Running a small business is a constant juggle, and one of the most critical, yet often overlooked, tasks is payroll.

For many small business owners, handling payroll in-house can feel like a Herculean effort, consuming valuable time and resources that could be better spent on growth and customer engagement.

This is where payroll services companies step in, offering a lifeline by streamlining wage calculations, tax filings, and compliance, ultimately freeing you up to focus on what truly matters: building your enterprise.

These services essentially take the complex, error-prone burden of payroll off your plate, ensuring your employees are paid accurately and on time, and that your business remains compliant with ever-changing tax laws.

Table of Contents

Why Outsource Payroll? The Unsung Benefits for Small Businesses

Look, if you’re still wrestling with spreadsheets and the IRS website every pay period, you’re not just losing time. you’re inviting potential headaches. Outsourcing payroll isn’t just about handing off a task. it’s about offloading a significant compliance burden and risk factor. Think about it: the average small business owner spends at least eight hours a month just on payroll tasks. That’s a full workday, every single month, that could be dedicated to strategic planning, customer service, or product development.

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Saving Precious Time and Resources

Let’s be blunt: time is your most valuable asset.

Every minute spent crunching numbers, calculating deductions, and filing forms is a minute not spent growing your business.

Focus on Core Business: When payroll is handled externally, you and your team can dedicate more energy to sales, marketing, and innovation. This isn’t just theory. a recent survey by the National Small Business Association NSBA found that 40% of small businesses that outsource payroll reported a significant increase in their focus on core business activities.
Reduced Administrative Load: Imagine not having to worry about new hires’ paperwork, benefit deductions, or vacation accruals. Payroll companies handle all of this, reducing your internal administrative load dramatically.

Ensuring Compliance and Avoiding Penalties

The world of payroll taxes is a labyrinth of federal, state, and local regulations.

A single misstep can lead to hefty fines and audits. My paycom

Minimizing Errors: Human error is inevitable, especially when dealing with complex calculations. Payroll software and dedicated teams significantly reduce the likelihood of mistakes, from incorrect tax withholdings to late filings.
Staying Current with Regulations: From minimum wage changes to new ACA reporting requirements, compliance is a moving target. Payroll services are built to adapt, ensuring your business remains compliant without you having to constantly monitor legal updates.

Boosting Security and Confidentiality

Payroll involves sensitive employee data—Social Security numbers, bank accounts, personal addresses. Protecting this information is paramount.

Data Protection: Reputable payroll companies invest heavily in cybersecurity measures, including encryption, secure servers, and multi-factor authentication, far beyond what most small businesses can afford to implement in-house.
Maintaining Confidentiality: Outsourcing payroll can also help maintain salary confidentiality among employees, preventing potential workplace friction that can arise when pay information is too readily accessible internally.

Key Features to Look For in a Payroll Service Provider

Choosing the right payroll partner isn’t a “one size fits all” scenario.

You need to identify a provider whose features align with your specific needs.

It’s about finding a service that simplifies, not complicates, your operations.

Automated Tax Filing and Remittance

This is the non-negotiable core. Payroll sign in

Your payroll service should handle all tax-related responsibilities.

Federal, State, and Local Taxes: Ensure they automatically calculate, file, and remit all necessary payroll taxes FUTA, SUTA, Social Security, Medicare, federal income tax, state income tax, local taxes. This includes handling Forms 940, 941, W-2s, and 1099s.
Guaranteed Accuracy: Many top-tier providers offer a tax accuracy guarantee, meaning if they make a mistake that results in a penalty, they’ll cover it. This is a huge peace of mind.

Direct Deposit and Payment Options

Efficiency in paying employees is key to morale and retention.

Direct Deposit: This should be standard. Employees expect quick, secure direct deposit.
Other Payment Methods: Consider if they offer pay cards or even physical checks for employees who prefer them. Some services also integrate with payment platforms for contractors.

Employee Self-Service Portals

Empowering employees to access their own information reduces HR inquiries.

Pay Stubs and W-2s: Employees should be able to securely view and print their pay stubs and W-2s online, any time.
Personal Information Updates: Some portals allow employees to update their personal information address, direct deposit details directly, further reducing administrative overhead for the business owner.

Reporting and Analytics Capabilities

Data-driven decisions are crucial.

Your payroll provider should offer robust reporting tools. Payroll software for startups

Customizable Reports: Look for the ability to generate various reports: payroll summaries, tax liability reports, general ledger reports, and even labor cost analyses.
Integration with Accounting Software: Seamless integration with popular accounting software like QuickBooks, Xero, or FreshBooks is a massive time-saver for reconciliation.

HR Features and Compliance Support

Beyond just payroll, some providers offer expanded HR functionalities.

New Hire Reporting: Automatic reporting of new hires to state agencies.
Benefits Administration: Integration with health insurance, 401k, and other benefit plans.
Time Tracking Integration: Compatibility with time and attendance systems to simplify payroll processing.
Compliance Advice: Access to resources or even direct HR professionals for compliance questions, especially around issues like FMLA, ADA, or state-specific labor laws.

Top Payroll Service Companies for Small Businesses

Navigating the multitude of payroll providers can be overwhelming.

Here’s a rundown of some of the industry leaders, highlighting their strengths and who they best serve.

Remember, it’s about matching their capabilities to your specific needs.

Gusto: Best for Small Businesses with HR Needs

Gusto has built a strong reputation for its user-friendly interface and comprehensive HR features, making it ideal for small businesses looking for more than just basic payroll. Free payroll software with payslips

Strengths:
- Unlimited Payroll Runs: You can run payroll as often as needed without extra charges.
- Automated Tax Filing: Handles all federal, state, and local payroll taxes automatically.
- Robust HR Features: Offers onboarding tools, time tracking, benefits administration health insurance, 401k, and HR support, even at lower-tier plans.
- Employee Self-Service: Intuitive portal for employees to manage their info, pay stubs, and W-2s.
- Transparent Pricing: Clear, monthly pricing plans with no hidden fees.
Pricing: Starts around $40/month plus $6/employee/month for basic payroll. Higher tiers include more HR features.
Good for: Startups, growing small businesses, and those who want an integrated HR and payroll solution. Over 200,000 businesses trust Gusto for their payroll and HR needs.

ADP Payroll: Best for Scalability and Comprehensive Solutions

ADP is a giant in the payroll industry, serving businesses of all sizes.

Their small business offerings are robust, catering to those who anticipate growth or need highly specialized features.
* Market Leader: Decades of experience and a massive client base over 900,000 clients globally, with a significant portion being small businesses.
* Scalability: Can easily accommodate business growth, from a few employees to hundreds.
* Extensive Features: Offers a wide range of services beyond payroll, including HR management, time and attendance, talent acquisition, and compliance support.
* Dedicated Support: Known for professional support, though sometimes complex for very small businesses.
* Compliance Expertise: Deep knowledge and resources for navigating complex labor laws.

Pricing: Varies significantly based on features and employee count, often requiring a custom quote.
Good for: Small businesses with complex payroll needs, those planning rapid expansion, or those preferring a well-established, full-service provider.

QuickBooks Payroll: Best for Existing QuickBooks Users

If you’re already using QuickBooks Online for your accounting, integrating QuickBooks Payroll is often a no-brainer due to its seamless connection.
* Seamless Integration: Direct, real-time sync with QuickBooks Online, eliminating manual data entry.
* Automated Tax Filing: Offers full-service payroll with automatic tax calculations, filings, and payments.
* User-Friendly Interface: Familiar interface for current QuickBooks users.
* Multiple Plans: Different tiers catering to basic payroll needs up to full-service, HR-integrated solutions.

Pricing: Starts around $45/month plus $6/employee/month for basic full-service payroll.
Good for: Small businesses currently using QuickBooks Online, looking for an all-in-one accounting and payroll solution. Over 4.5 million small businesses use QuickBooks products, with many leveraging their payroll services.

Paychex: Best for Businesses Seeking Dedicated Support

Paychex is another long-standing payroll giant known for its personalized service and comprehensive offerings, particularly beneficial for businesses that appreciate a dedicated point of contact.
* Dedicated Payroll Specialist: Many plans offer a dedicated specialist, providing a single point of contact for questions and support.
* Wide Range of Services: Beyond payroll, offers HR, benefits, retirement, and insurance solutions.
* Compliance Expertise: Strong focus on regulatory compliance and risk management.
* Time and Attendance: Integrates with various time clock systems.

Pricing: Custom quotes, similar to ADP, based on specific needs and employee count.
Good for: Small to medium-sized businesses that value personalized support, have complex compliance requirements, or need a broad range of HR and payroll services. Paychex serves over 740,000 clients.

Patriot Payroll: Best for Budget-Conscious Small Businesses

Patriot Payroll is an excellent option for very small businesses looking for an affordable, straightforward payroll solution without sacrificing essential features.
* Affordable Pricing: One of the most budget-friendly options on the market.
* Simple and Intuitive: Easy to set up and use, even for those new to payroll software.
* Basic Payroll & Tax Filing: Offers both self-service and full-service payroll with tax filing capabilities.
* Good Customer Support: Highly-rated customer service. Best payroll software for medium business

Pricing: Starts as low as $17/month plus $4/employee/month for basic payroll. full service payroll around $37/month plus $4/employee/month.
Good for: Micro-businesses, startups, and small businesses with simple payroll needs who are highly price-sensitive. Patriot serves tens of thousands of small businesses.

The Onboarding Process: What to Expect When Hiring a Payroll Service

So, you’ve decided to pull the trigger and outsource your payroll.

What happens next? The onboarding process is crucial, and a good payroll provider makes it as smooth as possible.

Expect a structured approach designed to get you up and running efficiently.

Initial Setup and Data Migration

This is where your provider gathers all the necessary information about your business and employees.

Company Information: You’ll provide your Employer Identification Number EIN, state tax IDs, business address, and banking information.
Employee Data: This includes names, addresses, Social Security numbers, hiring dates, pay rates, W-4 information, direct deposit details, and any deductions e.g., health insurance premiums, 401k contributions.
Historical Payroll Data: If you’ve been running payroll previously, you’ll need to provide year-to-date payroll data to ensure accurate W-2s at year-end. This can often be uploaded directly or entered with assistance from the provider. A typical setup for a small business with 5-10 employees can take anywhere from a few hours to a couple of days once all information is ready.

Integration with Existing Systems

If you’re using accounting software or time tracking systems, integration is a key step. Workful scheduling

Accounting Software: The payroll service will typically guide you through connecting to your accounting platform e.g., QuickBooks, Xero to automatically sync payroll data to your general ledger. This eliminates manual journal entries.
Time and Attendance: If you use a separate time tracking system, the payroll provider will help integrate it so that employee hours are automatically imported for payroll processing. This can reduce payroll processing time by up to 75% for businesses with hourly employees.

Training and Ongoing Support

Once the setup is complete, you and your team will need to understand how to use the system.

Platform Walkthrough: The provider will typically offer a guided tour of their online portal, showing you how to submit hours, view reports, and manage employee data.
Designated Contact: Many providers assign a dedicated representative or offer robust customer support channels phone, email, chat for ongoing questions and issues. This is particularly valuable during your first few payroll runs.
Resource Library: Access to help articles, FAQs, and video tutorials is also common and extremely useful for self-service problem-solving.

Cost Considerations: What Does Payroll Service Really Cost?

Let’s talk brass tacks: how much is this going to set you back? The cost of payroll services for small businesses isn’t a fixed number.

It varies based on several factors, but generally, it’s an investment that pays for itself.

Pricing Models Explained

Most payroll providers use one of two primary pricing models:

Base Fee + Per-Employee Fee: This is the most common model. You pay a fixed monthly base fee for the service platform itself, plus an additional per-employee fee each month. For example, a base fee of $40/month plus $6/employee/month. So, for 5 employees, it would be $40 + 5 * $6 = $70/month.
Tiered Plans: Some providers offer different service tiers e.g., Basic, Plus, Premium with varying features at different price points. These often still include a per-employee fee on top of the tier price.

Factors Influencing Cost

Number of Employees: This is the biggest driver of cost. The more employees you have, the higher your per-employee fees will add up.
Features Included: Basic payroll calculations, tax filing, direct deposit is generally cheaper. Adding HR features onboarding, benefits admin, time tracking, dedicated support, or advanced reporting will increase the cost.
Frequency of Payroll: Most providers offer unlimited payroll runs, but some might charge extra for off-cycle payrolls or special runs.
Add-Ons: Services like year-end W-2/1099 delivery, state unemployment insurance SUI management, or specific HR consulting might be additional costs.
Discounts: Some providers offer discounts for annual upfront payments or for signing up through specific partnerships.

ROI: Is the Investment Worth It?

Absolutely. Workful account

While there’s a monthly cost, the return on investment ROI comes from several areas:

Time Savings: As mentioned, if you’re spending eight hours a month on payroll and value your time at $50/hour, that’s $400 in lost productivity. A payroll service costing $100-$200/month is often a net gain.
Penalty Avoidance: The cost of a single payroll tax penalty can easily be hundreds or even thousands of dollars. Outsourcing virtually eliminates this risk.
Reduced Stress: This is an intangible but invaluable benefit. Knowing your payroll is handled correctly and on time frees up mental bandwidth for strategic thinking.
Improved Employee Morale: Accurate and timely payments contribute to a positive workplace environment, leading to better employee retention. Studies show that 60% of employees consider timely and accurate pay critical to job satisfaction.

When to Make the Switch: Signs Your Small Business Needs Payroll Services

“I’ll just do it myself” is a common refrain among small business owners, but there comes a point when that approach becomes more of a hindrance than a help.

Recognizing these signs means it’s time to seriously consider outsourcing.

Increasing Employee Count

The complexity of payroll scales non-linearly with the number of employees.

More W-4s, More Deductions: Each new hire adds a new W-4 form, potentially new deductions health, 401k, and more calculations. Going from 2 employees to 5 might not seem like much, but jumping from 5 to 15 significantly increases the workload and potential for error.
Compliance for More Employees: With more employees, you might cross thresholds that trigger new compliance requirements e.g., ACA reporting requirements for businesses with 50 or more full-time equivalent employees, though this is beyond “small business” for many.

Struggling with Tax Compliance and Deadlines

This is perhaps the clearest indicator that you need professional help. Online payroll processing services

Missed Deadlines: Are you consistently scrambling to file Forms 941 or state tax returns on time? Or worse, missing them altogether? Each missed deadline often comes with a penalty.
Confusion Over Tax Laws: Do terms like FUTA, SUTA, gross-up, or garnishments make your head spin? Tax laws are constantly changing, and staying current is a full-time job in itself. In 2023, there were over 1,000 changes to payroll tax laws across federal, state, and local levels.
Receiving IRS Notices: If you’re getting letters from the IRS or your state tax agency regarding discrepancies or late payments, it’s a huge red flag.

Spending Too Much Time on Payroll

Your time as a business owner is precious.

Opportunity Cost: Every hour you spend on payroll is an hour you’re not spending on sales, marketing, strategic planning, or product development. What’s the value of your time if spent on growth activities?
Manual Processes: Are you still using spreadsheets, manually calculating taxes, and writing checks? This is highly inefficient and prone to errors. Automation through a payroll service can cut processing time by up to 80%.

Experiencing Growth or Anticipating Changes

Growth is exciting, but it brings new administrative challenges.

Expanding to New States: Hiring employees in different states means dealing with entirely new sets of state and local tax laws, unemployment insurance rates, and labor regulations. A national payroll provider is invaluable here.
Offering New Benefits: Introducing a 401k, health insurance, or other benefits adds layers of complexity to payroll deductions and compliance.
Seasonal Fluctuations: If your business has seasonal hiring peaks and troughs, managing payroll manually becomes a logistical nightmare during busy periods.

Integrating Payroll Services with Your Business Operations

Bringing a payroll service on board isn’t just about handing over a task.

It’s about seamlessly integrating it into your existing operational flow.

The goal is to make your business run more smoothly, not introduce new friction points. Workful payroll canada

Accounting Software Integration

This is paramount for financial accuracy and efficiency.

Automated Journal Entries: A good payroll service will integrate directly with your accounting software e.g., QuickBooks, Xero, Sage. This means that every time payroll runs, the corresponding journal entries wages expense, payroll tax expense, cash, liabilities are automatically posted to your general ledger. This eliminates manual data entry, which is notorious for errors and time consumption.
Real-time Financial Reporting: With integrated data, your financial reports Profit & Loss, Balance Sheet will always be up-to-date, giving you an accurate picture of your labor costs and cash flow.

Time and Attendance Systems Integration

If you have hourly employees, integrating time tracking is a must.

Automated Hour Imports: Instead of manually entering hours into the payroll system, employees clock in and out using a time tracking app or physical time clock, and those hours are automatically imported for payroll processing. This reduces errors, saves significant time, and ensures compliance with wage and hour laws.
Overtime and Break Compliance: Integrated systems can automatically calculate overtime, track breaks, and flag potential compliance issues, helping you avoid violations.

Benefits Administration Integration

For businesses offering employee benefits, seamless integration is crucial.

Deduction Management: When employees enroll in health insurance, 401k plans, or other benefits, the payroll system should automatically deduct the correct amounts from their paychecks and remit them to the respective providers.
Reporting: The system can generate reports on benefit deductions, employer contributions, and employee participation, simplifying year-end reporting and compliance. This integration minimizes the chance of errors in deductions, which can be a huge source of employee dissatisfaction.

Onboarding and Offboarding Workflows

Leveraging the payroll service for HR aspects of employee lifecycle management.

New Hire Setup: Many payroll services offer integrated onboarding features, allowing new hires to digitally complete their W-4, I-9, and direct deposit information before their first day. This streamlines the administrative burden and ensures compliance from day one.
Termination Management: When an employee leaves, the service can assist with final paychecks, COBRA notifications, and other termination-related compliance requirements, ensuring a smooth offboarding process.

The Future of Payroll for Small Businesses: Trends and Innovations

Staying aware of these trends can help small businesses choose a provider that’s not just good for today but also for tomorrow. Payroll solutions for accountants

AI and Automation

Artificial intelligence and advanced automation are transforming payroll beyond simple calculations.

Predictive Analytics: AI can analyze historical data to predict future labor costs, identify potential compliance risks, or even forecast staffing needs based on seasonal trends.
Smart Automation: Beyond just processing payroll, AI can automate more complex tasks like anomaly detection e.g., flagging unusually high hours for an employee, ensuring data accuracy, and even recommending optimal payroll schedules.
Conversational Interfaces: Expect more payroll systems to incorporate natural language processing, allowing business owners to get information or initiate actions simply by asking questions.

Real-Time Payments On-Demand Pay

The traditional bi-weekly or monthly pay cycle is being challenged by the desire for immediate access to earned wages.

Financial Flexibility for Employees: Employees want access to their earned wages before payday, especially in emergencies or to cover unexpected expenses. This can reduce reliance on high-interest loans.
Attraction and Retention Tool: Offering on-demand pay through integrations with payroll services can be a significant differentiator in attracting and retaining talent, particularly in industries with high turnover. Over 30% of U.S. companies are now exploring or implementing earned wage access solutions.

Enhanced Data Security and Privacy

With increasing cyber threats and stricter data privacy regulations like GDPR or CCPA, security will remain a top priority.

Blockchain for Data Integrity: While still nascent, blockchain technology holds promise for creating immutable records of payroll transactions, enhancing security and transparency.
Advanced Encryption and Biometrics: Expect even more sophisticated encryption methods and the wider use of biometric authentication for accessing sensitive payroll data.

Greater Integration and Ecosystems

Payroll services will become even more embedded within a larger business operating system.

All-in-One Platforms: The trend towards integrated HR, payroll, benefits, and even talent management will continue, offering small businesses a single platform to manage their entire workforce lifecycle.
API-First Approach: Open APIs will allow payroll services to seamlessly connect with a wider array of third-party applications, from budgeting tools to industry-specific operational software, creating a truly connected business ecosystem.

Personalized Employee Experiences

Beyond just accurate pay, payroll services will focus on the employee experience. Payroll comparison

Customizable Employee Portals: More personalized dashboards where employees can not only view pay stubs but also manage benefits, access HR resources, track performance, and even participate in financial wellness programs.
Financial Wellness Tools: Payroll providers may offer or integrate with tools that help employees with budgeting, savings, and financial education, further enhancing the value proposition beyond just getting paid.

Conclusion: Making the Right Choice for Your Business

Choosing the right payroll service company for your small business isn’t just about handing off a task.

It’s about investing in peace of mind, compliance, and efficiency.

By offloading the complexities of tax filings, compliance updates, and accurate payments, you free up invaluable time and resources to focus on what you do best: growing your business.

Whether you opt for a comprehensive solution like ADP, a user-friendly platform like Gusto, or a budget-friendly option like Patriot Payroll, the key is to assess your specific needs, consider scalability, and prioritize features that truly streamline your operations.

Make an informed decision, and watch your business thrive without the payroll headaches. Workful time tracking demo

Frequently Asked Questions

What are payroll services companies?

Payroll services companies are third-party providers that manage all aspects of a business’s payroll, including calculating wages, withholding taxes, filing tax forms, remitting payments to tax authorities, and handling direct deposits for employees.

Why do small businesses need payroll services?

Small businesses need payroll services to save time, ensure compliance with complex tax laws, avoid costly penalties for errors or late filings, maintain data security, and free up resources to focus on core business operations and growth.

How much do payroll services typically cost for small businesses?

Payroll services typically cost between $40 and $100 per month for a base fee, plus an additional $4 to $10 per employee per month, depending on the provider and the features included.

What is the difference between full-service and self-service payroll?

Full-service payroll means the provider handles all aspects, including tax calculations, filings, and remittances. Self-service payroll means the provider calculates wages and taxes, but the business owner is responsible for filing and remitting the taxes themselves.

What features should I look for in a payroll service?

Key features to look for include automated tax filing and remittance, direct deposit, employee self-service portals, customizable reporting, integration with accounting and time tracking software, and HR compliance support. Workful payroll api

Is Gusto a good payroll service for small businesses?

Yes, Gusto is widely considered an excellent payroll service for small businesses, known for its user-friendly interface, unlimited payroll runs, transparent pricing, and robust integrated HR features.

Is ADP good for small businesses?

Yes, ADP is a very strong option for small businesses, especially those anticipating growth or needing comprehensive HR and compliance solutions.

They offer scalability and extensive features, albeit often at a higher price point.

Does QuickBooks Payroll integrate with QuickBooks Online?

Yes, QuickBooks Payroll offers seamless and direct integration with QuickBooks Online, making it a very convenient option for businesses already using QuickBooks for their accounting.

Can payroll services help with tax compliance?

Yes, a primary benefit of payroll services is their expertise in tax compliance. In house payroll

They stay updated on federal, state, and local tax laws, ensuring accurate calculations, timely filings, and remittance of all necessary payroll taxes.

Do payroll services handle W-2s and 1099s?

Yes, reputable payroll services will automatically generate and file W-2 forms for employees and 1099 forms for independent contractors at the end of the year, usually electronically.

What is the onboarding process like with a payroll service?

The onboarding process typically involves providing company and employee data, setting up bank accounts, integrating with existing accounting/time tracking systems, and receiving training on how to use the provider’s online platform.

How long does it take to set up payroll services?

Setting up payroll services can take anywhere from a few hours to several days, depending on the completeness of your data and the complexity of your business.

Most providers aim for a quick and efficient setup. Hr payroll software india

Can payroll services help with employee benefits administration?

Many full-service payroll providers offer integrated benefits administration, allowing you to manage health insurance, 401ks, and other employee benefits directly through their platform, including deductions and remittances.

What if I only have one or two employees? Do I still need a payroll service?

While you can do it yourself, even for one or two employees, a payroll service can still save you significant time, ensure compliance, and provide peace of mind, often for a very affordable cost.

Are payroll services secure?

Reputable payroll services invest heavily in data security measures, including encryption, secure servers, and multi-factor authentication, making them generally more secure than managing sensitive payroll data in-house.

Can payroll services help with time tracking?

Many payroll services offer integrated time tracking tools or seamless integration with popular third-party time and attendance systems, allowing for automatic import of hours for payroll processing.

What kind of reports can I get from a payroll service?

You can typically get a variety of reports, including payroll summaries, tax liability reports, general ledger reports, detailed employee earning statements, and labor cost analyses.

What if I make a mistake or need an off-cycle payroll run?

Most payroll services allow for easy corrections and offer the flexibility to run off-cycle payrolls for bonuses, commissions, or adjustments, though some may charge an additional fee for these extra runs.

How do I choose the best payroll service for my small business?

To choose the best service, assess your budget, the number of employees, desired features basic payroll vs. full HR, integration needs, customer support preferences, and read reviews from other small business owners.

Is outsourcing payroll really worth the cost for a small business?

Yes, for most small businesses, outsourcing payroll is definitely worth the cost.

The investment is typically offset by the time saved, the avoidance of costly penalties, improved accuracy, reduced stress, and the ability to focus on core business growth.

Payroll services companies for small businesses