so it can receive automatic firmware updates. Check the iRobot Home App for any pending updates.
    • Sign of Issue for Wi-Fi: Roomba not showing up in the app, inability to schedule cleans, “Wi-Fi unreachable” errors, or missing smart features.

Environmental Factors: Roomba’s Kryptonite

Even a perfectly maintained Roomba can struggle if its operating environment isn’t optimized. Money Making Strategies

Your home’s layout, lighting, floor types, and even hidden obstacles can significantly impact your Roomba’s performance, leading to it getting stuck, missing spots, or behaving erratically.

Recognizing and mitigating these environmental “kryptonite” elements is crucial for consistent, hassle-free cleaning.

Decluttering and Preparing Your Home

The less your Roomba has to contend with, the more efficiently it will clean.

  • Cords and Cables:
    • Problem: Electrical cords, phone chargers, and lamp cables are Roomba magnets. They can easily get tangled in the brushes, causing the Roomba to stop, get stuck, or even damage the cords.
    • Action: Before running your Roomba, pick up all loose cords and cables. Use cable ties, cord organizers, or secure them to furniture. Consider getting a Dual Mode Virtual Wall Barrier to create exclusion zones around areas with unavoidable cords.
    • Statistic: According to iRobot, tangled cords are one of the most common reasons for service calls.
  • Small, Lightweight Objects:
    • Problem: Socks, lightweight rugs, pet toys, or small items on the floor can be ingested by the Roomba or get caught in its brushes. This can lead to clogs, brush entanglement, or the Roomba getting stuck.
    • Action: Do a quick “Roomba prep” sweep of your floors. Pick up any small items that could become an issue.
  • Pet Waste:
    • Problem: This is a particularly nasty one. If your Roomba encounters pet waste, it can spread it across your floors, creating a much larger mess. Note: Newer models like the j7+ are specifically designed with PrecisionVision Navigation to avoid solid pet waste.
    • Action: If you have pets, ensure they have relieved themselves outdoors or in designated areas before running your Roomba. Check for “accidents” prior to a scheduled clean.

Addressing Floor Types and Obstacles

Not all floor types are created equal in the eyes of a Roomba.

  • Dark-Colored Surfaces and Rugs:
    • Problem: The cliff sensors on the bottom of the Roomba can sometimes interpret very dark patterns or black carpets as a “cliff” or drop-off, causing the Roomba to avoid these areas or get stuck.
    • Action: If your Roomba consistently avoids a dark rug, try placing a virtual wall around it, or place a light-colored object on the floor where it stops to trick the sensor though this is a workaround, not a fix. Some users have found success by taping a piece of white paper over the cliff sensors, but this is not recommended as it disables the fall-detection feature and could lead to your Roomba tumbling down stairs.
  • Thick Carpets and High Transitions:
    • Problem: Roombas have a limited ability to traverse high thresholds between rooms or very thick, high-pile carpets. They can get stuck, or their wheels might struggle to gain traction.
    • Action: If your Roomba frequently gets stuck on a transition, consider a small ramp or a virtual wall. For very thick carpets, some Roomba models especially older ones might struggle with suction or mobility. a higher-powered model like the Roomba s9+ might be necessary for these environments.
  • Furniture Layout and Tight Spaces:
    • Problem: Extremely tight spaces between furniture legs or under low-clearance furniture can trap your Roomba.
    • Action: Rearrange furniture slightly to create more clearance, or use Dual Mode Virtual Wall Barriers to block off problem areas. Raising furniture slightly with risers can also provide the necessary clearance.

When to Call for Support: Beyond DIY Fixes

While most Roomba issues can be resolved with some DIY troubleshooting and maintenance, there are times when it’s best to throw in the towel and seek professional help.

Recognizing these thresholds can save you time, frustration, and prevent further damage to your robot.

Think of it as knowing when your home plumbing problem needs more than a wrench – sometimes you just need to call the plumber.

Contacting iRobot Customer Support

IRobot’s customer support is often the best first point of contact for issues that persist despite your best efforts.

  • Warranty: If your Roomba is still under warranty typically 1 year from purchase, though this can vary by region and retailer, any manufacturing defects or failures not caused by misuse should be covered.
    • Action: Gather your proof of purchase receipt, the Roomba’s serial number found on the underside, and a detailed description of the problem and the troubleshooting steps you’ve already tried. This information will expedite the support process.
    • Benefit: They may offer replacement parts, a repair, or even a full robot replacement, depending on the issue.
  • Troubleshooting Assistance: Even if out of warranty, iRobot support can often provide further diagnostic steps specific to your model or advise on parts replacement. They have access to advanced diagnostic tools and knowledge bases.
    • Channels: iRobot offers support via phone, email, and live chat. Their website also hosts extensive FAQ sections and troubleshooting guides.
  • Remote Diagnostics: For Wi-Fi connected models, iRobot support may be able to remotely access diagnostic data from your robot with your permission to pinpoint the problem.

Considering Professional Repair or Replacement

If iRobot support confirms a major hardware failure outside of warranty, or if the cost of parts for a DIY fix is prohibitive, you might need to weigh your options.

  • Third-Party Repair Services:
    • Availability: There are independent repair shops that specialize in robotic vacuums. Do some local research to see if any are reputable in your area.
    • Pros: Can sometimes be cheaper than a full replacement, especially for specific component failures.
    • Cons: Quality can vary, may not use genuine iRobot parts, and could void any remaining warranty. Always check reviews and ask for a quote beforehand.
  • Cost-Benefit Analysis for Replacement Parts:
    • Scenario: If iRobot identifies a faulty component e.g., a wheel module, a circuit board, a battery and you’re out of warranty, you’ll have to purchase the part yourself.
    • Decision Point: Compare the cost of the replacement part and your time/effort to install it against the cost of a new Roomba, especially a newer model with advanced features.
    • Example: If a major component like a cleaning head module needs replacing on an older, basic model, and the part costs 50-70% of a new entry-level Roomba, a new robot might be the more sensible long-term investment. However, routine replacements like a Roomba Replacement Parts Kit for brushes and filters are always highly cost-effective.
  • Upgrading to a Newer Model:
    • Consideration: If your existing Roomba is old, frequently breaks down, or lacks features you now desire like self-emptying, advanced mapping, or obstacle avoidance, it might be time to consider an upgrade.
    • Models to Consider: The iRobot Roomba j7+ Pet Waste and Cords or the iRobot Roomba s9+ D-shaped, powerful are popular choices for their advanced features and improved reliability.
    • Benefit: Newer models often offer better cleaning performance, smarter navigation, and fewer maintenance hassles, making the investment worthwhile for long-term satisfaction.

Preventative Maintenance: Keeping Your Roomba Happy

An ounce of prevention is worth a pound of cure, especially when it comes to your iRobot Roomba. Best Nonstick Camping Cookware

Regular, proactive maintenance not only prevents common issues from arising but also significantly extends the lifespan of your robot, ensuring it cleans efficiently for years to come.

Think of it like changing the oil in your car – a small effort frequently pays off big.

Establishing a Cleaning Schedule for Your Roomba

Just like your Roomba has a cleaning schedule for your floors, you should have one for your Roomba.

  • After Every Clean:
    • Empty the Dustbin: This is fundamental. A full bin reduces suction and can trigger errors.
    • Check the Filter: Give it a gentle tap to dislodge debris.
  • Weekly or more frequently if you have pets:
    • Clean Main Brushes/Extractors: Remove hair and debris from the brushes and their bearings. This is arguably the most critical weekly task.
    • Clean Side Brush: Remove hair and debris from the side brush and its post.
    • Wipe Charging Contacts: Clean the metal contacts on both the Roomba and the Home Base.
  • Monthly:
    • Clean All Sensors: Use a dry microfiber cloth to wipe the cliff sensors, bumper sensors, dirt detect sensors, and optical tracking sensor.
    • Clean Front Caster Wheel: Remove and clean hair and debris from the wheel and its axle.
    • Inspect Drive Wheels: Check for debris lodged in the wheel wells.
  • Every 2-3 Months or as needed:
    • Replace Filter: Even with regular tapping, filters become less efficient over time. Replace with a fresh one from a Roomba Replacement Parts Kit.
    • Replace Side Brush: If the bristles are worn or bent, a new side brush will improve edge cleaning.
    • Deep Clean Dustbin if washable: If your model allows, thoroughly wash the dustbin and allow it to air dry completely.
    • Check Battery Health: Monitor runtimes. If significantly reduced, consider a battery replacement.

Best Practices for Roomba Longevity

Beyond scheduled cleaning, adopting certain habits can further safeguard your Roomba.

  • Optimal Home Base Placement:
    • Location: Place the Home Base in an open, clutter-free area with good Wi-Fi signal. Ensure there are no virtual walls or heavy furniture too close to the base.
    • Avoid: Direct sunlight can interfere with IR signals, highly reflective surfaces, or areas with extreme temperature fluctuations.
  • Environmental Preparation Before Cleaning:
    • Declutter: Before running your Roomba especially if scheduling, do a quick sweep for cords, small toys, socks, pet waste, or any other items that could entangle the robot or damage its components. Using Dual Mode Virtual Wall Barriers for problem areas is highly recommended.
    • Door Management: Close doors to rooms you don’t want cleaned or use virtual walls.
  • Proper Storage:
    • Long-Term Storage: If storing your Roomba for an extended period e.g., over a month, fully charge the battery, then remove it from the robot. Store the robot and battery in a cool, dry place. This prevents battery degradation from over-discharging.
  • Software Updates:
    • Stay Current: Ensure your Roomba is connected to Wi-Fi so it can automatically download firmware updates. These updates often include bug fixes, performance improvements, and new features, contributing to overall stability and efficiency.
    • iRobot Home App: Regularly check the iRobot Home App for notifications about updates or new features.

Frequently Asked Questions

Why is my iRobot Roomba not turning on?

The most common reason for a Roomba not turning on is a depleted or faulty battery. Ensure it’s fully charged by placing it on the Home Base for several hours. Check that the charging contacts on both the robot and the base are clean. If it’s an older battery, it might need replacement. A full system reset holding the CLEAN button for 20 seconds can also resolve minor software glitches preventing it from powering on.

My Roomba is charged but won’t start cleaning, what should I do?

First, ensure there are no error messages or flashing lights indicating a specific issue.

Check the dustbin to ensure it’s empty and properly seated, and that the filter is clean.

If it still won’t start, try a robot reset by holding down the CLEAN button for 20 seconds.

Also, ensure the wheels and brushes aren’t obstructed, as this can prevent startup.

Why is my Roomba spinning in circles?

A Roomba spinning in circles usually indicates an issue with its wheel sensors or drive wheels. Check both drive wheels to ensure they move freely and aren’t obstructed by hair or debris. Also, inspect the front caster wheel for entanglement. Sometimes, a dirty or faulty bumper sensor can also cause this behavior, making the Roomba believe it’s constantly hitting an obstacle on one side. A Gaming Pc Setup

How do I clean my Roomba’s sensors?

Turn your Roomba over and locate the various sensors. For cliff sensors small clear windows on the bottom edge and the optical tracking sensor small lens on the bottom, use a clean, dry microfiber cloth to gently wipe them. For bumper sensors, gently press the bumper in and use a compressed air duster to clear any debris from the seam. Dirt detect sensors near the brushes also benefit from a quick wipe.

Why is my Roomba not returning to its Home Base?

This is often a connectivity issue or obstructed path.

  1. Clean charging contacts: Ensure they are spotless on both the Roomba and Home Base.
  2. Home Base placement: Ensure the Home Base is in an open area, free from obstructions, with good Wi-Fi signal.
  3. Virtual Walls/Lighthouses: If you’re using these, ensure they’re functioning correctly and not inadvertently blocking the base.
  4. Navigation issues: Dirty or faulty navigation sensors cliff, optical tracking can make it difficult for the Roomba to find its way back.
  5. Weak battery: A very low battery might prevent it from making it all the way back.

My Roomba says its bin is full, but it’s empty. What’s wrong?

This typically means the bin full sensors are dirty. These sensors, usually located inside the dustbin itself or on the Roomba where the bin slides in, can get coated with fine dust, causing them to falsely detect a full bin. Remove the dustbin and carefully wipe these sensors clean with a dry microfiber cloth or cotton swab.

How often should I replace my Roomba’s filter?

IRobot recommends replacing your Roomba’s filter every 2-3 months, or more frequently if you have pets or allergies. Even with regular tapping, filters accumulate fine dust and become less efficient over time, impacting suction.

What should I do if my Roomba gets stuck frequently?

Frequent sticking can be due to environmental factors or dirty sensors.

  1. Clear clutter: Remove cords, small rugs, and small objects before cleaning.
  2. Check cliff sensors: Ensure they are clean, as dark surfaces can sometimes trigger them.
  3. Inspect wheels and brushes: Make sure they are free of hair and debris.
  4. Use Virtual Walls: Block off problematic areas like dense furniture or high transitions.
  5. Mapping issues: For smart models, check the map in the iRobot Home App for problematic zones.

Can I wash my Roomba’s dustbin?

Some Roomba dustbins are washable, but not all. Check your specific model’s manual. If it is washable, remove the filter first, then rinse the bin with warm water and allow it to air dry completely for at least 24 hours before reinserting. Never wash the filter unless explicitly stated for your filter type.

How do I reset my Roomba?

For most i, j, and s series Roombas, press and hold the CLEAN button for about 20 seconds until the light ring around the button spins white. For older models, you might need to remove the battery for 15 seconds. A factory reset, which clears all data, is usually done via the iRobot Home App.

Why is my Roomba making loud noises?

Loud noises usually indicate obstructions in the brushes or wheels.

  1. Main brushes: Remove and clean the main brushes/extractors, ensuring no hair is wrapped around the axles or bearings.
  2. Side brush: Check if the side brush is tangled.
  3. Wheels: Inspect drive wheels and the front caster wheel for lodged debris.
  4. Full dustbin/clogged filter: Restricted airflow can also make the motor work harder and sound louder.

My Roomba’s battery life is very short, what’s wrong?

A dying battery is the most likely culprit. Rechargeable batteries degrade over time, leading to reduced runtimes. If your Roomba is several years old and its run time has significantly decreased, a Roomba Replacement Battery is probably needed. Ensure genuine parts or high-quality third-party replacements are used.

Why won’t my Roomba connect to Wi-Fi?

Wi-Fi issues can stem from several sources: Best Affordable Massage Gun On Amazon

  1. Router distance/interference: Move the Home Base closer to your router.
  2. Router settings: Ensure your router is broadcasting on a 2.4 GHz band most Roombas require this and has no MAC filtering enabled. Reboot your router.
  3. Incorrect password: Double-check your Wi-Fi password.
  4. App issues: Try restarting or reinstalling the iRobot Home App.
  5. Robot reset: A soft reset of the Roomba can sometimes resolve connectivity glitches.

Is it okay to leave my Roomba on the charger all the time?

Yes, it is generally safe and recommended to leave your Roomba on its Home Base and connected to the charger. Roombas are designed with smart charging systems that prevent overcharging and maintain battery health. This ensures it’s always ready to clean when scheduled.

My Roomba keeps bumping into things, even in open areas.

This suggests an issue with its bumper sensors or navigation system.

  1. Clean the bumper: Ensure the bumper moves freely and there’s no debris lodged in the seam.
  2. Clean optical/camera sensors: For models with advanced navigation i, j, s series, gently wipe the camera lens on top and any optical tracking sensors on the bottom.
  3. Lighting: Very dark rooms can impair camera-based navigation.
  4. Software glitch: Try a robot reset.

How often should I clean my Roomba’s brushes?

IRobot recommends cleaning the main brushes/extractors at least once a week, or more frequently if you have pets or long hair. The side brush should be checked and cleaned every few cleaning cycles.

Can I run my Roomba on dark colored floors or rugs?

Roombas can sometimes have trouble with very dark or black surfaces due to their cliff sensors. These sensors might interpret dark patterns as a drop-off, causing the Roomba to avoid the area or stop. There’s no universal fix, but some users try placing a light-colored object where it stops to “trick” the sensor, or use virtual walls. Disabling cliff sensors by taping over them is not recommended as it removes fall protection.

My Roomba started making a grinding noise, what could it be?

A grinding noise usually indicates a jammed brush or drive wheel.

  1. Immediately stop the Roomba.

  2. Remove and thoroughly clean the main brushes/extractors and their bearings.

  3. Check the side brush for entanglement.

  4. Inspect the drive wheels for hair or debris lodged in the axles.

  5. If the noise persists after cleaning, a motor in the brush head or wheel module might be failing, requiring a replacement part or professional repair. Massage Gun Under 50

How do I manually dock my Roomba?

You can usually manually dock your Roomba by pressing the “Dock” or “Home” button on the robot or in the iRobot Home App. The Roomba will then attempt to find its way back to the Home Base. If it’s struggling, ensure the Home Base is powered on and unobstructed.

What does “Error 1” on my Roomba mean?

“Error 1” typically indicates a main brush or extractor issue. This means the brushes are either jammed, not installed correctly, or the brush motor is struggling. You’ll need to remove the brushes, thoroughly clean them and their bearings, and ensure they are reinstalled properly.

Why is my Roomba not picking up dirt effectively?

Poor pickup is usually a sign of maintenance issues.

  1. Full or clogged dustbin: Empty the bin regularly.
  2. Clogged filter: Replace the filter every 2-3 months.
  3. Tangled brushes: Clean hair and debris from the main brushes/extractors and side brush.
  4. Worn brushes: If brushes are old or bristles are flattened, they may need replacement.
  5. Restricted airflow: Check for blockages in the vacuum path.

Can pet hair damage my Roomba?

Excessive pet hair is a Roomba’s archnemesis. It can clog filters, wrap around brushes and wheels, and cause motors to strain or fail. Regular and thorough cleaning of brushes, filters, and wheels is especially crucial if you have shedding pets to prevent damage and maintain performance. Models like the j7+ are better equipped to handle pet hair.

My Roomba’s side brush isn’t spinning, what should I check?

Check for hair or debris wrapped tightly around the base of the side brush or its mounting screw. Unscrew the side brush, remove it, and thoroughly clean the post it mounts on and the brush itself. If it’s still not spinning after cleaning and reinstallation, the side brush motor might be faulty, requiring a replacement module.

How do I perform a firmware update on my Roomba?

Firmware updates for Wi-Fi connected Roombas are typically automatic when the robot is connected to Wi-Fi and on its Home Base. Ensure your Roomba has a stable Wi-Fi connection and check the iRobot Home App regularly for any notifications about pending updates or to confirm your robot is running the latest version.

What should I do if my Roomba is running very slowly?

Slow movement can indicate wheel issues or battery problems.

  1. Check wheels: Ensure drive wheels and the front caster wheel are free of debris and spin smoothly.
  2. Battery: A weak or dying battery might not provide enough power for optimal speed.
  3. Overheating: If the Roomba is too hot, it might slow down as a protective measure. Allow it to cool.
  4. Navigation issues: If it’s frequently re-evaluating or getting confused, it might slow its pace.

My Roomba’s lights are behaving erratically, what does that mean?

Erratic light behavior e.g., rapid flashing, unusual colors often indicates a specific error or a system malfunction.

  1. Consult manual: Refer to your Roomba’s specific model manual for a guide to indicator light patterns.
  2. iRobot Home App: For smart models, the app often provides more detailed error explanations or troubleshooting steps based on light patterns.
  3. Reset: A soft reset of the Roomba can sometimes clear temporary light display glitches.
  4. Battery: Flashing red lights often point to battery or charging issues.

Can furniture or reflective surfaces interfere with my Roomba’s navigation?

Yes, highly reflective surfaces like shiny metal furniture legs or glass doors can sometimes confuse cliff sensors or optical navigation systems, causing the Roomba to avoid them or bump into them unexpectedly. Clutter and tight spaces can also impede navigation.

Is it worth buying replacement parts for my Roomba?

Yes, for common wear-and-tear items, buying a Roomba Replacement Parts Kit is highly cost-effective. Replacing brushes, filters, and side brushes regularly extends your Roomba’s lifespan and maintains its cleaning performance. For major component failures, weigh the cost of the part against a new robot. Dual Fuel Portable Generator Reviews

How do I know if my Roomba battery needs replacing?

Signs a Roomba battery needs replacing include:

  1. Significantly reduced run time e.g., cleans for 30 minutes instead of 90.
  2. Roomba fails to complete cleaning cycles and returns to base prematurely, or dies mid-cycle.
  3. Consistently announces “Please charge Roomba” shortly after starting.
  4. Doesn’t hold a charge even after extended charging.

My Roomba makes a “thumping” sound when cleaning.

A thumping sound often points to issues with the main brushes/extractors.

  1. Debris: Check if there’s a large piece of debris caught between the brushes or in the brush housing.
  2. Hair wrapped around bearings: Excessive hair can cause the bearings yellow/green caps to not spin freely, leading to a thumping sound as the brush tries to rotate.
  3. Worn brushes: If the rubber extractors are worn or damaged, they might not mesh correctly.
  4. Uneven flooring: Moving from one floor type to another, or over uneven surfaces, can sometimes create temporary thumping.

Why is my Roomba missing spots or leaving streaks?

This usually indicates poor cleaning performance due to:

  1. Clogged filter: Replace the filter.
  2. Dirty/worn brushes: Clean or replace main brushes and side brush.
  3. Full dustbin: Empty the bin.
  4. Navigation issues: For smart models, check the map in the iRobot Home App. If it’s confused or not mapping correctly, it will miss areas. A robot reset or recalibration might be needed.
  5. Debris stuck in vacuum path: Check the suction path from the brushes to the dustbin for any blockages.

Can I use a Roomba if I have stairs?

Yes, Roombas are equipped with cliff sensors that prevent them from falling down stairs or off ledges. While generally reliable, it’s always good practice to ensure the sensors are clean and to monitor the robot on its first few runs near stairs. For extra peace of mind, you can use a Dual Mode Virtual Wall Barrier at the top of stairs.

What should I do if my Roomba is refusing to charge?

If your Roomba is refusing to charge:

  1. Clean charging contacts: Thoroughly wipe the contacts on both the Roomba and the Home Base.
  2. Check power: Ensure the Home Base is plugged into a working outlet and its indicator light is on.
  3. Battery seating: Make sure the battery is correctly seated in the Roomba’s compartment.
  4. Overheating: Allow the Roomba and Home Base to cool down if they feel warm.
  5. Faulty battery: If none of the above work, the battery itself might be faulty and need replacement.

Can I repair my Roomba myself or do I need a professional?

Many common Roomba issues like dirty sensors, tangled brushes, or full bins can be easily fixed yourself with basic cleaning and troubleshooting. iRobot even encourages DIY maintenance. For more complex problems involving internal components or faulty motors, you might need to purchase a replacement part and install it, or if you’re uncomfortable, seek professional repair or contact iRobot support.

My Roomba keeps getting error messages after cleaning.

If error messages appear after a clean, it could be a post-clean issue or a residual problem that didn’t fully stop the clean.

  1. Check the last reported error: Look at the iRobot Home App or listen to the voice prompts for specific error numbers.
  2. Bin full/clogged filter: These errors can appear after the robot tries to empty or if suction was poor.
  3. Overheating: The robot might report an error if it detects overheating after a long clean.
  4. Software glitch: A soft reset often helps clear persistent post-clean errors.

What is the lifespan of an iRobot Roomba?

The lifespan of an iRobot Roomba typically ranges from 2 to 6 years, depending on the model, frequency of use, and adherence to maintenance schedules. Batteries usually need replacement every 1-3 years. With diligent preventative maintenance and timely replacement of wear-and-tear parts, many users can extend their Roomba’s life well beyond the average.

Why is my Roomba mapping incorrectly in the app?

Incorrect mapping is usually a sign of navigation sensor issues or environmental factors.

  1. Clean camera lens: For models with a top-mounted camera j, i, s series, gently wipe the lens.
  2. Clean optical tracking sensor: Wipe the small lens on the bottom.
  3. Consistent lighting: Ensure consistent lighting in the cleaning area.
  4. Clear clutter: Excessive clutter can confuse the mapping process.
  5. Robot reset: A soft reset can sometimes correct mapping glitches. A factory reset will wipe the map, allowing it to create a new one.

My Roomba’s side brush isn’t cleaning edges properly.

If the side brush isn’t effectively cleaning edges: Hurricane Nailing Roof Shingles

  1. Check for entanglement: Ensure no hair or debris is wrapped around the side brush or its mounting post.
  2. Worn bristles: The bristles on the side brush can become bent or worn over time, reducing their effectiveness. If so, replace the side brush often included in a Roomba Replacement Parts Kit.
  3. Side brush motor: Less commonly, the side brush motor itself might be failing.

How do I troubleshoot if my Roomba is running but not vacuuming?

If your Roomba is moving but not picking up debris:

  1. Dustbin: Ensure the dustbin is empty and correctly seated.
  2. Filter: The filter is likely clogged. clean or replace it.
  3. Main brushes: Ensure the main brushes/extractors are spinning freely and aren’t tangled with hair or debris.
  4. Suction path: Check for any clogs in the vacuum path from the brushes to the dustbin.
  5. Motor issue: In rare cases, the vacuum motor might be faulty.

My Roomba runs for a few minutes then stops and beeps.

This behavior strongly suggests an immediate error that causes the Roomba to cease operation.

  1. Listen to the number of beeps/voice prompt: This is the most direct indicator of the specific problem e.g., “Error 1” for brushes, “Error 5” for a wheel, “Error 9” for a full bin.
  2. Check indicator lights: A flashing red light often points to a critical error or battery issue.
  3. Refer to manual/app: Look up the specific error code for troubleshooting steps.
  4. Common culprits: Often a jammed brush, wheel, or a bin/filter issue that’s causing critical suction loss.

Can I use third-party replacement parts for my Roomba?

Yes, you can use third-party replacement parts, but quality can vary significantly. While they are often cheaper than genuine iRobot parts, some may not fit as precisely, be less durable, or even potentially cause long-term issues. For critical components like batteries, it’s often recommended to stick to genuine or highly reputable third-party options. For brushes and filters, a well-reviewed Roomba Replacement Parts Kit can be a good value.

What causes a Roomba to “forget” its map?

A Roomba might “forget” its map due to:

  1. Factory Reset: A factory reset of the robot will always erase the map.
  2. Software Glitch: Less common, but a software bug can sometimes corrupt mapping data. A robot reset might resolve this, or a full factory reset to rebuild the map.
  3. Significant Environmental Changes: If furniture is frequently rearranged, or the robot is moved to an entirely new floor/home, it might struggle to recognize its existing map or decide to create a new one.
  4. Navigation Sensor Issues: If the camera or optical tracking sensors are dirty or faulty, the Roomba might get lost and be unable to orient itself on the existing map.

Why is my Roomba making a clicking sound?

A clicking sound often originates from the drive wheels or brushes.

  1. Drive Wheels: Debris lodged in the wheel mechanism or a worn gear inside the wheel module can cause clicking as the wheel turns.
  2. Main Brushes: If the brush bearings are missing, worn, or severely tangled, the brushes might click as they try to rotate.
  3. Side Brush: A side brush that isn’t seated correctly or has debris caught in its gears can also click.
  4. Debris: A small, hard piece of debris being picked up by the brushes and occasionally impacting the housing can also create a clicking sound.

Is it normal for my Roomba to get warmer when charging?

Yes, it is normal for your Roomba and its battery to feel slightly warm during charging. This is a natural byproduct of the chemical reactions happening within the battery as it takes on a charge. However, if the robot or battery feels excessively hot to the touch, or if there’s a burning smell, immediately unplug the Home Base and contact iRobot support, as this could indicate an issue.

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