Northamericamattress.com Review

Based on looking at the website Northamericamattress.com, it appears to be a legitimate e-commerce platform specializing in a variety of mattresses for diverse applications, including healthcare, recreational vehicles RVs, trucks, and residential use, along with upholstery services and custom cushions.

The site emphasizes its American-made, veteran-owned status and CertiPUR-US Certified foam materials, highlighting quality and integrity.

While the website presents a broad range of products and detailed information, certain elements of its design and transparency could be enhanced to align with the highest standards of trust and user experience.

Here’s an overall review summary:

• Overall Trustworthiness: Moderate to High. The presence of physical address Clackamas, Oregon facility, contact number +1 800 448 6163, and detailed product categories, combined with claims of being “American Made” and “Veteran Owned,” contribute to a sense of legitimacy. The inclusion of a 12-month warranty and CertiPUR-US certification further reinforces trust.
• Product Range: Extensive. Offers mattresses for healthcare stretcher, gurney, operating tables, mental health, home health bed-wetting, incontinence, truck, RV, camp, and residential use, alongside upholstery services and custom cushions.
• Transparency: Good. Provides sections like “Our Story,” “Warranty,” “Contact Us,” and “Reviews,” indicating a willingness to share information. Details about materials CertiPUR-US and manufacturing location are positive.
• User Experience UX: Adequate. The navigation is clear with well-categorized menus. However, the homepage can feel a bit cluttered with repeated information and links, potentially overwhelming new visitors.
• Customer Support Information: Clear. A prominent phone number and “Contact Us” page are readily available.
• Online Presence & Social Proof: Limited. While there’s a “Reviews” page and mentions of “News & Press,” the website doesn’t prominently feature external social media links or easily verifiable third-party reviews like Trustpilot or Google Reviews directly on the homepage, which is a common practice for highly trusted e-commerce sites to build immediate social proof.
• Security Features: Not explicitly stated or immediately visible. The presence of an “https://” protocol is assumed for e-commerce, but there’s no visible badge or mention of specific security measures e.g., PCI DSS compliance, SSL certificate details that would instantly reassure users about data protection.

While Northamericamattress.com showcases a robust product line and asserts strong manufacturing credentials, the lack of immediate, prominent display of comprehensive security details and external social proof metrics on the homepage means it doesn’t fully align with the absolute highest tier of trust indicators that consumers look for in online purchases.

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For a website handling significant transactions, these elements are crucial for establishing unquestionable legitimacy and putting customer minds at ease.

Here are seven alternatives for quality mattresses and home furnishings, focusing on ethical practices and strong consumer trust:

• Saatva Mattress

  • Key Features: Luxury hybrid innerspring mattresses, eco-friendly materials, free white glove delivery and old mattress removal, 365-night home trial, lifetime warranty.
  • Average Price: Mid-to-High range $1,500 – $3,000+ for a Queen.
  • Pros: High-quality construction, excellent customer service, strong commitment to sustainability, variety of firmness options.
  • Cons: Higher price point, not a compressed bed-in-a-box option requires direct delivery scheduling.

• Avocado Green Mattress

  • Key Features: Organic and natural mattresses made with GOLS organic certified latex, GOTS organic certified cotton, and GOTS organic certified wool. Offers vegan options. Certified B Corp.
  • Average Price: High range $2,000 – $4,000+ for a Queen.
  • Pros: Environmentally conscious, non-toxic materials, excellent durability, strong ethical certifications, 365-night trial.
  • Cons: Higher price point, heavier mattresses, may feel too firm for some sleepers.

• Birch by Helix

  • Key Features: Organic and natural mattresses, handmade in the USA with natural latex, organic cotton, and natural wool. Offers firm and plush options.
  • Average Price: Mid-to-High range $1,500 – $2,500 for a Queen.
  • Pros: Sustainable and natural materials, comfortable support, 100-night sleep trial, 25-year warranty.
  • Cons: Limited firmness options compared to some brands, can be heavy to move.

• Naturepedic

  • Key Features: Certified organic mattresses for adults and children, focusing on health and safety with no flame retardants, polyurethane foam, or other questionable chemicals.
  • Average Price: Varies widely, generally Mid-to-High range $1,000 – $3,000+ for a Queen.
  • Pros: Uncompromising commitment to organic and non-toxic materials, wide range of products including crib mattresses, excellent for those with sensitivities.
  • Cons: Higher cost due to specialized materials and certifications.

• Nest Bedding

  • Key Features: Offers a range of organic, natural, and CertiPUR-US certified foam mattresses, including hybrid and all-foam options. Known for customizability and ethical sourcing.
  • Average Price: Mid range $1,000 – $2,000 for a Queen.
  • Pros: Family-owned, multiple mattress lines for different preferences, good trial period and warranty, competitive pricing for organic options.
  • Cons: Some models might require specific bed frames.

• FloBeds

  • Key Features: Organic latex mattresses that are fully customizable, allowing users to adjust firmness levels over time by rearranging latex layers. Made in California.
  • Average Price: High range $2,500 – $4,000+ for a Queen.
  • Pros: Unparalleled customization, organic materials, excellent pressure relief, very long lifespan.
  • Cons: Higher initial investment, requires some assembly to arrange layers.

• Couch & Sofa Beds

  

  • Key Features: A broad category on Amazon encompassing various types of sofa beds and pull-out couches. You can find options with memory foam, innerspring, or futon styles. Ideal for versatile living spaces.
  • Average Price: Varies widely from budget-friendly $300-$500 to premium $1,000-$2,000+.
  • Pros: Space-saving, offers dual functionality for seating and sleeping, wide range of designs and price points.
  • Cons: Comfort can vary significantly by product, often less comfortable for regular sleeping compared to dedicated mattresses.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Northamericamattress.com Review & First Look

When you land on Northamericamattress.com, the immediate impression is one of a specialist. This isn’t just another general mattress retailer.

They’re clearly targeting niche markets: healthcare facilities, truck drivers, RV enthusiasts, campers, and even residential customers looking for specific solutions like bed-wetting mattresses.

The sheer volume of product categories is impressive, indicating a deep inventory and focus on specialized needs.

It’s akin to walking into a dedicated industrial supply store rather than a big-box retailer—you know they’re focused on specific solutions.

Initial Impressions of the Homepage

The homepage structure is designed to funnel visitors into specific product lines. You’re immediately hit with large sections for “Van Mattresses,” “RV Mattresses,” “Camp Mattresses,” and “Truck Mattresses,” each boasting “FREE SHIPPING* ON ALL…” which is a strong call-to-action. Below these, they highlight their healthcare and home health mattress offerings. Artgrami.com Review

• Product Categories: They have a robust and clearly defined product catalog, including:
  • Healthcare Stretcher & Gurney, Operating Tables, Mental/Behavioral Health
  • Home Health Bed-Wetting/Waterproof, Incontinence
  • Truck Mattresses
  • RV Mattresses
  • Camp Mattresses
  • Residential Mattresses
  • Upholstery Services & Custom Cushions
• Contact Information Prominence: A clear phone number +1 800 448 6163 is displayed prominently at the top and bottom of the page, which is a great sign for customer accessibility.
• Company Credibility Claims: They assert being “American Made • Veteran Owned” and an “industry leader since 1996.” These are significant claims that, if verifiable, speak volumes about their experience and commitment.
• Certifications: The mention of “CertiPUR-US Certified” foam materials is a critical indicator of material safety and environmental responsibility. This certification means the foam meets strict standards for emissions, content, performance, and durability. According to CertiPUR-US, over 1.6 billion pounds of foam have been certified to date, highlighting the industry’s move towards safer materials.

Website Navigation and Structure

The main menu is comprehensive, almost mirroring the product categories.

It allows for quick jumps to specific mattress types or services.

However, the homepage itself repeats several links and sections, which can make it feel a bit redundant.

For example, “Bed-Wetting Mattresses” appears multiple times in different contexts.

While this might be a strategy to ensure no visitor misses it, it slightly detracts from a streamlined user experience. Arumplc.com Review

• Top Navigation Bar: Includes Menu, Healthcare, Home Health, Bed-Wetting Mattresses, Truck, Recreation, Outbed, Residential Bed-Wetting Mattress, Upholstery, Resources, News & Press, Reviews, Leave a Review, Firmness Guide, Instructional Videos, How To Video Library, Unboxing & Set-Up Your Mattress, Installing Sprinter Van Seat Covers, Custom Templates, Care and Cleaning, Mattress Recycling, Blog, Our Story, Warranty, Contact Us, Reviews, +1 800 448 6163, Login. This is an exhaustive list, perhaps too exhaustive for a top-level menu, but it does mean all information is easily accessible.
• Footer Links: Largely mirrors the top navigation, providing redundant but useful access points for important pages like “Our Story,” “Warranty,” and “Contact Us.”

Overall, the first look suggests a specialized, established business with a strong focus on manufacturing and direct sales.

The prominent contact information and claims of long-standing operation are definite positives.

Northamericamattress.com Pros & Cons

Alright, let’s break down the good, the bad, and what could be better about Northamericamattress.com.

Every online platform has its strengths and weaknesses, and understanding them helps you make a more informed decision.

Think of it like analyzing a business’s operational efficiency—what’s streamlined and what’s causing friction? Allshredservices.com Review

Advantages of Northamericamattress.com

The website showcases several strong points that contribute to its credibility and potential value for customers.

• Specialized Product Focus: Unlike generic mattress retailers, Northamericamattress.com caters to very specific needs e.g., truck mattresses, RV mattresses, healthcare mattresses, bed-wetting solutions. This specialization implies a deeper understanding of the unique requirements for these niches. For instance, a truck mattress needs different durability and size considerations than a typical home mattress, and a healthcare mattress demands specific hygiene and pressure-relief properties.
  • Example: Their “Bed-Wetting/Waterproof Mattresses” section offers specific models for youth and adults, along with therapeutic and bariatric options, indicating a thoughtful approach to a sensitive issue.
• Made in the USA & Veteran Owned: These are significant selling points for many American consumers. “American Made” often suggests higher quality control and ethical labor practices, while “Veteran Owned” can resonate with patrons looking to support specific businesses. The website states mattresses are “handmade in our Clackamas, Oregon facility,” which provides a tangible location for their operations.
• CertiPUR-US Certified Materials: This certification is a major trust indicator. It ensures that the foam used in their mattresses meets rigorous standards for emissions, content, performance, and durability. Specifically, CertiPUR-US foams are made without ozone depleters, PBDE flame retardants, mercury, lead, heavy metals, formaldehyde, and phthalates regulated by the Consumer Product Safety Commission. This is a critical factor for health-conscious consumers. According to data from the CertiPUR-US program, over 1,500 foam producers and fabricators worldwide have received certification, demonstrating a commitment to safer materials across the industry.
• Comprehensive Resource Section: The “Resources” section is quite robust, offering:
  • Firmness Guide: Helps customers understand mattress firmness levels, crucial for selecting the right product.
  • Instructional Videos & How-To Library: Provides practical guidance on unboxing, setup, and maintenance, enhancing the user experience.
  • Custom Templates: Useful for specialized customers like those needing van mattress or healthcare templates.
  • Care and Cleaning & Mattress Recycling: Demonstrates a commitment to product longevity and environmental responsibility.
• Positive Reviews & Industry Recognition: The site features a “Reviews” section and highlights awards like the “Gold HIRE Vets Medallion Program Demonstration Award” for multiple years. This federal-level award recognizes companies committed to veteran hiring, retention, and professional development, which is a strong positive signal of corporate responsibility. They explicitly mention awards for 2018, 2019, 2020, 2021, and 2024.

Potential Drawbacks and Areas for Improvement

While the site has many strengths, there are a few areas that could be refined to enhance user trust and overall experience, bringing it in line with industry best practices for highly transparent e-commerce.

• Lack of Prominent Third-Party Review Integration: While the site has an internal “Reviews” section, there’s no immediate, prominent display of aggregate scores from well-known independent review platforms like Trustpilot, Google Reviews, or Better Business Bureau BBB. Modern consumers often look for these external validations as a quick trust signal. While the site claims “Reviews,” integrating verified external ratings would significantly boost confidence. According to a 2023 study by BrightLocal, 87% of consumers read online reviews for local businesses in 2022, up from 81% in 2021, underscoring their importance.
• No Clear Security Badges/Information: The homepage does not visibly display security badges e.g., McAfee Secure, Norton Secured, or explicit SSL certificate details beyond the HTTPS URL that instantly reassure users about the security of their personal and payment information. For an e-commerce site, visual cues for security are crucial. While HTTPS is standard, making security features explicit can reduce perceived risk. Data from Symantec’s 2019 Cyber Security Insights Report indicated that 81% of consumers look for security badges on websites before making a purchase.
• Website Design and Clutter: While functional, the website’s design can feel a bit dated and cluttered, especially on the homepage. Repetitive links and a high density of text in certain sections can overwhelm visitors. A more modern, streamlined design with clearer visual hierarchy could improve navigation and engagement.
• Limited Direct Customer Interaction Features: Beyond the phone number and contact form, there doesn’t appear to be a live chat option readily available on the homepage. Live chat has become a standard for immediate customer support and can significantly improve conversion rates and customer satisfaction. According to statistics from Kayako, 79% of consumers prefer live chat because of the immediacy it offers.
• No Explicit Refund Policy or Trial Period Displayed on Homepage: While a “Warranty” page is available, key consumer protections like a detailed refund policy or a sleep trial duration are not immediately visible or highlighted on the homepage. For mattresses, trial periods e.g., 100 nights, 365 nights are a major selling point for consumers. Lack of prominent display can create uncertainty.

By addressing these points, Northamericamattress.com could significantly enhance its online presence and consumer trust, bringing it on par with top-tier e-commerce experiences.

Northamericamattress.com Alternatives

When it comes to purchasing specialized mattresses or custom upholstery online, having a robust set of alternatives can be a must. Why? Because different manufacturers excel in various aspects—be it specific materials, customization options, or post-purchase support. Think of it like comparing different fitness trackers: while they all track steps, some might be better for sleep tracking, others for advanced athletic performance, and some might just offer a sleeker design. The goal is to find the best fit for your specific needs, ensuring ethical sourcing and quality craftsmanship.

Exploring Top-Tier Mattress and Upholstery Providers

Finding the right alternative involves looking beyond just price. Lovepsychictoronto.com Review

It means into material quality, certifications like CertiPUR-US, GOTS, GOLS, customer service policies, and the overall reputation built through consistent delivery of value.

• Saatva Mattress:

  • Focus: Luxury hybrid innerspring mattresses.
  • Why it’s an alternative: Saatva is known for its high-quality, durable mattresses that offer exceptional comfort and support. They provide white glove delivery and old mattress removal, a service not commonly offered by bed-in-a-box companies. Their focus on eco-friendly materials and robust warranties makes them a strong contender for those seeking premium residential sleep solutions.
  • Key Differentiator: Direct delivery, full-service setup, and removal, differentiating from compressed mattress shipping.
  • Saatva Mattress

• Avocado Green Mattress:

  • Focus: Organic and natural latex mattresses.
  • Why it’s an alternative: For consumers prioritizing organic, non-toxic materials, Avocado is a leading choice. They use GOLS organic certified latex, GOTS organic certified cotton, and GOTS organic certified wool. Their commitment to sustainability is evident through their B Corp certification and extensive environmental efforts. They also offer vegan options.
  • Key Differentiator: Unwavering commitment to certified organic and non-toxic materials, ideal for health-conscious individuals.
  • Avocado Green Mattress

• Birch by Helix:

  • Focus: Natural and organic mattresses, handmade in the USA.
  • Why it’s an alternative: Similar to Avocado, Birch offers mattresses made from natural latex, organic cotton, and natural wool. They provide a balance of natural materials and comfortable support, appealing to a broad audience looking for eco-friendly yet affordable options. Their mattresses are designed for breathability and support.
  • Key Differentiator: Handcrafted in the USA with a focus on natural, breathable materials and robust support.
  • Birch by Helix

• Naturepedic: Buildfreeresume.com Review

  • Focus: Certified organic mattresses for adults and children.
  • Why it’s an alternative: Naturepedic is a pioneer in the organic mattress space, with a strong emphasis on health and safety. They are meticulously designed without flame retardants, polyurethane foam, or questionable chemicals. This makes them a top choice for families, individuals with allergies, or anyone sensitive to synthetic materials. They offer a wide range from crib mattresses to adult beds.
  • Key Differentiator: Specialization in truly organic and non-toxic sleep solutions across all age groups, with an emphasis on rigorous certifications.
  • Naturepedic

• Nest Bedding:

  • Focus: Family-owned business offering a variety of mattress types, including organic and CertiPUR-US certified options.
  • Why it’s an alternative: Nest Bedding stands out for its diverse product line, offering something for almost every preference—from natural latex to memory foam hybrids. They prioritize ethical sourcing and responsible manufacturing. Their unique customizable options and competitive pricing make them a versatile alternative.
  • Key Differentiator: A diverse portfolio of ethically sourced mattresses, strong customer support, and tailored comfort options.
  • Nest Bedding

• FloBeds:

  • Focus: Customizable organic latex mattresses.
  • Why it’s an alternative: FloBeds offers an incredibly unique proposition: fully customizable organic latex mattresses where users can adjust the firmness by rearranging the internal latex layers. This level of personalization ensures optimal comfort and support for individual needs, making them an excellent choice for those who desire fine-tuned adjustability.
  • Key Differentiator: Unmatched customization for firmness and support through interchangeable latex layers, made in California.
  • FloBeds

• Upholstery Fabrics & Foam Suppliers:

  • Focus: Materials and services for custom upholstery and cushions.
  • Why it’s an alternative: For those seeking custom window or bench cushions, or specialized upholstery services, looking at dedicated fabric and foam suppliers can provide more tailored solutions. Many local businesses or online material suppliers allow you to source the exact type of fabric, foam density, and dimensions needed for unique projects. This offers greater flexibility and control over the final product.
  • Key Differentiator: Enables DIY or collaboration with local upholsterers for hyper-customized solutions, offering more control over materials and design.
  • Upholstery Foam
  • Upholstery Fabric

These alternatives provide a spectrum of choices, from high-end organic mattresses to specialized upholstery components, ensuring that ethical considerations, quality, and specific needs are met.

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Northamericamattress.com Pricing

Understanding the pricing structure of Northamericamattress.com requires a dive into their product catalog, as they offer such a specialized range. Unlike a standard mattress retailer where pricing is often based on size twin, full, queen, king, North America Mattress Corp. segments its pricing based on the type of mattress and its intended use. This is a crucial distinction, as a bariatric incontinence mattress for healthcare will naturally have a different cost structure than a basic camp pad.

General Pricing Overview

The website doesn’t offer a single, overarching pricing guide, but rather uses general indicators $, $$, $$$ for some categories like “Trapper Bed – Camp Pads” and “Truck Mattresses.” This implies a tiered pricing model within each product line, giving consumers a sense of the value proposition from “Good” to “Best.”

• No Direct Price List: There isn’t a comprehensive list of all prices on a single page, which is typical for e-commerce sites with diverse product ranges. Customers need to navigate to individual product pages to see exact figures.
• Tiered Product Lines: For several categories RV Mattresses, Camp Mattresses, Truck Mattresses, they use a “GOOD,” “BETTER,” “BEST” hierarchy, with associated price indicators $ to $$$. This allows customers to quickly gauge options based on their budget and desired features.
  • RV Mattresses:
    • GOOD: Everynight Deluxe RV Mattress
    • BETTER: Dual Duty RV Mattress
    • BEST: Elite RV Mattress
  • Camp Mattresses:
    • GOOD: Outback Camper
    • BETTER: Overnight Camp Deluxe
    • BEST: Western Camp Dream
  • Trapper Bed – Camp Pads:
    • Trapper Bed Luxury Hunter $$
    • Trapper Bed Sports Lite $
  • Truck Mattresses:
    • Road Elite $$$
    • Big Trucker $$$
    • American Road Dream $$
    • Dual Duty $$
    • Western Road Sleeper $$
    • Everynight Road Deluxe $
    • The Layover $

Factors Influencing Price

Several factors will drive the price of a mattress from Northamericamattress.com, similar to the broader mattress industry, but with added emphasis on specialized applications:

• Type of Mattress: Healthcare-grade mattresses e.g., those for operating tables or bariatric patients will likely be significantly more expensive due to specialized materials, certifications, and construction requirements for durability and hygiene in clinical settings. These products often meet stringent medical device standards.
• Materials Used: Mattresses featuring gel memory foam, therapeutic properties, or high-density foams will generally command higher prices than basic foam pads. The “CertiPUR-US Certified” foam also adds value, as it signifies a commitment to quality and safety standards that might be reflected in the cost.
• Size and Customization: Larger mattresses or those requiring custom dimensions e.g., for unique RV layouts, vans, or specific healthcare equipment will naturally cost more due to increased material usage and specialized manufacturing processes. Their “Custom Templates” service indicates they cater to this.
• Intended Use: Mattresses for recreational vehicles RVs, vans, camps and trucks are often designed to withstand different environmental conditions and usage patterns than residential mattresses, potentially affecting material choices and pricing. For instance, a truck mattress might need to be more resilient to vibrations and temperature fluctuations.
• Features: Special features like dual-sided firmness flippable bed-wetter, advanced pressure redistribution therapeutic gel memory foam, or incontinence protection will influence the price point.

Shipping Costs

A significant positive for pricing is the explicit mention of “FREE SHIPPING ON ALL VAN MATTRESSES,” “FREE SHIPPING ON ALL RV MATTRESSES,” “FREE SHIPPING* ON ALL CAMP MATTRESSES,” “FREE SHIPPING* ON ALL TRAPPER CAMP PADS,” “FREE SHIPPING* ON ALL TRUCK MATTRESSES,” and “FREE SHIPPING* ON ALL BED-WETTING & HOME HEALTH MATTRESSES.” The asterisk notes “Free ground shipping in the contiguous U.S. only,” which is standard practice. This free shipping policy can lead to substantial savings for customers, as mattresses can be bulky and expensive to ship. For example, shipping a queen-sized mattress across the country can easily cost over $150-$200, making free shipping a significant value add.

In summary, Northamericamattress.com employs a segment-specific pricing model. Sfacindia.com Review

While exact prices aren’t universally listed on the homepage, the tiered “GOOD-BETTER-BEST” system and the clear declaration of free shipping for most categories provide enough information for initial consideration, encouraging users to delve deeper into specific product pages for final costs.

Northamericamattress.com vs. Competitors

When evaluating Northamericamattress.com against its competitors, it’s essential to recognize that its primary strength lies in specialization. Most direct competitors often focus on a single niche e.g., just RV mattresses, or solely healthcare beds or are broad residential mattress retailers. North America Mattress Corp. bridges this gap by serving multiple specialized markets, from mobile living to clinical environments. This multi-niche approach is a significant differentiator.

Head-to-Head: Specialization vs. Generalists

Let’s consider how Northamericamattress.com stacks up against typical competitors in its various market segments.

Against Niche Competitors e.g., RV Mattress Specific Brands

• Northamericamattress.com:
  • Strength: Offers a comprehensive range of RV mattresses Good, Better, Best tiers and also extends to truck and camp mattresses, providing a broader solution for mobile living needs. They also offer custom sizing, which is crucial for unique RV and van setups. Their “Made in the USA” and “Veteran Owned” credentials are strong selling points.
  • Weakness: May not have the sheer depth of specific niche innovations that a company solely focused on, say, ultra-lightweight RV mattresses might offer.
• Dedicated RV Mattress Brands e.g., RecPro, Thomas Payne:
  • Strength: Highly specialized in RV-specific features like specific dimensions, lighter weights, and materials designed for temperature fluctuations common in RVs. Often integrated with RV supply chains.
  • Weakness: Typically limited to RV mattresses. won’t offer truck or healthcare options. May not emphasize broad certifications like CertiPUR-US as prominently.

Against Healthcare Mattress Providers e.g., Hillrom, Stryker for medical. Direct-to-consumer memory foam brands for home health

*   Strength: Provides a wide array of healthcare and home health solutions, including bed-wetting, incontinence, bariatric, and specialized operating table mattresses. The emphasis on "Medical Quality Fabric" and specific care needs e.g., pressure redistribution shows a tailored approach. Their "Assure II" and "Advanced Care" lines are competitive offerings.
*   Weakness: While they serve hospitals, larger medical equipment suppliers like Hillrom and Stryker offer integrated patient solutions beds, monitoring, mattresses that Northamericamattress.com doesn't. For residential care, they compete with a vast number of direct-to-consumer memory foam brands that might offer more aggressive pricing or wider marketing.

• Major Medical Equipment Suppliers:
  • Strength: Offer complete hospital bed systems, often with advanced features, integrated technology, and large-scale distribution networks for healthcare institutions. High regulatory compliance.
  • Weakness: Extremely high price points, generally not accessible or practical for individual home health consumers.
• Direct-to-Consumer Memory Foam Brands e.g., Purple, Casper, Nectar:
  • Strength: Aggressive marketing, often offer long trial periods, simplified purchasing process, and appealing consumer branding. Generally focus on comfort for broad residential use.
  • Weakness: Rarely offer medical-grade, waterproof, or bariatric options. Their products are not designed for institutional or specialized home health care needs.

Against Upholstery Service Providers

*   Strength: Offers upholstery services and custom window/bench cushions as an adjunct to their mattress business, providing a convenient one-stop shop for certain clients e.g., RV or boat owners needing both mattresses and cushions.
*   Weakness: Their upholstery services might not be as extensive or specialized as dedicated upholstery shops that handle a wider range of furniture types and antique restoration.

• Local Upholstery Shops / Online Custom Cushion Makers:
  • Strength: Highly specialized, often offer a wider range of fabrics, foam densities, and intricate design work. Can provide personalized consultations for complex projects.
  • Weakness: May not offer mattresses, or have less competitive pricing for standard mattress sizes.

Competitive Advantages of Northamericamattress.com

1. Versatility in Niche Markets: Their ability to cater to healthcare, truck, RV, camp, and residential specialized needs simultaneously is a significant competitive edge. This broad expertise can be valuable for multi-faceted clients or those with diverse needs.
2. Made in USA & Veteran Owned: These attributes resonate strongly with a segment of the market that prioritizes supporting domestic manufacturing and veteran-led businesses. It often implies higher quality control and ethical production standards.
3. CertiPUR-US Certification: Their explicit use of CertiPUR-US certified foams positions them as a quality- and safety-conscious manufacturer, appealing to consumers concerned about indoor air quality and chemical exposure. This is a clear advantage over competitors who do not highlight such certifications.
4. Free Shipping: Offering free ground shipping on all major product categories within the contiguous U.S. is a strong incentive, especially given the bulky nature of mattresses. This reduces the overall cost for the consumer and simplifies the purchasing decision.
5. Direct Manufacturer Model: As a manufacturer, they potentially offer better pricing by cutting out intermediaries and more control over product quality and customization than resellers.

In essence, Northamericamattress.com carves out its competitive space by being a specialized manufacturer with a broad yet targeted product portfolio, emphasizing quality, domestic production, and customer support.

While they face competition in each individual niche, their comprehensive approach and clear value propositions make them a unique player in the mattress market. Gorillasinparadisesafaris.com Review

How to Cancel Northamericamattress.com Subscription

The term “subscription” typically implies recurring payments or a membership model, often associated with services rather than one-time product purchases like mattresses.

Based on the information available on the Northamericamattress.com homepage, there is no indication of a subscription service for their mattresses or upholstery products.

Their business model appears to be a direct-to-consumer sale of physical goods.

Understanding the Transaction Model

Northamericamattress.com operates as a standard e-commerce retailer.

When you purchase a mattress or cushion from their site, it’s generally a one-time transaction. Fabric-dye.com Review

You select the product, add it to your cart, and complete the purchase. There are no mentions of:

• Monthly or annual membership fees.
• Recurring product deliveries like a “mattress-as-a-service” model, which is rare for large items.
• Subscription boxes for bedding accessories.

Therefore, the concept of “canceling a subscription” with Northamericamattress.com is not applicable in the traditional sense.

What You Might Be Looking For Instead of “Cancellation”

If you are looking to reverse or change an order, you’re likely interested in one of the following:

1. Cancelling an Order Before Shipment: If you’ve just placed an order and wish to cancel it before it ships, you would typically need to contact their customer service immediately.
2. Returning a Product After Delivery: If you’ve received a product and are not satisfied, you would refer to their return policy, which is usually part of their “Warranty” or “Terms and Conditions” pages. This process might involve return shipping, restocking fees, or specific conditions based on the product type.
3. Understanding Warranty Claims: If a product is defective or doesn’t meet quality expectations within a certain period, you would initiate a warranty claim. The website explicitly mentions a “12 Month Warranty,” indicating a commitment to product quality post-purchase.

Steps to Take for Order-Related Issues Not Subscriptions

Since there’s no subscription to cancel, if you have an issue with an order, your best course of action is to directly contact Northamericamattress.com’s customer service.

• Step 1: Locate Contact Information. The website prominently displays their phone number: +1 800 448 6163. They also have a “Contact Us” page, which typically includes a contact form or email address.
• Step 2: Contact Customer Service Promptly. For cancellations, speed is critical. Call them as soon as possible after placing the order. Provide your order number and clear instructions.
• Step 3: Review Their Policies. For returns or warranty claims, thoroughly review their “Warranty” page and any other terms and conditions related to sales, which would be found linked in the footer or during the checkout process. This will outline timelines, conditions, and procedures.

In summary, there is no “Northamericamattress.com subscription” to cancel because they operate as a traditional product retailer. Your focus should be on their order cancellation, return, or warranty policies if you need to adjust or reverse a purchase. Uhomework.com Review

How to Cancel Northamericamattress.com Free Trial

Based on the information available on Northamericamattress.com’s homepage, there is no mention or indication of a “free trial” for any of their mattress products or services.

The business model, as presented, is a direct sale of mattresses and upholstery products.

This means customers purchase items outright, rather than signing up for a trial period that converts into a purchase.

Understanding the Absence of a Free Trial

The concept of a “free trial” is prevalent in software SaaS, digital content, or certain subscription-based physical products.

For large, durable goods like mattresses, a “free trial” is rarely offered. Ps4portal.net Review

Instead, the industry standard is often a “sleep trial” or “risk-free trial,” where customers purchase the mattress, try it for a specific period e.g., 100 nights, 365 nights, and can return it for a refund if unsatisfied.

Northamericamattress.com’s homepage does not explicitly advertise such a sleep trial.

While they do have a “12 Month Warranty” section, this is distinct from a no-questions-asked “sleep trial” return policy.

A warranty typically covers defects in materials and workmanship, not general dissatisfaction with comfort.

What to Look For Instead of a “Free Trial”

Since a free trial doesn’t appear to be part of their offering, if you’re looking for a way to test their product or understand return options, you should investigate: Ana-tomy.co Review

• Return Policy: Does Northamericamattress.com offer a grace period for returns, even if it’s not a “free trial”? This information would typically be found in their “Terms and Conditions,” “Shipping & Returns,” or “Warranty” pages.
• Warranty Details: Their “12 Month Warranty” is explicitly mentioned. You should review the specifics of this warranty to understand what it covers, for how long, and the process for making a claim. A warranty typically protects against manufacturing defects, not buyer’s remorse or comfort preferences.
• Customer Service for Inquiries: If there’s any ambiguity about their trial or return policies, directly contacting their customer service is the most reliable way to get clarification.

Next Steps If You Are Concerned About a “Trial”

Given the lack of a prominent free trial offer, if you made a purchase believing there was a trial period, or if you simply want to understand your options for returns, follow these steps:

1. Check the “Warranty” Page: Navigate to the “Warranty” link on their website. While primarily for defects, it might contain clauses related to initial satisfaction or returns.
2. Examine the “Contact Us” Page: Utilize the provided phone number +1 800 448 6163 or any email/contact form listed. Be clear about your specific concern regarding a product return or satisfaction.
3. Review Purchase Documentation: Check your order confirmation email or any terms presented during checkout for any mention of trial periods, return windows, or satisfaction guarantees.

In conclusion, Northamericamattress.com does not appear to offer a free trial. Customers purchase products directly. Any concerns regarding returns or product satisfaction would fall under their general return policy or warranty, which should be thoroughly reviewed.

Northamericamattress.com Features

Northamericamattress.com isn’t just selling mattresses.

They’re selling specialized sleep and support solutions.

Their features are heavily geared towards functionality, durability, and addressing very specific needs, particularly in unconventional settings like vehicles and medical environments. Saleoffshirt.com Review

This focus sets them apart from typical residential mattress retailers.

Core Product Features

The range of features is broad, reflecting their diverse product categories:

• Specialized Foam Technologies:
  • Gel Memory Foam: Mentioned across various product lines e.g., Therapeutic Gel Memory Foam, Road Elite $$$ Truck Mattress, Trapper Bed Luxury Hunter $$ Camp Pad. This type of foam is designed to dissipate heat, providing a cooler sleep surface, and conforming to the body for pressure relief. According to Sleep Foundation data, memory foam mattresses typically account for 15-20% of the mattress market, showing its widespread appeal for comfort and support.
  • Multi-Density Foam: Utilized in products like the Western Road Sleeper Truck Mattress, indicating different layers of foam with varying densities to provide targeted support and comfort. This layering helps in distributing body weight evenly, reducing pressure points.
• Waterproof and Incontinence Solutions:
  • Urine Resistant Bed-Wetting Mattresses: A key feature for both youth and adult residential use, as well as for home health and healthcare settings. These mattresses are designed with sealed, durable waterproof vinyl covers, ensuring hygiene and longevity.
  • Incontinence Mattresses: Products like the Assure II™ and Advanced Care™ Incontinence Mattresses cater specifically to medical and home health needs, emphasizing moisture protection and easy cleaning.
• Durability and Longevity:
  • “Hassle-free products made to last”: This general claim is supported by their use of quality materials and a 12-month warranty. For truck and RV mattresses, durability is paramount due to constant movement and varied environments.
  • “Medical Quality Fabric”: Explicitly stated for their bed-wetting mattresses, suggesting materials designed to withstand rigorous cleaning and frequent use in clinical settings.
• Customization Capabilities:
  • Custom Templates: They offer custom templates for healthcare, van, and general mattress needs, indicating the ability to produce non-standard sizes and shapes. This is a critical feature for RVs, vans, and specific medical equipment where standard mattress sizes don’t fit.
  • Upholstery Services & Custom Window & Bench Cushions: This extends their customization to seating areas, allowing clients to match or complement their specialized mattresses with custom soft furnishings.

Company and Service Features

Beyond the products themselves, Northamericamattress.com highlights several business-level features that contribute to their appeal:

• American Made • Veteran Owned: These are significant value propositions, appealing to consumers who prioritize supporting domestic manufacturing and veteran-led businesses. It speaks to a commitment to local economy and a certain ethos of quality.
• CertiPUR-US Certified Foam Materials: This independent certification is a major feature. It ensures that the foam used is:
  • Made without ozone depleters
  • Made without PBDEs, TDCPP, or TCEP “Tris” flame retardants
  • Made without mercury, lead, and other heavy metals
  • Made without formaldehyde
  • Made without phthalates regulated by the Consumer Product Safety Commission
  • Low VOC Volatile Organic Compound emissions for indoor air quality less than 0.5 parts per million.
  • This certification directly addresses consumer concerns about safety and indoor air quality, which has become increasingly important.
• 12 Month Warranty: A standard warranty period that provides a safety net for customers regarding product defects.
• Free Shipping: Offered for most major product categories van, RV, camp, truck, bed-wetting, home health mattresses within the contiguous U.S. This reduces the total cost of ownership and simplifies the purchase process significantly, especially for bulky items.
• Extensive Resource Library: Their website includes a “Firmness Guide,” “Instructional Videos,” “How To Video Library,” “Unboxing & Set-Up Your Mattress” guides, “Care and Cleaning” instructions, and even “Mattress Recycling” information. This comprehensive support material enhances the customer experience and provides valuable post-purchase guidance.
• Customer Reviews & Recognition: They feature an internal “Reviews” page and highlight external recognition like the “HIRE Vets Gold Medallion Program Demonstration Award,” demonstrating their commitment to workforce development and positive customer experiences.

In essence, Northamericamattress.com leverages specialized product features tailored to specific use cases, combined with strong operational features like domestic manufacturing, certifications, and comprehensive customer resources, to deliver a focused value proposition to its target markets.

FAQ

What is Northamericamattress.com?

Northamericamattress.com is an online retailer and manufacturer specializing in a wide range of mattresses for various applications, including healthcare, recreational vehicles RVs, trucks, camping, and residential use, alongside upholstery services and custom cushions. Paulesajian.com Review

Is Northamericamattress.com a legitimate company?

Yes, based on the website’s information, Northamericamattress.com appears to be a legitimate company.

They prominently display contact information, a physical address for their manufacturing facility in Clackamas, Oregon, and state they are “American Made” and “Veteran Owned.”

What types of mattresses does Northamericamattress.com offer?

Northamericamattress.com offers diverse mattress types, including healthcare stretcher, operating tables, mental health, home health bed-wetting, incontinence, truck, RV, camp, and residential mattresses.

They also provide upholstery services and custom cushions.

Are Northamericamattress.com mattresses CertiPUR-US Certified?

Yes, the website explicitly states that they use “CertiPUR-US Certified Foam Materials,” ensuring that the foam meets rigorous standards for emissions, content, performance, and durability. Acashcorp.com Review

Does Northamericamattress.com offer free shipping?

Yes, Northamericamattress.com offers free ground shipping on all van, RV, camp, Trapper bed pads, truck, bed-wetting, and home health mattresses within the contiguous U.S. only.

What is the warranty for Northamericamattress.com products?

Northamericamattress.com provides a “12 Month Warranty” on their products.

Specific details regarding coverage would be found on their dedicated Warranty page.

Does Northamericamattress.com have a physical store?

The website indicates their manufacturing facility is in Clackamas, Oregon, but it does not specify if it operates as a retail showroom or if products can be purchased directly from the facility.

How can I contact Northamericamattress.com customer service?

You can contact Northamericamattress.com customer service via their prominent phone number, +1 800 448 6163, or through the contact form available on their “Contact Us” page.

Does Northamericamattress.com offer custom mattress sizes?

Yes, Northamericamattress.com indicates an ability to provide custom mattress sizes and shapes, offering “Custom Templates” for healthcare, van, and general mattress needs, as well as custom window and bench cushions.

Are there reviews available for Northamericamattress.com?

Yes, the website features an internal “Reviews” page where customers can leave and view feedback.

They also highlight awards such as the “Gold HIRE Vets Medallion Program Demonstration Award.”

What materials are used in Northamericamattress.com mattresses?

While specific materials vary by product, they emphasize the use of CertiPUR-US Certified Foam Materials, and some products mention therapeutic gel memory foam and medical quality fabric for waterproof options.

How long has Northamericamattress.com been in business?

The website states that North America Mattress Corp.

Has been an “industry leader since 1996,” indicating over two decades of operation.

Does Northamericamattress.com offer a sleep trial?

The homepage does not explicitly mention a “sleep trial” or “risk-free trial” period.

Customers typically purchase the mattress outright, and any returns would fall under their general return policy or warranty.

Can I cancel an order from Northamericamattress.com?

Since there is no “subscription,” cancelling an order would involve contacting their customer service directly and promptly after placing the order, especially before it ships.

Does Northamericamattress.com provide financing options?

The website does not explicitly list financing options on its homepage.

Customers would need to proceed to checkout or contact customer service for details on payment methods.

What is the “HIRE Vets Medallion Program Demonstration Award”?

This is a federal-level veterans’ employment award by the United States Department of Labor, recognizing a company or organization’s commitment to veteran hiring, retention, and professional development.

Northamericamattress.com states it has received this award multiple times.

Can Northamericamattress.com make upholstery for my vehicle?

Yes, they offer upholstery services and custom window & bench cushions, which would be applicable for recreational vehicles, vans, and other custom needs.

Does Northamericamattress.com recycle old mattresses?

Yes, the website has a dedicated “Mattress Recycling” page under their resources section, providing information on how customers can responsibly recycle their old mattresses.

Do they sell mattresses for standard residential beds?

Yes, while they specialize in niche markets, they also offer “Residential Bed-Wetting Mattresses” and may have other residential options within their product categories.

What is the price range of Northamericamattress.com products?

Northamericamattress.com uses general indicators $ to $$$ for some product lines like camp pads and truck mattresses, suggesting tiered pricing from economical to premium.

Exact prices are available on individual product pages.