Navigating payroll for your small business in South Africa can feel like a daunting task, but it doesn’t have to be. The clear answer to simplifying this critical function is investing in dedicated payroll software. This isn’t just about cutting down on manual errors. it’s about ensuring compliance with ever-changing tax laws like PAYE, UIF, and SDL, managing employee benefits, and providing accurate, timely payments. For small businesses in South Africa, a robust payroll solution means less time spent on administrative burdens and more time focused on growth and core operations, ultimately saving you money and headaches in the long run. It’s about creating efficiency and peace of mind in one of the most vital aspects of your business.

Table of Contents

Why Small Businesses in South Africa Need Dedicated Payroll Software

For a small business owner, your time is precious, and every minute spent wrestling with tax tables is a minute not spent growing your venture. Dedicated payroll software isn’t a luxury.

It’s a foundational tool for efficiency, compliance, and even employee morale.

Ensuring Compliance with SARS Regulations

South Africa’s tax regime, administered by the South African Revenue Service SARS, is complex and frequently updated.

Missing a single detail can lead to penalties and audits.

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PAYE Pay As You Earn: This is the tax employees pay on their income. Software automates the correct calculation based on income brackets and deductions.
UIF Unemployment Insurance Fund: Both employers and employees contribute to this fund. Accurate calculations and submissions are crucial.
SDL Skills Development Levy: This levy supports skills development initiatives. Businesses with an annual payroll exceeding R500,000 must contribute.
EMP201, EMP501, and IRP5 Submissions: These are critical monthly and annual submissions to SARS. Payroll software generates these reports automatically, drastically reducing the chance of errors.
B-BBEE Compliance: While not directly a payroll tax, accurate employee data managed by payroll software can assist in B-BBEE reporting, especially concerning skills development and employment equity. According to a recent study by the Small Business Institute, regulatory compliance is one of the top challenges for over 60% of SMEs in South Africa.

Saving Time and Reducing Manual Errors

Think about the hours you currently spend on payroll. Now imagine that time being slashed. Doing payroll for a small business

Automated Calculations: From gross pay to net pay, including all deductions and contributions, the software handles it. No more frantic double-checking of formulas.
Payslip Generation: Professional, detailed payslips are generated instantly, providing transparency for your employees.
Leave Management Integration: Many solutions integrate leave tracking, automatically deducting leave days and updating payroll.
Reduced Rework: Manual entry often leads to typos or calculation errors, requiring tedious rework. Software virtually eliminates this. For instance, a small business processing payroll for 10 employees manually might spend 8-10 hours per month. with software, this can drop to under 2 hours.

Enhancing Data Security and Confidentiality

Employee financial data is highly sensitive. Protecting it is not just good practice.

It’s a legal obligation under acts like POPIA Protection of Personal Information Act.

Encrypted Data Storage: Reputable payroll software uses robust encryption to protect sensitive information from breaches.
Access Control: You can set permissions, ensuring only authorized personnel have access to payroll data.
Audit Trails: Most systems log every action, providing a clear trail for any discrepancies or changes made.
Backup and Recovery: Cloud-based solutions offer automatic backups, ensuring your critical data is never lost, even if your local hardware fails. Data breaches cost South African businesses an average of R40.3 million approximately $2.7 million USD, highlighting the importance of robust security.

Key Features to Look for in South African Payroll Software

Not all payroll software is created equal, especially when considering the unique South African context.

When you’re evaluating options, focus on features that directly address your business needs and local regulatory requirements.

SARS Compliance and Reporting

This is non-negotiable. Your software must be fully aligned with SARS. New payroll system

Automatic Tax Updates: SARS tax tables change annually, sometimes more frequently. The software should update automatically without manual intervention.
EMP201, EMP501, IRP5 Generation: The ability to generate these reports accurately and in the correct format for eFiling is crucial.
UIF and SDL Calculations: Ensuring correct contributions for these levies.
Tax Certificate Management: Easy generation and submission of IRP5/IT3a certificates at year-end. Look for systems that boast a 100% SARS compliance rate and are regularly audited or certified by relevant bodies.

Employee Self-Service ESS Portal

Empowering employees can significantly reduce administrative overhead.

Payslip Access: Employees can view and download current and historical payslips anytime, anywhere.
Leave Applications and Balances: Employees can apply for leave directly through the portal and check their leave balances, reducing queries to HR.
Personal Information Updates: Employees can update their contact details or banking information, streamlining the process.
Tax Certificate Retrieval: Easy access to IRP5s for tax season. Companies implementing ESS portals report a reduction of up to 30% in HR administrative tasks.

Integration Capabilities

Your payroll system shouldn’t operate in a silo.

Seamless integration with other business tools is a huge plus.

Accounting Software: Integration with popular accounting packages like Xero, QuickBooks, or Sage Pastel allows for automatic posting of payroll expenses, reducing manual reconciliation.
Time and Attendance Systems: If you use biometric scanners or clock-in systems, direct integration eliminates manual time sheet entry.
HR Management Systems HRMS: For larger small businesses, integration with an HRMS provides a comprehensive view of employee data from recruitment to retirement. A recent survey found that businesses using integrated systems save on average 15-20 hours per month on data entry and reconciliation.

Scalability and User-Friendliness

Your business will hopefully grow, and your software should grow with it.

Scalability: Can the system handle an increase in employees without a complete overhaul? Look for solutions that price per employee, allowing flexible growth.
User-Friendliness: An intuitive interface means less training time and fewer errors. Drag-and-drop features, clear dashboards, and easy navigation are key.
Reporting and Analytics: Robust reporting tools allow you to gain insights into your payroll costs, employee demographics, and more. For example, being able to quickly generate a report on your total wage bill for the last quarter can be invaluable for budgeting.

Top Payroll Software Options for Small Businesses in South Africa

The South African market offers a variety of excellent payroll software solutions tailored for small and medium-sized enterprises SMEs. Each has its strengths, so it’s about finding the best fit for your specific needs and budget. Workful payroll uk

Sage Payroll

Sage is a global leader with a strong local presence, offering several payroll solutions.

Sage Business Cloud Payroll Professional: A comprehensive cloud-based solution suitable for growing SMEs. It handles complex payroll scenarios, multiple pay runs, and offers robust reporting.
Sage Business Cloud Payroll: A simpler, more affordable cloud option ideal for micro and small businesses. It focuses on essential payroll processing and SARS compliance.
Key Features:
- Full SARS compliance with automatic updates for PAYE, UIF, SDL.
- Employee Self-Service ESS portal.
- Integration with Sage accounting software.
- Strong reporting capabilities.
- Dedicated local support.
Ideal for: Small businesses looking for a reputable, established brand with comprehensive features and strong local support. Sage holds a significant market share, with over 30% of South African businesses using a Sage product for financial management.

PaySpace

PaySpace is a homegrown South African success story, known for its truly unified, cloud-native platform.

Cloud-Native: Built from the ground up for the cloud, offering seamless access and updates.
Comprehensive Features: Handles payroll, HR, time & attendance, and talent management all within a single platform.
African Reach: While strong in SA, PaySpace also supports payroll across various African countries, making it ideal for businesses with regional operations.
- Real-time calculations and reporting.
- Extensive statutory compliance for SA and other African regions.
- Advanced ESS portal.
- BI Business Intelligence and analytics for deeper insights.
Ideal for: Small to medium businesses that want a single, integrated cloud solution for payroll and HR, especially if they envision regional expansion. PaySpace boasts a 99.9% uptime guarantee, crucial for continuous payroll operations.

SimplePay

True to its name, SimplePay focuses on ease of use while still offering robust features.

User-Friendly Interface: Designed for simplicity, making it easy for non-payroll experts to navigate.
Affordable: Often one of the more cost-effective options, especially for smaller headcounts.
Excellent Support: Known for responsive and helpful customer service.
- Automated SARS submissions EMP201, EMP501, IRP5.
- Cloud-based with secure data storage.
- Leave management and expense claims.
- Customizable payslip options.
Ideal for: Micro and small businesses that prioritize simplicity, affordability, and ease of use, with minimal complex payroll requirements. SimplePay often ranks highly in user satisfaction surveys, with over 90% of users reporting a positive experience.

Other Notable Options

While the above are major players, consider these as well:

Payroll Solutions e.g., Paymaster: These are often desktop-based solutions, sometimes preferred by businesses with very specific offline needs, though cloud is increasingly dominant.
QuickBooks Payroll: If you’re already using QuickBooks for accounting, their integrated payroll offering can be a seamless extension.
Local Providers: Many smaller, regional software providers offer bespoke solutions that might cater to niche requirements.

Cloud-Based vs. On-Premise Payroll Software: Making the Right Choice

When it comes to deploying your payroll software, you generally have two main architectural choices: cloud-based SaaS or on-premise installed locally. For small businesses in South Africa, the cloud-based model is overwhelmingly the more suitable and recommended option. Workful accountant pricing

The Cloud Advantage SaaS Model

Cloud-based payroll software is hosted by the vendor and accessed via the internet, much like your email or social media.

Accessibility: Access your payroll from anywhere, anytime, on any device with an internet connection. Perfect for remote work or managing payroll on the go.
Automatic Updates: The vendor handles all software updates, including critical SARS compliance changes, security patches, and feature enhancements. You’re always on the latest version.
Lower Upfront Costs: Typically involves a monthly or annual subscription fee, eliminating the need for large upfront capital expenditure on licenses and hardware.
Scalability: Easily scale up or down based on your employee count, paying only for what you use.
Data Security & Backups: Reputable cloud providers invest heavily in enterprise-grade security, data encryption, and regular offsite backups. This is far more robust than what most small businesses can achieve locally.
Reduced IT Burden: No need for dedicated IT staff to manage servers, software installations, or maintenance. The vendor handles all the technical heavy lifting.
Disaster Recovery: In case of a local disaster e.g., office fire, power outage, your data is safe and accessible from another location.
Market Trend: The global trend, including in South Africa, is overwhelmingly towards cloud solutions. By 2025, over 80% of enterprise workloads are expected to be in the cloud.

The On-Premise Consideration Traditional Model

On-premise software is installed directly on your company’s servers and computers.

Higher Upfront Costs: Requires purchasing licenses, hardware servers, and potentially hiring IT personnel for installation and maintenance.
Manual Updates: You are responsible for installing all software updates and patches, which can be time-consuming and prone to error, especially for critical tax compliance updates.
Limited Accessibility: Typically accessible only from your office network unless you set up complex remote access solutions.
Security Responsibility: Your business is solely responsible for data security, backups, and disaster recovery, which can be a significant burden for a small team.
Less Scalable: Scaling requires additional hardware purchases and complex configurations.

For the vast majority of small businesses in South Africa, cloud-based payroll software is the superior choice, offering flexibility, cost-effectiveness, enhanced security, and peace of mind regarding compliance.

Implementing Payroll Software: A Step-by-Step Guide

Successfully implementing new payroll software is more than just installing it. it’s a strategic process.

A smooth transition ensures minimal disruption and maximum benefit. Payroll technology

1. Data Gathering and Preparation

This is the most critical preparatory step. Accuracy here prevents headaches later.

Collect Employee Data: Full names, ID numbers, tax numbers SARS, banking details, addresses, job titles, start dates, and any applicable leave balances.
Historical Payroll Records: Gather payslips, tax certificates IRP5s, and payroll reports from previous periods, especially if migrating mid-financial year.
Company Information: Business registration number, SARS PAYE/UIF/SDL numbers, and banking details.
Review Policies: Understand your company’s leave policies, bonus structures, and any other unique payroll rules.
Data Accuracy: Ensure all data is up-to-date and free from errors. Inaccurate data is the leading cause of payroll delays and errors, contributing to over 40% of payroll issues in some businesses.

2. Software Setup and Configuration

This is where you tailor the software to your specific business needs.

Company Settings: Input your business details, financial year-end, and statutory registration numbers.
Employee Import: Most software allows bulk import of employee data via CSV or Excel. Double-check all imported data.
Earning and Deduction Codes: Set up all your specific earning types e.g., basic salary, commission, bonuses and deduction types e.g., provident fund, medical aid, loans.
Leave Rules: Configure your annual leave, sick leave, and other leave types according to South African labor laws and your company policy.
Bank File Setup: Configure the format for direct deposit files to your bank.

3. Parallel Run Highly Recommended

Don’t just switch overnight.

Run both your old and new systems simultaneously for at least one payroll cycle.

Process Two Pay Runs: Run payroll using both your old method manual or previous software and the new software.
Compare Results: Meticulously compare the net pay, deductions, and tax calculations from both systems for each employee.
Identify Discrepancies: Investigate any differences immediately. This helps iron out configuration issues before they affect real payments.
Duration: A parallel run of 1-2 months is ideal, especially if your payroll includes complex elements like commissions or overtime.

4. Training and Go-Live

Once you’re confident in the system, it’s time to roll it out. Payroll and tax software for small business

User Training: Train anyone who will be using the software HR, finance, management. Focus on practical tasks like processing a pay run, generating reports, and managing leave.
Employee Communication: Inform employees about the new system, especially if an ESS portal is being introduced. Provide instructions on how to access payslips and manage their data.
Go-Live: Process your first official payroll using the new software. Have support available for any immediate issues.

5. Post-Implementation Review and Ongoing Support

Implementation doesn’t end after the first successful pay run.

Monitor and Review: Continuously monitor the system for any issues. Schedule regular checks to ensure data accuracy and compliance.
Leverage Support: Don’t hesitate to use the vendor’s customer support for any questions or issues. Many offer online knowledge bases, live chat, or phone support.
Stay Updated: Keep an eye on software updates and new features. Attend webinars or read release notes to maximize your use of the system.
Feedback Loop: Encourage feedback from users to identify areas for improvement or further training.

Cost Considerations for Payroll Software in South Africa

Understanding the cost structure of payroll software is crucial for effective budgeting.

Prices vary significantly based on features, the number of employees, and the vendor.

Pricing Models

Most payroll software in South Africa uses one of two primary pricing models, or a hybrid of both.

Per-Employee Per-Month: This is the most common model, especially for cloud-based solutions. You pay a set fee for each active employee processed each month. This is highly scalable, as your costs directly align with your headcount.
- Example: R50 per employee per month. If you have 10 employees, your cost is R500.
Tiered Pricing: Vendors might offer different tiers e.g., Basic, Standard, Premium with varying feature sets and employee limits. Each tier has a flat monthly fee.
- Example: Basic up to 5 employees, R250/month, Standard up to 20 employees, R750/month.
Annual Subscriptions: Some vendors offer a discount if you pay for a full year upfront.

Factors Influencing Cost

Several factors will impact the final price you pay. Workful retirement

Number of Employees: This is the primary driver of cost. The more employees you have, the higher your monthly fee.
Feature Set: Basic payroll processing will be cheaper than solutions that include advanced HR features, time and attendance, or extensive reporting.
Support Level: Premium support, dedicated account managers, or faster response times might come at an additional cost.
Add-ons and Integrations: While some integrations are standard, others might be premium add-ons e.g., specific accounting software integrations.
Training and Implementation: Some vendors charge for initial setup, data migration, or in-person training. Many offer free online resources or basic setup guides.
Contract Length: Shorter contracts month-to-month might be slightly more expensive per month than longer annual commitments.

Typical Price Ranges for Small Businesses South Africa

While prices can fluctuate, here’s a general idea for small businesses:

Micro Businesses 1-5 employees: Expect to pay anywhere from R150 to R400 per month. SimplePay and basic Sage plans often fall into this category.
Small Businesses 6-20 employees: Costs can range from R400 to R1,200 per month, depending on the features and vendor. Sage Business Cloud Payroll and some PaySpace tiers would be relevant here.
Growing Small Businesses 21-50 employees: You might be looking at R1,200 to R3,000+ per month, especially for more advanced features or comprehensive HR integration.

It’s crucial to get a detailed quote from vendors based on your specific employee count and desired features. Always ask about hidden fees, setup costs, and what’s included in each pricing tier. Remember, the cheapest option isn’t always the best. value for money, including features and support, is key.

Maximizing the Benefits of Your Payroll Software

Simply installing payroll software isn’t enough.

Actively leveraging its capabilities will yield the greatest returns for your small business.

Think of it as a tool that can do more than just process payslips. Best payroll software for small business in india

Integrate with Other Business Systems

This is where the magic happens.

A truly integrated ecosystem saves immense time and reduces errors.

Accounting Software: Automatically push payroll expenses, tax liabilities, and employee deductions directly to your general ledger. This eliminates manual journal entries, speeds up month-end close, and ensures accurate financial reporting. Imagine your payroll costs being reconciled in seconds, not hours.
Time and Attendance: If your business tracks employee hours e.g., hourly staff, shifts, integrate your time tracking system. This feeds accurate work hours directly into payroll, automating overtime calculations and preventing discrepancies. This integration can cut payroll processing time by up to 50% for hourly employees.
HR Management: For larger small businesses, integrate with your HR system to sync employee onboarding, leave management, and performance data, creating a single source of truth for all employee information.

Leverage Employee Self-Service ESS Fully

Don’t just offer an ESS portal. encourage and train your employees to use it.

Reduce Admin Queries: Employees can access payslips, leave balances, and update personal details without contacting HR or payroll. This frees up your team to focus on more strategic tasks. A fully adopted ESS portal can reduce HR-related queries by up to 70%.
Improve Employee Satisfaction: Empowering employees with access to their own information fosters transparency and trust.
Go Paperless: Reduce printing and distribution costs associated with physical payslips and forms. This aligns with environmental sustainability goals too.

Utilize Reporting and Analytics for Strategic Decisions

Payroll software isn’t just for compliance. it’s a goldmine of data.

Cost Analysis: Generate reports on total payroll costs, breakdown of salaries vs. benefits, and cost per employee. This helps in budgeting, financial forecasting, and understanding your largest operating expense.
Compliance Audits: Easily pull reports for SARS audits, employment equity reporting, or internal financial reviews.
Workforce Planning: Analyze employee turnover, average tenure, and demographic data to inform your recruitment and retention strategies.
Budgeting: Use historical payroll data to accurately forecast future payroll expenses, crucial for cash flow management and strategic planning. Businesses that actively use payroll analytics report 15% better budget adherence related to human capital.

Regular Training and Updates

Technology evolves, and so should your team’s skills. Payroll services companies for small businesses

Stay Informed: Regularly check for software updates, new features, and legislative changes announced by the vendor.
Ongoing Training: Conduct refresher training for existing users and comprehensive training for new staff. Many vendors offer free webinars or online courses.
Best Practices: Review your payroll processes periodically to ensure you’re using the software efficiently and adhering to best practices.

By actively engaging with your payroll software’s capabilities, you transform it from a mere administrative tool into a strategic asset that supports your business’s growth and efficiency.

Future Trends in Payroll Software for South Africa

Staying aware of these trends can help your small business remain competitive and prepared.

Increased Automation and AI

Artificial intelligence AI and machine learning ML are set to further revolutionize payroll.

Smart Data Entry: AI could automate data entry from various sources, reducing manual input errors.
Anomaly Detection: ML algorithms can identify unusual payroll patterns e.g., incorrect deductions, unusual overtime claims that might indicate fraud or error, flagging them for review.
Predictive Analytics: AI could help forecast future payroll costs more accurately based on historical data, hiring plans, and economic indicators.
Robotic Process Automation RPA: RPA bots could handle repetitive tasks like bank reconciliations or report generation, freeing up human staff. Reports suggest that up to 70% of routine payroll tasks could be automated within the next decade.

Enhanced Mobile Accessibility

The shift towards mobile-first experiences will continue to accelerate.

Robust Mobile Apps: Beyond just viewing payslips, mobile apps will offer more comprehensive functionalities for employees leave applications, expense submissions and managers approving timesheets, running quick reports.
Anywhere, Anytime Access: Increased reliance on mobile devices for managing business operations means payroll solutions must be fully functional on smartphones and tablets. Mobile payroll access is already a top priority for 65% of small businesses.

Greater Focus on Employee Experience EX

Payroll isn’t just about paying. it’s about the employee’s financial journey. My paycom

Personalized Financial Insights: Software might offer employees personalized insights into their earnings, deductions, and even retirement planning.
On-Demand Pay: While not widely adopted in SA yet, the global trend towards allowing employees access to earned wages before payday on-demand pay could emerge, requiring integrated payroll solutions.
Gamification: Some platforms might introduce gamified elements to encourage employee engagement with their financial well-being.

Stricter Data Privacy and Security

With regulations like POPIA in South Africa and GDPR globally, data security will remain a paramount concern.

Advanced Encryption: Even more sophisticated encryption methods to protect sensitive employee data.
Blockchain for Data Integrity: While still nascent, blockchain technology could potentially be used to create immutable records of payroll transactions, enhancing transparency and security.
Cybersecurity Training: Software providers will likely offer more integrated tools and resources to help businesses maintain strong cybersecurity practices.
Over 85% of global businesses identify cybersecurity as a top concern when adopting new cloud solutions.

Integration with Broader HR Ecosystems

Payroll will become an even more embedded component of holistic Human Capital Management HCM platforms.

Unified Platforms: The move towards single platforms that manage recruitment, onboarding, performance, learning, and payroll will continue, offering a truly integrated employee lifecycle view.
API-First Approach: More robust APIs Application Programming Interfaces will enable seamless data flow between different best-of-breed systems, giving businesses flexibility.

Staying abreast of these trends will ensure your small business selects payroll software that is not only compliant today but also future-proofed for tomorrow’s challenges.

FAQs for Payroll Software for Small Business South Africa

What is payroll software?

Payroll software is a digital tool designed to automate and manage the process of paying employees, including calculating wages, deductions, taxes, and generating payslips and tax reports.

Why is payroll software essential for small businesses in South Africa?

It’s essential for ensuring SARS compliance, reducing manual errors, saving time, enhancing data security, and improving overall efficiency in managing employee compensation. Payroll sign in

Is payroll software mandatory for small businesses in South Africa?

No, it’s not legally mandatory, but it is highly recommended due to the complexities of SARS regulations PAYE, UIF, SDL and the significant time savings and error reduction it offers.

What SARS compliance features should I look for in South African payroll software?

Look for automatic tax updates PAYE, UIF, SDL, the ability to generate EMP201, EMP501, and IRP5 certificates for eFiling, and accurate statutory deduction calculations.

Can payroll software help with UIF and SDL submissions in South Africa?

Yes, reputable payroll software automates the calculation of both UIF Unemployment Insurance Fund and SDL Skills Development Levy contributions and helps generate the necessary reports for submission.

What is an Employee Self-Service ESS portal, and why is it useful?

An ESS portal allows employees to access their payslips, apply for leave, view leave balances, and update personal information online, reducing administrative queries to HR and payroll.

Is cloud-based payroll software better than on-premise for small businesses in South Africa?

Yes, for most small businesses, cloud-based software is superior due to its accessibility, automatic updates, lower upfront costs, enhanced security, and reduced IT maintenance burden. Payroll software for startups

How much does payroll software cost for a small business in South Africa?

Costs vary but generally range from R150 to R400 per month for micro businesses 1-5 employees and R400 to R1,200 for small businesses 6-20 employees, typically on a per-employee per-month basis.

What are the top payroll software options for small businesses in South Africa?

Some of the top options include Sage Payroll Business Cloud Payroll, Payroll Professional, PaySpace, and SimplePay, each offering different strengths and price points.

Can payroll software integrate with accounting software like Xero or QuickBooks?

Yes, many modern payroll solutions offer seamless integration with popular accounting packages, allowing for automatic posting of payroll expenses and streamlined financial reconciliation.

How long does it take to implement new payroll software?

Implementation can vary, but typically takes a few weeks to a couple of months, depending on the complexity of your payroll, the number of employees, and the thoroughness of your parallel run.

What is a “parallel run” in payroll software implementation?

A parallel run involves processing payroll using both your old method and the new software simultaneously for at least one payroll cycle to compare results and identify any discrepancies before going live. Free payroll software with payslips

Can I manage employee leave with payroll software?

Yes, most payroll software includes robust leave management features, allowing you to track various leave types, manage applications, and calculate leave balances.

How secure is my employee data with payroll software?

Reputable payroll software, especially cloud-based solutions, employs advanced encryption, strict access controls, and regular backups to protect sensitive employee and financial data.

Can payroll software help me generate IRP5 certificates?

Yes, a primary function of compliant payroll software is to automatically generate accurate IRP5/IT3a certificates at year-end for both employees and SARS eFiling.

What if SARS changes tax laws? Will my software update automatically?

Yes, a key benefit of cloud-based payroll software is that the vendor is responsible for automatically updating the system to reflect the latest SARS tax laws and regulations.

Do I need an HR background to use payroll software?

While some HR knowledge is helpful, most modern payroll software is designed to be user-friendly, with intuitive interfaces that guide you through the process, even for non-experts. Best payroll software for medium business

Can payroll software handle different pay frequencies weekly, bi-weekly, monthly?

Yes, most comprehensive payroll solutions can accommodate various pay frequencies, allowing you to set up different pay runs for different employee groups.

What support options are typically available for payroll software?

Support usually includes online knowledge bases, FAQs, email support, live chat, and sometimes phone support, with varying levels of responsiveness depending on the vendor and your subscription plan.

Can payroll software help with B-BBEE compliance for small businesses?

While not a direct B-BBEE tool, payroll software provides accurate employee data demographics, salaries, skills development levy contributions which can be used to inform and support your B-BBEE reporting, particularly for employment equity and skills development pillars.

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