If you’re wondering whether a Rexing dash cam is the right pick for your car, getting a clear picture of what people are really saying about Rexing Inc. can feel like navigating rush hour traffic – a lot of conflicting signals! To truly understand Rexing, you should look beyond just the shiny marketing and dive into real-world experiences, both the good and the not-so-good. While many users love their dash cams for their solid video quality, impressive features, and easy setup at a fair price, it’s also true that some folks have run into headaches with customer service and finicky app performance. So, let’s break down everything from their most popular models to their company background, so you can make an informed decision and hopefully find the perfect dashboard witness for your daily drives.
When I first started looking into dash cams, the sheer number of brands out there was overwhelming. But Rexing kept popping up, so I figured, hey, let’s dig into what Rexing Inc. is all about. This isn’t just about reviewing a product. it’s about giving you the full scoop, like you’re talking to a friend who’s already done the legwork. We’ll cover everything from their company background to the nitty-gritty of their most popular models, making sure you walk away with a clear understanding of whether a Rexing dash cam belongs in your ride.
What Exactly is Rexing Inc. All About?
So, who is Rexing? Well, Rexing Inc. is an American tech startup that focuses primarily on vehicle dash cams and their accessories. They were founded in 2016 by Eric Yuhe Sun, and their main goal is to be a leading brand in the dash camera space by focusing on quality and innovative technology. Their products are designed, tested, and manufactured to be dependable and long-lasting.
You’ll find Rexing products ranging from basic single-channel cameras to complex multi-channel systems with all sorts of bells and whistles. Beyond just dash cams, they’ve also branched out into other areas like EV car accessories, outdoor equipment, and even smart home devices. They even offer free shipping on orders over $99 and have hassle-free returns within the U.S.
|
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Navigating Rexing Inc. Latest Discussions & Reviews: |
You might come across a couple of addresses when looking them up: one in Little Ferry, NJ 34 Ludwig St and another in Milford, CT 264 Quarry Rd Unit D. The Little Ferry, NJ location is often cited as their main US office, where they even offer on-site repairs and installations.
The Good, The Bad, and The Dash Cams: General Rexing Reviews
Let’s get real: when you’re looking for a dash cam, you want something that works when it counts, without breaking the bank or being a pain to use. Rexing definitely has some strong points that many users highlight. Rexing intelligent hardwire kit type c
On the positive side, a lot of people rave about the excellent video quality of Rexing dash cams, especially their 4K models. Seriously, the clarity is often a big win, letting you capture important details on the road. Plus, many cameras come with a wide 170-degree viewing angle, which means more of the road is covered, reducing those pesky blind spots.
Installation is another area where Rexing generally gets good marks. many users find their cameras easy to set up right out of the box. Features like loop recording so you never run out of space, a G-sensor which locks footage during an impact, and a parking monitor to record even when your car is off are consistently praised for providing peace of mind. Oh, and those supercapacitors they use instead of traditional lithium-ion batteries? That’s a huge plus for anyone living in extreme temperatures, as they offer much better resistance to heat and cold. Many also appreciate the discreet design of some models, as they don’t block your view or scream “dash cam here!” to potential thieves. And let’s not forget, they often offer great value for the price.
However, it’s not all sunshine and smooth roads. Like with any tech company, there are some common gripes that pop up in Rexing reviews.
The biggest one you’ll often hear about is customer service. While Rexing states they’re committed to timely and productive support, there are quite a few stories on platforms like the Better Business Bureau BBB and Reddit that paint a different picture. People complain about unhelpful support, long waits for responses, and issues with warranty claims or replacements. Some users have even felt “ghosted” when trying to resolve problems. It’s worth noting that Rexing USA Inc. has a low BBB rating, with multiple complaints filed.
Then there are the software and app issues. Connecting to the camera via Wi-Fi or using their mobile app can sometimes be a struggle, with reports of buggy firmware or inconsistent connectivity. Some folks find the app’s interface counterintuitive or lacking crucial features. Another point of feedback is that the rear camera quality on some dual-channel models isn’t quite as crisp as the front camera, especially in low light. Getting Started with Your Rexing Smart Hardwire Kit with Type-C Port: The Ultimate Guide
There have also been some discussions online, particularly on Reddit, about allegations of Rexing offering incentives for positive reviews and possibly removing negative ones. While it’s tough to verify these claims definitively, it’s certainly something to keep in mind when you’re sifting through reviews online.
A Closer Look at Popular Rexing Dash Cam Models
Rexing offers a range of dash cams, each with its own set of features. Let’s break down some of the ones that get talked about a lot.
Rexing V1 Series: The Reliable Workhorse?
The Rexing V1 series is probably one of their most recognized lines, with models like the V1, V1-4K, V1P Plus, and V1 Basic. These cameras are often praised for their sleek, discreet design that blends right into your windshield without being a distraction.
- Video Quality: Many users consistently commend the V1 series for its good to excellent video quality, whether it’s the 1080p of the V1 Basic or the crisp 4K of the V1-4K models. Daytime footage is generally very clear, allowing for easy identification of details. The 170-degree wide-angle lens also ensures you capture a broad view of the road.
- Features: You’ll typically find standard Rexing features like loop recording and a G-sensor here. The V1-4K and V1P Plus often include Wi-Fi connectivity for easy access to footage via the Rexing Connect app.
- User Experience: Installation is usually straightforward. However, some older V1 models were noted for having a somewhat “clunky interface.” Night vision performance on models like the V1 Basic, while present, might leave you wanting a bit more detail in very dark conditions. The V1P SE, for example, had some users noting GPS lag and no option to disable GPS.
Overall, if you’re looking for a dependable front-facing camera with good video, especially the 4K variants, the V1 series is often a solid contender, offering good value for its price. The Ultimate Guide to Rexing Lock Video: Protecting Your Crucial Dash Cam Footage
Rexing V3 Series: Dual Vision for Every Drive
The Rexing V3 series, including models like the V3, V3 Plus, and V3 Basic, is designed for those who want more than just a view of the road ahead. These typically feature dual-channel recording for both the front and the cabin, making them popular among rideshare drivers or anyone wanting to capture interior activity.
- Recording Capabilities: The front camera often records in 1080p, 1440p, or even 4K, while the cabin camera usually handles 1080p. The V3 Plus, for instance, is known for its clear video quality and ease of use.
- Night Vision: A standout feature for the cabin camera is its infrared night vision, which provides clear footage even in absolute darkness inside the car.
- Advanced Features: Many V3 models come with built-in GPS, which logs your speed and location, and a supercapacitor for better temperature resistance. Some versions also boast an Advanced Driver-Assistance System ADAS, though users have found that its effectiveness can depend heavily on precise, central mounting to avoid false alerts.
- Things to Note: While robust, some users reported that the memory card slot on certain V3 models is awkwardly placed, requiring you to remove the camera to access it.
For a comprehensive view both inside and outside your vehicle, the V3 series is a strong option, especially for those in the ridesharing business.
Rexing V33 Series: Comprehensive Coverage
Stepping up the game, the Rexing V33 series including the V33 Plus often offers a three-channel system – front, cabin, and rear – providing total surveillance around your vehicle. These models frequently boast high resolutions, with some supporting 1440p for all three channels or 4K for the front.
- High-Resolution Multi-Channel: The ability to record multiple angles in high definition is a major draw. Customers appreciate the clear video quality and the added peace of mind from the extensive coverage.
- Features Galore: You’ll find standard features like a parking monitor, GPS, and mobile app connectivity for reviewing footage. The V33 Plus, for example, is noted for its clear 4K video and wide-angle lens.
- Mixed App & Reliability: While generally well-received, some users have reported issues with the app’s user-friendliness and occasional reliability concerns with the device itself. One user even mentioned their cabin camera vision “tweaking out” at random times, even after a firmware update.
If you need maximum coverage, especially for a taxi or rideshare service, the V33 series is worth considering, though you might want to double-check recent app reviews.
Rexing CPDuo Series: Smart Integration on the Go
The Rexing CPDuo series, which includes models like the CPDuo, CPDuo 7, and CPDuo Pro, is a bit different. These aren’t just dash cams. they’re wireless multimedia receivers with integrated dash cam functionality, often featuring Apple CarPlay and Android Auto. Powering Your Protection: A DIY Guide to Installing the Rexing Hardwire Kit for Your DT2 Dash Cam
- Smart Car Features: This is where the CPDuo shines. It brings Apple CarPlay and Android Auto to older vehicles, allowing seamless access to maps, podcast, and apps on a dedicated screen. The touchscreen display often 6.25-inch or 7-inch is generally described as responsive and user-friendly.
- Dash Cam Integration: They come with a built-in dual dash cam system typically 4K front, 1080p rear for comprehensive road coverage. Many users appreciate having both navigation and recording in one unit.
- Installation Quirks: While generally easy to install, some users noted that the suction cup mounts might not hold up well in hot climates. There were also mentions of the rear camera potentially not being designed for exterior mounting, and the unit needing to be unplugged to prevent battery drain in some cars.
For those looking to upgrade an older car with modern smart features and get a dash cam, the CPDuo series offers a compelling all-in-one solution.
Other Noteworthy Models: R4 and R316
Rexing continues to expand its lineup with other models that cater to specific needs:
- Rexing R4: This is a 4-channel dash cam offering 1080p resolution from all angles – front, cabin, and two side views. It’s a great choice for ultimate comprehensive coverage, especially for larger vehicles or professional drivers. It also comes with Wi-Fi and GPS.
- Rexing R316: The R316 provides 4K front and 1080p cabin recording, with built-in GPS and Wi-Fi. It’s praised for its crystal-clear images and being a great value, building on Rexing’s history of improving quality.
These models show Rexing’s commitment to offering a wide range of options, each with a focus on high-quality video and practical features.
Rexing Customer Service: The Real Story
This is where things can get a bit tricky, and it’s a crucial aspect of any purchase. While Rexing’s official stance is a strong commitment to customer satisfaction and timely support, user experiences vary significantly. Rexing Hardwire Kit Type-C: Your 24/7 Car Guardian
On their website, Rexing states they offer various channels for communication—email, social media, and their website feedback section—with a promised 24-hour response policy. They also offer an extended warranty of 18 months if you register your product, beyond the standard 12 months. They even have an installation service available at their Little Ferry, NJ office.
However, looking at independent review sites like the Better Business Bureau BBB and various forums, a different narrative emerges. Rexing USA Inc. has a low BBB rating in both its Little Ferry, NJ, and Milford, CT, locations, with a number of complaints. Common complaints include:
- Unhelpful or delayed responses: Customers report long waits for replies, sometimes feeling ignored or “ghosted” after initial contact.
- Warranty issues: Some users have faced difficulties with warranty claims, with their devices failing shortly after the warranty period or replacements not resolving the core problem.
- Troubleshooting frustrations: One review mentioned a customer service agent offering only one troubleshooting technique per day for five days before authorizing a return, which then led to a mix-up in shipping the replacement.
It seems that while some customers have positive experiences, a notable portion encounter significant frustrations with Rexing’s customer support. This is definitely a point to weigh heavily when considering a purchase, as reliable support can make all the difference when you run into an issue with your device.
Making Your Decision: Is a Rexing Dash Cam Right for You?
So, after all that, should you go with a Rexing dash cam? It really boils down to what you prioritize and your tolerance for potential bumps in the road. Why a Hardwire Kit is a Must-Have for Your Dash Cam
If you’re looking for a dash cam that generally offers great video quality especially their 4K models, a wide field of view, and a solid set of features like loop recording, G-sensors, and parking monitors—all at a competitive price point—then Rexing could be a fantastic option. Many users are perfectly happy with their devices, finding them reliable and easy to use for recording their drives. The use of supercapacitors is a definite plus for longevity, particularly if you live somewhere with extreme temperatures. You’ll find a wide variety of models, from simple front-facing cameras to multi-channel systems with integrated Apple CarPlay/Android Auto, so there’s likely a model that fits your specific needs.
However, if top-tier, consistently stellar customer service is your absolute highest priority, or if you’re particularly sensitive to minor software glitches or app connectivity issues, then you might want to proceed with a bit more caution or explore other brands. The reports of inconsistent support and app frustrations are definitely something to keep in mind.
Ultimately, Rexing offers some really feature-rich dash cams that deliver on video performance for a good price. Just go into it with a clear understanding of what customers are saying about the full ownership experience, including the support aspect. For many, the benefits far outweigh the potential drawbacks, making a Rexing dash cam a smart investment for peace of mind on the road.
Frequently Asked Questions
What are the main pros of Rexing dash cams?
Many users praise Rexing dash cams for their excellent video quality especially 4K models, wide 170-degree viewing angles, and a rich set of features like loop recording, G-sensor, and parking monitor. They’re often considered easy to install and offer good value for the price, utilizing supercapacitors for better temperature resistance. Discovering the Beauty of Rexing Flowers: Your Guide to Local Blooms and Floral Joy
What are the common complaints about Rexing products?
The most frequently mentioned complaints revolve around customer service, with some users reporting unhelpful support, delayed responses, and issues with warranty claims. Other common criticisms include software and app issues, such as inconsistent Wi-Fi connectivity or app functionality, and sometimes lower rear camera quality compared to the front.
Where is Rexing Inc. located?
Rexing Inc. has US office locations in Little Ferry, NJ 34 Ludwig St and Milford, CT 264 Quarry Rd Unit D. Their Little Ferry, NJ office also offers on-site installation services.
Do Rexing dash cams have good night vision?
Many Rexing models, particularly those with cabin cameras like the V3 series, include infrared night vision which is generally effective for capturing clear footage in low-light conditions. Front cameras also typically feature Wide Dynamic Range WDR to enhance night recording quality. However, some basic models might have less detailed night vision in very dark areas.
What is the warranty period for Rexing dash cams?
Rexing generally offers a 12-month warranty on its products. This can be extended to 18 months if you register your product. It’s important to check their specific warranty policy and registration requirements.
Are Rexing dash cams easy to install?
Most customers find Rexing dash cams easy to install, often describing the process as straightforward. They usually come with all the necessary components, and many models offer versatile mounting options like suction cups or adhesive pads. Hardwiring Your Rexing Dash Cam: A Full Guide to 24/7 Protection
What is the Rexing V33 known for?
The Rexing V33 series is known for being a 3-channel dash cam system front, cabin, and rear often with high-resolution recording e.g., 1440p for all channels or 4K front. It’s praised for extensive coverage, clear video quality, and features like GPS and parking monitor, making it popular for rideshare drivers.
Leave a Reply