Based on looking at the website, Ongoingthemes.com presents itself as a provider of premium WordPress themes and website templates.
While it offers a range of digital products seemingly geared towards various industries like real estate, travel, and business, the site lacks several crucial elements typically expected from a reputable and trustworthy online business, especially from an ethical standpoint.
The absence of clear legal pages, privacy policies, and detailed terms of service raises significant concerns about its transparency and commitment to user data protection and consumer rights.
This omission is a red flag for any user considering a purchase, as it leaves the user without a clear understanding of their rights, the company’s responsibilities, and how their personal information will be handled.
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- Website Transparency: Lacks essential legal pages Privacy Policy, Terms of Service, Refund Policy.
- Contact Information: Provides only an email address
[email protected], no physical address or phone number. - Product Offering: Focuses on WordPress themes and HTML templates for various business niches.
- Pricing: Appears to be per-theme purchase, with prices listed for individual templates e.g., $84, $49, $72.
- Security: Claims “Secure Online Payment” but without external certifications or clear details.
- Customer Reviews: Features testimonials on the homepage, but their authenticity and source are difficult to verify.
- Ethical Considerations: The lack of transparency regarding data handling and legal obligations is a significant ethical concern, making it difficult to recommend.
The website’s presentation of features like “Advanced Admin Panel,” “Easy to Customize,” and “E-commerce support” aims to attract users, but these claims are hard to fully validate without comprehensive legal documentation and a robust online presence that demonstrates trustworthiness.
The absence of detailed refund policies or clear dispute resolution mechanisms means users would be largely unprotected in case of issues.
For any business operating online, especially one dealing with digital products, these foundational elements are non-negotiable for establishing trust and ensuring ethical conduct.
Best Alternatives for Website Templates and Digital Tools:
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- Key Features: Unlimited downloads of themes, templates, stock photos, videos, audio, fonts, and graphics. broad range of categories. commercial license included.
- Price: Subscription-based, typically around $16.50/month annual plan.
- Pros: Massive library, excellent value for money, professional-grade assets, regularly updated.
- Cons: Can be overwhelming due to sheer volume, subscription model might not suit one-off needs.
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- Key Features: Marketplace for individual WordPress themes, website templates, and plugins. wide variety from independent developers. user ratings and comments.
- Price: Per-item purchase, varies from $20 to $100+ per theme.
- Pros: Huge selection, detailed product pages, direct support from developers, established reputation.
- Cons: Prices can add up for multiple items, support quality varies by developer, no refunds for digital goods unless specified.
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- Key Features: Extensive collection of website templates for various CMS WordPress, Shopify, Joomla, etc., plugins, graphic assets. offers comprehensive support services.
- Price: Per-item purchase themes from $45-$150+ or subscription-based “ONE Membership” $6.95/month billed annually.
- Pros: Diverse range of products, good customer support options, regularly updated library.
- Cons: Some templates can be complex for beginners, higher individual pricing.
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- Key Features: Lightweight, fast, and highly customizable WordPress theme. works seamlessly with popular page builders like Elementor and Beaver Builder. extensive starter templates.
- Price: Free version available, Pro version starts from $47/year.
- Pros: Excellent performance, very flexible, large community support, ideal for building custom sites.
- Cons: Pro features require a paid subscription, initial setup might have a slight learning curve for total novices.
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- Key Features: Feature-rich, fast, and accessible WordPress theme. robust header/footer builder. customizable global color palettes and typography. integration with popular plugins.
- Price: Free version available, Kadence Pro starts from $59/year.
- Pros: Modern design options, highly performant, strong integration with Kadence Blocks, excellent support.
- Cons: Some advanced features are behind a paywall, might require a bit of time to master all customization options.
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- Key Features: Extremely lightweight and performance-focused WordPress theme. highly stable and secure. full compatibility with Gutenberg and page builders. extensive customization options via modules.
- Price: Free version available, Premium version from $59/year.
- Pros: Unmatched speed and efficiency, highly developer-friendly, lifetime updates and support with annual renewal, very clean code.
- Cons: Less visual drag-and-drop customization compared to some themes out-of-the-box, relies more on the customizer or page builder for design.
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- Key Features: Marketplace for digital assets including website themes WordPress, Shopify, etc., graphic design templates, fonts, photos, and UI kits. curated collections.
- Price: Per-item purchase, varies widely based on asset type and creator.
- Pros: Unique and artistically diverse products, direct support from individual creators, weekly free goods.
- Cons: Prices can be higher for unique items, no subscription for unlimited downloads except specific bundles.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Ongoingthemes.com Review & First Look
Based on an initial assessment, Ongoingthemes.com presents itself as a digital storefront offering a collection of premium WordPress themes and HTML website templates.
The homepage is well-organized, showcasing various categories such as Construction, Human Resources, Consultancy, Finance, Business, Education, Travel, and Real Estate.
It highlights key features of its themes, including an “Advanced Admin Panel,” “Easy to Customize” options, “Cross-browser Compatible” design, and “E-commerce support.” The site also features a “Newly Added” section, customer testimonials, and a blog with articles related to web technologies.
While the visual presentation and claims of feature-rich products are appealing, a closer look reveals several critical omissions that significantly impact the site’s overall trustworthiness and legitimacy. A fundamental aspect of any credible online business, especially one dealing with digital goods and financial transactions, is transparency regarding its legal and operational policies. Ongoingthemes.com conspicuously lacks easily accessible or detailed links to crucial legal documents such as a Privacy Policy, Terms of Service, or a clear Refund Policy. This absence is a major red flag, as it leaves potential customers with no information about how their data will be handled, what their rights are regarding purchases, or how disputes would be resolved.
User Experience and Navigation
The website’s layout is intuitive, allowing users to quickly browse themes by category or type WordPress, HTML, eCommerce. The featured templates are prominently displayed with “Live Preview” and “Details” buttons. Vincents.store Review
This ease of navigation is a positive aspect, enabling potential customers to explore products efficiently.
However, the lack of transparency in crucial policy areas undermines this positive initial experience.
Claims of Quality and Support
Ongoingthemes.com states, “Our themes are preferred by many of our customers thanks to their easy installation and configuration.” They also promise “Get Support From Professionals” and “Worldwide Sales and Service.” While these are positive claims, without robust and verifiable information, they remain just claims.
The customer testimonials provided, while positive, are static text and cannot be independently verified, which is a common practice for less transparent websites.
Ongoingthemes.com Cons
While Ongoingthemes.com attempts to present itself as a professional platform for website themes, a thorough review reveals several significant drawbacks that warrant caution. Comphy.com Review
These issues primarily revolve around a lack of transparency, insufficient legal documentation, and potentially limited customer recourse, which are critical for any reputable online business.
Lack of Essential Legal Documentation
The most glaring omission on Ongoingthemes.com is the absence of readily available and comprehensive legal pages. This includes:
- Privacy Policy: There is no clear, detailed privacy policy explaining how user data personal information, browsing habits, payment details is collected, stored, used, and protected. This is a fundamental requirement for online businesses, especially with increasing data privacy regulations worldwide. Without it, users have no assurance about the security of their personal information.
- Terms of Service or Terms and Conditions: The website lacks a document outlining the contractual agreement between Ongoingthemes.com and its users. This means there are no clear rules regarding product usage, intellectual property, user responsibilities, or acceptable behavior. Such terms are crucial for defining the legal relationship and preventing disputes.
- Refund Policy: A clear and explicit refund policy is missing. For digital products like themes and templates, which are non-tangible and can be easily copied, a robust refund policy is essential to inform customers of their rights and the conditions under which they can request a refund. Its absence leaves customers in a vulnerable position if a product is faulty or not as described.
Incomplete Contact Information
Ongoingthemes.com provides only a single email address: [email protected]. While email is a valid form of communication, the absence of a physical address, phone number, or live chat support raises concerns about accessibility and immediate assistance.
Reputable businesses typically offer multiple channels for customer support to ensure efficient problem resolution and build trust.
Limited Transparency and Trust Signals
Beyond legal documents, several other elements contribute to a lack of transparency: Acadle.com Review
- Unverified Customer Testimonials: The customer testimonials presented on the homepage are static text. There’s no integration with third-party review platforms like Trustpilot, Google Reviews, or review sections on marketplaces that could independently verify the authenticity and breadth of customer feedback. This makes it difficult to assess genuine customer satisfaction.
- Lack of Company Information: The website does not provide clear information about the company’s ownership, its founding date, or its physical location. This anonymity can be a red flag, as legitimate businesses typically strive for transparency about their corporate identity.
- Absence of SSL Certificate Details: While most modern browsers will indicate if a site has an SSL certificate, Ongoingthemes.com does not prominently display security badges or details about its “Secure Online Payment” claim, beyond a generic statement. Trust seals from recognized security providers e.g., McAfee, Norton, Comodo would bolster this claim.
Potential for Limited Customer Recourse
Given the lack of a clear refund policy and limited contact information, customers who encounter issues with their purchases, such as buggy themes, compatibility problems, or unfulfilled promises, might find themselves with very limited recourse.
This significantly increases the risk for buyers, as they may have no clear path to resolving problems or obtaining a refund if a product does not meet their expectations or stated features.
In such a scenario, the investment in a theme could be lost without any means of recovery.
Ongoingthemes.com Alternatives
Given the significant transparency and trust issues identified with Ongoingthemes.com, it’s crucial for users to explore reputable and ethical alternatives when seeking WordPress themes and website templates.
The following alternatives offer a robust framework of legal protection, transparent policies, and verifiable customer support, ensuring a safer and more reliable experience. Assets-savings.net Review
Marketplaces with Rigorous Standards
- Envato Elements: As mentioned, this subscription service provides access to a vast library of digital assets, including themes and templates, under clear licensing terms. Their comprehensive legal framework, including detailed terms and privacy policies, is readily available.
- Themeforest: Part of the Envato market, Themeforest is a leading marketplace for individual theme purchases. Each product page typically includes information about the developer, user reviews, and specific license details. Envato’s overarching legal policies are robust and transparent.
- TemplateMonster: Another well-established marketplace offering a wide range of templates. TemplateMonster has clear privacy policies, terms of service, and dedicated support channels, ensuring customer rights and data protection.
Reputable Theme Developers and Frameworks
- Astra Theme: Developed by Brainstorm Force, Astra is known for its speed and extensive customization options. Brainstorm Force has a strong online presence, clear legal documentation, and active community support forums.
- Kadence Theme: Owned by SolidWP part of iThemes/Liquid Web, Kadence is a highly reputable theme builder. Their website clearly outlines terms of use, privacy policies, and offers professional support channels.
- GeneratePress: Developed by Tom Usborne, GeneratePress is a performance-focused theme with a strong reputation for clean code and excellent support. Their website provides transparent policies and a responsive support forum.
Importance of Ethical Considerations in Digital Products
When choosing digital products like website themes, ethical considerations extend beyond just the feature set. They encompass the vendor’s commitment to:
- Data Privacy: Ensuring user information is handled securely and transparently.
- Fair Business Practices: Clear pricing, honest representation of products, and fair refund policies.
- Customer Support: Providing accessible and responsive channels for assistance and issue resolution.
- Intellectual Property: Respecting and clearly licensing the intellectual property embedded within the themes.
Ongoingthemes.com’s deficiencies in these areas make it a risky choice.
Opting for alternatives that prioritize transparency and customer protection is not just a matter of convenience but also of digital ethics and financial security.
Always verify a website’s legal pages, contact information, and third-party reviews before making a purchase.
Ongoingthemes.com Pricing
Understanding the pricing structure of any digital product is crucial for potential buyers. Based on the information presented on Ongoingthemes.com’s homepage, the pricing model appears to be per-theme purchase, meaning you buy individual templates rather than subscribing to an unlimited access service. Amovapparel.com Review
For instance, the homepage highlights specific products with their prices:
- “Residential Real Estate WordPress Theme” is listed at $84.
- “Goo Travel – Travel Booking and Agency Template” is priced at $49.
- “Residential – Real Estate HTML Template” is also $49.
- “Travelia – Tour and Travel Agency Template” is $72.
- “JobFocus – Job Board HTML Template” is $59.
This model contrasts with subscription-based services like Envato Elements, where a single monthly or annual fee grants access to a vast library of assets.
The per-theme pricing model means that if a user needs multiple themes for different projects or wishes to experiment, the costs can quickly accumulate.
What’s Included with the Price?
The website claims that their themes offer features such as “Easy Installation and Configuration,” “Advanced Admin Panel,” “Cross-browser Compatible,” “Custom CSS Ready,” “Custom Page Templates,” “Custom Widgets,” and “E-commerce support.” While these features are advertised as part of the theme package, the pricing structure does not explicitly detail:
- License Type: Is it a single-site license, multi-site, or developer license? This is a critical detail for theme purchases that affects how many projects a user can employ the theme for. Without this clarity, a user might inadvertently violate terms.
- Support Period: How long is technical support provided after purchase? Typically, theme purchases include 6-12 months of support, with options to extend.
- Updates: Are future theme updates included for free, or is there a time limit? Ongoing updates are vital for security, bug fixes, and compatibility with new WordPress versions.
The absence of these details within the pricing context further highlights the transparency issues with Ongoingthemes.com. Rocketbtcmine.com Review
A reputable theme vendor will clearly outline what each purchase entitles the buyer to, ensuring no hidden costs or unexpected limitations.
Comparison to Industry Standards
When comparing Ongoingthemes.com’s pricing to industry standards, individual premium themes on marketplaces like Themeforest typically range from $39 to $89 for a regular license, often including 6 months of support and lifetime updates.
Some high-end, multi-purpose themes might be priced higher.
- Typical Themeforest Theme Price: $59 average, for a regular license including 6 months support.
- Ongoingthemes.com Price Range: $49 – $84 for individual themes.
While the prices appear to be within a competitive range for individual theme purchases, the lack of clarity on licensing, support, and updates makes it difficult to assess the true value proposition.
Without knowing the terms, a $49 theme could end up being more expensive in the long run if it requires paid updates or extended support after a short period. Fashion4wellness.com Review
This ambiguity around the terms of sale is a significant concern for buyers.
How to Cancel Ongoingthemes.com Subscription If Applicable
Based on the information available on Ongoingthemes.com’s homepage, the website primarily operates on a per-item purchase model for its WordPress themes and HTML templates, rather than a subscription service. This means customers are likely making one-time payments for individual digital products, similar to buying an app or a single piece of software.
Therefore, the concept of “canceling a subscription” as one would for a monthly or annual service like Netflix, Adobe Creative Cloud, or Envato Elements may not directly apply to Ongoingthemes.com in its current stated form.
Implications of a Per-Item Purchase Model
If a user buys a theme for, say, $84, that is a one-time transaction. There is no recurring billing to cancel.
However, this doesn’t mean there are no considerations for users who wish to “undo” their purchase or stop using a product. Pos-hash.com Review
- Refunds, Not Cancellations: For a one-time purchase, the relevant action would be to seek a refund, not a cancellation. This brings us back to the significant concern previously highlighted: the lack of a clear and detailed refund policy on Ongoingthemes.com’s website. Without such a policy, customers have no explicit guidelines on how to request a refund, under what conditions e.g., if the theme is buggy, misrepresented, or incompatible, and within what timeframe.
- No Recurring Payments: The benefit of a per-item model is that there are no hidden recurring charges. Once you pay for a theme, you own that license under whatever unspecified terms exist. You won’t face unexpected debits from your account.
How to Potentially Seek a Refund or Address an Issue
Given the absence of a formal “cancellation” process or a clear refund policy, a user experiencing issues with a purchased theme or wishing to return it would likely need to:
- Contact Ongoingthemes.com Directly: The only contact method provided on the homepage is
[email protected]. Users would need to send an email explicitly stating their issue, order details, and request for a refund. - Refer to Payment Processor: If direct communication with Ongoingthemes.com proves unhelpful, the next step would be to contact the payment processor used for the transaction e.g., PayPal, credit card company. They might have buyer protection policies that could assist in disputing the charge, especially if the product was faulty or not delivered as promised. This often requires strong documentation of the issue and communication attempts with the vendor.
Key Takeaway for Potential Buyers
The absence of a subscription model simplifies billing from the user’s perspective, but it also places a greater emphasis on the refund policy.
The fact that Ongoingthemes.com does not clearly outline its refund terms is a critical deficiency.
Users considering a purchase should be aware that their ability to get a refund or resolve issues might be entirely dependent on the responsiveness and goodwill of Ongoingthemes.com, without any formal policy to fall back on.
This situation underscores the importance of choosing vendors with transparent and robust legal frameworks. Arteverk.com Review
How to Cancel Ongoingthemes.com Free Trial
Based on the available information on Ongoingthemes.com’s homepage, there is no mention or indication of a “free trial” offering for their WordPress themes or website templates. The website primarily showcases individual themes available for direct purchase, with listed prices.
This means that, unlike some software or service providers that offer a trial period before requiring a subscription or purchase, Ongoingthemes.com appears to operate on a straightforward sales model: you pay for the theme you want.
Implications of No Free Trial
- Direct Purchase Required: If you wish to use a theme from Ongoingthemes.com, you are expected to purchase it outright. There isn’t an option to test it out extensively before committing financially.
- “Live Preview” is the Closest Equivalent: The closest thing to a “trial” offered on the site is the “Live Preview” option for each theme. This allows potential buyers to see a demo of the theme in action, exploring its design, features, and responsiveness. While useful for visual assessment, a live preview does not allow for hands-on testing, installation, or backend exploration on a user’s own server. This limits the ability to truly evaluate the theme’s functionality, ease of customization, and compatibility with other plugins or hosting environments before purchasing.
- No Trial-Related Cancellation Process: Since there’s no free trial, there’s no associated cancellation process. Users won’t need to worry about being automatically charged after a trial period expires.
What to Consider Instead of a Free Trial
For users who prefer to test themes before committing, Ongoingthemes.com’s model might be a drawback. In such cases, it’s advisable to:
- Utilize the Live Preview Thoroughly: Spend ample time exploring the live demo of any theme you’re interested in. Test all available features, responsive design on different devices, and navigation.
- Review Features and Documentation: Pay close attention to the listed features and any available documentation if linked for the theme to understand its capabilities and limitations.
- Read User Reviews if available elsewhere: If you can find independent reviews or discussions about Ongoingthemes.com’s products on forums or third-party sites, these can offer insights into real-world user experiences.
- Consider Alternatives with Trials or Freemium Models: Many reputable theme developers and marketplaces offer free versions of their themes freemium models, or comprehensive demos that are very close to a full trial. This allows users to truly test the theme’s core functionality before upgrading to a premium version. Examples include the free versions of Astra Theme or GeneratePress, which provide significant functionality without upfront cost.
In conclusion, because Ongoingthemes.com does not appear to offer free trials, there is no “cancellation” procedure related to a trial period.
Your commitment begins with a direct purchase, which, as noted, comes with its own set of risks due to the lack of transparent refund policies. Tgempire.com Review
Ongoingthemes.com vs. Competitors
While Ongoingthemes.com presents itself as a vendor of “Premium WordPress Themes & Website Templates,” its operational model and public-facing information fall short when benchmarked against industry leaders.
Transparency and Trust
- Ongoingthemes.com: This is its weakest point. As extensively discussed, the site lacks fundamental legal documents like a clear Privacy Policy, Terms of Service, and Refund Policy. Its contact information is limited to an email, and there’s no clear corporate identity. This creates a significant trust deficit for potential buyers.
- Competitors e.g., Themeforest, TemplateMonster, Astra, GeneratePress: These platforms and developers adhere to rigorous industry standards. They prominently display comprehensive legal documents, multiple contact options email, support tickets, forums, sometimes phone, and clear information about their company structure. Marketplaces like Themeforest Envato also benefit from established buyer protection policies and dispute resolution mechanisms. This transparency is crucial for building and maintaining customer trust.
Product Breadth and Ecosystem
- Ongoingthemes.com: Offers 48 items, specifically WordPress themes and HTML templates, across various niches. While the selection seems decent for specific business types, it’s a relatively small catalog compared to larger marketplaces. There’s no mention of a broader ecosystem of plugins, add-ons, or integrations beyond what’s directly included in the themes.
- Competitors:
- Marketplaces Themeforest, TemplateMonster, Envato Elements: Boast vast libraries containing thousands of themes, templates, and often complementary digital assets like plugins, graphic elements, and stock media. This provides users with immense choice and a one-stop shop for their web development needs.
- Individual Theme Developers Astra, GeneratePress, Kadence: While their individual theme offerings are singular, they often come with robust ecosystems of child themes, starter templates, and tightly integrated plugin suites e.g., Astra with Starter Templates and Ultimate Addons for Elementor. Kadence with Kadence Blocks. They also emphasize compatibility with a wide array of third-party plugins.
Pricing Model and Value Proposition
- Ongoingthemes.com: Operates on a per-theme purchase model, with prices ranging from approximately $49 to $84. The value proposition is diminished by the lack of clarity on licensing, support duration, and update policies. This means the initial cost might not reflect the total long-term cost if additional payments are required for updates or extended support.
- Per-Item Marketplaces Themeforest: Similar per-item pricing, but typically with clearer licensing terms e.g., regular vs. extended, defined support periods e.g., 6 months included, option to extend, and transparent update policies. This allows buyers to make informed decisions about value.
- Subscription Models Envato Elements, TemplateMonster ONE: Offer immense value through unlimited downloads for a recurring fee e.g., $16.50/month for Envato Elements. This is ideal for agencies or individuals with multiple projects.
- Freemium Models Astra, GeneratePress, Kadence: Provide robust free versions that allow users to test core functionality thoroughly before upgrading to a premium version e.g., ~$50-60/year for Pro versions, which then includes advanced features, dedicated support, and ongoing updates.
Support and Community
- Ongoingthemes.com: Claims “Get Support From Professionals” but offers only an email contact. There’s no public forum, knowledge base, or dedicated support ticket system evident on the homepage. Customer testimonials are static and unverifiable.
- Marketplaces: Often facilitate direct support between buyers and developers through dedicated support tab/forums on product pages. They also have platform-level support for billing or account issues.
- Individual Theme Developers: Excel in this area, typically offering comprehensive documentation, dedicated support forums, online knowledge bases, video tutorials, and responsive ticket-based support systems. They also foster active user communities that can provide peer-to-peer assistance. For example, Astra and GeneratePress have highly engaged Facebook groups and forums.
In summary, while Ongoingthemes.com offers a selection of themes at seemingly competitive prices, its significant deficiencies in transparency, legal clarity, and comprehensive support mechanisms make it a far less reliable and trustworthy option compared to established and reputable players in the web theme industry.
Users prioritizing security, support, and clear terms would be better served by exploring the widely recognized alternatives.
FAQ
What is Ongoingthemes.com?
Ongoingthemes.com is a website that offers premium WordPress themes and HTML website templates for various industries, claiming to provide high-quality digital products for website development.
Is Ongoingthemes.com a legitimate website?
Based on the website’s presentation, while it offers products, its legitimacy is questionable due to the absence of crucial legal documents like a Privacy Policy, Terms of Service, and a clear Refund Policy, which are standard for trustworthy online businesses. Deal1s.com Review
What kind of products does Ongoingthemes.com offer?
Ongoingthemes.com primarily offers WordPress themes and HTML templates, categorized for industries such as Construction, Human Resources, Consultancy, Finance, Business, Education, Travel, Logistic, Lawyer, Industry, and Fashion.
Does Ongoingthemes.com offer a free trial for its themes?
No, the website does not mention or indicate any free trial offering for its themes. It operates on a direct, per-item purchase model.
How much do themes on Ongoingthemes.com cost?
Themes on Ongoingthemes.com are priced individually, with examples on the homepage showing prices ranging from approximately $49 to $84 per theme.
How can I contact Ongoingthemes.com support?
Ongoingthemes.com provides only an email address for contact: [email protected]. There are no other direct contact methods like a phone number or live chat mentioned on the homepage.
What features do Ongoingthemes.com themes claim to have?
The themes claim to have features such as an Advanced Admin Panel, Easy to Customize options, Cross-browser Compatibility, Custom CSS Ready, Quick and Easy Installation, Custom Page Templates, Custom Widgets, and E-commerce support. Yobo.studio Review
Is there a refund policy on Ongoingthemes.com?
A clear and detailed refund policy is not readily available or linked on the Ongoingthemes.com homepage, which is a significant concern for potential buyers.
Are customer testimonials on Ongoingthemes.com verifiable?
The customer testimonials displayed on the Ongoingthemes.com homepage are static text and cannot be independently verified through third-party review platforms, raising questions about their authenticity.
Does Ongoingthemes.com offer any subscription plans?
No, based on the information provided, Ongoingthemes.com appears to operate on a per-item purchase model rather than a subscription service for its themes.
What are the main concerns with Ongoingthemes.com?
The main concerns include a lack of transparent legal policies Privacy Policy, Terms of Service, Refund Policy, limited contact information, and unverified customer testimonials, which collectively undermine trust.
How does Ongoingthemes.com compare to Themeforest?
Themeforest is a well-established marketplace with transparent policies, clearer licensing terms, robust support structures, and a much wider selection of independently reviewed themes, making it a more reliable choice than Ongoingthemes.com. Hootone.org Review
Can I get ongoing updates for themes purchased from Ongoingthemes.com?
The website does not explicitly state its policy on ongoing theme updates after purchase, which is crucial for long-term website maintenance, security, and compatibility.
Does Ongoingthemes.com provide developer licenses for themes?
Information regarding different license types e.g., single-site, multi-site, developer is not clearly outlined on the Ongoingthemes.com homepage, which is a common practice for theme vendors.
What payment methods are accepted on Ongoingthemes.com?
The website claims “Secure Online Payment” and mentions payments can be made “from all cards,” but it does not list specific payment gateways or processors e.g., PayPal, Stripe.
Does Ongoingthemes.com offer pre-built stores or styles for eCommerce?
Yes, the website claims its themes offer “lots of pre-built stores and styles of templates” and “powerful product filtering” for eCommerce support.
What security measures does Ongoingthemes.com have in place for payments?
Ongoingthemes.com states “Secure Online Payment” but does not provide details about specific security certifications or encryption protocols beyond this general claim. Aafilters.com Review
Are themes from Ongoingthemes.com compatible with all browsers?
The website explicitly states that its themes are “Cross-browser Compatible” and support various browsers including IE11+, Edge, Firefox, Safari, and Opera.
Does Ongoingthemes.com provide custom design services?
While they offer themes, the website mentions a “Wide Service Range” from “preparing a turnkey website to website maintenance,” suggesting they may offer additional services beyond just theme sales.
Is there a community forum or knowledge base for Ongoingthemes.com users?
Based on the homepage, there is no apparent public community forum, comprehensive knowledge base, or detailed documentation portal available for users seeking self-help or peer support.
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