Pleso.me Reviews

Based on looking at the website, Pleso.me appears to be an online platform that connects individuals with psychotherapists for virtual sessions.

While the intention behind providing mental health support is commendable, seeking such services online requires a careful and discerning approach, especially from an Islamic perspective.

The emphasis in Islam is on seeking holistic well-being, which often involves practical, community-based solutions and reliance on Allah.

When facing emotional or mental challenges, it’s always advisable to first turn to prayer, remembrance of Allah, and seeking support from trusted, knowledgeable individuals within your community.

The concept of psychotherapy, particularly in an online, commercialized format, can sometimes delve into areas that might not align with Islamic principles of self-reliance, trust in divine decree, and seeking guidance primarily from the Quran and Sunnah.

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While professional support can be beneficial in certain circumstances, it’s crucial to ensure that the methods and philosophies employed do not contradict fundamental Islamic beliefs or encourage introspection that leads to self-blame, excessive self-focus, or reliance on human solutions alone for inner peace.

True serenity comes from submission to Allah and living according to His commands.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Pleso.me Review & First Look

Pleso.me positions itself as a digital gateway to online psychotherapy, aiming to simplify the process of finding a suitable mental health professional.

The platform highlights a user-friendly interface designed to connect individuals with therapists through a tailored matching system.

Upon initial review, Pleso.me emphasizes accessibility and convenience, catering to those who prefer virtual sessions over traditional in-person consultations.

They claim to have facilitated over 60,000 sessions with 200+ verified psychotherapists, boasting a 9.5 average therapist rating.

The website’s design is clean and intuitive, offering clear navigation to various sections like “Our Psychotherapists,” “Therapy Guide,” “Blog,” and “Psychological Tests.” This structure suggests a well-thought-out user journey, guiding potential clients from initial inquiry to booking a session. Mrshiftereastanglia.co.uk Reviews

The emphasis on a “psychotherapist selection test” is a key feature, purporting to match users with the most appropriate therapist based on their specific concerns.

This personalized approach aims to address the common challenge of finding the right therapist, which can often be a daunting task.

However, the efficacy and ethical implications of such automated matching, especially in sensitive areas like mental health, warrant deeper scrutiny.

Pleso.me Cons

While Pleso.me aims to provide accessible mental health support, there are several aspects that, from an Islamic perspective, necessitate careful consideration.

The very nature of a commercialized online therapy platform carries inherent risks and limitations that can potentially lead to outcomes contrary to true Islamic well-being. Woodenblinds.co.uk Reviews

Reliance on Human-Centric Solutions

One of the primary concerns is the platform’s singular focus on human-centric solutions for mental and emotional distress.

• Absence of Spiritual Dimension: The website makes no mention of spiritual remedies, seeking closeness to Allah, or the power of prayer and remembrance dhikr as foundational elements for inner peace and well-being.
• Potential for Dependence: Constant reliance on external therapeutic intervention can foster a dependence on therapists rather than cultivating resilience, patience, and reliance on Allah’s help in overcoming trials.
• Secular Framework: The therapeutic approaches listed e.g., CBT, Gestalt therapy, Transactional Analysis are rooted in secular psychological frameworks that may not align with Islamic principles regarding the nature of the self, purpose of life, or the ultimate source of healing.

Confidentiality and Data Privacy Concerns

Despite claims of confidentiality, online platforms inherently carry risks regarding data privacy.

• Digital Vulnerability: Transmitting sensitive personal information and intimate conversations over the internet, even with encryption, is never entirely foolproof. Data breaches, though rare, can have significant consequences.
• Third-Party Access: The use of third-party payment processors Stripe and video conferencing tools Zoom, or their own built-in system means data passes through multiple entities, increasing the potential for unforeseen access or misuse.
• Ethical Boundaries in Online Interactions: While therapists are bound by professional ethics, the virtual environment can sometimes blur the lines of client-therapist boundaries, and ensuring true anonymity and non-recording of sessions requires absolute trust in the platform’s technical and ethical integrity, which is harder to verify than in a traditional, in-person setting.

Financial Implications and Riba

The financial model of Pleso.me, while not explicitly promoting Riba interest-based transactions, raises concerns related to commercialization of sensitive services.

• Abonnements Bundles and Non-Refundable Policies: The platform encourages purchasing “abonnement” bundles for discounted sessions, with a clear policy that “Purchased subscriptions are not subject to return.” This can lead to financial loss if circumstances change or if the service proves unsuitable, creating an undue burden on the client.
• Cancellation Policies: The strict cancellation policy 24 hours for full refund, 12 hours for one-time reschedule, no refund for cancellations less than 24 hours can be rigid and disadvantageous for individuals facing unexpected emergencies or changes in their condition.
• Commercialization of Healing: The very act of monetizing mental distress and offering various pricing tiers, while standard in modern healthcare, can be seen as detached from the spirit of compassion and mutual support emphasized in Islamic teachings.

Lack of Personal Connection and Community Support

Online therapy, by its nature, lacks the depth of in-person interaction and disconnects individuals from their immediate community.

• Absence of Non-Verbal Cues: The nuances of human communication, including subtle non-verbal cues, can be lost or misinterpreted in a virtual setting, potentially hindering the therapeutic process.
• Isolation from Community: Instead of encouraging individuals to seek support from family, friends, or religious scholars, which are often the primary sources of solace and guidance in Islam, online platforms can inadvertently promote isolation by offering a distant, transactional form of support.
• Superficial Engagement: While convenient, online sessions might sometimes lead to a more superficial engagement compared to the dedicated, focused environment of an in-person consultation where distractions are minimized.

Limited Scope and Potential for Misdiagnosis

The platform explicitly states that its psychotherapists cannot diagnose or prescribe medication. Dtfxpress.co.za Reviews

• Risk of Undetected Severe Conditions: This limitation means individuals with severe mental health conditions requiring medical intervention or psychiatric assessment may not receive the comprehensive care they need through Pleso.me, potentially delaying appropriate treatment.
• Focus on Talk Therapy: While talk therapy is valuable, it might not be sufficient for all types of mental health challenges, and relying solely on it via an online platform can give a false sense of comprehensive care.
• “Test” for Therapist Selection: The “unique test” to select a therapist, while convenient, cannot replace the nuanced assessment of a qualified professional who can conduct a thorough initial consultation to determine the true nature of a client’s needs and suitability for therapy.

Better Alternatives for Well-Being

Instead of relying solely on online platforms that may present the aforementioned concerns, consider these alternatives rooted in Islamic principles and holistic well-being:

• Reliance on Allah and Prayer: The most fundamental step is to turn to Allah SWT through prayer Salah, supplication Du’a, and remembrance Dhikr. The Quran states, “Unquestionably, by the remembrance of Allah hearts are assured” Quran 13:28. This is the ultimate source of inner peace and tranquility.
• Seeking Knowledge and Guidance: Engage with the Quran and Sunnah. Many Islamic scholars and counselors offer guidance rooted in prophetic traditions that address life’s challenges from a spiritual perspective.
• Community Support: Lean on your family, trusted friends, and the broader Muslim community masjid, Islamic centers. Seeking advice from elders or knowledgeable individuals within the community can provide invaluable support and practical solutions.
• Physical Well-being: Pay attention to physical health – regular exercise, a balanced diet halal and wholesome, and sufficient sleep are crucial components of mental well-being, as emphasized in Islamic teachings.
• Professional, Halal-Conscious Counselors: If professional help is deemed necessary, seek out Muslim mental health professionals who integrate Islamic principles into their practice, or at least respect and understand the client’s religious values. Many reputable organizations offer lists of such therapists. Look for those who prioritize a holistic approach that includes spiritual growth.
• Volunteering and Helping Others: Engaging in acts of charity and helping others can be incredibly therapeutic, diverting focus from self-preoccupation and fostering a sense of purpose and gratitude.
• Nature and Reflection: Spend time in nature, reflecting on Allah’s creation. This can be a powerful way to gain perspective and reduce stress.

How Pleso.me Works Based on Website

Pleso.me’s operational model revolves around a three-step process designed to simplify access to online therapy.

Step 1: The Psychotherapist Matching Test

• Purpose: The platform encourages users to take a “unique test” to help determine which online psychologist or psychotherapist might be suitable for them.
• Mechanism: This test reportedly asks “truly important information for selection” and helps users better understand their own concerns.
• Instant Results: A key selling point is that the results are available immediately, without waiting, providing instant recommendations.
• Ethical Considerations: While convenient, relying solely on an automated test for therapist matching in mental health can be problematic. The nuances of human emotions and psychological needs are complex and may not be fully captured by a questionnaire. A personal consultation or a more comprehensive intake process might be more effective in ensuring a truly appropriate match.

Step 2: Choosing Your Psychotherapist

• Browse Profiles: After the test, or independently, users can browse through the profiles of available psychotherapists on the site.
• Detailed Information: Each therapist’s personal page is said to contain “all important information,” including diplomas, video interviews, work experience, training, and other materials.
• Transparency: This emphasis on transparency is intended to build trust and allow users to make an informed decision based on the therapist’s qualifications and approach.
• Verification: The website claims to carefully select and verify therapists, stating that only 15% of candidates pass their selection process, which includes checking education, experience minimum 3 years, conducting interviews, and verifying successful cases. Therapists are also required to undergo supervision and continuous professional development.

Step 3: Booking and Session Commencement

• Online Booking: Users can book a session directly from the therapist’s personal page, choosing a convenient time without needing to wait for support staff replies.
• Payment via Stripe: Sessions can be paid for using Stripe, a common online payment gateway.
• Session Access: Once paid, the session link appears in the user’s personal account on the platform and is also sent via email. Sessions primarily occur through Pleso.me’s built-in video system or Zoom.
• Confidentiality Claims: The platform stresses that all sessions are confidential and anonymous, with no recordings, and therapists sign non-disclosure agreements. An exception is made if there’s a risk of harm to self or others, in which case the therapist may contact relevant institutions.

Pleso.me Pricing Based on Website

Pleso.me operates on a session-based pricing model, with variations for individual versus couples therapy and incentives for purchasing bundles.

Standard Session Costs

• Individual Session: The stated cost for an individual therapy session is 1390 UAH Ukrainian Hryvnia.
• Couples Session: A couples therapy session is priced at 1890 UAH.
• Session Duration: Individual sessions last 50 minutes, while couples sessions are 80 minutes.

Abonnement Bundle Savings

• Discounted Rates: The platform offers “abonnement” or bundles, allowing users to save money. For individual sessions, purchasing a bundle can reduce the cost per session to as low as 1090 UAH.
• Non-Refundable Bundles: A critical detail highlighted in their FAQ is that “Purchased subscriptions are not subject to return.” This policy requires users to be fully committed before investing in a bundle, as funds will not be reimbursed if plans change or if the service doesn’t meet expectations.
• Financial Caution: From an Islamic perspective, committing to non-refundable bundles for ongoing services, especially those as sensitive as mental health, should be approached with caution. It removes flexibility and places financial risk entirely on the client, which can create unnecessary pressure.

Special Conditions and Promotions

• Discounts for Specific Groups: Pleso.me states they offer “special conditions for military and medical personnel.” This initiative aims to support essential workers, a commendable gesture.
• Promotional Offers: The platform advises users to follow their Instagram page @pleso.me or subscribe to their email newsletter for updates on discounts and promotions. They explicitly mention frequent promotions where users can get promo codes for discounts.

Payment and Cancellation Terms

• Payment Window: Sessions must be purchased no later than 16 hours before the scheduled start time.
• Cancellation Policy:
  • Full refund for cancellations made at least 24 hours before the session. Funds are returned within 3-5 business days.
  • Sessions can be rescheduled once, no later than 12 hours before the start time.
  • Cancellations made less than 24 hours before the session are non-refundable. If a session has already been rescheduled once, the option for self-cancellation is blocked, and any subsequent cancellation less than 24 hours before the session results in no refund.
• Late Arrival Policy: Therapists will wait for 20 minutes from the scheduled start time. If the client doesn’t join within this window, the session is considered conducted, and no refund is issued.
• Ethical Considerations: These stringent cancellation and refund policies, particularly for bundles and late cancellations, can create financial pressure and inflexibility for clients. While businesses need policies to manage schedules, a more compassionate and flexible approach is often advisable, especially when dealing with individuals who may be vulnerable due to their mental state.

How to Cancel Pleso.me Subscription Abonnement

Based on the information available on the Pleso.me website, particularly within their FAQ section, the cancellation policy for “abonnement” bundles or subscriptions is quite clear and restrictive.

Key Points for Cancelling an Abonnement:

• Non-Refundable Policy: The FAQ explicitly states: “Purchased subscriptions are not subject to return.” This means that once you buy a bundle of sessions, you generally cannot get a refund for the entire bundle if you change your mind or no longer need the sessions.
• Mistaken Purchase Exception: There is one stated exception: “If you purchased a subscription by mistake, contact technical support to initiate a refund.” This suggests that if there was a clear error in the purchase process e.g., accidental double purchase, wrong bundle selected, a refund might be possible.
• No Self-Cancellation for Bundles: Unlike individual sessions where you might have some self-service options for cancellation or rescheduling, the platform doesn’t provide a direct method for users to cancel an entire abonnement themselves.
• Contacting Support is Key: For any inquiries or issues related to a bundle, the only avenue provided is to “contact technical support” Команда Турботи – Care Team. Their contact methods are likely via Telegram bot @plesotherapy_bot or email [email protected], as listed on their site.

Implications for Users:

• Consider Before Committing: Given the strict no-refund policy for bundles, it is crucial for users to thoroughly assess their needs and commitment before purchasing an abonnement. It implies a long-term commitment to the service, and a change of heart or circumstances will result in financial loss.
• Individual Session Flexibility: While bundles are non-refundable, individual sessions purchased outside of a bundle or as part of a bundle’s available sessions still adhere to the 24-hour cancellation policy for a refund or the 12-hour policy for a one-time reschedule. However, once a session within a bundle is scheduled, its individual cancellation or rescheduling terms apply.
• Ethical Review: From an ethical standpoint, particularly within a service related to mental well-being, such rigid non-refundable policies for bundles could be seen as potentially exploitative. Life circumstances can change rapidly, and individuals seeking mental health support may be in vulnerable positions where their needs or financial situation could shift unexpectedly. Transparency about these terms is vital, but flexibility is also a sign of compassion.

How to Cancel Pleso.me Free Trial

Based on the provided website information, Pleso.me does not explicitly mention or offer a “free trial” for its psychotherapy services. Aurologic.com Reviews

The website prominently features:

• A “psychotherapist selection test” which is described as free and gives instant recommendations. This is a tool to help users find a therapist, not a trial of therapy itself.
• A “free meeting with a personal guide” провідник на безкоштовній зустрічі if you need help choosing a therapist. This meeting aims to help select a therapist, define methods, prepare for the first session, and ensure compatibility, but it is not a free therapy session.

What This Means for “Free Trial” Cancellation:

• No Direct “Free Trial” to Cancel: Since a free trial of actual therapy sessions is not advertised, there would be no specific process to cancel such a trial.
• Focus on Paid Sessions: The platform’s model appears to be direct payment for sessions or purchasing bundles. The introductory services the test and the guide meeting are free and do not lead to an automatic charge or recurring subscription that would require cancellation.
• Monitor Your Accounts: If you interact with any service that later claims to be a free trial, always monitor your bank statements and email for unexpected charges or subscription notifications. However, based on Pleso.me’s current presentation, this concern is minimal for their direct offerings.

Recommendations for Users:

• Read Terms Carefully: Always review the terms and conditions of any online service before providing personal or payment information, even if it’s for a “free” service. This helps identify any hidden subscriptions or auto-enrollments.
• Be Skeptical of “Free Therapy” Claims: In the mental health space, truly free, ongoing therapy sessions are rare and usually limited to specific charitable organizations or crisis lines. Platforms often offer free consultations or introductory assessments, but these are distinct from full therapeutic sessions.

In summary, users looking for “Pleso.me free trial” cancellation information will likely find none because the platform does not appear to offer such a trial for its core therapy sessions.

Their free offerings are limited to assessment tools and guidance meetings.

Pleso.me Alternatives

Given the concerns surrounding online commercialized therapy from an Islamic perspective, and the potential for financial rigidity, it’s prudent to explore alternatives that align more closely with holistic well-being and community values.

1. Seeking Guidance from Islamic Scholars and Community Leaders

• Direct Access to Wisdom: Instead of a paid therapist, approach respected Islamic scholars, imams, or knowledgeable community elders. They often possess deep wisdom, empathy, and a nuanced understanding of life’s challenges through an Islamic lens.
• Spiritual Foundation: Their advice will be rooted in the Quran and Sunnah, offering solutions that prioritize spiritual health, reliance on Allah, and patience in adversity.
• Community Support Networks: Many mosques and Islamic centers have informal support networks or individuals who can provide compassionate listening and practical advice, often without a fee.
• Benefit: Provides spiritually grounded solutions, fosters community bonds, and is often free or donation-based.

2. Takaful and Community Mutual Aid

• Halal Insurance Alternatives: For financial security and support in times of need, look into Takaful Islamic insurance models rather than conventional interest-based insurance. Takaful operates on principles of mutual cooperation and solidarity, where participants contribute to a fund that is used to help those in need.
• Community Funds/Charities: Explore local Islamic charities or community funds that might offer financial assistance or support during difficult times, including those related to mental health struggles.
• Benefit: Adheres to Islamic financial principles, promotes mutual support, and provides a safety net without engaging in Riba.

3. Halal-Conscious Mental Health Professionals In-Person or Online with Caution

• Culturally Sensitive Care: If professional therapy is deemed necessary, seek out Muslim therapists or those who are culturally competent and understand Islamic values. Many therapists integrate faith-based approaches into their practice.
• Verified Credentials: Ensure they are licensed and reputable. Look for directories of Muslim mental health professionals in your region.
• Prioritize In-Person: Where possible, in-person therapy offers a more personal connection and avoids some of the digital privacy concerns of online platforms. If online, ensure robust security and discuss confidentiality directly.
• Benefit: Combines professional expertise with spiritual and cultural sensitivity, potentially offering a more holistic approach aligned with Islamic values.

4. Focus on Islamic Practices and Self-Care

• Prayer and Dhikr: Regular Salah prayer, reciting the Quran, and engaging in Dhikr remembrance of Allah are powerful tools for mental peace and resilience.
• Physical Activity and Nutrition: Adhere to a healthy, halal lifestyle. Regular exercise, balanced nutrition, and sufficient sleep are critical for mental well-being and are encouraged in Islam.
• Nature and Reflection: Spend time in nature, reflecting on Allah’s creation. This can be a source of calm and perspective.
• Volunteering and Community Service: Engaging in acts of kindness and helping others shifts focus from personal woes, generates positive feelings, and fulfills a core Islamic tenet of serving humanity.
• Benefit: Empowers individuals to cultivate inner strength through spiritual and physical disciplines, fostering self-reliance on Allah.

5. Educational and Productivity Tools

• Islamic Apps and Resources: Utilize apps and websites dedicated to Quran recitation, Hadith studies, Islamic lectures, and educational content. These can provide spiritual upliftment and positive engagement.
• Productivity Tools: Use apps or methods that help organize life, manage time, and reduce stress by fostering efficiency and good habits, aligning with the Islamic emphasis on beneficial use of time.
• Benefit: Provides beneficial knowledge and practical tools for self-improvement and spiritual growth, diverting from entertainment-focused digital consumption.

By focusing on these alternatives, individuals can address mental and emotional challenges in a way that respects Islamic principles, fosters community bonds, and emphasizes reliance on Allah, leading to more sustainable and meaningful well-being. Grosvenorhousepublishing.co.uk Reviews

Pleso.me vs. Other Online Therapy Platforms

When evaluating Pleso.me against other online therapy platforms like BetterHelp, Talkspace, or specific niche platforms, several distinctions and shared characteristics emerge.

While all aim to provide accessible virtual mental health support, their operational models, pricing structures, and ethical considerations can vary.

Pleso.me’s Distinctive Features:

• Regional Focus Ukrainian: Pleso.me, based on its language and contact information, appears to be primarily focused on the Ukrainian market e.g., pricing in UAH, mentions of Kyiv time, supporting military/medical personnel, research on Ukrainian mental health. This regional specialization might mean therapists are more attuned to local cultural contexts and challenges specific to the region.
• Strict Vetting Process Claim: Pleso.me heavily emphasizes a rigorous therapist selection process, claiming only 15% of candidates pass, with requirements for higher education in psychology, 3+ years of experience, interviews, and continuous professional development supervision, personal therapy. This level of claimed vetting is a strong selling point for client assurance.
• “Personal Guide” Meeting: The offer of a free meeting with a “personal guide” to help select a therapist and prepare for the first session is a unique, human-touch element, aiming to bridge the gap between automated matching and direct interaction.
• Non-Refundable Bundles: The “abonnement” bundle policy being explicitly non-refundable is a stricter financial term compared to some competitors who might offer more flexible refund or credit options for unused sessions or subscriptions.

Shared Characteristics with Major Platforms e.g., BetterHelp, Talkspace:

• Online Accessibility: Like its larger counterparts, Pleso.me leverages technology to make therapy accessible from anywhere, removing geographical barriers and reducing travel time.
• Subscription/Session-Based Model: All these platforms operate on a model where clients pay for sessions or a subscription plan, varying in duration weekly, monthly and number of sessions.
• Therapist Matching: A core feature across most platforms is the use of algorithms or intake questionnaires to match clients with therapists based on reported needs, preferences, and therapist specializations.
• Variety of Modalities: While Pleso.me mentions specific methods Transactional Analysis, CBT, Gestalt therapy, most platforms offer a range of therapeutic approaches to cater to diverse client needs.
• Confidentiality Claims: All reputable online therapy platforms emphasize confidentiality and privacy, using encrypted video conferencing and adhering to ethical guidelines, though the degree of actual data security and adherence can vary.

Concerns Applicable to most online therapy platforms, including Pleso.me:

• Commercialization of Care: The business model inherently commercializes mental health support, which can feel transactional and detached from a more compassionate, holistic approach.
• Limited Scope for Severe Conditions: Most online platforms, including Pleso.me, explicitly state they are not for emergencies or severe mental illnesses requiring psychiatric intervention, limiting their scope.
• Ethical Oversight: While platforms claim rigorous vetting, the actual oversight of therapist conduct and therapeutic outcomes can be more challenging in an online, distributed environment compared to a local clinic.
• Digital Divide/Access: While accessible, reliable internet, privacy at home, and digital literacy are prerequisites, potentially excluding certain demographics.

Islamic Perspective on Comparison:

From an Islamic standpoint, the concerns highlighted earlier—such as the secular framework, potential for dependency, and commercialization—apply to all these platforms.

The core issue isn’t merely the technology but the underlying philosophy and reliance on human intervention alone.

While Pleso.me’s regional focus might offer cultural nuances, the fundamental advice remains: prioritize spiritual solutions, community support, and if professional help is sought, ensure it is from a halal-conscious and truly ethical professional. Handiworld.com Reviews

Comparing platforms should involve scrutinizing their data privacy, cancellation policies, and the extent to which they allow for, or at least do not contradict, a faith-based approach to well-being.

Frequently Asked Questions

What is Pleso.me?

Pleso.me is an online platform that connects individuals with psychotherapists for virtual therapy sessions, primarily catering to the Ukrainian market.

It aims to make mental health support accessible and convenient through an online format.

Is Pleso.me legitimate?

Based on the website’s comprehensive information, detailed therapist profiles, clear pricing, and listed contact details, Pleso.me appears to be a legitimate operational online therapy platform.

They list a physical address in Poland and company registration details. Mauriziotorresan.it Reviews

What kind of therapists does Pleso.me offer?

Pleso.me offers psychotherapists with various specializations and therapeutic approaches, including Transactional Analysis, Cognitive Behavioral Therapy CBT, and Gestalt therapy.

They claim all therapists have higher education in psychology and at least three years of experience.

How does Pleso.me match clients with therapists?

Pleso.me utilizes a “unique test” that clients can take to help match them with a suitable psychotherapist based on their concerns.

They also offer a free meeting with a “personal guide” to assist in therapist selection.

Can I choose my own therapist on Pleso.me?

Yes, clients can browse through detailed profiles of available psychotherapists on the Pleso.me website, reviewing their qualifications, experience, and even video interviews, to choose a therapist that aligns with their preferences. Doggieboat.co.uk Reviews

How long does a Pleso.me session last?

Individual therapy sessions on Pleso.me last 50 minutes. Couples therapy sessions are 80 minutes long.

What is the cost of a Pleso.me session?

An individual session on Pleso.me costs 1390 UAH. A couples session costs 1890 UAH.

Discounts are available when purchasing “abonnement” bundles.

Are there discounts or bundles available on Pleso.me?

Yes, Pleso.me offers “abonnement” bundles for individual sessions, which can reduce the cost per session to as low as 1090 UAH.

They also offer special conditions for military and medical personnel. Zeiiermantrading.com Reviews

Are Pleso.me subscriptions abonnement refundable?

No, according to Pleso.me’s FAQ, “Purchased subscriptions are not subject to return,” with the exception of a purchase made by mistake, in which case you should contact technical support.

How do I cancel a Pleso.me session?

You can cancel an individual session and receive a refund if you do so at least 24 hours before the scheduled start time.

Cancellations made less than 24 hours before the session are non-refundable.

Can I reschedule a Pleso.me session?

Yes, you can reschedule an individual session once, no later than 12 hours before its start time, through your personal account.

If you need to reschedule again or within 12 hours, you must contact their Care Team. Svkwatches.ae Reviews

What happens if I’m late for a Pleso.me session?

Therapists on Pleso.me will wait for 20 minutes from the scheduled start time.

If you do not join within this 20-minute window, the session is considered conducted, and no refund is issued.

Is Pleso.me therapy confidential?

Yes, Pleso.me states that all sessions are strictly confidential and anonymous.

They claim no sessions are recorded, no one but the client and therapist has access to video sessions, and therapists sign non-disclosure agreements.

An exception is made if there’s a risk of harm to self or others. Stscars.co.uk Reviews

Can Pleso.me therapists prescribe medication or diagnose?

No, Pleso.me explicitly states that their psychotherapists cannot diagnose or prescribe medication.

Only a psychiatrist, a medical doctor with psychiatric training, has the legal right to do so.

What languages does Pleso.me support?

Based on the website’s interface options, Pleso.me supports Ukrainian UA, English EN, Polish PL, Romanian RO, Spanish ES, Czech CZ, and Italian IT.

How do I contact Pleso.me support?

Pleso.me provides an email address [email protected] and a Telegram support bot @plesotherapy_bot for client inquiries and support.

Does Pleso.me offer couples therapy?

Yes, Pleso.me offers couples therapy sessions, which last 80 minutes and cost 1890 UAH. Sightseeingpass.com Reviews

However, not all therapists on the platform conduct couples therapy.

Are there emergency services available through Pleso.me?

No, Pleso.me is not for emergencies.

The website lists external contacts for emergency psychological assistance, such as suicide prevention hotlines and crisis lines.

What is the average experience level of Pleso.me therapists?

Pleso.me claims their psychotherapists have an average of more than seven years of experience in conducting consultations, and they only work with professionals who have at least three years of practical experience.

Does Pleso.me provide a free trial for therapy sessions?

No, Pleso.me does not explicitly mention or offer a “free trial” for actual therapy sessions. Elitewmgs.com Reviews

They provide a free therapist selection test and a free introductory meeting with a guide to help with therapist choice.