Physicalcompany.co.uk Reviews

Based on looking at the website, Physicalcompany.co.uk appears to be a well-established online retailer specializing in commercial and home fitness equipment and solutions.

The site presents itself as an industry leader, offering a wide array of products from strength training gear and studio equipment to functional training tools, flooring, and cardio machines.

While the focus on physical fitness is generally encouraged, it’s important to approach such purchases with intention and mindfulness, ensuring they align with a balanced and holistic lifestyle that prioritizes well-being beyond just physical appearance or competitive pursuits.

True strength and health come from a combination of physical activity, spiritual grounding, and a purposeful life, not solely from the acquisition of material goods. Mlbfanitems.com Reviews

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Physicalcompany.co.uk Review & First Look

Physicalcompany.co.uk immediately positions itself as a comprehensive provider of fitness solutions, catering to both commercial gyms and individual home users.

The website’s interface is clean and professional, suggesting a focus on ease of navigation and clear product presentation. Posta.hr Reviews

For anyone seeking to equip a gym or set up a home workout space, the site offers a vast catalogue, implying a one-stop-shop experience.

Initial Impressions on Design and Usability

The website design is modern and user-friendly, with a clear menu structure that allows for easy browsing of product categories.

Key sections like “Commercial Gym Equipment” and “Home Fitness Solutions” are prominently displayed, guiding users efficiently.

The inclusion of customer testimonials “Case Study” builds immediate credibility, showcasing successful collaborations and client satisfaction.

Product Range Overview

Physicalcompany.co.uk boasts an extensive product range, encompassing over 1,900 lines. Absoluterankers.io Reviews

This includes everything from heavy-duty commercial strength machines to smaller, more specialized items like plyo boxes and balance bars.

The breadth of their inventory suggests they aim to meet diverse fitness needs, from high-intensity training to mind-body practices like Pilates.

Physicalcompany.co.uk Pros & Cons

When evaluating an online retailer, it’s crucial to weigh the advantages and disadvantages to make an informed decision.

Physicalcompany.co.uk presents several compelling strengths, though potential areas for consideration also exist.

Pros of Physicalcompany.co.uk

• Extensive Product Catalogue: With over 1,900 product lines, the sheer variety of equipment available is a significant advantage. This allows customers to find almost any type of fitness equipment they might need, from cardio machines to strength training, functional fitness, and studio accessories.
  • Diversity: Includes items for various training modalities, catering to different fitness philosophies and needs.
  • One-Stop Shop: Reduces the need to source equipment from multiple vendors, streamlining the purchasing process for large projects like commercial gym setups.
• Commercial and Home Solutions: The website clearly caters to both segments, offering tailored advice and equipment suitable for both large-scale commercial facilities and individual home gyms. This dual focus broadens their appeal.
  • Expertise for Commercial Clients: Their “Gym Design service” and “APEX gym floor programming” indicate a deep understanding of commercial gym requirements.
  • Accessibility for Home Users: Providing home fitness solutions makes high-quality equipment available to individuals looking to invest in their personal health.
• Value-Added Services: Beyond just selling products, Physicalcompany.co.uk offers additional services like gym design, on-demand fitness content via their “Physical app,” and advice on flooring and bulk orders.
  • Holistic Approach: This goes beyond simple transactions, aiming to provide comprehensive support for fitness space development.
  • Customer Support: The stated availability of advice and support suggests a commitment to customer satisfaction throughout the planning and implementation phases.
• Positive Customer Testimonials: The featured case studies from clients like “Reshape” and “The Pilates Movement Studio” provide strong social proof, highlighting positive experiences with their product quality, expertise, and helpfulness.
  • Credibility: Real-world examples of satisfied customers enhance trust in the brand.
  • Insight into Service Quality: Testimonials often comment on the knowledge and assistance provided by the Physical Company team.
• Price Match Promise: This policy instills confidence in customers that they are getting competitive pricing, potentially alleviating concerns about overpaying.
  • Competitive Edge: Helps them stand out in a crowded market by assuring best value.
  • Customer Confidence: Reduces the need for extensive price comparisons elsewhere.
• Free GB Mainland Delivery over £149: This is a significant perk for customers within Great Britain, making larger purchases more economical by eliminating shipping costs.
  • Cost Savings: Encourages larger orders by removing a common additional expense.
  • Convenience: Simplifies the overall cost calculation for the customer.

Cons of Physicalcompany.co.uk

• Pricing Transparency for Commercial Services: While product prices are listed, the detailed costs for services like “Gym Design” or “APEX gym floor programming” are not immediately transparent on the website. This might require direct inquiry, which could be a minor inconvenience for initial budgeting.
  • Potential for Hidden Costs: Customers might prefer a clearer indication of service fees upfront.
  • Time Commitment: Requires direct communication for detailed quotes.
• Focus on High-End Equipment: While quality is a pro, the emphasis on “commercial” and “industry-leading” equipment might suggest higher price points, potentially deterring budget-conscious individual home users.
  • Affordability Concerns: May not be the go-to for entry-level or very low-budget fitness setups.
  • Perceived Exclusivity: Could inadvertently make the brand seem less accessible to average consumers.
• Limited Information on Return Policies/Warranties: While not explicitly a con without detailed review, a quick scan of the homepage doesn’t immediately highlight detailed return policies or product warranties, which are crucial for customer confidence in large purchases.
  • Customer Assurance: Clear policies are vital for mitigating risk in online shopping.
  • Post-Purchase Support: Lack of prominent display might lead to customer uncertainty.
• Digital Integration Details: While a “Physical app” is mentioned for on-demand fitness, deeper details about its features, content, and subscription model are not immediately accessible on the main page.
  • User Engagement: More information could drive adoption and highlight added value.
  • Decision-Making: Customers might want to understand the full digital ecosystem before committing.
• Potential Overwhelm for New Users: The sheer volume of products and services, while a strength, could potentially be overwhelming for someone new to setting up a fitness space, requiring significant time to navigate and understand all options.
  • Information Overload: A very extensive catalogue can be daunting without clear guidance.
  • Learning Curve: New users might need more assistance in choosing the right equipment for their specific needs.

Physicalcompany.co.uk Alternatives

When considering fitness equipment purchases, exploring alternatives can help ensure you find the best fit for your specific needs, budget, and values. Hemmingandwills.co.uk Reviews

While Physicalcompany.co.uk offers a strong proposition, several other reputable vendors provide similar or complementary products and services.

General Fitness Equipment Retailers

• Mirafit.co.uk: Known for robust home gym equipment, including weightlifting benches, racks, dumbbells, and cardio machines. They often offer competitive pricing and good value for money, making them a popular choice for individuals setting up a functional home gym without breaking the bank. Their focus is often on strength and conditioning.
  • Target Audience: Home gym enthusiasts and budget-conscious buyers.
  • Key Products: Power racks, Olympic bars, bumper plates, resistance bands.
• PrimalStrength.com: A premium brand focusing on high-quality, durable commercial gym equipment. They offer a wide range of strength, cardio, and functional training gear, often found in professional sports facilities and high-end gyms. Their emphasis is on performance and longevity.
  • Target Audience: Commercial gyms, elite training facilities, serious home users seeking top-tier equipment.
  • Key Products: Heavy-duty racks, bespoke rig systems, performance cardio machines.
• Gymshark.com for apparel and accessories, not heavy equipment: While not a direct competitor for heavy gym equipment, Gymshark is a major player in fitness apparel and accessories. They also offer some lighter workout gear, like resistance bands and skipping ropes. They’re excellent for motivating individuals through their brand and community.
  • Target Audience: Fitness enthusiasts, fashion-conscious gym-goers.
  • Key Products: Activewear, light accessories, supplements though individuals should be mindful of what they consume.
• RougeFitness.com US-based but ships internationally: Renowned for its high-quality, American-made strength and conditioning equipment. Rogue is a go-to for CrossFit boxes, powerlifting gyms, and serious home users. Their products are built to last and are known for their rugged durability.
  • Target Audience: Serious lifters, CrossFit athletes, commercial gyms.
  • Key Products: Barbells, weight plates, power racks, strongman equipment.

Specialized Equipment Providers

• OriginFitness.com: Offers a broad range of commercial gym equipment, similar in scope to Physical Company, including strength, cardio, and functional training. They also provide gym design services and have a strong focus on bespoke solutions for commercial spaces.
  • Target Audience: Commercial gyms, leisure centers, educational institutions.
  • Key Services: Gym planning, equipment supply, installation.
• Concept2.com: World-renowned for their high-quality indoor rowers, ski ergs, and bike ergs. If a customer’s primary need is top-tier cardio equipment with proven durability and performance, Concept2 is an industry standard.
  • Target Audience: Athletes, serious home users, commercial gyms.
  • Key Products: RowErg, SkiErg, BikeErg.

Online Marketplaces and Used Equipment

• amazon.com / eBay.co.uk: For individuals on a tighter budget or looking for specific niche items, these platforms offer a vast selection from various sellers, including both new and used equipment. Caution is advised to verify seller reputation and product quality.
  • Pros: Wide variety, competitive pricing, often includes customer reviews.
  • Cons: Quality can vary greatly, less direct customer support, no dedicated gym design services.
• Gumtree.com / Facebook Marketplace: Excellent for finding used equipment locally. This can be a very cost-effective way to acquire larger items like treadmills or weight benches, though it requires more effort in terms of inspection and transportation.
  • Pros: Very affordable, local pickup.
  • Cons: No warranties, equipment condition varies, requires personal vetting.

When choosing an alternative, consider not just the price, but also the quality, warranty, delivery options, and after-sales support.

For commercial ventures, services like gym design and installation can be invaluable.

For personal use, durability and space-saving designs might be higher priorities. Casablancahire.com Reviews

Ultimately, the best alternative will depend on your specific fitness goals and practical requirements.

How to Order from Physicalcompany.co.uk

Ordering from Physicalcompany.co.uk appears to be a straightforward process, similar to most e-commerce platforms.

The website’s design guides users efficiently from product selection to checkout.

Step-by-Step Purchasing Process

1. Browse Products:
   • Navigate through the main menu e.g., “Commercial Gym Equipment,” “Home Fitness Solutions,” “Functional Training” or use the search bar to find specific items.
   • Products are categorized, making it easy to filter by type e.g., “Cardio,” “Strength,” “Mind-Body”.
2. Select Items:
   • Click on a product to view its detailed page, which typically includes descriptions, specifications, multiple images, and pricing.
   • For items with variations e.g., different weights, colors, select the desired option.
3. Add to Basket:
   • Once satisfied with the product choice, click the “Add to Basket” or “Add to Cart” button.
   • A mini-cart might appear, or you’ll be redirected to the shopping cart page.
4. Review Basket:
   • On the shopping basket page, review all selected items, quantities, and the subtotal.
   • At this stage, you can update quantities, remove items, or continue shopping.
   • Look for any applicable delivery charges or promotional codes. The website states “Free GB Mainland Delivery over £149*”, so ensure your order meets this threshold if you’re in the UK.
5. Proceed to Checkout:
   • Click “Proceed to Checkout.”
   • You’ll likely be prompted to:
     • Login: If you are an existing customer, log in to your account.
     • Register: If you are a new customer, you might be encouraged to create an account for easier future purchases and order tracking.
     • Checkout as Guest: This option is usually available for a quick, one-time purchase without creating an account.
6. Enter Shipping Information:
   • Provide your full delivery address, including postcode, contact name, and phone number.
   • Ensure all details are accurate to avoid delivery issues.
7. Choose Delivery Method:
   • Confirm the selected delivery option. As mentioned, free delivery might apply for orders over £149 within GB Mainland.
8. Enter Payment Information:
   • Select your preferred payment method e.g., credit/debit card, PayPal.
   • Input payment details securely. The website likely uses standard encryption for transactions.
9. Review and Place Order:
   • Before final submission, a summary of your order, including products, shipping costs, and total amount, will be displayed.
   • Carefully review everything.
   • Click “Place Order” or a similar button to finalize the purchase.
10. Order Confirmation:
    • You should receive an order confirmation email shortly after placing your order, detailing your purchase and providing an order number for reference.
    • This email often includes estimated delivery times.

Payment Methods Accepted

While specific payment logos aren’t immediately visible on the homepage, most reputable e-commerce sites in the UK accept:

• Major credit and debit cards Visa, MasterCard, American Express.
• Online payment platforms like PayPal.
• For commercial clients or larger orders, bank transfers might also be an option, though this would typically be arranged directly with their sales team.

For large commercial orders or bespoke solutions, it’s highly recommended to contact Physicalcompany.co.uk directly. Beetronics.com Reviews

They offer a “Gym Design service” and other comprehensive solutions that would involve a more consultative sales process rather than a simple online checkout.

Their contact number 01494 769222 is prominently displayed for such inquiries.

Physicalcompany.co.uk Pricing

Physicalcompany.co.uk showcases a range of products with individual pricing clearly listed on their product pages.

This transparency allows customers to understand the cost of specific items before adding them to their basket.

Breakdown of Typical Product Costs

• Plyo Boxes: The “3-in-1 Non-slip Soft Plyo Box” is listed at £203.94, discounted to £169.95. This indicates that prices can vary based on sales and original RRP. Plyo boxes are typically mid-range functional equipment.
• Balance Bars/Push-Up Bars: The “BOSU® Wall Mount Balance Bar” is priced at £85.99, discounted to £71.66. The “BOSU® HELM PUSH UP BAR” is £70.00, discounted to £58.33. These are examples of smaller, more specialized accessories, generally at a lower price point.
• Punch Bags: A “Physical Leather Punch Bag – Vintage Brown” is listed at £306.00, discounted to £255.00. Punch bags fall into the combat/training equipment category, often commanding a higher price due to materials and construction.
• Commercial vs. Home Equipment: While specific examples provided are more reflective of individual items that could be for home or commercial use, larger commercial gym equipment e.g., multi-station strength machines, high-end treadmills, custom rigs would undoubtedly be in the thousands to tens of thousands of pounds. The website caters to both, so the overall price spectrum is very wide.

Understanding Discounts and Promotions

The website highlights “Featured Products” with clear “was” and “now” pricing, indicating ongoing sales or promotional discounts. Gloverall.com Reviews

This suggests that Physicalcompany.co.uk regularly offers opportunities for savings.

• “Reformers Offer SHOP NOW”: This implies specific promotions on Pilates reformers, which are often high-value items.
• “Price Match Promise”: This is a strong indicator of their commitment to competitive pricing. Customers are encouraged to compare prices, and Physicalcompany.co.uk aims to match those from competitors. This can potentially lead to securing the best possible price.

Considerations for Commercial Clients

For commercial gyms or large-scale fitness facility projects, pricing would typically involve:

• Bulk Order Discounts: While not explicitly stated on the homepage, it’s common practice for suppliers like Physicalcompany.co.uk to offer reduced per-unit costs for large volume purchases.
• Gym Design Services: These are consultative services and would likely involve a separate fee or be integrated into the overall project cost. Customers would need to contact their sales team for a detailed quote.
• Installation and Maintenance: Costs for professional installation of heavy equipment and ongoing maintenance contracts might also be part of a commercial package, which would be quoted separately.

In summary, Physicalcompany.co.uk provides clear pricing for individual products, often with attractive discounts.

For larger, commercial-scale projects, customers should anticipate a more detailed quotation process involving their sales and design teams.

The “Price Match Promise” adds a layer of reassurance regarding their pricing competitiveness. Woolandoak.com Reviews

The Physical Company App & Digital Offerings

Physicalcompany.co.uk mentions an “on-demand fitness through our Physical app” as part of their added-value solutions.

While details on the app’s features and content are not extensively outlined on the homepage, its inclusion signals a move towards integrating digital fitness experiences with their equipment offerings.

What to Expect from the App

• On-Demand Content: The primary function highlighted is “on-demand fitness,” suggesting a library of workout videos, routines, or guided sessions. This could include:
  • Workout Programs: Structured plans for various fitness goals e.g., strength building, cardio, flexibility.
  • Exercise Demonstrations: Proper form guidance for using their equipment.
  • Class Formats: Potentially replicating studio classes that can be followed at home or in a gym setting.
• Integration with Equipment: Given their core business, it’s plausible the app would feature workouts specifically designed around the equipment they sell, such as Pilates reformers, functional training tools, or strength machines. This would provide users with a complete ecosystem – equipment plus guidance.
• APEX Gym Floor Programming: This service is mentioned alongside the app, suggesting a potential connection. APEX might be a premium, more tailored programming offering within the app, or a separate service for commercial clients to manage their gym floor workouts.
  • Customization: APEX could involve personalized workout plans for gym members, perhaps delivered via the app.
  • Performance Tracking: Integration with workout tracking features e.g., reps, sets, weights, duration would enhance user experience and progress monitoring.
• Potential for Personalization: Advanced apps often include features for users to track their progress, set goals, and receive personalized recommendations based on their fitness levels and equipment availability.
• Accessibility: An app makes fitness content accessible anytime, anywhere, which is a significant convenience for modern users.

How it Enhances the User Experience

• Value Addition: The app transforms equipment purchases from a standalone transaction into a comprehensive fitness solution. It adds value by providing structured guidance and motivation.
• Guidance and Motivation: For home gym users, an app can serve as a virtual trainer, offering structure and preventing workout plateaus. For commercial gyms, it can enhance member engagement and provide a unique selling proposition.
• Community Features Potential: While not explicitly stated, many fitness apps include community features e.g., leaderboards, challenges, social sharing that can foster motivation and friendly competition.
• Brand Loyalty: A well-designed and content-rich app can build stronger brand loyalty by keeping users engaged with the Physical Company ecosystem.

Accessing the App

Details on how to access the app e.g., subscription model, free with purchase of equipment, availability on iOS/Android app stores would need to be sought out directly on their website or through their customer service.

Typically, such apps are downloaded from official app stores, and access might require a login or subscription.

It enhances the value proposition beyond just selling hardware. Minutekey.com Reviews

Commercial Gym Equipment Solutions

Physicalcompany.co.uk positions itself as a premier provider of “Commercial Gym Equipment & Solutions,” indicating a specialized focus beyond simply selling products to individual consumers.

Their offerings are tailored to meet the complex needs of fitness businesses, educational institutions, corporate wellness centers, and other large-scale facilities.

Comprehensive Gym Design Service

• End-to-End Planning: One of their key value propositions is a full “Gym Design service.” This involves more than just selecting equipment. it’s a holistic approach to creating functional, engaging, and safe workout spaces.
  • Space Optimization: Experts would assess the available floor plan, considering factors like foot traffic, workout flow, and zoning e.g., cardio, strength, functional areas.
  • 3D Renderings: Often, such services include creating 2D layouts and 3D renderings, allowing clients to visualize their future gym before any equipment is ordered.
  • Equipment Selection: Guidance on choosing the right mix of equipment to meet the facility’s target audience and budget, ensuring variety and efficiency.
• Strategic Layout: Designing a gym effectively impacts member experience and operational efficiency. Their service would aim to create an intuitive layout that encourages usage and prevents bottlenecks.
  • Safety Compliance: Ensuring the design adheres to safety standards and regulations, including proper spacing around machines and emergency exits.

APEX Gym Floor Programming

• Structured Workouts: This service suggests that Physicalcompany.co.uk assists commercial clients in developing structured workout programs that can be implemented on their gym floor. This might involve:
  • Pre-designed Programs: Ready-to-use workout circuits or plans tailored for specific equipment or training styles e.g., small group training, HIIT.
  • Digital Integration: Potentially delivered via screens on the gym floor or integrated with the “Physical app” for member access.
• Enhancing Member Engagement: Providing curated programming helps gym operators offer more value to their members, keeping workouts fresh and engaging, and potentially reducing reliance on personal trainers for basic guidance.
• Operational Efficiency: Standardized programming can streamline staff efforts and ensure consistent delivery of fitness experiences.

Support for Flooring and Bulk Orders

• Specialized Flooring Solutions: Gym flooring is a critical, yet often overlooked, component of a functional fitness space. Physicalcompany.co.uk’s support in this area indicates they provide advice and supply appropriate flooring types for different zones e.g., shock-absorbent for weightlifting, resilient for cardio, soft for mind-body.
  • Safety and Durability: Proper flooring protects both the equipment and the users, while also reducing noise and wear on the building.
• Bulk Ordering Expertise: Commercial projects typically involve large volume purchases. Their experience with “bulk orders” means they can handle logistics, potentially offer economies of scale discounts, and manage complex deliveries to commercial sites.
  • Logistical Support: From order consolidation to scheduled deliveries, managing large shipments effectively is crucial for commercial clients.

Client Case Studies

The website prominently features “Case Study” examples, such as “Reshape” and “The Pilates Movement Studio.” These are crucial for commercial clients to see tangible proof of their expertise and successful project execution.

• Real-World Examples: Showcasing how they’ve helped other businesses achieve their fitness facility goals.
• Testimonials: Direct quotes from satisfied commercial clients highlight the team’s knowledge, helpfulness, and the quality of the products and solutions provided.

Overall, Physicalcompany.co.uk’s commercial solutions extend far beyond just product sales, offering comprehensive support from initial concept and design through to equipment supply, programming, and ongoing operational considerations.

This makes them a strong contender for any business looking to establish or upgrade a fitness facility. Cartridgeshop.co.uk Reviews

Customer Service & Support

Effective customer service and robust support mechanisms are crucial for any e-commerce business, especially when dealing with high-value items like fitness equipment.

Physicalcompany.co.uk appears to prioritize accessibility and assistance, which is a positive sign for potential buyers.

Contact Channels

• Phone Support: A prominent phone number 01494 769222 is displayed on the website, indicating direct and immediate access to their team. This is particularly valuable for complex inquiries, commercial consultations, or urgent issues.
  • Business Hours: The website specifies “9AM – 5.30PM,” likely referring to their customer service operating hours, allowing customers to know when they can reach someone.
• Online Inquiry: While not explicitly shown on the homepage, most professional websites include a contact form or a dedicated email address for non-urgent queries. This allows for detailed written communication and record-keeping.
• Login/Register for Account Management: The presence of “Login” and “Register” options suggests that customers can create accounts, which typically provide features like:
  • Order History: Viewing past purchases.
  • Order Tracking: Monitoring the status of current orders.
  • Wishlist: Saving products for future consideration.
  • Managing Account Details: Updating personal information and communication preferences.

Pre-Purchase Support

• Product Expertise: Based on testimonials, the Physical Company team is described as “hugely knowledgeable and helpful.” This implies that sales and support staff can provide expert advice on product suitability, specifications, and how equipment fits into specific fitness goals or facility designs.
  • Consultative Approach: Especially for commercial clients, their team likely engages in detailed consultations to understand needs and propose optimal solutions.
• Price Match Promise: This feature itself is a form of pre-purchase support, offering customers reassurance about competitive pricing and potentially a direct channel to discuss pricing with their team.

Post-Purchase Support

• Delivery Information: While not detailed on the homepage, reliable post-purchase support would include clear communication regarding delivery timelines, tracking information, and procedures for handling any delivery issues.
• Warranties and Returns: Although not prominently displayed on the initial view, a reputable company would have clear policies on product warranties for defects, manufacturing faults and returns for incorrect items or customer dissatisfaction. These policies are critical for customer confidence, especially for large investments.
• Technical Support: For complex equipment, the availability of technical support for assembly, troubleshooting, or maintenance advice is important.

Case Studies as a Testament to Support

The client testimonials emphasize the positive support received:

• Reshape: “The team there is hugely knowledgeable and helpful – they understood exactly what we were trying to do and proposed excellent solutions.”
• The Pilates Movement Studio: The client was “gently steered” towards a better-suited reformer, indicating attentive and personalized guidance.

These anecdotes suggest a customer-centric approach where the team goes beyond transactional sales to provide genuine assistance and expertise.

Overall, Physicalcompany.co.uk seems committed to providing robust customer service, offering multiple contact points and a knowledgeable team ready to assist customers through their fitness equipment journey, from initial inquiry to post-purchase support. Securedatarecovery.co.uk Reviews

Shipping & Delivery Policies

Understanding the shipping and delivery policies of an online retailer is crucial, especially for bulky and heavy items like fitness equipment. Physicalcompany.co.uk clearly highlights one of its key delivery advantages: “Free GB Mainland Delivery over £149*”.

Free Delivery Threshold

• Eligibility: Orders placed on Physicalcompany.co.uk with a total value exceeding £149 qualify for free delivery within Great Britain Mainland.
  • Incentive: This encourages larger purchases, as customers save on shipping costs.
  • Geographic Scope: It’s important to note the “GB Mainland” exclusion, meaning customers in Northern Ireland, Scottish Highlands and Islands, Channel Islands, Isle of Man, and other remote UK areas would likely incur additional charges. The asterisk * suggests there may be further terms and conditions.

General Delivery Expectations Common for such retailers

• Delivery Times: While not explicitly stated on the homepage, most e-commerce sites provide estimated delivery times during the checkout process and in order confirmation emails. For large fitness equipment, lead times can vary:
  • In-stock items: May ship within a few business days.
  • Large/Heavy items: Might require specialized freight delivery, which could take longer e.g., 5-10 business days.
  • Custom or bespoke items: Could have extended lead times due to manufacturing or customization.
• Delivery Methods:
  • Standard Parcel Delivery: For smaller items e.g., plyo boxes, push-up bars, standard courier services e.g., DPD, FedEx, Royal Mail Parcels are common.
  • Pallet/Freight Delivery: Larger, heavier items like commercial machines, weight sets, or large cardio equipment typically require palletized shipping via freight companies. This usually means kerbside delivery, where the items are dropped off at the nearest accessible point to the property, and the customer is responsible for moving them indoors.
  • Two-Man Delivery/Installation: For very large or complex commercial equipment, some companies offer specialized two-man delivery and even installation services. While not explicitly mentioned on the homepage, this would likely be part of their “Gym Design service” or a separate quoted service for commercial clients.
• Tracking Information: Customers should typically receive tracking details once their order has been dispatched, allowing them to monitor the shipment’s progress.
• Receiving Deliveries: For heavy items, it’s generally advised that customers arrange for assistance on the delivery day to move items indoors and inspect them for any damage before signing for the delivery. Damage claims are often easier to process if noted at the time of receipt.
• Returns and Exchanges: Details on how to return items e.g., if damaged, incorrect, or simply unwanted within a cooling-off period would be outlined in their full terms and conditions or a dedicated returns policy page. This usually involves contacting customer service to arrange a return.

The clear messaging around free GB Mainland delivery for orders over £149 is a strong selling point, making Physicalcompany.co.uk an attractive option for customers within that region looking to make a substantial investment in fitness equipment.

For specific delivery queries beyond the advertised, customers should refer to the website’s full terms or contact their customer service team.

FAQs

What is Physicalcompany.co.uk?

Based on checking the website, Physicalcompany.co.uk is an online retailer specializing in commercial and home fitness equipment and solutions.

They offer a wide range of products from strength and cardio equipment to functional training tools and gym design services. Eygwindows.co.uk Reviews

Does Physicalcompany.co.uk offer free delivery?

Yes, Physicalcompany.co.uk offers free delivery for orders over £149 to mainland Great Britain.

An asterisk next to the offer suggests further terms and conditions may apply for certain locations or product types.

What kind of products does Physicalcompany.co.uk sell?

Physicalcompany.co.uk sells a diverse range of fitness products including strength equipment e.g., punch bags, weightlifting accessories, cardio machines, functional training tools e.g., plyo boxes, balance bars, studio equipment e.g., Pilates reformers, flooring, and combat training gear.

Is Physicalcompany.co.uk suitable for commercial gyms?

Yes, Physicalcompany.co.uk explicitly caters to commercial gyms, offering comprehensive solutions including gym design services, APEX gym floor programming, and a wide array of commercial-grade equipment.

They also feature case studies from commercial clients. Inyouths.com Reviews

Does Physicalcompany.co.uk offer a price match?

Yes, Physicalcompany.co.uk has a “Price Match Promise,” indicating they aim to match competitors’ prices to ensure customers receive the best value.

What are the customer service hours for Physicalcompany.co.uk?

Based on the website, their customer service phone line 01494 769222 operates from 9 AM to 5:30 PM.

Can I get gym design services from Physicalcompany.co.uk?

Yes, Physicalcompany.co.uk offers a full “Gym Design service” as part of their added-value solutions for commercial clients, helping with space optimization and equipment selection.

What is the “Physical app” mentioned on the website?

The website mentions “on-demand fitness through our Physical app.” This suggests a digital platform offering workout content, programming, or guidance, designed to complement their equipment offerings.

Specific details on its features or cost were not readily available on the homepage. Yankodesign.com Reviews

Does Physicalcompany.co.uk sell Pilates reformers?

Yes, the website specifically mentions a “Reformer Offer” and a case study from “The Pilates Movement Studio,” confirming they sell Pilates reformers.

Are there discounts available on Physicalcompany.co.uk?

Yes, the website showcases “Featured Products” with clear discounted prices e.g., “was” and “now” pricing, indicating that sales and promotions are regularly available.

How can I contact Physicalcompany.co.uk for a commercial inquiry?

You can contact Physicalcompany.co.uk directly via their prominent phone number 01494 769222 for commercial inquiries, gym design services, and bespoke solutions.

What is the APEX gym floor programming?

APEX gym floor programming is a service offered by Physicalcompany.co.uk, likely designed for commercial gyms to provide structured workout programs and content for their members, enhancing the gym experience.

Does Physicalcompany.co.uk provide equipment for home gyms?

Yes, the website clearly states it provides “Commercial and Home Fitness Solutions,” indicating they cater to individuals setting up personal home gyms as well. Rewatches.is Reviews

How many product lines does Physicalcompany.co.uk supply?

According to their catalogue information, Physicalcompany.co.uk supplies over 1,900 product lines, covering a vast array of fitness equipment.

Can I register an account on Physicalcompany.co.uk?

Yes, the website features a “Login” and “Register” option, allowing customers to create accounts for easier order management, tracking, and wishlist creation.

Does Physicalcompany.co.uk assist with gym flooring?

Yes, Physicalcompany.co.uk mentions providing “additional support and advice for flooring and bulk orders,” indicating they assist with selecting and supplying appropriate gym flooring solutions.

Are there customer testimonials on Physicalcompany.co.uk?

Yes, the website prominently features “Case Study” sections with testimonials from satisfied commercial clients like “Reshape” and “The Pilates Movement Studio.”

What kind of payment methods does Physicalcompany.co.uk accept?

While not explicitly stated with logos on the homepage, reputable UK e-commerce sites typically accept major credit/debit cards Visa, MasterCard and online payment services like PayPal.

For commercial orders, bank transfers may also be an option.

Can I buy strength training equipment from Physicalcompany.co.uk?

Yes, Physicalcompany.co.uk offers a wide range of strength training equipment, including items like punch bags and various accessories for developing strength and power.

What if my order is below the free delivery threshold?

If your order total is below £149, standard delivery charges would likely apply.

These charges would be calculated and displayed during the checkout process before you finalize your purchase.