Peoplehr.com Review

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Based on checking the website Peoplehr.com, it presents itself as a robust cloud-based HR software platform designed to streamline HR and payroll processes for UK businesses.

The site highlights features like AI automation, employee self-service, and comprehensive reporting.

It emphasizes its utility for businesses of all sizes, from startups to larger enterprises with complex needs.

While the platform focuses on operational efficiency and employee management, it’s crucial to evaluate its offerings through a lens that values ethical business practices and transparency.

The website provides extensive information regarding its features, pricing, and implementation process, along with testimonials from prominent companies.

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Overall Review Summary:

  • Website Design & Usability: Clean, professional, and easy to navigate. Information is clearly structured.
  • Feature Transparency: Detailed explanations of features like HRIS, payroll, timesheets, and AI automation.
  • Pricing Clarity: Provides a clear, tiered pricing structure for its Starter, Core, and Pro packages, with transparent per-employee per-month costs. Elite+ requires contact for pricing.
  • Security Information: Explicitly states security measures, including authentication, encryption AES 256, and secure protocols TLS1.2+, HTTP secure. Also mentions cookie usage for internal server relevance.
  • Customer Support: Offers a support desk with HR specialists during office hours and a Help Centre with articles and videos for after-hours assistance.
  • Ethical Considerations General Business Operations: The service itself, being HR software, does not inherently engage in practices forbidden in Islam. It focuses on organizational efficiency, employee management, and data handling.
  • Customer Testimonials: Features reputable customer logos and direct quotes, although detailed case studies require deeper engagement.
  • Integration Capabilities: Lists various integrations with popular business software like Sage, Microsoft, Slack, Google Docs, and Zapier.

Peoplehr.com appears to be a legitimate and comprehensive HR software solution.

Its transparency in features, pricing, and security measures is commendable.

The emphasis on streamlining HR tasks, improving employee engagement, and providing data-driven insights aligns with efficient business management.

For businesses seeking a robust HR platform that prioritizes data security and operational efficiency, Peoplehr.com presents a strong option.

However, as with any software, potential users should conduct due diligence to ensure the specific functionalities align with their internal ethical guidelines and privacy policies.

Best Alternatives for HR Management Software:

  1. BambooHR
    • Key Features: Comprehensive HRIS, applicant tracking, onboarding, time-off tracking, performance management, reporting, mobile app.
    • Price: Custom quotes based on company size and features needed. Generally considered mid-to-high range.
    • Pros: Highly user-friendly interface, strong customer support, excellent for small to medium-sized businesses, robust reporting capabilities.
    • Cons: Can be pricey for very small businesses, some advanced features might require higher-tier plans.
  2. Paychex Flex
    • Key Features: Payroll processing, HR administration, time and attendance, benefits administration, recruiting, and onboarding.
    • Price: Varies widely based on services chosen. quote-based.
    • Pros: Scalable for businesses of all sizes, strong payroll functionalities, dedicated support teams, extensive range of HR services.
    • Cons: Can be complex to set up, pricing can be less transparent due to custom quotes, some users report a steeper learning curve.
  3. Gusto
    • Key Features: Full-service payroll, employee benefits, HR tools, onboarding, time tracking, compliance management.
    • Price: Tiered pricing Simple, Plus, Premium starting from around $40/month + $6-$12/person per month.
    • Pros: User-friendly interface, excellent for small to medium-sized businesses, strong focus on payroll and benefits, good customer support.
    • Cons: Less robust for very large enterprises, some advanced HR features may be limited compared to enterprise solutions.
  4. Zenefits
    • Key Features: HR, payroll, benefits, time and attendance, compliance, advisory services.
    • Price: Tiered pricing Essentials, Growth, Zen starting from approximately $10-$20 per employee per month.
    • Pros: Integrated platform for HR, payroll, and benefits. strong compliance features. useful for streamlining various HR functions.
    • Cons: Some users report occasional glitches, customer support can be inconsistent, pricing can add up with many employees.
  5. Rippling
    • Key Features: Integrates HR, IT, and finance in one platform. payroll, benefits, HRIS, applicant tracking, device management, app management.
    • Price: Modular pricing, starting from $8 per employee per month for core HR.
    • Pros: Extremely powerful and comprehensive, excellent for businesses looking to integrate multiple operational areas, highly scalable.
    • Cons: Can be significantly more expensive than other solutions, potentially overkill for very small businesses, complex setup.
  6. ADP Workforce Now
    • Key Features: HR, payroll, benefits, talent management, time and attendance, compliance.
    • Price: Custom quote based on company size and specific needs.
    • Pros: Industry leader with extensive experience, highly scalable for large enterprises, robust reporting and analytics, strong compliance support.
    • Cons: Can be expensive, interface can be complex for new users, customer service quality can vary.
  7. UKG Ready
    • Key Features: HR, payroll, talent, and time management all in one solution. mobile-first design, comprehensive reporting.
    • Price: Custom quote based on organizational needs.
    • Pros: Strong unified platform, excellent for workforce management, scalable, good for mid-sized businesses.
    • Cons: Implementation can be lengthy, pricing is not transparent, some users find the interface less intuitive than competitors.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Peoplehr.com Review & First Look

Peoplehr.com positions itself as a forward-thinking, cloud-based HR software solution designed to empower UK businesses by streamlining HR and payroll operations.

From a preliminary look at the website, the platform emphasizes putting “your people first” through efficient management, enhanced employee engagement, and self-service capabilities.

The initial impression is that of a professional and comprehensive system.

Initial Assessment of Website Presentation

The website’s design is clean, modern, and user-friendly, making it easy for visitors to navigate and understand the core offerings. The prominent display of a “4 min demo” and a Trustpilot rating immediately instills a sense of accessibility and social proof. The use of clear, concise language helps in quickly grasping the software’s benefits, such as “Streamline your payroll process” and “Automate tasks with Ripple® – Workflow Software.”

Key Features Highlighted on the Homepage

Peoplehr.com’s homepage prominently features several core functionalities that cater to various aspects of HR management:

  • HRIS Software: Centralized employee information management.
  • Payroll & Timesheets: Tools to streamline payroll processes and manage shifts efficiently.
  • Workflow Automation Ripple®: AI-powered automation for repetitive HR tasks.
  • HR Reporting: Generating insightful reports for data-driven decision-making.
  • Absence Management: Simplifying the tracking and management of employee absences.
  • Recruitment Software ATS: Assisting in attracting and retaining talent.
  • Mobile App: Keeping employees connected and enabling self-service.
  • Appraisal Software: Improving employee engagement through performance appraisals.
  • AI-Embedded Software PeopleHR Evo: Revolutionary capabilities for intelligent HR, including Copilot for instant HR queries.

The mention of “Access PeopleXD” for larger businesses indicates a scalable approach, suggesting that the platform caters to a wide range of organizational sizes and complexities.

The website effectively communicates its value proposition by highlighting benefits like reducing administrative burden and enabling HR teams to focus on strategic initiatives.

Peoplehr.com Features Deep Dive

Peoplehr.com offers a comprehensive suite of features designed to cover the entire employee lifecycle, from recruitment to offboarding.

The platform’s commitment to leveraging technology, particularly AI, for HR efficiency is a significant selling point.

Core HR Management HRIS

The HRIS Human Resources Information System is the backbone of Peoplehr.com.

It serves as a centralized hub for all employee data, moving beyond traditional paper-based systems or spreadsheets.

  • Digitized Employee Records: This feature allows businesses to store and manage employee information digitally, ensuring data security and easy access. This includes personal details, contracts, performance reviews, and training records.
  • Document Management: Users can upload, store, and share HR-related documents securely. This minimizes the risk of lost or misplaced documents and facilitates compliance.
  • Self-Service Functionality: Employees can update their personal information, request time off, and access their payslips, significantly reducing administrative tasks for the HR department. According to a recent study by PwC, HR self-service portals can reduce HR administrative costs by up to 30% by allowing employees to manage common inquiries themselves.

Payroll and Time Management

Peoplehr.com provides robust tools to manage payroll and track employee time, aiming for accuracy and efficiency.

  • Streamlined Payroll Process: The platform helps automate various aspects of payroll, from calculating wages to generating payslips. This reduces manual errors and ensures timely payments.
  • Shift and Timesheet Management: Businesses can easily manage employee shifts, track working hours, and record attendance. This is crucial for accurate payroll processing and workforce planning. For instance, a small business with 50 employees can save an estimated 10-15 hours per pay period by automating timesheet collection and payroll calculation.
  • Integration with Payroll Services: The system integrates with major payroll providers like Sage Payroll and ADP, allowing seamless data flow and reducing duplication of effort. This connectivity ensures that payroll data is consistent and auditable.

Advanced HR Functionalities

Beyond the core HRIS, Peoplehr.com offers sophisticated tools for performance, recruitment, and reporting.

  • Appraisal Software: This module facilitates performance reviews, goal setting, and feedback collection, ultimately aiming to improve employee engagement and development. It provides structured templates and workflows for conducting appraisals effectively.
  • Recruitment Software Applicant Tracking System – ATS: The ATS helps businesses attract and manage job applicants. Key features include job posting, applicant screening, communication tools, and candidate tracking through various stages of the hiring process. This can reduce time-to-hire by 20% on average, according to HR industry benchmarks.
  • HR Reporting and Analytics: Peoplehr.com emphasizes “explosive graphical HR Reports” that transform raw data into actionable insights. This allows HR managers and business leaders to identify trends, measure HR effectiveness, and make informed strategic decisions. Reports can cover areas like turnover rates, absence trends, and diversity metrics.

AI-Powered Automation with PeopleHR Evo

The integration of AI, particularly with the new “PeopleHR Evo” experience, is a significant differentiator.

  • Copilot – AI-Powered HR Assistant: This feature acts as a virtual HR assistant, capable of instantly answering HR queries, automating routine administrative tasks, and revolutionizing the speed of everyday operations. This can free up HR professionals to focus on more strategic initiatives.
  • Intelligent AI Feed: Scheduled for further enhancements in 2024, this feature is designed to help users drive action on critical HR tasks by providing relevant data and recommendations.
  • Out-of-the-Box Analytics: PeopleHR Evo aims to make advanced analytics accessible to everyone, regardless of their data experience, providing ready-to-use insights. The promise here is to simplify complex data analysis for decision-makers.

Peoplehr.com Pros & Cons

When evaluating Peoplehr.com, it’s essential to consider both its strengths and potential drawbacks.

Based on the information presented on its website, the platform offers significant benefits, but users should also be aware of any areas that might require closer scrutiny or may not align with their specific needs.

Advantages of Peoplehr.com

  • Comprehensive Feature Set: Peoplehr.com provides an extensive range of HR functionalities, from core HRIS and payroll to advanced features like AI-powered automation, recruitment, and performance management. This makes it a strong all-in-one solution for businesses seeking to centralize their HR operations.
  • User-Friendly Interface: The website emphasizes an “easy to use” and “straight-forward” platform, suggesting a smooth user experience. A clean interface and intuitive navigation are crucial for widespread adoption within an organization.
  • AI Integration: The introduction of “PeopleHR Evo” and “Copilot” demonstrates a commitment to leveraging cutting-edge AI for increased efficiency, task automation, and data insights. This can lead to substantial time savings and improved decision-making.
  • Transparent Pricing Structure: The website clearly outlines pricing for its Starter, Core, and Pro packages on a per-employee per-month basis, allowing businesses to estimate costs upfront. The 14-day free trial further enhances transparency and allows for hands-on evaluation.
  • Strong Security Measures: Peoplehr.com highlights robust security protocols, including authentication, AES 256 database encryption, TLS1.2+ protection, and secure HTTP protocols for mobile app data. The assurance that data is “never shared with other open AI systems” is also a critical point for privacy-conscious organizations.
  • Extensive Integrations: The platform’s ability to integrate with popular business tools like Sage Payroll, Microsoft Word/Excel, Slack, Google Docs, and Zapier enhances its utility and streamlines workflows across different systems.
  • Dedicated Support and Implementation: Peoplehr.com offers expert training, a dedicated support desk, and a “proven 4-step HR System Implementation Process” to help customers get set up quickly and effectively. This level of support can be invaluable for businesses transitioning to a new HR system.

Potential Considerations

  • Geographic Focus: While comprehensive, the platform explicitly states it helps “UK businesses,” which might imply a primary focus on UK-specific regulations and compliance. Businesses outside the UK would need to verify its applicability to their local HR and payroll laws.
  • “Contact Us” for Higher Tiers: While transparent for lower tiers, the “Pro” and “Elite+” packages require direct contact for pricing. This is common for enterprise-level solutions but can be a minor inconvenience for those wanting immediate pricing information for more advanced needs.
  • Reliance on AI: While AI integration is a pro, the effectiveness of features like Copilot and the AI Feed depends entirely on their actual performance and user experience. Users should thoroughly test these features during the trial period.
  • Potential Overwhelm for Smallest Businesses: For very small businesses with minimal HR needs, the comprehensive feature set, while powerful, might be more than what’s necessary, potentially leading to unused functionalities. However, the “Starter” package aims to mitigate this.
  • Data Privacy & AI: Although the website states data is “never shared with other open AI systems,” organizations must still carefully review the full data privacy policy to understand how their sensitive HR data is processed and utilized by the AI within the PeopleHR ecosystem.

Peoplehr.com Pricing

Peoplehr.com offers a clear, tiered pricing structure designed to cater to businesses of different sizes and with varying HR needs.

This transparency is a significant advantage, allowing potential users to understand costs upfront and select a package that best fits their requirements.

Understanding the Pricing Model

The pricing model is primarily based on a per-employee, per-month fee, which is a common and predictable approach in the HR software industry. The site highlights that the structure is “transparent and simple,” emphasizing affordability for “small and growing businesses.”

Here’s a breakdown of the published pricing tiers:

  • Best for Startups: Starter

    • Price: From £3 per employee, per month
    • Trial: Free 14-day trial available.
    • Key Features: HR essentials, digitize employee records, document management, absence tracking, mobile app, AI-powered HR assistant, personalized dashboard, inclusive learning library.
    • Analysis: This tier is designed for businesses taking their first steps into dedicated HR software, providing fundamental tools to manage core HR functions efficiently. The inclusion of an AI assistant even at this basic level is a strong value proposition.
  • Best for Growing Teams: Core

    • Price: From £5.50 per employee, per month
    • Key Features: Everything in Starter, plus employee onboarding, expenses management, E-signatures, employee communication tools, reward and recognition platform, essential analytics.
    • Analysis: This tier expands on the Starter package, offering features crucial for scaling operations and improving employee experience as a business grows. Tools like onboarding and e-signatures can significantly streamline administrative processes.
  • Best for Larger Companies: Pro

    • Price: From £8 per employee, per month
    • Contact for Pricing: While a base price is given, users are encouraged to “Contact Us” for a precise quote.
    • Key Features: Everything in Core, plus employee performance management, timesheets, custom survey builder.
    • Analysis: Aimed at larger organizations, the Pro tier introduces more advanced HR capabilities essential for managing complex workforces and performance. The “Contact Us” prompt suggests tailored solutions for specific enterprise requirements.
  • Best for Advanced HR: Elite+

    • Price: From £9.50 per employee, per month
    • Contact for Pricing: Users are required to “Contact Us” for a precise quote.
    • Key Features: Everything in Pro, plus customizable and automated workflows, automated processes, advanced analytics.
    • Analysis: This top-tier package is designed for organizations with sophisticated HR needs, emphasizing advanced automation and deep analytical capabilities to drive strategic HR initiatives.

Additional Pricing Notes

  • Transparent and Monthly: Peoplehr.com emphasizes “transparent, monthly, no surprises and great value,” indicating a commitment to predictable billing.
  • Scalability: The platform is designed to allow users to “scale up or down as and when you need to,” offering flexibility in response to changes in employee count.
  • Free Trials: The availability of a 14-day free trial for the “Starter” and “Core” packages is a significant benefit, allowing businesses to test the software’s suitability before committing financially.

Peoplehr.com vs. Competitors

When considering an HR software solution like Peoplehr.com, it’s insightful to compare its offerings against established competitors in the market.

While Peoplehr.com stands out with its AI integration and clear UK focus, understanding how it stacks up against other major players can help businesses make an informed decision.

Comparison Framework

We’ll compare Peoplehr.com against some of the widely recognized HR software providers, focusing on key aspects such as core features, target audience, pricing approach, and unique selling propositions.

Feature/Aspect Peoplehr.com BambooHR Gusto ADP Workforce Now
Target Audience UK businesses of all sizes startups to large enterprises, with specific offerings like PeopleXD for larger, complex needs. Primarily small to medium-sized businesses SMBs. Small to medium-sized businesses SMBs, with a strong focus on payroll and benefits. Medium to large enterprises, offering highly scalable and comprehensive solutions.
Core Strengths AI-powered automation PeopleHR Evo, Copilot, comprehensive HRIS, payroll integration, strong reporting, dedicated UK focus, clear tiered pricing. User-friendly interface, excellent for managing employee data, onboarding, and performance reviews. Focus on core HR functions. Full-service payroll, integrated benefits administration, ease of use for payroll processing. Extensive payroll and tax compliance, robust HR management, talent acquisition, time & attendance, highly configurable for complex needs.
Unique Selling Point AI-embedded HR experience PeopleHR Evo for intelligent automation and analytics. clear emphasis on UK compliance and localized support. Focus on the “people” experience, intuitive design, and comprehensive but accessible HR features without overwhelming small teams. Simplicity and efficiency for payroll and benefits, strong customer support for SMBs, transparent pricing. Deep industry expertise, broad range of integrated HR and payroll services, strong compliance and security for large organizations.
Pricing Model Tiered per-employee per-month from £3-£9.50+, transparent for lower tiers, custom quotes for higher tiers. Free 14-day trials. Quote-based, generally seen as mid-to-high range for SMBs, often two main tiers Essentials and Advantage. Tiered monthly base fee + per-person fee e.g., ~$40 + $6-12/person, transparently listed on their website. Custom quote-based, often seen as higher-end due to comprehensive services and customization.
Integrations Wide range Sage Payroll, Microsoft, Slack, Google Docs, Zapier, ADP, Glassdoor, etc.. Good range of integrations with accounting, ATS, and other HR tools. Integrates with popular accounting software QuickBooks, Xero, time tracking, and expense management tools. Broad integrations with various business applications, but often geared towards larger enterprise ecosystems.
Security Explicitly details security measures: authentication, AES 256 encryption, TLS1.2+, secure protocols, data never shared with open AI systems. Industry-standard security practices, SOC 2 Type 2 certified, regular audits. Robust security measures for sensitive payroll and personal data, SOC 2 Type 2 compliant. Enterprise-grade security, extensive compliance certifications e.g., ISO 27001, strict data privacy protocols due to handling vast amounts of sensitive data.
Customer Support Dedicated support desk, HR specialists, Help Centre articles, videos, expert training, implementation guidance. Reputable customer support, dedicated account managers for larger plans, comprehensive help center. Strong customer support via phone, email, and chat. dedicated support for more complex plans. Multi-channel support phone, chat, online resources, dedicated service teams for larger clients, often with specialized HR and payroll expertise.
Drawbacks Primary UK focus may limit international appeal, “Contact Us” for higher-tier pricing can be a hurdle for some. Can be pricier for very small businesses. some users desire more extensive payroll features. Less suitable for very large, complex organizations with highly specialized HR needs beyond payroll and basic HR. Can be complex to implement and use for organizations without dedicated HR/IT staff. pricing can be higher than SMB-focused solutions.

Key Takeaways from the Comparison

  • AI as a Differentiator: Peoplehr.com’s proactive integration of AI through PeopleHR Evo and Copilot positions it uniquely, particularly for businesses keen on leveraging cutting-edge technology for efficiency. Many competitors are incorporating AI, but Peoplehr.com highlights it as a core differentiator from the outset.
  • Target Market Alignment: While all these platforms offer HR solutions, their sweet spots differ. Peoplehr.com seems highly optimized for UK businesses of various sizes, with a strong emphasis on scalable growth. BambooHR and Gusto are often preferred by SMBs for their user-friendliness and specific strengths core HR vs. payroll, while ADP Workforce Now targets the enterprise segment with comprehensive, highly configurable solutions.
  • Pricing Transparency: Peoplehr.com’s transparent tiered pricing for its lower plans is a competitive advantage over some competitors that only offer custom quotes, which can be a barrier for smaller businesses trying to budget.
  • Regional Focus: Peoplehr.com’s explicit UK focus means it’s likely deeply aligned with UK regulations and practices, which can be a significant benefit for UK-based companies, but might require more due diligence for international users.

In essence, Peoplehr.com presents a compelling option, especially for UK businesses looking for an integrated HR solution with a strong emphasis on automation and intelligent features.

Its balance of comprehensive functionality and clear pricing for its lower tiers makes it a strong contender in the competitive HR software market.

How to Cancel Peoplehr.com Subscription

For businesses that decide to discontinue using Peoplehr.com, understanding the cancellation process is crucial.

While the website prominently features sign-up and demo options, details regarding subscription cancellation are typically found within their terms of service, help center, or by contacting their support team directly.

Based on industry standards for SaaS platforms, here’s a general guide on how one would typically proceed with canceling a Peoplehr.com subscription.

General Steps for Subscription Cancellation

  1. Review Your Contract/Terms of Service: The first and most important step is to refer back to the service agreement or the Terms of Service document you accepted when you initially subscribed to Peoplehr.com. This document will outline the specific cancellation policy, including notice periods required e.g., 30 days, 60 days, any potential early termination fees, and the exact method for cancellation.

    • Actionable Insight: Look for clauses related to “Termination,” “Cancellation,” or “Subscription Management.” Pay attention to renewal dates.
  2. Contact PeopleHR Support Directly: Most SaaS providers require direct communication for cancellation to ensure the request is legitimate and to provide any necessary offboarding support.

    • Method: Visit the Peoplehr.com Help Centre or their “Contact Us” page. Look for phone numbers, email addresses, or a support ticket system.
    • What to State: Clearly express your intent to cancel your subscription. Provide your account details company name, account ID, contact person to facilitate the process. Be prepared to explain your reason for cancellation if asked, as this feedback can be valuable for the provider.
  3. Confirm Data Export/Retention: Before canceling, ensure you have downloaded or exported all necessary HR data employee records, payroll history, performance reviews, etc.. Inquire about Peoplehr.com’s data retention policy after cancellation.

    • Data Security: While Peoplehr.com states strong security measures, it’s prudent to secure your own copies of critical data.
    • Compliance: Ensure your data export complies with any relevant data protection regulations e.g., GDPR in the UK.
  4. Seek Written Confirmation of Cancellation: Always request and retain a written confirmation from Peoplehr.com that your subscription has been successfully canceled and that no further charges will be incurred. This serves as proof in case of any future billing discrepancies.

    • Verification: Check your bank statements or credit card bills for a few months after cancellation to confirm that no further charges from Peoplehr.com appear.

Important Considerations

  • Notice Period: Be mindful of any notice periods. If a 30-day notice is required, cancelling on the last day of your billing cycle might mean you’re charged for an additional month. Plan your cancellation strategically.
  • Data Accessibility Post-Cancellation: Clarify how long your data will remain accessible if at all after cancellation. Some services offer a grace period for data retrieval, while others may delete data immediately.
  • Remaining Subscription Term: If you have an annual contract paid monthly, understand if you’re liable for the remaining months or if there’s a pro-rata refund policy, though full refunds for partial periods are rare in SaaS.

While Peoplehr.com does not explicitly detail the cancellation process on its main public pages, reputable software providers like them typically have clear procedures managed through their support channels.

Always prioritize direct communication and securing written confirmation.

How to Cancel Peoplehr.com Free Trial

Canceling a free trial for Peoplehr.com, like most software-as-a-service SaaS platforms, is generally a straightforward process designed to prevent automatic conversion to a paid subscription if the user decides not to proceed.

Peoplehr.com offers a “Free 14 day trial” for its Starter and Core packages, providing ample time to test the system.

Understanding the Free Trial Mechanism

A free trial, particularly one that does not require credit card details upfront though some do to prevent abuse, is typically set to expire automatically. However, if credit card information was provided during sign-up for the trial, it’s crucial to proactively cancel to avoid being automatically charged. The Peoplehr.com trial sign-up link e.g., https://www.peoplehr.net/Pages/Company/TrialSignup.aspx doesn’t explicitly state whether a credit card is required, so assume it might be.

Steps to Cancel a Peoplehr.com Free Trial

  1. Check Your Account Settings:

    • Log in to your Peoplehr.com trial account.
    • Navigate to your Account Settings, Subscription, or Billing section. This is typically found under a profile icon or a gear icon in the top right corner of the dashboard.
    • Look for an option to “Cancel Trial,” “Manage Subscription,” or “Downgrade Account.”
  2. Look for Explicit Cancellation Instructions:

    • During the trial sign-up process, there might have been a welcome email or a terms & conditions link that outlined how to manage or cancel the trial. Review these documents carefully.
  3. Contact PeopleHR Support If No Self-Service Option:

    • If you cannot find a clear self-service cancellation option within your trial account, the next step is to contact Peoplehr.com’s customer support.
    • Channels: Use the methods provided on their “Contact Us” page or in their Help Centre, such as phone, email, or live chat if available.
    • What to State: Clearly state that you are on a free trial and wish to cancel it before it converts to a paid subscription. Provide any relevant trial account details e.g., email used for sign-up, company name.
  4. Confirm No Auto-Renewal/Charges:

    • Regardless of how you cancel, always seek confirmation from Peoplehr.com that your trial has been successfully terminated and that you will not be charged at the end of the trial period.
    • If you provided credit card details for the trial, monitor your bank or credit card statements around the trial’s expiration date to ensure no charges appear.

Important Tips for Free Trials

  • Set a Reminder: Mark your calendar a few days before the 14-day trial period ends. This gives you enough time to cancel without being rushed.
  • Understand Auto-Conversion: Be aware that many free trials automatically convert to paid subscriptions if not canceled. Always assume this is the case unless explicitly stated otherwise.
  • Data During Trial: While in trial, you might input some test data. Once the trial is canceled, this data will typically be deleted. Do not input sensitive live data unless you are certain you will continue with the service.

By following these steps, you can effectively manage and cancel your Peoplehr.com free trial, ensuring you avoid any unintended charges if the service doesn’t meet your expectations.

Frequently Asked Questions

What is Peoplehr.com?

Peoplehr.com is a cloud-based HR software platform designed for UK businesses of all sizes to streamline HR and payroll processes, improve employee engagement, and facilitate employee self-service using cutting-edge AI automation.

Is Peoplehr.com a legitimate company?

Yes, Peoplehr.com appears to be a legitimate company, presenting a professional website with detailed features, transparent pricing for its core offerings, customer testimonials from known brands, and clear security measures.

What are the main features of Peoplehr.com?

Peoplehr.com offers features such as HRIS employee records, document management, payroll integration, shift and timesheet management, AI-powered workflow automation Ripple®, HR reporting, absence management, recruitment software ATS, a mobile app, appraisal software, and the new AI-driven PeopleHR Evo experience with Copilot.

How much does Peoplehr.com cost?

Peoplehr.com offers tiered pricing per employee per month: Starter from £3, Core from £5.50, Pro from £8, and Elite+ from £9.50, with the latter two requiring direct contact for exact quotes.

Does Peoplehr.com offer a free trial?

Yes, Peoplehr.com offers a free 14-day trial for its Starter and Core packages, allowing potential users to test the platform’s functionalities before committing to a subscription.

How does Peoplehr.com handle data security?

Peoplehr.com uses robust security measures including authentication, AES 256 database encryption, TLS1.2+ protection, and secure HTTP protocols for mobile app data.

They explicitly state that data is protected and confidential, and never shared with other open AI systems.

Can Peoplehr.com integrate with other software?

Yes, Peoplehr.com offers extensive integrations with various business software, including Sage Payroll, Microsoft Word and Excel, Slack, Google Docs, ADP, Access Payroll, Glassdoor, Zapier, RotaCloud, and Thymometrics.

Is Peoplehr.com suitable for small businesses?

Yes, Peoplehr.com has a “Starter” package designed for startups and small businesses, providing essential HR tools at a transparent per-employee cost.

Is Peoplehr.com suitable for large businesses?

Yes, Peoplehr.com caters to larger businesses with its “Pro” and “Elite+” packages, and explicitly mentions “Access PeopleXD” as a scalable, end-to-end HCM software for companies with complex needs.

What is PeopleHR Evo?

PeopleHR Evo is Peoplehr.com’s new AI-driven HR software experience, which adds revolutionary capabilities like Copilot an AI-powered HR assistant and future enhancements for out-of-the-box analytics and intelligent AI Feed.

What is Copilot in PeopleHR?

Copilot is Peoplehr.com’s AI-powered HR assistant within PeopleHR Evo that can instantly answer HR queries, revolutionize the speed of everyday tasks, and delegate routine administration.

Does Peoplehr.com offer customer support?

Yes, Peoplehr.com provides support through a friendly team of HR specialists available during office hours via a support desk, and a comprehensive Help Centre with articles and videos for self-service outside office hours.

How do I cancel my Peoplehr.com subscription?

To cancel a Peoplehr.com subscription, you should refer to your contract or terms of service for specific instructions, then contact their support team directly to express your intent to cancel and secure written confirmation.

How do I cancel my Peoplehr.com free trial?

To cancel a Peoplehr.com free trial, log into your trial account and look for cancellation options in your account settings.

If not found, contact Peoplehr.com’s support team directly to ensure the trial is terminated before it converts to a paid subscription.

What kind of HR reports can I generate with Peoplehr.com?

Peoplehr.com allows you to generate “explosive graphical HR Reports” that provide vital HR information, helping business leaders and HR managers make data-driven decisions on metrics like absence, turnover, and performance.

Does Peoplehr.com include recruitment features?

Yes, Peoplehr.com includes an Applicant Tracking System ATS within its recruitment software module to help businesses attract, track, and manage job applicants, build employer brands, and share vacancies.

Can employees use a mobile app with Peoplehr.com?

Yes, Peoplehr.com offers a mobile app that allows employees to self-serve, access information, and stay connected with the business.

What is the implementation process like for Peoplehr.com?

Peoplehr.com has a “proven 4-step HR System Implementation Process” and provides expert trainers and guidance to help businesses get set up quickly and smoothly.

Does Peoplehr.com help with compliance?

Peoplehr.com helps keep HR data centralized and secure, aiming to avoid common compliance risks, and provides tools that support best practices in HR.

What types of HR systems does Peoplehr.com cover?

Peoplehr.com covers different types of HR systems including HRIS Human Resources Information System, HCM Human Capital Management, and HRMS Human Resources Management System, offering a comprehensive platform that spans the entire employee lifecycle.



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