propercloth.com FAQ

What is Propercloth.com?

Propercloth.com is an online retailer specializing in custom-made menswear, primarily offering made-to-measure dress shirts and suits.

They aim to provide a personalized fit experience using their “Smart Sizes” measurement system and extensive customization options.

Is Propercloth.com a legitimate company?

Yes, Propercloth.com is a legitimate company.

It has been operating since 2008, has a large volume of positive customer reviews, is mentioned by reputable fashion publications, and has robust technical infrastructure as indicated by its domain registration and SSL certificates.

Who owns Propercloth.com?

Propercloth.com was founded by Daniel Ilani, who also serves as its CEO. Best Sales Funnel Tools Similar to Thrivecart.com

He continues to lead the company’s strategic direction and operations.

How does Propercloth.com ensure a good fit?

Propercloth.com ensures a good fit through its proprietary “Smart Sizes” algorithm, detailed self-measurement guides, and in-person measurements at their showrooms.

Crucially, they offer a “Guaranteed Fit” policy with “Free 60-Day Returns & Remakes” if the initial garment doesn’t fit perfectly.

What is the Propercloth.com return policy?

Propercloth.com offers “Free 60-Day Returns & Remakes.” If a garment doesn’t fit or meet expectations within 60 days of delivery, customers can opt for a free remake, store credit, or a full refund, with return shipping typically covered.

How long does it take to get a custom shirt from Propercloth.com?

Propercloth.com states that custom dress shirts are typically made-to-measure and delivered “in under two weeks.” Custom suits may have a slightly longer lead time. medcerts.com FAQ

Can I get a suit tailored at Propercloth.com?

Yes, Propercloth.com offers custom-made suits that are tailored to your specific measurements and style preferences, similar to their custom shirt process.

What kind of fabrics does Propercloth.com use?

Propercloth.com emphasizes the use of “premium materials” and offers a wide range of quality fabrics for both shirts and suits, including various types of cotton, wool, linen, and blends, in numerous weaves, colors, and patterns.

Does Propercloth.com have physical stores or showrooms?

Yes, Propercloth.com has physical showrooms (e.g., in South Beach) where customers can visit for professional measurements, fabric consultations, and styling advice.

Are Propercloth.com prices competitive?

Propercloth.com’s prices are competitive for custom-made clothing, offering a good balance between premium quality, personalized fit, and online convenience.

They are generally more affordable than traditional bespoke tailors but priced higher than mass-produced ready-to-wear. Thrivecart.com Complaints & Common Issues

Can I customize design details on my Propercloth.com shirt or suit?

Yes, Propercloth.com offers extensive customization options for both shirts and suits, including choices for collars, cuffs, plackets, pockets, buttons, lapels, vents, linings, and more.

How do I create my size profile on Propercloth.com?

You can create your size profile on Propercloth.com by using their “Smart Sizes” algorithm (answering questions about your body and fit preferences), following their self-measurement guides, or getting measured in one of their showrooms.

Does Propercloth.com offer free shipping?

Yes, Propercloth.com offers free shipping on orders over $280.

What if my first Propercloth.com order doesn’t fit perfectly?

If your first Propercloth.com order doesn’t fit perfectly, you can utilize their “Guaranteed Fit” and “Free 60-Day Returns & Remakes” policy to request adjustments or a full remake at no additional cost.

Are there reviews for Propercloth.com on other platforms like Reddit or Trustpilot?

Yes, Propercloth.com is frequently discussed on platforms like Reddit (e.g., r/malefashionadvice) and likely has a strong presence on Trustpilot, with reviews generally praising their fit, quality, and customer service. Top Competitors to Medcerts.com in the Vocational Training Market

What kinds of clothing does Propercloth.com offer besides shirts and suits?

Beyond custom shirts and suits, Propercloth.com also offers casual shirting, pants & trousers, warm-weather sport coats, and sometimes special collections like golf apparel or resort wear.

Is Propercloth.com good for formal wear like tuxedos?

Yes, Propercloth.com provides options for custom formal wear, including tuxedos, allowing customers to design tailored garments for special events. They also offer a “Formalwear Guide.”

How does Propercloth.com compare to Indochino?

Propercloth.com and Indochino are both online made-to-measure services.

Proper Cloth often focuses on a slightly more premium range for shirts, while Indochino is very popular for its affordable custom suits and extensive showroom network. Both offer strong fit guarantees.

Can I use my own measurements if I already know them?

Yes, Propercloth.com typically allows users to input their own precise measurements, complementing their Smart Sizes system or providing an alternative method for experienced custom clothing wearers. Thrivecart.com Trustpilot Reviews Overview

Is Propercloth.com suitable for building an entire wardrobe?

Yes, with its extensive range of custom shirts, suits, and other menswear items, coupled with easy reordering once your fit profile is perfected, Propercloth.com is well-suited for building a comprehensive and well-fitting wardrobe.