Based on looking at the website, Printstorm.com.au appears to be a legitimate Australian-owned and operated online print and design service offering a wide array of products for businesses.

They emphasize their commitment to speed, quality, and customer service, aiming to provide premium results without a premium price.

While the website showcases their diverse printing capabilities, including business cards, custom labels, signs, and even workwear, a comprehensive review requires a deeper dive into user experiences, service specifics, and competitive comparisons.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Printstorm.com.au Review & First Look

Upon an initial review of Printstorm.com.au, the website presents itself as a robust and comprehensive online printing solution based in Australia.

The navigation is straightforward, with clear categories for their main services.

They highlight their “100% Australian Owned & Operated” status and commitment to “Environmentally Friendly Production,” which are significant selling points for local businesses and those with sustainability concerns. Afabangkok.com Reviews

The site boasts “Express Delivery Australia Wide” and the claim of being “Trusted by over 15,000 clients and partners right around Australia,” which, if substantiated by user reviews, indicates a considerable market presence.

Website Usability and Design

The website’s design is clean and professional, prioritizing ease of use.

Key services like business cards, docket books, and custom labels are prominently featured on the homepage, making it easy for first-time visitors to find what they need.

Intuitive Navigation: The menu is well-organized, allowing users to quickly access different product categories or information about the company.
Clear Call-to-Actions: Buttons like “Order Now” and “Shop now” are strategically placed, guiding users through the purchasing process.
Mobile Responsiveness: A good printing service website should be fully functional on mobile devices, and Printstorm.com.au appears to be optimized for various screen sizes, ensuring a seamless experience across platforms.

Initial Impressions on Service Offerings

Printstorm.com.au seems to cater primarily to business clients, offering products that are essential for corporate branding and operations.

Their range is quite broad, from small print jobs like business cards to large-scale signage. Ecmarkets.com Reviews

Diverse Product Portfolio: They cover a wide spectrum of printing needs, reducing the need for businesses to use multiple vendors.
Local Walk-in Services: The mention of “colour copy shops in Dubbo and Mudgee” offering “walk-in services to customers, done on the spot” is a notable advantage for local businesses, blending online convenience with physical accessibility.
Emphasis on Quality: Their claims of “Top Quality” and using “only the best equipment and paper lines” suggest a focus on delivering high-standard printed materials.

Printstorm.com.au Pros & Cons

Every service has its strengths and weaknesses, and Printstorm.com.au is no exception.

Understanding these can help potential customers make an informed decision.

Advantages of Using Printstorm.com.au

Printstorm.com.au highlights several benefits on its website, which could be significant draws for businesses.

Australian Ownership and Operation: This can instill confidence in local businesses, supporting the national economy and potentially offering more localized customer service. This is especially appealing for businesses that prioritize supporting local enterprises.
Wide Range of Services: From business cards to workwear and web design, their extensive catalog means businesses can consolidate their printing and branding needs with a single provider. This efficiency can save time and streamline procurement processes.
Focus on Speed and Quality: The website explicitly states “Super Fast” production with “Top Quality” output, indicating a commitment to efficiency without compromising on the final product. Their use of “fast inhouse digital and offset presses” supports this claim.
Environmental Responsibility: Their “Environmentally Friendly Production” stance can be a major plus for businesses looking to partner with eco-conscious suppliers, aligning with their own sustainability goals.
Customer-Centric Approach: The website mentions “Understanding your needs and keeping communication channels open means you get premium service without the premium price tag.” This suggests a strong emphasis on customer satisfaction and transparent communication.

Potential Considerations or Areas for Improvement

While the website paints a positive picture, some aspects might warrant further investigation or could be areas for improvement.

Pricing Transparency: While they claim competitive pricing, specific pricing details for many custom products are not immediately visible without requesting a quote or going through the design process. This can make initial budget comparisons challenging for users who want quick estimates.
Online Design Tools: The extent and user-friendliness of their online design tools for various products are not fully detailed on the homepage. While they offer graphic design services, the ease of self-service design could be a factor for some users.
Limited Physical Locations: While having walk-in services in Dubbo and Mudgee is beneficial for those areas, businesses outside these regions might rely solely on online interaction and delivery, potentially limiting the “local” advantage for them.
Customer Review Accessibility: While they state being trusted by over 15,000 clients, direct links to external, independent customer reviews or testimonials are not prominently displayed on the homepage. This makes it harder for new customers to verify claims of service quality and customer satisfaction through third-party sources.

Printstorm.com.au Alternatives

While Printstorm.com.au offers a robust service, exploring alternatives can provide businesses with options to compare pricing, features, and customer service. Binaryfundingaccount.com Reviews

The print industry is competitive, with many players catering to various niches.

Major Online Printing Services in Australia

Several other prominent online printing companies operate in Australia, offering similar services.

Vistaprint Australia: Known for its extensive range of customizable products, including business cards, marketing materials, and promotional products. Vistaprint often offers frequent discounts and a user-friendly online design interface. They cater to both small businesses and individuals.
Officeworks Print & Copy: A well-established retailer with both online and in-store print services. Officeworks is a go-to for many businesses due to its widespread physical presence, allowing for easy pick-up and in-person consultation for various print jobs, from simple copies to custom signage.
Snap Print & Design: With a network of print centers across Australia, Snap provides a more personalized service, often involving face-to-face consultations for complex print and design projects. They focus on business solutions, including marketing collateral, corporate stationery, and signage.
MOO Australia: Specializes in high-quality, premium business stationery and promotional materials, often known for unique finishes and smaller print runs. MOO targets businesses and individuals who prioritize unique design and tactile quality for their branding.

Niche and Local Print Shops

Beyond the large online players, numerous smaller and local print shops offer tailored services, which might be preferable for specific needs.

Local Print Shops: Many towns and cities have independent print shops that offer highly personalized service, quicker turnaround times for urgent jobs, and the flexibility to handle unique requests that larger online platforms might not accommodate. These often thrive on direct communication and community engagement.
Specialized Print Providers: Some companies focus on specific types of printing, such as large-format printing for events, specialty packaging, or custom apparel. If a business has a highly specific need, a specialized provider might offer more expertise and better results.

How to Order from Printstorm.com.au

The process of ordering from Printstorm.com.au is designed to be straightforward, leveraging their online platform.

Step-by-Step Ordering Process

Browse Products: Start by navigating to the desired product category on the Printstorm.com.au website, such as “Business Cards” or “Custom Labels.”
Select Product Specifications: Once a product is chosen, users typically select specifications such as quantity, paper type, finish, size, and any other relevant options. The website usually provides clear descriptions and visual examples for each choice.
Upload or Design Artwork:
- Upload Your Own Design: For businesses with pre-existing print-ready artwork, there will be an option to upload files directly. Printstorm.com.au likely provides guidelines for file formats e.g., PDF, AI, EPS and resolution to ensure optimal print quality.
- Use Online Design Tools: If available, users might be able to customize templates or design their artwork directly on the website using an integrated design tool.
- Request Graphic Design Services: For those needing professional assistance, the website mentions graphic design requirements, implying they can provide design services. This would involve communicating requirements to their design team.
Review and Approve Proof: Before printing commences, a digital proof of the artwork is typically provided for review. This is a critical step to ensure accuracy in design, content, and layout. It’s crucial for customers to meticulously check this proof for any errors.
Add to Cart and Checkout: Once the design is approved, the product can be added to the shopping cart. Users then proceed to the checkout page, where they will enter shipping information and select a payment method.
Payment and Order Confirmation: After successful payment, an order confirmation will be sent via email, usually including an order number and estimated delivery date.

Important Considerations for Artwork and Files

File Format: Always check the recommended file formats. Vector files AI, EPS, PDF are generally preferred for logos and text as they maintain sharpness at any size, while high-resolution raster files JPG, PNG, TIFF are suitable for photos.
Resolution: For print, a minimum resolution of 300 DPI dots per inch is standard for images to avoid pixelation.
Bleed and Margins: Ensure that your design incorporates proper bleed extra artwork extending beyond the trim edge and safe margins area where no critical text or images should be placed to prevent unwanted white edges or cut-off elements during printing.
Color Mode: Print files should ideally be in CMYK Cyan, Magenta, Yellow, Key/Black color mode, as this is the standard for commercial printing. RGB Red, Green, Blue is for screens and can result in color shifts when converted to CMYK.

Printstorm.com.au Pricing

Understanding the pricing structure for Printstorm.com.au’s diverse range of products can be a bit nuanced, as direct upfront pricing for every customizable item is not prominently displayed on the main product pages. Portfoliopayroll.ca Reviews

General Pricing Approach

Printstorm.com.au seems to adopt a common industry practice where pricing varies significantly based on:

Product Type: Business cards will have a different pricing model than large signs or custom workwear.
Quantity: Unit prices typically decrease as the order quantity increases volume discounts.
Materials and Finishes: Premium paper stocks, special laminations, embossing, or specific garment types will influence the cost.
Complexity of Design/Customization: If a design requires extensive graphic design services or intricate customization, this will factor into the final price.

How to Obtain Pricing

Product-Specific Configuration: For many products, the pricing is dynamic. Customers need to select their desired specifications e.g., paper type, quantity, finishes on the individual product page, and the price will update accordingly. This is a common method for online print services.
Request a Quote: For more complex or custom jobs, such as large-scale signage installations or unique workwear orders, the website might direct users to “Request a Quote.” This involves submitting details about the project, after which the Printstorm.com.au team will provide a tailored estimate.
Contact Sales: For very specific or large corporate orders, direct contact with their sales team might be the best route to negotiate pricing or discuss bespoke solutions.

Value Proposition

While specific price lists aren’t universally available upfront, Printstorm.com.au positions itself as offering “premium service without the premium price tag you’d expect to pay.” This suggests they aim for competitive pricing within the market, especially considering their claimed quality and speed.

Quality vs. Cost: They emphasize high-quality printed collateral using “best equipment and paper lines.” Businesses often weigh the cost against the perceived value and durability of the printed materials.
Bundled Services: For clients who use them for multiple services e.g., business cards, signs, and web design, there might be overall cost efficiencies compared to using disparate providers.

Printstorm.com.au vs. Competitors

When evaluating Printstorm.com.au, it’s helpful to compare its offerings against some of its key competitors in the Australian market.

Each platform has its strengths and target audience.

Printstorm.com.au vs. Vistaprint Australia

Printstorm.com.au:
- Focus: Strong emphasis on being 100% Australian owned and operated, with local walk-in services in Dubbo and Mudgee. Offers a broad range including workwear and larger signage installations, catering to a diverse business clientele. Highlights speed and quality.
- Design: Offers graphic design services, suggesting a more tailored approach for clients who need design assistance.
- Pricing: Pricing is often dynamic based on configuration, with a focus on delivering “premium service without the premium price tag.”
Vistaprint Australia:
- Focus: Global brand with a massive product catalog, known for aggressive pricing and frequent discounts. Highly optimized for small businesses and individuals looking for quick, affordable solutions.
- Design: Features extensive, user-friendly online design tools and templates, allowing for easy self-service customization.
- Pricing: Generally very transparent, with immediate pricing displayed for most configurations and frequent promotional offers.
Key Difference: Printstorm.com.au leans into its local Australian identity and potentially more personalized service for comprehensive business needs, while Vistaprint excels in volume, affordability, and DIY design ease for a broader, often global, customer base.

Printstorm.com.au vs. Officeworks Print & Copy

*   Range: Comprehensive business printing, including custom labels, signs, and workwear, alongside standard print products.
*   Service: Emphasizes high-quality, fast turnaround, and full graphic design support.
*   Local Presence: Specific physical locations in Dubbo and Mudgee, primarily serving those regions for walk-in needs.

Officeworks Print & Copy:
- Range: Very accessible for everyday printing needs photocopying, binding, basic business cards, flyers and a growing range of custom print products. Benefits from strong retail presence.
- Service: Offers quick in-store services, online ordering for pickup or delivery, and a generally good balance of price and convenience for standard print jobs.
- Local Presence: Extensive network of physical stores across Australia, making them highly accessible for in-person services and quick turnarounds.
Key Difference: Printstorm.com.au appears to target more specialized or larger-scale business printing solutions with a custom service focus, whereas Officeworks provides highly accessible, convenient, and often immediate solutions for a wide range of basic to mid-level print needs through its extensive retail footprint.

Printstorm.com.au vs. Snap Print & Design

*   Model: Hybrid approach with online ordering and specific physical locations for walk-in service and potentially larger installations.
*   Speed & Quality: Strong online messaging around "Super Fast" production and "Top Quality" output.

Snap Print & Design:
- Model: Primarily franchise-based print centers, emphasizing local, personalized service with a consultant-led approach for businesses. They often handle more complex projects requiring direct client interaction.
- Consultation: Known for offering expert advice and project management for detailed print and design requirements.
Key Difference: While both cater to businesses, Printstorm.com.au seems more geared towards efficient online ordering for standard print products supplemented by local pick-up, whereas Snap emphasizes a more hands-on, consultative approach through its network of print centers for more intricate projects.

Environmentally Friendly Production at Printstorm.com.au

Printstorm.com.au highlights “Environmentally Friendly Production” as one of its core values, which is an increasingly important factor for businesses and consumers alike. Vulyplay.com Reviews

This commitment typically involves a range of practices aimed at minimizing environmental impact.

Key Aspects of Eco-Friendly Printing

Sustainable Paper Sourcing:
- FSC Certified Papers: Many eco-conscious printers use papers certified by the Forest Stewardship Council FSC, ensuring that the wood pulp comes from responsibly managed forests.
- Recycled Content: Utilizing papers with a high percentage of post-consumer recycled content significantly reduces the demand for virgin timber and conserves resources.
Eco-Friendly Inks and Toners:
- Vegetable-Based Inks: Traditional petroleum-based inks can release volatile organic compounds VOCs. Environmentally friendly printers often use soy- or vegetable-based inks, which are biodegradable and produce fewer harmful emissions.
- Water-Based Inks: For certain applications, water-based inks are also a greener alternative.
Waste Reduction and Recycling Programs:
- Minimizing Waste: Efficient printing processes, accurate proofing, and optimal sheet utilization help reduce paper waste.
- In-house Recycling: Implementing robust recycling programs for paper scraps, ink cartridges, and other consumables within the printing facility.
Energy Efficiency:
- Modern Equipment: Investing in energy-efficient printing presses and office equipment can significantly reduce electricity consumption.
- Renewable Energy: Some printers may invest in renewable energy sources or purchase carbon offsets to minimize their carbon footprint.
Chemical Management:
- Reduced Chemical Use: Employing processes that reduce or eliminate the need for harsh chemicals in plate making, cleaning, and other stages of the printing process.
- Safe Disposal: Proper and responsible disposal of any necessary chemicals.

Printstorm.com.au’s Commitment

While the website mentions “Environmentally Friendly Production,” specific details about their practices e.g., types of inks used, percentage of recycled paper, specific certifications are not immediately elaborated on the homepage.

For a deeper understanding, prospective clients might need to inquire directly or look for a dedicated “Sustainability” or “Environmental Policy” page, which is common for companies with strong eco-credentials.

Positive Messaging: The inclusion of this statement on their homepage indicates an awareness and commitment to environmental responsibility, which is a positive sign for businesses looking to align with sustainable suppliers.
Industry Trend: The printing industry as a whole is moving towards more sustainable practices due to both regulatory pressures and customer demand. Printstorm.com.au’s claim suggests they are keeping pace with these important industry trends.

Customer Service and Support at Printstorm.com.au

Printstorm.com.au emphasizes customer service as a core component of its value proposition, claiming to provide “premium service.” Effective customer support is crucial for any online service, especially for customized products like printing, where clear communication can prevent errors and ensure satisfaction.

Channels for Support

Based on the website’s initial presentation, typical support channels would likely include: Akashicrecordspdf.com Reviews

Phone Support: The prominent display of “1800 964 970” indicates a direct phone line for customer inquiries, which is often preferred for urgent or complex issues.
Email/Contact Form: Most online services offer an email address or a contact form on their website for less urgent inquiries, support requests, or for submitting project details for quotes.
Online Account Management: For existing customers, a “Log In” section suggests an online portal where users can manage their orders, track shipments, and potentially access past proofs or designs.
Physical Locations: The mention of “colour copy shops in Dubbo and Mudgee” implies that local customers can access in-person support, consultations, and walk-in services. This provides a direct, face-to-face option for support.
FAQs/Help Center: While not explicitly highlighted on the homepage, a comprehensive FAQs section or help center is standard for online businesses to address common questions and provide self-service support.

Emphasis on Communication and Understanding Needs

The website states, “Understanding your needs and keeping communication channels open means you get premium service without the premium price tag.” This highlights a proactive approach to customer interaction, aiming to ensure that the final product aligns with customer expectations.

Proactive Communication: This could involve regular updates on order status, quick responses to queries, and clear communication regarding any potential issues or delays.
Problem Resolution: Effective customer service is also about how issues are handled. A company that prioritizes communication is generally better equipped to resolve problems efficiently and to the customer’s satisfaction.

Testimonials and Trust Signals

Printstorm.com.au states they are “Trusted by over 15,000 clients and partners right around Australia.” While this is a strong claim, readily accessible, specific customer testimonials or independent review platform ratings on the main page would further reinforce this trust.

However, the sheer number of clients indicates a broad base of operations and likely a high volume of successful transactions.

How to Cancel Printstorm.com.au Orders

Canceling an order with any print service, including Printstorm.com.au, typically depends on the stage of the order processing.

Due to the customized nature of printing, cancellations often have a limited window before production begins. Icanjp.com Reviews

General Cancellation Policy Considerations

Pre-Production Cancellation:
- If an order is canceled shortly after being placed and before any design work or printing has commenced, it is usually possible to receive a full refund or a refund minus any processing fees. This is the ideal scenario for cancellation.
- Customers would typically need to contact Printstorm.com.au’s customer service immediately via phone or email to initiate the cancellation process.
During Production Cancellation:
- If production has already begun e.g., designs have been finalized, plates made, or printing started, cancellation might incur partial costs to cover the work already completed and materials used. This is because customized products have little to no resale value once production is underway.
- The specific amount charged would depend on how far along the production process the order is.
Post-Production/Shipped Order Cancellation:
- Once an order has been printed and/or shipped, cancellation is typically not possible, as the product has already been customized and delivered. Returns would generally only be accepted in cases of production error or damage during shipping, as per their quality guarantee or return policy.

Recommended Steps for Cancellation

Act Quickly: The most critical factor is to contact Printstorm.com.au’s customer service as soon as possible after deciding to cancel.
Contact Customer Service: Use their provided phone number 1800 964 970 for immediate assistance, or send an email through their contact page.
Provide Order Details: Have your order number, name, and details of the product ready when you contact them.
Understand Their Policy: Inquire about their specific cancellation policy, especially concerning orders that have moved past the initial processing stage. This information might be detailed in their terms and conditions or a dedicated FAQ section on their website.
Confirmation: Always request a written confirmation of the cancellation and any applicable refund details.

Given Printstorm.com.au’s emphasis on “Super Fast” turnaround, the window for canceling an order before it enters production might be shorter compared to services with longer processing times.

Therefore, prompt action is paramount for successful cancellation and potential refund eligibility.

Frequently Asked Questions

What is Printstorm.com.au?

Printstorm.com.au is an Australian-owned and operated online print and design service that offers a wide range of business printing solutions, including business cards, custom labels, signs, workwear, and graphic design services.

Where is Printstorm.com.au located?

Printstorm.com.au is 100% Australian owned and operated, with physical “colour copy shops” located in Dubbo and Mudgee, offering walk-in services.

What types of products does Printstorm.com.au offer?

Printstorm.com.au offers a diverse range of products including business cards, docket books, custom labels, stickers, decals, signs, banners, displays, photocopying, laminating, binding, and workwear/uniforms with screen printing and embroidery options. Now.gg Reviews

Does Printstorm.com.au offer express delivery?

Yes, Printstorm.com.au explicitly states that they offer “Express Delivery Australia Wide.”

Is Printstorm.com.au environmentally friendly?

Yes, Printstorm.com.au highlights its commitment to “Environmentally Friendly Production” on its website.

Can I get graphic design services from Printstorm.com.au?

Yes, Printstorm.com.au mentions supporting clients with their “graphic design requirements.”

How can I get a quote from Printstorm.com.au?

For many products, pricing is dynamic based on configuration on the product page.

For custom or complex projects, you may need to request a direct quote through their website or by contacting their customer service. Deltadex.io Reviews

What payment methods does Printstorm.com.au accept?

While not explicitly stated on the homepage, online printing services typically accept major credit cards Visa, Mastercard, American Express and sometimes PayPal or direct bank transfers.

This information would usually be available during the checkout process.

How do I contact Printstorm.com.au customer service?

You can contact Printstorm.com.au by phone at 1800 964 970. They also likely have a contact form or email address available on their website.

Can I track my order with Printstorm.com.au?

Yes, typically after logging into your account, you should be able to track the status of your order.

An order confirmation email would also usually provide tracking information once the order ships. Maoyizz.xyz Reviews

Does Printstorm.com.au offer samples of their print quality?

The website doesn’t explicitly mention offering samples.

You would need to contact their customer service to inquire if sample packs or specific product samples are available.

What file formats are accepted for uploading artwork?

While not explicitly stated on the homepage, standard practice for print companies includes accepting high-resolution PDF, AI Adobe Illustrator, EPS, and sometimes JPG or PNG files, often requiring CMYK color mode.

Check their design guidelines or contact support for specifics.

Does Printstorm.com.au have an online design tool?

The website mentions “Online Print & Design” but doesn’t explicitly detail a user-friendly online design tool on the homepage. Norcony.com Reviews

They do offer graphic design services if you need professional assistance.

How long does printing take at Printstorm.com.au?

Printstorm.com.au states they are “Super Fast” with “fast inhouse digital and offset presses,” implying quick turnaround times.

Specific production times would depend on the product and quantity.

Can I pick up my order from Printstorm.com.au?

Yes, if you are located near Dubbo or Mudgee, you can likely pick up orders from their “colour copy shops” as they offer walk-in services.

What is the return policy for Printstorm.com.au?

Specific details on their return or satisfaction guarantee policy are not on the homepage. Tcgplayer.com Reviews

Typically, print companies offer replacements or refunds for production errors or quality issues, but not for customer errors in design or order placement.

You would need to check their terms and conditions.

Does Printstorm.com.au print workwear and uniforms?

Yes, Printstorm.com.au offers a “large range of workwear and uniforms with options for screen printing and embroidery.”

Can Printstorm.com.au help with web design?

Yes, the website states that businesses choose them for their “web design requirements,” indicating they offer web design services in addition to print.

What makes Printstorm.com.au different from other online printers?

Printstorm.com.au differentiates itself through its 100% Australian ownership, local physical presence in Dubbo and Mudgee, emphasis on speed and quality, environmental commitment, and a broad offering that includes less common services like workwear and web design. Metalposter.com Reviews

How many clients has Printstorm.com.au served?

Printstorm.com.au states they are “Trusted by over 15,000 clients and partners right around Australia.”

Printstorm.com.au Reviews