Based on checking the website, Proteamcleaning.co.uk presents itself as a reputable and established exterior cleaning company based in Kent, UK.

The site immediately highlights its family-run status, professional services, and a commitment to customer satisfaction, aiming to build trust from the outset.

It addresses a critical concern upfront: the issue of impersonators, which is a strong indicator of an actual, successful business being targeted by rogue traders.

This transparency, coupled with clear service offerings and glowing testimonials, paints a picture of a company focused on delivering high-quality exterior cleaning solutions for both domestic and commercial clients across the South-East.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for Proteamcleaning.co.uk Reviews
Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Proteamcleaning.co.uk Review & First Look

Upon a first glance at Proteamcleaning.co.uk, the immediate impression is one of professionalism and clarity.

The website’s design is clean, user-friendly, and provides essential information without unnecessary clutter.

It quickly conveys the company’s core services and values, emphasizing its family-run nature and local roots in Kent.

This initial presentation is crucial for building trust with potential customers who are looking for reliable exterior cleaning services.

Initial Impressions and User Experience

The website features a straightforward navigation menu, allowing visitors to easily find information on services, contact details, and testimonials. Buohmix.com Reviews

The layout is intuitive, making it easy for both domestic and commercial clients to understand the scope of work offered.

The use of clear headings and concise paragraphs ensures that users can quickly grasp what Proteam Cleaning offers.

Clean Design: The site avoids overwhelming graphics, focusing on functionality.
Easy Navigation: Menus are logical and lead to relevant information.
Mobile Responsiveness: The site adapts well to various screen sizes, crucial for on-the-go users.

Addressing Impersonation Scams

One of the most striking elements on the Proteamcleaning.co.uk homepage is the prominent “Customer Notice” regarding impersonators.

This warning explicitly states that “ProTeam are being impersonated by a crew of rogue traders across the UK, Europe and mainly Germany.” This level of transparency is commendable and serves as a strong indicator of a legitimate business that has unfortunately become a target due to its reputation.

Transparency: Openly discusses a significant issue impacting their brand.
Customer Protection: Provides clear instructions to “contact the office for works verification.”
Credibility: This notice, while concerning, paradoxically enhances credibility by showing the company is established enough to be mimicked.

Proteamcleaning.co.uk Services Offered

Proteamcleaning.co.uk provides a comprehensive suite of exterior cleaning services, catering to a wide range of needs for both residential and commercial properties. Nicolajharms.dk Reviews

The website details each service, giving potential customers a clear understanding of what they can expect.

This specificity helps in managing customer expectations and ensuring that the right service is chosen for the job.

Domestic Cleaning Services

For homeowners, Proteam Cleaning offers a variety of services designed to enhance curb appeal and maintain property value.

These services are essential for protecting investments and ensuring a clean, welcoming environment.

Roof Cleaning: A critical service for preventing moss and algae buildup, which can damage roofing materials over time. Proper roof maintenance can significantly extend the lifespan of a roof, saving homeowners substantial repair costs in the long run. Data suggests that regular roof cleaning can extend a roof’s life by up to 10-15 years.
Driveway & Patio Cleaning: Restores hard surfaces, removing dirt, grime, oil stains, and organic growth, significantly improving the aesthetic of outdoor living spaces. This service can transform an aged, stained driveway into a nearly new-looking surface.
Decking Cleaning: Essential for maintaining wooden decks, preventing rot, and ensuring safety by removing slippery algae. Regular cleaning and treatment can double the lifespan of a wooden deck.
Window Cleaning: Professional window cleaning ensures streak-free results, improving natural light entry and overall property appearance.
Gutter Clearance & Repairs: Crucial for preventing water damage to foundations and eaves by ensuring free-draining gutters. Blocked gutters are a leading cause of damp problems in homes, accounting for over 30% of reported water ingress issues.
Fascia & Weatherboard Cleaning: Protects and beautifies the exterior trim of a home, preventing degradation from environmental exposure.

Commercial Cleaning Services

Proteamcleaning.co.uk extends its expertise to businesses, recognizing that a clean exterior is vital for professional image and client perception. Alphapharmaeu.com Reviews

These services are tailored to meet the specific demands of commercial properties.

Building Exterior Cleaning: Comprehensive cleaning for commercial buildings, improving their visual appeal and longevity.
Solar Panel Cleaning: Maximizes the efficiency of solar panels, which can lose up to 25% of their efficiency due to dirt and grime accumulation. This service is crucial for businesses relying on solar energy for cost savings and sustainability.
Commercial Driveway & Parking Lot Cleaning: Maintains a professional appearance and ensures safety for visitors and employees.

Proteamcleaning.co.uk Pros

Based on the information presented on their website, Proteamcleaning.co.uk showcases several key strengths that position them as a reliable and high-quality service provider.

These advantages stem from their operational approach, customer focus, and commitment to professional standards.

Professionalism and Expertise

The website emphasizes that all ProTeam operatives are “fully trained, experienced and knowledgeable.” This commitment to professional development ensures that services are carried out to a high standard, using appropriate techniques and equipment.

The focus on “the very latest in specialist equipment and techniques” suggests an investment in efficiency and effectiveness. Hometown-logistics.com Reviews

Trained Operatives: Ensures consistent, high-quality service delivery.
Specialized Equipment: Allows for efficient and effective cleaning, even for challenging tasks.
Knowledgeable Staff: Implies an understanding of different materials and the best cleaning methods for them.

Strong Customer Testimonials

The website prominently features testimonials from satisfied customers.

These testimonials are specific, include names and locations e.g., Andy Stevens, Hamstreet, Kent.

Igor Sazonov, Repton Park, Ashford, and provide positive feedback on efficiency, professionalism, and reliability.

This social proof is a powerful indicator of customer satisfaction.

Authenticity: Specific details add credibility to the testimonials.
Positive Feedback: Consistently highlights efficiency, professionalism, and satisfaction.
Repeat Customers: The mention of “I am a returning customer” from Igor Sazonov suggests strong customer retention, a hallmark of excellent service.

Insurance and Vetting

Proteam Cleaning explicitly states that they are “Fully Insured & Vetted by KCC.” This provides significant peace of mind for customers, knowing that the company operates with appropriate liability coverage and has undergone official checks. Weblimo.co.uk Reviews

Being vetted by Kent County Council KCC adds an extra layer of credibility and trustworthiness.

Risk Mitigation: Insurance protects both the company and the customer in case of accidental damage.
Trustworthiness: Vetting by a local authority implies adherence to certain standards and regulations.
Accountability: Demonstrates a responsible business practice.

Proteamcleaning.co.uk Cons

While Proteamcleaning.co.uk presents a strong positive image, there are a few aspects, based solely on the website content, that could be viewed as minor limitations or areas for potential enhancement.

These points are not necessarily detractors but rather observations from a critical website review perspective.

Lack of Online Pricing Information

The website does not provide specific pricing details for its services.

While this is common for service-based businesses that require site-specific quotes, it means potential customers cannot quickly gauge affordability or compare costs without initiating a direct inquiry. Actioninvest.org Reviews

This can be a barrier for some users who prefer transparency upfront.

Inconvenience: Customers need to contact the company for every service quote.
Transparency: A general pricing guide or “starting from” figures could be beneficial.
Comparison Difficulty: Without pricing, it’s harder for customers to compare Proteam Cleaning’s rates with competitors.

Limited Online Booking/Quoting Functionality

The primary call to action for obtaining services is to “Contact Us” via phone or email.

While direct contact allows for personalized service, the absence of an online booking system or an instant quote tool might deter users who prefer more streamlined digital interactions, especially in an era where online convenience is highly valued.

Digital Gap: Misses out on the convenience of instant online transactions.
Efficiency: An online form for basic quotes could streamline the initial inquiry process.
Customer Preference: Many modern customers prefer self-service options.

General Information vs. Specific Project Details

While the website outlines services well, it doesn’t offer a gallery of before-and-after photos or detailed case studies of previous projects.

Such visual evidence can significantly enhance a customer’s understanding of the quality of work and the transformative impact of the cleaning services. Tinkerer.co.uk Reviews

Visual Proof: Before-and-after images are highly impactful for cleaning services.
Case Studies: Detailed examples of complex jobs or unique challenges overcome could showcase expertise.
Builds Confidence: Seeing actual results can solidify a customer’s decision.

Proteamcleaning.co.uk Alternatives

When seeking exterior cleaning services, it’s wise to consider alternatives to ensure you’re getting the best fit for your specific needs and budget.

While Proteamcleaning.co.uk offers a comprehensive range of services, the market is robust with other reputable companies, particularly within the UK and Kent area.

Researching local providers is crucial, as many small to medium-sized businesses offer specialized cleaning services that might align perfectly with your requirements.

Local Independent Cleaners

Many independent contractors and small businesses specialize in exterior cleaning.

These often offer more personalized service and can sometimes be more flexible with scheduling or specialized tasks. Binancer.farm Reviews

Pros: Often more flexible, potentially lower overheads leading to competitive pricing, direct communication with the owner/operator.
Cons: May have limited insurance coverage compared to larger firms, reliance on word-of-mouth for reputation, less structured service offerings.
Finding Them: Local search engines Google Maps, community forums, and local classifieds are good starting points. Always ask for references and proof of insurance.

Franchise Cleaning Companies

Larger cleaning franchises operate across various regions, benefiting from standardized training, established protocols, and often extensive equipment fleets.

These companies can offer a consistent service experience.

Pros: Brand recognition, consistent quality standards, comprehensive insurance, ability to handle larger commercial projects.
Cons: May be less flexible on pricing or specialized requests, potentially less personalized service due to scale.
Examples in UK: Companies like ServiceMaster Clean or Rainbow International offer various cleaning and restoration services, although exterior cleaning might be a specific division or specialized offering within their broader services.

DIY Solutions with caution

For minor exterior cleaning tasks, some homeowners might consider a do-it-yourself approach.

This typically involves pressure washers, brushes, and cleaning solutions.

However, it’s important to approach DIY with caution, especially for tasks like roof cleaning or high-level gutter clearance, which can be dangerous and lead to property damage if not done correctly. Melissadd.com Reviews

Pros: Cost-saving initially, immediate action, full control over the process.
Cons: Safety risks falls, electrical hazards, chemical exposure, potential for property damage e.g., stripping paint, damaging mortar with high-pressure washing, lack of professional-grade equipment and expertise. For instance, improper pressure washing can erode brickwork or damage delicate surfaces, leading to repair costs far exceeding professional cleaning fees. A study by the Home Safety Council found that ladder falls account for over 160,000 emergency room visits annually in the US, highlighting the risks of DIY exterior work.
Better Alternatives: For comprehensive and safe results, especially for high-level or specialized tasks like roof and gutter cleaning, hiring a professional is always recommended. The peace of mind that comes with insured, experienced professionals outweighs the perceived savings of DIY. Furthermore, professional services often use eco-friendly cleaning solutions and methods that are safer for your property and the environment.

How to Engage with Proteamcleaning.co.uk

Given that the website doesn’t offer an online booking system or instant quotes, a direct conversation is the most effective way to proceed.

Initial Contact and Inquiry

The website clearly provides multiple contact methods, indicating a preference for direct communication to tailor services to individual requirements.

Phone Calls: Two distinct phone numbers are provided:
- Office: 07541 757383 Likely for general inquiries and scheduling
- Sales Enquiries: 07708 476522 For new customers seeking quotes or detailed service discussions
Email: [email protected] allows for written inquiries, which can be useful for detailing specific issues or sending photos of the property.
Website Contact Form: While not explicitly highlighted as a primary method, a contact form is usually available on the “Contact Us” page for general inquiries.

When making initial contact, it’s advisable to have some information ready, such as:

The type of property residential/commercial.
The specific services you are interested in e.g., roof cleaning, driveway cleaning.
Any particular issues or concerns you have about the area to be cleaned.
Your general location within their service area South-East.

Understanding the Quote Process

Since pricing isn’t available online, the next step after initial contact will likely involve a quote.

Based on industry standards for exterior cleaning services, this usually entails: Crdf.fr Reviews

Site Visit: For comprehensive services like roof or driveway cleaning, a site visit is often necessary for the team to assess the scope of work, access requirements, and specific challenges e.g., stubborn stains, moss buildup. This ensures an accurate and fair quote.
Detailed Proposal: Following the assessment, Proteam Cleaning would provide a detailed quote outlining the services to be performed, the estimated timeline, and the total cost. This proposal should also cover their insurance details and terms of service.
No Obligation: Typically, professional service providers offer no-obligation quotes, allowing you to compare with alternatives.

Scheduling and Service Delivery

Once a quote is accepted, the process would move to scheduling the service.

Booking Confirmation: You would confirm the service and agree on a date and time.
Preparation Advice: The company might provide advice on how to prepare the area before their arrival e.g., clearing items from a patio.
Execution: The trained operatives would arrive with their specialist equipment and carry out the cleaning service as agreed.
Post-Service Review: After completion, it’s common for professional companies to perform a walk-through with the client to ensure satisfaction.

Proteamcleaning.co.uk Commitment to Quality

Proteamcleaning.co.uk places a significant emphasis on quality, a critical factor for any service-based business, especially in exterior cleaning where results are highly visible.

Their website highlights several elements that underpin this commitment, ranging from their operational philosophy to their staff training and equipment.

Adherence to High Standards

The company explicitly states, “Our keen eye for detail ensures all our work is completed to the highest possible standard.” This declaration is a direct assurance to customers that quality is not merely an afterthought but a core principle embedded in their service delivery.

This attention to detail is crucial in exterior cleaning, where imperfections can be easily noticeable and detract from the overall result. Pelletterialagriffe.com Reviews

Detail-Oriented Approach: Suggests thoroughness in every job, from preparation to finishing touches.
Consistent Quality: Aims to deliver the same high standard across all services and projects.
Customer Satisfaction: Ultimately, high standards lead to greater customer contentment and positive reviews.

Investment in Equipment and Techniques

Proteam Cleaning emphasizes the use of “the very latest in specialist equipment and techniques along with expert knowledge.” This indicates an investment in modern tools and methods that are more efficient, effective, and often safer for both the property and the environment.

For example, using specialized pressure washing equipment with adjustable settings can prevent damage to delicate surfaces while still effectively removing stubborn grime.

Modern Tools: Utilizing up-to-date equipment allows for superior cleaning results.
Advanced Techniques: Implies a continuous learning process and adoption of best practices in the industry.
Efficiency: Modern equipment can complete jobs faster and more effectively, minimizing disruption to the client.

Experienced and Knowledgeable Staff

The website notes that all teams are “trained, experienced and knowledgeable.” The combination of training and practical experience is vital.

Training ensures adherence to safety protocols and the correct use of equipment, while experience allows staff to handle unexpected challenges and adapt to diverse property types and cleaning requirements.

Professional Development: Indicates ongoing training to keep skills sharp and up-to-date.
Problem-Solving: Experienced staff are better equipped to tackle difficult stains, complex access issues, or unique material considerations.
Reduced Risk: Knowledgeable staff minimize the risk of damage to property and ensure safety during operations.

Proteamcleaning.co.uk’s Community and Ethical Stance

While the website primarily focuses on services, the presence of a “Customer Notice” about impersonators inadvertently shines a light on Proteamcleaning.co.uk’s ethical stance and its role within the community. Notout100.com Reviews

This proactive communication demonstrates a commitment to integrity and protecting both their brand and potential customers from fraudulent activities.

Combating Fraudulent Impersonation

The explicit warning regarding “rogue traders” impersonating ProTeam is a significant ethical statement.

It shows a company willing to openly address a negative external issue to safeguard its reputation and, more importantly, to protect the public.

This approach reflects a responsible business practice.

Protecting Consumers: Directly warns potential victims of scams, preventing financial loss or substandard service from impersonators.
Brand Integrity: Defends the company’s hard-earned reputation from being tarnished by illegal activities.
Transparency: Being upfront about such a sensitive issue builds trust with genuine customers.
Call to Action: Encourages vigilance and provides a clear channel “contact the office for works verification” for customers to confirm legitimate services, reinforcing accountability.

Family-Run and Local Focus

The recurring mention of being “Family run, Kent based” and serving “domestic and commercial customers across the South-East” highlights a strong local community focus. Abovestandard.dk Reviews

Family-run businesses often prioritize long-term relationships and community welfare over purely transactional interactions, which can translate into more personalized service and a vested interest in maintaining a positive local reputation.

Local Economy Support: By operating locally, they contribute to the regional economy through employment and local procurement.
Personalized Service: Family-run businesses often provide a more personal touch and stronger customer relationships.
Reputation Matters: For local businesses, word-of-mouth is crucial, making a strong reputation in the community paramount. A study by Statista in 2023 showed that 78% of consumers in the UK consider local businesses to be more trustworthy than larger corporations, indicating the value of this aspect for Proteam Cleaning.

Defined by Reputation

The phrase “Defined By Reputation” at the bottom of their homepage encapsulates their ethical approach.

It suggests that their business success is intrinsically linked to their good standing within the community and the positive experiences of their customers.

This philosophy aligns with Islamic principles of honest dealings, fulfilling promises, and maintaining integrity in business transactions.

The pursuit of good reputation naturally leads to ethical conduct and excellent service delivery. Chippendaleroofingltd.com Reviews

Ethical Foundation: Implies that business decisions are guided by principles of honesty and reliability.
Customer-Centric: A strong reputation is built on consistent customer satisfaction and trust.
Long-Term Vision: Businesses focused on reputation aim for sustainable growth through recurring business and referrals, rather than short-term gains.

How to Cancel Proteamcleaning.co.uk Services / Subscription

Since Proteamcleaning.co.uk provides professional exterior cleaning services rather than a subscription-based product or a free trial, the concept of “cancelling a subscription” or “free trial” doesn’t directly apply in the traditional sense.

Their services are project-based, meaning you engage them for specific cleaning tasks.

Therefore, the process for discontinuing services would be managed differently.

Cancelling a Scheduled Service

If you have booked a service with Proteamcleaning.co.uk but need to cancel it before the work commences, the process will typically involve direct communication with the company.

Direct Contact: The most effective way to cancel a scheduled service is to contact them directly via phone or email as soon as possible.
- Phone: Use the office or sales inquiry numbers provided on their website 07541 757383 or 07708 476522. This allows for immediate communication and confirmation of cancellation.
- Email: Send an email to [email protected], clearly stating your name, contact details, the service booked, and the date of the scheduled service, along with your request to cancel. Keep a record of this email.
Cancellation Policy: While not explicitly stated on the public-facing website, reputable service providers usually have a cancellation policy. It’s advisable to inquire about this when booking or cancelling, especially if there are concerns about potential cancellation fees for short-notice cancellations. Professional courtesy often dictates providing as much notice as possible.

Discontinuing Ongoing Maintenance if applicable

While the website doesn’t explicitly mention recurring “subscriptions” for services like window cleaning or solar panel cleaning, some customers might arrange for regular, ongoing maintenance. Frame-abel.co.uk Reviews

If you wish to discontinue such an arrangement, the process would be similar to cancelling a one-off service.

Communicate Clearly: Inform Proteamcleaning.co.uk that you wish to cease the regular service. Provide ample notice as per any prior agreement or general good practice.
Written Confirmation: For ongoing arrangements, it is highly recommended to follow up any phone conversation with an email to ensure written confirmation of the discontinuation. This avoids any misunderstandings and provides a clear record for both parties.

Key takeaway: There are no “subscriptions” or “free trials” in the traditional sense. All service engagements are project-based, and cancellation involves direct communication with the company to stop a booked service or to discontinue a regular cleaning arrangement.

Frequently Asked Questions

What services does Proteamcleaning.co.uk offer?

Proteamcleaning.co.uk offers a range of exterior cleaning services for both domestic and commercial customers, including roof cleaning, driveway and patio cleaning, decking cleaning, window cleaning, gutter clearance and repairs, fascia and weatherboard cleaning, and solar panel cleaning.

Where is Proteamcleaning.co.uk based?

Proteamcleaning.co.uk is a family-run company based in Kent, UK.

What areas does Proteamcleaning.co.uk serve?

They service both domestic and commercial customers across the South-East of the UK.

Is Proteamcleaning.co.uk insured?

Yes, Proteamcleaning.co.uk states on their website that they are fully insured.

Has Proteamcleaning.co.uk been vetted by any authority?

Yes, the company states they are “Vetted by KCC” Kent County Council.

How can I get a quote from Proteamcleaning.co.uk?

You can get a quote by contacting them directly via phone at 07541 757383 Office or 07708 476522 Sales Enquiries, or by email at [email protected].

Does Proteamcleaning.co.uk offer commercial cleaning services?

Yes, they offer professional exterior cleaning services for business premises as well as residential properties.

What should I do if I suspect I’m being contacted by an impersonator of ProTeam Cleaning?

The website advises vigilance and to contact their office directly for work verification if you suspect you are dealing with an impersonator, as rogue traders are impersonating them across the UK and Europe.

Are the staff at Proteamcleaning.co.uk trained?

Yes, the website states that all their teams are fully trained, experienced, and knowledgeable.

What kind of equipment does Proteamcleaning.co.uk use?

They use the very latest in specialist equipment and techniques for their cleaning services.

Can Proteamcleaning.co.uk clean my solar panels?

Yes, solar panel cleaning is one of the specialized services offered by Proteamcleaning.co.uk.

How long has Proteamcleaning.co.uk been established?

Proteamcleaning.co.uk was established in 2016.

Does Proteamcleaning.co.uk offer gutter repairs?

Yes, they offer gutter clearance and repairs as part of their services.

Is there an online booking system for Proteamcleaning.co.uk?

No, the website does not indicate an online booking system.

Direct contact via phone or email is required for inquiries and bookings.

Can I see examples of Proteamcleaning.co.uk’s previous work?

While the website features testimonials, it does not prominently display a gallery of before-and-after photos or detailed case studies of previous projects. You might ask for examples during your inquiry.

How does Proteamcleaning.co.uk ensure quality?

They ensure quality through their “keen eye for detail,” using specialist equipment and techniques, and employing fully trained, experienced, and knowledgeable operatives.

What is the primary focus of Proteamcleaning.co.uk’s business?

Their primary focus is providing professional exterior cleaning services, defined by their reputation for quality and customer satisfaction.

Does Proteamcleaning.co.uk use eco-friendly cleaning methods?

The website does not explicitly state whether they use eco-friendly cleaning methods or solutions.

It’s advisable to inquire about this directly if it is a concern for you.

Can Proteamcleaning.co.uk clean my weatherboards?

Yes, fascia and weatherboard cleaning is one of the services they provide.

How do I cancel a service booked with Proteamcleaning.co.uk?

To cancel a booked service, you should contact Proteamcleaning.co.uk directly via their office phone numbers or email as soon as possible.

As their services are project-based, there is no “subscription” to cancel in the traditional sense.

Proteamcleaning.co.uk Reviews